Customer reviews
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I placed my order with Fenway photo on Saturday and the lens arrived well packed and in great condition on Tuesday. Thank you Fenway for the expedited delivery, package arrived in good condition.
Review of , following an experience of by LOYCE R. *
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Great buy for the money and the results you get are fantastic!! Fenway were super fast at shipping. The camera was delivered before the expected date. I got the kit with all the goodies in it. I would definitely shop at Fenway photo gain.
Review of , following an experience of by VESTA F. *
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I ordered from them on Sunday, order delivered on Tuesday morning exactly as described, superbly packaged and tracked all the way. This company is highly recommended, they provide an excellent service.
Review of , following an experience of by JACKY K. *
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Great dealings with this company. Really excellent service. Product was exactly as described. Would happily use this company again in the future.
Review of , following an experience of by GRAYSON B. *
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Excellent Service I bought a Canon EOS R camera which was at a competitive price. It arrived very promptly as notified (next working day) and it was exactly as described, I am very happy with it. I would certainly order from this website again.
Review of , following an experience of by KACI W. *
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Brilliant after sales service Well done Fenway Photo absolutely brilliant after sales service. My camera stopped working, it was still under warranty, I sent it back and received a new camera within the week, no problems, easy returns service, fantastic what a great company.
Review of , following an experience of by ANNA S. *
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Fantastic service from Fenway photo, purchased a Nikon D780 body and separate lens, the items arrived really fast and were both in mint condition, very happy with my purchase.
Review of , following an experience of by HERMINA W. *
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I wanted an entry level DSLR and found a Canon 90D which meant I could use the EF lenses from my old camera. Ordered the camera after looking through the stock list. It arrived a couple of days later. Packaging was impressive and I am enjoying the camera enormously and really happy with my purchase. I would certainly recommend Fenway photo.
Review of , following an experience of by YVETTE G. *
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I was very pleased with the quality and condition of the camera purchased from you and have no hesitation in buying other equipment from you.
Review of , following an experience of by ARNE J. *
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Quality products, good store warranty. Only gave 4 stars due to length of time it took for delivery and that the product i bought is classed as a grey import.
Review of , following an experience of by DELPHINE C. *
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Excellent Fast Service Fast service, i ordered 2 items one want in stock, checkout gave me the ability to break up the order or wait till both items were in stock. Excellent service so far
Review of , following an experience of by ALDEN C. *
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I am always very pleased with Fenway Photo and would recommend buying from them.
Review of , following an experience of by DASIA R. *
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2nd hand Mitakon Zhongyi 50mm lens I bought a second hand Mitakon Zhongyi 50mm lens from Fenway Photo - good value and efficient service.
Review of , following an experience of by JOHNNY K. *
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patient staff Very helpful in store as I tried a wide range of options.
Review of , following an experience of by HEATHER E. *
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Always knowledgeable and always helpful
Review of , following an experience of by KORY B. *
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Excellent Service Very helpful, fast delivery, excellent service. I have made many purchases from Fenway Photo and have never been disappointed.
Review of , following an experience of by LANEY M. *
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Great service. Reliable delivery. I’ve used Fenway countless times and would purchase through them again.
Review of , following an experience of by ROBB S. *
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Good Customer Service. I ordered a spotting scope that was a special order. When contacted about the expected delivery Fenway Photo NY, were very quick and efficient with their reply and subsequent despatch of the item as soon as it became available
Review of , following an experience of by EDUARDO S. *
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Ordered second hand sigma lenses from park camera’s on Saturday it was delivered two days later, really well packaged, Fenway Photo kept me well informed via e-mail about status of delivery. Lenses is spotless and looks new, overall very happy with this company.
Review of , following an experience of by ALBERTA C. *
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Item as described - like new. I got a bargain. Thanks, Fenway Photo. You are a company everyone can trust.
Review of , following an experience of by ERNESTINA B. *
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Goods as advertised and available. Prompt efficient delivery.
Review of , following an experience of by DUDLEY W. *
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Best price for Canon binoculars and quick delivery.
Review of , following an experience of by OCEANE M. *
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Dependable friendly company Fenway Photo are reliable and offer good value for money on second hand items especially. They are friendly and helpful. If you're not happy (unusual) they will accept a return without any trouble. The best of the large photo companies by a long way.
