jobststockings.com

Customer reviews for Jobststockings.com

4.5 / 5 1

Calculated from 1377 reviews obtained over the last 12 months

1362 reviews since 07/04/2023

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Information jobststockings.com

  • Company

    Jobst Stockings

  • Description

    We do business with a few simple principles in mind. Do right by the customer. We consider it a privilege to serve you and will do what we can to make sure you are satisfied with your purchases. Provide quick and courteous service. We are available to help you choose the correct product if you need assistance. Offer only the best products available. Don't settle for lesser quality garments.

  • Address

    1840 Enterprise Dr. 48309 Rochester Hills, MI

  • Website

    https://www.jobststockings.com/

  • Category

    Health and beauty

Contact Jobst Stockings

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Customer reviews

  • 5 / 5 1
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    Great socks - all I wear.

    Review of , following an experience of by

  • 5 / 5 1
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    It was very easy to shop on the site. I made it clear what information I needed to measure to get the right size. They came quickly and they are very comfortable. I stand a lot and they make my legs feel much better.

    Review of , following an experience of by

  • 5 / 5 1
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    There are other compression socks, you know....the copper guys. No comparison at all...the Jobst are easier to put on and don't roll up and cause issues like the others.

    Review of , following an experience of by

  • 2 / 5 1
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    I paid for 2 pair of stockings and have received only 1 pair. The other is on backorder but should have been shipped by now. Where is it?

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by jobststockings.com
    Flag

    Thank you for your feedback. We apologize that you didn't receive your entire order as expected. We understand how frustrating this can be and we want to assure you that we're here to help and find a solution. To address this matter, we will look into your order and check the status of the missing pair of stockings and our customer service team will reach out to you directly to give you an update on your missing pair and ensure everything is taken care of. We appreciate you for bringing this to our attention and we'll do our best to make sure your shopping experience with us is smooth and convenient.

  • 5 / 5 1
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    easy navigation and prompt delivery

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    I have tried several brands of compression socks for mild edema but my doctor recommended Jobst. Every time I try another brand that's less expensive I end up tossing them in the trash and going back to yours. They work, they're comfortable, and I can get a size that fits me well,

    Review of , following an experience of by

  • 5 / 5 1
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    User friendly website, the shear compression stockings are just the right compression very comfortable. I love them!!

    Review of , following an experience of by

  • 4 / 5 1
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    I ordered, they delivered.

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy finding what I needed, also delivery was faster than I anticipated.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Very friendly and helpful customer service!

    Review of , following an experience of by

  • 1 / 5 1
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    I still haven’t received them from their lousy delivery service. They were back ordered and they never told me when ordered but gave me an expected date of delivery that came and went. I contacted them and then found out. Still I have not received them. I ordered Jobst in my medical practice for over thirty years and never received this kind of service.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    Thank you for your feedback. We apologize for the frustrating experience you've had with our delivery service and we understand how important it is to receive your order promptly. We apologize for any confusion or miscommunication regarding the back-ordered items and the expected delivery date. This is not the level of service we aim to provide and we assure you that we take your feedback seriously. To address this matter, our customer service team will reach out to you directly. They can also assist you with any concerns you may have. Your feedback is truly valuable to us as it helps us improve our products and services. We are committed to learning from this experience and implementing the necessary changes to provide an even better customer experience in the future.

  • 4 / 5 1
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    Once I get used to the on and off, it will be better. My legs feel better at the end of the day and that is important!

    Review of , following an experience of by

  • 5 / 5 1
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    I've been with you for 25 years and am as loyal as ever. Thank God you have also tweaked your 'skin' tones because they were ghastly in 1997!

    Review of , following an experience of by

  • 5 / 5 1
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    I've been with you for 25 years and am as loyal as ever. Thank God you have also tweaked your 'skin' tones because they were ghastly in 1997!

    Review of , following an experience of by

  • 4 / 5 1
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    Have been a customer for awhile and you should give good customers a discount.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great stockings. I order for my Mom. Have ordered from other source and not the same. Order from this source. They stand behind their name.

    Review of , following an experience of by

  • 5 / 5 1
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    👍🏻👍🏻👍🏻

    Review of , following an experience of by

  • 5 / 5 1
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    product does what it is supposed to do and the only model and brand that will fit me

    Review of , following an experience of by

  • 5 / 5 1
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    Functional, comfortable to wear & very good quality.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    These are the best support hose make . I have tried others . I prefer the thigh highs with tie out and never have any issues with them staying up. My cardio vascular surgeon also recommends these .

