Customer reviews for izipizi.com

Customer reviews

• 5 / 5

  

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  Son las gafas que utilizamos para nuestros hijos. Son muy cómodas, ligeras y muy resistentes. Mis hijos las llevan desde bebés incluso sin la gomita. Seguiré comprándolas para ellos

  Review of 7/13/25, following an experience of 6/19/25 by TERESA E.

• 5 / 5

  

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  Ansma and Pakiza were exceptionally kind, nice, professional, patient, attentive and helpful. I was so pleased with their service, aura and professionalism. Service for me always come first before the actual product in any case. But the service and the glasses I got were faultless and excellent.

  Review of 7/13/25, following an experience of 7/3/25 by Y A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Very bad return experience. Love the brand but hesitate to buy again. I've probably bought over 10 of their readers but bought the wrong style to replace a pair I broke.

  Review of 7/13/25, following an experience of 6/24/25 by C P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Occhiali belli e comodi

  Review of 7/13/25, following an experience of 6/22/25 by D D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great sunglasses. Cool style and a perfect fit. They should be called Desert Storm.

  Review of 7/13/25, following an experience of 6/21/25 by KAPIL L.

• 3 / 5

  

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  Normally love their glasses. My polarised pair were faulty. The lenses were not inside the frames properly so I had to click them in. Guessing they may we'll click out at some point

  Review of 7/13/25, following an experience of 6/25/25 by BEVERLY C.

• 5 / 5

  

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  These are my second pair of glasses from izipizi and I'm sure I'll buy more soon

  Review of 7/12/25, following an experience of 6/20/25 by JENNIFER H.

• 3 / 5

  

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  Glasses were the wrong size

  Review of 7/12/25, following an experience of 6/21/25 by W D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Best glasses company by far

  Review of 7/12/25, following an experience of 7/3/25 by PHILIP B.

• 1 / 5

  

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  I orered two pairs of glasses. They didn't arrive. I wrote to IZIPIZI to tell them and received nothing back. So I have spent the money and have no glasses

  Review of 7/12/25, following an experience of 6/18/25 by R L. *

  *Pseudonymized data at the request of the author

  Answer by izipizi.com

  

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  Hello Richard, Thank you for your message. We are sorry to hear that you have not received your order yet. We haven't received your request by email. It seems that customs held your parcel, and your delivery was delayed. We opened a claim with the carrier, and I'll get back to you next week. have a nice day,

• 4 / 5

  

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  Very good design, glasses good but not excellent

  Review of 7/12/25, following an experience of 6/23/25 by ROBERT M.

• 5 / 5

  

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  Good as always. Could be a little more personal

  Review of 7/12/25, following an experience of 7/3/25 by A W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Ordered on June 20, 2025, have not received glasses on July4, 2025.

  Review of 7/12/25, following an experience of 6/20/25 by PETER R.

  Answer by izipizi.com

  

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  Hello Peter, Thank you for your message. We are sorry to hear that you have not received your order yet. We will open a claim with the carrier and get back to you as soon as we have an update. It seems that your package will be delivered tomorrow, according to your tracking: https://www.ups.com/track?tracknum=1Z2309YVYW00923931&requester=ST&loc=en_US/trackdetails. Thank you for your patience and understanding. Kind regards,

• 5 / 5

  

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  Fast delivery

  Review of 7/12/25, following an experience of 6/24/25 by FRANCISCO S.

• 5 / 5

  

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  The most versatility in style and affordability. Just all around great!

  Review of 7/12/25, following an experience of 6/22/25 by CHARLES H.

• 1 / 5

  

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  The glasses weren't great quality for the price and the £20 return fee to get a refund is extortionate.

  Review of 7/12/25, following an experience of 6/22/25 by M C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The arms are too wide and they fall off when I look down. This is the first time this has happened. I've ordered from you before and this has never happened in fact, most of the glasses are tight!

  Review of 7/12/25, following an experience of 6/21/25 by KRISTINA A.

• 5 / 5

  

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  Top quality, only thing would would have liked to have known is that the measurement of head circumference seems to be the circumference at the level of the top of the ears, which maybe seems obvious given where glasses sit but is smaller than the maximum circumference that is the more common measurement.

  Review of 7/11/25, following an experience of 6/21/25 by T H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I love the glasses, however, when ordered to Holland it cost shipment, and the glasses were too small, I wanted to return them, then I need to pay more shipment... this is crazy, the two shipments cost almost 50% of what the glasses cost!

  Review of 7/11/25, following an experience of 6/22/25 by S M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very comfortable sunglasses excellent sun blockers

  Review of 7/11/25, following an experience of 6/19/25 by JACQUELINE G.

