Customer reviews for izipizi.com

4.6 / 5

Calculated from 4730 reviews obtained over the last 12 months

6054 reviews since 31/07/2024

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icon sparkle Review Summary

IZIPIZI is renowned for its excellent customer service, knowledgeable staff, and a great selection of stylish sunglasses. Many appreciate the quality and value of the products, with quick delivery and positive interactions noted frequently.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information izipizi.com

  • Company

    Izipizi

  • Description

    Pour tous les goûts, dans toutes couleurs, des lunettes qui donnent le sourire. Pour la lecture, les écrans, le sun, le sport et le fun. Lunettes pour toute la famille.

  • Address

    19 rue de Calais 75009 Paris

  • Website

    https://www.izipizi.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

IZIPIZI is renowned for its excellent customer service, knowledgeable staff, and a great selection of stylish sunglasses. Many appreciate the quality and value of the products, with quick delivery and positive interactions noted frequently.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 1 / 5
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    I have not received my order plus I can't seem to contact them!

    Review of , following an experience of by T P. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    I feel like my vision gets weaker when I walk towards the sun, as if it's blurred by glass.

    Review of , following an experience of by DARIA G.

  • 5 / 5
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    Muy buena

    Review of , following an experience of by CAROLINA S.

  • 5 / 5
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    Very good salesperson and product. I have so many pairs from the brand

    Review of , following an experience of by N O. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    Are you OK to send this research to a client who DOES NOT RECEIVE her order at all and doesn't know even where is it!

    Review of , following an experience of by E B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    I've been buying these lovely glasses for years and have them in almost all colors… however they don't last at all , they brake quickly but I keep buying them because of the esthetics . I love the style and am a bit disappointed with quality. Last few pairs lasted only about 60 days and I just replaced them. If they didn't break apart quickly it would be 5 stars review. Thank you .

    Review of , following an experience of by N P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    ....

    Review of , following an experience of by ROYA P.

  • 5 / 5
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    Surprisigly quick delivery, ordered on Sunday, received on Friday, recommended.

    Review of , following an experience of by MARIJANA O.

  • 5 / 5
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    It's my third pair of glasses that I bought for this brand ! Very happy

    Review of , following an experience of by R M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Tried other reading sunglasses but the lenses are the best, shame only a limited styles on offer.

    Review of , following an experience of by M W. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    First purchase. Love the frames. Fast delivery. Glasses did not suit. Nightmare to return. PO had no idea how to deal with it despite our following all the right instructions. In PO over 20 mins in order to send back to France which cost £8. Will not order online from you again and just hope I get my refund!

    Review of , following an experience of by S G. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    They look great! I wish they were more scratch resistant. They also break easily. I've had 2 to break.

    Review of , following an experience of by C D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good quality

    Review of , following an experience of by JOÃO T.

  • 5 / 5
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    Very satisfied.

    Review of , following an experience of by IVICA M.

  • 1 / 5
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    I still have not received my order. I have received no update on where ny order is. The order was for a Birthday gift and now the Birthday has passed by.

    Review of , following an experience of by E K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I love your glasses, I have 6 and look for more!

    Review of , following an experience of by A P. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    i placed my order two weeks ago and have still not had a dispatch notice, i've emailed the customer team but have had no response. Would appreciate some feedback on where my order is.

    Review of , following an experience of by GRACE V.

  • 5 / 5
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    Quality

    Review of , following an experience of by DEBBIE C.

  • 1 / 5
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    Ordered on line no real statement of them not being made in UK and now they have been stuck in customs for weeks, ordered for holiday and still haven't got them

    Review of , following an experience of by STEWART G.

  • 5 / 5
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    Brza dostava,naočale su savršene jako zadovoljna!

    Review of , following an experience of by D M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Really lovely customer service

    Review of , following an experience of by A H. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    Ordered some readers, they have been caight up in France with courier - missing paperwork - tried to get an update - no reply.

    Review of , following an experience of by EUAN M.

  • 3 / 5
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    ordered 11 days ago - no delivery, no communication

    Review of , following an experience of by P M. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    No delivery of order and no updates

    Review of , following an experience of by GRAHAM K.

    Answer by izipizi.com
    Flag

    Dear Graham, Thank you for your message. You can track your package here: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XW145741115JF&langue=en. So that you know, we opened a claim with the carrier and provided the pretended missing document. We apologize for the situation! We hope It'll get your package released. We will get back to you as soon as possible. Best regards,

  • 1 / 5
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    Placed my order 04.03.25. I've messaged over 5 times and still haven't received any delivery date.

    Review of , following an experience of by K E. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Conoscevo il prodotto per precedenti acquisti e dopo aver valutato alternative ho deciso di ripetere l'acquisto. Peccato ci siamo pochi rivenditori a Roma.

    Review of , following an experience of by S P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The sales assistant was super helpful. She took her time and advised us well. Thank you!

