Customer reviews for hamiltonwatch.com

Customer reviews

• 5 / 5

  

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  Love the delivery of the watches....boxes, very nice

  Review of 9/4/25, following an experience of 8/20/25 by VICTOR M F.

• 5 / 5

  

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  The website is easy to navigate I own 2 automatic Hamilton watches and love them

  Review of 9/4/25, following an experience of 8/20/25 by MARK S.

• 5 / 5

  

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  easy to use site and very quick checkout when i was ready to pull the trigger

  Review of 9/4/25, following an experience of 8/16/25 by COLE S.

• 5 / 5

  

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  Great watches

  Review of 9/3/25, following an experience of 8/9/25 by SKYLAR K.

• 5 / 5

  

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  Ordering was fast and easy.

  Review of 9/3/25, following an experience of 8/15/25 by JASON S.

• 5 / 5

  

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  Excellent

  Review of 9/3/25, following an experience of 8/7/25 by GABRIEL C.

• 5 / 5

  

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  Good

  Review of 9/3/25, following an experience of 8/6/25 by STEPHEN G.

• 5 / 5

  

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  Excellent service and fast delivery. I highly recommend this store!

  Review of 9/2/25, following an experience of 8/18/25 by VIKTOR R.

• 4 / 5

  

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  Huge selection of straps to choose from, good stock. Purchased a Green Khaki NATO for my new Hamilton Khaki Auto field watch. Be aware that some straps (including this one) come in multiple sizes; it can be easy to miss. I ordered the regular size, which proved to be too large for my small wrists. I ended up returning it and getting the XS strap, which fit perfectly. The strap is rugged, engineered for rough use, and complements the field watch perfectly. It's not cheap, but I decided I wanted an OEM strap and not a third party. I also used customer service during my return; this is for all of Swatch, not just Hamilton, so you'll get a few extra questions to help them narrow down the product line. The staff was great, knowledgeable and very friendly. Setting up the return was easy, and I just placed another online order for the new smaller strap. One minor disappointment... I paid $20 extra for next day delivery. However, buried in small print is a notice that shipping will occur after "processing" is completed, which added another day (in my case, instead of arriving on a Friday, it came on Monday). I wouldn't have paid that extra $$ if I had known this. But I'm very pleased with the product and would deal with Hamilton again.

  Review of 8/30/25, following an experience of 8/21/25 by DAVID M.

• 4 / 5

  

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  The Hamilton Murph 42mm is a beautiful watch, simple, solid, smooth. Looks elegant with a suit and sophisticated with jeans. The 42mm is a bit large. I might have gotten the 38mm if I could do it over. Nonetheless, it is a brilliant watch that I am so happy to have in the collection!

  Review of 8/30/25, following an experience of 8/10/25 by GREG H.

• 5 / 5

  

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  The site was easy to navigate and the engraving instructions were simple. Shipping required a signature (makes sense). The box it comes in is nice too!

  Review of 8/30/25, following an experience of 8/7/25 by DAMIAN W.

• 5 / 5

  

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  Great Watch!

  Review of 8/30/25, following an experience of 8/21/25 by JUAN G.

• 5 / 5

  

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  This is a great watch company, and everything was easy.

  Review of 8/29/25, following an experience of 8/13/25 by JIMMY S.

• 5 / 5

  

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  The brown leather 20 mm NATO strap I purchased is fantastic. The strap is a beautiful shade of tan brown that goes well with my Hamilton Khaki Field Mechanical white dial watch. The strap is top quality and has a great appearance and feel.

  Review of 8/29/25, following an experience of 8/13/25 by DENNIS S.

• 5 / 5

  

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  Smooth experience

  Review of 8/28/25, following an experience of 8/20/25 by NATALIA S.

• 5 / 5

  

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  Easy experience using the site.

  Review of 8/28/25, following an experience of 8/9/25 by BRANDON H.

• 5 / 5

  

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  First time buying a Hamilton directly from the site. Great experience and customer service was very helpful when I needed help with shipping.