• 5 / 5

  

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  Very good

  Review of 7/11/25, following an experience of 6/21/25 by J H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I have been ordering glasses for some time now and your return policy has changed. You were able to,order in the past with hassle free returns covered. Not anymore

  Review of 7/11/25, following an experience of 6/23/25 by S W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Have bought so many of these reading glasses. Good to have them in so many different colours. Just disappointed that you have stopped doing red in the style I like (D) Delivery used to free and this made the website my go to place for buying new but now I will look around first However, delivery was excellent

  Review of 7/11/25, following an experience of 6/21/25 by M S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super leuke brillen , aan een goede prijs. Voor mij mogen de oren wat sterker zijn , daar heb ik regelmatig een breuk aan .

  Review of 7/11/25, following an experience of 6/19/25 by F D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Sortido eclético, design moderno e produtos com boa relação qualidade-preço

  Review of 7/11/25, following an experience of 6/20/25 by PEDRO L.

• 5 / 5

  

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  Izipizi is great

  Review of 7/11/25, following an experience of 6/22/25 by Z J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product, prompt delivery. Very happy.

  Review of 7/11/25, following an experience of 6/22/25 by D O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent quality/price ratio, lovely design, fast tracked delivery.

  Review of 7/11/25, following an experience of 6/18/25 by M S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was great

  Review of 7/11/25, following an experience of 6/21/25 by DALIJA J.

• 5 / 5

  

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  Very good

  Review of 7/11/25, following an experience of 6/20/25 by D J. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Gemakkelijk bestelproces, snelle levering, fijne zonnebril

  Review of 7/11/25, following an experience of 6/19/25 by G B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I first bought these sunglasses at London's National Portrait Gallery's gift shop. I just love the way they look and just as importantly the way they feel on both my face and in my hands.

  Review of 7/11/25, following an experience of 6/19/25 by AVRAM B.

• 5 / 5

  

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  Simply amazing !

  Review of 7/11/25, following an experience of 6/21/25 by J N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great quality sunglasses and happy to see the lenses come in a polorized option. Quick delivery and very competitive pricing.

  Review of 7/11/25, following an experience of 6/20/25 by SHEILA F.

• 4 / 5

  

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  A good product delivered without any hassle

  Review of 7/11/25, following an experience of 6/21/25 by M S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I ordered sunglasses for my son and my husband and they are delighted

  Review of 7/11/25, following an experience of 6/21/25 by A G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent product and great customer service!

  Review of 7/11/25, following an experience of 6/18/25 by HELENE D.

• 5 / 5

  

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  servicio satisfactorio

  Review of 7/11/25, following an experience of 6/22/25 by C S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Wij zijn al jaren fan van izipizi leesbrillen. Aangenaam om deagen, mooie vormgeving en niet duur. Eerste aankoop via de izipizi website. Vlotte levering.

  Review of 7/11/25, following an experience of 6/23/25 by E S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Ik heb mijn bestelling nooit ontvangen en kan het bedrijf ook niet contacteren

  Review of 7/11/25, following an experience of 6/21/25 by KATRIEN B.

• 5 / 5

  

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  Excellent personel service , extremely helpful and supportive

  Review of 7/11/25, following an experience of 6/20/25 by P S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All super

  Review of 7/11/25, following an experience of 6/21/25 by A B. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Your service is fine- the product is not- I have purchased 8 pairs, 4 of which have cracked on the frame holding the lens- at the narrowest part at the bottom- it cannot be fixed with any kind of glue- I love the frames and the fit

  Review of 7/11/25, following an experience of 6/21/25 by ROBERTA F.

  Answer by izipizi.com

  

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  Hello Roberta, Thank you for your message; we are sorry about this situation. We provide a 2-year warranty on our glasses. We offer a replacement if you happen to have a defect. May we ask you to send us the following: - a photo of the damaged part, - a photo of the interior of the temple, where the serial number is - proof of purchase (if not purchase with us) Have a nice day

• 5 / 5

  

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  its great

  Review of 7/11/25, following an experience of 6/21/25 by A P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very nice quality glasses for the price

  Review of 7/10/25, following an experience of 6/18/25 by X B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Having #D model for years, just changing colores...fast delivery...me very happy! Thanks!

  Review of 7/10/25, following an experience of 6/18/25 by ANA S.

• 5 / 5

  

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  Très bonne expérience. J'aime bien les lunettes.

  Review of 7/10/25, following an experience of 7/1/25 by ALAIN N.

• 5 / 5

  

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  Hassle free transaction, excellent products and speedy delivery. Perfect!

  Review of 7/10/25, following an experience of 6/20/25 by N S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am always very satisfied.

  Review of 7/10/25, following an experience of 6/23/25 by J K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very helpful.

