Customer reviews for hamiltonwatch.com

4.6 / 5

Calculated from 598 reviews obtained over the last 12 months

3284 reviews since 01/04/2020

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icon sparkle Review Summary

The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information hamiltonwatch.com

  • Company

    Hamilton Watch

  • Description

    Hamilton is the leading brand for automatic watches. Hamilton Watches combine the American Spirit with Swiss precision.

  • Address

    Mattenstrasse 149 2503 Biel / Bienne

  • Website

    https://www.hamiltonwatch.com

  • Category

    Clothing and accessories

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icon sparkle Review Summary

The brand is praised for its user-friendly website and seamless ordering process. Many customers appreciate the variety of products and timely shipping, reflecting a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    None

    Review of , following an experience of by THOMAS G.

  • 5 / 5
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    I am in love with the watch and Hamilton as a brand.

    Review of , following an experience of by DYLAN S.

  • 5 / 5
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    The order and delivery process was very efficient. The watch is of excellent quality. I would not hesitate to buy another Hamilton watch!

    Review of , following an experience of by MANOJ A.

  • 5 / 5
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    Over all my experience was good. I think because of the many products that Hamilton offers, the offers make the experience a little overwhelming.

    Review of , following an experience of by SEAN B.

  • 5 / 5
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    Your site is easy to navigate, informative, and the amazing quality of your watches is represented well!

    Review of , following an experience of by RICH D.

  • 4 / 5
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    Email could have been more explicit about estimated date of shipping and expected arrival.

    Review of , following an experience of by G G. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    Shipping has been a nightmare. I still don't have the package because Hamilton screwed up the address, and then instead of making it available for pick up you just placed it on hold. I'm on four different phone calls and counting now. Wildly inconvenient.

    Review of , following an experience of by D D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Shopping experience great, would like to see more pictures of the product on different occasions, fashion wise. Overall good

    Review of , following an experience of by JUAN M.

  • 5 / 5
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    Love the product offering

    Review of , following an experience of by MICHAEL V.

  • 3 / 5
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    Shipping the watch was suppose to take two days , but instead took several weeks. I finally had to contact them & then received the watch a couple of days later.

    Review of , following an experience of by ROBERT B.

  • 5 / 5
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    Nice

    Review of , following an experience of by RAMÓN G.

  • 5 / 5
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    Nice simple design

    Review of , following an experience of by JIM R.

  • 3 / 5
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    Response time from CS was abysmal. The NATO strap was much too small, and the quality was sub par for a $55 strap.

    Review of , following an experience of by GREG J.

  • 5 / 5
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    The watch is bear perfect,

    Review of , following an experience of by DON M.

  • 5 / 5
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    Hamilton watch brand and straps are by far the versatile, functional and durable brand in the market

    Review of , following an experience of by O O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    It's a well-made NATO strap that looks great on my mechanical field watch. The included strap removal tool was a nice touch.

    Review of , following an experience of by AARON B.

  • 4 / 5
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    Hi, I received my watch as a gift during October. In this time of me writing this message, I am 15 years old. This is the first mechanical watch I have ever owned, and I've learned that the functions on mechanical watches are way different than the electronic battery ones. My first ever watch was a G Shock by Casio, and I only use it at school. In other outdoor activities, I use this mechanical watch which is my second ever watch ever owned. This is by far the coolest watch I've seen and wore. The only improvement that needs work on is the blue nylon air glaciers watch band. My wrist width is 16cm, but this watch band is too long for my wrist. The end of the band reaches out of the wrist band and pokes out. When adjusting it to not poke out, it creates a triangle shape that is very uncomfortable. My only recommendation is to make the band shorter so it can fit more perfectly and comfortably. Other than that, the watch is excellent and very nice, alongside with the color. Overall, this mechanical watch is memorable experience that only lacks little imperfections. Thank you for this watch!!!

    Review of , following an experience of by SIU L.

  • 5 / 5
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    Easy purchase options.

