Customer reviews
-
Edit Flag
Excellent product range and great customer service. Sloane was extremely knowledgeable and helpful, would definitely recommend!
Review of , following an experience of by DARRYL O. *
*Pseudonymized data at the request of the author
-
Edit Flag
Things were a little slow at first but once the shipment details got sorted out everything went like a dream. The Canon WP-DC56 water-impermeable case for PowerShot G1 X Mark III arrived almost 1 week early, which for a 300 miles shipment to Tennessee was unbelievable. Sloane sorted out everything brilliantly. He even managed to give me some advise after arrival. On the polymer body they hide some screws under a plastic cover and then provide no explanation in any of the manuals or on-line information as to how to access them. Price also can't be beat. I checked almost every supplier on Amazon US and Amazon UK as well as E-Bay and he had the best deal. Highly recommended.
Review of , following an experience of by VERGIE M. *
*Pseudonymized data at the request of the author
-
Edit Flag
so far so good. Everything is in stock and it is easy to order.
Review of , following an experience of by GRACE Y. *
*Pseudonymized data at the request of the author
-
Edit Flag
There are so many reasons to love Fenway Photo, the quantity and quality of the information every representative has is so helpful. They have a diversity of photography and film equipment that any professional would like. The place looks ok its nothing ostentatious but the costumer services products and level of professionalism are hands down the best! If you are an amateur dont be afraid to ask they will answer all your questions and have prices that begin at $600 for those who dont need to spend too much! Love you guys keep up the amazing job!
Review of , following an experience of by WINIFRED P. *
*Pseudonymized data at the request of the author
-
Edit Flag
Have landed in this store many times and they are inspiring! They were the only place I could find in the area with mirrorless cameras from Nikon & Leica. I believe they are the only authorized retailer for Leica in the area as well. Their return policy is pretty transparent (14 days) and when I did have to return something it was easy and fuss free. You only get an in-store credit when you return items, but there is plenty in the store to choose from. They have a large selection of camera bags, which was very helpful. They have used items as well, which is nice if you are looking to save some money. Most importantly, their prices are very competitive as they are usually very close to, if not the same as, other reputable online camera stores. I wish they were closer to me, because it is a great little store. The staff is very, very helpful and always pleasant to speak with. If you are in to photography, you should definitely give Fenway Photo a look as not only do they have great prices, and often instant rebates to lower the prices even more, but they have a great selection of cameras and accessories.
Review of , following an experience of by CLEVELAND Q. *
*Pseudonymized data at the request of the author
-
Edit Flag
I just had my first experience here and it a great one. I walked in and was welcomed wholeheartedly. They were all very informative and answered a lot of questions that I haven't been able to get answered at other places. After my interaction with the sales associate, I immediately felt confident in spending $2500 to purchase my Fujifilm 24-70 mm lens. This will definitely be my number one stop for my future photography needs.
Review of , following an experience of by REID B. *
*Pseudonymized data at the request of the author
-
Edit Flag
Super service and knowledgeable staff...great selection of products and tons of bags...and accessories.
Review of , following an experience of by BRIANNE S. *
*Pseudonymized data at the request of the author
-
Edit Flag
One stop camera store for the true enthusiast and a wealth of knowledge and apprenticeship for those looking to further their experience. Plentiful of vintage cameras, film, processing, as well as lenses, filters, and other hot consumables.
Review of , following an experience of by DALE H. *
*Pseudonymized data at the request of the author
-
Edit Flag
I've been to lots of camera stores and the work they do here is incredible. Sensor cleaning prices are reasonable and they run film Dev and export the scans to Dropbox, convenient!). They also have a pretty vast selection of used lenses (vintage, digital and exotics) which you can rent and buy. The space is clean and the employees are extremely knowledgeable and friendly. My best compliment is that this is a place where people who shoot go buy and develop. There business serves photographers get their best pictures. The employees also really care too.
Review of , following an experience of by MICAH H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fenway Photo is the only camera store I do business with. Great products, outstanding service, amazing prices and friendly staff make a great choice for both pros and hobbyist.
Review of , following an experience of by CLARISSA S. *
*Pseudonymized data at the request of the author
-
Edit Flag
Family-owned camera store with new, used & vintage equipment plus supplies from tripods to flashes. It's a comprehensive photo source with all photographic equipment to meet your needs as a beginner or professional.
Review of , following an experience of by ANTWON O. *
*Pseudonymized data at the request of the author
-
Edit Flag
A family run camera store in NY, with a great selection of professional camera equipment for sale and rental that it's perfect for professional photographers. They have a very knowledgeable and friendly staff. I highly recommend this store!
