Customer reviews for hamiltonwatch.com

Customer reviews

• 1 / 5

  

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  In description under specifications for watch was supposed to have " trademark radium dials watch I received did not email the company the next day got automated response would be contacted within 5 days.. it's now been 7 days and I have not been contacted by this company

  Review of 10/5/24, following an experience of 9/12/24 by F F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Simple, straighforward

  Review of 10/5/24, following an experience of 9/6/24 by VINCE M.

• 5 / 5

  

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  It was a gift I gave my son. He loved it. Old school, wind watch . Very simple and classic. He loved the band , size, second hand and the fact that you could see the works in the back

  Review of 10/5/24, following an experience of 8/31/24 by JIM H.

• 5 / 5

  

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  Shipping was fast. Product was well packaged and arrived without issue. Box was in perfect shape. The watch looks great exactly as pictured.

  Review of 10/5/24, following an experience of 9/6/24 by MATTHEW S.

• 5 / 5

  

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  Absolute stunning piece of craftsmanship. This timepiece looks rugged enough to take on the toughest job but elegant enough to roam the high rises and panelled walls of any social club.

  Review of 10/5/24, following an experience of 9/15/24 by THOMAS H.

• 4 / 5

  

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  great watch, wish the band was slightly longer

  Review of 10/5/24, following an experience of 9/13/24 by P P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Site was great. Deliver was fast and easy

  Review of 10/5/24, following an experience of 9/12/24 by CHRISTOPHER C.

• 5 / 5

  

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  super quick shipping. well crafted

  Review of 10/5/24, following an experience of 9/9/24 by GAIL B.

• 5 / 5

  

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  Great watch. Came just as pictured and described and shipped very quickly. This is my first watch and I love it already. Can't beat a quality American Made Company.

  Review of 10/5/24, following an experience of 9/8/24 by BLAKE S.

• 5 / 5

  

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  Excellent customer service! Lovely product!

  Review of 10/5/24, following an experience of 9/7/24 by JUAN F.

• 5 / 5

  

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  n/a

  Review of 10/5/24, following an experience of 9/13/24 by EREZ G.

• 5 / 5

  

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  Great looking watch with 2 case size options. Accuraye Swiss movement and fast delivery.

  Review of 10/5/24, following an experience of 9/13/24 by JEFF L.

• 5 / 5

  

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  Seamless from order to shipping. I called customer support to ask a question and the gentleman I spoke to was helpful and courteous.

  Review of 10/5/24, following an experience of 9/13/24 by CHARLENE S.

• 5 / 5

  

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  The selections were easy to find. The checkout process was very seamless.

  Review of 10/5/24, following an experience of 9/15/24 by STEVE S.

• 5 / 5

  

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  Website is clean and easy to navigate.

  Review of 9/24/24, following an experience of 9/1/24 by UDBHAV B.

• 5 / 5

  

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  I received this watch as a best man’s gift at his wedding. Unfortunately I am a 6’5 285 pound best man that the wrist band did not fit. I found many beautiful wrist bands on the Hamilton website and the one I selected was promptly delivered. Very happy to have been given this watch and the company that made it.

  Review of 9/24/24, following an experience of 9/3/24 by DANIEL R.

• 5 / 5

  

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  This is a really nice looking watch and I am very pleased with it. Delivery was quick. I had a customer service question and they reached out to me within a day with the answer. I recommend!

  Review of 9/24/24, following an experience of 9/7/24 by MARCELYN N.

• 4 / 5

  

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  Not good not bad service.

  Review of 9/24/24, following an experience of 9/8/24 by DAVIEN V.

• 5 / 5

  

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  Definitely add the measurements for your straps

  Review of 9/24/24, following an experience of 9/5/24 by MICHAEL G.

• 5 / 5

  

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  All was well. And the watch showed up quickly.

  Review of 9/24/24, following an experience of 9/6/24 by MICHAEL W.