  Review of 8/28/25, following an experience of 8/11/25 by ANDY W.

• 5 / 5

  

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  Great shopping experience.

  Review of 8/28/25, following an experience of 8/9/25 by JIMMY D.

• 5 / 5

  

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  My second Hamilton of hopefully many. Best Budget

  Review of 8/27/25, following an experience of 8/16/25 by HEER P.

• 5 / 5

  

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  Website and shipping is great ordered on a Wednesday delivered by Friday.

  Review of 8/27/25, following an experience of 8/6/25 by VISHNU P.

• 5 / 5

  

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  Great experience.

  Review of 8/27/25, following an experience of 8/18/25 by ANTHONY F.

• 5 / 5

  

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  I have had one before this and it’s been 3 years I wear this band almost everyday and the only reason I ordered a new one is because the color Isn’t the same like new. This is by far top grade material. Highly recommended

  Review of 8/27/25, following an experience of 8/18/25 by HAMZA A.

• 5 / 5

  

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  Absolutely phenomenal in service, design, shipping, and support. I'll be suggesting a hamilton for everyone I know as why get any other brand when perfection is right here?

  Review of 8/27/25, following an experience of 8/17/25 by L L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  knew watch I wanted so made it easy to order and learned about service centers,shipping and warranty from online purchasing advisor.

  Review of 8/27/25, following an experience of 8/19/25 by DOWNS L.

• 5 / 5

  

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  Beautiful and rare Day Date Timepiece, that is versatile.

  Review of 8/26/25, following an experience of 8/4/25 by REGINALD D.

• 5 / 5

  

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  I have two Hamilton watches. I really like the watches but I would like to see anti reflective coating on the crystals. I have a Khaki Field automatic, and at the price point I paid for it I would expect the anti reflective coating.

  Review of 8/23/25, following an experience of 8/13/25 by PLENNETH H.

• 3 / 5

  

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  Not a user friendly website for returns and tracking returns

  Review of 8/23/25, following an experience of 8/1/25 by ERIKA H.

• 5 / 5

  

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  Exactly how it supposed to be…precisely on time

  Review of 8/23/25, following an experience of 8/5/25 by MICO O.

• 5 / 5

  

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  I love it! It would be nice to have a ln anti-reflective coating

  Review of 8/23/25, following an experience of 8/14/25 by JESSE B.

• 5 / 5

  

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  The delivery was great and the quality of the watch is awesome. I haven't stopped wearing it because i love it so much,

  Review of 8/23/25, following an experience of 8/13/25 by RYAN I.

• 4 / 5

  

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  The customer service rep, Elvis was very helpful. We needed a longer band for the watch but the accesories department was not able to help us order one. The watch was an anniversary gift so I wanted it to fit upon arrival. Processing and shipping was fast.

  Review of 8/23/25, following an experience of 7/24/25 by TERESA A.

• 5 / 5

  

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  Just purchased the watch.

  Review of 8/23/25, following an experience of 7/28/25 by P P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I did not received the product

  Review of 8/23/25, following an experience of 8/1/25 by L L. *

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• 3 / 5

  

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  normal website experience

  Review of 8/23/25, following an experience of 7/22/25 by ALEXANDER R.

• 5 / 5

  

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  The website is easy to use and makes purchasing easy.

  Review of 8/23/25, following an experience of 8/11/25 by JOHN A.

• 4 / 5

  

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  Was exactly what I was looking for.

  Review of 8/23/25, following an experience of 8/4/25 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great accurate watch, got a 4 because of the weak lume

  Review of 8/23/25, following an experience of 8/5/25 by CHARLES W.

• 5 / 5

  

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  Excellent !!

  Review of 8/23/25, following an experience of 7/28/25 by SUREN S.

• 5 / 5

  

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  smooth as silk

  Review of 8/14/25, following an experience of 7/29/25 by STEVE D.

