Customer reviews for fenwayphoto.com

Customer reviews

• 5 / 5

  

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  The cornerstone of photography knowledge. Always friendly and helpful.

  Review of 11/3/20, following an experience of 10/27/20 by CYRIL D. *

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• 4 / 5

  

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  If you are looking for a refractor/refrector , eyepieces or accessory this is the place.

  Review of 11/3/20, following an experience of 10/28/20 by EZEQUIEL S. *

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• 5 / 5

  

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  I placed an order in the middle of the COVID-19 pandemic but the next day I had it in my house in Long Island. Good professionals, everything is described accurately. I procured a Fujinon MK50-135mm T2.9 for a blackmagic studio 4K camera for workflow in a marathoning workflow. I have already recommended them to my church and friends, delighted with the customer support and the purchase. In addition, NY residents benefit from a substantial discount, in my case were 50 dollars that are returned in your pocket. Thanks to FENWAY PHOTO !! I will not hesitate to place more orders.

  Review of 11/3/20, following an experience of 10/27/20 by VIOLET W. *

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• 4 / 5

  

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  A must for those living in New York.

  Review of 11/3/20, following an experience of 10/28/20 by ROSARIO R. *

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• 5 / 5

  

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  Hyper-stocked photography shop! For years a must-go destination for shoppers of cameras and related supplies. New and used equipment. All for the pro and studios. Everything for film-production. Occasionally courses on various genres of photography. All exceptionally interesting. Friendliness and professionalism at the highest levels.

  Review of 11/3/20, following an experience of 10/28/20 by DELFINA G. *

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• 4 / 5

  

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  I have purchased for the first time through their website my new Ikelite 200dl underwater housing to convert my X-T3 into a submarine. And I must say that both price and atmosphere for the purchase have been flawless. I was very happy and the team is amazing, everything new and in mint condition. I have already taken a test photo undersea. In just 48 hours the order was in New Jersey. It will not be the last time I buy from your company. Thank you Cheers

  Review of 11/3/20, following an experience of 10/28/20 by CAREY K. *

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• 5 / 5

  

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  Excellent photography shop where you can find professionalism and courtesy.

  Review of 11/3/20, following an experience of 10/27/20 by SAMANTHA M. *

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• 4 / 5

  

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  Keen attention. Sales team possesses knowledge of all the products offered. Competitive prices. The only thing I don't like very much is the return policy of some cameras, although they usually sell quality products anyway. They are very flexible with the deliveries.

  Review of 11/3/20, following an experience of 10/27/20 by AMIYA B. *

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• 5 / 5

  

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  Fenway Photo Film & Printing Services exceed my quality anticipations, I'm sure I'm not the only one who is very happy with the services that Matt renders. He has been processing my B&W negatives for last 6 years, always on time, best prices in town. I know that every single roll of film is in a safe pair of hands! If you are looking for a place to develop your negs, digitize old photographs etc that is the place to go with no question asked.

  Review of 11/3/20, following an experience of 10/27/20 by ROCIO H. *

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• 4 / 5

  

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  I came to deliberate on a Leica's 7x24, a powerful, dynamic golfing rangefinder and wanted to buy, which I bought along with a Oben Monopod the deal was 100%flawless ... They always help me in any doubt, I have never spotted rude faces .... My monopod had a manufacturer malfunction I went to the store I explained the faulty item and without thinking or asking questions they gave me a new one ... Without a doubt they already have me as a perennial customer ... And Mark, I have no words to describe him, ask for him when you go there and he's a person without equal!

  Review of 11/3/20, following an experience of 10/27/20 by DARIUS L. *

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• 5 / 5

  

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  Purchased Canon EOS R6. Very kind and helpful salesman, recommending the latest Canon born in August 28 2020. Excellent DSLR. I'm going to get it tomorrow.

  Review of 11/3/20, following an experience of 10/27/20 by RAINA C. *

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• 4 / 5

  

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  In one word: excellent.

  Review of 11/3/20, following an experience of 10/27/20 by ALEJANDRIN T. *

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• 4 / 5

  

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  Very friendly. Got a Nikon F6 35mm SLR Autofocus Camera Body put in there and picked it up a few days later. Since it was my birthday that day, they gave me B&W film. All employees are very friendly. Everything perfect.

  Review of 10/31/20, following an experience of 10/24/20 by FELIX H. *

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• 5 / 5

  

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  Excellent advice on the purchase of my first birding essentials. The boss and the staff took a lot of time in several visits and were a great help in the decision to buy after the Telephoto lens training. There were also valuable tips for young birders. I can not understand the bad reviews here at all. Goods that had to be ordered were on site at the agreed time, all expectations were met. I have rarely seen such good and friendly service. Many thanks to the team at Fenway Photo! You definitely won a regular customer.

  Review of 10/31/20, following an experience of 10/24/20 by KALI D. *

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• 4 / 5

  

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  Fenway Photo is really one of the nicest shops I have been to. The atmosphere and the selection are really outstanding. (Unfortunately) I never went out there empty-handed!

