Customer reviews
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Easy to navigate.
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No issues ordering and delivery was timely.
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Easy
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Was not provided shipping link but contacted support and received helpful tracking information. Had to submit another support ticket to get a response.
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Everything smooth love my watch
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The delivery was what I disliked about my purchase. El Paso is 2 miles away from where I live. I don’t know why the closest place that was found by HAMILTON to deliver my watch was 45 miles away from my home. What surprised me the most about the watch was the lume on it. It’s way brighter than the Citizen Eco diver and the Tissot Seastar. I highly recommend it.
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Very good. Many thanks.
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Straight forward, easy to use
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The site is well designed and easy to navigate. The order process was smooth. Shipping was quick and my watch arrived well packaged.
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It was an easy transaction with quick free shipping. The watch is gorgeous and everything I hoped it would be.
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Good shopping experience.
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great
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Had just what I wanted.
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Hamilton watches are fantastic, stylish, and are respected time pieces.
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Great buying experience from start to finish. Quick shipping and beautifully packaged. Very happy with my new watch.
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Great watch , for both casual and business
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Fast and easy checkout.
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Great selection. Fast delivery.
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...
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Love this watch. Best field watch!
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Quality strap for a fair price. Goes great with my Hamilton Khaki Field watch. Shipped extremely quickly.
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Nope
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Already knew what I was looking for when I visited but the site is easy to navigate. Good information on the products. Order arrived in 2 days like promised.
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Site layout is intuitive, products are great.
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My new aviation 46mm Hamilton watch is beautiful. I have enjoyed it so much. The only down fall to the watch is the strap. It must be made for a child because it would not wrap around my wrist. I was only able to get the last set of holes on the strap to secure it to my wrist. My Tissot watch strap fits fine. Hamilton need to figure out wrist sizing. I had to order an XL Hamilton strap. And now I am on the tightest holes and is loose on my wrist. I like the time piece but the staps need more reflection. A metal strap would be a nice touch also
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I’m dissatisfied with this product, and I haven’t used it. Is there a possibility to return it?
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I am in love with this watch. It is the second Hamilton I have purchased and will surely not be the last.
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In addition to my watch purchase, I purchased a watchband unnecessarily because the watch came with a band. This was due to the confusion caused by not clearing stating a watchband was included in the context of offering a watchband at checkout.
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Entirely average; the bracelet length was requested and then ignored.
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Terrible quality, second hand fell off the 1st 5 minutes of use! $1100 piece of trash!
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Item was delivered on time, in excellent condition, and exactly as pictured.
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This would be an excellent rating except I wish the band would have been two notches bigger.
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Customer service slow to respond
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Easy to use. Easy to checkout. Not much else to say.
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Waiting to see how it goes. So far after 2 weeks, I’m very pleased!!
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I had to buy 3 straps before getting the correct one. Unfortunately, I was not sent the strap removal tool on the last ( correct) shipment.
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Overall, informative site, but I'd like to see photos of the watches on human models.
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Great watch. Better than expected! I'm happen with my purchase and to not have a computer on my wrist but a classic quality time piece.
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The site was easy to navigate and the strap was quickly shipped.
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great site, timely delivery and wonderful watches consistently
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Fast shipping
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The Hamilton site is exceptional. The pics are fantastic. I called customer service and they were also excellent to deal with. Watch arrived in perfect condition and keeps time like a champ.
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Sweet piece.
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Address input was glitchy. Did not account for second address line when reviewing information on check out.
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disappointed from the time of opening, it did not work. hassle and time consuming to get warranty or repair completed. would not buy as a gift again
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Watch has never worked since I got it. Customer service was garbage.
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This was a great shopping experience: excellent selection of watch bands, great searchable website, fair prices for the bands, free shipping, included a watch-band changing-tool and the item arrived in reasonable time and well-packed.
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The band I ordered arrived faster than I expected. The website was easy to navigate and find what I needed.
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I not only got online to purchase my watch, but I needed some questions answered for two different watch purchases and each time I called I ended up speaking with extremely pleasant and knowledgeable people. It was quite refreshing as you don't find that with a lot of companies.
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Really good snd quick service.
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Never fulfilled my order
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Xxx
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great
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Nice warch
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Great purchase experience.
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Great watch, I absolutely love the lightweight feel of titanium, tells great time, and looks stunning!
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Everything quite standard.
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Very pleased.
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Beautiful
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Comes in a beautiful faux-wooden box, delivery was 2 days. I have no complaints.
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Very fast online-order service, and even included a tool to help with the watch band replacement.
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Friend
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Ordering was easy and product arrived promptly.
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Site is fine. My watch had a piece of debri/hair under the Crystal along with few dust particles so I returned it
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Website was very informative on the product and extremely easy to use.
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very smooth and quick transaction
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Great brand
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Straight foward ordering porccess and quick delivery.
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solid quality. Looks awesome.
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Easy to navigate
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Very informative website
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Would like more strap options/ability to customize
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Great watch band!
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Love my Hamilton 38mm this is my 5th Hamilton and not my last
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I was quite excited for my order and felt as if it should have been better. The spring bars for the 22mm band were bent quite drastically that they couldn’t fit while the leather and the lining were not perfectly aligned. I thought about returning it due to that but I had other spring bars and the misalignment isn’t seen while worn. The mesh bracelet was great though. You guys were good but not great! Some room for improvement in the future. Love the brand though.
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Great online experience
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very nice
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All OK. Delivery was fast! Not easy to find the replacement strap for my watch searching the website.
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Great quality.
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Quick and easy and tons of great gifts.
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N/a
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Easy to work through the web site.
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The process was as expected and no concerns
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Easy to shop, appreciated the expedited shipping.
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Site is very user-friendly, easy to maneuver around in with plenty of resources to help make one’s decision about a purchase.
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None
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I’m excited to wear this watch but it was only deliverable when I was at work so it is being sent back to the sender. I’m also unable to pick it up from a UPS checkpoint.
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Nice to find a replacement for the original equipment.
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I'm very satisfied with the watch itself and shipping speed.
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Quality watches and materials, good pricing. Will buy again. Very attractive styles.
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Love the straps I wanted something different for my khaki watch
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None
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Easy experience with great photos and specs to identify a great watch
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Not very easy to compare images. The wrist measuring instructions didn’t really work. I had to pay extra at a jewelry store to customize the watch bracelet.
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The web site was fast and easy. Thank you
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The Khaki Black Strap is not durable. I replace it every year. The strap holders wear and fall off. The watch itself is excellent.
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Good experience all ways. It was up to expectation.
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I have 3 now and what a wonderful piece in my collection.
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Great looking watch
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Fit and finish and overall excellent quality.
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