Customer reviews for Jobststockings.com

4.4 / 5

Calculated from 1453 reviews obtained over the last 12 months

2744 reviews since 28/05/2023

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Information jobststockings.com

  • Company

    Jobst Stockings

  • Description

    We do business with a few simple principles in mind. Do right by the customer. We consider it a privilege to serve you and will do what we can to make sure you are satisfied with your purchases. Provide quick and courteous service. We are available to help you choose the correct product if you need assistance. Offer only the best products available. Don't settle for lesser quality garments.

  • Address

    1840 Enterprise Dr. 48309 Rochester Hills, MI

  • Website

    https://www.jobststockings.com/

  • Category

    Health and beauty

Contact Jobst Stockings

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Customer reviews

  • 5 / 5
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    does the job well

    Review of , following an experience of by ANTOIN G.

  • 5 / 5
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    They work well for me

    Review of , following an experience of by LEONARD F.

  • 5 / 5
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    We purchased a compression arm sleeve and it is perfect. Great fit, very comfortable and eases pain.

    Review of , following an experience of by DALE K.

  • 5 / 5
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    Love my socks!! Just what I wanted. My first order was years ago and I wasn’t sure if they were still available. It’s them! Great service and fast delivery. Thank you so much.

    Review of , following an experience of by REBECCA A H.

  • 4 / 5
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    The tan socks are fine but the black ones are short. every pair i have ever gotten have been short. I dont know if it is in the foot or the leg part, but they are a hair shorter.

    Review of , following an experience of by DAVID B.

  • 5 / 5
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    GREAT socks! Wear then daily. Best I've ever worn.

    Review of , following an experience of by KEITH D.

  • 5 / 5
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    I have been wearing Jobst stockings for about 7 years, and I always save an end panel from the box in my dresser drawer. When I need more stockings I pull up the website, search on the catalog number, and order. It only takes a few minutes, and shipping has always been fast.

    Review of , following an experience of by DOUG H.

  • 5 / 5
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    Very easy to use.

    Review of , following an experience of by SUSAN W.

  • 5 / 5
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    I'm very happy with my order. Shipping took longer than I was expecting though.

    Review of , following an experience of by JOYCE E.

  • 4 / 5
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    I couldn’t get the stockings on…they were too tight, despite me efforts to stretch them. I was reluctant to return them because of trying to stretch them. Also I thought I had ordered no toe stockings.

    Review of , following an experience of by LEONA F.

  • 4 / 5
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    I like Jobst stockings-only ones I buy. In the past year though they are not consistent in the fit. The stockings fit, but some better than others.

    Review of , following an experience of by CONNIE L H.

  • 2 / 5
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    These stockings always roll down from the top and form a tunicate below the knee. Also the foot end rolls up and makes a ridge in my shoe that hurts my feet.

    Review of , following an experience of by FRED V.

    Answer by jobststockings.com
    Flag

    Thanks for sharing your experience with us. It sounds like those stockings are causing quite a bit of discomfort, which is definitely not what we want for you. Rolling down and creating a ridge can be really annoying and painful. We’d love to help you find a solution that works better for you. It might be worth trying a different style or size to see if that improves the fit and comfort. Your feedback is super valuable and we’re here to make sure you get the comfort and support you need.

  • 4 / 5
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    My mother would get fitted for Jobst hoisery because of her major vericous veins. They were a great relief for her. Consequently I have worn Jobst support for many many years when working. I am now retired and continue to where support knee highs. Such relief for my legs!!!!

    Review of , following an experience of by TERESA M.

  • 5 / 5
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    Have helped the swelling in my ankles.

    Review of , following an experience of by DAVID R.

  • 5 / 5
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    great product and shipping timely

    Review of , following an experience of by MONTE P.

  • 5 / 5
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    Everything went well, good service

    Review of , following an experience of by SYLVIA B.

  • 5 / 5
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    Excellent support, wear and they stay up!

    Review of , following an experience of by RONDA M.

  • 5 / 5
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    Love my new compression stockings!!

    Review of , following an experience of by BETTY V.

  • 5 / 5
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    Great sale price.

    Review of , following an experience of by KARINA T. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    the stockings are so abrasive I cannot wear them. they make my toes raw from their abrasiveness. I have other compression stocking that are not abrasive as these are.