    Review of , following an experience of by RYAN Y.

  • 4 / 5
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    It was good but nothing special

    Review of , following an experience of by BRIAN M.

  • 5 / 5
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    Reasonably easy.

    Review of , following an experience of by GREGORY M.

  • 5 / 5
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    .it was as expected.

    Review of , following an experience of by BRIAN H.

  • 5 / 5
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    It was easy and quick to make my purchase at Hamilton.

    Review of , following an experience of by FERNANDO D.

  • 5 / 5
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    The best watch ever. I came across this because of the movie Interstellar. Hamiltons are beautiful and affordable. The delivery was flawless, no damages. The watch was exactly looking like how it was posted online.

    Review of , following an experience of by VIJAY GANESH S.

  • 5 / 5
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    great website

    Review of , following an experience of by MARK P.

  • 4 / 5
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    A little hard to navigate the filter in the beginning.

    Review of , following an experience of by KHALIL A.

  • 5 / 5
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    Easy to use, fast shipping, got exactly what I wanted.

    Review of , following an experience of by H H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very nice

    Review of , following an experience of by RICKY S.

  • 2 / 5
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    I experienced incredibly poor customer service. The watch that I received was defective and had to be returned.

    Review of , following an experience of by D D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Five Star no problems at all

    Review of , following an experience of by DANIEL V.

  • 5 / 5
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    I like the brand. First came to be aware of it by watching the TV series House. I have bought 4 Hamilton watches.

    Review of , following an experience of by HAROLD V.

  • 5 / 5
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    Great service and fast shipping.

    Review of , following an experience of by OSCAR H.

  • 5 / 5
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    This was a positive shopping experience. The website was intuitive and I easily found what I was looking for. My only regret is that there were several watches displayed which said "coming soon" that I preferred, but I needed this gift order and couldn't wait for the upcoming products.

    Review of , following an experience of by ALEC K.

  • 4 / 5
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    Easy ordering process & prompt delivery

    Review of , following an experience of by DEAN L.

  • 5 / 5
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    Overall very easy. Wish there was a way to customize the bracelet with nylon option

    Review of , following an experience of by CURTIS F.

  • 4 / 5
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    In general it was a good experience although maybe lacking in customer side communication from Hamilton

    Review of , following an experience of by MICHAEL P.

  • 5 / 5
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    Very easy to navigate. Relevant information in each page.

    Review of , following an experience of by ADELINO D.

  • 5 / 5
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    Very happy with the watch and the ordering experience. The website is very easy to use and navigate and does an excellent job of describing the watches.

    Review of , following an experience of by BRANDY Y.

  • 5 / 5
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    Clear, crisp and modern. Easy to navigate and a little too easy to press purchase, kudos to your web designer and your products in general.

    Review of , following an experience of by JAMES H.

  • 5 / 5
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    Very easy to order surprised to see when i chose next day delivery it actually was next day and i live pretty remote.

    Review of , following an experience of by OSCAR G.

  • 5 / 5
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    Watch great band not so much replaced it with a similar type and it’s now perfect

    Review of , following an experience of by DAN S.

  • 5 / 5
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    Pretty straightforward

    Review of , following an experience of by KARSTEN F.

  • 5 / 5
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    I found your website easy to navigate, and compare various styles. I love the history of Lancaster PA, railroads and military pieces.

    Review of , following an experience of by MARK S.

  • 5 / 5
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    Website was easy to navigate.

    Review of , following an experience of by F F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good

    Review of , following an experience of by KATIE D.

  • 5 / 5
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    Easy to navigate purchase, efficient and secure delivery.

    Review of , following an experience of by KELLY S.

  • 5 / 5
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    Great quality

    Review of , following an experience of by D D. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    The watch I got was defective and was retured to Hamilton. Hamilton got the item back on 10/14/24 and was signed for by FCRUZ. When can I expect a refund?

    Review of , following an experience of by J J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Website easy to navigate. Clear, detailed product descriptions and specifications. Purchase transaction quick,simple and secure.