Review of , following an experience of by GEORGETTE G. *
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Very happy with service delivered. Ordered DSLR, was phoned within hours to check delivery details, then actual delivery was done very quickly. No hidden import charges, etc. Will definitely do business again.
Review of , following an experience of by RAYMOND Z. *
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Best Photographic store Great service, advice, and prices. Always go the extra mile to provide impartial advice on the most suitable product. Have been a customer of theirs for many years and the new generation are continuing the theme. Would highly recommend them to anyone - professional or novice.
Review of , following an experience of by NEWELL G. *
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Return policies needs to be changed Package was received quickly. I am grateful that there is a return policy but I feel that if a item needs to be return we must be rushed to return it, as us photographers do not have much time to return a package. I request that being able to return an item to be extended.
Review of , following an experience of by RALEIGH T. *
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First class service, I cannot fault in anyway. Thank you for your extreme professionalism.
Review of , following an experience of by SHAYNA L. *
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Great camera and lens. Does just what I need it to do.
Review of , following an experience of by LUCIUS H. *
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My own shopping experience Excellent communication with the store but very long wait until I receive my order package. It took 20 days from the time of my order until I received the package.
Review of , following an experience of by LINDA C. *
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Second time ordering from Fenway Photo. As with the first occasion, items were found at great prices, ordering was very easy and delivery was quick. Cannot fault the service in any way. Will be continuing to purchase from here in the future and would recommend without any reservations.
Review of , following an experience of by FLORENCE J. *
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Looked at a lot of reviews on Fenway Photo before ordering and I can report that the transaction and delivery all went as advertised. Definitely added them to my preferred supplier list.
Review of , following an experience of by MCKENZIE K. *
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Fenway photo provided excellent service from start to finish. They were very helpful during the ordering process, knowledgeable on the product, delivery was arranged for a few days later and the after sales service was friendly and equally as helpful. I would not hesitate to order from them again.
Review of , following an experience of by AMANDA M. *
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Purchased the Canon EF 50mm f/1.2 lens from Fenway photo and their competitors, couldn't match their warranty offer. Service was great and very prompt and delivery was the fastest I've had from an online camera store, Lens was well protected and in perfect condition. Highly recommended, they are the first place I'll check from now on.
Review of , following an experience of by VERN B. *
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This is the second time that I've used Fenway photo, and both times the experience has been very positive. The whole process from placing the order to delivery was dealt with very professionally and I'd recommend them to anyone considering ordering a camera
Review of , following an experience of by LUCILE R. *
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I just got my lens from FedEx, It delivered before estimate time. The lens is good, brand new and works just fine, so far I am really enjoying the pictures I have been able to capture with the lens. will definitely be using Fenway photo again and would recommend to others.
Review of , following an experience of by JAZMIN P. *
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Excellent service, Staff very helpful. I was kept updated with the progress of my order and it arrived as planned and as described. Loving my Sony ZV-E10 and would recommend this company.
Review of , following an experience of by VIVIANE M. *
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Great customer service! I ordered a Tilta Camera Cage for Sony FX6 from Fenway*Photo which I was very happy with. Unfortunately the cage did not come with the v-mount battery plate, (which, in fact was outlined in the product description before I purchased it). I made an inquiry about this and a customer service agent refunded me $50 which I was very surprised about. The $50 was put towards two V-Mount Battery Plates for the cage. I was very happy with the service and prompt responses I received and will be recommending Fenway*Photo to other people.
Review of , following an experience of by LAVERNE O. *
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Great products and prices The online service and available products are both great, good prices as well. I ordered a small tripod adaptor and was a little disappointed this took four days to dispatch, I am sure once received I will be happy with the purchase. I have used Fenway Photo on several occasions and always had good service and products.
Review of , following an experience of by ROBERTA S. *
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Good price for what I ordered, and dispatched quickly. My only improvement would be to make tracking available for all shipments no matter the price
Review of , following an experience of by MADDISON J. *
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Binocular order Ordered some binos from here. Comms a little slow to start but then great. Only problem was with USPS FAST MAIL Tracking which said my parcel was still in Fenway Photo when it was delivered. Great product, great service.