  Review of 10/31/20, following an experience of 10/24/20 by WATSON S. *

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• 5 / 5

  

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  I bought ARUBA Network Transceivers from Fenway Photo a few weeks ago, Mr. Matt is very nice and friendly. He also gave us very good advice, a very competent man. He had given a great discount from his own hand. When I go to Fenway in New York again, I will visit Mr. Matt again directly. The shop itself is very large and clearly laid out, you feel at home straight away when you enter the shop. As usual from Fenway Photo, the ambience is based on the country house style.

  Review of 10/31/20, following an experience of 10/24/20 by TRESSIE G. *

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• 4 / 5

  

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  I cannot understand the few negative reviews in any way. Although I did not buy my Fuji X100F at Fenway Photo, service and advice were extremely professional and accommodating. My request was not big and yet it was taken seriously and done to my complete satisfaction. A big thank you and a strong dose of congratulations to Mr. Mark Beckmann. Best regards and until next time.

  Review of 10/31/20, following an experience of 10/24/20 by ELOY L. *

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• 4 / 5

  

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  I recently became the lucky owner of a Sigma dp0 Quattro! Since the deliveries of the item was overseas, days quickly become weeks, which puts patience to the test. But waiting makes sense, because ultimately the result counts. For all those looking for Sigma cameras or teleconverters in Fenway Photo, you are in good hands and for all those waiting for you will be taken care of! So don't give up.

  Review of 10/31/20, following an experience of 10/24/20 by MALACHI H. *

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• 4 / 5

  

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  After I never wanted to buy anything again after a completely ignored complaint in a store purchase in central NY, we were today in Fenway Photo of a very friendly and proficient staff advise. It was about a riflescope. We were allowed to try out all the models in detail and then decided on a hefty discount for a specific model, which fit best to the intended use. Despite Saturday afternoon we did not have to wait 3 minutes until we were perceived as customers and were served and advised accordingly. We were very positively surprised and had the feeling that Matt is very concerned about his customers. Keep it up!

  Review of 10/31/20, following an experience of 10/24/20 by DARIO M. *

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• 4 / 5

  

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  Absolutely fantastic handling of the customer - from the diagnosis to the repair, over the excellent and price more than fair work of the central workshop in New York (greetings here to Mr. Matt and team) as well as a frictionless pickup! Keep it up, Fenway Photo !!

  Review of 10/31/20, following an experience of 10/24/20 by JORDANE V. *

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• 4 / 5

  

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  Here you will be given really good and honest advice. There are also great tips in the telescope department.

  Review of 10/31/20, following an experience of 10/24/20 by ANGELICA H. *

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• 4 / 5

  

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  I actually wanted to award Mr. Matt, master lens smith, more than five stars if it were possible. Always friendly, very proficient and a solution for every problem. Thank you very much for the very good support!

  Review of 10/31/20, following an experience of 10/24/20 by ANISSA J. *

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• 4 / 5

  

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  NIKON D850 bought a few days ago. Chase Credit card payment is possible! Very good. By the way, we looked at a Foolography Remote Control for d850, Vello LCD Screen Protector and MDX Underwater housing and the Ikelite Strobe Connector. Have also been able to make a few undersea shots with the waterproof cage. I loved Fenway because of Matt, who, without question, he immediately responded to my issues and handed over the items for review. Top Another customer who needed expert advice was trying to help and even researched the internet. Although it was very warm that day and I literally ran aground, both were quiet and relaxed on the spot. Maybe I'll come back soon if it's a bit cooler ^^ ;-)

  Review of 10/31/20, following an experience of 10/24/20 by CANDACE S. *

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• 4 / 5

  

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  I don't think there is a better dealer in New York. As small and modest as it may look, the service and prices are TOP. You can get really good things for little money. I will definitely come back.

  Review of 10/31/20, following an experience of 10/24/20 by AMBER W. *

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• 4 / 5

  

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  I am very satisfied with the service and the professional competence of the company-FENWAY PHOTO. For more than 20 years I have bought riflescopes, for shooting sports and hunting. Always looking for a good dealer, here I found one. No matter what wishes you have, their family approach makes this experience so unusual, they were always done to my complete satisfaction. Always according to their motto: Impossible is done immediately .... Miracles do not last longer 😉😂.

  Review of 10/31/20, following an experience of 10/24/20 by YOSHIKO R. *

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• 5 / 5

  

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  I was there years ago! Very friendly staff! Very knowledgeable!

  Review of 10/31/20, following an experience of 10/24/20 by HENRI S. *

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• 5 / 5

  

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  Finally, we have found a shop that not only has a clue about the subject matter, but is at the center of problems with help and advice. Individual advice and specialized creation of solutions, so that you as a customer can put together your own package. Fenway Photo runs a slick online shop, you also have the opportunity to be personally advised in the store. Here, all employees take a lot of time to make the customer happy. They dispatch the goods quickly, website is easy to navigate & locate products by brand or category, is very fast. Paid today, delivered tomorrow! Easy to recommend!

