Customer reviews for Jobststockings.com

Customer reviews

• 5 / 5 1

  

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  Your employee helped me find the correct stocking, by directing me to the site to view the color and size I needed. Jobst are the best support stockings I have ever worn. Their stockings give excellent support, and are comfortable. A great product.

  Review of 4/26/24, following an experience of 4/23/24 by KATHLEEN K.

• 5 / 5 1

  

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  Very good!

  Review of 4/26/24, following an experience of 3/29/24 by EDUARD K.

• 5 / 5 1

  

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  Very easy to get their high-quality compression hose.

  Review of 4/25/24, following an experience of 4/19/24 by LISA P.

• 5 / 5 1

  

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  Best support house out there! These were recommended to me by my mother. I wish I didn't need them, but such is life. I'm glad they're available.

  Review of 4/25/24, following an experience of 4/21/24 by JANIS S.

• 4 / 5 1

  

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  I got my order on time and it was correct.

  Review of 4/25/24, following an experience of 4/3/24 by IRVING W.

• 5 / 5 1

  

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  Totally satisfied with my order. Excellent quality and they fit perfectly! I highly recommend Jobst products.

  Review of 4/24/24, following an experience of 4/5/24 by MAXINE B.

• 2 / 5 1

  

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  I purchased these stockings with anticipation that the stockings would provide support for my legs. Unfortunately, I paid a handsome amount of money for them and they will not stay up. The stockings roll down and place a lot of pressure in the lower part of my legs and cause pain.

  Review of 4/24/24, following an experience of 4/6/24 by YVETTE J.

  Answer by jobststockings.com

  

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  We're really sorry to hear about the trouble you're having with the stockings. It sounds like they're not providing the support you were hoping for, and we understand how disappointing that can be when a product doesn't meet your expectations, especially when it's something as important as providing comfort and support for your legs. We take your feedback seriously and we're committed to improving our products based on customer experience like yours. We'll definitely look into this issue with the stockings rolling down and causing discomfort. In the meantime, a member of our customer service team will reach out to you directly to see if we can find a solution. We're committed to ensuring your comfort and satisfaction. Thanks for bringing this to our attention and helping us improve!

• 5 / 5 1

  

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  Having a problem getting stockings on, learned about the stocking donner. Have not received the donner hoping this solves my problem.

  Review of 4/24/24, following an experience of 4/19/24 by CARL B.

• 5 / 5 1

  

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  Ordering made easy.....Wendy in customer service was extremely helpful in locating and express shipping a large Jobst compression sock donner. I'm very pleased with the product and also the service from Jobst. -Carl A-

  Review of 4/24/24, following an experience of 4/16/24 by CARL A.

  Answer by jobststockings.com

  

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  It's great to hear that you had a smooth ordering process and that Wendy was able to assist you so effectively! We're really proud of our customer service team and it's always wonderful to hear when they've made a positive impact. We're also thrilled to know that you're pleased with the Jobst compression sock donner. We strive to provide high-quality products that meet our customers' needs, so your feedback is very much appreciated. Thanks for sharing your experience. This will help us continue to improve and provide the best service possible.

• 5 / 5 1

  

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  Love the quality of the stockings

  Review of 4/24/24, following an experience of 4/21/24 by BELINDA T.

• 5 / 5 1

  

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  I especially like the material used in the sports socks, dependable hold and comfortable .

  Review of 4/24/24, following an experience of 4/2/24 by PAUL G.

• 2 / 5 1

  

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  Stockings are shorter than some psirs i bought from jobst s few years ago. Never had this problem before. Are they msking them cheaper? Have to wonder why

  Review of 4/24/24, following an experience of 3/20/24 by AMIE D. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

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  Thank you for sharing your observations about the length of the stockings. It's really important for us to hear about these kinds of experiences. It's certainly not the manufacturer or the brand's intention to make their products cheaper or less effective. Their goal is always to provide the best quality and comfort for all customers. We understand why the change in length might make you wonder if something's changed in their manufacturing process. They're always looking for ways to improve, and sometimes that means making changes based on customer feedback or new research. We'll make sure your feedback about the length of the stockings is passed on to the brand. It's really valuable for us to know when a change doesn't work for our customers, so we can keep improving. In the meantime, a member of our customer service team will be in touch to help you find a solution that works for you. We're committed to making sure you're satisfied with your purchase. Thanks again for your feedback!

• 5 / 5 1

  

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  Quality has always been superior.

  Review of 4/24/24, following an experience of 4/17/24 by CHARLES S.

• 4 / 5 1

  

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  all very good.

  Review of 4/24/24, following an experience of 4/13/24 by DWIGHT W.

• 4 / 5 1

  

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  they are a great product but thier prices are to expensive for people on medicare

  Review of 4/24/24, following an experience of 4/14/24 by PATRICK P.

• 4 / 5 1

  

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  These socks have made a difference in how my feet feet and legs feel. the one thing I do not like is after wearing only a few times I end up with a whole in the toe area of the sock. My big toe just goes through the material on booth feet and/or the heel wears a hole. I am on my feet most of the day walking around.

  Review of 4/24/24, following an experience of 4/12/24 by JOSEPH F.

• 5 / 5 1

  

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  Easy order process and great products.

  Review of 4/23/24, following an experience of 4/12/24 by RONALD O.

• 4 / 5 1

  

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  Shipping was fast. Good customer service I was kept informed until my order was delivered. Have been wearing the stockings for about 2 weeks now. One foot got a small run in it at the bottom. I’ll keep wearing them until the run gets bigger I throw it away. Didn’t expect it to run so quickly but overall good product. Will buy again once it’s restocked.

  Review of 4/23/24, following an experience of 3/31/24 by KENESHA T.

• 4 / 5 1

  

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  So far I love these and they are true to size. They are challenging to get on but I take that as a good sign, that they are working. My only critiques are a) they are not as opaque as I expected. They feel and look more like regular stockings than I expected. B) they are quite expensive, which will deter me from buying more from the jobst website for my next pair. I wanted to have some certainty about getting them sized for the women's size chart, so I bought my first pair from Jobst directly. But there are many competitors on the market that are half or two thirds of the cost of these.

  Review of 4/23/24, following an experience of 4/6/24 by ELIZABETH F.

• 1 / 5 1

  

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  I received the wrong size I ordered I ordered a small although I’m sure I ordered medium I have no information how to return the the wrong order

  Review of 4/23/24, following an experience of 3/30/24 by DUDLEY C.

  Answer by jobststockings.com

  

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  We're really that there's been a mix-up with your order. We totally understand how frustrating it can be when things don't go as planned. Thank you for bringing this to our attention and we're here to make things right for you. We have a straightforward return process in place. A member of our customer service team will reach out to you shortly with all the details you need to return the incorrect item. They'll also ensure that you receive the correct size that you originally ordered. We're committed to making your shopping experience with us as smooth and enjoyable as possible. Your feedback helps us improve and serve you better. Thanks for your patience and understanding!

• 5 / 5 1

  

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  The only place I purchase my compression socks from, and for a great price.

  Review of 4/23/24, following an experience of 4/8/24 by ARJUN S.

• 4 / 5 1

  

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  Had a little trouble finding correct size of farrow hybrid stocking.

  Review of 4/23/24, following an experience of 3/30/24 by MARY M.

• 5 / 5 1

  

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  Excellence. Fast and ease to use

  Review of 4/20/24, following an experience of 4/18/24 by EUGENE B. W.

• 4 / 5 1

  

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  Arrived on time. Was correct.

  Review of 4/20/24, following an experience of 4/3/24 by IRVING W.

• 5 / 5 1

  

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  I have been a long-time wearer of Jobst compression socks. I recently began purchasing from JobstStockings.com and am very pleased with their service. They offer fast delivery, Easy returns at a very reasonable return fee of $6.95, and free exchanges. Overall a great experience with a dependable company.

  Review of 4/19/24, following an experience of 4/1/24 by KENNETH L.

  Answer by jobststockings.com

  

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  It's great to hear that you're having a positive experience with our store. Fast delivery, easy returns, and free exchanges are indeed fantastic features to have. It's clear that you appreciate these aspects of our service. Your feedback is super valuable and it's awesome that you took the time to share it. We'll do our best to ensure your satisfaction and comfort with our products. Thanks for being a loyal customer!

• 5 / 5 1

  

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  The website is really good in terms of displaying the products, how to determine size, etc. The phone number is clearly displayed in case a person needs some help, which I did, and it’s wonderful to call and speak with a person! I don’t know the name of the woman who took my order but she was so pleasant and helpful. I was very impressed with her — and with Jobst for hiring her as an employee. She is perfect in her position.