Review of , following an experience of by CLETUS K. *
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This site can be trusted by Canadians but slow delivery Although the x100v did take longer than expected but they kept in touch with me, to update me what was happening with my item. They did not advise me about the item being stopped at customs because they submitted as a repair which customs wanted proof, which couldn't give because i dont have it. I asked Fenway Photo but they had no clue either and said to tell customs thats its not a repair but a purchase, that then came with a customs charge but still cheaper than retail price and im happy with the camera.
Review of , following an experience of by ALYSON S. *
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Excellent friendly service from FENWAY PHOTO FENWAY PHOTO were brilliant from the outset. Very friendly and helpful pre-sales, a seamless online purchase at the best possible price and excellent aftersales communication and support. Very pleased with my BMPCC 6K and extended warranty, which was delivered safely in 2 days.
Review of , following an experience of by ASSUNTA B. *
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Generally Good Service. I ordered 3 items, a new Canon 6DII Camera, ThinkTank bag and quick release plate, they were all dispatched separately. I have noted that I have been charged for all the goods on my Bank, so have in effect paid before some goods were sent to me. Otherwise Service is good, prompt and I have been advised of the full situation regarding availability.
Review of , following an experience of by ROSALEE C. *
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Seriously slow turnaround for processing. Now outside of their latest promised timeframe and still no news from them. 15 business days is simply too long to process some 120mm. Look locally and chances are you’ll find somewhere better. I’ve shot a whole other two rolls and had them processed in the time it’s taken AW to not even process one roll.
Review of , following an experience of by FORREST Z. *
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I ordered a camera from Fenway Photo. A few days later I was contacted to say they could not supply what I wanted. However, they communicated quickly at every stage thereafter and refunded my money instantly via Paypal. They offered an alternative whch was not what I wanted, but that's not their fault. I think their website is in sore need of a revamp, but I cannot fault their response when something went wrong.
Review of , following an experience of by LEONORA W. *
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Absolutely delighted with my purchase, ordered online and delivered very fast. Highly recommended I will definitely shop here again.
Review of , following an experience of by SHEA K. *
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UV filter ok. Package suffered some damage.
Review of , following an experience of by STEFANIE R. *
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Very happy with the service I received from Fenway photo. I received my new Fujifilm X100V camera on time and in perfect condition. I've been shooting for two weeks now and am impressed with the speed, sharpness, and versatility of the camera. I would not buy anywhere else and hope to do lots of business with Fenway in the future.
Review of , following an experience of by SOPHIA B. *
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Very pleased with whole transaction. Lens arrived quickly and securely packaged, at a saving of approximately $70 over other stores. The package deal was awesome. I really enjoy the lens, the filters and cleaner were a nice bonus. I would highly Fenway photo recommend.
Review of , following an experience of by ANGIE W. *
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I recently bought a Vanguard spotting scope from Fenway photo and was 100% satisfied with the process, the price, the product & the service. I received a call saying the scope couldn't be delivered the following day but would definitely be delivered the day after and it was. The scope arrived well packed and boxed and there was no sign of damage. I will continue to shop at Fenway photo and recommend highly to anyone.
Review of , following an experience of by CORY C. *
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Fantastic service. Order arrived the day after I placed my order. Emails kept me up to date with my order. One hour delivery time slot was great - camera has been nothing but a pleasant learning experience for me. It is well worth the money. I would recommend Fenway photo to anyone!
Review of , following an experience of by EVERETT B. *
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Prompt delivery as always and good prices
Review of , following an experience of by PRINCESS B. *
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The company kept me up to date by email with the progress of my order and FedEx delivered with care at the time specified. Great service; my camera is wonderful- a very happy customer!
Review of , following an experience of by JOHANN K. *
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I was totally amazed at how quickly my Canon lens was processed and delivered, ordered my lens on Tuesday and it arrived on Thursday. Prompt service and a friendly reply to my e-mail from Alex regarding a likely delivery window. Would Certainly Fenwayphoto.com again.
Review of , following an experience of by JUNIOR L. *
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great selection, great pricing free shipping! easy to use, user friendly website, quality products, great customer service when needed and free shipping on many products and or orders over $99.