Review of , following an experience of by SHANIA H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Absolutely awesome shop. If you’re in the market for the latest digital camera, this is definitely your place. If you want any genres of film camera—or information and camaraderie—you’ll feel right at home. The walls are decked out in Kodak Brownies to Polaroid instants (the real ones) to staple manual SLRs to even a small wall of the last auto-focus models before everything went digital. The crew is friendly and experienced, and they can help you find what you’re looking for. On weekends, expect to find a few people hanging out. They carry a phenomenal variety of 35mm, 120, and instant film and can provide black and White developing service.
Review of , following an experience of by DEDRICK S. *
*Pseudonymized data at the request of the author
-
Edit Flag
I was suspicious after they declined the price for fixing my Canon EOS and when I arrived they told me my issues were a no-brainer to fix. They disassembled and tidied up my camera in about 5 minutes, made some recommendations for a new lens and sent me on my way without a charge. I appreciate the honesty in not charging me for the repair. I'll definitely be back when I need more help!
Review of , following an experience of by URIEL C. *
*Pseudonymized data at the request of the author
-
Edit Flag
I owe the folks at Fenway Photo more than a return, they are so generous with their expertise and so genuinely interested in getting you into the right gear and then following up to make sure you reach your photography goals, I will never buy photo gear anywhere else.
Review of , following an experience of by OWEN H. *
*Pseudonymized data at the request of the author
-
Edit Flag
This place has all types of DSLR and lenses for your camera
Review of , following an experience of by ELNORA R. *
*Pseudonymized data at the request of the author
-
Edit Flag
This little shop has bargain, used accessories, vintage cameras, and everything you need for film photography in addition to a few digital offerings. Cool place.
Review of , following an experience of by DIEGO W. *
*Pseudonymized data at the request of the author
-
Edit Flag
First time, grateful customer. Came in on a conditional visit for some Lumix DMC-FZ300 and some professional instant Black& White film. Great customer service, very reasonable prices, and cool dudes to boot! Large assortment of vintage equipment, accessories and FILM! Fresh stock on what I bought. They even found an original lens cap for my 110 lens. NICE! Will definitely be back again. Toying with creativity? :)
Review of , following an experience of by MARCOS S. *
*Pseudonymized data at the request of the author
-
Edit Flag
Friendly staff with advanced knowledge of film and digital photography. Faster turnaround, better prices and less pushy staff than the competition. They are my go-to store for film development!
Review of , following an experience of by KYLEE S. *
*Pseudonymized data at the request of the author
-
Edit Flag
Having the right tools of the trade coupled with the relevant knowledge, can make significant advancements in the quality of your photography. Fenway Photo can provide both; their staff is well polished, professional and knowledgeable, offering great insights, as well as the inventory of well selected brands at the right price. Excellent work guys!! Thanks!
Review of , following an experience of by RAY M. *
*Pseudonymized data at the request of the author
-
Edit Flag
Pre-ordered my first DSLR from Fenway Photo. These guys are bright as a button. They are professional, knowledgeable and very helpful. I've been back several times and the experience is always the same. Also, I had acquired high quality prints done there and the clarity, which is most important to me, was excellent. The pricing was very fair and the turnaround time was fine. I will definitley be buying any upgraded equipment from them.
Review of , following an experience of by MAY H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Stuart and Craig are awesome! I was there only recently seeking to sharpen my photography skills and have a lot to learn. I've been in a few times, once to buy a micro SD card, and a few other times just to get general help. Whether I'm buying or not, Stuart has been extremely helpful and happy to answer my questions.
Review of , following an experience of by RIVER L. *
*Pseudonymized data at the request of the author
-
Edit Flag
I want to commend Stuart, the salesman who sold me my new Nikon D5600. I am new to the technology of this camera and he helped me select my top-notch. Additionally, he put on the protective filter for me and helped me find a good camera case for it. I really like Fenway Photo, I have bought countless items from them in the last 20 years and have never been disappointed. Fenway Photo is an excellent, full service camera store.
Review of , following an experience of by JAZMYNE F. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent store. Great staff. Well oiled family run corporation. Huge inventory.
Review of , following an experience of by OSVALDO W. *
*Pseudonymized data at the request of the author
-
Edit Flag
Stuart spent over two hours with me, explaining to me on lenses and my most ideal products, even though I didn’t make a purchase due to the price points, he tired everything to make a cheaper option! He was extremely patient & honest. And I’m 100% coming back here to spend my money once it’s pay day. GIVE THAT MAN AN APPLAUSE !
Review of , following an experience of by CLAY C. *
*Pseudonymized data at the request of the author
-
Edit Flag
I prefer Fenway Photo - knowledgeable, helpful salespeople, repair nerds and a vast growing inventory of supplies. They provide seminars, workshops, and all kinds of information to keep you up-to-date on my infatuations with photography. Just moved to DC and still keeping in touch with Fenway Photo.