  Review of 10/31/20, following an experience of 10/24/20 by AVA R. *

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• 5 / 5

  

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  Very friendly even with phone inquiries. Very fast shipping. This dealer is highly recommended. Thanks a lot.

  Review of 10/31/20, following an experience of 10/24/20 by GENEVIEVE C. *

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• 5 / 5

  

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  5 Stars! The staff was very friendly and also advised us which prosumer wireless solutions to buy and which not. The selection was very large and also good.

  Review of 10/31/20, following an experience of 10/24/20 by ISAIAS B. *

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• 5 / 5

  

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  Was given very nuanced advice yesterday on a spontaneous visit. With very professional explanations. Always friendly with references to events and playing fields in the area. In the end it only got a little smaller, but I would love to come back

  Review of 10/31/20, following an experience of 10/24/20 by WEBSTER D. *

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• 5 / 5

  

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  As one of the electronics' and tech shops in the CBD, Fenway Photo stands not only for competence in the field of audio-visual, prosumer audio & video equipment . but it also gets time and again technical input and peculiarities in terms of Bowers & Wilkins headphones in the store have no peers! We recommend!

  Review of 10/31/20, following an experience of 10/24/20 by LEXIE S. *

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• 5 / 5

  

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  Great service, excellent advice and totally authentic ... We'll be back 🤗 Thanks for the Tiffen filter today ...

  Review of 10/31/20, following an experience of 10/24/20 by ELDORA D. *

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• 5 / 5

  

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  Super team very friendly and a TOP advice. We were there yesterday and met nice people with a lot of expertise. Very large selection of camcorder chargers and adapters of renowned brands like WATSON. Not the cheapest provider, but at the offered services definitely cheap. We will be back definitely.

  Review of 10/31/20, following an experience of 10/24/20 by RANDAL M. *

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• 4 / 5

  

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  A vibrant pocket of New York is always busy with coveted Asian restaurants and shops of all brands and possible buy nice collectibles also .. deserves to visit

  Review of 10/25/20, following an experience of 10/18/20 by BRENDA S. *

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• 5 / 5

  

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  Came to Fenway Photo following a stroke of a idiosyncratic shopping spree as I was going to buy my first telescope on B&H Photo New York and chose to pick it up in store as I wouldn't have to wait that way, absolutely brilliant staff, was seen to almost as soon as I walked in despite the shop being busy. The staff were very knowledgeable and despite having more expensive cassegrains that would've fit my purposes didn't try to push anything more on the pricier end than what I was looking at. On top of that helped to recommend a good accessories bundle and even applied a discount to it to top it all. Would definitely recommend this store and this company to anyone looking for knowledgeable staff who are friendly and more than willing to help self-taught astronomy skills.

  Review of 10/25/20, following an experience of 10/18/20 by WILLIAM B. *

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• 5 / 5

  

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  Mark and Matt were so upbeat and well-versed with the subject matter. I shared with them that I would eventually be using my new - and first ever - astro-imaging camera (NetImage 10) for planetary and lunar observations once I got the mastery of using it. They gave me tips on Barlow lenses and eyepieces, and Mark showed me some of his own imaging of the neighboring stellar home-the Alpha Centauri and galactic center nestling a super-massive blackhole. Really passionate and proud team, thank you for looking after this amateur!

  Review of 10/25/20, following an experience of 10/18/20 by ADRIANA F. *

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• 2 / 5

  

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  Was told film development and scans would be ready the next day and they’d be emailed to me. Took them over a week and they lazily didn’t even bother to email them to me.

  Review of 10/25/20, following an experience of 10/18/20 by JENSEN C. *

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• 4 / 5

  

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  Matt was very helpful, actually i went to this store to buy a Vvlogging camcorder for making videos for a business which is part of our marketing project, Matt helped me with getting the right information about suitable cameras which fits the purpose, His knowledge of customer service impressed me, thank you mark i will defiantly use this store again,

  Review of 10/25/20, following an experience of 10/18/20 by AMARI C. *

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• 4 / 5

  

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  Good selection of cameras and lenses, nice backpacks

  Review of 10/25/20, following an experience of 10/18/20 by ANTONETTE M. *

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• 5 / 5

  

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  Excellent collection of cameras, lens and accessories. Perfectly located and nice quality of service with marginally higher prices than the online companies e.g. Amazon etc.Given the reputation and brand value, a highly suggested store for camera and related.

  Review of 10/25/20, following an experience of 10/18/20 by FLAVIO N. *

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• 1 / 5

  

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  Very unpleasant service. Promised an offer and said Lens would be there 2 Days later, not the case! No communication, no feedback, worst of all: if you don't look (!?!) rich, you will not be treated well. The prices are unrealistic too, an Olympus I had in mind clocks in $1500 on the Internet, 1700+$ at Fenway Photo. I made three trips to this place and was not 'allowed' to purchase anything. Sorry guys, everyone else in New York did take my money and said thanks--this manager's policy was to refund what I already paid ahead and tell me to go elsewhere. Terrible, they can't even spell customer service!

