Customer reviews for hamiltonwatch.com

4.6 / 5

Calculated from 598 reviews obtained over the last 12 months

3284 reviews since 01/04/2020

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The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information hamiltonwatch.com

  • Company

    Hamilton Watch

  • Description

    Hamilton is the leading brand for automatic watches. Hamilton Watches combine the American Spirit with Swiss precision.

  • Address

    Mattenstrasse 149 2503 Biel / Bienne

  • Website

    https://www.hamiltonwatch.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    This watch is amazing! Better then any other Auto/Mechanical watch in the market! Don't bother getting a Seiko.

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  • 5 / 5
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    Great website

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  • 5 / 5
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    This watch was originally out of stock, but I was alerted as soon as it became available and immediately made the purchase.

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  • 5 / 5
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    Overall great purchase. 2 day shipping took 4 1/2 days to arrive, but that is likely on the shipping company. Easy transaction. Will buy again

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  • 5 / 5
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    Easy ordering process. Fast shipping. Excellent watch.

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  • 5 / 5
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    Easy experience online shopping, product was delivered quickly and was "signature" delivered to a neighbor so I didn't have to wait more than I needed to.

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  • 2 / 5
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    easy ordering

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  • 5 / 5
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    I love the 38 Khaki Field Mechanical and own 4 of them (2 with the ETA mvmt and 2 with the H50 mvmt) along with a few other Hamiltons. I prefer the ETA for the smoother sweep, but unfortunately, the bronze and black PVD weren't released with the ETA mvmt. I'm now purchasing all of the NATO-style straps because I believe the Hamilton's to be the most comfortable. I appreciate the leather keepers vs the metal found on the competition.

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  • 5 / 5
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    Easy to navigate.

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  • 5 / 5
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    Finding the product was easy and it was shipped quickly. The quality is what I expected for the price.

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  • 5 / 5
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    Extremely user friendly

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  • 5 / 5
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    Love my Hamilton watches!

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  • 5 / 5
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    Easy transaction process

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  • 5 / 5
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    Very happy

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  • 5 / 5
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    Great watch

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  • 5 / 5
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    The watch shipped instantly with tracking and the item was packed properly with plenty of padding.

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  • 5 / 5
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    My purchase arrived exceedingly quickly.

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  • 5 / 5
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    Hamilton is a wonderful company with excellent products full of historical significance.

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  • 5 / 5
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    I love Hamilton watches.

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  • 5 / 5
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    Product was as illustrated on the pictures. Good quality.

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  • 5 / 5
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    A particularly straightforward shopping experience. The faceted search was intuitive and the product information was detailed and helpful. The purchasing process was as easy as can be expected.

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  • 5 / 5
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    The site was easy to navigate. The pictures depicted the product exactly.

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  • 5 / 5
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    Fast shipping, easy transaction.

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  • 5 / 5
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    I’ve been wanting a khaki auto for years and I’m so happy to finally have one. Quality and the movement is amazing. Such a legendary history with Hamilton.

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  • 5 / 5
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    Everything is clear and straightforward on web-site. Good navigation. Wide choice.

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  • 5 / 5
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    Great strap

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  • 5 / 5
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    Easy to maneuver site. Able to find item I was looking for and great information about Hamilton and the watches available.

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  • 5 / 5
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    fantastic quality and fast delivery

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  • 5 / 5
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    An easy purchasing process from start to finish.

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  • 5 / 5
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    Very good service and quick delivery. The exact opposite of a watch I ordered from Timex recwntly.

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  • 5 / 5
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    Great watch and fast shipping! Excellent value

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  • 5 / 5
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    ...

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  • 4 / 5
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    Love the watch selection, the search capabilities, the overall customer service. I don’t remember there being a credit/debit card option for payment. I would recommend adding that as the only critical comment.

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  • 5 / 5
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    Easy to order and I knew what I was looking for.

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  • 3 / 5
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    The watch is FANTASTIC! THE UPS DELIVERY EFFORT WAS TERRIBLE!

