Reviews for Hesperide.com

Total: 96 reviews since 25/05/2023

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4.4

Based on 37 reviews from the last 12 months

  • 71%
  • 20%
  • 3%
  • 1%
  • 5%

icon sparkle Review Summary

Hesperide offers beautiful, high-quality furniture that is well-designed and aesthetically pleasing. Many appreciate the sturdy and comfortable cushions, along with easy online ordering. Overall, customers express satisfaction with the product quality and recommend the brand.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

Hesperide offers beautiful, high-quality furniture that is well-designed and aesthetically pleasing. Many appreciate the sturdy and comfortable cushions, along with easy online ordering. Overall, customers express satisfaction with the product quality and recommend the brand.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 71%
  • 20%
  • 3%
  • 1%
  • 5%

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  • Jacky F.

    May 4, 2025

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    Worst service I ever had, From the beginning till the end. and never had an apology or an immediate action to solve all issues. When I purchased the product, they confirmed the order and its delivery between April 9th to April 11th. Once the payment was confirmed, got a new message that the delivery was schedule fro April 14th, then April 16th, then April 17th and then April 22nd. The tracking is miserable and to talk with an agent is a total nightmare. I was expecting to buy more produts from Hesperides, but now, never.

    Reply from Hesperide.com

    Hello Mr. Jacky, We sincerely apologize for your disappointing experience. We fully understand your frustration, and are sorry that you did not receive the service you were entitled to expect, both in terms of communication and delivery management. We assure you that we have taken your comments on board, and that steps will be taken to improve these aspects of our service, particularly in terms of communication and time management. After verification, we have requested the return and refund of your order, following your request. Once again, we apologize for any inconvenience caused and thank you for your feedback, which helps us to improve our services. Sincerely, The Hespéride.com🍃 team

  • T. G.

    Apr 27, 2025

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    Good

  • Colleen F.

    Apr 17, 2025

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    The furniture we ordered was delivered promptly and we love it. It is exactly as described and of a very high quality. We will be ordering again from Hesperide

  • Nicky V.

    Apr 10, 2025

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    Very happy with our new table. Just as described online and seems to be of good quality!

  • Veerle V.

    Apr 7, 2025

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    Product as shown on website - delivery as promised

  • Eduardo T.

    Apr 1, 2025

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    Good product

  • Maria M.

    Apr 1, 2025

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    Ainda não recebi

    Reply from Hesperide.com

    Olá, Lamentamos muito que ainda não tenha recebido sua encomenda. Realizamos uma pesquisa com o transportador, mas infelizmente o pacote não pôde ser rastreado. Acabamos de enviar um e-mail para lhe oferecer uma solução que será do seu agrado. Esta é uma situação atípica e faremos um ponto com a agência de transporte para garantir que isso não se repita. Atenciosamente, A equipe Hespéride.com🍃

  • Fiona N.

    Mar 24, 2025

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    I like the chairs very much but it would be good to be able just to replace the fabric covers. This is the second time I have bought 6 at a time.

    Reply from Hesperide.com

    Hello, Thank you for your kind words about our chairs! We're thrilled to hear that you enjoy them. We appreciate your feedback regarding fabric cover replacements and understand how valuable this option would be. Your insights are important to us as we continually strive to enhance our offerings. Best regards, Hesperide Team🍃

  • Eloi W.

    Mar 23, 2025

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    Fast delivery Easy to handle

    Reply from Hesperide.com

    Hello! Thank you so much for your wonderful feedback! We're thrilled to hear that you experienced fast delivery and found our products easy to handle. Your satisfaction is our priority, and it’s great to know we’re meeting your expectations. We look forward to serving you again soon! Best regards, The Hesperide Team🍃

  • Linda H.

    Mar 21, 2025

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    Excellent quality, fast delivery. Very tasteful furniture

    Reply from Hesperide.com

    Hello! Thank you so much for your wonderful review. We are thrilled to hear that you are pleased with the quality and design of our furniture, as well as our prompt delivery service. Your satisfaction is our top priority. We look forward to serving you again in the future. Best regards, Hesperide Team🍃

  • Stephen W.

    Mar 13, 2025

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    Great product and delivered on time, very happy with the experience and quality of product.

