Customer reviews
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Better than I imagined. Great watch
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Easy to find what I was looking for. Fast delivery. Good quality product.
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Organization is not great, and seemingly endless variations of the same watch on separate listings made it hard to navigate
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None
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Website was informative, easy to navigate.
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Just a great watch company!
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Easy and efficient.
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Good basic website
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Love this watch! The design and craftsmanship are beautiful and timeless.
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The band is 20mm my watch is 21mm Band to small Need to exchange it
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over all great watch
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Beautiful watch! Very happy
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Easy to order received in 2 days as stated
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Good
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I ordered this, at first I thought it was expensive but when I got the package I saw it came with everything, new spring bars, even the tool to remove the old spring bar
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Bought is gift for my husband and he loved it and appreciated the back story to the watch as well as the mechanics.
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From the order to delivery everything was seamless and the watch looks gorgeous. It was more than I expected great company!
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Beautiful competitively priced time piece. Fast shipment. Thank you.
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Website is very user friendly and the watches presented are as expected
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Beautifully made watches with a military legacy.
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Beautiful time piece.
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Great site easy to navigate
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My family and I are very please with Hamilton watch.
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The process to purchase was easy. I would have liked a few more real light photos or videos of the watch being worn in different lighting but the process was good.
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Beautiful watch from a company with a rich and prosperous history.
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The site is very user friendly and free from erroneous materials distorting the buyers o really experience when buying a lifetime piece.
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Watch is a great quality. Price is about $200 more than it should be. Only reason it is so high is because of the bronze case. Not worth $400 more than the stainless steel option.
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Very good website.
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Poor quality very uncomfortable to wear. The black numbers around the bezel faded it out within 15 minutes of wearing it. I’m sending it back tomorrow
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It went well. Quick and good shipping.
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Satisfied
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I really liked the watch. It looks so beautiful than I though. And I was lucky to got my right size.
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Good experience
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The website was easy to use!
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Order processed and shipped out faster than expected. I appreciate prompt service.
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Nice thin mechanical
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Fast and easy purchase experience
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Easy to navigate website, easy to compare products, and easy to order. Watch was delivered quickly and was exactly as described. Excellent experience and product.
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Site is good, easy to navigate. Ordering was easy and delivery was prompt with good communication.
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Apple Pay would streamline a whole LOT of needless clicking and complication. NO APPLY PAY‼️ Do you REALLY NOT show the back of the Watch bands ⁉️🤯🤦♂️
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See note below.
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Good
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Great
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There is an issue with the watch and we emailed support. But there has been no response. This is very disappointing.
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Fairly easy to navigate website with good images.
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Amazing watch and better than described.
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Using the site was fine. It would have been nice to find a replacement strap from the description of the watch.
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Arrived in great shape, works like a charm
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Easy search and purchase option
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Nice quality. Perfect fit.
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Shipping was a hassle and the watch was defective. Broke within the first ten minutes.
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I already had a Hamilton automatic. I did order a new band which was perfect. I do appreciate the quality of the band and that a changing tool was sent with the purchase.
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Great
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I love my watches
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Well packaged quick fast delivery.
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Easy to navigate web site and very fast delivery
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Very good, great service, I would recommend.
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Since this watch was a specific graduation gift I appreciated seeing the accurate inventory status and commitment to two day delivery. Also the option to customize the band to a specific wrist size will save me a trip to my local watchmaker.
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Seamless process, easy to order and great Hamilton quality.
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The experience was simple and allowed me to navigate rather quickly to my desired watch.
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Easy website to navigate to purchase and great quality!
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The watch is great. The shipping is terrible, given the fact that it was supposed to be two day shipping, but it was more like 5 days. Customer service respond time was also terrible.
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I knew what I was looking for so life was easy
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Love how the watch band came with the tool to replace the band.
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Very satisfied with the navigation on the website. Was easy to see what I wanted to see.
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Beautiful watch! Super fast shipping!
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Ordered it and got it about 4 or 5 days later.
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Great customer service, simple to use website!
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Beautiful watch.
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The Hamilton website and purchase/payment options were fine; comparable with better online shopping experiences. I received an order confirmation and receipt but NOT a shipment confirmation or tracking number so I received it without notification. I did receive a shipping notification well after I received my purchase which led me to believe there was a duplicate order. I had to confirm with my financial payment companies that I hadn't in fact placed 2 orders.
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Bad quality strap
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Easy to navigate the site to find the perfect watch for your personality. I was very pleased with my Jazzmaster and look forward to a lifetime of wearing it!
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The watch is very well made. I like the way the days of the week are spelled out. I would have liked to order the stainless steel band but it was not an option. Pay by credit card was not an option. I also asked to be notified when one of the watches would be available and that never happened. Delivery was free and fast which I really like. Overall the process to order was good.
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Site is easy to use. Checkout was also easy. Payment options are awesome too.
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Even before the watch arrived, I tried to return it. The customer service department has not responded to me after contacting them several times. I would never recommend anything from this company to any of my friends. It was a horrible experience.
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Website was pretty easy to navigate.
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Easy to purchase. Watches came quickly.
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Nice quality strap and deployant clasp.
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As a watch collector of all styles and price ranges I find this watch to be as good a value as I have ever seen. Well done, Hamilton.
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The watch tells great time and is very sharp looking. I would like to get a steel bracelet for it but do not see it in the website
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All good. Thanks.
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the representative listened to our request, and very responsive.
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The strap that came with the watch lasted over 4 years of daily wear. Replaced it with the same strap, look forward to 4 more years
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Everything was simple and straightforward.
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Excellent service
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Good overall experience.
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Everything was clear and easy to navigate.
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The lack of replacement parts from the manufacture is unacceptable. Also, I still cant find what the Nato straps are made of. I
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Like the quick shipping.
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I loved the look of the watch
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Overall good experience on the website. The only disappointment was that I used the sizing function to measure my wrist. The watch clearly came not sized. I inquired with the service group and it took a week for them to respond. By then, I had taken to a Hamilton authorized jeweler for sizing. Kinda defeats purpose of buying online.
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I really like the watch strap that I ordered. But, my buying experience wasn't great. I sent an email to get some information and didn't receive a reply for a few days. So, I called and spoke to someone on the phone. The person I spoke with told me one thing. Then, I received an email reply a few days later with information contradicting what the guy on the phone told me. It was confusing and annoying to be told different things and to stress about my order.
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Huge fan of the brand. Value for money and love as timeless classic.
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I love my Hamilton watch..
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Pictures of watches being worn by a real person is super helpful in choosing.
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N/A
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Great
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Fast shipping and package arrived in good condition.
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Watch arrived quickly and well packaged. Met if not exceeded expectations. Happy with purchase.
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It was quick and easy but I would have like to receive tracking info also.
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