• 5 / 5

  

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  Site functioned well, would have preferred strap size information.

  Review of 9/24/24, following an experience of 9/4/24 by C C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent. More payment options.

  Review of 9/24/24, following an experience of 9/8/24 by NOEL L.

• 5 / 5

  

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  Love this brand

  Review of 9/24/24, following an experience of 9/10/24 by TIM T.

• 5 / 5

  

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  It was a great experience

  Review of 9/24/24, following an experience of 9/5/24 by BRANDON H.

• 5 / 5

  

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  Very easy to navigate and very quick shipping

  Review of 9/24/24, following an experience of 9/5/24 by ERNST V.

• 5 / 5

  

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  Great watches and strap.i own over 100 watches from Rolex to Omega to Tudor to Breitling to Seiko and love my Hamiltons as much as any other watch.

  Review of 9/24/24, following an experience of 9/1/24 by MICHAEL H.

• 5 / 5

  

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  The watch is fantastic quality

  Review of 9/24/24, following an experience of 9/7/24 by JENNY C.

• 5 / 5

  

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  Awesome good Swiss made quality and heritage!!

  Review of 9/24/24, following an experience of 9/7/24 by BRENT M.

• 5 / 5

  

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  Hamilton Watch (Swatch Group) makes it easy to order straps and bracelets. Easy to order online with fast shipping.

  Review of 9/24/24, following an experience of 8/31/24 by RICHARD K.

• 5 / 5

  

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  Boyfriend loved it and said it was light/versatile enough to make it his causal/everyday watch!

  Review of 9/24/24, following an experience of 9/11/24 by CELESTE H.

• 5 / 5

  

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  I ordered a leather wrist band for my watch. It came in when I was told it would. The quality of the band is outstanding. It is in the beginning stages of being broken in. It feels so good.

  Review of 9/24/24, following an experience of 9/5/24 by DELSON O.

• 5 / 5

  

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  I purchased this watch for myself and I love it. Nice weight to the watch and the lume is bright on the watch face after about 60 seconds under bright light. I highly recommend this watch.

  Review of 9/24/24, following an experience of 9/1/24 by MICHAEL R.

• 5 / 5

  

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  Awesome products

  Review of 9/24/24, following an experience of 9/9/24 by JAMES P.

• 5 / 5

  

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  The watch has a good movement I’m studying The design still.

  Review of 9/24/24, following an experience of 8/26/24 by WILLIAM L.

• 5 / 5

  

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  good experience

  Review of 9/24/24, following an experience of 8/21/24 by ANA KARINA G.

• 5 / 5

  

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  First Hamilton and I am very happy with it.

  Review of 9/24/24, following an experience of 8/31/24 by ALONZO R.

• 5 / 5

  

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  …..

  Review of 9/24/24, following an experience of 8/29/24 by M M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Never received the product - UPS delivered somewhere else.

  Review of 9/24/24, following an experience of 8/25/24 by BRETT R.

• 5 / 5

  

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  Easy and nice web site

  Review of 9/24/24, following an experience of 7/30/24 by BENJAMIN G.

• 5 / 5

  

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  Great watch design

  Review of 9/24/24, following an experience of 8/25/24 by P P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Nope

  Review of 9/24/24, following an experience of 8/23/24 by JEFF M.

• 2 / 5

  

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  I chose the sizing option for my bracelet and they failed to size it at all. The watch is great but that was pretty annoying. I ended up sizing it myself. Also, 2nd day shipping took 4 days.

  Review of 9/21/24, following an experience of 8/20/24 by M M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Purchased a brand new quartz watch directly from your website and when it arrived it doesn’t work. Calling into your customer service line I’ve been on hold for over 30 minutes. This is absurd for a brand new watch. I’ve purchased a Hamilton from you previously and thought you were my go to brand, but I’m reconsidering that after this experience.

  Review of 9/18/24, following an experience of 8/27/24 by RYAN B.