    Review of , following an experience of by M D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Avevo già comprato un paio di occhiali per mio figlio purtroppo li ha persi e quindi li ho ricomprato sia per lui che per me

    Review of , following an experience of by N C. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Nearly two weeks after placing my order I still have not received it. I contacted you a week ago and did not even get a response

    Review of , following an experience of by GLYN C.

    Answer by izipizi.com
    Flag

    Dear Glyn, Thank you for your message. You can track your package here: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XW145451440JF&langue=en. So that you know, we opened a claim with the carrier and provided the pretended missing document. We apologize for the situation! It managed to get your package released. The delivery should occur by the end of the week. Best regards,

  • 5 / 5
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    Amazing service!

    Review of , following an experience of by V P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I love izipizi glasses … however it's been two weeks since I ordered this pair and I still haven't received them.. they have tried to help so I have not reduced my rating of the product … but I've had parcels arrive from Australia quicker! My glasses are still stuck at customs in France

    Review of , following an experience of by K F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Love the glasses! Easy to order.

    Review of , following an experience of by G M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Glasses with great design and good price

    Review of , following an experience of by J T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    great staff in the Kings Road store

    Review of , following an experience of by P K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Just ordered on line, very easy and love the product

    Review of , following an experience of by S N. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Amazing product

    Review of , following an experience of by SOPHIA G.

  • 5 / 5
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    prompt and well packed

    Review of , following an experience of by STEPHEN L.

  • 5 / 5
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    Fast & Nice

    Review of , following an experience of by C C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I recently purchased a pair of IZIPIZI sunglasses, and I couldn't be happier with my choice! These sunglasses strike the perfect balance between style, practicality, and comfort, making them an essential accessory for everyday wear.

    Review of , following an experience of by E D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Positiva

    Review of , following an experience of by N S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great sunglasses and a really comfortable fit.

    Review of , following an experience of by C D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good choice of frames, friendly helpful staff

    Review of , following an experience of by R B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Súper encantada. Repetiré 100%.

    Review of , following an experience of by J Z. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    J'utilise vos lunettes depuis très longtemps et vous ai découvert en magasin ; trouvant plus de choix sur votre site , je les ai donc commandé via internet .

    Review of , following an experience of by L G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    -

    Review of , following an experience of by M G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great styles, quality and prompt delivery.

    Review of , following an experience of by NANDA V.

  • 5 / 5
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    Easy to navigate the website, very efficient service and free from postal charges. Great!

    Review of , following an experience of by SUE A.

  • 5 / 5
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    Very impressed

    Review of , following an experience of by T E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Habe das erste Mal eine IZIPIZI Lesebrille gekauft. In Paris war ich im Laden, habe die Brille nun aber erst viel später online aus der Schweiz bestellt. Hat alles wunderbar geklappt. Produkt ist einfach schön, sieht nicht billig aus.

    Review of , following an experience of by S L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Gostei imenso do modelo dos oculos e na celeridade da entrega!

    Review of , following an experience of by CATARINA C.

  • 5 / 5
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    πολύ καλή εξυπηρέτηση πολύ καλή ποιότητα

    Review of , following an experience of by SOFIA T.

  • 5 / 5
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    Excellent service and magnificent product. You have a very happy customer !

    Review of , following an experience of by Ó B. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    While I love the style and range of colors, I'm buying them one last time in the hope that these two pairs will last longer than the 2-3 months prior pairs did before the narrow section of frame below one of the lens splits, rendering them unwearable. This portion of the frame should be made more substantial.

    Review of , following an experience of by PAMELA B.

  • 1 / 5
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    Não recebi a encomenda e não tive resposta da transportadora, pois está tudo em Francês

    Review of , following an experience of by A M. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Sunglasses are very nice. BUT I didnt get them YET!! More than 2 weeks!

    Review of , following an experience of by J S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Quality and service are excellent. Supply less so - have been out of the style/diopter I have had previously for months. Notifications of renewed stock never include that diopter. Frustrating.

    Review of , following an experience of by JANET M.

  • 2 / 5
    Edit Flag

    The frames I ordered are cheap, bad quality plastic. I have at least a dozen pairs of glasses so each one is not worn every day. They break easily even though I'm so careful with them. I reorder because my lenses are good but the frames don't hold up.

    Review of , following an experience of by L K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Han mejorado la calidad del plastico

    Review of , following an experience of by JOSE E.

  • 5 / 5
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    Australian retailers carry a very limited range from IZIPIZI so now I always buy online - full range available, super quick delivery (Paris to country NSW in 5 days!)

    Review of , following an experience of by ROSS H.

  • 3 / 5
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    The returns policy is absurd. The blue light readers arrived without 1.5 magnification and I have to pay you to ship your mistake back to you?

    Review of , following an experience of by K H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    sve je super

    Review of , following an experience of by A L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Love the glasses, great website, excellent customer service.

    Review of , following an experience of by H T. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    I placed an order twice, but it never arrived. I received no communication from Izipizi.