    Review of , following an experience of by

  • 5 / 5 1
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    I had been searching in vain for this type compression stocking and had waited for 2 months for the local pharmacy to find them. I finally looked at your web site and discovered I could order them directly from you. I made an error with my order and you fixed the problem in a timely and professional manner. Thank you for the great service.

    Review of , following an experience of by

  • 5 / 5 1
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    Always fit could last a bit longer maybe

    Review of , following an experience of by

  • 5 / 5 1
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    The stockings are a great Product, I have been using this Brand for about Ten years.

    Review of , following an experience of by

  • 4 / 5 1
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    …///

    Review of , following an experience of by

  • 5 / 5 1
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    Order came quickly. These are the only stockings I will buy.

    Review of , following an experience of by

  • 5 / 5 1
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    Great support, long lasting.

    Review of , following an experience of by

  • 5 / 5 1
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    I have been wearing Jobet socks for over twenty years now. After trying other brands I have concluded that Jobst is the best band for me.

    Review of , following an experience of by

  • 4 / 5 1
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    High quality, but strength of compression seems to vary with the style/weight of stockings. Some I can barely pull on, and others are much easier. (All rated the same compression by Jobst.) I would like to see them make a true sheer stocking so it wouldn't look so much like an old person compression stocking. I like the open toe style. The closed toe style feels like it's smashing my toes.

    Review of , following an experience of by

  • 5 / 5 1
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    Good searching ability to quickly locate desired item.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    I really like the new separate sizing for women and men -- the small now fit much better than in the unisex model -- and the sheer are perfect for summer wear. I'll be purchasing additional pairs soon

    Review of , following an experience of by

  • 5 / 5 1
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    Very tight, but they go on great. Not too tight

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    I have purchased Jobst stockings on other occasions and recommended them as well. I am very satisfied with this product and would indeed recommend them.

    Review of , following an experience of by

  • 5 / 5 1
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    very good fit and not loose so they stay in place and don't wade up under the wraps.

    Review of , following an experience of by

  • 2 / 5 1
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    I am a global traveller and long-term Jobst customer. Jobststockings.com has always posted my regular order of support stocking to my residence in Japan, Australia, Europe etc. Wishing for the customer focus to return.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by jobststockings.com
    Flag

    Thank you for sharing your feedback and your loyalty as a long-term Jobst customer. We understand your disappointment with the discontinuation of international shipping on our website. We value your business and want to ensure a positive customer experience. We recommend visiting our sister site, foryourlegs.com, which offers international shipping options. We appreciate your understanding and hope to serve you again in the future with the customer focus you deserve.

  • 2 / 5 1
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    Gauntlets come apart at the seam every purchase. Sleeve is good.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    We apologize for the recurring issue with the auntlets coming apart at the seam. This is not the quality we strive to deliver. We appreciate your feedback and will take immediate action to address this problem. Our team will reach out to you directly to resolve the issue and ensure your satisfaction. Thank you for bringing this to our attention, and we look forward to providing you with a solution.

  • 5 / 5 1
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    Fit; can go in washing machine (in hand wash bag); legs feel good at end of day.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent compression socks. Have worn them for years. Just wish the stitching at the top didn’t rip out as frequently as it does.

    Review of , following an experience of by

  • 4 / 5 1
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    Have to spend over 100.00 to get free shipping!!!!!’ Awful!!!!! I’m on fixed income....

    Review of , following an experience of by

  • 1 / 5 1
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    it turns out that I am allergic to these stockings and suffered severe itching and burning from them, even though I washed them before using them.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    We're truly sorry to hear you had an allergic reaction to the stockings. We understand how uncomfortable that must have been. We're diving into this and our team will be in touch soon to help find a solution. Your comfort and safety are paramount to us.

  • 3 / 5 1
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    Quality control missed the pulled thread on one of the stockings. This allowed the skin to show through the stocking.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    Oops! A pulled thread snuck past our watchful eyes. We're really sorry about that. We're going to weave a solution for you. Stay tuned, our team will be connecting with you soon!

  • 2 / 5 1
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    I ordered two pairs. One came with a rip in the toe seam that ran like a nylon sticking. Very disappointing.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    We're really sorry to hear about the issue with the toe seam in one of your pairs. This isn't the quality we strive for. We're on it, and our team will be reaching out shortly to rectify the situation. We're committed to making things right for you.

  • 1 / 5 1
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    The stockings were never delivered to my address. I checked the tracking order but the shipper never gave me a key for a locker or a code for a parcel. I strongly recommend that people NEVER PURCHASE STOCKINGS FROM JOBST.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    We're really sorry to hear about your experience with the delivery of your stockings. This isn't the kind of service we aim to provide. We're jumping on this issue and our team will reach out soon to help sort this out. We're committed to ensuring your satisfaction.