  Review of 4/19/24, following an experience of 4/17/24 by N S.

  Answer by jobststockings.com

  

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  We're thrilled to hear that you had such a positive experience with our website and customer service. We put a lot of effort into making our website user-friendly and informative, so it's great to know that you found it helpful in terms of product display and sizing information. And yes, we believe in the power of human connection, which is why we want to make sure our phone number is easily accessible for our customers. As for the woman who took your order, we're so glad to hear that she was able to assist you in a pleasant and helpful manner. We'll definitely pass on your compliments to her. Our team members are indeed our greatest asset, and we're proud to have her on board! Your feedback is a big motivation for us to continue doing our best. Thanks for your wonderful feedback!

  Answer by N S

  

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  Thank you for responding to my review. It is so very thoughtful of you and I’m grateful you can pass on my compliments to the woman who helped me. Thank you again.

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• 5 / 5 1

  

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  Easy to order and product fit and well liked

  Review of 4/19/24, following an experience of 4/10/24 by KATHLEEN H.

• 5 / 5 1

  

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  Service is excellent! I did not get the name of the woman that helped me on Tuesday, 4/16 with my order but she went out of her way to assist me. The stockings are outstanding in quality. I have used Jobst for over 2 years. Also, the donner is great for putting on the stockings!

  Review of 4/19/24, following an experience of 4/17/24 by PATRICIA A J.

• 5 / 5 1

  

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  Easy site to navigate, good quality item, great service.

  Review of 4/19/24, following an experience of 4/13/24 by ALICE T.

• 5 / 5 1

  

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  After an assessment with a Physical Therapist regarding compression stockings, it was recommended that I would benefit from their use. The therapist recommended Job stockings and opened the website to show me what type of stockings would meet my needs.. She sent the link to my phone and when I got home, I was able to navigate the site, review the information and place my order with ease. The order status was communicated to me via email and the package arrived within a few days. I highly recommend visiting the Job website for your compression stockings.

  Review of 4/19/24, following an experience of 3/28/24 by JUDITH B.

• 5 / 5 1

  

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  Nice to wear with low compression -- good for yardwork and many activities.

  Review of 4/19/24, following an experience of 3/28/24 by GRETCHEN L.

• 3 / 5 1

  

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  I thought I was ordering what a usually get. The website either did not show me all the options or they no longer carry what I have always ordered. Anyway the description was the same. They are very hard to get on and not as comfortable.

  Review of 4/19/24, following an experience of 3/27/24 by MARLON E. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

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  Thank you for sharing your experience with us. It sounds like you had a bit of a mix-up with your order, and that's definitely not the smooth shopping experience we aim for. We understand how important it is to get the right product that fits well and feels comfortable. It's a bummer to hear that the items you received didn't meet your expectations. We're always updating our inventory based on customer demand, so it's possible that the item you usually order isn't available at this time. We'll make sure to take a closer look at how our product descriptions are displayed to avoid any confusion in the future. We're committed to making things right for you. A member of our customer service team will reach out to you soon to help sort this out. We value your feedback and appreciate your patience as we work to improve your shopping experience.

• 5 / 5 1

  

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  Received on schedule. God fit.

  Review of 4/19/24, following an experience of 3/27/24 by BOBBY C.

• 5 / 5 1

  

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  Very nice change from the ordinary Jobst stocking. I like them a lot. Will order more.

  Review of 4/17/24, following an experience of 3/27/24 by ALYSON J.

• 2 / 5 1

  

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  very difficult to find what I wanted. The filtering is not useful.

  Review of 4/17/24, following an experience of 4/14/24 by DENNIS R.

  Answer by jobststockings.com

  

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  We totally get where you're coming from. It can be frustrating when you can't find what you're looking for. Your feedback about the filtering system is really valuable to us. We're always looking for ways to make our service more user-friendly and efficient. We're definitely going to take a closer look at this and see how we can improve the filtering system to make it more useful for you and other customers. Thanks again for your feedback. It's customers like you who help us get better every day.

• 5 / 5 1

  

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  Navigation on the sight was easy and today I had to call Jobst because I gave them a wrong size. The woman on the other end of the phone was wonderfully helpful ad told me what and how to handle this. She was a delight to work with. Checkout on the site was also very, very easy.

  Review of 4/17/24, following an experience of 4/14/24 by MITTIE K. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

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  That's awesome! It's always a pleasure to hear about our team members going the extra mile. We're thrilled to know that your interaction with the Jobst representative was delightful and helpful. It's also great to hear that you found the website easy to navigate and checkout was a breeze. We strive to make every part of your experience as smooth as possible. Thanks for sharing your experience with us!

• 4 / 5 1

  

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  I liked everything but the price is ncrease

  Review of 4/17/24, following an experience of 3/27/24 by JANET H.

• 5 / 5 1

  

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  These stockings are great. They have helped me over several years to reduce swelling in my legs and feet and increased circulation therefore eliminating pain.

  Review of 4/17/24, following an experience of 4/10/24 by CAROLYN H.

• 5 / 5 1

  

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  Happy with the way my wrong size stockings was handled.

  Review of 4/17/24, following an experience of 4/1/24 by JOHN K.

• 5 / 5 1

  

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  I love the open toe thigh high hose. My legs do not swell with these stockings on. I wash them by hand, and they have lasted me a year so far, still good.

  Review of 4/17/24, following an experience of 4/12/24 by DENISE F W.

• 5 / 5 1

  

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  I give it 5 stars !

  Review of 4/17/24, following an experience of 3/26/24 by STEPHANIE A.

• 5 / 5 1

  

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  I have 2 pr. of Jobst custom stockings and the donner device. I am compltetely satisfied with everything and will continue to purchase Jobst stockings.

  Review of 4/17/24, following an experience of 3/25/24 by KATHLEEN R.

• 5 / 5 1

  

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  I like the way they fit, confortable

  Review of 4/16/24, following an experience of 3/28/24 by ROBERT S.

• 2 / 5 1

  

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  Ridiculous that it took 6 months for my order to be delivered. I know a fair bit about supply chain issues and international business. I'll certainly be considering alternative suppliers in the future. My previous experiences has been much better, but what can one expect. Is this the norm? Great that regular updates were provided, but multiple estimated dates were wrong. What was the real issue? Did your supplier facility in Asia somewhere burn to the ground or get washed away by flood? Give me a specific reason why it took 6 months to deliver 4 pair of brown stockings / socks and I might feel better about ordering from you again.

  Review of 4/16/24, following an experience of 10/13/23 by JOHN C.

  Answer by jobststockings.com

  

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  We totally get where you're coming from. Waiting 6 months for an order can be really frustrating, especially when you're used to quicker service. It's great to hear that you appreciated the regular updates, even though the estimated dates weren't accurate. We're always trying to improve our communication and it's good to know that it's making a difference. As for the delay, there can be a number of reasons. It could be anything from production issues to unexpected shipping delays. We're always working to streamline our processes and ensure that our customers receive their orders as quickly as possible. We want to assure you that this isn't the norm for us. We're committed to providing the best service possible and we're always looking for ways to improve. Your feedback is really valuable in helping us do that. We appreciate you for bringing this to our attention. It really helps us to improve and provide a better service for our customers. We hope to serve you better in the future.

• 5 / 5 1

  

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  Easy to use website and shipping notification the next day.

  Review of 4/16/24, following an experience of 4/13/24 by JOHN C.

• 5 / 5 1

  

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  I have worn almost 20 years and are always been happy to wear Jobst stockings Great for my legs health !

  Review of 4/16/24, following an experience of 4/6/24 by JOHN B.

• 3 / 5 1

  

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  i usually get my jobst compression stockings through my physical therapist Michelle with marshfield clinic in rice lake wi. the ones i received were so easy to put on not as tight as my other ones. don't know if its a good or bad thing

  Review of 4/16/24, following an experience of 4/7/24 by KAY C.

  Answer by jobststockings.com

  

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  It's great to hear that the Jobst compression stockings you received were easier to put on. Sometimes, a less tight fit can be a good thing as it can make the stockings more comfortable to wear. However, the effectiveness of compression stockings can depend on their tightness. If you're unsure whether a less tight fit is beneficial for your specific needs, it might be a good idea to check in with your physical therapist. She would be able to provide advice tailored to your situation. Remember, we're here to make sure you have the best experience with our products. Thanks for your feedback!

• 4 / 5 1

  

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  I found the large thigh high stockings were too long and they bagged. I ordered according to my height and weight, but i had to take them off because the wrinkled and cut off my circulation

  Review of 4/16/24, following an experience of 4/10/24 by KATHLEEN O.

• 5 / 5 1

  

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  Outstanding customers service. Definitely recommend.

