Customer reviews
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Fit perfectly and the color is great. I couldn't quite tell from the photos but turned out to be great!
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Very easy order. Shipped quickly.
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Nothing
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I was confused about the manufacture’s warranty and higher price verses other retailer’s possible lack of warranty and cheaper price point. I went with buying direct from the manufacturer. So I wouldn’t have problems having my watch serviced, if needed. This watch is going to be busy.
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Little hard but fantastic, the tools included are fine but could’t use them because of broking nib
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I’ve been reaching out for three days, watch is too big for the recipient. I’ve been attempting to return and I have not heard from customer service or received a fedex label.
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Answer by hamiltonwatch.comFlagDear customer, Thank you very much for your feedback and we’re sorry to hear about a delayed response from our customer service team. We understand that a label was already provided to return your watch.
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Easy to use. My one knock is Hamilton has way too many watches...really need to simplify the product lines
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Hamilton Site is very well laid out and aesthetically pleasing. My one recommendation is make it easier to switch from the international site to the regional site. I’m traveling and was automatically directed to the international site, and it took some time before I globally figured out how to get to the American site.
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Very user-friendly to navigate and look for a specific watch or family of watches.
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All round a great watch. Only suggestion would be to make crystal anti-refective.
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Fast delivery, appreciate the amazon pay option, made it super easy.
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Very good website layout. Easy to navigate and find what I was looking for. Also saw other products that I may be interested in purchasing later
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I made assumptions about the watch based on it's price and lineage that were not specifically spelled out in the images of technical product information i.e. - watch had a visual back to allow workings to be visible. - watch had a screw down crown
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great
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Pretty good
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Site is easy to use, exceptionally fast delivery, high quality product.
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I was just surfing the internet when I saw a picture of Hamilton watch and didn’t like it. A week after I decided to go surf in the internet and I saw the newest Hamilton watch and I look at it maybe three to four times and fell in love with it and I decided to buy one on the same day and I’ve got it. I love it.
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It’s a straightforward experience, but oddly the watch I bought went from 495 to 475 the day after I paid. That was off putting.
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Watch was received in less than a week after purchase.
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Great experience
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Not happy with the fit of the strap. The tip gets caught of the retainer and the other retainer can't be moved to satisfactorily cover the end tip.
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It was initially hard to find the watch I was looking for. Once I input the Hamilton serial #, it was easy.
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Very easy to use website, which also notified me when the watch I wanted was back in stock.
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Beautiful time piece recommended by S.B.Reptiles on Instagram, he’s big into time pieces specifically Swiss & Automatics . Love the way they are packaged and made.
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Watchmaking for the Everyman in a purist form. From the simplicity of form, to purity of metal, to the feel of the band. An attainable watch for everyone with a genuine potential to grow with you. What more can be said.
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This item shipped immediately and I received it next day. Extremely fast service. Ordering was easy. Product was easy to find and compare colors.
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Website itself is fine.
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For a company of your stature, the site feels old and dated. It is also strange to not have the capacity to track your order online. Lastly, your fonts and other things for the very page that I am filling this out on do not match the rest of the brand. It looks like it was created in wix or a free page builder. I would just suggest you protect the brand that you have worked so hard to create.
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Easy to navigate and find the watch I wanted, even if the site feels a bit dated.
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Impeccable service quality and prompt shipping worth the price
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If you want people to submit a review, don’t force them to add written comments, submitting a review is very quick if it is all boxes and stars. Adding comments starts to take up time and then people can’t be bothered to fill it in and therefore actually close out before populating the survey and don’t submit, when they were going to. You would get more results without the qualitative comments being mandatory I think. You’re welcome. The watch is great.
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Canadian pricing! No b/s trying to figure out conversion, taxes, shipping. Nice! Shipped on time, tracing was easy. Showed up on time.
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It was easy to find the style and specific watch I wanted.
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Clean site. Good product. Fast delivery
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I got this for my husband for his birthday and was reasonably priced for what all it does! This watch was doable for myself rather than his dream watch Breitling.