    Review of , following an experience of by G L. *

    *Pseudonymized data at the request of the author

    Answer by izipizi.com
    Flag

    Hello, Thank you for your message. I apologize for the inconvenience you have experienced with your orders. We will look into this issue immediately. Thank you for your patience and understanding. Kind regards,

  • 5 / 5
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    Top

    Review of , following an experience of by JURE L.

  • 2 / 5
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    The legs of the frames are loose. The frames are too big and keep falling off my face. The return process is cumbersome and expensive.

    Review of , following an experience of by K F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Love my vintage sunglasses. Will buy in more colors!

    Review of , following an experience of by MAARTJE S.

  • 5 / 5
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    Only ordered a replacement pair as the arm broke off my previous pair after only a few months and service centre is in Paris, so I gave up calling!

    Review of , following an experience of by D R.

  • 4 / 5
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    These are the second glasses because the first ones broke with no reason. Product should be of better quality. Let's see how long these new ones last.

    Review of , following an experience of by M A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Na

    Review of , following an experience of by BLANKA Č.

  • 5 / 5
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    brillen van prima kwaliteit , redelijke prijs en mooie vormgeving. goede bestelservice en snelle levering

    Review of , following an experience of by F.G. R.

  • 5 / 5
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    Very polite and helpful. Lovely selection of glasses

    Review of , following an experience of by L B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good

    Review of , following an experience of by JERRY S.

  • 5 / 5
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    Just awesome!

    Review of , following an experience of by J B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I have purchased several products from Izipizi - reading and sunglasses, and the quality is superb, the styles stylish and the price reasonable. I have different looks depending on my style of the day!!

    Review of , following an experience of by FIONA N.

  • 5 / 5
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    Great sunglasses for the price, very fast delivery. No complaints at all.

    Review of , following an experience of by J T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Sehr freundlicher und schneller Kunden-Service.

    Review of , following an experience of by ADRIAN S.

  • 5 / 5
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    ...

    Review of , following an experience of by ANDREEA T.

  • 5 / 5
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    Great products excellent service!

    Review of , following an experience of by ELLÝ S.

  • 5 / 5
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    The order was packaged securely and delivered very quickly.

    Review of , following an experience of by MAREK B.

  • 5 / 5
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    THx

    Review of , following an experience of by P M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great product - good value - easy to buy

    Review of , following an experience of by G S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    These glasses not only fit perfectly, they are simply adorable! I love the color!

    Review of , following an experience of by M C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Every 6 months I order a new Izipizi and I'm always satisfied with tje outcome

    Review of , following an experience of by N D. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    The items ordered are nice but delivery terrible. The courier lied about attempting delivery and a 40 minute round trip required to collect my package. Ipizi's response was that it was "out of their control". Not impressed and I will not order online again.

    Review of , following an experience of by A R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Perfect experience, the glasses are incredible and they arrived in perfect condition and every fast 5 stars

    Review of , following an experience of by M B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I LOVE your glasses! I always get compliments on them and they are so well made. The packaging is very CLASSY too!

    Review of , following an experience of by J S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I only wear IZIPIZi. I have them in 10 colors and wish there were more!

    Review of , following an experience of by JULIA S.

  • 5 / 5
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    Reasonably priced and good quality glasses.

    Review of , following an experience of by M M. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    I love my glasses but am curious about why mine arm broke on two pairs in 2 years

    Review of , following an experience of by M S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very good

    Review of , following an experience of by NICOLA G.

  • 5 / 5
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    Shipment from Paris to Vancouver is extremely fast. Sunglasses were very light and comfortable.

    Review of , following an experience of by L C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy order system good communication delivered within expected time line great products

    Review of , following an experience of by A M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    First time I'm buying Izipizi for my self, but have been buying them for my daughter since she was 6 months old, they are so light, so stylish, have amazing polarized lenses, we just loved them, she had three so far, and when she grows out of them we give them to our friends kids because they look good as new. I have been working in an optical store for 5 years now, I'm always advising parents to buy polarized sunglasess for their kids, no matter how young they are, but I often tell them not to throw much money on RayBan or other popular brends at our store but to order Izipizi fron your site.

    Review of , following an experience of by J T. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    No hassles

    Review of , following an experience of by E S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Amazing and outstanding

    Review of , following an experience of by MOHAMMAD Y.

  • 3 / 5
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    Malheureusement je ne recevrai pas mes deux paires commandées la livraison a été effectuée dans un mauvais endroit à plus d'une heure trente de chez moi. Par contre, bravo au service clientèle qui a suivi mon dossier et le remboursement rapide de mes deux paires.

    Review of , following an experience of by VERONIQUE P.

  • 5 / 5
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    Love how lightweight IZIPIZI readers are. I'd buy a few more if they offered 1.75.

    Review of , following an experience of by M B. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    My glasses arrived on time and I ordered readers number three is what I usually buy and as you might know I'm a regular customer but I can't look through these without getting dizzy. They're completely the wrong size but I'm unable to see what's the correct size?

    Review of , following an experience of by CLARE G.

  • 5 / 5
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    Great fit, great quality

    Review of , following an experience of by O M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    large selection, good prices

    Review of , following an experience of by R L. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order