Customer reviews for hamiltonwatch.com

4.6 / 5

Calculated from 598 reviews obtained over the last 12 months

3284 reviews since 01/04/2020

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The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information hamiltonwatch.com

  • Company

    Hamilton Watch

  • Description

    Hamilton is the leading brand for automatic watches. Hamilton Watches combine the American Spirit with Swiss precision.

  • Address

    Mattenstrasse 149 2503 Biel / Bienne

  • Website

    https://www.hamiltonwatch.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Runs about 2 seconds per day fast and looks great. I am very impressed with this watch.

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  • 5 / 5
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    Great quality and aesthetic

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  • 4 / 5
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    Watch booklet lacks good information and online videos are too generic.

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  • 5 / 5
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    Not as ordered

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  • 5 / 5
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    The purchasing process was straightforward.

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  • 5 / 5
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    Fast shipping and delivery

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  • 5 / 5
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    The best ETA quartz movement you can get for the money. I always wanted a quartz movement that had these types of complications and it has delivered. FYI - Stay away from those second hand resellers like Nordstrom Rack. Those are unofficial refurbished watches that don’t have a factory warranty.

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  • 5 / 5
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    Ordered the Murph watch in 38mm. Watch was delivered as stated in two days.

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  • 5 / 5
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    Great quality, quick delivery.

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  • 5 / 5
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    ...

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  • 5 / 5
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    Awesome as always

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  • 5 / 5
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    Easy to order. Quick delivery.

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  • 5 / 5
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    My original watch brand stupid was ripping and wearing out I wanted to refresh the look of the watch by getting a new original strap.

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  • 5 / 5
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    Was very impressed that they notified me of when the product was back in stock for purchase

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  • 2 / 5
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    Cheap look snd feel. No weight. Difficult to see the hands snd numbers agains background. .

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  • 5 / 5
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    Great experience as always with Hamilton. I have 3 Hamilton watches and will probably buy more of them.

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  • 5 / 5
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    The replacement strap was as advertised.

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  • 5 / 5
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    Amazing buying experience easy checkout with Amazon

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  • 1 / 5
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    Spent over $3,000 for a watch that doesn’t work properly and in order to send it back for servicing I am told I will need to pay for shipping and be liable for the product during the shipment.

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  • 5 / 5
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    super easy. Especially with the PayPal option. This watch also had a video!

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  • 5 / 5
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    Site navigation was very easy and delivery was very quick.

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  • 5 / 5
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    Website made it easy to browse all the different variations and options, with clear information about model numbers, sizes, shipping, etc. Great example of "less is more", the website just worked!

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  • 5 / 5
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    Easy website to navigate

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  • 5 / 5
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    Incredible, high-quality watch with a timeless design!

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  • 4 / 5
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    Pretty expensive for a watch strap ... but I do like it so was willing to pay

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  • 5 / 5
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    Nice website. Easy to navigate.

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  • 5 / 5
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    Customer services was fantastic. I hesitated about buying the watch but wanted something special for my husbands 50th. Customer service helped me to get the watch delivered to the west coast in less than two days. It’s a beautiful watch and my hard to buy for husband absolutely loves it.

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  • 5 / 5
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    What a sharp looking watch!

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  • 5 / 5
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    Very easy purchasing process and very fast shipping.

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  • 5 / 5
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    Great watch

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  • 2 / 5
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    I was sent a used watch

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  • 5 / 5
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    Pretty standard web search to buy directly from the brand.

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  • 5 / 5
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    Nice traditional appeal

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  • 4 / 5
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    Nothing to add. Everything went well.

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  • 5 / 5
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    Excellent!

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  • 5 / 5
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    Its a normal site

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  • 5 / 5
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    Easy operation

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  • 5 / 5
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    The site was easy to navigate and provided detailed information about every watch in Hamilton's inventory.

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  • 5 / 5
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    Great website. Easy to order and delivery was quick.

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  • 5 / 5
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    I like the wide variety of types of watches. My only irritation with websites is when I have to click on multiple pages to keep seeing options. I'd rather simply keep scrolling down. I don't care if it's 1000 items or 50, it's highly annoying to keep clicking to a new page to see more items.

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  • 5 / 5
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    Excellent watch buying experience

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  • 5 / 5
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    GREAT

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  • 5 / 5
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    It was easy to find the watch I was looking for, and to proceed with the purchase.

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  • 5 / 5
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    Well implemented site. Everything is easy to find and logically laid out. The shopping experience is top notch.

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  • 5 / 5
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    Great product and service.

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  • 5 / 5
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    Extremely satisfied

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  • 5 / 5
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    The watch is beautiful you can see the quality in it. It’s what I want in a watch.

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  • 2 / 5
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    I spent two days trying to submit an order online, and it kept running into an error. I finally had to call during business hours and they were extremely helpful - but was still not aware of the issue.

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  • 5 / 5
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    Love this reissued timepiece!

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  • 5 / 5
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    Easy to use site.

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  • 5 / 5
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    Hamilton watches are excellent and an excellent value. They are strikingly, good-looking, and very fashionable. You’re really at a loss to say why would they not get a Hamilton?