  Review of 4/16/24, following an experience of 3/31/24 by ELLEN G.

• 5 / 5 1

  

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  I already sent in my experience with Jobst . and how Candice helped me twice. Jjudy

  Review of 4/16/24, following an experience of 3/25/24 by MAYDAE H.

• 2 / 5 1

  

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  Difficult to put on the liners. Covering the toes and adding footy socks-grips to walk creates a sweating condition which is a problem in elderly patients. The biggest problem is at night time and the patient moves their legs in a shredding motion causes the center strap to cup. We had to put another tube sock on both legs to prevent cupping. A better grade of Velcro is needed or the center strap needs to wrap further around the leg to resist cupping. The time consumed to put them on and maintain in a cleanly fashion is excessive except by professional personnel.

  Review of 4/16/24, following an experience of 4/8/24 by CONOR B. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

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  Thanks for sharing your experience with us. It sounds like you've been having a tough time with the liners, especially when it comes to putting them on and dealing with the sweating condition. We can see how that would be a challenge, particularly for elderly patients. The issue with the center strap cupping at night is definitely something we need to look into. Your solution for using another tube sock is a great temporary fix, but we understand that it's not ideal. Your suggestion about using a better grade Velcro or redesigning the center strap to wrap further around the leg is really insightful. We're always looking for ways to improve our products and your feedback is invaluable in that process. We understand that the time it takes to put the liners on and keep them clean can be a bit much, especially without professional help. We're committed to making our products as user-friendly as possible, and we'll definitely take your feedback into account. Thanks again for your feedback!

• 5 / 5 1

  

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  Muy satisfecha con la compra, el envío fue muy rapido, y me quedaron muy bien. Gracias

  Review of 4/16/24, following an experience of 4/8/24 by MARÍA G.

• 4 / 5 1

  

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  Excellent buying experience and outstanding followup; Purchase confirmation, shipping info, tracking info and fast delivery. Only two disappointments: socks no available in levi blue (which I call "Deutschblau") and, of course, considerable price increase over same socks I bought (from another source) two short years ago. Socks seem to be same high quality of socks that I bought two years ago. I would definitely recommend JOBST Stockings to others.

  Review of 4/14/24, following an experience of 3/28/24 by ROGER B.

• 5 / 5 1

  

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  I’ve been wearing compression socks since 2017. The Jobst Activewear brand is what I wear and I love them. I wear them year round. They never feel hot and they keep my feet and ankles from swelling.

  Review of 4/13/24, following an experience of 4/11/24 by BRENDA C.

  Answer by jobststockings.com

  

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  It's great to hear that you've found a brand of compression socks that you love. Jobst Activewear is indeed known for its quality and comfort. It's fantastic that they're working out so well for you, keeping your feet and ankles comfortable and swelling-free all year round. Your positive experience is really valuable to us. It helps us understand what our customers appreciate and need. Thanks for sharing this with us!

• 5 / 5 1

  

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  Great service and product.

  Review of 4/13/24, following an experience of 3/28/24 by LESLIE K.

• 5 / 5 1

  

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  Received my order fast and what I wanted.

  Review of 4/13/24, following an experience of 3/23/24 by JOSEPH E B.

• 4 / 5 1

  

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  Ordering was easy and delivery prompt. Reasonable price.

  Review of 4/13/24, following an experience of 3/28/24 by CINDY D.

• 4 / 5 1

  

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  Site is fine, nothing special - maybe add more colors to the ActiveWear Knee Highs.

  Review of 4/12/24, following an experience of 4/10/24 by THOMAS E.

• 5 / 5 1

  

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  Prompt delivery. Good placement. These hose are lifesavers. Good compressio!

  Review of 4/12/24, following an experience of 3/27/24 by MARILYN B.

• 4 / 5 1

  

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  I have used your stockings for 25 years and they are the best. However, recently was the first time I used your website, something I like to do… buy my products from the manufacturer and not somewhere like Amazon. However, there was a pop-up that I don't like telling me I could get a 10% discount on my first order that went away because I didn't know what the conditions were and didn't want to take the discount right away. After I made the order, there was no way to recover the discount. As I was setting up my order, I was told I could speed it up by giving you my Mobile phone number. I am quadriplegic and cannot hold or operate a mobile phone. However, secondary check of identity can be done by my email address. But that option was not available or my desktop phone. Finally, when I came back to add another order I looked for my previous order and found it, but was not allowed to re-order that same item. A convenience I like when I come back six months later to order the same stockings again.

  Review of 4/12/24, following an experience of 4/10/24 by RONALD W. H.

• 5 / 5 1

  

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  I have a few pairs of JOBST® UltraSheer Women's Waist High 20-30 mmHg - Medium and am very happy with them. I have lymphedema in my legs and the doctor recommended that I wear compression pantyhose. I had some that tore after only a few wearings but I wrote to Jobst and was able to exchange them for a replacement. Ray was very helpful. Because of the compression, they can be really challenging to get on. I recommend watching the video. They are quite pricey but I have found they are the best ones for me. I tried a different brand that cost just as much and did not like them. Additionally, I cheaped out and bought some on line that said 20-30 mmHg compression that had great reviews and they were terrible because thay lacked compression.

  Review of 4/12/24, following an experience of 4/2/24 by DAWN L.

  Answer by jobststockings.com

  

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  It's great to hear that you're happy with your JOBST® UltraSheer Women's Waist High 20-30 mmHg - Medium. We're thrilled that they've been a good fit for your needs, especially given the lymphedema in your legs. We're sorry to hear about the pair that tore, but we're glad that Ray was able to help you get a replacement. We'll pass your kind words onto him! We understand that compression can make them challenging to put on, and we appreciate your patience and perseverance. We're glad that you found the video helpful! We know our products can be a bit pricey, but we're committed to providing the highest quality. It's wonderful to hear that you've found them to be the best ones for you, despite trying other brands. Your feedback about the online purchase you made is really valuable. It's a good reminder that not all compression stockings are created equal, even if they claim to have the same level of compression. Thank you so much for sharing your experience. Your feedback helps us continue to improve and serve you better.

• 5 / 5 1

  

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  Excellent customer service. Would recommend.

  Review of 4/12/24, following an experience of 4/10/24 by ELLEN G.

• 4 / 5 1

  

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  I am 4'11" & need a petite. Regular petite jobs thigh high fit well. However, I find the sheer petite (which I love) too long. Can this be fixed?

  Review of 4/12/24, following an experience of 3/27/24 by SANDI P.

• 5 / 5 1

  

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  Navigation of the Jobst stockings website is easy and includes detailed and easy to understand instructions for measuring. Their sheer compression stockings fit well and are comfortable. Their customer service is outstanding.

  Review of 4/12/24, following an experience of 4/9/24 by DEBORAH G.

  Answer by jobststockings.com

  

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  It's fantastic to hear that you've found the Jobst stockings website easy to navigate and the measuring instructions clear and easy to understand. That's exactly what we aim for! We're thrilled to hear that the sheer compression stockings are a good fit and comfortable for you. Comfort is key, especially when it comes to compression stockings. We're glad to hear that you've had a positive experience with our customer service. We strive to provide outstanding service to all our customers, and it's always wonderful to hear when we've hit the mark. Thank you so much for your kind words and for taking the time to share your experience. It means a lot to us.

• 5 / 5 1

  

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  very good service, I was extremely pleased, highly recommend, thank you!!

  Review of 4/12/24, following an experience of 4/9/24 by DEBORAH S.

• 5 / 5 1

  

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  Easy to use

  Review of 4/12/24, following an experience of 4/10/24 by NANCY H.

• 5 / 5 1

  

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  It was very informative and helpful when choosing the proper size that was needed for me!

  Review of 4/12/24, following an experience of 4/4/24 by ADOLFO S. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Unfortunately my requested item was not available. I wasn't notified of this in a very timely manner. Jobst did issue a refund as requested.

  Review of 4/12/24, following an experience of 3/21/24 by JOHN S.

  Answer by jobststockings.com

  

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  Thank you for letting us know about this. It's a bummer that the item you wanted wasn't available and that the notification didn't reach you as quickly as it should have. We're glad to hear that a refund was issued as you requested, but we understand that it's not the same as getting what you initially wanted. We're always working on improving our stock availability and communication, and your feedback is really helpful for that. We'll make sure to take this into account and do better next time. Thanks again for sharing your experience with us!

• 5 / 5 1

  

  Edit Flag

  Excellent quality. Handle carefully and they will last a long long time. Stay in place.keeps, No sippage and keep edema to a minimum.

  Review of 4/12/24, following an experience of 3/27/24 by CAMILLE K.