    Review of , following an experience of by WILLARD L. V.

    Answer by jobststockings.com
    Flag

    Thanks for letting us know about this. It sounds really uncomfortable to have stockings that are abrasive and causing issues with your toes. That’s definitely not the experience we want you to have. We'd love to help you find a pair that’s much gentler on your skin. Different styles can vary quite a bit in texture and feel, so we can help you find an alternative that matches your needs better. Feel free to reach out to our customer service team and they’ll assist you with an exchange or provide recommendations for a more comfortable option. Your comfort is super important to us, and we’re here to help you find the perfect fit. Thanks for your feedback!

  • 3 / 5
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    I ordered four pair of socks. Three shipped perfectly. One pair nothing. After a week, I called customer service and was informed it is out of stock and won’t be back in stock until September 25th! I then asked how long has it been out of stock and she said “oh for several weeks” No notice if out of stock or anything!

    Review of , following an experience of by PAUL B.

    Answer by jobststockings.com
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    We're really sorry to hear about the trouble with your order. It’s frustrating when things don’t go as planned, especially when you’re excited about new socks! Thanks for letting us know. We should have informed you about the out-of-stock situation right away. Your experience helps us see where we need to improve. Thanks for sharing your feedback and for sticking with us!

  • 5 / 5
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    good experience.

    Review of , following an experience of by ROBERT M.

  • 1 / 5
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    One of the pairs was defective, I have emailed, called and submitted their online form and no response from them a week later!!!!!! Would not recommend. I would give a zero but that was not an option

    Review of , following an experience of by MARYELLYN L.

    Answer by jobststockings.com
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    We're really sorry to hear about your experience with the defective pair and the lack of response. This is definitely not the level of service we strive to provide. Let's get this sorted out for you right away. We’ll make sure someone from our customer service team reaches out to you today to resolve this issue. Your satisfaction is important to us and we want to make things right. Thank you for bringing this to our attention. We'll work hard to turn this around for you.

  • 5 / 5
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    Ordered doff n don set yesterday morning, was delivered today at noon with free shipping. Who does that? Produce as advertised, new in factory sealed packages. I would give more than 5 stars if I could.

    Review of , following an experience of by MARK J.

  • 3 / 5
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    New stockings are smaller then previous stockings not sure why, but not satisfied with fit

    Review of , following an experience of by RON S.

    Answer by jobststockings.com
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    Thanks for reaching out. It's frustrating when the fit isn't quite right, especially when you're expecting them to be the same as before. Stockings can sometimes vary in size due to changes in manufacturing or different batches. We want to make sure you’re satisfied and comfortable, so let’s get this sorted out for you. Our customer service team will reach out to you to help with an exchange or recommend a different size or style that might fit better. Thanks for your feedback, and we’re here to help you get the comfort you need!

  • 4 / 5
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    The website is fine but Jobst has done something to the top band of their Relief compression stockings. THEY DO NOT STAY UP! Have worn the same stocking for over 20 years. Now the top elastic band rolls creating a tourniquet. It’s lousy. Not sure what to do about other than switch brands to try something else….

    Review of , following an experience of by JANICE W.

  • 5 / 5
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    If the measurements read med. but close to large, order the large. This is a wonderful stocking 20/30 but impossible to get on with out the help of a plastic sock helper with the two ropes.but once on they are wonderful.Excellent material and wash well.

    Review of , following an experience of by KENNETH B.

  • 2 / 5
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    The stockings are very abrasive and rub my toes raw. the fabric does not need to be as hard and abrasive as it is.

    Review of , following an experience of by WILLARD L. V.

    Answer by jobststockings.com
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    We're sorry to hear that stockings are causing you discomfort. It sounds like the fabric is too rough for your liking, which is definitely not what we want for you. We appreciate your feedback on the texture. If you’re open to it, our customer service team can help you find a different style or fabric that might be gentler on your skin. Your comfort is our priority and we want to ensure you have a positive experience with our products. Thanks for sharing your thoughts with us!

  • 4 / 5
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    Overall positive. The problems I had were the hand off between DHL and USPS.

    Review of , following an experience of by STEVE P.

  • 5 / 5
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    👍👍👍👍👍

    Review of , following an experience of by FRANK C.

  • 5 / 5
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    Since I owned Jobst compression socks previously, I had no difficulty in locating what I wanted and was able to order as needed

    Review of , following an experience of by BENJAMIN W.