  Review of 10/25/20, following an experience of 10/18/20 by BRENDAN Z. *

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• 5 / 5

  

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  I started using Fenway Photo many years ago when I wanted to add a special bunch of lenses to my Sony camera...this was about 10 years ago. The sales assistant took a good hour out of his day to talk with me about the how's and what for's of the camera and lenses I was putting together. Since then I've upgraded to a DSLR which outgrown quickly. I went in to Fenway Photo and similarly took a good proportion of the sales associate's time as he enthusiastically and wittingly explained about all the cameras most suited to me, and their lenses. He highlighted that as I had a DSLR before and therefore the lenses to go with it, that a medium-format was my way forward. He knew I wasn't going to purchase at that time, but that this would all be a recommendation for family who would gift me the medium-format camera, but that didn't stop him giving my his full time and attention. He also identified that there was Fenway Photo workshops which may indeed help my aspirations to go professional.

  Review of 10/25/20, following an experience of 10/18/20 by TILLMAN P. *

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• 2 / 5

  

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  Bought an expensive Tamron teleconverter lens from a jovial sales assistant. A week later I took it back as I had changed my mind about it. Upon my return to the shop, the same chap approached with a smile asking to help. I revealed I wanted to return. He then took a different approach and interrogated me as to why I wanted to return it, he checked the lens (of course he should) as if he wanted to find damage etc. He treated me as if I was doing something wrong. All I can say is R.I.P Fenway Photo, I've bought elsewhere ever since.

  Review of 10/25/20, following an experience of 10/18/20 by JOANNIE M. *

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• 3 / 5

  

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  Purchased a Nikon d5600 body (rebuild) and it ended up having many serious issues, it got stuck in the middle of a public shoot at one point and wouldn't return. Camera smashed. They did refund me immediataely. Picked up a lens from here, too, which came in a tampered and damaged box. Was offered a discount (about 3%) but when I took it home realised it was missing the carry case. It's a good store for browsing around in but I really can't recommend it because of the above. Pricing despite "deals" is not brilliant. Honestly just try out the stuff in store and buy on Amazon.

  Review of 10/25/20, following an experience of 10/18/20 by ALYSHA S. *

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• 4 / 5

  

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  Very helpful staff

  Review of 10/25/20, following an experience of 10/18/20 by CARA R. *

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• 3 / 5

  

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  Hit and miss customer service with unresponsive staff , had bought a Gitzo tripod from them after they got a few different series in for me to look at. Later turned out to be incompatible. Very disappointed with my purchase from them.

  Review of 10/25/20, following an experience of 10/18/20 by EDWARDO O. *

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• 2 / 5

  

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  Fenway and I had agreed online over a probable part exchange of a lens and also camera body and lens for Canon EOS R5 to be told in shop that I can't do that ? After expressing my thoughts and putting away the items I was told to wait and they would see what they could do ??? In the end all was sorted and I paid $820 difference. Not a good experience

  Review of 10/25/20, following an experience of 10/18/20 by GABRIELLA P. *

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• 5 / 5

  

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  A VERY GOOD service and nice at this shop I got all my camera gear from this shop and the staff are very friendly

  Review of 10/25/20, following an experience of 10/18/20 by IVA P. *

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• 5 / 5

  

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  Firsthand--To be Honest I think it was a Manhattan-based company. (not certain) Don't matter anyway as My printer (DJI Mavic 2 Pro) arrived in Good time and well packaged. I could hardly get accurate altitude data at first and lost it in a tree. Must find how to use your Mavic propellers properly. Sorry to say this, but DJI is easier to use in commercial/residential property shoots.. I'm sure I'll get it in the end. Overall, I am very Happy. Thank You. Neil W.

  Review of 10/25/20, following an experience of 10/18/20 by XAVIER M. *

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• 4 / 5

  

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  Good sevice.. 👍

  Review of 10/25/20, following an experience of 10/18/20 by NEAL K. *

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• 5 / 5

  

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  Purchased many items from Fenway Camera always polite , friendly and top service. purchased Sony a7 today.

  Review of 10/24/20, following an experience of 10/17/20 by ANNETTA M. *

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• 5 / 5

  

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  A customer for 17 years, I have purchased a lot of camera equipment from Fenway Photo New York and was extremely satisfied with the experience. I have bought from them on a number of occasions and I consistently receive a very high level customer service. The staff are always attentive, polite and helpful and have a remarkable magnitude of experience and technical knowledge that allows them to give unbiased guidance about any purchase. Whether you’re a beginner or a professional, nothing is too much trouble and any question, no matter how trivial, is always answered with good professional advice. This store is a photographic gem and I can’t recommend it highly enough.