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  • 5 / 5
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    I love this diver watch style. I don't dive and will never dive but for me this style watch has long-term appeal. I have another more expensive Swiss Made watch, but as expected it has become an heirloom item that I don't want exposed to everyday use. I now know through ownership that my first Hamilton watch will after many years eventually join that one in the case.

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  • 5 / 5
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    The concern that you didn’t have specific user manual guide for my watch. Watch looks amazing. Love it

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  • 5 / 5
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    All satisfactory

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  • 5 / 5
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    Fast and easy

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  • 1 / 5
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    The strap did not fit, as I need a 17mm, but that size is no longer available in the site. A 16mm is too small and an 18mm is too big. I can take out the cylinders to swap them for a size that would fit due to the retractor built in. Because of the lack of leather on the strap to accommodate the retractor, the band ripper when I was trying to get it off the watch after it did not fit.

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  • 5 / 5
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    I easily found what I was looking for nad it was shipped and in my hands within just a few days.

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  • 5 / 5
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    38mm is perfect

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  • 5 / 5
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    The Hamilton NATO watch bands are exception. I own four for my two Hamilton watches.

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  • 4 / 5
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    Had no problems. Ordering was quick and easy - received watch promptly.

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  • 2 / 5
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    I received the wrong size strap unfortunately. I sent it back immediately and I’m waiting for a exchange hopefully. The size was too big, I’ve never had to send anything back or ever had a problem. Just hope this gets resolved swiftly.

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  • 5 / 5
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    Good

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  • 3 / 5
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    I Found It 200usd cheaper on Amazon after my purchase.

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  • 5 / 5
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    Hamilton watches have great heritage along with being Swiss Made and at a reasonable price. I bought this watch to commemorate my sons birth.

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  • 5 / 5
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    Overall great experience. Quality products, shipped quickly, and a price that didn’t break the bank.

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  • 5 / 5
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    Simple easy purchase. Fast shipping and great product.

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  • 5 / 5
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    THe website was easy to use and our order arrived promptly

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  • 5 / 5
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    Easy to navigate Website.

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  • 5 / 5
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    None

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  • 5 / 5
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    A 5 great watch.

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  • 5 / 5
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    Good website. Easy to navigate.

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  • 5 / 5
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    Great product and price point.

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  • 5 / 5
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    Good site, easy to navigate and buy watch.

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  • 5 / 5
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    Love this watch

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  • 4 / 5
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    The process was fine but it was odd to enter make the purchase and I was never really sure when and where to enter my credit card info. Typically it is done earlier in the purchase process.

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  • 2 / 5
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    Not very durable I had to replace the band after 4 months of daily wear/ The watch itself is great but the bands do not meet the overall quality of the watch.

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  • 5 / 5
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    Very satisfied.

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  • 5 / 5
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    Simple ordering & super fast shipping

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  • 5 / 5
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    The purchase was seamless, as you'd expect at this point. The watch is exactly what I wanted, though I do kind of wish there was a date function, but that's quibbling. It's a handsome watch.

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  • 5 / 5
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    Easy to use

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  • 5 / 5
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    Love the psr. Comfortable to wear and the green display is awesome.

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  • 5 / 5
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    I bought this watch for my Husband, our 15th Wedding Anniversary. He's always been fascinated by watches and wanted to ease his way into someday starting a collection. I started searching for the perfect first watch for him. He's an avid sportsman, fishing, hunting, clay shooting, and into military history. As I fell into the rabbit hole of watches and deciding which one to get, I could not get the Hamilton Khaki Field Mechanical watch out of my head, so i went with it. AND HE LOVES IT! He's really enjoying this watch, and is getting a lot of compliments on it, some think that it's very high end. It's a beautiful time piece, with precision movements and couldn't be a better introduction into the world of watches. He's learning more and more about it every day and is really enjoying wearing it. Proud to be wearing something that has such a strong American heritage. So far its wearing well, he loves the color I went with (Dial Color Green, NATO Strap and Stainless Steel Brown). So far, so great!!