Review of , following an experience of by PAUL K. *
*Pseudonymized data at the request of the author
-
Edit Flag
This camera hub is TOP-NOTCH!. I am a novice photographer and they helped me with every single question I had (not even knowing if I'd buy anything ). Gave me all the time in the world and were extremely helpful. After researching and comming back for my purchase my beginner Leica SL (Typ 601) Full-frame Mirrorless Digital Camera. The nice gentleman remembered me and immediately helped me get my stuff together and gave me some tips and showed me a few things on it. Bought my camera and I've never been happier. It's a bit of a ride for me as I live in Albany NY but definitely worth it. Will stop by when in the area and pick their insights for more stuff that I will need. Recently bought a bigger lens and some filters for better clarity n precision. They made a life long customer out of me.
Review of , following an experience of by BROOKLYN V. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fenway Photo is almost the only real camera store left in NY. They also repair cameras, and is a brand-name source referred by many players such as Nikon. They have an interesting camera collection and friendly, helpful staff. They are geared to the serious camera lover, but I also got my purse-like camera case here. They don't do free foto walks like k&m does, but they have suggested photo locations that do. They have been in NY decades and is considered the city's’ premier photographic source. They are the largest photographic facility in town. They offer old and new cameras, darkroom supplies, photo gear, lights & printers. I may not use all that, but it is fun to wander the store.
Review of , following an experience of by EINO R. *
*Pseudonymized data at the request of the author
-
Edit Flag
A photo equipment heaven in the heart of the city, carries substantially anything you need for photography. Super helpful and knowledgeable staff. Huge inventory of brand new and used camera bodies and lenses. Will return again for any photo needs
Review of , following an experience of by BEN P. *
*Pseudonymized data at the request of the author
-
Edit Flag
Always proactive, emphatic, and kind! It's a great place to ask questions about Fujifilm or Canon fans or get technical tips. They have pretty much every kind of Fujifilm possible (film, mirrorless, and DSLR). I've heard people say that Fenway Photo is expensive, but it's not. I've found both cameras and equipment cheaper here in the store than on Amazon, Adorama, or used B&H.
Review of , following an experience of by MEAGHAN K. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fenway Photo is a rich source of audio, optical and video, our go-to place for the best deals on camera and video equipment. Furthermore, if we have any questions about how something works, they have the answers. We can also walk in with an "alluring" photo shoot and ask for best settings and recommendations on how to do the shoot. Like I said, they are our final destination for anything camera, video, or printing.
Review of , following an experience of by BARNEY H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Renowned merchant stocking photo gear, lighting, accessories, and new/used ccameras and lenses. This old store location packs quite everything a photographer would want. Cameras, equipment, and accouterments for your kit abound, with a great selection of used items and staff that are phenomenal. They tackle issues, guide you shop, and will never try to wring a sale out of you that you didn't want (to a certain limit), so go with questions and to learn the ropes and be pleased.
Review of , following an experience of by STONE R. *
*Pseudonymized data at the request of the author
-
Edit Flag
This place is a photographer's heaven. A vast proportion of all my dream cameras, lenses and gear you could ever want. The staff is always very patient and knowledgable. I also prefer that you can buy second-hand equipment for a grain of the cost of new equipment - definitely helpful with such an expensive hobby like photography. I would recommend doing research on the equipment you're considering beforehand, however. Once you get to the store it can be a bit electrifying with the mountanious options available, so it's good to have a starting point to discuss with the real experts there.
Review of , following an experience of by AUBREY K. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent store. Great staff. Well oiled family corporation. Huge inventory.
Review of , following an experience of by GOLDA F. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fenway Photo is ever an awesome place to visit. The staff is very friendly and very helpful. They are also very knowledgeable about their products and can answer any questions you may have. Any time I need camera equipment I will for sure go here.
Review of , following an experience of by DIEGO G. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very established camera store and large constellation of not only cameras and lens' but also of bags and accessories. I feel much better about coughing up $300 on a backpack if I can put my hands on it and make sure that it has the capacity and functionability that I need before buying it and you are not sacrificing price by buying here either. Hands down a better choice than buying online!
