Customer reviews for hamiltonwatch.com

4.6 / 5

Calculated from 598 reviews obtained over the last 12 months

3284 reviews since 01/04/2020

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The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information hamiltonwatch.com

  • Company

    Hamilton Watch

  • Description

    Hamilton is the leading brand for automatic watches. Hamilton Watches combine the American Spirit with Swiss precision.

  • Address

    Mattenstrasse 149 2503 Biel / Bienne

  • Website

    https://www.hamiltonwatch.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Completely satisfied.

    Review of , following an experience of by A A. *

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  • 3 / 5
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    When my watched arrive I was excited, but when I opened my my package the watch box was dirty. When I finally opened the watch box my watch was on its side and not in the fixed position. Sucked seeing my watch like that… it was probably banging/bouncing around in the box.

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  • 5 / 5
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    Wonderful service, fast shipping, and excellent product

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  • 5 / 5
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    Simple process, order arrived quickly.

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  • 5 / 5
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    website navigation was good.

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  • 5 / 5
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    It arrived very quickly. Dont need a lot of instructions but some would have been good

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  • 1 / 5
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    Bad watch

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  • 5 / 5
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    This shipment wast really quick and the packet arrived in good order. Great

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  • 5 / 5
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    Easy!

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  • 5 / 5
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    Great product! First saw it in Jack Ryan with the main character wearing the watch and thought it looked very nice.

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  • 5 / 5
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    Very easy to navigate the website for the purchase.

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  • 5 / 5
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    Easy and quick shipping

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  • 5 / 5
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    Excellent

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  • 5 / 5
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    Easy to navigate and purchase via website. Full stock, unlike nearest Hamilton retailer which was 2 hours away.

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  • 5 / 5
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    Easy. Didn’t take long. A breeze.

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  • 5 / 5
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    Well designed web site. Good balance between visual and written information. The images of the watches are amazing and allow the buyer to get a good feel for the products. Overall a great experience.

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  • 5 / 5
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    yes

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  • 5 / 5
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    I wish the numbers were more visible at night.

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  • 5 / 5
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    Order shipped fast and was accurate. Love the strap.

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  • 5 / 5
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    Good

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  • 5 / 5
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    The website was easy to access and navigate. No problems arose during the ordering or payment process

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  • 5 / 5
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    Titanium is wonderfully light and stylish. The double clasp band was an added bonus.

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  • 5 / 5
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    Was able to find many positive YouTube videos that influenced my decision. Would have liked to have been able to see one in person before purchasing. Product packaging could have been higher given the price.

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  • 5 / 5
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    It was a birthday gift to our son and it arrived in time

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  • 5 / 5
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    Great time piece.

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  • 5 / 5
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    Fast response.

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  • 5 / 5
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    The entire purchase experience was fantastic. We bought 2 watches and each timepiece is stunning.

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  • 5 / 5
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    Simple and elegant. My go to watch for when I’m getting down and dirty.

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  • 5 / 5
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    It works.

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  • 5 / 5
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    ...

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  • 5 / 5
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    I love my watch! My favorite thing was it showed up already set to Hawaiian Standard Time. That's amazing! The website was easy to figure out. Shipping was on time, even mailing it to Hawaii. This will not be my last Hamilton watch

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  • 5 / 5
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    Very impressed with the free 2-day delivery. Hamilton has a wide selection of watches of many types and price range.

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  • 1 / 5
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    You shipped the wrong item! I am shipping it back. I was supposed to get a nato strap and you sent a leather strap which was not even that nice!

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  • 5 / 5
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    Husband loves his new watch

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  • 4 / 5
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    Ordering was no problem and watch was delivered in ~4 days.

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  • 5 / 5
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    The quality is amazing. Very classy timepiece. The site was easy to navigate and made the selection and purchase experience a good one.

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  • 5 / 5
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    excellent field watch

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  • 5 / 5
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    My overall experience was very pleasant. The website was very easy to navigate and my purchase was without any issues. Delivery was as promised.

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  • 5 / 5
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    Very satisfied with all my Hamilton watch and strap purchases, I have been a Hamilton watch guy for many years.

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  • 5 / 5
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    I love my Hamilton Khaki Field Bronze watch. The movement, size, and weight are perfect. The watch is perfect size and great for a classy occasion or as a daily one.

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  • 1 / 5
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    This watch simply does not work. It stops when I take it off at night. The next morning I have to reset to the current time.

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  • 5 / 5
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    Great

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  • 5 / 5
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    Ok ok

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  • 5 / 5
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    just good, it was good Products was Perfect that i expected

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  • 5 / 5
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    Great

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  • 5 / 5
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    Excellent

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  • 5 / 5
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    No significant problems experienced.

