Customer reviews for hamiltonwatch.com

4.6 / 5

Calculated from 598 reviews obtained over the last 12 months

3284 reviews since 01/04/2020

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The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information hamiltonwatch.com

  • Company

    Hamilton Watch

  • Description

    Hamilton is the leading brand for automatic watches. Hamilton Watches combine the American Spirit with Swiss precision.

  • Address

    Mattenstrasse 149 2503 Biel / Bienne

  • Website

    https://www.hamiltonwatch.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 1 / 5
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    Very bad design. Didn’t fit not long enough. The watch band is already showing signs of breakage

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  • 5 / 5
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    Excellent service

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  • 5 / 5
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    Excellent online site and very fast shipping. Would recommend and buy again!

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  • 5 / 5
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    easy to navigate site. no issues on delivery.

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  • 5 / 5
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    The process of purchase was effortless.

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  • 5 / 5
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    Great experience and customer support.

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  • 5 / 5
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    I love Hamilton! I have my grandfather's 1938 Hamilton in my case. lovingly displayed. I just bought my first Hamilton with throughs toward him and that watch. Amazing and rich history

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  • 1 / 5
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    Strap was not new. Clearly used and scuffed. Tried to send it back and the return label provided is apparently incorrect and now it is lost in mail. I have no idea where the ($100) strap is. Customer service was no help. Returning time piece and seeking better brands.

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  • 5 / 5
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    I love this band! I get compliments all the time in it especially the aviation logo with the H.

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  • 5 / 5
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    Good quality, prompt delivery.

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  • 5 / 5
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    Bought this just in time to see the movie in theaters with it on. Great design and packaging.

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  • 5 / 5
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    Easy to navigate site great watch fast delivery

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  • 2 / 5
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    If you can help resolved Ticket no. 01168489

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  • 5 / 5
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    Great site.

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  • 5 / 5
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    Quality is A . Runs within COSC specs even tho it’s not certified. Definitely a watch that goes above and beyond!!! I highly recommend this watch as your daily driver/first automatic watch. Build quality is wonderful.

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  • 5 / 5
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    Love the watch. Received promptly

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  • 5 / 5
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    Easy to use site

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  • 5 / 5
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    Great looking watch! Wish I would have ordered the 42mm version but thought it might be too big (don’t like the oversized trend).

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  • 5 / 5
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    fair

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  • 3 / 5
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    Product quality

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  • 5 / 5
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    Quick and easy selection and payment to get my beauty home.

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  • 5 / 5
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    Functionality of the site is good. Could perhaps benefit from more hi-res images of the watches.

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  • 5 / 5
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    I love everything about Hamilton

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  • 5 / 5
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    N/A

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  • 5 / 5
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    Everything went very smoothly, no problems.

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  • 5 / 5
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    It was straight forward and simple. Also, the zero percent financing for six months sealed the deal.

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  • 5 / 5
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    Love the products and your service/I have 3 Hamilton watches and 2 of your straps and you all go above and beyond. I do not understand how Hamilton is not at the top of the watch chain.

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  • 5 / 5
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    Easy to navigate

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  • 5 / 5
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    Very smooth with no issues

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  • 5 / 5
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    This watch is a showstopper. Its all about the style and size of this watch.

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  • 5 / 5
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    Very satisfied with the process of ordering my watch, the website was easy to follow and the detail on the different watches was fantastic. Highly recommend.

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  • 5 / 5
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    Browsing is simple and informative

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  • 5 / 5
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    Great selection of watches, especially for an entry into watch collection. Good quality for the price.

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  • 5 / 5
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    Very easy. Good experience.

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  • 5 / 5
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    My Watch band came very quickly once ordered.

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  • 5 / 5
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    Easy & convenient

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  • 5 / 5
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    I purchased this watch as a birthday gift for my wife. She absolutely loves it. It is timelessly classy.

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  • 5 / 5
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    I’m glad I went with a Hamilton replacement for my watch band. The quality, even on a simple canvas and leather band is so much better than other band makers you see out there.

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  • 5 / 5
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    Easy selection with clear descriptions of this watch and all alternatives. Helpful size and technical information included on all products.

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  • 5 / 5
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    Please don't advertise 2 day shipping when it took 8 days to get to me....not a real big thing but if you're paying for 2 day shipping you're not getting it.

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  • 5 / 5
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    My experience was good.

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  • 1 / 5
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    The watch strap came with a large stain in the middle of it. The packaging was nice and the complimentary watch tool was a nice extra…but the strap is unwearable.

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  • 5 / 5
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    Like the website layout. Easy to search the various options. Deliver was quick. Allows liked the crisp simplicity of a well made field watch. Currently have several. The one I ordered in this case is the best one yet.

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  • 5 / 5
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    Very timely delivery. Was not difficult to find the strap I needed.

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  • 5 / 5
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    AAA

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  • 5 / 5
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    Easy transaction based on solid information / photos of the watch purchased

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  • 5 / 5
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    The ordering process was easy, and shipping was fast and efficient. The packaging was very good - no chance of damage to the watch or the box it came in.

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  • 5 / 5
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    Great experience. Easy ordering and fast shipping

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  • 5 / 5
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    The watch looks great and very unique. I’ve gotten a number of compliments. Classic look and feel.