• 5 / 5

  

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  I was notified that the bands were available and I jumped on it. The link took me directly to the watch band and ordering was simple. Shipping was fast and the watch band is exactly what I wanted. Great craftsmanship and it was satisfying to feel the click of the pins when they were seated with precision. Everything lines up beautifully with my Khaki Field.

  Review of 8/14/25, following an experience of 7/25/25 by KYLE A.

• 5 / 5

  

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  Great experience with the order.

  Review of 8/14/25, following an experience of 7/25/25 by CHRISTOPHER P.

• 5 / 5

  

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  Fast shipping, but most of all, great products.

  Review of 8/14/25, following an experience of 7/30/25 by MARCUS L.

• 5 / 5

  

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  Overall a good experience with no friction

  Review of 8/14/25, following an experience of 7/25/25 by RODRIGO R.

• 5 / 5

  

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  Everything was fantastic! Thank you!

  Review of 8/14/25, following an experience of 7/17/25 by LORENA V.

• 5 / 5

  

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  Great product and customer service with rapid delivery!

  Review of 8/14/25, following an experience of 7/25/25 by DOUGLAS T.

• 5 / 5

  

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  Satisfied with the purchase, really nice bracelet on the murph 38!

  Review of 8/14/25, following an experience of 7/25/25 by MINGYANG W.

• 5 / 5

  

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  very good

  Review of 8/14/25, following an experience of 8/1/25 by Y Y. *

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• 5 / 5

  

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  I ordered the watch in the morning thinking that it would be shipped that afternoon for the 2 day shipping but it did not get shipped until the next day so it was more like 3 day.

  Review of 8/14/25, following an experience of 7/28/25 by JOHN C.

• 5 / 5

  

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  No concerns

  Review of 8/14/25, following an experience of 7/24/25 by R R. *

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• 5 / 5

  

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  Not only is the a watch beautifully crafted, absolutely perfect gift for my husband’s 30th, but everyone I worked with on the customer service end was very knowledgeable and easy to communicate with.

  Review of 8/14/25, following an experience of 7/12/25 by L L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The order experience was excellent, simple, and efficient.

  Review of 8/14/25, following an experience of 7/23/25 by ELLIOT R.

• 1 / 5

  

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  My order never arrived. I have been waiting for either a refund or immediate delivery.

  Review of 8/14/25, following an experience of 7/16/25 by JONATHAN L.

• 5 / 5

  

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  Beautiful watch! I spent hours researching watches and am so glad I decided on the Hamilton Murph

  Review of 8/8/25, following an experience of 6/25/25 by ERIC W.

• 5 / 5

  

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  Excellent service and beautiful watch

  Review of 8/8/25, following an experience of 6/27/25 by ETHAN L.

• 5 / 5

  

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  I own a Jazzmaster Day-Date and recently purchased the “Murph” Khaki field watch. I couldn’t be more please. Both are stylish, comfortable and accurate.

  Review of 8/8/25, following an experience of 6/25/25 by DAN B.

• 5 / 5

  

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  testttttt

  Review of 8/8/25, following an experience of 7/24/25 by MOEZ S.

• 5 / 5

  

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  good

  Review of 8/8/25, following an experience of 6/24/25 by ANTHONY D.

• 5 / 5

  

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  Easy to find what I was looking for. The feature to alert me when the product was available was awesome.

  Review of 8/6/25, following an experience of 7/15/25 by MATT M.

• 5 / 5

  

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  Needed a new band for may vintage 1970s Big Eye. Nice to have a genuine Hamilton bracelet for the timeless classic.

  Review of 8/6/25, following an experience of 7/16/25 by MARK G.

• 1 / 5

  

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  I received an empty box with no watch inside. After 2 weeks, the situation has still not been resolved.

  Review of 8/6/25, following an experience of 7/8/25 by KYLE R.

• 5 / 5

  

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  The quality of the watch band is top notch. It comes with a complimentary tool which makes the process super easy. Also, super fast shipping. That's a huge plus!

