Customer reviews for hamiltonwatch.com

4.6 / 5

Calculated from 598 reviews obtained over the last 12 months

3284 reviews since 01/04/2020

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The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information hamiltonwatch.com

  • Company

    Hamilton Watch

  • Description

    Hamilton is the leading brand for automatic watches. Hamilton Watches combine the American Spirit with Swiss precision.

  • Address

    Mattenstrasse 149 2503 Biel / Bienne

  • Website

    https://www.hamiltonwatch.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    New to the Hamilton product but plan on being a return customer.

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  • 5 / 5
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    Fantastic

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  • 5 / 5
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    The items I ordered were available and they shipped quickly.

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  • 5 / 5
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    I didn’t receive a backpack that I saw was made available for free the day after my purchase. But the watch was nice

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  • 4 / 5
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    Sight is modern and easy to purchased

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  • 5 / 5
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    Love the watch. Would have been nice if it was a lever set. But all in all it's a grate watch. Grate workmanship

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  • 5 / 5
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    Everything was great.

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  • 3 / 5
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    Overall ok

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  • 5 / 5
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    Good web site

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  • 5 / 5
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    The process was quick, easy, and flawless.

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  • 1 / 5
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    Doesn't ship internationally, only to USA.

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  • 5 / 5
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    Easy purchase process

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  • 5 / 5
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    Really nice watch band.

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  • 5 / 5
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    https://youtu.be/6nPkI_iechc

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  • 5 / 5
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    An amazing watch

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  • 5 / 5
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    Thank you

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  • 5 / 5
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    Fast service.

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  • 5 / 5
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    easy to navigate the overwhelming selection of beautiful watches and accessories

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  • 5 / 5
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    Great and dependable watch

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  • 5 / 5
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    Huge fan of all of Hamilton’s products. In my opinion they are the best watches for the price.

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  • 5 / 5
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    Great experience, quick and easy.

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  • 4 / 5
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    I love the watch. Only thing I don’t love is how long the strap is. The end of the strap sits too close to the top lugs when on.

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  • 5 / 5
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    N/A

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  • 5 / 5
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    Great design and quality

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  • 5 / 5
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    My on-line shopping experience, including delivery was flawless.

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  • 4 / 5
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    I love Hamilton watches, but I had a little problem with the bracelet purchase.

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  • 5 / 5
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    The website was easy to navigate thru and ordering online was quick & easy

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  • 5 / 5
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    Site was easy to navigate and e checkout was a breeze. Love my watch.

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  • 5 / 5
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    Love it. Great size and beautiful design

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  • 5 / 5
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    On line shopping experience at above average amongst numerous Non Watch industry. No problems with the website, however some descriptions of the watch (Murph 38mm) is more to desire, such as the finish of hands unclear from site photos or description lacking.

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  • 5 / 5
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    Excellent quality watch strap exceeding expectations

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  • 5 / 5
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    Watch is extremely good quality

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  • 5 / 5
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    Easy to navigate website.

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  • 2 / 5
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    Not great customer service.

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  • 5 / 5
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    Great and easy experience!

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  • 5 / 5
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    Bread products

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  • 5 / 5
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    Easy to purchase and fast.

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  • 5 / 5
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    Customer service is great. The watches and wrist bands are top tier.

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  • 5 / 5
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    None

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  • 5 / 5
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    Site was easy to navigate. Found what I wanted with ease.

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  • 5 / 5
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    Quality product! Original band. Generic bands are junk.

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  • 5 / 5
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    Fast service. Excellent service

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  • 5 / 5
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    Bought the panda dial chronobwitbbghr black band but thought it would look much better on this bracket and was not disappointed. Easy to adjust sizing. A bit of difficulty with changing the strap on the case. A bit of a tight fit. Hard to get the changing tool between the lug and band end to remove or replace the bars.

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  • 5 / 5
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    N/A

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  • 5 / 5
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    N/a

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  • 5 / 5
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    Finding the strap was simple.

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  • 5 / 5
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    Let me preface with the fact that the “Hamilton” watch site navigation is extremely intuitive. I was on the “notify” list for the “Air Zermatt,” and was notified when available. The ordering process was simple enough and delivery was indeed [2-Day] expedited. Very pleased with my order.

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  • 5 / 5
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    Thin and lightweight but good quality.

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  • 5 / 5
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    Straight forward old school service and quality

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  • 5 / 5
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    I used PayPal to purchase my watch which uses a P. O. Box address. Of course customer service called me to get a physical address for UPS. The customer service lady was very helpful in getting everything worked out and my watch was delivered successfully. I wish you would consider delivering to a P. O. Box as the Post Office is more reliable than UPS. By the way, the 2 day delivery took 4 days. But I am happy, the watch is beautiful.