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  • 5 / 5
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    Finding the watch I wanted was easy. Then placing the order was fast

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  • 5 / 5
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    Beautiful watch!

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  • 5 / 5
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    Great looking watch and perfect size. Strap looks very high quality in person

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  • 2 / 5
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    Hamilton website gives only cursory information rather than detailed information and while the photos are nice they rarely show the back of the watch . They don’t offer longer bands for those of us without dainty wrists. I spent over 2000.00 on a watch and then had to spend another 140 bucks to get a longer band for it!!! That’s unacceptable.

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  • 5 / 5
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    Hamilton’s website is easy to navigate

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  • 5 / 5
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    N/A

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  • 3 / 5
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    You should allow clients to modify the delivery modality with UPS.

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  • 5 / 5
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    Every aspect of the purchase was outstanding!

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  • 5 / 5
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    Everything went smoothly and arrived quickly.

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  • 5 / 5
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    Great website. Hamilton has a good selection of styles to choose from.

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  • 5 / 5
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    I love my watch

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  • 5 / 5
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    Easy and convenient shopping

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  • 4 / 5
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    Website is solid, no issues.

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  • 5 / 5
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    Noo

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  • 5 / 5
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    Very good. Only took a few minutes to find the watch I was looking for, and purchase it.

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  • 5 / 5
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    Excellent

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  • 5 / 5
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    N/A

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  • 4 / 5
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    Easy and quick, but I would like to offer shipping to Mexico

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  • 5 / 5
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    Love this watch. Buying and shipping were quick and easy.

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  • 3 / 5
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    The wrist band was too small. I called customer service and received less than stellar service. I returned this very expensive watch.

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  • 5 / 5
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    Fun. Window shopping on your phone

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  • 5 / 5
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    Excellent watch quality and great customer service.

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  • 5 / 5
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    I was very pleased with the ease of ordering this watch as a gift for my husband.

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  • 5 / 5
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    They do a good job, I wish they had brick and motor stores though, it would make the buying experience easier.

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  • 5 / 5
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    HamiltonWatch.com is my first go-to while shopping for watches. The brand is iconic, style is timeless, and the quality is superb. The site is set up well and easy to use making purchases easy and smooth.

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  • 5 / 5
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    Easy and straightforward purchase and the customer service team was quick to respond to concerns over size since I did not have the opportunity to try it on first. It was perfect and no further action was needed but the communication was excellent.

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  • 5 / 5
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    Easy to navigate

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  • 5 / 5
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    Great website design and products

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  • 5 / 5
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    My order was shipped promptly and arrived quickly.

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  • 1 / 5
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    I did not receive the item. I received an empty box. I contacted customer support but got no resolution and am not getting responses from them.

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  • 5 / 5
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    Everything went well. It was easy to locate the watch I wanted. I rest of the process was quick and easy.

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  • 5 / 5
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    Love the strap

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  • 5 / 5
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    The site was easy to find and navigate,

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  • 5 / 5
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    Product arrived promptly and easy to install

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  • 5 / 5
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    Before ordering, I emailed a question about the links. Received an immediate response with a great answer. Which confirmed my order. Which was ordered very late Friday night, was received by Monday. Very pleased all around.

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  • 1 / 5
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    We ordered a watch for a graduation gift for our son. It arrived defective. I mailed it back and finally received an email letting me know that I would have to contact Hamilton to inquire about tracking the new watch. Why can’t Hamilton contact me? You made the error, and are asking me to 1. Call you to make the return, 2. Pack up and deliver the defective watch to FedEx, 3. Wait until return is received (no problem with this) and 4. Contact you to learn when you can send us a new watch. How about proactive outreach to the customer who was wronged?

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  • 5 / 5
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    HamiltonWatch.com is easy to use, navigate, look up specs, see high resolution pictures.

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  • 5 / 5
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    Easy transaction

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  • 4 / 5
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    Hamilton Ventura with leather band. Band is TOO SHORT and clasp is a silly idea. I had to order a longer band, which is silly. I own 8 watches and this the only one that doesn't fit out of the box. Also: My first watch was the small ladies version, which I exchanged. It looks identical to the large version and I didn't see the size specs. Make it more clear on the website.

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  • 5 / 5
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    My version of the Indiana Jone’s watch.

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  • 5 / 5
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    Effortless navigation. Perfect execution,prompt delivery,great product . Thank you

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  • 5 / 5
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    Watch shipped promptly and arrived in a securely packed box. No compliments about the ordering or shipping experience.

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  • 5 / 5
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    Hamilton quality and beauty. They are artwork. And the fact that Matthew McConaughey wears this one in the movie Interstellar

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  • 5 / 5
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    No nonsense, no back order, no delay in shipping.

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  • 5 / 5
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    Easy to navigate.

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  • 5 / 5
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    Super experience across the board. Great watch, prompt shipment!

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  • 5 / 5
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    Not at this time.

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  • 4 / 5
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    Smooth buying process and great responsive customer service

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  • 5 / 5
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    I had attempted to get the watch initially from a grey site to no avail and after waiting a month cancelled my order and went to this site. Should have done it in the first place.

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