  Review of 8/6/25, following an experience of 7/8/25 by BRETT P.

• 3 / 5

  

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  Pleasant buying experience, easy website and checkout. However, I selected two day shipping and the item took 5 days to ship (not including holiday or weekend) so 8 days before shipping total. Also, I called to check on my order and the customer service rep was pretty disrespectful.

  Review of 8/6/25, following an experience of 7/4/25 by HENRY T.

• 5 / 5

  

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  The website is easy to navigate and has very clear product information.

  Review of 8/6/25, following an experience of 7/10/25 by RODRIGO O.

• 1 / 5

  

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  They were not willing to make any adjustments on the timelines to make sure that the watch got to me before my birthday, even though they had miscommunicated on how long it will take for me to get my watch considering I had it inscribed.

  Review of 8/6/25, following an experience of 6/22/25 by BRIAN N.

• 5 / 5

  

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  I purchased a black band for my field mechanical, it's great to have some different options depending on what I'm wearing. Very nicely made and easy to use.

  Review of 7/31/25, following an experience of 7/11/25 by PATRICK G.

• 5 / 5

  

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  I’ve become quite a fan of Hamilton watches.

  Review of 7/31/25, following an experience of 7/1/25 by BRANT B.

• 5 / 5

  

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  Classic

  Review of 7/31/25, following an experience of 7/9/25 by CHRIS H.

• 5 / 5

  

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  The selection of watches was great, I found what I wanted at a good price. Ordering and delivery was flawless.

  Review of 7/31/25, following an experience of 7/3/25 by THOMAS R.

• 5 / 5

  

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  Website is easy to use with different way to search for thier products.

  Review of 7/31/25, following an experience of 7/6/25 by KEVIN J.

• 2 / 5

  

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  The alignment on this watch is off by at least a millimeter. This is very disappointing as I was expecting a certain level of precision at this pricing. Additionally, the glow is incredibly weak and doesn’t seem to last more than an hour making this unusable at night. Very disappointed in what I thought would be an incredible watch.

  Review of 7/31/25, following an experience of 7/3/25 by NOAH H.

• 5 / 5

  

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  Great watch--legible, reliable, comfortable & goes everywhere.

  Review of 7/31/25, following an experience of 6/25/25 by DAVID M.

• 5 / 5

  

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  N/A

  Review of 7/31/25, following an experience of 6/24/25 by GREGORY A.

• 5 / 5

  

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  Bought the wrong size but was super easy to return. Only complaint was I wanted to exchange it for more expensive model but woman on the phone told me only equal or less value watch could be exchanged.

  Review of 7/17/25, following an experience of 7/8/25 by THOMAS M.

• 5 / 5

  

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  it was very easy

  Review of 7/16/25, following an experience of 6/26/25 by ANDRES F.

• 5 / 5

  

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  Over the moon for my new watch!!

  Review of 7/15/25, following an experience of 7/3/25 by CHRIS S.

• 5 / 5

  

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  👍🏼👍🏼👍🏼

  Review of 7/14/25, following an experience of 6/26/25 by ANIBAL J.

• 5 / 5

  

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  Good and the website is user friendly!

  Review of 7/13/25, following an experience of 6/18/25 by THALISSA T.

• 5 / 5

  

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  Site is easy to navigate with excellent product photos and descriptions.

  Review of 7/13/25, following an experience of 6/27/25 by JONATHAN H.

• 4 / 5

  

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  The site was easy to use, the check out was too. I love the watch, the band, the styling is classic. My only complaint is the buckle on the band has sharp corners. Even wearing the watch looser they are still noticable. Other than that I am very happy with my purchase.

  Review of 7/13/25, following an experience of 6/17/25 by HAROLD L.

• 5 / 5

  

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  Website was fine and simple enough to use.

  Review of 7/13/25, following an experience of 6/26/25 by AURELIO P.

• 5 / 5

  

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  So easy to use!

