Customer reviews for hamiltonwatch.com

4.6 / 5

Calculated from 598 reviews obtained over the last 12 months

3284 reviews since 01/04/2020

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The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information hamiltonwatch.com

  • Company

    Hamilton Watch

  • Description

    Hamilton is the leading brand for automatic watches. Hamilton Watches combine the American Spirit with Swiss precision.

  • Address

    Mattenstrasse 149 2503 Biel / Bienne

  • Website

    https://www.hamiltonwatch.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Professional

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Great

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  • 5 / 5
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    This watch is great especially coming in just under $1000. The watch both looks and feels of top notch quality in every way.

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  • 5 / 5
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    Simple to navigate and easy to find what you’re looking for quickly, it’s kinda hard not to find something that you like from Hamilton

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  • 5 / 5
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    it was easy.

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  • 5 / 5
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    Very easy to purchase

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  • 5 / 5
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    Easy to order

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  • 5 / 5
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    it came quickly and in the most secure packaging you'd expect

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  • 5 / 5
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    Easy process

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  • 2 / 5
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    Strap is too short. Told by parts that longer strap will take 6 to 8 weeks. At that point I will need to BUY the longer strap and TRASH the original.

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  • 5 / 5
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    Make sure you choose the correct shipping option. I went with 2nd day shipping and played tag for a couple days with UPS. Was delivered fast though.

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  • 5 / 5
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    This watch is extremely disappointing. It is TOO small for a man and the strap is terrible. I really wanted to love this watch but I returned it the day after it arrived. I do not recommend this watch at all.

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  • 5 / 5
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    Very easy to navigate.

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  • 5 / 5
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    Excellent quality.

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  • 5 / 5
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    Delivery was fine.

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  • 5 / 5
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    It was pretty straight forward and had nice descriptions. It wasn’t too fussy and definitely highlighted the watched well.

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  • 5 / 5
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    Super fast shipping. Watch was expertly packed.

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  • 5 / 5
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    The website worked well on mobile and made ordering a simple process. The human factors were great.

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  • 5 / 5
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    Hamilton Khaki Field 38mm

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  • 5 / 5
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    A very easy ordering process. A quality watch at a reasonable price.

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  • 5 / 5
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    The watch is beautiful. At first the band was pretty stiff but it quickly broke in and is now extremely comfortable. A perfect daily driver watch.

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  • 5 / 5
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    Hamilton is just always very solid with an amazing product! Love it and are on our 3rd watch!

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  • 5 / 5
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    Site is very good.

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  • 5 / 5
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    Great, I just wish there was more pictures/videos of the product.

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  • 5 / 5
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    Easy shopping, quick shipping, and a beautiful watch!!! But how the watch looks on different wrist sizes as well as visualize different straps on a watch is a must for online shopping - which your site didn't offer and I had to research a bit.

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  • 3 / 5
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    You should provide the customer a longer watch band option and if you do make it easier on your web site to find.

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  • 5 / 5
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    Excellent watch, excellent and fast service!

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  • 5 / 5
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    Excellent

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  • 5 / 5
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    A great experience from start to finish.

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  • 5 / 5
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    The newsletter that Hamilton sent me was how I learned about the watch I bought. It was love at first sight. From the time I opened that email to when I purchased my watch, it took a matter of minutes. The process was that smooth and effortless.

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  • 5 / 5
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    I have been looking at adding Hamilton to my collection recently. I love the rich history of the brand and reputation. I ordered the Khaki King. It was at my door two days later. The presentation was excellent and the watch is everything I expected and more. I couldn’t be happier so far and this won’t be my last Hamilton I add to collection.

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  • 5 / 5
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    It was the perfect classic look I wanted along with incredible quality and workmanship!

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  • 5 / 5
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    Fantastic!

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  • 5 / 5
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    Was easy to find what I wanted. Was delivered within the time stated and the product was delivered in great shape.

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  • 5 / 5
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    Great website

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  • 5 / 5
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    Strap is of fine quality and lasts many years once you get past the price.

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  • 5 / 5
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    Paired the Khaki Aviation Gray Strap with a Vostok Amphibia 120813 matte white dial, I'm very please with the result!

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  • 1 / 5
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    I have received a defective watch and little and slow customer feedback for a fast replacement.

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  • 5 / 5
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    Easy experience to shop and compare and even easier to check out. Shipped super fast and was at my house before I knew it. Love my new strap on my Kakhi automatic!

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  • 5 / 5
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    Great ordering experience. I loved the different payment options.

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  • 5 / 5
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    Great

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  • 5 / 5
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    Easy to buy and very quick shipping

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  • 5 / 5
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    Very easy checkout, fast shipping, and multiple payments

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  • 5 / 5
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    Ordering was easy. Shipping extremely fast.

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  • 5 / 5
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    The site was very informative and extremely easy to use. I made my choice quite quickly and the description of the product was very accurate. The delivery was fast and efficient with email confirmation.

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  • 5 / 5
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    Great layout of the website. Easy to find what your searching for by refining your search into the different collections.

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  • 5 / 5
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    Great

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  • 5 / 5
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    Everything was great

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  • 5 / 5
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    Easy with great results

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  • 5 / 5
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    I’m a Chef and the mesh watch band works great and looks nice. Easy to clean and stainless steel great for the kitchen.

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  • 5 / 5
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    Good website.

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  • 5 / 5
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    Broad selection in affordable price points for a Swiss-made watch. Hamilton has a great reputation for quality, durability, and timeless, classic style rooted in military and Hollywood. Easy to shop online and purchase directly from the company. Super fast shipping and my watch arrived in perfect condition and was packaged very well. This is my 2nd online purchase directly from Hamilton and would absolutely do it again.