• 5 / 5

  

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  Absolutely love my Titanium Auto, but wanted a more casual strap. The Nato does the trick and is insanely comfortable. This combo has become my every day watch.

  Review of 9/18/24, following an experience of 8/29/24 by ALEX H.

• 5 / 5

  

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  Good experience. Easy to use website

  Review of 9/18/24, following an experience of 8/22/24 by AARON G.

• 5 / 5

  

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  Very fast processing of the online order and I received the package in excellent condition. It was very well packed and protected.

  Review of 9/18/24, following an experience of 8/28/24 by YAROB A.

• 5 / 5

  

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  Watch band was just as expected, shipped fast and was easy to replace

  Review of 9/18/24, following an experience of 8/22/24 by KENNETH B.

• 3 / 5

  

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  The sizing tool for a custom watchband size is terrible. Fortunately a local jeweler was willing to size it for me for free. Also, I asked ahead of time if any extra links that would be removed to make the band smaller would still be included when my watch was shipped to me. Either the watch band was never sized or those links were not included.

  Review of 9/18/24, following an experience of 8/19/24 by D D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  the murph was a great buy

  Review of 9/9/24, following an experience of 8/20/24 by ROGER S.

• 5 / 5

  

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  It's fine.

  Review of 9/9/24, following an experience of 8/24/24 by S S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The watch strap was exactly what I wanted and arrived on time.

  Review of 9/9/24, following an experience of 8/20/24 by MARK T.

• 5 / 5

  

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  My only issue with Hamilton is their lack of communication on order confirmation and shipping. I was on hold for over a half an hour just to get my UPS tracking number. But all in all, the Ventura watch I chose is so handsome and classic. It was a gift for our 30th wedding anniversary. He immediately put it on, wore it to the cigar club and got 2 compliments.

  Review of 9/9/24, following an experience of 8/26/24 by DIANA R.

• 5 / 5

  

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  Site was easy to navigate, checkout super fast. Received the watch within a few days of ordering

  Review of 9/9/24, following an experience of 8/18/24 by DAMIAN K.

• 5 / 5

  

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  Hamilton are the best product in the market, in the past , Today and I hope to the future.

  Review of 9/9/24, following an experience of 8/25/24 by SALVADOR V.

• 5 / 5

  

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  Excellent quality products and superb customer service. Great way to build brand loyalty!

  Review of 9/9/24, following an experience of 8/18/24 by D D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am extremely happy with the entire process of receiving my watch. Everything came as described, including incredibly fast shipping. This is my second watch purchase through Hamilton and I see a few more in the future as well. Stellar company!!!

  Review of 9/9/24, following an experience of 8/16/24 by LUCAS F.

• 5 / 5

  

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  The site is very easy to navigate and the purchase options are very convenient.

  Review of 9/9/24, following an experience of 8/18/24 by KEVIN N.

• 5 / 5

  

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  Easy to navigate and informative on products.

  Review of 9/9/24, following an experience of 8/21/24 by JOSEPH K.

• 5 / 5

  

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  Strap worked perfectly with my existing Hamilton watch

  Review of 9/9/24, following an experience of 8/2/24 by JEFFREY G.

• 5 / 5

  

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  I love all the movie connections, the history, and the general design of the websites.

  Review of 9/9/24, following an experience of 8/16/24 by T T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Solid experience but maybe more pictures

  Review of 9/9/24, following an experience of 8/13/24 by PATRICK N.

• 5 / 5

  

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  I’m new to Hamilton watches , but bought 2 in the last few weeks from dealers. I liked the app, thought it was easy and very intuitive and have yet to do with Customer Service but I’ve heard positive things. I’ll know more as I use it more.

  Review of 9/9/24, following an experience of 8/16/24 by JOHN G.

• 1 / 5

  

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  Awful at responding to emails and had a watch that is inoperable

  Review of 9/9/24, following an experience of 8/9/24 by S S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Felt secure making this online purchase

  Review of 9/9/24, following an experience of 8/17/24 by IAN G.