Review of , following an experience of by LELAH K. *
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The tripod meant for my Nikon D750 was damaged prior to delivery and had to wait over month for new tripod to restocked and delivered. Staff very polite on the phone. We’re honest about delay and explained unable to get in stock before the month. Apologized for delay. Prices were good and phone was always answered in timely manner. Would order from this company again. Just unfortunate that first ordered was damaged.
Review of , following an experience of by GRANVILLE W. *
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Excellent service; right from the beginning my questions were answered quickly and I received my new Canon EOS Rebel T7 within 5 working days and with a discount. Really pleased with the camera and the service I received. I have had the camera less than 24 hours and I am already in love. All round very pleasant experience. Will definitely purchase again and will be recommending to friends and family.
Review of , following an experience of by LEOPOLDO A. *
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Peak Design 20 liter backpack. Ordered and delivered very promptly, good communication. It has all the room for my D7200 with 3 small lenses, plus at lot of pockets for other items. It is comfortable and good looking! I also use it to carry this equipment as wells as a rocket blower and lens cleaning microfiber cloths when I travel on airplanes as it fits nicely in the overhead compartment.
Review of , following an experience of by SHANIE B. *
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Service was excellent and I got my tripod within 3 days after placing order, I am really impressed, The tripod feels very well made and All features function smoothly. Very stable, able to support considerable weight. Great store. Can't recommend it enough.
Review of , following an experience of by CLARA W. *
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Sony E PZ 16-50mm f/3.5-5.6 OSS Excellent service, lens in perfect condition. Will definitely use fenway photo again.
Review of , following an experience of by DION M. *
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Buying process worked very well, payment was no problem and Camera was delivered promptly with no problem, Absolutely fantastic! I wouldn’t hesitate to order from Park Ave again, thank you for the wonderful experience! ❤️
Review of , following an experience of by WALKER K. *
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lens has serious focus issues find it hard to get sharp focus when birding. Hopefully, Fenway photo will
Review of , following an experience of by CADE T. *
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The camera arrived as promised the next day. The price was definitely the cheapest i could find anywhere and their customer service was excellent. I would recommend Fenway photo to anyone looking for a cheap camera on good delivery and great customer service.
Review of , following an experience of by MARIELLE H. *
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Great website. Product received was exactly what I expected and as described
Review of , following an experience of by HILTON B. *
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I ordered a Blackmagic camera which was out of stock. I chose to wait for it and Fenway photo kept me, up to date with progress and delivered it immediately when in stock. Very good service and excellent price. The best prices and definitely the best service I have received over many years buy online. Thank you
Review of , following an experience of by GARNETT B. *
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I bought a Nikon 300mm f4 lens w/ 2x Teleconverter this January 2023. Simply fantastic! The retro mood with current technology. I am happy with the product and surprised by the speed of delivery. I am happy with my purchase and the experience of buying with Fenway Photo. Ordered online via website and wasn't expecting to receive the items for at least a week. Items shipped the day of order and was with me the next day. Thanks again for a great service
Review of , following an experience of by MARCELLA W. *
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Awesome camera/lens to get back into photography I'm very new to photography, and overall I am very impressed with this Sony a6000 camera. It's very easy to use, and I am overjoyed with its performance! The camera came promptly and was very well packaged with all elements in perfect condition. Even with devastating storms enveloping California going on Fenway Photo was able to ship my order right after the purchase. Thank you!
Review of , following an experience of by NADIA S. *
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Great online shop Really happy with this online shop, the Sony 16-50mm OSS Zoom lens arrived really fast, in 5 working days, with an efficient tracking. The only thing I would improve is the packaging, I'd rather to have more layers outside the lens because are really fragile, but is just a personal opinion, the lens arrived without any damage or scratch on the package. I will definitely buy again, highly recommend
Review of , following an experience of by ROZELLA L. *
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Thanks to the staff at Fenway photo for giving me advice on picking the perfect camera for my type of photography. The Fujifilm X-S10 camera is phenomenal, I added the Sigma 30mm f/1.4 lens and couldn't be happier with the results. I would certainly recommend this company for my photographic needs and I will be using them again on my next purchase.
