Customer reviews for izipizi.com

4.6 / 5

Calculated from 4730 reviews obtained over the last 12 months

6054 reviews since 31/07/2024

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IZIPIZI is renowned for its excellent customer service, knowledgeable staff, and a great selection of stylish sunglasses. Many appreciate the quality and value of the products, with quick delivery and positive interactions noted frequently.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information izipizi.com

  • Company

    Izipizi

  • Description

    Pour tous les goûts, dans toutes couleurs, des lunettes qui donnent le sourire. Pour la lecture, les écrans, le sun, le sport et le fun. Lunettes pour toute la famille.

  • Address

    19 rue de Calais 75009 Paris

  • Website

    https://www.izipizi.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

IZIPIZI is renowned for its excellent customer service, knowledgeable staff, and a great selection of stylish sunglasses. Many appreciate the quality and value of the products, with quick delivery and positive interactions noted frequently.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Very easy to order and fast delivery

    Review of , following an experience of by U T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The shop assistant was absolutely lovely & very helpful as I already have a collection of Izipizi sunglasses & glasses & absolutely love them! Will keep coming back!

    Review of , following an experience of by M Y. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Most comfortable glasses I have ever tried!

    Review of , following an experience of by K B. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    I have still not received my order

    Review of , following an experience of by H D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Perfect product. Extremely high quality

    Review of , following an experience of by W N. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Love the sizes that also work for young children!

    Review of , following an experience of by P L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    All good, delivery was on time and the sunglasses are dope

    Review of , following an experience of by D F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Came in for a repair/ replace which was handled very effectively. In the meantime I was given time to browse and buy a second pair. Win win

    Review of , following an experience of by R D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Love these blue light glasses, they are flexible, a comfortable material, and dont have any exposed hinges that get caught in your hair!

    Review of , following an experience of by S H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very pleasant and informative member of staff who helped us with al our enquiries

    Review of , following an experience of by P R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Everything as expected

    Review of , following an experience of by H D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great quality, well priced, easy to order.

    Review of , following an experience of by CARL H.

  • 5 / 5
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    My son is 4 mo and loves his sunglasses. They dont bother him and are very cute.

    Review of , following an experience of by ANA P.

  • 5 / 5
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    It would be nice if the glasses be slightly loose, it is munimum but necessary

    Review of , following an experience of by S R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very helpful staff, got what I needed and more.

    Review of , following an experience of by GEMMA W.

  • 5 / 5
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    Sehr gute Qualität im frischen Look. Ganz schnelle Lieferung. Dankeschön.

    Review of , following an experience of by H F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    All the best

    Review of , following an experience of by J R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Unici occhiali da lettura che durano nel tempo. Grande idea per quelli da sole/lettura

    Review of , following an experience of by R P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great quality glasses, well packaged.

    Review of , following an experience of by STEVEN W.

  • 5 / 5
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    Adorable glasses, LOVE them! Plus they are affordable but look way more expensive.

    Review of , following an experience of by H T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Freundliche und kompetente Mitarbeiter

    Review of , following an experience of by K A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Izipizi consistently makes a great pair of reading glasses. I have a variety of pairs in readers, sunglasses, and blue light readers.

    Review of , following an experience of by P P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Ik heb in Zandvoort bij Sea Optiek een kant en klare leesbril gekocht. Ik vond hem zo leuk dat ik er online nog één heb besteld.

    Review of , following an experience of by M D. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    Completely unreliable. I am still waiting for my order 18 days after placing it and they have no idea where it is!

    Review of , following an experience of by M V. *

    *Pseudonymized data at the request of the author

    Answer by izipizi.com
    Flag

    Hello Michael, Thank you for your patience. It seems that the carrier lost your package in transit. We are very sorry for the inconvenience. We have opened a claim with the carrier to investigate this issue. I refunded your order. You can place a new one by using this voucher: IZIPH6M15 You'll get a 15% discount as compensation. Thank you for your understanding. Best regards,

  • 5 / 5
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    Occhiali semplici ed efficaci!

    Review of , following an experience of by ROSAMARIA C.