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  • 5 / 5
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    Easy and fast service.

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  • 5 / 5
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    I didn't have any difficulties and it was easy to go through.

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  • 4 / 5
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    Arm band to small, not made for men

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  • 5 / 5
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    N/a

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  • 5 / 5
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    Watch came by mail quickly. It’s a beautiful timepiece!

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  • 5 / 5
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    I am all about precision time keeping. My Hamilton has only been set once since I received it.

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  • 5 / 5
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    Everything was A OK

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  • 5 / 5
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    The purchase was great!

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  • 5 / 5
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    Perfect for my needs. Smooth checkout and delivery…. No regrets….

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  • 4 / 5
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    I also ordered a watch strap but it didn’t fit the mechanical khaki. I wish the website wouldve been more clear

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  • 5 / 5
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    The web site is very intuitive and easy to search and navigate

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  • 5 / 5
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    I like the quality and design

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  • 5 / 5
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    I bought it in memory of Peter Thomas

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  • 5 / 5
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    The order shipped the same day and I received the next day!

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  • 5 / 5
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    Great! Just would like if I didn't need to share additional comments like these just to fill out your survey.

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  • 5 / 5
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    Great Experience!

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  • 5 / 5
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    Bought an Aviator band for my Field watch and it fit beautifully. Supreme quality leather.

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  • 4 / 5
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    I was very dissapointed that the original watch band showed the wear that it did. I only wear the watch to formal and dinner events, so it does not see any type of aggressive use. Spending $100.00 for the replacement was hard to accept. I do love the watch itself though.

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  • 5 / 5
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    N/A

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  • 5 / 5
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    Easy to find what I was looking for

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  • 5 / 5
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    Excellent watch!

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  • 5 / 5
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    Quality watchband, very happy with my choice.

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  • 3 / 5
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    When I placed my order I also used the email address and requested my order not to ship until the 9th of Nov. as I was out of town. This was not done. I almost missed my pick up day and UPS was about to send my order back. Why provide an email address on the checkout page if nobody reads the mail?

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  • 5 / 5
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    Smooth process.

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  • 5 / 5
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    The absolute best

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  • 3 / 5
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    Nowhere on the site does it give the length of the strap, or that there are 2 different strap lengths. I had to call, wait 20 minutes to speak to a service agent to find this information.

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  • 5 / 5
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    Great quality watch

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  • 5 / 5
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    Love Hamilton watches this is my 3rd

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  • 5 / 5
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    overall good experience, but apple pay not available

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  • 4 / 5
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    The site is clean but sometimes hard to switch between like products

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  • 5 / 5
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    Easy checkout process and fast shipping!

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  • 5 / 5
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    Outstanding strap craftsmanship.

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  • 3 / 5
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    Band is nice but pins provided were wrong size. Had to use old pins.

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  • 5 / 5
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    Very pleased

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  • 5 / 5
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    The watch is gorgeous. Service was great. Something I’m happy to wear everyday.

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  • 4 / 5
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    Reasonably good experience with ordering, shipment, notifications, etc.

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  • 4 / 5
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    Site experience was great. Would love to see additional lifestyle images or video links.

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  • 5 / 5
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    Easy to navigate website with fast shipping.

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  • 5 / 5
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    Hamilton was SUPER helpful in completing my order in a quick fashion.

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  • 5 / 5
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    It’s is a good companion to your Hamilton Khaki King, especially in summer

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  • 2 / 5
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    Using the website is easy and a decent experience.

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  • 5 / 5
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    I visited the site numerous times during the months prior to my purchase. I looked at reviews and was able to compare the different types of watches and mix and match face/strap options to find what worked for me.

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  • 5 / 5
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    Quick delivery, as good-looking in person as I hoped. Pleased with the purchase, and likely to purchase directly again.

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  • 5 / 5
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    This watch is beautiful! I really like it.

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  • 5 / 5
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    Easy site to navigate

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  • 5 / 5
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    Love it! Looks great, well built, comfortable and keeps great time.

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  • 1 / 5
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    The pieces to connect the strap to the watch face are significantly smaller that the strap itself. It’s impossible to connect the strap to the watch face. Please let me know if you can provide a pieces.

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  • 5 / 5
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    Hamilton is a brand I’ll continue to use and look to for my next purchase.

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  • 5 / 5
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    It was easy to purchase

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  • 5 / 5
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    Site is easy to navigate. Shipping was super fast! The box and presentation was more than I expected. I had never bought a Hamilton before and it was for my husband as an anniversary gift. We both love the watch and the weight is nice too.

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