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  • 5 / 5
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    Is a great watch

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  • 5 / 5
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    I’ve only had this watch a few weeks it’s very nice and everything I need in a watch. As for how it is two years down the road time will tell.

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  • 5 / 5
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    Easy to use, navigate, and purchase.

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  • 5 / 5
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    Easy to navigate site and checkout.

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  • 5 / 5
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    I just love my skeleton watch it’s so much nicer looking in person

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  • 5 / 5
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    Excellent packaging and really fast shipping.

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  • 5 / 5
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    Order shipped within 24 hours and arrived on time!

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  • 5 / 5
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    We’ll-made Swiss watch at a reasonable price. Fairly quick and easy to order and the shipment arrived on time.

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  • 1 / 5
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    Watch band came with scratch on it.

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  • 5 / 5
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    I love the strap. And all other products as well.

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  • 4 / 5
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    It was fine. Not an unpleasant experience. I came from Amazon with the item in mind. I loved the watch but did not trust the vender selling it at discount, and decided to buy directly if possible. The website is fine. The layout is okay. The image sizes are okay. My item was a little hard to find. I think it was on page 14 of a search for “khaki field automatic”.when I clicked on a watch to learn more I wished more information was available.

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  • 5 / 5
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    I like being able to tell the time without having to press a button as I did on my iWatch.

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  • 3 / 5
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    Great watch, not worth the price, was over 150 dollars less just 10 months ago

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  • 5 / 5
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    Easy process and Hamilton helped resolve a delivery issue that was not their fault.

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  • 2 / 5
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    No help from customer service. Shipping slow.

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  • 5 / 5
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    Very easy buying experience. Glad to be able to purchase online directly from Hamilton

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  • 5 / 5
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    I received the watch very quickly and it is gorgeous!

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  • 5 / 5
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    The site is okay. It was easy enough to find the watch.

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  • 5 / 5
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    The purchase was smooth

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  • 5 / 5
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    Received the strap in time and the quality looks good.

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  • 5 / 5
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    The site was easy to navigate through and find the watch that I wanted. I was searching for my watch in particular.

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  • 5 / 5
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    Great experience and quick shipping

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  • 3 / 5
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    It was an average experience

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  • 5 / 5
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    Excellent customer service! They went the extra mile.

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  • 5 / 5
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    On the whole the experience was a very pleasant one.

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  • 5 / 5
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    Well made beautiful strap priced well

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  • 5 / 5
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    Easy Order. Fast delivery.

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  • 2 / 5
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    Not as good as I had hoped. Processing and delivery experience was terrible

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  • 5 / 5
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    Great experience. Great watch

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  • 5 / 5
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    Great watches, friendly page, smooth delivery

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  • 3 / 5
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    forgot to send me the watch strap tool with the purchase of my strap, had to contact them and waited a week for it.

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  • 5 / 5
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    Nothing to add

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  • 5 / 5
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    Gorgeous Watch….great feel and well made, shipping was super fast

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  • 5 / 5
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    Super easy to purchase

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  • 5 / 5
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    Great value fast shipping.

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  • 5 / 5
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    Very positive

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  • 5 / 5
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    Great product, fast shipping, easy to find products you are looking for

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  • 5 / 5
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    Well designed website, easy to navigate. Found the watch I was looking for and purchased it.

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  • 5 / 5
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    Very smooth process and the watch is Gorgeous!

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  • 4 / 5
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    I ordered 2 replacement wrist band for my khaki field. The same as the original one and a blue and white nato which I put on right away. After not even 1 week, the leather loops are already losing color and looked scratched while I am doing nothing but my daily routine while the khaki one lasted me for 2 years.

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  • 5 / 5
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    The purchasing process was was smooth and easy.

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  • 5 / 5
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    Excellent!

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  • 5 / 5
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    ...

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  • 3 / 5
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    It indicated on the Website that I would receive a Hamilton Water Bottle along with the purchase, and the watch would be in a special gift wrap. Neither of those happened. I wrote back asking about the water bottle, and no response from Hamilton. a bit disappointed after having paid full price for the watch. The watch itself was good, no complaints.

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  • 5 / 5
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    Easy to find items and purchase

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  • 4 / 5
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    Easy navigation but it kept putting me in different currencies.

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  • 5 / 5
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    Excellent.

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  • 5 / 5
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    Great watch as expected with Swiss quality. Everything I expected.

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  • 5 / 5
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    N/A

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  • 5 / 5
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    Simple and easy to navigate.

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  • 5 / 5
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    Easy to use

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  • 5 / 5
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    Site was easy and efficient to navigate, immediate email confirmation, image assets and descriptions easy to see and understand.

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  • 5 / 5
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    Delivery was quick, although I didn't recieve free promo bottle initially, when I contacted CS they sent it next day.

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