  Review of 7/10/25, following an experience of 7/2/25 by S C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Friendly and helpful staff, compliments the great product!

  Review of 7/10/25, following an experience of 6/25/25 by L P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All good, very satisfied!

  Review of 7/10/25, following an experience of 6/19/25 by L Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I just love the IZIIZI Reading Glasses. The only suggestion is for you to develop a lighter reading glasses.

  Review of 7/10/25, following an experience of 6/18/25 by MOISES S.

• 5 / 5

  

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  Super

  Review of 7/10/25, following an experience of 6/6/25 by B R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Odlične naočale

  Review of 7/10/25, following an experience of 6/18/25 by MATEA Š.

• 5 / 5

  

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  Excellent

  Review of 7/10/25, following an experience of 6/19/25 by IAN B.

• 5 / 5

  

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  High quality stylish readers

  Review of 7/10/25, following an experience of 6/17/25 by R S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I locw IZIPIZI glasses and order a new pair every year!

  Review of 7/10/25, following an experience of 6/18/25 by KATHLEEN H.

• 5 / 5

  

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  Very good

  Review of 7/10/25, following an experience of 6/27/25 by A D. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  overall greaT Looks but bent arm

  Review of 7/10/25, following an experience of 6/16/25 by B S. *

  *Pseudonymized data at the request of the author

  Answer by izipizi.com

  

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  Hello Bartol, Thank you for your message; we are sorry about this situation. We provide a 2-year warranty on our glasses. We offer a replacement if you happen to have a defect. May we ask you to send us the following: - a photo of the damaged part, - a photo of the interior of the temple, where the serial number is Best regards,

• 4 / 5

  

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  Overall, was happy with my purchase as I have bought them previously in a retail store. However, this time, both pairs of glasses didn't fit as snug as I would like.

  Review of 7/9/25, following an experience of 6/16/25 by L R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Pleasant shopping experience at the shop, the staff are super friendly.

  Review of 7/9/25, following an experience of 6/30/25 by CHIH-YAO C.

• 5 / 5

  

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  Great quality and service!

  Review of 7/9/25, following an experience of 6/18/25 by WANDA K.

• 3 / 5

  

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  its ok

  Review of 7/9/25, following an experience of 6/27/25 by B B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good

  Review of 7/9/25, following an experience of 6/17/25 by PETER V.

• 5 / 5

  

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  Fit well, light and flexible

  Review of 7/9/25, following an experience of 6/27/25 by R V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very efficient

  Review of 7/9/25, following an experience of 6/16/25 by M B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Value for price is awesome. Very good product quality. Would only like for the glasses to be a bit more firm, for i.e. placement on head when not wearing.

  Review of 7/9/25, following an experience of 6/16/25 by A K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good quality. Light glasses frame! I strongly recommend

  Review of 7/9/25, following an experience of 6/19/25 by M S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  order paid for and not received - no response to direct e-ail to izipizi- v dissatisfied!!!

  Review of 7/9/25, following an experience of 5/29/25 by ANDREW S.

• 5 / 5

  

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  Fast delivery. Very good product. Ordered also one for adult

  Review of 7/9/25, following an experience of 6/16/25 by L G. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I love the style but every pair I have gotten (11 pairs) have broken where the arm connects to the glass frame. So not great

  Review of 7/9/25, following an experience of 6/20/25 by A H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Light weight, nice design, good prices

  Review of 7/9/25, following an experience of 6/29/25 by R S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product cool functional design and delivered swiftly

  Review of 7/9/25, following an experience of 6/17/25 by N F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery and service. Love my sunglasses, lightweight and comfortable.

  Review of 7/8/25, following an experience of 6/16/25 by K N. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Awesome glasses, but expensive if you want to return.

  Review of 7/8/25, following an experience of 6/15/25 by MALIN L.

• 4 / 5

  

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  Nice

  Review of 7/8/25, following an experience of 6/19/25 by F B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery Easy ordering Great website

  Review of 7/8/25, following an experience of 6/14/25 by ALEXANDER D.

• 4 / 5

  

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  Great choice of frames and colours Easy to navigate the website Lovely packaging my only moan is that they took so long to arrive

  Review of 7/8/25, following an experience of 6/19/25 by J T. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I have corresponded several times with your company over an issue. NO ONE HAS EVER DONE THE CURTOUSY OF REPLYING. THE PEOPLE IN YOUR CUSTOMER SERVICE ARE EITHER IGNORANT, STUPID OR RUDE.

  Review of 7/8/25, following an experience of 6/2/25 by PAUL B.