  • 4 / 5
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    .

    Review of , following an experience of by L M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good quality at a good price

    Review of , following an experience of by OLE-MARIUS M.

  • 5 / 5
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    Reliable, great design and quality. Keep the prices! Thank you!

    Review of , following an experience of by D H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    super

    Review of , following an experience of by I D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    NA

    Review of , following an experience of by K S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good

    Review of , following an experience of by PAT S.

  • 5 / 5
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    All great!! Have been using this lenses for years! Always great

    Review of , following an experience of by RICARDO E.

  • 1 / 5
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    I placed and paid for an order on 18 April and, as of 28 April I have received no delivery or communication re: my delivery!!

    Review of , following an experience of by J O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very nice glasses and good delivery service.

    Review of , following an experience of by P P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to order, Very fast delivery. Good quality glasses. I really like how flexible the frames are.

    Review of , following an experience of by J K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I love the product: this was the 4th time I ordered the same glasses: red #B. I lost one, one was stolen, and one is broken. I loved tbem. I just have one problem: the glass is very sensitive and gets scratched easily.

    Review of , following an experience of by P Á. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good quality, fair price

    Review of , following an experience of by H H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Just perfect! Beautiful sunglasses, more than cost-worthy and very fast delivery to Greece

    Review of , following an experience of by ADIOPE T.

  • 5 / 5
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    Smooth & easy, as always

    Review of , following an experience of by ROBERT G.

  • 5 / 5
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    We love these glasses. So comfortable and SO cool

    Review of , following an experience of by P L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Timely response to my problem and easily solved,was also wished a happy Easter!

    Review of , following an experience of by GILL S.

  • 5 / 5
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    Great product, easy to order, I'm a repeat customer!

    Review of , following an experience of by CATHERINE M.

  • 2 / 5
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    The frames are beautiful, I loved them since the very first time I saw them and tried them. The material they are made of is very pleasant to the touch. BUT... but they have a terrible, very terrible quality. The frames are cracking where the frame attaches to the earpieces. Sometimes even a gentle touch or movement can cause a crack, like when you take them off with one hand. And if you, by any chance, touch them a bit stronger or hit them with a hand by mistake, be sure that you broke them. The quality is very bad. I genuinely don't get it, why they will not improve the quality of their glasses. Two stars are for the design side.

    Review of , following an experience of by D F. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    I had a pair of blue readers before and I thought they broke very quickly, but I have ordered another pair

    Review of , following an experience of by MRS EMMA D.

    Answer by izipizi.com
    Flag

    Hello Emma, Thank you for your message; we are sorry about this situation. We provide a 2-year warranty on our glasses. We offer a replacement if you happen to have a defect. May we ask you to send us the following: -a photo of the damaged part, -a photo of the interior of the temple where the serial number is -a proof of purchase or order number. Have a nice day

  • 5 / 5
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    Exactly as shown on the website

    Review of , following an experience of by DIMITRIOS G.

  • 5 / 5
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    The service has been excellent but I wanted green lenses, which I got, but I didn't want mirror and they have arrived with mirror. I think the information on the website could be clearer. If you think it's a website information failure and would be prepared to offer me a free return, I would prefer non-mirrored sunglasses.

    Review of , following an experience of by D A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great Glassers arrived quickly

    Review of , following an experience of by N D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent designs, brilliant in store staff (carnaby st branch) and very reasonably priced

    Review of , following an experience of by A H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Best frames I have ever had! Great quality.

    Review of , following an experience of by A M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very impressed with the look and quality of the glasses for such a great price. Impressive value compared to more expensive brands.

    Review of , following an experience of by A R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very satisfied I can be outdoors with my 14 weeks baby without him crying

    Review of , following an experience of by C A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Very efficient

    Review of , following an experience of by DAVID M.

  • 5 / 5
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    I am very pleased with my reading glasses. Great range of colours and styles.

    Review of , following an experience of by SERENA W.

  • 5 / 5
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    Great glasses, always get compliments and they're affordable.

    Review of , following an experience of by JOANNE C W.