  • 5 / 5 1
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    The price per pair was lower than any other dealer’s prices. The stockings that I ordered and received are identical to the pairs that I was fitted for at the local pharmacy. They were delivered by USPS to my mailbox. I am highly satisfied. I will definitely order replacement stockings from JOBST when I need to replace the stockings that I recently received.

    Review of , following an experience of by

  • 5 / 5 1
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    It waas easy for me to find the stocking I need. Ordered it, received it, NO PROBLEMS

    Review of , following an experience of by

  • 5 / 5 1
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    Great selection. Fast delivery. As Arnold would say "I'll be back.

    Review of , following an experience of by

  • 5 / 5 1
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    I have larger calves. I have hard time getting on. I reordered the active ware. Will see if they are easier. That is what I have had in past.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to find in internet search

    Review of , following an experience of by

  • 3 / 5 1
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    The on line ordering process was easy, However, two of the items I ordered were cancelled by Jobst. My money was refunded. I am just disappointed the system could not have told me they were out of stock before I placed the order. I may have selected something else.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by jobststockings.com
    Flag

    Thank you for bringing this to our attention. We regret that your order couldn't be fulfilled as expected. Our team strives to keep the website updated with accurate stock information and we understand the disappointment this may have caused. We're working on improving our inventory management system to prevent such issues in the future.

  • 5 / 5 1
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    Stockings arrived on time. Customer Service was very helpful.

    Review of , following an experience of by

  • 5 / 5 1
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    There stocking Donner is excellent after years of not having one make my life a lot easier

    Review of , following an experience of by

  • 5 / 5 1
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    I ordered the plus size because I was in the low corner of the height and weight, I took my measurements, but there was no place to see what size stockings they would require. Luckily, they fit very well. I’m going to need to order more.

    Review of , following an experience of by

  • 5 / 5 1
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    gave them excellent rating

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 2 / 5 1
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    Band is too narrow and socks roll.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    We're sorry to hear that you're having trouble with the socks rolling down. This can indeed be frustrating. The band should be providing adequate grip to keep the sock in place. It's possible the size isn't quite right or the style doesn't suit your needs. We want to make this right for you. Our team will be reaching out shortly to discuss your experience, potentially suggest alternative products, and address any return or exchange needs you may have.

  • 4 / 5 1
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    I has problem whith late delivery

    Review of , following an experience of by

  • 5 / 5 1
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    Delivery was on time. I wear only the Jonathan brand.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 2 / 5 1
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    I’ve used Jobst relief socks for years, never a problem. I purchased two pairs of Travel socks, the chart indicated which size to order, they couldn’t have been more wrong. The sizes listed are very small and tight fitting, I couldn’t get them past my ankle. Lesson learned I guess

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    We're sorry to hear that the sizing of the Jobst Travel socks didn't meet your expectations. Our team takes your feedback seriously and we want to ensure your satisfaction. Expect someone from our customer service to reach out soon to assist you.

  • 5 / 5 1
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    Everything went well with the order.

    Review of , following an experience of by

  • 5 / 5 1
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    Greatest fit! Love that Jobst has a petite length so I don’t have the band rolled up at my knee

    Review of , following an experience of by

  • 5 / 5 1
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    Multiple choices, easy to choose what I wanted.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    works as expected ! no problems !

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent fit and great custom pressure.Material is great; does not "run"

    Review of , following an experience of by

  • 5 / 5 1
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    Really great socks. My second time ordering. Found my prior order andit was easy to duplicate. The socks are excellent quality, comfortable, durable and, most importantly, the mild support version that my doctor recommended alleviated my ankle/foot swelling completely. And, they actually look nice.

    Review of , following an experience of by

  • 5 / 5 1
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    I’ve been ordering Jobst hose for many years and have never had any trouble at all. They are easy to return if you ordered the wrong item. I use the super dipper 30/40 mm hb and they keep my feet from swelling even though my circulation is terrible due to a spinal cord injury. I highly recommend Jobst!

    Review of , following an experience of by

  • 5 / 5 1
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    After several unsuccessful attempts to order through Amazon, ordering through JOBST was easy and the delivery was quick.

    Review of , following an experience of by

    Answer by jobststockings.com
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    We're thrilled to hear you had a breezy experience ordering through us, after some rocky attempts elsewhere. Here at JOBST, we're all about making things simple and speedy for our amazing customers like you. Can't wait to welcome you back for your next order!