Review of , following an experience of by TEVIN B. *
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Outstanding service! The payment was easy and delivery was the next day, what else could you ask for! Fantastic store with amazing deals. I will definitely ordering from them again.
Review of , following an experience of by LIZA R. *
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My experience with Fenway purchasing Canon WD-H58W lens, excellent service provided for technical support and advice, followed by an incredibly fast delivery of my order.This is my most used lens and makes the camera very useful for birthday parties, grand kid events, etc. because I am usually in close quarters. I think this lens works great. The WD-H58W is not cheap, but no good glass is, and to get wider with high quality glass is also tricky. Best of luck!
Review of , following an experience of by WOODROW W. *
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The items included also mentioned a Canon BG-E22 battery grip. Didn't receive one. When you email to ask why You never get a reply. Do your homework and read the reviews online before buying.
Review of , following an experience of by MELYNA G. *
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I bought this A10, I shot my first event in a dark room. The focus assist wouldn't work in auto mode. I'm so very disappointed in Profoto. But two star for fenway zero profoto
Review of , following an experience of by ANGIE R. *
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Top class service, I got the Sony Alpha a7R IV camera I ordered within 3 days where other websites had it down for a 6 weeks delivery, it was well packed and came undamaged, Competitive prices and good service, highly recommend.
Review of , following an experience of by DAMIEN K. *
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I bought a Speedmaster 50mm f/0.95 like new from Fenway Photo. When they shipped it to me they didn't even bother to clean the lens. There were dusts and fungal on both the front and the rear of the lens, and there was even a dust particle stuck inside of the lens.
Review of , following an experience of by GILLIAN J. *
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Using Fenway PHOTO online is quick and easy Bought a Sigma 170 -500mm lens with confidence that it was going to be as described and I was not disappointed. Always enjoy ordering from Fenway PHOTO- Great website - easy to navigate - with more items in stock! The products are delivered to New Jersey very swiftly and are boxed safe and securely. Can't fault the service!
Review of , following an experience of by WILBER S. *
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Fenway Photo always keeps me up to date when I ask to be notified on items that were out of stock. As in this case, Pentax KF camera, 18-135 lens, came in and I ordered it, simple and fast. And I know they have outstanding product support if needed. The quality of protective packaging was excellent no matter the price or condition of the item. Highly recommended.
Review of , following an experience of by ETHAN G. *
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SONY A7 SYSTEM Was able to secure this new one from Fenway+Photo at a great savings and free expedited shipping! i was totally satisfied beyond my expectations. always caring, professional and honest. So kids, don't do what I did. Keep safe and order only genuine parts from reputable, authorized dealers, like Fenway+Photo.
Review of , following an experience of by ASHLEE M. *
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Quality Canon part Nothing else I could ask for!
Review of , following an experience of by MARGARETTE W. *
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Great customer service, camera arrived on time and very well packed. I'd definitely hire from them again.
Review of , following an experience of by EUDORA B. *
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First-Class Products, Support and Advice First-rate products and sales advice, prompt delivery and the technical support from Mark and his colleagues, on its own, is a reason to buy from Fenway Photo. Used them for 10 years - very highly recommended.
Review of , following an experience of by EVANS U. *
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Our experience with Fenway photo was nothing but positive. Quick email responses, delivery was painless and the camera delivered very promptly. Also very fair prices, will definitely be using their service again in future.
Review of , following an experience of by AIYANA B. *
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Professional company to be trusted. We bought GoPro Protective Housing for HERO9 from Fenway photo in 2019 and now have a full array of waterproof housings protecting our HERO10, HERO 11 and recently Ikelite underwater housing for Canon 5D Mark III. The cameras have sat out in all weathers', in a salt water environment, and always performed, with no issues. On the times we have needed spares, usually because we have hit one coral reefs or rocks or some other object, advise has been first class and spares have been despatched same day. The technical back up is excellent, which with this type of photography is as important as the price. We would thoroughly recommend Fenway Photo as a partner.
Review of , following an experience of by JOSEFINA L. *
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Fast shipping and competitive prices. I can honestly say I will purchase all of my photography needs from them, they package was shipped really fast and was packaged like a pro. The customer service is amazing I have had 1 interaction with them, where I had a few questions. They answered my questions with the knowledge of a clear professional. I was incredibly impressed. Thank you.