  Review of 10/24/20, following an experience of 10/17/20 by JAQUELIN B. *

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• 5 / 5

  

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  I have used Fenway Photo several times. I have always been given useful advice and the prices have always been competitive. I will definitely use them again in the future.

  Review of 10/24/20, following an experience of 10/17/20 by ALFONZO C. *

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• 1 / 5

  

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  I regret ordering from fenway. Purchased an item hoping to receive it withing 2-3 days as the website suggests. Been 7 days and spoke to somebody on their chat and apparently they don't have the item in stock. Their waiting for the stock to arrive in their warehouse so that they can process the order. What company does this! Absolute snobs

  Review of 10/24/20, following an experience of 10/17/20 by NOE C. *

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• 5 / 5

  

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  Professional and knowledgeable. The benefits of purchasing in local brick and mortar are in consistency of aftercare service. You know your supplier and if you have problems they are there to support you. They offer a repair service. I have no hesitation in recommending this business.

  Review of 10/24/20, following an experience of 10/17/20 by MONA O. *

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• 2 / 5

  

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  I don't think I would recommend Fenway Photo. I placed an order that was due to be with me in 3-5 days, my first email from them was an email 3 days later to say the order was underway, and that delivery would be in a further 3 to 5 days. I eventually got the telescope purchased a month later. I had to constantly chase them for updates as their communication was non-existent - even after repeatedly being told someone would email, or call to update. I've got the meade telescope, and a good price, but I worry about what worth their warranty is should anything go wrong.

  Review of 10/24/20, following an experience of 10/17/20 by CATALINA B. *

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• 5 / 5

  

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  Excellent 5 star service, would definitely recommend.

  Review of 10/24/20, following an experience of 10/17/20 by FRANZ S. *

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• 5 / 5

  

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  I recently purchased a Mamiya Sekor AF 150mm f/2.8 for my girlfriend at Fenway Photo. The service was excellent, and the staff is very knowledgeable. I came in with a good idea as to what I wanted to purchase for her, and they let her handle and look at as many of the medium telephoto lenses as she wanted, to check contrast level and sharpness. They really made her feel welcome in what was a totally new experience to her. Also, I was asking about Sensei Deluxe Optics Care and Cleaning Kit. I hadn't purchased any in awhile and asked for their recommendations. They recommended Swarovski Cleaning Kit.I was very satisfied with this sales experience that I had Fenway Photo ,and will definitely be returning for more Mamiya 645 system lenses, accessories and miscellaneous.

  Review of 10/20/20, following an experience of 10/13/20 by GLADYCE K. *

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• 3 / 5

  

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  No disabled access. Never wheelchair-friendly. Cheap store. Great team.

  Review of 10/20/20, following an experience of 10/13/20 by GROVER S. *

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• 5 / 5

  

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  Excellent tech store with a huge range of laptops, tablets, desktops, workstations, monitors, displays and computer accessories. Best I called them 20 minutes before closing and asked to wait for me with a certain product, arrived about 10 minutes after closing and the seller waited for me there and was patient and answered all questions, did a comprehensive MacBook Air inspection and helped me with what I needed even though I followed it at the end of the day Work for about 45 minutes !!! Obviously service really brilliant!

  Review of 10/20/20, following an experience of 10/13/20 by ELLIS B. *

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• 1 / 5

  

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  Stay far away from this place... once you buy a camera feom them your pretty much stuck with it. They will buy it back but literally for pennies on the dollar. They lkst a few good customers witb their poor customer service.Save yourself the gas time and a bit of your sanity and buy what you need online!

  Review of 10/20/20, following an experience of 10/13/20 by ADELE F. *

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• 4 / 5

  

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  Wonderful Photo/video &accessories Equipment Store !! Excellent service and quality equipment. Highly recommends anyone looking for proprietary components for photography :)

  Review of 10/20/20, following an experience of 10/13/20 by JACEY H. *

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• 2 / 5

  

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  The seller in the store sold me a Fuji X-Pro3, 4 year warranty for the camera. After I paid, I was called after a few days, said that the seller was wrong and that the warranty is only for 3 years and not for 4 as I was told in the store. They weren't willing to credit me for the relative part. disappointing.

  Review of 10/20/20, following an experience of 10/13/20 by ANNETTA W. *

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• 5 / 5

  

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  I purchased a Samyang14mm Lens for Nikon Z with a filter at Fenway Photo,NYC. ..... After about two months the filter broke apart. Of course, I went to the authorized service dealer shop. In the end, in order to save me some misery and a long wait for some solution, I got a new filter and no charge. Would like to note Matt's caring attitude. Highly recommend

  Review of 10/20/20, following an experience of 10/13/20 by SIGRID K. *

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• 5 / 5

  

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  I arrived at the store after talking on the phone to a polite guy named Mark. After I was already closed on a cassegrain and an eyepiece, Mark turned my attention to the same telescope at a cheaper price of about $280 less (102mm Aperture Maksutov-Cassegrain ). As a beginner in the field, I received a comprehensive analysis from Mark(one who spent a lot of time in the field), he listened to my needs and explained to me the way I should go as an astronomer and where I can harvest the knowledge. I was in the store for about an hour, and I received an answer to all my questions and at the highest level. In terms of prices, they were among the cheapest in New York but it was the professional aspect that really made the decision, the conversation, even at the telephone level, was at the highest level and the most caring and it made me come to the store. If I continue in the field and move on to my next Newtonian version, I have no doubt where I will go. Thank you very much to Mark and Fenway Photo for an excellent shopping experience.