    Review of , following an experience of by GERALD L.

  • 5 / 5
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    Beautiful watch, and got to me within a couple days. Was a last minute wedding gift and couldn't be more pleased.

    Review of , following an experience of by ALEXANDER S.

  • 5 / 5
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    Many thanks!

    Review of , following an experience of by GUY M.

  • 5 / 5
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    Generally an easy website to figure out and order from. No real complaints on purchasing direct.

    Review of , following an experience of by BRYANT S.

  • 5 / 5
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    Fast shipping

    Review of , following an experience of by ALEX S.

  • 5 / 5
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    This really is one of the best Nato straps out there. I keep seeing Hamilton pop up in forums when asking about best Nato straps. This is the best in my opinion. Fits perfect. I personally really like the tail that does not fold but has a nice leather (or metal) end. And extremely well made. I had to get the XL Nato because the regular the tail was hardly reaching the last keeper. (7.25 - inch wrist)

    Review of , following an experience of by BOBBY L.

  • 5 / 5
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    Good site

    Review of , following an experience of by RODNEY L.

  • 5 / 5
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    Unlike some other watchmakers, Hamilton offers quality straps at decent prices. The new ostrich strap with clasp looks good, fits wells and works smoothly.

    Review of , following an experience of by SCOTT N.

  • 5 / 5
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    Excellent

    Review of , following an experience of by PAULO D.

  • 5 / 5
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    I'm very happy with the watch and appreciate the quick shipment. I used the Hamilton wrist-sizing-tool and specified 7.5" but the bracelet came too large.

    Review of , following an experience of by JON S.

  • 5 / 5
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    I think the only problem I can see is trying to figure out what my bracelet options were. But I am a stainless steel snob so I would like a SS option on everything lol.

    Review of , following an experience of by DAVID M.

  • 1 / 5
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    Strap does not fit Hamilton Khaki 38mm. Hamilton is not allowing returns despite me only receiving delivery 12 days ago. Hamilton seems to be counting from the shipping date rather than the actual delivery date.

    Review of , following an experience of by NICOLAS C.

  • 5 / 5
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    Very easy to purchase your watch

    Review of , following an experience of by JUDIE D.

  • 2 / 5
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    Provided the sizing for my watch but it arrived unchanged. Maybe I misunderstood but I ordered the watch with a stainless band and gave a wrist size because I thought it would be adjusted out of the box. Unfortunately the watch didn’t seem to be flawless out of the box either. I noticed a small blemish under on the underside but since I have removed all the adhesives and tags, I assume it’s not returnable. I was previously a fan of Hamilton and will continue to be but I those are a couple disappointments I faced with this purchase. I’m open to getting another one someday and am hopeful to not face the same, admittedly somewhat minor, disappointments.

    Review of , following an experience of by B B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Looks great & is very durable.

    Review of , following an experience of by TIMOTHY P.

  • 3 / 5
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    The watch looked beautiful however the stainless band pin was broken on arrival so I couldn't wear the timepiece. I've sent it back and waiting on a replacement.

    Review of , following an experience of by M M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very good experience buying this for my husband.

    Review of , following an experience of by DENA S.

  • 5 / 5
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    I purchased this for a friend. The 38mm was the perfect size and looks great.

    Review of , following an experience of by ALEXANDER H.

  • 4 / 5
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    my wife likes the pendant, but she needs links added to the bracelet, since it is for a very small wrist. We will be contacting customer service for support.

    Review of , following an experience of by B B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Glowing hands don’t glow very long in the dark

    Review of , following an experience of by SEAN G.

  • 4 / 5
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    None

    Review of , following an experience of by IK-SUNG K.

  • 5 / 5
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    Love the watch

    Review of , following an experience of by JACK P.

  • 5 / 5
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    smooth- I did reach out to customer service as well but most of the information I needed was on the site.

    Review of , following an experience of by MARK B.