• 3 / 5 1

  

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  The top elastic around knee was too tight, had to take off after 4 hrs. Replacements sent were XL and are too loose. Still don't have correct Stocking. I have always ordered large, full calf, but your lady insisted I get XL.

  Review of 4/12/24, following an experience of 3/25/24 by JAMES P.

  Answer by jobststockings.com

  

  Flag

  Thank you for sharing your experience with us. We're really sorry to hear about your disappointing experience with the knee stockings - one size was too tight, the other too loose. We totally get how important it is to have the right fit, especially for something you wear for hours. It's a bummer that the XL size didn't work out even though it was recommended. We appreciate your patience and we're committed to making this right for you. We'll have someone from our team reach out to you to figure out the best solution - whether that's going back to the large size you usually order or trying something different. Your comfort and satisfaction is our top priority and your feedback is super helpful in making sure we get it right.

• 4 / 5 1

  

  Edit Flag

  i have had great luck with them most last me up to a year washed daily i only had one pair from my last order last 3 months toes seam ripped out i am in the newest pair now hope they last longer but still very satisfied thank you

  Review of 4/12/24, following an experience of 3/26/24 by ALAN B.

• 5 / 5 1

  

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  Great shopping experience, and the wraps are great.

  Review of 4/12/24, following an experience of 3/16/24 by MARY V.

• 5 / 5 1

  

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  Excellent product and great company to do business with.

  Review of 4/10/24, following an experience of 3/25/24 by MARILYN M.

• 3 / 5 1

  

  Edit Flag

  The 20/30 compression does not feel correct and the rubber dots do not help keep the stockings up very good

  Review of 4/10/24, following an experience of 3/19/24 by MARIAN P.

  Answer by jobststockings.com

  

  Flag

  Thank you for sharing your experience with the 20/30 compression stockings. It sounds like they're not fitting as well as you'd like, and that's definitely something we want to address. We're always looking for ways to improve our products, and your feedback about the rubber dots not keeping the stockings up is really valuable. We're committed to your comfort and satisfaction, so we'll definitely look into this. In the meantime, a member of our customer service team will reach out to you directly. They'll be able to help you find a solution that works better for you. Thanks again for your feedback!

• 5 / 5 1

  

  Edit Flag

  Great product, fast delivery.

  Review of 4/9/24, following an experience of 3/29/24 by BARBARA F.

• 5 / 5 1

  

  Edit Flag

  The lady that assisted me was very help full. I had problems with a website that sold your products.

  Review of 4/9/24, following an experience of 4/4/24 by MICHAEL N.

• 5 / 5 1

  

  Edit Flag

  I have been using Jobst compression stockings for the past 10 years for my neuropathy and they are great for maintaining any swelling in my legs

  Review of 4/9/24, following an experience of 4/6/24 by ROD S.

  Answer by jobststockings.com

  

  Flag

  It's really great to hear that the Jobst compression stockings have been working well for you. It sounds like they've been a reliable part of your routine for a decade now, which is fantastic! We're so glad they've been effective in managing the swelling in your legs. That's exactly what we hope for with our products - to make a positive difference in our customers' lives. Your feedback is super valuable to us. It helps us understand what we're doing right and where we can improve. So, thank you for taking the time to share your experience.

• 5 / 5 1

  

  Edit Flag

  Easy to order

  Review of 4/9/24, following an experience of 4/3/24 by NORMAN E.

• 5 / 5 1

  

  Edit Flag

  Very comfortable. That's why I reordered a big supply.

  Review of 4/9/24, following an experience of 3/30/24 by ROBLEY M.

• 3 / 5 1

  

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  My ratings would be between good and bad. It was advertised that the stockings were sheer which they weren't, where the stockings are folded there's a line in the coloring, and the toe bed is too big meaning too much material. I'm not happy with them.

  Review of 4/9/24, following an experience of 3/30/24 by MILFORD V. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

  Flag

  Thank you for sharing your thoughts with us. It sounds like the stockings didn't quite meet your expectations, and we totally get why you'd be disappointed. We're sorry to hear about the issues with the sheerness, the line in the coloring, and the size of the toe bed. We want our products to be right for you, and it seems like we missed the mark this time. Your feedback is really important to us and we're going to take it on board. A member of our team will be in touch to see how we can make things better. We're committed to improving our products and your feedback is a big part of that. Thanks again for taking the time to share your experience.

  Answer by Milford V

  

  Flag

  Thanks for the speedy reply.

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• 5 / 5 1

  

  Edit Flag

  If you have foot or lower leg spasms, pulsing or cramps of those leg/foot muscles --- you will find, as I have found, that daytime use of these socks puts an end to those issues. Barry E.

  Review of 4/9/24, following an experience of 3/31/24 by BARRY E.

• 5 / 5 1

  

  Edit Flag

  JOBST shipped my compression socks very quickly. JOBST had the exact size of compression socks I needed. I am so happy that I can buy my compression socks directly from JOBST.

  Review of 4/9/24, following an experience of 3/30/24 by NATHAN H.

  Answer by jobststockings.com

  

  Flag

  That's fantastic news! It's great to hear that you found the perfect size for compression socks and that our shipping speed impressed you. We're thrilled that you're happy with your purchase. Remember, we're here for you anytime you need us.

• 5 / 5 1

  

  Edit Flag

  My order arrived quickly and was the correct size which when ordering from another site has not been the case.

  Review of 4/9/24, following an experience of 3/24/24 by GAIL H.

• 5 / 5 1

  

  Edit Flag

  Excellent service. Arrived in a couple of days.

  Review of 4/9/24, following an experience of 3/17/24 by BARBARA A.

• 5 / 5 1

  

  Edit Flag

  Las medias de la gama ulcercare son excelentes. Las ha usado mi mamá que tiene úlceras en las piernas producto de un sindrome trombótico obstructivo. Las úlceras han sido muchas y repetidas, el contar con este sistema ulcercare ha sido de gran ayuda para su recuperación. Tener la doble media permite que, en la noche cuando se debe quitar la media de comprensión, le quede la úlcera protegida, la cura en su lugar y el tejido es lo suficientemente suave como para que toda esa piel sensible se pueda sentir a gusto. Recomiendo usar la Open toe para que los dedos queden sin comprensión, ya que la presión continúa cuando usas las cerradas empieza a generar deformaciones en los dedos de los pies con el paso del tiempo

  Review of 4/9/24, following an experience of 3/21/24 by MARIA FERNANDA R.

  Answer by jobststockings.com

  

  Flag

  It's wonderful to hear that our ulcercare range has been a great help for your mother's recovery. It's heartening to learn that the double stocking feature and the soft fabric have contributed to her comfort and healing process. Your recommendation on open toe design is valuable. We appreciate you sharing this feedback as it helps us understand our customers' needs better. We're committed to improving our products and services based on your experience. Thank you for taking the time to share your mother's experience with us.

• 5 / 5 1

  

  Edit Flag

  Excellent product and service.

  Review of 4/9/24, following an experience of 3/22/24 by SCOTT D.

• 4 / 5 1

  

  Edit Flag

  Product is for my ageing mother and she likes the product. The delivery took quite a long time.

  Review of 4/9/24, following an experience of 3/21/24 by JOHN A.

• 5 / 5 1

  

  Edit Flag

  Been wearing the thigh high 20-30mmHG open toe Ultrasheer compression stockings as prescribed by my MD for years. I will only buy from Jobst.com and there has never been a problem. Thank you for such a great product and service.

  Review of 4/9/24, following an experience of 3/24/24 by LAURIE-JEAN T.

  Answer by jobststockings.com

  

  Flag

  It's wonderful to hear that you've been using our compression stockings for years and that they've been working well for you. That's exactly what we aim for - reliable products that make a real difference in our customers' lives. We're thrilled that you chose to purchase from us and that your experience has been smooth and problem-free. That's music to our ears! Thank you so much for your kind words and for being a loyal customer.

• 3 / 5 1

  

  Edit Flag

  Tore

  Review of 4/9/24, following an experience of 3/18/24 by TOM S.

  Answer by jobststockings.com

  

  Flag

  We're really sorry to hear about your order. It's really disappointing when something tears, especially when it's new. We're here to help! A member of our customer service team will reach out to you directly to find a solution. We're committed to making things right. Thanks for letting us know about this. Your feedback helps us improve the quality of our products.

• 5 / 5 1

  

  Edit Flag

  Had a variety of what I needed.

  Review of 4/9/24, following an experience of 3/28/24 by DEBRA B.

• 1 / 5 1

  

  Edit Flag

  could not get them on.

  Review of 4/9/24, following an experience of 3/27/24 by SALLY B.