  • 5 / 5
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    The only support stockings I have ever worn. Last forever with care. Good colors and great support.

    Review of , following an experience of by VICKI G.

  • 5 / 5
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    The website is very easy to use. The package arrived on time and in good condition. The return process was simple and easy.

    Review of , following an experience of by DEWAYNE S.

  • 5 / 5
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    Jobst's knowledge of their product. Speedy delivery. Quality product and fair price.

    Review of , following an experience of by RONALD C.

  • 1 / 5
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    Very disappointed with my last pair. They were ultrasheer thigh highs. I ordered the same size that I wear of the others, but the sheer left big red marks on my thighs. I can send you pictures!

    Review of , following an experience of by CATHEY C.

    Answer by jobststockings.com
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    We're really sorry to hear about the issues with the Ultrasheer thigh highs. This sounds uncomfortable and we definitely want to address this for you. Our customer service team will reach out to assist you with an exchange or find a solution that works better for you. Thank you for letting us know, and we’re here to make sure you get the comfort and quality you expect.

  • 5 / 5
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    Not complicated, not confusing, easy breezy!

    Review of , following an experience of by EDWIN G.

  • 3 / 5
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    Very difficult to put on even with assistance. Also wrong color sent. We ordered gray and got black?

    Review of , following an experience of by KATHRYN J.

    Answer by jobststockings.com
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    We're sorry to hear that you had trouble with putting on the stockings and that the wrong color was sent. That sounds frustrating! We definitely want to make this right. We can help you with a replacement with the correct color. Our customer service team will be in touch to sort this out for you. Thank you for bringing this to our attention. We're here to help make sure everything gets sorted out for you!

  • 5 / 5
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    The best compression sock I've had

    Review of , following an experience of by KATHLEEN H.

  • 5 / 5
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    The website is easy to navigate.

    Review of , following an experience of by NORMA B.

  • 5 / 5
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    Jobst Relief stockings are an excellent value. I tried other cheaper brands, but they don't have the nice wide band at the top (thin bands dig into your leg) and the quality that the Jobst Relief does. Jobst relief stockings are very comfortable and easy to put on. I definitely recommend them-- well worth the extra money.

    Review of , following an experience of by ALICE T.

  • 5 / 5
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    The Customer Service Representatives were very helpful in my search to find the right kind of stockings for my needs.

    Review of , following an experience of by BARBARA A.

  • 5 / 5
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    Very well made, takes time to learn on to get on and off.

    Review of , following an experience of by WALTER N.

  • 5 / 5
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    Very happy with the service from Jobst Stockings.

    Review of , following an experience of by BONNIE L.

  • 5 / 5
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    The order was processed immediately with notification made to me. The stockings have always been perfect-much needed- I am presuming when I receive this next set they will be the same. I have NEVER had problems.

    Review of , following an experience of by GLYN B.

  • 2 / 5
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    I ordered four pairs of socks. Three were shipped and delivered. The fourth pair? IDK where it is. I called customer service and was informed it’s out of stock and has been for several weeks! They won’t be back in stock until the end of September! I should’ve been notified when ordering they were out of stock!

    Review of , following an experience of by PAUL B.

    Answer by jobststockings.com
    Flag

    We can understand how frustrating this must be, especially when you were looking forward to having all four pairs. We're really sorry that you weren't notified about the out-of-stock item upfront. Our customer service team should be keeping you informed about such situations. We'll make sure your feedback is passed along to help improve our process. We appreciate you for sharing your experience as this will help us improve.

  • 5 / 5
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    Easy to use, was able to find what I wanted quickly and checkout was a breeze!!

    Review of , following an experience of by KURT K.

  • 5 / 5
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    The stockings are always good and support my legs well. The package came in a timely manner.

    Review of , following an experience of by DONNA W.

  • 5 / 5
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    They support my legs all day and they don’t get tired.

    Review of , following an experience of by CHARLOTTE G.

  • 5 / 5
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    all good

    Review of , following an experience of by SYLVIA B.

  • 5 / 5
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    I find the website easy to use and always order on line-preferably during sales. There are several places in town to purchase Jobst (I only buy Jobst) but you never know if the will have the style or size you want.

    Review of , following an experience of by CHRISTINE S.