  • 5 / 5 1
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    easy site to navigate, found what we were looking for and quick checkout

    Review of , following an experience of by

  • 3 / 5 1
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    I have purchased many different types of diabetic socks. The Jobst stockings were better made and much better padded than most and made a real difference in comfort when walking. However, I found that the material, rather than wicking away sweat, made my feet sweat more. Also, I found the socks ran slightly small (so if you are between sizes, I would suggest order up a size). Also, I found the mild compression to be a negative, rather than a positive.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    The website is a little hard to navigate. I had problems finding a repeat order item and had to call. I'm beginning to have questions about the quality of the product.

    Review of , following an experience of by

  • 3 / 5 1
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    Disappointed at the quality of these stockings. They were very expensive but they don’t stay up as well as other less expensive compression stockings that I have. They are knee highs but don’t reach up as high as other knee high stockings. Compression in the toe of the stockings is better than others however.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    We read your note about the stockings not living up to your expectations and we're ready to step in and help out. It sounds like we need to find a pair that not only reaches that perfect knee-high length but also stays put throughout your day. We're committed to making sure you get the compression and comfort you need, and deserve! We'd be happy to guide you through the process of returning or exchanging the stockings. You mentioned appreciating the toe compression - so perhaps we can find another style or brand with that feature but with a higher and snugger fit. Let's get this sorted out so you can get back to your active life!

  • 4 / 5 1
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    I got part of my order quickly, however, there is a backorder and nothing was stated. I had to call to find out about my other item. There should have been an email or on the packing slip to mention it in case that I wanted to cancel. Or maybe a delivery date of the missing item.

    Review of , following an experience of by

  • 4 / 5 1
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    Good sizing, my daughter has foot size 5-51/2 and she is short/petite

    Review of , following an experience of by

  • 5 / 5 1
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    I'm disappointed in the quality of the product.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    I'm sorry to hear about your disappointment with our product. We'd like to learn more and make things right. Please reply or contact our service team directly. We're committed to ensuring your satisfaction.

    Answer by James M
    Flag

    The stockings seem to unravel around the silicone band easily.

    Answer by jobststockings.com
    Flag

    We've noticed your comment about the stockings unraveling around the silicone band. That's certainly not the experience we want you to have. Our team is already on it, and we'll get in touch soon to discuss a possible return or exchange. We're committed to ensuring you are completely satisfied with our products!

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  • 5 / 5 1
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    Great service. Product I needed. Quick delivery.

    Review of , following an experience of by

  • 5 / 5 1
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    By far the best support stockings. Not cheap but quality never is. Have recommended for years to patients

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to find what I needed

    Review of , following an experience of by

  • 1 / 5 1
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    I always trusted Jobst stockings. I am a Nurse for 40 years. I was greatly disappointed to find out, (after paying over $70.00), for a pair of waist length 20-30 compression pantyhose that they did not fit correctly. Yes, I know my correct size XL and yes, I know how to put them on correctly. This is NOT the first time I purchased 20-30 compression nylons. They were too short and also way too small in the buttock, waist region, they kept sliding down on me. It was extremely embarrassing for me as I had to visit the 'lavatory' frequently to pull them up as they kept riding down on me almost to my knees ! I feel either they were made wrong or someone put the wrong tag on them and they were not XL as the tag stated. They were more like a medium. Certainly not XL. I am not a heavy woman by any means, I am about 5 ft 3 in tall and weigh about 155. My biggest issue is in the abdominal area but an XL would have been just fine as the rest of me is not large at all. I really think I should be reimbursed for them, or at least get credit for half of what I paid. As it stands I will never buy Jobst products again. Thank you . Donna P Littleton,CO

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    I'm genuinely sorry to hear about your recent experience with the Jobst stockings. We take feedback from our dedicated customers very seriously, especially from a healthcare professional like yourself who understands the importance of proper fitting compression wear. It sounds like the pair you received didn't meet the usual standards we aim for, which is not acceptable. Your comfort and trust in our products are of utmost importance to us. We're investigating this issue with the particular batch of stockings to ensure this doesn't happen again. In the meantime, we want to make things right for you. We will reach out to you directly to find the best way to rectify the situation, be it a refund, store credit, or a replacement. Thank you for taking the time to let us know about this, and I'm sorry for any inconvenience and embarrassment caused. Your feedback helps us improve.

    Answer by Donna P
    Flag

    Thank you. A refund will do.

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  • 5 / 5 1
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    They are very well crafted, comfortable and great size fit.