  Answer by jobststockings.com

  

  Flag

  We're really sorry to hear about the disappointing experience you've had with your order. It seems like you're having trouble with one of our products. We totally understand how important it is for things to work smoothly. Thanks for bringing this to our attention. Your feedback helps us improve.

  Answer by Sally B

  

  Flag

  Thank you.

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• 5 / 5 1

  

  Edit Flag

  Great soxes a tad expensive

  Review of 4/9/24, following an experience of 3/21/24 by JIM K.

• 5 / 5 1

  

  Edit Flag

  Good service, love the stockings seem to work well with my lymphedema. Been wearing them for 3 years.

  Review of 4/9/24, following an experience of 3/22/24 by LUCILLE R.

• 5 / 5 1

  

  Edit Flag

  Great product

  Review of 4/9/24, following an experience of 3/20/24 by MICHAEL H.

• 4 / 5 1

  

  Edit Flag

  Jobst are the best support socks. I have to wear them year round so I do not want them to be too warm. If I order according to the chart they are not high enough - so I oder one size up and that takes care of that issue, without interfering with the pressure. My only wish is that Jobst would strart making navy blue - not sure why they ever stopped. :(

  Review of 4/9/24, following an experience of 3/15/24 by NANCY B.

• 5 / 5 1

  

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  Excellent!

  Review of 4/9/24, following an experience of 3/29/24 by KENNETH H.

• 5 / 5 1

  

  Edit Flag

  Great Product $ Service

  Review of 4/5/24, following an experience of 4/3/24 by MARK E.

• 5 / 5 1

  

  Edit Flag

  I don’t have time.

  Review of 4/5/24, following an experience of 3/28/24 by ROGER B.

• 5 / 5 1

  

  Edit Flag

  Excellent website to help select the perfect option. Ordering was simple; shipping was quick! I'm satisfied with the product and the service.

  Review of 4/5/24, following an experience of 3/28/24 by THERESA W.

  Answer by jobststockings.com

  

  Flag

  We're glad to hear that you found our website helpful in selecting the perfect option. It's fantastic to know that the ordering process was simple for you and that your order arrived quickly. Your satisfaction with both the product and the service means the world to us. We're here to make your shopping experience as enjoyable as possible, and your feedback lets us know we're doing a good job. Thanks for sharing your experience.

• 5 / 5 1

  

  Edit Flag

  We have tried several cheaper options that were horrible Jobst delivers on their promise and is worth the extra cost

  Review of 4/5/24, following an experience of 4/1/24 by PATRICK M.

  Answer by jobststockings.com

  

  Flag

  It's great to hear that Jobst has been able to deliver on their promise for you. We understand how important it is to find a product that meets your needs, even if it comes at a slightly higher cost. Your feedback is super valuable to us. It helps us understand what works for our customers and where we can improve. We're committed to providing quality products that are worth every penny. Thanks for sharing your experience.

• 5 / 5 1

  

  Edit Flag

  Excellent!

  Review of 4/5/24, following an experience of 3/29/24 by EDUARD K.

• 5 / 5 1

  

  Edit Flag

  The stockings were very nice looking on and easy to put on

  Review of 4/5/24, following an experience of 3/15/24 by ANGELA B.

• 4 / 5 1

  

  Edit Flag

  Jobst corrected a mistake I apparently made & exchanged a Small Stocking Pair fro a Large Size, & I am Satisfied.

  Review of 4/4/24, following an experience of 4/1/24 by JOHN K.

• 5 / 5 1

  

  Edit Flag

  in this section

  Review of 4/4/24, following an experience of 3/28/24 by PATRICK H.

• 2 / 5 1

  

  Edit Flag

  Trying to Exchange 2 pairs of compression stockings for different size. No option to return multiple items. Jobst is unaware that their return procedure is flawed. Amazed company never checked out if the links they send in emails work properly. Recieved pair #1 today. Hope #2 shows up.

  Review of 4/4/24, following an experience of 3/28/24 by IRIS J.

  Answer by jobststockings.com

  

  Flag

  Thanks for bringing this to our attention. We're sorry to hear you've had a bit of a hiccup with the return process, especially with exchanging multiple items. We can imagine how frustrating that must be. We're surprised to hear about the issues with the links in our emails. We want to make sure everything runs smoothly for you, so we'll definitely look into this. We appreciate you for bringing this to our attention as this will help us improve.

• 5 / 5 1

  

  Edit Flag

  All good!

  Review of 4/4/24, following an experience of 3/28/24 by EDWARD Z.

• 5 / 5 1

  

  Edit Flag

  I am a returning customer and have always found the site easy to navigate. My purchase was filled promptly, and items were received in less than a week.

  Review of 4/4/24, following an experience of 3/27/24 by MARSHA B.

  Answer by jobststockings.com

  

  Flag

  It's great to hear from you again. We're thrilled to know that you've found our site easy to navigate and that your purchase was handled promptly. It's always our goal to make your shopping experience as smooth and efficient as possible. Your feedback is super valuable to us. It helps us know we're on the right track and inspires us to keep improving. We're committed to making sure your future visits are just as positive. Thanks for taking the time to share your experience.

• 3 / 5 1

  

  Edit Flag

  did not get the stocking i ordered

  Review of 4/4/24, following an experience of 3/27/24 by SARA S.

  Answer by jobststockings.com

  

  Flag

  Oh no! That's not what we like to hear. It sounds like there's been a mix-up with your order. We understand how disappointing it can be when things don't go as planned. Don't worry, we're here to help. A member of our customer service team will reach out to you directly to sort this out. We're committed to making sure you get the right product that you ordered. Thanks for letting us know about this. We appreciate your patience as we work to resolve this issue for you.

• 5 / 5 1

  

  Edit Flag

  Very satisfied with the overall results from this order. Socks fit well and arrived quickly. Will order them again!

  Review of 4/4/24, following an experience of 3/19/24 by PATRICIA M.

  Answer by jobststockings.com

  

  Flag

  We're glad that the socks fit well and reached you quickly. It's always our aim to provide a seamless shopping experience and hearing that we've achieved that with your order is just the best thing! Your satisfaction is our top priority and knowing that you're planning to order again really makes our day. We can't wait to serve you again soon!

• 5 / 5 1

  

  Edit Flag

  Everything I ordered came and worked as promised.

  Review of 4/4/24, following an experience of 3/19/24 by JOHN B.

• 5 / 5 1

  

  Edit Flag

  Jobst Ultrasheer thigh high stockings come in a petite length, which fits me perfectly. I am so glad they make them. Ordering is always easy and shipping is fast. I am thankful for their products.

  Review of 4/4/24, following an experience of 3/25/24 by CAROL G.

  Answer by jobststockings.com

  

  Flag

  It's fantastic to hear that the petite length of our Jobst Ultrasheer thigh high stockings fits you perfectly. We're thrilled to be able to provide a product that meets your needs so well. We're also glad to know that you've found the ordering process easy and the shipping fast. That's exactly the kind of shopping experience we strive to provide! Your feedback is incredibly valuable to us. It helps us understand what we're doing right and where we can improve. Thanks for taking the time to share your thoughts.

• 5 / 5 1

  

  Edit Flag

  I am pleased with the delivery service. The stockings are comfortable and I made a good color choice.

  Review of 4/4/24, following an experience of 3/20/24 by ADRIEL M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  great as expected

  Review of 4/4/24, following an experience of 3/14/24 by TERRY L.

• 5 / 5 1

  

  Edit Flag

  Found through the years to be a good product, a little on the expensive side but thyey do the job

  Review of 4/4/24, following an experience of 3/21/24 by JIM K.

• 5 / 5 1

  

  Edit Flag

  Two thumbs up

  Review of 4/4/24, following an experience of 3/12/24 by WILLIAM W.

• 5 / 5 1

  

  Edit Flag

  I’m glad you have the full calf open toe, but I wish you would offer this size in a variety of colors too.

  Review of 4/4/24, following an experience of 3/27/24 by JANET H.

• 5 / 5 1

  

  Edit Flag

  Easy to order, fair pricing, prompt shipment as promised.

  Review of 4/4/24, following an experience of 3/15/24 by CHARLES M.

• 5 / 5 1

  

  Edit Flag

  I was exceptionally pleased with the quick delivery. Easy website to navigate.

  Review of 4/4/24, following an experience of 3/26/24 by LOUISE G.

• 2 / 5 1

  

  Edit Flag

  not the same fabric that i used before too tight in the ankle and feet cant it is a great struggle to get them on

  Review of 4/4/24, following an experience of 3/10/24 by WALTER L.