  Answer by izipizi.com

  

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  Hello Paul, We’re genuinely sorry to read your message and understand your frustration. To best assist you, we kindly ask that you keep the conversation respectful. It’s possible we haven’t received your previous messages or that something went wrong along the way, and for that, we sincerely apologize. We’d like to help. Could you please let us know what your request is? We’ll do our best to resolve it quickly and correctly. We appreciate your understanding, Best regards

• 5 / 5

  

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  Best glasses I have ever owned. Stylish, robust and reasonably priced

  Review of 7/8/25, following an experience of 6/18/25 by R B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The glasses are great, but i had to ship back a pair of glasses because i made a mistake on the model and the cheapest shipping back option was 15 euros. that's way to expensive in comparison of the price of the item

  Review of 7/8/25, following an experience of 6/20/25 by V B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Correu tudo muito bem e os óculos são lindos e de muita qualidade!

  Review of 7/8/25, following an experience of 6/14/25 by J R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The glasses do not seem as strong as they were years ago, particularly the hinges

  Review of 7/8/25, following an experience of 6/16/25 by ANDREW P.

• 5 / 5

  

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  The frames are Great ! light and well designed. Lenses are good too

  Review of 7/8/25, following an experience of 6/14/25 by R L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Never a disappointment always quick to deliver and the fit and feel is second to none.

  Review of 7/8/25, following an experience of 6/14/25 by M P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Nice glasses. Delivered quickly. I've bought a few pairs already!

  Review of 7/8/25, following an experience of 6/16/25 by I L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Mooi product, goede service

  Review of 7/8/25, following an experience of 6/18/25 by INGE G.

• 1 / 5

  

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  I didnt get my 2 Pairs of paid sunglasses

  Review of 7/8/25, following an experience of 6/14/25 by MARTA WRZESNIAK D.

• 1 / 5

  

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  Had to pay £19 to return items to France. No indication of this on ordering. Won't shop with Izipizi again.

  Review of 7/8/25, following an experience of 6/15/25 by T W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The products are great! I love these stylish and functional glasses. My one caveat is that the website does not work on Safari. I completely could not get to the checkout screen.

  Review of 7/8/25, following an experience of 6/14/25 by A H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  So quick such great quality, I found a pair in a charity shop years ago for £1 I wore them a lot as they are so light and comfy with good lenses, then I stepped on them and broke them. So I looked into buying new. Pleasantly surprised by reasonable pricing and got a close replacement and a pair of polarised. Both gorgeous with great packaging A real 60th birthday treat for myself

  Review of 7/8/25, following an experience of 6/16/25 by AMANDA B.

• 5 / 5

  

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  I love these glasses and I've bought multiple pairs in different colours. I have the circular frames in both Black, Blue and Yellow. I can't fault their service in any way, either. Everything was delivered in good time and in great condition.

  Review of 7/8/25, following an experience of 6/14/25 by MICHAEL S.

• 1 / 5

  

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  Innever received my products. The address you sent tonpick up doesn't exist. I tried to call you and nothing. The website doesn't work properly and there is no email tonl contact you. The page is all in Dutch. I need someone to enter in touch with me to figure it out where my products are urgently!!

  Review of 7/8/25, following an experience of 6/15/25 by R C. *

  *Pseudonymized data at the request of the author

  Answer by izipizi.com

  

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  Hello Raquel, Thank you for taking the time to share your feedback. Unfortunately, the carrier returned your package without our consent. All our apologies for the inconvenience! We just refunded the order. If you wish to place a new order, the voucher code **IZI5NJ115**will give you 15% off. Have a nice day,

  Answer by R C

  

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  Hi , Thank you for returning regarding my order. I would like to know if you are going to payback the amount that I paid for the products I did not receive. I want to buy them again but I cannot pay it twice. Thank you very much Raquel Sent from my iPhone > On 30 Jun 2025, at 17:47, Yacine (IZIPIZI CUSTOMER SERVICE) wrote:

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• 4 / 5

  

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  Great reading glasses. I wanted golden green but they were constantly sold out. The pale tortoiseshell are chic. Great aviator shape.

  Review of 7/8/25, following an experience of 6/15/25 by L S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Na

  Review of 7/8/25, following an experience of 6/17/25 by A R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  .

  Review of 7/8/25, following an experience of 6/16/25 by I Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Tolle Produkte, super Preis-Leistung, unkomplizierter Kauf!

  Review of 7/8/25, following an experience of 6/15/25 by FRANZISKA K.

• 5 / 5

  

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  All good

  Review of 7/7/25, following an experience of 6/13/25 by E K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Beaux modèles à bon prix . Par contre vous avez certains modèle tel que le #J qui est BO depuis longtemps . J'aimerais savoir si vous elles les recevoir sous peu.

  Review of 7/7/25, following an experience of 6/13/25 by L H. *

  *Pseudonymized data at the request of the author

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