  • 5 / 5
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    great glasses wonderful kind and efficient customer service

    Review of , following an experience of by E O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Tutto ok

    Review of , following an experience of by A F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent product and very efficient service

    Review of , following an experience of by DAVID M.

  • 5 / 5
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    Loved the process & super efficient delivery

    Review of , following an experience of by SHEILA M.

  • 5 / 5
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    Fast delivery, good quality and nice product

    Review of , following an experience of by V D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great quality products at competitive prices. Really happy with my purchase. Super fast shipping and the overall experience is great. The only thing that i feel could be improved is the navigation on the web page - i did struggle to find sport version of sunglasses and needed to access that page via google search rather then finding it in the navigation bar on the web page.

    Review of , following an experience of by D D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    My little boy loved it!

    Review of , following an experience of by S T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Love these glasses. Comfy look good and are hard wearing so good for the beach

    Review of , following an experience of by DOREEN H.

  • 5 / 5
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    Resolved the issue without hassle. Thank you

    Review of , following an experience of by J G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent service

    Review of , following an experience of by JAN W.

  • 5 / 5
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    I love these readers! They're the best and the only ones I'll buy. Comfortable and durable....and I love all the colors!!

    Review of , following an experience of by A C. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    Glasses were too big. Do you have a refund policy?

    Review of , following an experience of by L T. *

    *Pseudonymized data at the request of the author

    Answer by izipizi.com
    Flag

    Hello, Thank you for your message. You can follow the return instructions here: https://web.global-e.com/returns/portal/mZA0. After we receive and verify the contents of your package, you will be **refunded** via the same payment method used for your order. For another model, you can place another order directly on our e-shop. Glasses must be returned in their original packaging and condition (clean lenses, labels, product flyers, and glasses packaging included) and accompanied by the delivery note. We remain at your disposal if needed. Best regards

  • 5 / 5
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    Just amazing

    Review of , following an experience of by OMRAN A.

  • 5 / 5
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    I love these glasses

    Review of , following an experience of by C M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent

    Review of , following an experience of by I M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Bravo!

    Review of , following an experience of by RUZICA Š.

  • 5 / 5
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    Excelente producto

    Review of , following an experience of by A T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great

    Review of , following an experience of by P G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    All fine for me

    Review of , following an experience of by M V.

  • 5 / 5
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    Lovely assortment of frames. Friendly and very helpful assisstant Asmar. Great prices and returns policy.

    Review of , following an experience of by L H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Product is great and the shipping was quick

    Review of , following an experience of by K D. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    I have hypermetropy. Izibizi reading is suitable for me for distant vision as well as reading.

    Review of , following an experience of by STELLA M.

  • 5 / 5
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    great product

    Review of , following an experience of by Y F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fast delivery good product

    Review of , following an experience of by KSENIYA M.

  • 1 / 5
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    Dear Izipizi! Below I am attaching a picture of the glasses you sent me. There is a defect that really bothers me and I want to advertise them.

    Review of , following an experience of by I R. *

    *Pseudonymized data at the request of the author

    Answer by izipizi.com
    Flag

    Dear Irena, Thank you for sharing your feedback. Please don't worry; we will offer compensation from your other email. Have a nice day,

  • 3 / 5
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    Purchased these glasses for my fiancé, I love them on him and he has owned several pairs. Unfortunately the glasses arrived with one of the lenses loose and jiggling around inside of the frame. You could visibly see that lenses weren't cut properly and did not fit securely into the frames. The return procedure is quite (unnessesarily) detailed, but they have been returned. Once refund is provided, I will repurchase and hope to leave a more favorable review.

    Review of , following an experience of by T E. *

    *Pseudonymized data at the request of the author

    Answer by izipizi.com
    Flag

    Hello Tara, Thank you for your trust and for sharing your experience. We sincerely apologize for the inconvenience and hope your next pair meets all your expectations. We look forward to welcoming you back! Have a nice day,

  • 5 / 5
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    Beautiful designs amazing service

    Review of , following an experience of by A M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    He disfrutado muchísimo sus productos . En especial mi bebé

    Review of , following an experience of by S J. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    Reading glasses are ok as a backup pair but uncomperable to those tailors by optic for you. However the frame is super comfortable. So I wish the lens quality was higher, while the style and comfort are great. And sad you don't have half numbers in diopters.