  • 2 / 5
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    Prices are just too high. On my next order I will have to consider another brand.

    Review of , following an experience of by MASON S. *

    *Pseudonymized data at the request of the author

    Answer by jobststockings.com
    Flag

    Thanks for sharing your thoughts with us. We totally get that price is a big factor when choosing products. We strive to offer the best quality and value, but we understand that everyone's budget is different. Your feedback is super valuable and helps us improve, so thanks again for bringing this to our attention.

  • 5 / 5
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    Outstanding compression

    Review of , following an experience of by RONDA M.

  • 5 / 5
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    The ultra sheer are comfortable even in hot weather and the nude color makes it almost invisible. They are really making my legs feel great!

    Review of , following an experience of by MARLA M.

  • 5 / 5
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    Truly quality compression stockings. I caught a sale and am so glad I did. I certainly recommend Jobst stockings.

    Review of , following an experience of by LINDA H.

  • 3 / 5
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    I have 1 pair purchased July 02, 2024 .they are with holes from daily wear 3 weeks Don't they last more than 3 weeks $76

    Review of , following an experience of by STEVEN B.

    Answer by jobststockings.com
    Flag

    Thanks for letting us know about this. It's definitely frustrating to have a pair wear out so quickly, especially when you expect them to last longer. We want to make sure you're getting the quality you deserve. A member of our customer service team will reach out to you. We appreciate your feedback and are here to ensure you're satisfied with your purchase.

  • 5 / 5
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    Ultra shear knee highs are great!

    Review of , following an experience of by PATRICIA D.

  • 5 / 5
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    The over the knee, open toe support stockings are well made, sturdy, easy to wash, and comfortable.

    Review of , following an experience of by MARTHA F.

  • 5 / 5
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    Very helpful courteous customer service rep.

    Review of , following an experience of by PAM S.

  • 5 / 5
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    The compression socks I selected are working great for me.

    Review of , following an experience of by RAE I.

  • 5 / 5
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    Navigating the Jobst site was a little tricky for me. I typed in the search bar woman’s 30 40 knee highs. Different stockings came up. But, I finally found what I wanted. The ship and delivery was really quick with email updates along the way. I needed petite support stockings. I am 5 foot 4. These are the only stockings I have found to fit me perfectly. They come right below the bend of my knee. They do not roll. There is no digging into the skin causing pain. These petite stockings are perfect. I have been forced by insurance to buy Binsons and Wright and Phillipis SS stockings. Upon the first wearing they come up half way over my knee cap. I am retired but am paying out of pocket for these stockings as they are worth it for my comfort.

    Review of , following an experience of by MARILYN H.

  • 5 / 5
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    Very good quality, and doing a great job !!

    Review of , following an experience of by CINDY B.

  • 5 / 5
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    The best socks ever

    Review of , following an experience of by ROBERT L.

  • 5 / 5
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    Web site was intuitive and I got what I needed. I have always gone with Jobst and I get a long life out of them as long as I use Dr Bronner"s Castile soap!

    Review of , following an experience of by JOHN R.

  • 5 / 5
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    I didn't navigate the site. I called and the customer service was excellent. The delivery was also excellent. Every thing went well. I will, of course, be needing to order more and will do so. I will definitely order from Jobst just like I just did.

    Review of , following an experience of by SHIELA C.

  • 5 / 5
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    Have worn JOBST thigh high, 10/30 compression for 15 years and the knee highs for 7 years before that

    Review of , following an experience of by HELEN C.

  • 5 / 5
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    The representatives here are pleasant, efficient and professional. A class operation, and great products!

    Review of , following an experience of by THOMAS B.

  • 5 / 5
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    The website was very clear (I am 87 yrs old and don't understand all the instructions on the internet) and receiveed exactly what I wanted

    Review of , following an experience of by BRAIN K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The selection is much better now, then in the past, more sizes. The delivery was fast boi both coming and going back. Once you get the size you ordered for me they last about a year.

    Review of , following an experience of by GLORIA J B.

  • 5 / 5
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    The stockings are not here yet but I have ordered before and everything is good. You are the only company that has petite sizes. All the other companies out there go by shoe and calf size only, and the quality is awful. I will be a Jobst customer forever!

    Review of , following an experience of by CATHERINE L.

  • 5 / 5
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    The socks reduce the swelling.