  Review of 7/13/25, following an experience of 6/26/25 by JAHAN R.

• 5 / 5

  

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  Hamilton website is very sleek and smooth like their watches it was easy to navigate and easy to order and shipping was handled with much care

  Review of 7/13/25, following an experience of 6/26/25 by MARLON O.

• 5 / 5

  

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  Everything worked as intended. It was hard to find the page from the limited edition watch I bought but when I used old links or googled the item it usually came up no problem.

  Review of 7/13/25, following an experience of 6/26/25 by PAX B.

• 5 / 5

  

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  Fast shipping! Great buying experience.

  Review of 7/13/25, following an experience of 6/26/25 by ROBERT D.

• 5 / 5

  

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  It was easy to make the purchase!

  Review of 7/13/25, following an experience of 6/26/25 by MARTIN W.

• 5 / 5

  

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  Website clean and nice looking

  Review of 7/11/25, following an experience of 6/24/25 by MICHAEL E.

• 3 / 5

  

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  Add more filter search settings

  Review of 7/10/25, following an experience of 6/27/25 by F F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy ordering process.

  Review of 7/10/25, following an experience of 6/27/25 by JOSEPH L.

• 5 / 5

  

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  Was really smooth and easy

  Review of 7/10/25, following an experience of 6/26/25 by ANGEL S.

• 4 / 5

  

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  Debuting a watch at 7 AM west coast is a bad time if you're targeting geeks. Scalpers got way more as a result. You want afternoon or evening west coast for geeks and gamers.

  Review of 7/10/25, following an experience of 6/26/25 by P P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The overall website navigation experience was fine. Order and delivery were straight forward. Appreciate the prompt delivery and requiring a signature is a good security move. Customer service was professional when I called with an issue.

  Review of 7/10/25, following an experience of 6/26/25 by THOMAS P.

• 5 / 5

  

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  From what I can see, this timepiece is far and away the top of the line when it comes to craftsmanship. I have owned a few watches in my lifetime, and all swiss made, and Hamilton is on top of the their game in every sense.

  Review of 7/10/25, following an experience of 6/26/25 by STEPHAN W.

• 5 / 5

  

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  I was able to complete my order easily with no problems at all

  Review of 7/10/25, following an experience of 6/26/25 by RANDY S.

• 5 / 5

  

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  Fast delivery and smooth transaction.

  Review of 7/10/25, following an experience of 6/26/25 by GUILLERMO O.

• 5 / 5

  

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  Support Team was very helpful resolving my issue when I mistyped my address

  Review of 7/10/25, following an experience of 6/26/25 by F F. *

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• 5 / 5

  

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  I found Hamilton watches through its history with supplying military watches and also through Hamiltons fun side with supplying watches for sci-fi film like MIB. Now seeing Hamilton collab with Death Stranding 2, I had to acquire this mash up of Kojima's military/ sci-fi inspired games with Hamilton's illustrious watch making history. This is Kojima's best watch yet and will be for a long time with Hamilton's craftsmanship. 10/10

  Review of 7/10/25, following an experience of 6/26/25 by DANTE W.

• 5 / 5

  

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  Loved the product. The markup is very little compared to other watches and the quality is top-notch. The recent DS2 watch is special and Hamilton's decision to collaborate with the best in different industries is only the beginning.

  Review of 7/10/25, following an experience of 6/26/25 by BRANDON L.

• 5 / 5

  

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  It was super easy to create an account and add the watch that I wanted to a wishlist. Purchase process was straightforward. One comment is to have ability to add multiple cards and payment methods to my account.

  Review of 7/10/25, following an experience of 6/26/25 by ARTEM K.

• 5 / 5

  

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  No additional comments

  Review of 7/10/25, following an experience of 6/26/25 by VIKAS S.

• 5 / 5

  

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  Excellent

  Review of 7/10/25, following an experience of 6/26/25 by DELL N.

Reviews displayed in chronological order