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Review Summary
The brand is praised for its user-friendly online process, making tasks simple and straightforward, even for those less tech-savvy. The inclusion of helpful tools enhances the experience, ensuring smooth navigation and quick completion of applications.
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Carrie B.
Mar 13, 2024
Verified reviewSimple and quick process. I really enjoyed this site now lets see how quick I get my new information returned. Thank you for the easy forms to be filled out and completed
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Karen kelley L.
Mar 13, 2024
Verified reviewEasiest government application ever!
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William O.
Mar 13, 2024
Review collected by a third partyMatt was a great help with my issue and I'm very thankful for his assistance
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Sheila C.
Mar 13, 2024
Review collected by a third partyKent was very helpful!!..What I liked a lot about him is he had patience with me!..Thanks Kent!
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Paul M.
Mar 13, 2024
Review collected by a third partyWas given a TSA location that was out of business. Matt offered to give me another date/time, but have yet to receive email
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Carolyn H.
Mar 13, 2024
Verified reviewEasy to use and quick to complete
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Tyrone T.
Mar 13, 2024
Review collected by a third partyI waited a lot of years to get a passport, I was happy to find govplus. To me it was easier. I like the fact that there is always someone ready to help. The person I worked with today was Gerald. If it werent for him I may not have ever been in the process of getting my 1st passport. I thank him. I am so happy now. I appreciate this site and I will recommend to all my friends. Thank you again.
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Ronald S.
Mar 13, 2024
Review collected by a third partyGreat service!
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Deion A.
Mar 12, 2024
Review collected by a third partyKelly was amazing and able to help with both of my concerns. The online chat service is fast and easy to get contact with a live agent. I like the response time of less than 5 minutes. I’ve recommended Gov to a few friends looking for government documents. Give Kelly a raise!
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Jimmy D.
Mar 12, 2024
Review collected by a third partyYes. Very prompt response and resolved issue
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Ivan A.
Mar 12, 2024
Review collected by a third partyExcellent!
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Burgess G.
Mar 12, 2024
Verified reviewall good I believe renewing on was a very good choice thank you.
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Trena J.
Mar 12, 2024
Review collected by a third partyVery easy to use! I love the help I received when I had a problem. Dominic was very helpful and efficient!
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Joni E.
Mar 12, 2024
Review collected by a third partyIt simply didn't work out for me and I had to request a refund. I live on the Nevada frontier and am a minimum of four hours away from any TSA facility where I am required to complete the application process. The customer service rep was considerate and helpful, and processed my GOV refund quickly.
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Jamie H.
Mar 12, 2024
Review collected by a third partyThis was my first time using GOV and I had several questions. I had the opportunity to chat with Dominic and was able to get the help that I needed. Not only did he help me but it went the extra mile to assist me in finding the information that I needed. I highly recommend GOV
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Steven M.
Mar 12, 2024
Review collected by a third partyMy virtual assistant "KENT" was very helpful today and was able to inform me that my TSA PreCheck status was still active. He was professional and helpful today. An asset to your organization.
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E. S.
Mar 12, 2024
Verified reviewI appreciate being able to complete this process on line and still feel like you are being thorough. We all know the importance of weeding out the questionable travelers. Thank you for keeping our country safe.
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Steve S.
Mar 12, 2024
Verified reviewThese services are timely and efficient saving a lot of time to plan our trips.
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Val W.
Mar 12, 2024
Verified revieweasy to complete
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Laura D.
Mar 12, 2024
Review collected by a third partyMy situation was a complicated one- Vince with GOV was patient, efficient, friendly. Taking care of this online was fast, easy and amazing. I would highly recommend them for your goverment document needs. Thanks to GOV I can travel abroad again!
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