  Review of 10/20/20, following an experience of 10/13/20 by MARK K. *

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• 5 / 5

  

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  Sumptuous spot for underwater photography and the waterproofed cameras, very nice and professional staff, service A++, and hey, very good prices, good parking, and they have all the photography equipment they need, some space, recommended

  Review of 10/20/20, following an experience of 10/13/20 by ESTA B. *

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• 5 / 5

  

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  Professional place. Excellent stock availability. From my experience so far a good and highly recommended place! Plus a professional team that is not just familiar. Really understanding earfuls! And the recommendations I received were not just to sell, but really good recommendations!

  Review of 10/20/20, following an experience of 10/13/20 by MARLEE G. *

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• 5 / 5

  

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  The number one photography store in New York! Serious staff at most one by one discussions. The best camera technician in the world. Recommendation from me a Street Photographer. All my equipment was bought and repaired exclusively at Fenway Photo.

  Review of 10/20/20, following an experience of 10/13/20 by ARNOLDO G. *

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• 2 / 5

  

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  Fast delivery but very disappointing customer service, just buy on the spot and check the product functionality, compatibility etc. before buying

  Review of 10/20/20, following an experience of 10/13/20 by MAYA S. *

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• 5 / 5

  

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  Super- excellent service! I was advised to buy gimbal that I did not fit my Canon (mistake - honest one), I returned after a few days and the upfront customer service representative said it was a mistake and would be happy to replace / refund. Fair prices for the photography market and extensive knowledge of the staff.

  Review of 10/20/20, following an experience of 10/13/20 by JAMISON E. *

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• 5 / 5

  

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  The Empire of Photography in America. I came to catch up a lecture pertaining abstract photography and really enjoyed the knowledge. Do this all the time. Highly recommend to anyone who loves masterpieces of art.

  Review of 10/20/20, following an experience of 10/13/20 by EVELINE K. *

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• 2 / 5

  

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  Each time it sucks to stand in the long queue for service. When at the end it turns out they do not have LTO Data cartridges...

  Review of 10/20/20, following an experience of 10/13/20 by BARBARA O. *

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• 5 / 5

  

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  A team of super-professionals! There is a special atmosphere in the store, really fun to buy / consult. I was in many photography shops in New York, but here I felt like home.

  Review of 10/20/20, following an experience of 10/13/20 by RYAN B. *

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• 2 / 5

  

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  Purchased Cokin threaded filters and accessories from them. The service was good the items were good. But don’t believe them when they say they will ship the package out on time. Consistently kept lieing about the the products getting shipped. If you buy an accessory in person it probably would work out better.

  Review of 10/20/20, following an experience of 10/13/20 by OSVALDO J. *

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• 5 / 5

  

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  Fenway Photo is a cozy cove with all the knowledge for astrophotography enthusiasts, a large variety of telescopes, eyepieces, finders, monoculars, binoculars and microscope accessories. They give answers and help in everything to do with astronomy. It was is a veritable house of fame for astronomers, astrophysicists &cosmologists. Professional place in its field. A courteous and reliable service and reasonable prices recommended.

  Review of 10/20/20, following an experience of 10/13/20 by CYRIL L. *

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• 5 / 5

  

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  Between Madison Square Park and Rose Hill in New York there is a compact camera shop with a big heart-Fenway Photo. The photo shop is replete with plenitude of professional equipment with a team of courteous and compassionate interest. They helped me a lot more than once. Warmly recommend and love it.

  Review of 10/20/20, following an experience of 10/13/20 by SHANELLE H. *

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• 5 / 5

  

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  The most worthwhile place in the country

  Review of 10/20/20, following an experience of 10/13/20 by MAGALI M. *

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• 5 / 5

  

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  Professional and cozy place, always fun to come and renew with latest pieces of equipment. A welcoming source. Even those who have no knowledge of the world of photography are clear that they want the best interests of the customer and even offer alternative products according to the purchasers' budget. I enjoyed very much

  Review of 10/20/20, following an experience of 10/13/20 by JAN K. *

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• 1 / 5

  

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  They did not really want to help me, but when I found something that seemed appropriate to me, the associate in his store refused to take the lens out of the box to see what he was trying to sell to me and that the lens was compatible for my camera. In short, a place that does not really want to sell, they are patronizing and not friendly, and it seems that they do not really sure what they are holding in the store - a terrible experience there