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The service was fast and efficient.
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I received my khaki Hamilton titanium watch in just a few days. It was beautifully packaged and in perfect condition. The watch looks great and works perfect. I am 100% happy with my purchase.
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This is a A list watch, you should improve your packaging methods.
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Very good
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Everything went great!
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n/a
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Great online experience
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Customer service was more than helpful. I called asking a question concerning the packaging of the watch and The customer service sales representative went out of their way to ensure my questions were answered. I was not expecting that and it was refreshing.
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Super simple to order. Fast and free shipping. Arrived well packaged and protected.
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Great watch. Keeps accurate time. It’s not too heavy. Strap is nice leather and solid.
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My experience on the site was great and I was well pleased with the products
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Brand Quality
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Great selection of inventory.
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Fantastic Strap ! Fast Shipping !
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The watch is beautiful and works great. Thank you.
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Bronze field watch is stunning. Exceptionally well done.
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Fast easy and quick shipping
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This is the 3rd time I have purchased this same watch. This is the first time it has come so basic, no extra metal band and in a little box. Previously it had the metal band, nice box with little tools. Hamilton changed.
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Delivery and online experience was perfect.
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Great!
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Fast turnaround, excellent service.
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Great piece for everyday wear
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Easy and quick check out. Overall was good but searching options for the right size was a bit confusing.
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My purchase was relatively small but everything worked out perfectly from the choices on the website to payment and prompt delivery. I would not hesitate to use this site again.
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Good selection
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The website was easy to navigate and fast shipping was convenient but a damaged product was shipped and customer service was not helpful in resolving the issue in time to give the watch as a gift.
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Love the automatic version, the polishing and dial changes make it very versatile!
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Great
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I’m a huge fan of Hamilton products. I look forward to seeing the future of the brand and the history remade. Keep up the great work.
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Fast shipping and great service.
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Site navigation, client service and delivery were all top notch. I especially like that I was contacted when my preferred watchband arrived in stock.
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Excellent service, ordered Jazz master 20mm strap got it the next day!
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Good price with swiss brand watch. high ratio of price to product.
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Navigation around the site and the purchase process are easy to complete.
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Navigating the website was an easy experience, I knew exactly which watch I wanted and didn’t find trouble getting it. The delivery was fast and the box was not harmed.
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Love it!
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Shipping was very fast!
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web site is fine delivery good
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Easy to use website
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Inquiries were responded to timely & addressed all questions; order was received timely as well & timepiece was well protected in packaging.
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Perfect watch and came quickly
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Great looking bracelet
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Speed of delivery and ease of purchase.
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Have loved this produce for decades
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Everything was pretty straightforward.
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Is hard to fine the product that fit specific watches
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Excelente
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N/A
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Fast, efficient delivery
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It was fine. Would have liked more pictures.
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The site is easy to navigate and find exactly what I wanted.
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Great value for quality watch
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Great ostrich band with such a beautiful tan color and a great clasp Excellent price and super fast shipping
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I've owned Hamilton watches for many years. I own a couple dozen vintage Hamilton watches and my recent purchase of the Hamilton Khaki Bronze watch was my fourth modern Hamilton. The watch looks great but after having it for a week it has stopped working properly. Three times in the last twenty four hours it has stopped. It is properly wound but keeps stopping.
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Fast delivery
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You had what I was looking for!
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My current Khaki Field Automatic is 13 years old and is having it's first service. I am on the 3rd strap and this purchase is my backup for 3 or 4 years from now. I appreciate being able to maintain the original like-new appearance with the stock strap being available. Thank you.
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You're being annoying by making me type something here. In fact, you'll probably get more responses if you don't -most people will just close the survey.
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Good
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Love the quality, amazing
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Delivery was good, happy with the purchase!
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Difficulties to navigate.
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The strap I received is nice, only the complimentary spring bar tool that was advertised didn’t arrive, which is a bummer.
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Everything was good, although the price was higher than other sellers
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N/A
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