    Review of , following an experience of by A G. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    The hinges need to be stronger. The glasses do not last long, cheaply made.

    Review of , following an experience of by C D. *

    *Pseudonymized data at the request of the author

    Answer by izipizi.com
    Flag

    Hello Cordelia, Thank you for your message; we are sorry about this situation. We are working every day to improve the quality of our glasses, and your feedback is valuable. We provide a 2-year warranty on our glasses. We offer a replacement if you happen to have a defect. May we ask you to send us the following: -a photo of the damaged part, -a photo of the interior of the temple where the serial number is -a proof of purchase (if not ordered online) Have a nice day

  • 1 / 5
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    La journée même où j'ai passé la commande moins d'une demi heure après je vous ai demandé d'annuler et vous ne l'avez pas fait. La j'aurai 2 pairs car je n'avais pas de nouvelle d'où était la pré première.

    Review of , following an experience of by L L. *

    *Pseudonymized data at the request of the author

    Answer by izipizi.com
    Flag

    Bonjour, Merci pour votre message. Malheureusement, il n'est pas possible d'annuler une commande une fois qu'elle a été expédiée comme indiqué sur notre site. Pas d'inquiétude, nous vous recommandons de refuser la livraison. Le colis nous sera automatiquement renvoyé et nous vous rembourserons à sa réception. Si vous ne pouvez pas refuser la livraison, nous vous pouvons vous envoyer un bon de retour offert exceptionnellement. Nous restons à votre disposition. Bonne journée,

  • 5 / 5
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    Great quality product with excellent warranty

    Review of , following an experience of by S G.

  • 5 / 5
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    Very straightforward and quick with excellent range of frames.

    Review of , following an experience of by P S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Wonderful, as i expected to be

    Review of , following an experience of by I A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I was on Xmas holiday and lost my glasses. I walked into a gift shop in Amsterdam. Tried these on and purchased. They quickly became my favorite pair! Love them. I lost them somewhere and bought again online! I'll most likely get other colors!

    Review of , following an experience of by D S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I love these classy readers. Your customer service is the very best

    Review of , following an experience of by DAPHNE S.

  • 4 / 5
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    I have ordered from IZIPIZI many times as well as buying from physical shops and love the product and service. On this occasion I did have a problem with the new website.

    Review of , following an experience of by PHIL H.

  • 5 / 5
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    Great sungrasses, good quality and fast shipping from Izipizi‘s side. The only minus point is the delivery with DPD. I‘ve chosen the delivery at a 24H drop-off point and DPD sent it to a location opened only until 5 pm. I could not pick up the package in time for a kid‘s birthday.

    Review of , following an experience of by L B. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    love your glasses IZIPIZI thank you ! Not happy about getting 4 pairs of glasses AND NOT realising they were the old design I had years ago threw the packaging away BUT NOT worn and not option to return EVEN though I have spent a lot £££ over the years:( Just a 15% offer off next order .... Sad ... I am a human and I made an honest mistake ....

    Review of , following an experience of by K M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Always buy izipizi for readers and sunglasses. Great quality very stylish and great service.

    Review of , following an experience of by S M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent service

    Review of , following an experience of by MARY-JANE M.

  • 5 / 5
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    Everything went smooth from order to delivery. Fast and reliable

    Review of , following an experience of by I N. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Schnelle Lieferung und das Produkt entspricht vollkommen unseren Erwartungen!

    Review of , following an experience of by E D. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    An expensive mistake as I ordered the wrong strength and when I went to return the glasses I realised they had to go to France and the cost of return with tracking as recommended by the company was £12. I returned the glasses, hoping I get a refund for remainder of cost. I will buy the glasses again as they are a good product but will buy from a shop in the UK.

    Review of , following an experience of by A W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I always buy izipizi glasses as they are stylish and well made

    Review of , following an experience of by M J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Helpful service

    Review of , following an experience of by A R. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order