Review of , following an experience of by BRADFORD H. *
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Wrong camera delivered and instead of a simple next-day on-site swap by a courier it ended up as a hotchpotch of returns, more payments, more deliveries and ultimately credits. All came good in the end but please review your procedures and read your customer’s emails !
Review of , following an experience of by AUGUST K. *
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Great company. Very knowledgeable team and top notch communication throughout my order. Would highly recommend.
Review of , following an experience of by AGUSTIN S. *
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Great camera, especially for first time dslr users. The 7D and photos it takes are high quality and we are very pleased with them.. Got it for Christmas and looking forward to trying it out.
Review of , following an experience of by STEPHEN C. *
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I've ordered from Fenway photo numerous times, and the service is beyond reproach and absolutely unbeatable. The items are always dispatched on time, I am satisfied and will recommend them to others.
Review of , following an experience of by ANISSA H. *
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Works well with other Godox/ Flashpoint products. Great, Shipped Fast. Everything works
Review of , following an experience of by ORVILLE H. *
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Excellent service. Order arrived on time and packaged well. Really great customer service and a wide range of industry leading equipment on offer. Highly recommended.
Review of , following an experience of by HASSIE D. *
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I picked out a Sony a7 IV camera with all the accessories and I saved so much shopping with Fenway photo. With free expedited shipping, my equipment should be here in a few days! I'm sold!
Review of , following an experience of by JOELLE W. *
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The delivery was quick and easy, with fantastic customer service when I rang up to confirm their stock. Absolutely no hesitation in purchasing from Fenway photo in the very near future for all of my professional equipment supplies. Highly recommended! 10/10🏆 👍
Review of , following an experience of by GRADY D. *
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Shrinking stock levels, zero DSLR video supports & rigs
Review of , following an experience of by MAKENZIE S. *
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This was my first purchase from Fenway photo and truthfully, I was reluctant since I thought they would be more expensive but they were actually cheaper than others and their shipping was very quick! They used UPS for delivery and very careful packaging which is obviously crucial when you order such an expensive camera. Couldn't ask for more.
Review of , following an experience of by ANGIE H. *
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As a Wedding Photographer I have bought a lot of cameras/Canon equipment from FENWAY PHOTO and the reason is simple. They always provide excellent all round service. Any problems and they sort it straight away. I have always been able to get through on the phone quickly when I need help and advice and if an answer isn’t available at the time they get back to me as soon as an answer is found. Pricewise I find it is always impossible to get better elsewhere. Postage is always fast. I wish other companies were as efficient.
Review of , following an experience of by CLARABELLE D. *
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They Took my money after showing a camera in stock for next day delivery... then emailed to say the ‘camera was damaged so they couldn’t ship it’. Still waiting for the refund and hoping it will arrive soon!
Review of , following an experience of by ANDY S. *
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Canon Mount Adapter EF-EOS R Very easy and simple to use and it was under a hundred dollars. Can't ask for more than that. I would not hesitate to use Canon adapters on any native glass.
Review of , following an experience of by JULIANNE G. *
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I talked to a nice friendly guy called Jack who said he would match another online price I had found for the camera I wanted, he also kindly offered a free filter and lens cleaning kit, service was exemplary and exactly as described in your website. My camera arrived in perfect condition mainly due to the excellent way it was packed. Looking forward to continued business with Fenway photo.
Review of , following an experience of by ADAH C. *
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Delivery was much slower than the original estimate. The expected date was moved 3 times so it took a very long time to get my Nikon Z6ii. The Nikon Z6ii is good, but the manual is very poor. I wasn’t expecting anything outstanding from the store but better than the incomplete and shoddy manual from Nikon heralds a new era of non-technical writers.
Review of , following an experience of by ANTOINETTE A. *
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Took longer to deliver than sales rep informed me it would, so much so that I ended up paying extra to get my computer delivered on a Saturday. Customer service mixed with some good and some awful. Seems to be a disconnect between customer service & Canon USA so nobody can clarify when you might receive your product. Would think twice before using Fenway Photo again despite being very content with my point & shoot.
Review of , following an experience of by JARROD H. *
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