    Review of , following an experience of by

  • 5 / 5 1
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    very effective, yet always a struggle to put on with arthritic hands. Would like to see other colors, e.g. navy, light black, etc.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent and appropriate customer support.

    Review of , following an experience of by

  • 5 / 5 1
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    Website is user friendly and product is perfect - comfortable and lightweight which is important in summer (in Florida) The only complaint is the shipping took longer than expected.

    Review of , following an experience of by

  • 2 / 5 1
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    I purchased a pair from the drugstore & they fit ok. The ones I ordered are too tight & leave red line around ankle & below knee

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by jobststockings.com
    Flag

    I'm sorry to hear that the fit of the socks you ordered from us isn't comfortable. We aim to provide products that meet your expectations and it seems we missed the mark this time. Let's get this sorted for you. We'll be setting up a return and will reach out to you with details. Thank you for your patience and understanding.

  • 5 / 5 1
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    Jobst Stockings are the best in compression stockings - they last a long time and are comfortable.

    Review of , following an experience of by

  • 5 / 5 1
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    GETS THE JOB DONE.

    Review of , following an experience of by

  • 3 / 5 1
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    The stockings work well for compression but I got really bad hives at the top Where the silicone is to hold them up. I don’t have sensitive skin at all so this was very surprising. I am afraid to wear them again. If I do, I will probably roll down the top portion so i don’t get hives again ( they were large welts) . Not sure if they will stay up but I will give ot a try .

    Review of , following an experience of by

  • 5 / 5 1
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    Site easy to navigate; order received promptly. Ordered lightweight compression socks, toe-less, thigh-high. Fit was accurate as per size chart and socks are cooler and comfortable for summer months but still with good compression. Overall very good shopping experience with Jobst.

    Review of , following an experience of by

  • 5 / 5 1
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    Prompt delivery and excellent product. I've been wearing this brand for many years.

    Review of , following an experience of by

  • 1 / 5 1
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    Wrong stockings sent. I paid for open toe and received closed toe. How do I return?

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    Oh, no! It looks like we had a bit of a mix-up with your order. No worries, we'll make things right. We'll have a member of our team reach out to you directly to assist with arranging the return and ensuring you receive the open toe stockings you initially ordered.

    Answer by Deborah M
    Flag

    Thank you!

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  • 5 / 5 1
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    easy to navigate, quick delivery, good product

    Review of , following an experience of by

  • 4 / 5 1
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    The only issue was the initial need to designate this as a back order, which was rectified a week later.

    Review of , following an experience of by

  • 5 / 5 1
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    Stockings were just what I ordered. No problem!

    Review of , following an experience of by

  • 3 / 5 1
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    My uncle's physical therapist took detailed measurements. Customer Service was helpful, answering questions via email. Stockings arrived, and order is accurate. However, the stockings are too tight, and after one day my uncle's nurse said he cannot wear them anymore.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent and prompt customer service with refund and exchange for proper size

    Review of , following an experience of by

  • 2 / 5 1
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    The product demo video was great but the actual usage of the donning assist device was much more difficult for larger male feet, swollen feet and legs.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent service and product selection

    Review of , following an experience of by

  • 5 / 5 1
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    Fast shipping and great products!

    Review of , following an experience of by

  • 3 / 5 1
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    The socks themselves are great. Unfortunately, you order and then discover that certain sizes and colors are on back order and won't be delivered for a month. This is less than desirable when you need the socks for medical procedures.

    Review of , following an experience of by

    Answer by jobststockings.com
    Flag

    I'm sorry to hear about the delays with certain sizes and colors of our socks. We understand the importance of timely delivery, especially for medical needs. Your feedback is crucial for us to improve our service. We're looking into ways to better communicate availability and expected delivery times. Thank you for your patience and understanding.

  • 5 / 5 1
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    excellent help over phone to order and reasonably quick delivery

    Review of , following an experience of by

  • 5 / 5 1
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    Nice web sight good product. Thank you

    Review of , following an experience of by

  • 2 / 5 1
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    The website was not clear or helpful in choosing the correct merchandise. As a result, I have to return both pairs of support hose as I could not even get my hands in the support hose I bought. They were so tight even though they were what I thought was a low compression. I remain befuddled on sizing and compression.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Easy ordering, arrived quickly, and I am very pleased. The warmer temperatures exacerbate the swelling and discomfort. So the stockings are even more necessary, now in the summer, than in colder weather.

    Review of , following an experience of by

  • 4 / 5 1
    Edit Flag

    Very good product. I would like to see better manufacturing quality. There are usually loose threads left on the finished product.

    Review of , following an experience of by

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