  Review of 10/20/20, following an experience of 10/13/20 by JOVANY D. *

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• 4 / 5

  

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  A coveted go-to destination in the heart of New York. It's delightful to get in, seasoned in repair service, and that means that sometimes you have to wait patiently in queue, but do not forget, personal attention means time and patience for each person - so a bit of tolerance on your part is critical. In terms of prices I do not have too much experience with them, so in the meantime 4 stars on a few small accessories I purchased and especially in the warm atmosphere and attitude in general, in any case if you are before a big purchase they will be happy to give you a quote. Without derogating from the above, I will note that in the premises itself there are several departments for photographers renting equipment and video productions. So at all worth stopping! Ahh ... And there is also parking, but it may be by township fees and if it is not available, in any case I will be back to make more purchases!

  Review of 10/20/20, following an experience of 10/13/20 by PAUL F. *

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• 5 / 5

  

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  Professionals, excellent and patient service, treated me with the same level of care to make sure they would address the most significant factor for the product I bought and at a very reasonable price. Great selection of equipment.

  Review of 10/20/20, following an experience of 10/13/20 by RUSS G. *

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• 5 / 5

  

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  Thank you so much for an excellent service experience, quick shopping and an explanation for any questions that may have been! I bought a Fujifilm X-T1 IR Forensic Bundle body including a XF 60mm f/2.4 R Macro.

  Review of 10/20/20, following an experience of 10/13/20 by JAMARCUS T. *

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• 5 / 5

  

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  An all-inclusive one-stop photography store with all tools of the game for forensic or investigative photography applications, a versatile suite of lenses and accessories to suit a variety of shooting needs. 👉Tip: Note equipment like X-T1 IR for forensics purposes can only be sold to police or other authorities and require official/written proof.

  Review of 10/20/20, following an experience of 10/13/20 by NICKLAUS S. *

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• 5 / 5

  

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  The home of the photography community in NYC! Excellent staff and A++ service that are full of tolerance, insightful and a desire to help The renovated store looks amazing!

  Review of 10/20/20, following an experience of 10/13/20 by NORA W. *

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• 4 / 5

  

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  We bought a Canon camera and EOS RF lens today at Fenway Photo and the staff really helped us had a great shopping experience, the sellers were cordial and nice and the seller checked everything and explained everything we wanted. highly recommend!

  Review of 10/20/20, following an experience of 10/13/20 by KALEY S. *

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• 5 / 5

  

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  Pleasant place to make your purchases in the terms of reliability, professionalism, responsibility, exemplary corporate ethics, desire to listen and help, even beyond and all with a smile, just a pleasant atmosphere, I did not find a similar store to this store in trade-in exchange fairness...

  Review of 10/20/20, following an experience of 10/13/20 by LILY S. *

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• 5 / 5

  

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  Excellent photo shop with many products you will NOT find elsewhere. Really the best shop for the "purists" but also for the ordinary "enthusiasts" who want to give it whack or expose to the contagious hobby or the taste of photography. Matt is always willing and analytical in everything you ask of him in the photo industry but also in the cameras, lenses, and whatever else comes to mind. Special mention to the large collection of legendary medium format film products from Hasselblad and Fujifilm. Also if I'm not mistaken Mark is the sole representative of Hasselblad, a coveted brand.

  Review of 10/16/20, following an experience of 10/9/20 by SOLEDAD R. *

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• 1 / 5

  

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  Really disappointed by what I would consider as an unscrupulous, unethical conduct at this Fenway Photo store. Camera I ordered (with a unique serial number) was surreptitiously exchanged with the display/demo unit when I went to collect it (as identified by the new label). For me personally, I never buy used cameras because I prefer them to be uncharted from the manufacturer but that wasnt the biggest issue I had with this. It was the fact that someone thought it was OK to do this without being transparent with me upfront. This experience plus a similar instance in the past (at the same store) has left me feeling that I can longer trust this store. For the benefit of the doubt, I accepted the possibility that first occasion may have been an honest mistake but this second occasion was evidently intentional or reckless.

  Review of 10/16/20, following an experience of 10/9/20 by MARC K. *

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• 5 / 5

  

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  Professionals in the field of photography, with years of expertise and experience in this field. Large variety in photographic equipment, ready to cover from amateur to professional and at very good prices. And above all friendly attitude, always with the smile and willingness to cover every need. It is unreservedly recommended to those who love photography in Northern America.

  Review of 10/16/20, following an experience of 10/9/20 by KYLER B. *

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• 5 / 5

  

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  For twenty years now the store headed by Mr. Matt who is serving us perfectly. Mr. Matt Peart, is highly recognized as a specialist practitioner in the field of photography, always shows us the best. Recently, I was looking for a used camera and I bought an Olympus OM-D E-M5 Mark III and I was very pleased. As far as prices are concerned, it's unrivaled. Continue with the good work...