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  • 5 / 5
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    Easy to order. Wishe there was more pictures of the display back and clasp

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  • 5 / 5
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    Every aspect was quick and easy!

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  • 5 / 5
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    Excellent watch, well packaged and delivered promptly.

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  • 5 / 5
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    Great selection. Arrived in 2 days. Terrific watch !

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  • 2 / 5
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    The strap was overpriced, I expected the buckle to be gold tone as it was for a vintage 770 Hamilton Wesley Tank 14k

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  • 5 / 5
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    Easy to use website. Complete satisfaction with the whole process.

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  • 3 / 5
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    Looks nice Poor luminescence Band came loose and detached upon first wear Needed to go to jewler

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  • 5 / 5
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    Fácil de buscar i buena calidad de la correas

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  • 5 / 5
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    great experience

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  • 2 / 5
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    The strap came and it was either used or mishandled. It looked as if it had been pinned either in show or display as there was a noticeable crease where the buckle was. I purchased a calf leather NATO Strap for my Khaki Field Automatic and it had scuffs in the leather or more commonly referred to as scratches in it. I am not going through the hassle of returning it as I don’t feel like waiting another nearly two weeks for a replacement. Honestly it is highly likely it will incur more blemishes as I wear it. Disappointing, 100 dollars for a leather strap, you would think it would be flawless upon its arrival.

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  • 5 / 5
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    Ups delivery was pretty cruddy. They were hard to arrange delivery

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  • 4 / 5
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    If it weren't for the UPS delivery service I'd give five stars

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  • 5 / 5
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    Quick shipping, and the complementary tool helped a lot with changing straps. Only one complaint is that I wished there were more options for 22mm straps. An all black NATO strap would be amazing.

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  • 5 / 5
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    Great

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  • 5 / 5
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    Great

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  • 5 / 5
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    Very easy buying experience

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  • 5 / 5
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    Easy to navigate.

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  • 3 / 5
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    Simple and easy - does the job.

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  • 5 / 5
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    My wife picked out the watch. It’s exactly what we were looking for. My wife wears it every day. Looking at getting another one shortly.

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  • 5 / 5
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    Loved the watch 2 day delivery and easy

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  • 5 / 5
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    Customer service was absolutely amazing. My watch was never initially delivered as UPS lost the package in transit, but working with Hamilton customer service, they did everything they could to push the issue with UPS, get the claim resolved, and get me a replacement sent and delivered overnight.

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  • 3 / 5
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    I originally bought the wrong size and had to exchange it. Upon receiving the initial bracelet it came in a box which was a great presentation and keepsake to hold the bracelet when i am not wearing it. When I made the exchange though, it was sent in a plastic bag.

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  • 4 / 5
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    Second day air wasn't second day air.

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  • 5 / 5
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    Amazing watch!

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  • 5 / 5
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    Great. No snags in purchasing. PayPal is a good option to pay for the purchase indireclty with Discover.

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  • 5 / 5
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    Easy ordering. Good website.

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  • 5 / 5
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    Love the Murph 38 Would like to see it in other dial colors, especially white The 45mm lug to lug dimension is perfect for me Glad to see Hamilton change to smaller lugs

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  • 5 / 5
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    The product line is an outstanding value. I own two fine pieces and I am very happy with both. The watch strap is a bit stiff. I hope with time it will more easily conform to my wrist. The web site and customer support are stellar. Add watch thickness to every item.

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  • 5 / 5
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    Extremely easy to navigate site

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  • 5 / 5
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    love the watch! easy to purchase thru the website

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  • 5 / 5
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    I'd like to see more backstory and technical information about the watches.

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  • 5 / 5
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    Ordering was easy and fast and the shipment came quickly and packed nicely.

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  • 5 / 5
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    The website is easy to navigate and easy to make a purchase.

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  • 5 / 5
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    Website is easy to navigate.

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  • 4 / 5
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    Great watch great price great quality sub par customer service via emails took several days to ever read my message didn't give any answers to issue

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  • 5 / 5
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    Fast shipping!

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  • 5 / 5
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    Customer service was great.

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  • 5 / 5
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    The website was easy to navigate and select the exact watch I was looking for. Delivery was great as I received my watch in two days!

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  • 5 / 5
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    Excellent

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  • 5 / 5
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    Delivery was fast and packed very securely.

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  • 5 / 5
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    Love the watch strap my brother asked for it for christmas. Excellent shipping time it came in so quick my only complaint is the packaging. I thought it would be a bit nicer considering the price (it has a couple of tiny tips in it) but nothing a nice bow couldn’t fix!

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  • 5 / 5
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    The images of the products are very good.

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  • 2 / 5
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    The bracelet was not sized for my watch (even though I provided the measurement). Now I'm faced with taking it to a jeweler and having it sized (at additional cost) before I can even wear this ~$600 watch.

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  • 5 / 5
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    I had contacted Hamilton about the limited-edition pocket watch and was notified by email that the watch was available. A few minutes later a representative from Hamilton called me and told me that the watch was available. Excellent customer service.

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  • 5 / 5
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    excellent.

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  • 5 / 5
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    Love Hamilton, please make a 40mm 200 water resistance navy scuba auto! Preferably brushed so sharks don’t think my wrist is fish!

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  • 5 / 5
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    It was great

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  • 5 / 5
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    We did have a issue with delivery but it was the UPS service carrier. The customer services person I talked to went above and beyond to help me find the watch. I can not stress how wonderful they were.

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