Customer reviews
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Good site and nice installation video.
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I ordered a brown strap and was sent mustard. So, I need to exchange it. Extra work and time.
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It was easy to order and the watch was shipped and delivered fast.
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Your site shuts down after shopping for a while
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I purchased a new strap for a watch I've had for 15 years and the strap broke within 3 months.
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The item I viewed is exactly what was delivered.
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Excellent in all aspects of Strap replacement. Thank You!!!
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Got this for my father for his birthday. His grandfather had a Hamilton way back when. 10/10
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I was very impressed by HamiiltonWatch.com's customer service--I asked a question and received an answer the next day--and the quality of the watch band I received. I'm a long time Hamilton customer, and I'm pleased to have such a resource so readily available.
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Nice website, watch selection is broad and good, although for this specific watch there is not too much information available. Hope you can improve this.
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Amazing price for the quality of the product.
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Very hard to adjust size but great quality
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Awesome product price and delivery
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Good quality.
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Wedding gift, I was tempted to keep for myself. He loves it, robust and handsome watch.
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Perfect balance of quality, comfort and price
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Pictures and videos don't do this watch justice. Feels and looks great on wrist(38mm) exceeded my expectations, only negative but not deal breaker it needs more AR coating. It would make a difference and look more luxury.
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Absolutely love the watch. More stunning in person than online . It got here fast .. was delivered in two days. Great watches and a great company. Will definitely order another watch in the future.
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Outstanding running automatic watch, I swear it's ( cosc), looks great also !!!
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Excellent quality
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Great brand great watch
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Cuz
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Dealing with your website is one of the most aggravating experiences I've ever had. I was trying to put it on one of my personal credit cards with the paper my order and it made the shipping and billing address a impossible act. Eventually I went ahead and used my prime account with Amazon to complete the transaction. You need to fix your website urgently!
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The watch is excellent and perfect size for my 6.5 inch wrist. The polishing is exceptional and I've been very happy with my purchase
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The strap is made with quality materials and gives new life to a watch. Felt like I had a new watch on my wrist.
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I love my new watch. Second watch from Hamilton and will be purchasing more.
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easy to use
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My watch arrived next day. That alone will make anyone happy!
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No issues ordering. Slightly inconvenient having to sign for package but understanding.
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n/a
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Love this watch
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Super fast shipping and the quality is awesome.
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The watch is great, the website could use some fine tuning.
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Love Hamilton. Great watch.
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My purchase went very smooth.
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Nope
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Site is well made I was a little disappointed the watch I had my eye on went up by 200$ but overall I value the uniqueness of the brand.
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Hamilton has never disappointed me. I appreciate quality and craftsmanship.
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Easy checkout
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Great quality.
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It is the wrong size for the watch Inown.
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The Hamilton Field Khaki in bronze is an exceptional timepiece. I purchased a spare strap to make sure I can continue to daily wear it for years to come.
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The style selection
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Very good. Easy to purchase with good info on the watch.
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it was great
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My experience was great, buying process was easy and Watch delivery time is very fast
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It was easy
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Love it
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Nice website/ easy to navigate.
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For spending so much on this watch I would rate it a subpar experience. They're in no hurry to ship out order and still missing part of our order.
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The date and day of the week isn't working. I love the look and feel but like I said its not working.
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Was great on the site and they made it easy to order!
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I got a new strap for my khaki field automatic, and I love it. The site makes it very easy to find compatible straps, they include the tool for free, and there are videos showing you how to switch straps yourself.
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Beautiful watch with excellent aesthetic. Receiving lots of compliments.
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I found the Hamilton web store to be laid out very effectively. You can ask fir a particular style, or just scroll through the extensive collection. After I ordered my watch, I received it in 2 days. It was packed very professionally and arrived in perfect condition.
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Beautiful and stylish for every day wear
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Everything was excellent from start to finish
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Excellent craftsmanship
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Overall good experience, but I was looking for a replacement band for my Khaki field watch. The correct model was "green" but nothing about it looks green. I had to call to have someone assure me that was the replacement.
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Easy to use website!
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Good quality
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Great communication and fast shipping. The Khaki Pilot Pioneer Bronze is fantastic
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It was easy to navigate the site. Watch details a very good. Came very well packed.