    Reply from Hesperide.com

    Hello, Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you are happy with both the quality of our product and the timely delivery. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Warm regards, The Hesperide Team

  • Mladen G.

    Mar 5, 2025

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    Nice shop. A bit complicated procedure for claims. Good response after that and new product was shipped after process of claim.

    Reply from Hesperide.com

    Hello, and thank you for taking the time to share your experience with us! We appreciate your understanding regarding the claims process and are glad to hear that our team was able to assist you effectively. Your feedback is invaluable to us as we strive to improve our services. We look forward to serving you again in the future. Best regards, The Hesperide Team

  • Eva H.

    Feb 22, 2025

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    The furniture looks good and is comfortable, so I am happy with my purchase. The only things to complain about are the rather difficult assembly of the sunbeds (the screws that need to be tightened are not easy to reach) and the lack of communication about dispatch and delivery.

    Reply from Hesperide.com

    Hello, and thank you for taking the time to share your feedback! We're thrilled to hear that you find our furniture both good-looking and comfortable. We sincerely apologize for the challenges you faced with the assembly of the sunbeds and the communication regarding dispatch and delivery. Your insights are invaluable in helping us improve our services. We appreciate your support and hope you continue to enjoy your purchase! Best regards, The Hesperide Team

  • Gennadij B.

    Feb 21, 2025

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    Nice produkt for resonable price

    Reply from Hesperide.com

    Hello! Thank you for taking the time to share your positive feedback about our product. We're thrilled to hear that you found it to be a nice addition at a reasonable price. Your satisfaction means a lot to us, and we look forward to continuing to meet your needs. Warm regards, The Hesperide Team.

  • N. J.

    Nov 20, 2024

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    Good, and quick too

    Reply from Hesperide.com

    Hello Nigel, Thank you for sharing your satisfaction. Speed and efficiency are among our main goals, and we are happy to achieve them 🚀. Have a nice day 🌺, Hespéride.com Customer Service

  • R. C.

    Oct 20, 2024

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    Everything right. Answering my questions, order, quality of the accessories I bought and delivery time. I have everything Hesperide (usually bought in homa), but i will always buy directly from you. Homa has a very bad service Thank you

    Reply from Hesperide.com

    Hello Rodolfo, A huge thank you for your incredibly positive feedback. Your satisfaction is our greatest reward! We look forward to contributing to your beautiful exterior 🌞🌴, Hespéride.com Customer Service

  • G. J.

    Oct 17, 2024

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    Ease of ordering and speedy delivery. Excellent service around.

    Reply from Hesperide.com

    Hello Garry, Thank you very much for sharing your satisfaction. Speed and efficiency are among our main goals and we are happy to achieve them 🚀. Have a nice day 🌺, Hesperide.com Customer Service

  • T. P.

    Oct 10, 2024

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    The product is fantastic and great value sadly the web site is very slow and the customer service is not great.

    Reply from Hesperide.com

    Hi Tonya, Thank you very much for your feedback. We strive to offer the best value for money in order to fully satisfy our consumers, so we are delighted that you enjoyed it. Looking forward to hearing from you 🌺, Hespéride.com Customer Service

  • A. A.

    Sep 2, 2024

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    Parfait qualité du produit. Système de la livraison à revoir, Bpost plus fiable que Geodis

    Reply from Hesperide.com

    Bonjour Philippe, Merci beaucoup pour votre retour. Nous nous efforçons de proposer le meilleur rapport qualité/prix afin de satisfaire pleinement nos consommateurs, et nous sommes donc ravis que vous ayez apprécié. Au plaisir 🌺​, Le Service Client Hespéride.com

  • A. A.

    Aug 26, 2024

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    Love this piece on our balcony. Most days we eat our meals there instead of inside.

    Reply from Hesperide.com

    Hello, Thank you very much for your positive review. Your words will please our entire team. Have a nice day and see you soon 🌻, Hespéride.com Customer Service

Reviews displayed in chronological order

About Hesperide.com

JJA

Discover Hespéride's tables, chairs, armchairs and garden furniture, specialist in design garden furniture.

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4 rue de Montservon ZAC des tulipes Nord, Gonesse 95500

www.hesperide.com/en Home and garden
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