  Answer by jobststockings.com

  

  Flag

  Thank you for sharing your experience with us. We're really sorry to hear that the fabric and fit of the product didn't meet your expectations this time around. We totally understand how important comfort is, especially when it comes to compression socks. We're always looking to improve our product offerings based on customer feedback, so your input is really valuable to us. We'll definitely take note of your comments about the fabric and the tightness around the ankle and feet. Don't worry, we're committed to making sure you have a great experience with our products. A member of our customer service team will reach out to you directly to see how we can make things right. Thanks again for your feedback, and we appreciate your patience as we work on this!

• 1 / 5 1

  

  Edit Flag

  I purchased compression knee socks for my husband's paralyzed leg 4 years ago and they worked extremely well. Recently I reordered several new pairs and they were very different. The new ones are not the same quality, do not have reinforced top and are smaller than the first pairs. I washed them before trying them on him so cannot return. So disappointed and will have to look elsewhere for something better

  Review of 4/4/24, following an experience of 2/22/24 by DEBORAH G.

  Answer by jobststockings.com

  

  Flag

  It's really disheartening to hear that the new pairs of compression knee socks didn't live up to the quality of the ones you purchased before. We understand how crucial these socks are for your husband's comfort and well-being. It's unfortunate that the changes in the product didn't work out for you, especially the size and the lack of a reinforced top. We're sorry to hear about the inconvenience this has caused. Your feedback is incredibly valuable to us. We're committed to providing high-quality products, and we'll definitely take your comments into account as we strive to improve. We understand that you're considering other options, but we hope to have the opportunity to regain your trust in the future. A member of our team will reach out to see if there's anything we can do to assist you further. Thanks again for your feedback, and we appreciate your understanding.

• 4 / 5 1

  

  Edit Flag

  I have worn various brands of compresion hose and Jobst is the best so far. The first pairs I ordered were too small since i went by my calf size which indicated a Medium. My feet were hurting and when I looked at the box which showed sizes bases on shoe size. This indicated that I needed Large. I got three pairs of Large and they are much better.

  Review of 4/2/24, following an experience of 3/15/24 by CHARLES H.

• 2 / 5 1

  

  Edit Flag

  I can’t get them on over my feet The part of the sock that fits the calf is so narrow I can’t get my size 12 feet through them

  Review of 4/2/24, following an experience of 3/12/24 by LANCE G.

  Answer by jobststockings.com

  

  Flag

  We're really sorry to hear about the disappointing experience you've had with your purchase and we understand how important it is for your socks to fit just right. We appreciate you letting us know about this. Your feedback is super important to us and helps us make improvements. We're definitely going to look into this issue with the calf fit for our larger sizes. In the meantime, a member of our customer service team will reach out to you directly to help find a solution. We're committed to making sure you're comfortable and satisfied with our products. Thanks for sharing your experience!

• 5 / 5 1

  

  Edit Flag

  I had an excellent shopping experience with JOBST. Navigating the JOBST website was easy to use and the shipping was very fast. The product is also great. Thank you very much!

  Review of 4/2/24, following an experience of 3/15/24 by NATHAN H.

• 5 / 5 1

  

  Edit Flag

  I would rate your service as very good. I certainly recommend the service. Last year Candice helped me so I asked for her help again. As usual she was very helpful. I have not received the stockings yet but I expect them in a day or two. Again, thank you

  Review of 4/2/24, following an experience of 3/25/24 by MAYDAE H.

  Answer by jobststockings.com

  

  Flag

  It's wonderful to hear that you've had a positive experience with our service and that you'd recommend us. That's the best compliment we could ask for! It's also great to know that Candice was able to assist you again this year. We're lucky to have her on our team and we're glad she was able to make your experience even better. We hope your stockings arrive soon and meet your expectations. We're here if you need anything else. Your feedback is super important to us and we appreciate you taking the time to share it with us.

• 5 / 5 1

  

  Edit Flag

  Thank you. Very good stockings!👍👍

  Review of 4/2/24, following an experience of 3/23/24 by RAISA M.

• 3 / 5 1

  

  Edit Flag

  The navigation was okay and the customer service was great.

  Review of 4/2/24, following an experience of 3/13/24 by OSBORNE M. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

  Flag

  Thanks for sharing your experience with us. It's great to hear that you found our customer service to be top-notch! We're always here to help and make your experience as smooth as possible. As for the navigation, we appreciate your feedback. We're constantly working on improving our platform, and your input helps us do just that. We'll definitely take a closer look at how we can make navigation even more user-friendly.

• 5 / 5 1

  

  Edit Flag

  Website was easy to navigate...price is fair

  Review of 4/2/24, following an experience of 3/30/24 by BRUCE D.

• 5 / 5 1

  

  Edit Flag

  Good product!

  Review of 4/2/24, following an experience of 3/14/24 by KENNETH H.

• 5 / 5 1

  

  Edit Flag

  It was quick and easy understood everything

  Review of 4/2/24, following an experience of 3/10/24 by GEORGE H.

• 5 / 5 1

  

  Edit Flag

  I have known the Jobst name for more years than I care to remember. They have always, in my mind, been the place to go for compression wear. I am pleased that I can find what I want and that my orders arrive promptly

  Review of 4/2/24, following an experience of 3/15/24 by SUSAN S.

  Answer by jobststockings.com

  

  Flag

  It's great to hear that you've had such a long and positive relationship with Jobst. We're thrilled that we've been your go-to for compression wear all these years. We're also glad to know that you've found what you need and that your orders have been arriving promptly. That's exactly the kind of shopping experience we strive to provide! Your feedback is incredibly valuable to us. It helps us understand what we're doing right and where we can improve. Thanks for taking the time to share your thoughts.

• 5 / 5 1

  

  Edit Flag

  Fasr shipping easy to place an order had the product I needed

  Review of 4/2/24, following an experience of 3/23/24 by JOSEPH E B.

• 5 / 5 1

  

  Edit Flag

  I am very petite and I can count on Jobst stockings to fit.

  Review of 4/2/24, following an experience of 3/23/24 by JERRI H.

• 5 / 5 1

  

  Edit Flag

  Wonderful products

  Review of 4/2/24, following an experience of 3/23/24 by MARIA K.

• 5 / 5 1

  

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  very nice stockings

  Review of 4/2/24, following an experience of 3/8/24 by GLENDA S.

• 5 / 5 1

  

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  Good quality. Like that there is open toes. I have purchased 4 pairs. They wash up nice.

  Review of 4/2/24, following an experience of 3/9/24 by DUANE L.

• 2 / 5 1

  

  Edit Flag

  They ripped the first time I put them on

  Review of 4/2/24, following an experience of 11/2/23 by TOM S.

  Answer by jobststockings.com

  

  Flag

  We're really sorry to hear about the disappointing experience you've had with your purchase. It's really important to us that our products are durable and hold up well, so it's disappointing to hear that they ripped so quickly. We take this kind of feedback seriously and we'll definitely look into this issue. We're always working to improve our products and your experience helps us do that. Thanks for sharing your experience!

• 5 / 5 1

  

  Edit Flag

  Very good quality product, as expected. A pair with a small stitching flaw or snag was expeditiously replaced at no cost, so excellent customer service as well.

  Review of 3/30/24, following an experience of 3/14/24 by EMMA R.

  Answer by jobststockings.com

  

  Flag

  It's fantastic to hear that you're happy with the quality of our product. We always aim to meet our customers' expectations. As for the pair with the small stitching flaw, we're glad we were able to sort that out for you quickly. We understand how important it is to get things right, and we're always here to make sure you're satisfied with your purchase. Your feedback is super valuable to us. This will help us improve and continue to deliver excellent customer service. Thanks for taking the time to share your experience.

• 4 / 5 1

  

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  I am glad they have talls. I like how the toe opens.

  Review of 3/30/24, following an experience of 3/13/24 by KERRY E.

• 5 / 5 1

  

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  Site was easy to understand and navigate. Plus, I discovered I made error on order and with help it was corrected

  Review of 3/30/24, following an experience of 3/9/24 by MATTHEW Y.

• 5 / 5 1

  

  Edit Flag

  I found them easier to get on than I ever thought. They are comfortable.

  Review of 3/30/24, following an experience of 3/7/24 by CAROLE L R.

• 5 / 5 1

  

  Edit Flag

  Jobs stockings make my legs feel great!

  Review of 3/29/24, following an experience of 3/13/24 by MARY T.

• 5 / 5 1

  

  Edit Flag

  The stockings are nice. Soft, they feel good.

  Review of 3/29/24, following an experience of 3/7/24 by HOBART M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  I bought from jobst at least 5 pairs over the last 6 years or so, they’re very comfortable but they do slip down a little bit and I always need to pull them up otherwise they gather at my ankles and can be too tight

  Review of 3/29/24, following an experience of 3/8/24 by IRENE D.