  • 5 / 5
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    Delivery was very fast and the packaging and unboxing experience was very enjoyable.

    Review of , following an experience of by GREGORY M.

  • 4 / 5
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    Easy buying process although delivery was not as fast as advertised.

    Review of , following an experience of by JEFF W.

  • 5 / 5
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    It was an easy purchase process.

    Review of , following an experience of by DEREK R.

  • 5 / 5
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    First Swiss made watch. Love the American history behind it as well. Will most likely purchase another Hamilton in the future. Loving this mechanical.

    Review of , following an experience of by SAGE R.

  • 5 / 5
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    Excellent value and khaki feild 38mm is excellent for outdoor hobbies and antiscratch👌🏼

    Review of , following an experience of by M M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Classy watch, reputable brand.

    Review of , following an experience of by LISA P.

  • 5 / 5
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    Easy checkout process, great photo gallery showcasing each piece.

    Review of , following an experience of by JOSEPH T.

  • 5 / 5
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    Very simple experience on the Hamilton website. Easy to navigate and choose from a wide selection.

    Review of , following an experience of by SAM M.

  • 5 / 5
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    Ordering was efficient.

    Review of , following an experience of by RICH C.

  • 5 / 5
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    Order went well. No problems. As expected. Love the no shipping costs.

    Review of , following an experience of by MATTHEW V.

  • 5 / 5
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    Very fast delivery

    Review of , following an experience of by STEVE B.

  • 5 / 5
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    Easy to use, great pictures. Only comment would be not having duplicate showing for the same watch straps

    Review of , following an experience of by S S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Love my Hamilton watches

    Review of , following an experience of by JAMIE H.

  • 5 / 5
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    It’s a beautiful watch

    Review of , following an experience of by BRAYDON D.

  • 5 / 5
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    The website is easy to navigate and get where you want.

    Review of , following an experience of by JEFF L.

  • 5 / 5
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    All was good

    Review of , following an experience of by I I. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    No.

    Review of , following an experience of by M M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Amazing watch! So happy I purchased! Highly recommend to all!

    Review of , following an experience of by AARON C.

  • 5 / 5
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    Website was easy to navigate and find what I was looking for. Watch was shipped quickly and arrived in a timely manner. Product was just as described. Good quality, would purchase from Hamilton again.

    Review of , following an experience of by JESUS H.

  • 5 / 5
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    Great quality

    Review of , following an experience of by LARRY H.

  • 2 / 5
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    Lots of watchbands showcased on the site, but very few of them were available for purchase. Super overpriced, too.

    Review of , following an experience of by PETER R.

  • 5 / 5
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    I've had my Hamilton Field Khaki for 10 years now. It was time to replace the strap. So glad I can get OEM straps from Hamilton directly.

    Review of , following an experience of by BRIAN D.

  • 5 / 5
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    Easy navigation to find and purchase what I was looking for.

    Review of , following an experience of by STEPHEN F.

  • 5 / 5
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    Shipping was exactly as described.

    Review of , following an experience of by STEPHEN Q.

  • 5 / 5
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    Customer service couldn't be better

    Review of , following an experience of by JAKE K.

  • 3 / 5
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    You should stock all of your items. Waiting for your availability is nonsense.

    Review of , following an experience of by RUSSELL P.

  • 5 / 5
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    10/10 amazing product and craftmanship with history and few pieces of specifications that i enjoy in a watch!

    Review of , following an experience of by RALPH D.

  • 4 / 5
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    The site is very....average. The come-on for expedited processing and delivery as baloney and not openly -- at least i didn't see it -- disclosed. I was so annoyed I tried to cancel the order but that apparently couldn't be done either. I was very unhappy, now having to hang around the house to sign for a package I really no longer wanted.

    Review of , following an experience of by GLENN R.

  • 5 / 5
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    Great brand

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Ordered hacky style watches that I really love!

    Review of , following an experience of by DENIS S.

Reviews displayed in chronological order