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  • 2 / 5
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    I limited my choice of NATO strap sizes using your website's filter. Because it was a Hamilton strap, I could justify spending the $50 on it. But, when the strap was finally delivered, I was too narrow for my Khaki field… Pretty disappointed and ended up going back my old $10 nato from Amazon.

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  • 4 / 5
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    This is a great and easy to use sight.

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  • 5 / 5
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    I love the history of the company, web site is laid out well offering everything needed to pick the right watch.

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  • 5 / 5
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    The entire experience was easy and smooth. The website displayed clear depictions of the piece, good detail on the specifications and a smooth purchase experience.

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  • 5 / 5
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    Great service; great looking classic watch.

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  • 5 / 5
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    This is my first Hamilton. I am enjoying the manual watch, with a classic chrono. It's accurate, and comfortable on my 7.5" wrist. As a form RAF pilot, I particularly enjoy the heritage of the watch, and really enjoy it's retro styling. Well done Hamilton!

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  • 5 / 5
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    Great strap.

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  • 3 / 5
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    Customer service is painful!!

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  • 5 / 5
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    Easy to navigate and I could clearly find what I wanted. Purchasing and shipping was all very smooth.

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  • 5 / 5
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    Great looking, high quality watch.

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  • 5 / 5
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    Amazing quality. Fits well. Keeps time. Quick shipping.

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  • 5 / 5
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    Beautiful watch. Looks better than I thought it would.

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  • 3 / 5
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    The initial service was ok and questions where answered but one and that would create a problem. The call after package was received the person would not listen to my concern of the extra fee I paid for overnight service that I did not get the package coming on Tuesday for a order that was made on the Thursday before. They would not entertain my request and rudly cut me off in my explanation.

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  • 5 / 5
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    Easy to find products, I wish there was more variety with colored buckles though. There’s only 2 20mm straps that have black buckles. Mall the other straps are silver buckles and clad with the all black khaki field mechanical.

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  • 1 / 5
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    I was sent the wrong item and Hamilton’s customer service is soo bad that they won’t even fix the issue. I shipped the wrong item back to Hamilton and not only they kept the wrong item but also charged my credit card. So they took the money and the wrong item back.

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  • 5 / 5
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    I wish it had of specified it came with a strap. The 'buy strap' button is a good upsell technique. Also, it doesn't glow in the dark unless I charge it.

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  • 5 / 5
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    Fast delivery

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  • 4 / 5
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    Worked well

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  • 5 / 5
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    It was pretty easy to find the bands that would fit my watch, and the one I selected (Khaki Field BLACK STRAP 20mm) fits perfectly. The installation tool was a great help as without it I would have had to cut the old band off the retaining pins. The shipping time was very short and I received my new band only two days after I ordered it.

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  • 5 / 5
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    easy ordering selection is great but a little more variety on band options would be greatt

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  • 5 / 5
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    they ship really fast

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  • 5 / 5
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    Great look and a perfect fit.

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  • 5 / 5
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    None

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  • 5 / 5
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    Outstanding webiste and easy to navigate.

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  • 5 / 5
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    Order processing was very clear and the watchband was delivered promptly as advertised.

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  • 5 / 5
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    Great watch

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  • 5 / 5
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    Hamilton American history and designs and Swiss movement simple, elegant and accurate.

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  • 5 / 5
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    Great watch.

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  • 5 / 5
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    This watch is everything I hoped for. Good looking, accurate and affordable.

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  • 4 / 5
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    works ok

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  • 3 / 5
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    The watch is fantastic, buying new watch bands isn’t. Over 100 dollars is crazy money for something I will need to replace again(this is my third band in 3 years). Even with the handy tool supplied (of which I also have 3 of) the price is steeper than I’d ever want to pay

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  • 5 / 5
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    Overall it was a great experience. My one wish would be to have the option of choosing different straps, or bracelets when purchasing.

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  • 5 / 5
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    First time buyer and impressed with the ease of ordering and available payment methods

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  • 5 / 5
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    My seventh Hamilton, very happy with watch. Fast delivery. Would buy from company again.

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