• 5 / 5 1

  

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  Has a great variety of stocking's. Great fit. Ordering and shipping is fast.

  Review of 3/29/24, following an experience of 3/27/24 by BOBBY C.

• 4 / 5 1

  

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  Stockings fit well.

  Review of 3/29/24, following an experience of 3/12/24 by MALLY H.

• 5 / 5 1

  

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  Love these - they invigorate my legs

  Review of 3/28/24, following an experience of 3/6/24 by JEANNIE B.

• 5 / 5 1

  

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  I appreciate a site that is very easy to use and this site is exactly that. The prices are normal and it is a product I need.

  Review of 3/28/24, following an experience of 3/24/24 by GAIL H.

• 5 / 5 1

  

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  The main reason I order directly from the Jobst website is I can see the specific materials composition and the percentage of each in order to be sure I am purchasing exactly what I have in the past. I have always been happy with Jobst's quality and the consistency of being able to purchase the same model and material composition repeatedly for more than fifteen years. To quote a favorite movie, I'll be back".

  Review of 3/28/24, following an experience of 3/11/24 by JEFFREY C.

  Answer by jobststockings.com

  

  Flag

  That's fantastic! It's really cool that you've found such consistency with Jobst over the years. Being able to rely on a product like that, especially for over fifteen years, is truly something special. We're glad that our transparency about materials and composition has made a big difference for you. Thanks for sharing your experience!

• 5 / 5 1

  

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  I am required to wear them every day. After a period of struggle learning to put them on, I now feel nakes wiithout them. Wonderful suppport for my lymphedema

  Review of 3/28/24, following an experience of 3/25/24 by KATHLEEN R.

• 4 / 5 1

  

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  It’s very difficult to judge size and fit when buying on line so you definitely have to try the products on. After reading your return policy, you may as just keep what you bought, throw it in a drawer rather than go through the hassle of trying to return something.

  Review of 3/27/24, following an experience of 3/20/24 by LYNN P.

• 5 / 5 1

  

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  Very good!

  Review of 3/27/24, following an experience of 3/25/24 by EDUARD K.

• 5 / 5 1

  

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  Diane was very helpful when I returned the incorrect compression hose, I ordered and made a new order. She was efficient and very through.

  Review of 3/27/24, following an experience of 3/25/24 by MARILYNN M.

• 4 / 5 1

  

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  The four stars are because my first call I left a message and there was no call back. The second time I called, a very nice person answered and was very helpful in my purchase of stockings. It is too early to rate them yet. I’ll have to wait and see how long they will hold up.

  Review of 3/27/24, following an experience of 3/11/24 by FRED S.

• 5 / 5 1

  

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  I was using JOBST knee high support stockings years ago, and was happy with them. Recently I needed to start using them again. I dealt directly with the company, calling them and reading what my doctor had ordered. There was some question about my leg measurements and the person helping me said I needed a petit size. I told her I don't remember using petite before, but trusted her input. When they arrived they were too small. I called and explained what had happened. I was able to print a return label and send them back. What really impressed me was that 2 days later the correct stockings arrived, long before they would have received the returning too small ones. They obviously understood it was important for me to have them. THX JOBST, I really appreciated working with You.

  Review of 3/27/24, following an experience of 3/6/24 by M. E. B.

  Answer by jobststockings.com

  

  Flag

  It's great to hear about your experience with us. We're glad we are able to step up to make sure you get the right size stockings as quickly as possible. It's a bummer that the petite size didn't work out initially, but it's awesome that were able to correct the issue so promptly. We value your health and comfort. Thanks for sharing your story! It's feedback like yours that helps companies like ours continue to improve.

• 5 / 5 1

  

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  Very good, great service. I would recommend.

  Review of 3/26/24, following an experience of 3/18/24 by HENRY M.

• 4 / 5 1

  

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  All went well so far.

  Review of 3/26/24, following an experience of 3/25/24 by JOSEPH G.

• 3 / 5 1

  

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  Material in sports compression stockings is rough and not soft to touch. Appreciate size chart for more accurate fitting.

  Review of 3/26/24, following an experience of 3/20/24 by LISETTE S. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

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  Thank you for sharing your thoughts on the material of the sports compression stockings. We're always aiming for our products to be as comfortable as possible, so your feedback is really important to us. We hear you on the size chart too - accurate sizing is key to getting the most out of our products. We'll definitely take your suggestions and work on providing a more detailed size chart for better fitting. We appreciate you for bringing this to our attention as this will help us improve our product offerings.

• 5 / 5 1

  

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  Easy to use website and checkout also easy

  Review of 3/26/24, following an experience of 3/24/24 by KATHLEEN H.

• 5 / 5 1

  

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  I don't know who else makes compression stockings of such fine quality. I'm just very glad that Jobst does, and they maintain such a good website with such quick and efficient service!

  Review of 3/26/24, following an experience of 3/9/24 by JEFFREY S.

  Answer by jobststockings.com

  

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  That's fantastic to hear! We're thrilled that you're finding the quality of Jobst compression stockings to be top-notch and that you're satisfied with the efficiency of their service. Your satisfaction is our top priority. Thanks for sharing your experience with us!

• 5 / 5 1

  

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  I have been using Jobst support hose for years. Very comfortable and a lifesaver for varicose veins.

  Review of 3/26/24, following an experience of 3/8/24 by PHYLLIS W.

  Answer by jobststockings.com

  

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  That's fantastic to hear! We're glad that Jobst support hose has been a comfortable and effective solution for your varicose veins. Your satisfaction is our top priority. Thanks for sharing your experience with us!

• 1 / 5 1

  

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  I need to return this item but cannot find out how. I was unable to even put them on I sent an e-mail to you but got no response

  Review of 3/26/24, following an experience of 3/15/24 by FRANCES C.

  Answer by jobststockings.com

  

  Flag

  We're really sorry to hear that you're having trouble with the return process. We understand how important it is to have a smooth and easy return process, especially when the product isn't working out. We're here to help! We'll make sure a member of our customer service team gets in touch with you as soon as possible to guide you through the return process. We're committed to making this right for you. Thanks for sharing your experience!

• 5 / 5 1

  

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  Love these pressure stockings and the option to purchase in different colors. They are very comfortable and exceeded my expectations. I highly recommend these if you are required to wear them post surgically or for varicose veins.

  Review of 3/26/24, following an experience of 2/18/24 by BARBARA S.

  Answer by jobststockings.com

  

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  It's fantastic to hear that you're loving the pressure stockings and finding them comfortable. It's great that they've exceeded your expectations - that's what we always aim for! Your recommendation means a lot to us. We're thrilled that our stockings are making a difference for you, especially post-surgery or for managing varicose veins. We'll continue to do our best to provide you with high-quality products. Thanks for sharing your positive experience!

• 5 / 5 1

  

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  good

  Review of 3/26/24, following an experience of 2/29/24 by LINDA L.

• 5 / 5 1

  

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  Compression socks fit well and the socks seem to be helping with my edema

  Review of 3/26/24, following an experience of 3/9/24 by MARGARET J.

• 5 / 5 1

  

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  They make an excellent product. I've been using their stockigs for quite some time. Ordering is simple, delivery time is acceptable.

  Review of 3/26/24, following an experience of 3/2/24 by BARBARA Y.

• 5 / 5 1

  

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  I love the Active Socks I have worn them for over 6 years

  Review of 3/26/24, following an experience of 3/4/24 by DONNA R.

• 2 / 5 1

  

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  I don’t know what rating to give. I measured and ordered size small. The stockings are perfect and comfortable except for one thing: the top band is very tight and uncomfortable. I am unable to wear them.

  Review of 3/26/24, following an experience of 3/6/24 by DEBORAH G.

  Answer by jobststockings.com

  

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  We're glad you're happy with the stockings overall, but the tight top band is causing some discomfort. That's definitely not what we want. We understand how important comfort is, especially when it comes to wearables like stockings. Your feedback is super valuable and we'll certainly look into this issue with the top band. In the meantime, a member of our customer service team will reach out to you to see how we can make things better. We're committed to ensuring that you have a comfortable and satisfying experience with our products. Thanks for sharing your experience!

• 5 / 5 1

  

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  It was easy to find what I wanted. And communication about my order was good.

  Review of 3/26/24, following an experience of 3/15/24 by SUSAN S.

• 5 / 5 1

  

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  Ease of use.

  Review of 3/26/24, following an experience of 3/17/24 by RUTH C.