    Review of , following an experience of by IRENE J.

  • 5 / 5
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    Easy to navigate the website. Only negative I have is the shape of the foot of the stocking. It is not form fitting around the toes, although it is much better than some. I wanted to be able to wear them with sandals and I could but felt uncomfortable about the overhang on the toes. For regular shoes they are great. I was able to wear these all day at work with them bothering me.

    Review of , following an experience of by COFFEY S.

  • 3 / 5
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    Better than most.

    Review of , following an experience of by C WESLEY G.

    Answer by jobststockings.com
    Flag

    Thanks for taking the time to share your thoughts. We're glad to hear that you found our product to be better than most! We appreciate you for sharing your experience with us.

  • 5 / 5
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    Easy to use for a novice

    Review of , following an experience of by KATHERINE P.

  • 5 / 5
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    Very good company I was satisfied with them.

    Review of , following an experience of by GRACE H.

  • 3 / 5
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    The stockings are OK. Decent quality, (not exceptional), but priced way too high.

    Review of , following an experience of by CRAIG C.

    Answer by jobststockings.com
    Flag

    Thanks for sharing your thoughts! It's great to hear that you find the quality of our stockings decent. We always strive for exceptional quality and value, so your feedback is really important to us. We're always looking to improve, and pricing is definitely something we keep an eye on. Your insights help us make our products better for everyone. Thanks again for your feedback, and we're committed to making sure you get the best value for your money.

  • 5 / 5
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    Great sale price

    Review of , following an experience of by ALYCE T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to order.

    Review of , following an experience of by SUSAN W.

  • 5 / 5
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    They're very helpful in reducing the swelling in my legs. Also, they are relatively easy to put on.

    Review of , following an experience of by REED H.

  • 5 / 5
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    Socks have helped my swollen angles.

    Review of , following an experience of by DAVID R.

  • 5 / 5
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    Good compression socks!

    Review of , following an experience of by KATHLEEN H.

  • 5 / 5
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    easy to use, lots of choices, quick delivery

    Review of , following an experience of by KATHRINE M.

  • 2 / 5
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    I don't know what has happened, but suddenly the sheerest light-compression knee highs that I have always ordered are 3 times the price and not as comfortable as they were,

    Review of , following an experience of by DONNA G.

    Answer by jobststockings.com
    Flag

    Thanks for letting us know about your experience. We totally get how frustrating it can be when a product you’ve loved and relied on changes unexpectedly. We’re always aiming to provide the best comfort and value, so your feedback is super important to us. We're looking into pricing and quality changes to understand what might have happened. In the meantime, we'd love to pass on your details to our customer service team—they can reach out to help you find a solution that works for you. Thanks again for sharing your thoughts. We’re committed to making sure you’re comfortable and satisfied with the products.

  • 5 / 5
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    It is more effective than other aids I've tried

    Review of , following an experience of by RITA B.

  • 5 / 5
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    Everything went easily & reasonably & quite satisfactory.

    Review of , following an experience of by EDWIN G.

  • 5 / 5
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    I am pleased not only when I can talk to an actual real-live person but also a person who is patient & kind when talking with me & assisting me in placing my order. That is what I have found when placing an order with the people at Jobst.

    Review of , following an experience of by SANDY L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great company. Very knowledgeable.

    Review of , following an experience of by GARY G.

  • 5 / 5
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    It was easy to order my stockings, they arrived by the date promised, and the Jobst product is of very good quality. I would suggest the Jobst product to others.

    Review of , following an experience of by SISTER ELIZABETH M.

  • 3 / 5
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    They are ok I been wearing copper fit I think they are the same.

    Review of , following an experience of by CHARLES T.

    Answer by jobststockings.com
    Flag

    Thanks for sharing your thoughts! It's great to hear you've been trying out our compression socks. Comparing them to copper is interesting, and it's all about finding what works best for you. If you have any specific feedback or questions about our socks, feel free to let us know. We're always here to help!

  • 5 / 5
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    Very good socks, non slip, very comfortable and they worked perfectly after my surgery. I will highly recommend and buy more again

    Review of , following an experience of by OLEXII P.

  • 4 / 5
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    The product is great.as usual, I am happy to report. The only down side is the cost of shipping. I would like to see that absorbed by the company.

    Review of , following an experience of by NIKKI R.