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  • 5 / 5
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    Very nice product, with good price, fast delivery and easy to buy online

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  • 5 / 5
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    Love everything!

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  • 5 / 5
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    Easy and convenient

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  • 5 / 5
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    Love it

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  • 5 / 5
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    This watch is beautiful, well built, and a very good value.

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  • 5 / 5
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    Easy navigation. Fast response/delivery.

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  • 5 / 5
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    On time and OEM quality you expect from Hamilton!!

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  • 5 / 5
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    The website was easy to use and gave all information necessary. Covered most of the history of the company which is what first peaked my interest

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  • 5 / 5
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    Overall, my experience was good and i enjoyed my watch a lot. Ive been eying this watch and finally decided to commit and purchase the watch as a gift to myself. The presentation was well done and well packaged.

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  • 5 / 5
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    The brand's shopping website is excellent and has several options for watches and accessories.

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  • 2 / 5
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    Product description inaccurate for a new watch strap.

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  • 4 / 5
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    The site is easy to use, looks pleasant, and had all the technical details you could want on the product pages. The one gripe I have is not being able to sort by complication. I did find an "our day/date" watches page on your website via Google that was filterable, but I couldn't figure out how to get to this page with your own website navigation. Could be due to mobile webpage.

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  • 5 / 5
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    I have 3 now. Love them all. Thank you HAMILTON !

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  • 5 / 5
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    It was as expected

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  • 5 / 5
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    Easy

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  • 5 / 5
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    Very good quality, very good craftsmanship…The Best!

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  • 5 / 5
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    Hamilton always does a fantastic job with shipping and making shopping easy.

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  • 4 / 5
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    Very easy to browse website with appropriate filters to aid navigation.

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  • 5 / 5
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    I am over the moon with this watch. Metal and Jewels. Thank you.

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  • 5 / 5
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    Absolutely first class, I couldn’t be happier with the watch. The purchasing was easy and shipping was fast, thank you Hamilton for doing everything right.

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  • 5 / 5
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    Amazing watch, quality, price, and I know it'll last a really long time.

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  • 5 / 5
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    Historic and sentimentally important brand to me. Also, the best shade of blue I’ve seen on the dial among hundreds of watches and scores of other brands. Website intuitively navigable.

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  • 5 / 5
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    Beautiful watch.

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  • 5 / 5
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    Excellent service. And very quick shipping

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  • 5 / 5
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    Good selection

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  • 5 / 5
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    N/A

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  • 5 / 5
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    Easy fast quick delivery

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  • 4 / 5
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    More pictures of unisex watches.

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  • 5 / 5
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    buying it on the website was easy

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  • 5 / 5
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    My watch gets a lot of wrist time. Over the many years the strap started to show quite a bit of wear and tear. So, before it tore, I decided to purchase a replacement strap. Very impressed with how long it lasted, nearly 6 years.

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  • 4 / 5
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    Nice website layout. Some of the photos are misleading. Specifically this watch looks "white" in the photos. And more silver on my wrist. I chose this watch looking for greater contrast between numbers on the dial and the color of the daily compared to the same model with the blue dial and white numbers. I was anticipating a more white colored face. Overall I am still happy with my purchase. It just didn't arrive exactly as I had anticipated. But that comes with online shopping

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  • 5 / 5
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    The site navigation was simple and delivery was fast.

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  • 5 / 5
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    Great

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  • 5 / 5
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    The watch is exactly what my fiance wanted, and I was thrilled it was affordable enough. More instructions would have been appreciated.

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  • 3 / 5
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    the band is not worth $100.. it's average at bests

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  • 4 / 5
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    The navigation of the site and ordering screens were plenty good. I was most satisfied with the free two-day shipping and the care taken in packaging my watch. I will definitely be ordering from Hamilton again.

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  • 5 / 5
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    Ordering could not have been easier.

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  • 5 / 5
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    Love Hamilton watches. My favorite watch brand for everyday use. My Hamilton Boulton gets more love and use than my AP royal oak Skelton.

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  • 5 / 5
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    Very good quality and price

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  • 5 / 5
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    Great

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  • 5 / 5
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    Easy to view and compare and purchase.

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  • 5 / 5
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    The process was easy and fast.

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  • 5 / 5
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    N/A

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  • 3 / 5
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    I wanted my watch band to be adjusted before it was shipped. This was not done. Now, I must send the watch back for adjustment. I took it to my jewler, who did not have the pins required for adjustment. What a Hassel!!! The emails and required documentation to send back the watch for adjustment is complicated. I had to take a picture of the warranty before a shipping lable could be sent. I also wanted to send my privious watch to have 2 numbers on the face fixed. This seemed very complicated. In addition, the price for the adjustments were unavailable.

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  • 5 / 5
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    good site, great watches- big fan of Hamilton

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  • 5 / 5
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    Unbelievable quality! Great, seamless service. I even joined a Hamilton owners club!!

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  • 5 / 5
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    Perfect.

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  • 5 / 5
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    Great-looking watch; but for my wrist, too large.

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  • 5 / 5
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    Ordering was easy and the watch was delivered promptly. However, I would have rather had to sign for the watch. When you spend over $2000 for a watch, I would expect a better delivery method. I was very disappointed to find the box on my doorstep when I came home.

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  • 5 / 5
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    Fantastic watch with a great history.

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  • 3 / 5
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    Ok nice

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