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Everything flowed smoothly. No complaints about the platform or the purchase. Will buy from Hamilton in the future.
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good looking product, website could make it easier to buy additional straps. being able to schedule a delivery time would be better. Luckily I had a garage where it could be delivered.
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The Hamilton website's minimalist design is a breath of fresh air. Its simple layout draws you in, providing an uncluttered space to explore. I was particularly impressed by the presentation of the watch images. The visuals are stunning, capturing the essence of the musical's themes with expert lighting and angles. The website's simplicity enhances the overall experience, making it easy to navigate and enjoy the rich world of Hamilton.
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The site was very easy to use and navigate. Fast and easy purchase.
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Free delivery, Value for money that’s why i bought it here in the official hamilton website. Love it!!
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There was a stain in the strap I ordered and I haven’t gotten a responds.
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I like how the little picture showing the band options is displayed with the main watch widget. With that said, it was a little confusing at first when I searched for a watch and received a list showing the same watch but with the different bands. I started selecting the bands changing the picture and then realized I had the same watch in my search list three times. Small UX issue. :) Other than that, great experience.
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While the quality of the leather band is good, the color of the watch band is lighter than the picture. Not sure if I would purchase another replacement band, which is unfortunate because I need a black leather band.
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So far I love this watch . It fits well on my wrist and looks good too!
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Sorry, but the two watches were purchased as Birthday gifts in advance of October. 2023. Too early to offer any detailed responses.
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Easy to order. Quick shipping.
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excelente
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Awesome strap looks good on my watch.
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The site was okay.
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Great watches!
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I ordered a strap and it doesn't come with the spring bars. I wasn't sure about whether they provide the spring bars with the strap so I sent an email to ask. It took them 4 days to respond and the response is not helpful at all. They just provided a return label for me to send back the strap for their investigation. What I asked was simply whether the strap purchase includes the spring bars.
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Make it easier for find accessories.
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Fast delivery, great quality product.
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Good experience
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Navigating the sit was easy and straightforward. My overall shopping experience was great.
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Well made, looks cool.
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I was trying to locate a replacement band for my watch. The search feature would not locate my model number. Called customer service and they located the model number and replacement band however they could not provide a pic of the band to confirm it was the right band. I ended up ordering another band not associated with my model number only to receive and notice that it not similar to original band. The original band was 21mm crocodile. Nothing on the site offers 21 mm replacement.
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Easy transaction, but it took more than 2 days even though 2-day shipping is built into the price.
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This being the first automatic watch I’ve ever purchased and definitely the most expensive I was quite apprehensive about it, even having read so many great reviews of it. Once I received the watch I was very impressed, the packaging was great, presentation was awesome, I’ve worn it to work and to bed for several weeks now just to see how it feels. And I LOVE it, it’s very comfortable on the wrist, doesn’t look like a huge tank, easy to read. I can’t really say much bad if anything at all bad about it right now. I’m definitely going to get another Hamilton, thanks for the great product guys!
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Easy, simple, straightforward experience.
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Found the watches for our sons through the website, which showed each watch in great detail. Setting the right filter was a bit challenging at times, but the only problem was looking at even more great watches to choose from. The purchase and delivery were speedy, easy, and handled perfectly. Our sons love their Hamiltons, their first "real" watches as adult men.
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The customer service team, including the manager, was not able to provide any leeway in the return and exchange policy. This is despite the strap being received defective with an issue in the stitching being loose/unraveled. They were unwilling to work with me on extending the time frame for return despite family circumstances.
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Watch said coming soon for months. When I called to inquire nobody knew any details.
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Easy to navigate on the site
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Fast shipment and first class product.
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Excellent fit and quality.
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I was more than amazed with the whole experience. The website made it easy to find a watch I liked and fitted me. The checkout process was simple and easy. The watch was shipped and arrived quicker than expected. It come in a beautiful box that just topped off the purchase experience. I look forward to the purchase of my next Hamilton.
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The website is fine. The product and philosophy of the company is the problem.
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love my watch.
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The site search bar is in need of improvement, however it's not anything in need of immediate overhaul. Just a little buggy. Hardly what brought me to make a review though. The strap is beautiful, soft and plenty big enough for a man with wrists larger than twigs. As a watch snob, I love it.
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First time ever on your website and the process was very smooth
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