• 5 / 5

  

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  The product is good and shipping is prompt.

  Review of 9/6/24, following an experience of 8/16/24 by WELDON N.

• 1 / 5

  

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  Poorly, I need to know how to return the band I purchased.

  Review of 9/6/24, following an experience of 8/8/24 by JAMES H.

• 3 / 5

  

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  Watch strap is short for my wrist. Smaller than a Hamilton strap a bought a few years ago. Maybe leather is now more expensive. I'd pay more for a longer strap.

  Review of 9/6/24, following an experience of 8/13/24 by JAMES H.

• 5 / 5

  

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  Fast and free shipping was awesome.

  Review of 8/29/24, following an experience of 8/14/24 by NICHOLAS C.

• 5 / 5

  

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  Ease of use

  Review of 8/29/24, following an experience of 8/12/24 by JAMES S.

• 5 / 5

  

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  My son LOVES his Hamilton watch. It was his college graduation gift.

  Review of 8/29/24, following an experience of 8/13/24 by PATRICIA W.

• 5 / 5

  

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  Good quality strap, fast shipping.

  Review of 8/29/24, following an experience of 8/3/24 by JOHN CHRISTOPHER L.

• 5 / 5

  

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  Easy search thru the site. Wide selection of items and fast and easy checkout

  Review of 8/29/24, following an experience of 8/14/24 by JUAN L.

• 5 / 5

  

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  Top quality watch band. Perfect accessory for my Hamilton watches

  Review of 8/29/24, following an experience of 8/9/24 by J J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Anniversary Gift for husband

  Review of 8/29/24, following an experience of 8/12/24 by COLLEEN S.

• 4 / 5

  

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  Easy to select

  Review of 8/29/24, following an experience of 8/6/24 by KEITH P.

• 5 / 5

  

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  Once I learned to use the filters option, I was able to find the right watch for me.

  Review of 8/29/24, following an experience of 8/8/24 by VASUDEVAN J.

• 5 / 5

  

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  111

  Review of 8/29/24, following an experience of 8/8/24 by EMANUEL R.

• 5 / 5

  

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  I have been exploring hamilton kakhi series for almost a month and the website is designed very well. I really wanted to compare two watches side by side but did not figure out the options. Also, it would be great to know for a specific wristsize, how the watch would look.

  Review of 8/29/24, following an experience of 8/15/24 by H H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great.

  Review of 8/29/24, following an experience of 8/5/24 by KEITH S.

• 5 / 5

  

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  Awesome watch and superior customer service.

  Review of 8/29/24, following an experience of 7/29/24 by CODY F.

• 4 / 5

  

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  I love my Hamilton that I purchased but I was really upset to see ones brand new for sale on Jomashop webite for $729 when I paid $1095. https://www.jomashop.com/hamilton-khaki-mens-watch-h70575733.html

  Review of 8/29/24, following an experience of 6/14/24 by CAMERON D.

• 5 / 5

  

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  Site was easy to negotiate, watch is very nice, has all the options I wanted. My twelfth Hamilton. Very much a fan !

  Review of 8/23/24, following an experience of 8/3/24 by BILL W.

• 5 / 5

  

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  Site is easy to navigate

  Review of 8/23/24, following an experience of 8/3/24 by ANDRE P.

• 5 / 5

  

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  It so was so easy to purchase.

  Review of 8/23/24, following an experience of 8/2/24 by DESTINEE D.

• 2 / 5

  

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  The watch I ordered was a gift, however, due to Hamilton's short return window, I was forced to order it much later than I normally would so that the recipient would have ample time to return it if they wanted to. On the day I tried to order, the website crashed for hours. After unsuccessfully trying to find and select the watch I originally picked out as the gift, in a panic I ended up ordering a second choice watch because it was all I could do on the unresponsive website. I paid extra for expedited delivery to ensure the gift would arrive on time and still ended up receiving the watch 3 days late, one day after the recipient's birthday. When I called customer service about the late delivery they told me that there's nothing they can do and told me to take it up with UPS. The watch is fine. It's nice and the gift was well received, but I probably won't buy another Hamilton watch again. The overall experience for me was bad and the frustration wasn't worth it in the end.