  • 3 / 5
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    Today is the first day that I wore them. I love the sheer look, however there were red marks on my thighs from the elastic.

    Review of , following an experience of by CATHEY C.

    Answer by jobststockings.com
    Flag

    Thanks for giving our socks a try! We're glad to hear you love the sheer look. Those red marks can definitely be a bit annoying, though. Sometimes it just takes a bit of time for your skin to adjust to new elastic bands. If the red marks persist or become uncomfortable, it might be worth checking if the size is right for you. We're committed to making sure you're comfortable, so if you need any help, our customer service team is here for you.

    Answer by Cathey C
    Flag

    Ok, thank you

    Show exchanges Hide exchanges
  • 4 / 5
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    Excellent service!

    Review of , following an experience of by HELEN K.

  • 5 / 5
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    Great stockings! Fit and comfort are great. Website easy to navigate product received quickly.

    Review of , following an experience of by CAROL T.

  • 5 / 5
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    The order was received on time and an excellent condition.

    Review of , following an experience of by DEWAYNE S.

  • 5 / 5
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    I LOVE THEM

    Review of , following an experience of by RUTH S.

  • 5 / 5
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    I’ve worn Jobst hose for 18 years. They are expensive, but well worth the cost. They wash well and wear well.

    Review of , following an experience of by MARJORY N.

  • 5 / 5
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    Compression socks are great they reduce swelling.

    Review of , following an experience of by IRENE J.

  • 3 / 5
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    I received the stocking about 2 weeks ago, and me Home Nurse showed me how to put in on for the first time. The next time when I was alone and trying to put it on, it was a little more complicated keeping all the flaps from adhering to the other material. I am 87 years of age, and have a bone on bone situation in the right shoulder and she thought this stocking would be helpful as I try to heal the four big sores that another company's two home nurses created when they put a Honey mixture on my ankles, and then when it was time to change them, a couple days earlier, they refused to put water on the gauze to loosen it a bit, but began pulling the gauze as it was and it created big sores there the size of silver dollars, where not only the skin was pulled off, but lower tissue also. I endured 5 months of fiery pain from those sores then because they would not use the Collagenase Santyl ointment a doctor at Ft. Worth's Wound Center prescribed. My insurance company paid over $2100 dollars for that prescription, and after talking to them, I got rid of the first company, and started again with a new one who was willing to use that expensive medicine, and the healing is now in progress. One of the ladies in the new group suggested that my son order one of your stockings, because I have problems using my right arm and shoulder when getting compression socks on. I like the idea behind your garment, but at 87 having so many pieces to get into their proper place is a bit tricky, and takes me a while to get on. Otherwise the idea is good, and helpful to people who have limited use of certain limbs. Thank you for filling that order which Laura called to another state to have my son order for me. We appreciated also it getting here in a timely manner. Most Sincerely your Texas customer.

    Review of , following an experience of by KENDALL S.

    Answer by jobststockings.com
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    Thank you so much for sharing your experience with us and for your kind words about our stocking! It sounds like you've been through quite a lot with your previous treatments, and we're glad to hear that you're on the road to healing with the new care team. We're really happy to hear that you find our stocking helpful, especially given the challenges with your right arm and shoulder. It's designed to make things easier, but we totally understand how it might be a bit tricky to manage all the pieces, especially when you're doing it on your own. Your feedback is incredibly valuable to us. Wishing you a smooth and speedy recovery.

  • 4 / 5
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    I really like the Jobst stockings so far but I have only worn them a few times. They are hard to get on but, once on, they do reduce my swelling and are fairly comfortable. I am concerned the toe fabric looks less sturdy and hope the stockings won't develop holes at the toes.

    Review of , following an experience of by KATHRYN T.

  • 4 / 5
    Edit Flag

    The Jobst Customer Service is outstanding. I called them to return 2 of the 3 Ultra Shear pairs that I ordered, and the gentleman (Shaheen, I believe) was extremely helpful. On the down side, I was disappointed that I could not get on the two pair of Ultra Shear I was hoping to wear this summer for special occasions. The third pair of Ultra Shear (softfit), although they were tight, I was able to get them on. I have bought and worn their Active Wear (same size), and I do like those. My husband also wears that type of Jobst compression socks.

    Review of , following an experience of by SUSAN T.

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