• 1 / 5 1

  

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  Everything is 5star EXCEPT the fit....the leg part is about 8"too short!!!!! Every manufacture I've tried has the same problem....which is a HUGE problem. I've discussed this with about 10 different friends and they all complain of the same problem...the crotch hangs down to about the middle of the thigh....can't anyone come up with a compression stocking with the leg part long enough?????

  Review of 3/26/24, following an experience of 3/7/24 by MARILYN W.

  Answer by jobststockings.com

  

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  We're really sorry to hear that the fit of the leg part is causing some issues. We understand how important the right fit is, especially when it comes to compression stockings. It's interesting that you and your friends have all noticed the same issue - that's really valuable feedback for us. We're committed to improving our products based on customer feedback, so we'll definitely look into this issue with the leg length. We appreciate you for bringing this to our attention as this will help us improve our product offerings.

• 5 / 5 1

  

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  Their compression hose are very well made and I have been wearing them for several years.

  Review of 3/26/24, following an experience of 3/15/24 by KATHRYN T.

• 5 / 5 1

  

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  I'm new to compression socks and I feel JOBST socks are durable and comfortable to wear. I'd recommend them to anyone looking for high-quality compression footwear.

  Review of 3/26/24, following an experience of 3/11/24 by HERBERT K.

  Answer by jobststockings.com

  

  Flag

  That's awesome to hear! We're thrilled that you're finding the JOBST socks durable and comfortable. Your recommendation means a lot to us. Thanks for sharing your experience with us!

• 5 / 5 1

  

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  I love these stockings!!!

  Review of 3/26/24, following an experience of 3/7/24 by LINDA B.

• 3 / 5 1

  

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  I bough 2 pairs of stockings, a Relief thigh high 15-20mmHg and an ultra sheer stockings 15-20mmHg. I had no issues with the thigh highs which were comfortable but when I went to put on the ultra sheer stockings for the first time they ripped. I don’t have long nails and for the price point I would not have expected them to rip on the first attempt especially as I was not struggling to get them on, they were going on just fine.

  Review of 3/26/24, following an experience of 3/12/24 by SHONA W.

  Answer by jobststockings.com

  

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  It's great to hear that the Relief thigh highs are working out well for you, but it's disappointing about the ultra sheer stockings. We totally understand your expectations, especially considering the price point. We're committed to providing high-quality products, and your feedback is incredibly valuable in helping us improve. We'll definitely look into this issue with the ultra sheer stockings. A member of our customer service team will reach out to you directly to address this concern and ensure you're taken care of. Thanks for bringing this to our attention. We appreciate your patience and understanding as we work to make things right.

• 5 / 5 1

  

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  These are great and do the job they were made for. Love them!

  Review of 3/26/24, following an experience of 3/17/24 by BARBARA A.

• 3 / 5 1

  

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  I returned 2pair because they did not have the Sensitive band. I am allergic to silicone

  Review of 3/21/24, following an experience of 2/28/24 by BARBARA A.

  Answer by jobststockings.com

  

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  We're really sorry to hear that you had an allergic reaction with silicone. That's definitely not the experience we want you to have. We appreciate you letting us know about this issue with the silicone. Your health and comfort are our top priorities. We're always looking for ways to improve our products and your feedback is incredibly valuable in this process. We'll definitely take your experience into account and explore options for a sensitive band. Thanks again for bringing this to our attention. We're committed to ensuring you have a positive experience with our products.

• 3 / 5 1

  

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  Their response to Customer's Inquiry is Totally Unacceptable! I received a shipment of 4 Pairs, but 1 Pair was Size Small instead of my Size Large, may have been my fault. Immediatley contacted Customer Service Requesting a Return & Purchase of a Large Replacement. CRICKETS! It's been close to a weeks & ZERO Response! I like the Stockings for the support, but NOT a happy camper with their Customer Service!

  Review of 3/21/24, following an experience of 3/4/24 by JOHN K.

  Answer by jobststockings.com

  

  Flag

  We can totally understand why you'd be upset. It's important to get the right size, especially when it comes to something like stockings that need to fit just right. We're really sorry to hear that you haven't heard back from our customer service team yet. This is not the kind of service we aim to provide. We value your feedback and we're committed to improving our response times. A member of our team will be reaching out to you as soon as possible to sort out the mix-up with the sizes. We want to make sure you get the right size and are happy with your purchase. Thank you for your patience and for bringing this to our attention. Your feedback helps us improve and we're dedicated to making things right for you.

• 4 / 5 1

  

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  Website was fine. Availability of products was not.

  Review of 3/21/24, following an experience of 3/6/24 by DORENE W.

• 5 / 5 1

  

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  Jobs compression stockings are the finest in the world. The website is pretty decent too.

  Review of 3/21/24, following an experience of 3/14/24 by DORIS W.

  Answer by jobststockings.com

  

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  That's fantastic to hear! It sounds like you've had a great experience with Jobst compression stockings and found our website useful too. We're thrilled that you think they're the finest in the world - that's quite a compliment! We're always working to make our products and website even better, so your positive feedback is really appreciated. Thanks again for your kind words. We're here to ensure your satisfaction and comfort.

• 4 / 5 1

  

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  Didn’t let me sign in today… I like being able to look at my previous orders and I couldn’t do that today.

  Review of 3/20/24, following an experience of 3/4/24 by BECKY K.

• 5 / 5 1

  

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  I 've used this brand and style for quite some time and have been quite satisfied with the fit and the looks.

  Review of 3/20/24, following an experience of 3/2/24 by BARBARA Y.

• 5 / 5 1

  

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  Excellent product, quality and service for mail-order

  Review of 3/20/24, following an experience of 3/3/24 by MATIUR R.

• 1 / 5 1

  

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  I ordered them on March 1 and they were not delivered until March 11. That is beyond 3-5 business days. I will never order again from Jobst.

  Review of 3/19/24, following an experience of 3/1/24 by MARY ANN K.

  Answer by jobststockings.com

  

  Flag

  We totally get where you're coming from. Waiting for a package can feel like forever, especially when it's something you need or are excited about. It's disappointing to hear that your order took longer than expected to arrive. We're always working on improving our delivery times and your feedback is super helpful for that. We'll make sure to pass this along to our team so we can look into what happened and prevent similar situations in the future. Thanks for taking the time to share your experience. It really helps us to do better.

• 5 / 5 1

  

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  Customer service was excellent. Delivery was efficient

  Review of 3/19/24, following an experience of 2/27/24 by MARGARET L.

• 5 / 5 1

  

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  Have been wearing Jobst Stockings for over 50 years - have tried a couple of other brands - but they never work like Jobst!

  Review of 3/19/24, following an experience of 3/12/24 by JACKELINE S. *

  *Pseudonymized data at the request of the author

  Answer by jobststockings.com

  

  Flag

  It's great to hear that our products have been working so well for you. It's always interesting to hear about people's experiences with different brands, and it sounds like Jobst has really stood out for you. We appreciate your loyalty and feedback. It helps us understand what our customers value the most. Thanks for sharing your experience!

• 5 / 5 1

  

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  All aspects of my order were excellent

  Review of 3/19/24, following an experience of 3/16/24 by ROBERT W.

• 5 / 5 1

  

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  Order arrived on time, neatly packaged with the correct items.

  Review of 3/19/24, following an experience of 3/12/24 by WILLIAM W.

• 5 / 5 1

  

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  the socks are great, my vascular surgeon suggested I buy these socks and they work!

  Review of 3/16/24, following an experience of 2/29/24 by SUSAN Y.

• 5 / 5 1

  

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  Excellent product and service.

  Review of 3/16/24, following an experience of 2/24/24 by RICARDO H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I have tried other compression stockings that are cheaper but they just aren't the same quality and do not last. Jobst are the BEST!!!

  Review of 3/16/24, following an experience of 3/3/24 by SUSAN W.

  Answer by jobststockings.com

  

  Flag

  It's fantastic to hear that you've found Jobst compression stockings to be the best. Quality and durability are indeed important factors when it comes to products like these. Your feedback is super valuable and helps us understand what our customers appreciate the most. Thanks for taking the time to share your experience!

• 2 / 5 1

  

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  I have bought stocking from you at least 3times per year for 6 yrs. I can't believe I still pay 79 each. Not anymore. I am through paying that much again. Good bye !!!!!

  Review of 3/16/24, following an experience of 2/23/24 by DONALD M.

  Answer by jobststockings.com

  

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  We understand that the price point of the stockings has been a concern for you. Your feedback is super important to us and we're always looking for ways to make our products more affordable for our customers. We're sorry to hear that you're considering not shopping with us anymore. We'd hate to see you go and we're committed to improving your shopping experience. We'll definitely pass on your feedback to our team and see what we can do about the pricing in the future. Thank you for taking the time to share your thoughts with us.

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