  Review of 8/23/24, following an experience of 8/1/24 by MEGAN C.

• 5 / 5

  

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  Process was incredibly easy. Website was even and navigate, easy to pay, quick delivery.

  Review of 8/23/24, following an experience of 8/3/24 by NEWTON W.

• 5 / 5

  

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  Excellent!

  Review of 8/23/24, following an experience of 7/26/24 by MARK J.

• 5 / 5

  

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  fast free shipping.

  Review of 8/23/24, following an experience of 8/2/24 by SUNNY R.

• 5 / 5

  

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  I had a great experience ordering from this company. The process was straightforward, and the website was user-friendly, making it easy to find what I needed. Payment was seamless, with multiple options available, which made the whole experience quick and hassle-free

  Review of 8/23/24, following an experience of 7/26/24 by GEORGE U.

• 5 / 5

  

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  Easy to check out and find what I was looking for.

  Review of 8/23/24, following an experience of 7/26/24 by THOMAS H.

• 4 / 5

  

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  Fast service, simple process. Little bit confusing to receive tracking confirmation of shipment and then UPS delivery was late.

  Review of 8/23/24, following an experience of 7/25/24 by ALEJANDRO R.

• 5 / 5

  

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  Great source for information for my collection of Hamilton watches. I’ve had to replace a few bands with factory originals. Great quality and value!

  Review of 8/23/24, following an experience of 7/26/24 by MICHAEL M.

• 5 / 5

  

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  The only negative part the watch was not secured opening the box for the big reveal. It was loose and hanging to the side, and the blue protective filament was wrinkle tattered in stuck to the box. Packing department needs to do better.

  Review of 8/20/24, following an experience of 7/30/24 by EDWIN H.

• 5 / 5

  

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  I bought a Khaki Field Automatic off Amazon 5Sep12 for $379. I was wearing other watches at the time and just left it in the box. A few months later my son found it and really liked it so I gave it to him. He has been wearing it everyday since then and it continues to keep perfect time, and he does not baby it. I recently decided I wanted another one and purchased directly from the Hamilton website and the experience was excellent. I received the watch in a couple of days and it was exactly what I ordered. I almost missed the delivery because Hamilton sent it signature required and I was not expecting that. I caught the UPS driver just as he was pulling away so all was good. Thank you Hamilton, I have been wearing the watch everyday since delivery and it is excellent.

  Review of 8/20/24, following an experience of 7/27/24 by RICK T.

• 1 / 5

  

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  My package was open and my order was not inside when I received it. Haven’t heard back from customer support yet.

  Review of 8/20/24, following an experience of 7/26/24 by M M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  A quality timepiece that was easy to purchase with quick delivery.

  Review of 8/20/24, following an experience of 7/18/24 by STEVEN B.

• 5 / 5

  

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  Once I decided to commit to my first Hamilton watch, the online buying experience was easy and it shipped fast!

  Review of 8/20/24, following an experience of 7/20/24 by DAID U.

• 5 / 5

  

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  Easy to use website with excellent product photos and checkout process

  Review of 8/20/24, following an experience of 7/22/24 by NICHOLAS D.

• 5 / 5

  

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  Quality straps for quality watches

  Review of 8/20/24, following an experience of 7/25/24 by ROB F.

• 5 / 5

  

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  I thought the watch band was fairly expensive at $100.00 but I wanted to stay 'true to the brand'. The band arrived quickly and appears to be substancial and well made. It was beautifully packed also included a REAL pin changing tool. This time I'll wear more for special occassions and less for yard work.

  Review of 8/20/24, following an experience of 7/31/24 by JOSEPH S.

Reviews displayed in chronological order