  Review of 10/16/20, following an experience of 10/9/20 by GENESIS W. *

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• 2 / 5

  

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  Choose a better store if you want your order tracked professionally and delivered to you without delays if you want to buy expensive photographic equipment. His "I will have it tomorrow" tactic, which ultimately translates into "theoretically I will have it in a week", the complete absence of contact with the store by phone and the continuous negligence for delaying the product in the "delegated agent" and "logistics company "as a simple reason to never get an exact date of receipt, make the store's behavior unacceptable and makes people wonder how in a long time such strategies still allow companies to thrive.

  Review of 10/16/20, following an experience of 10/9/20 by EDWARD B. *

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• 1 / 5

  

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  I had a bad experience from the store and from the owner. On Black Friday I agreed to exchange a Fujifilm X-T4 that I had with a medium-format GFX 5R body and a cash difference from me and ostensibly the store's offer was very impeccable. From that day on, the adventure of waiting begins. Every day on the phones I made the answers were not only camera bodies, Fujifilm has not priced and so we went for three weeks where finally on 12 /9 I was informed that on 23 /9 they will receive and they will call me immediately. Today I made the exchange with their competitor at the same price and immediately, it had a camera body, because as you can see they didn't call me and I was not in the mood to play their game anymore. Pity

  Review of 10/16/20, following an experience of 10/9/20 by HOYT V. *

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• 5 / 5

  

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  Serving with all the meaning! Staff are top-brass professionals! find solutions to serve even the most demanding customer! Always polite! Thanks a little! Keep up the great work you do! Thanks!

  Review of 10/16/20, following an experience of 10/9/20 by KIANNA H. *

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• 5 / 5

  

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  Mark and Matt at Fenway Photo give a very good plus direct response and excellent service has the best brands of photographic companies. Very helpful staff. Deep knowledge of the subject matter. They offer you that product that reflects your needs and not that it is more expensive! Few terse conversations with a quality result. Just impeccable!

  Review of 10/16/20, following an experience of 10/9/20 by ORA L. *

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• 5 / 5

  

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  A photographic shop unique in its kind and the flagship of photography in high-street New York. Excellent service amazing and unrivaled prices and above all rich technical experience in the field, guiding each customer to the right choice and the most appropriate product. I have a bespoke experience from the time of the film up to the digital era. I highly recommend it to all lovers of photography. Congratulations continue so !!!

  Review of 10/16/20, following an experience of 10/9/20 by ALEXANDRINE H. *

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• 5 / 5

  

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  This is the best photographic store all over New York. I bought a medium-format Fujifilm camera from there and within two days it came with the courier. I am very pleased with the staff, because when I visited them I was immediately served with very exquisite willingness and courtesy. Overall, staff are very experienced and solve all the questions!

  Review of 10/16/20, following an experience of 10/9/20 by ARNALDO S. *

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• 1 / 5

  

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  Probably customer service may vary 'depending on the day form' or possibly. also 'employee-feelings', whether you can get impartial advice here: I came with a tricky question on a lens in the medium-format range (which was rated with excellent results in every test of every specialist magazine / photo forum etc.) they immediately became more sympathetic and obvious After acknowledging their disgust with the designation as 'penny goods' but instead recommended a lens of the very highest price range ... In-depth discussion did not come about in the first place, would have given me a clearly impartial approach, and above all would have asked me about the actual purpose, etc. (in the case of a trip to a location where I don't want to carry around a $3,000 lens openly). Sorry, I had to shift to another dealer.

  Review of 10/16/20, following an experience of 10/9/20 by TRACE R. *

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• 5 / 5

  

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  Very good service even in products that one gets to order. Fast delivery to your place, they also have a great variety of Nikon DSLR cameras. I was very happy. They also work as an authorized Canon service store with a stunning gallery under the roof It will be difficult to park because it is very close to a metro station in New York.

  Review of 10/16/20, following an experience of 10/9/20 by MARISA M. *

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• 5 / 5

  

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  I wanted to buy a camera, preferably a compact & instant Leica camera, due to lens compatibility, and in particular the Leica V-Lux 5 kit with 25-400mm f/2.8-4 lens. I did a background research and found in Matt's Shop, Fenway Photo has a bunch of noble staff who are knowledgeable about the subject matter and great rates for the package. I decided to buy them there. My order was soon serviced, which made me very impressed. It was an excellent collaboration, technical expertise in line with the overall concept of Leica: visual enjoyment and lasting value.

  Review of 10/16/20, following an experience of 10/9/20 by HILDA Z. *

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• 2 / 5

  

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  Pretty rude, I went in asking if they sold 120mm film and recieved a reluctant“no.” I then asked if they sold film rolls as well as cameras, also met with a dismissive “no.” I looked around the shop and saw a few Ilford and Leica film 35mm cameras...

  Review of 10/16/20, following an experience of 10/9/20 by JAMARCUS W. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order