Review of , following an experience of by GONZALO V. *
*Pseudonymized data at the request of the author
-
Edit Flag
I have been buying cameras and equipment from Fenway Photo for several years. Stuart is super helpful and very knowledgeable when I have questions
Review of , following an experience of by ADELBERT G. *
*Pseudonymized data at the request of the author
-
Edit Flag
I want to commend this place. On this side of town I can't think of many other places with such a full-blown list of photography and videography supplies. They have a large slew of lighting equipment, audio equipment, cameras, lenses, accessories, and printing materials. They also cover film users by packing film, batteries, developing chemicals, and vintage film camera equipment. Further, if you take a look at their website they also have options for lens and body rentals which can be really pragmatic for those looking to test out the equipment prior to purchase. That said the rentals shouldn't be looked at as an option for repeat renting because you can surely find competitive prices online for that.
Review of , following an experience of by HADLEY W. *
*Pseudonymized data at the request of the author
-
Edit Flag
I'm a veteran photographer! The staff at Fenway Photo is the most helpful with any question I had about the lenses they have in stock. I ended up buying a 100m macro L lens.
Review of , following an experience of by WADE S. *
*Pseudonymized data at the request of the author
-
Edit Flag
This place is a photographer's Garden of Eden. I recently returned to the hobby of astrophotography and visited Fenway Photo with tons of questions about lenses and other camera gear, And the friendly salesperson jovially answered them all... I will say it's like a candy store for a camera lover, nothing but amazing great experience
Review of , following an experience of by AL K. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fenway Photo is a valuable resource to me to because I'm able to discuss the subject matter face-to-face with sales personnel who know their equipment well and have the hands-on skills set to provide expertise when you are trying to reach a decision. You simply cannot get that level of service online or from one of the big box vendors. And, my experience is that their prices are the same as internet. It is also an added plus to be able to take your camera or lens back to Fenway Photo if you have a problem instead of having to ship it off to the manufacturer factory. Fenway Photo takes care of that for you if they cannot make the rectifications themselves. I cannot think of a puzzle they do not solve and, as you can tell, I am a very satisfied customer.
Review of , following an experience of by MODESTA O. *
*Pseudonymized data at the request of the author
-
Edit Flag
I started using Fenway Photo about 8 years ago and i frequently visit them for everything I need. I have purchased every bit of my equipment from them as well. I just picked up all of my equipment today after being tidied up and calibrated. These dudes know their stuff like the palm of your hands. They have a well stocked store, so if you can't find what you need somewhere else, I'm betting you can find it here. There are always plenty of staff members ready to help you. I love this place!
Review of , following an experience of by MORRIS H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very helpful for a novice photographer. Helped me find a great upgrade and a lens to demo. Definitely recommend!
Review of , following an experience of by DEMETRIS S. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fenway Photo is the best optics/glass giant left. I have a feeling the stores in New York won't be around much longer. It's the best one, but for some reason it's just always seems like a ghost town. They even match the lowest price on Amazon. Best Buy can't even compete with the customer service, insane product inventory, and online price matching. Keep supporting Fenway!
Review of , following an experience of by BROOKS J. *
*Pseudonymized data at the request of the author
-
Edit Flag
When I first visited Fenway Photo store I knew that this was the reigning place in NYC to go for the best in cameras, equipment, and KNOWLEDGE. And once I bought my camera it became obvious that these people take care of their customers, during and after the sale. They know their products, they keep their word and they don't steer you wrong.
Review of , following an experience of by ARDEN A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Had a very pleasurable experience at this shop. I needed to have the membrane glass substituted on my Panasonic screen and they were very responsive to my emails a few days prior, confirming that it was in stock. When I went in, they said it'd only take a few minutes to replace it. In the meantime, I was shooting the breeze with another employee about lenses and mirrorless cameras. The selection was pretty nice too.
Review of , following an experience of by VICTOR H. *
*Pseudonymized data at the request of the author
-
Edit Flag
My college professor introduced me to this store during an art class. I haven’t raised enough money to buy a DSLR but I had one rented from their store, until later I graduated in 2016. I returned one day to buy my starting Lumix (it was less costly to Amazon). Stuart gave time to guide me through the stages of my novice photographer to be an accomplished photographer. Now I own a full frame mirrorless camera and studio lighting purchased from Fenway Photo. At times, they have discouraged me from buying some pieces of equipment, and I trust them enough to buy what they suggest me and it was never wrong. Sales team understands the level of my photography knowledge and helps me to buy what I need. I would recommend this store to anyone. Thanks
Review of , following an experience of by PATSY S. *
*Pseudonymized data at the request of the author
-
Edit Flag
A recommendable store in photography at the national level. Excellent customer service. They know what they are talking about.
Review of , following an experience of by LESLEY W. *
*Pseudonymized data at the request of the author
-
Edit Flag
An impeccable treat. Since a photography teacher recommended Fenway Foto to me, every time I went there, I was attended w/excellence: last year, when I bought a Fujifilm X-100; three weeks ago, when I had a Benro tripod; and at the beginning of this week, when, on the issue of neutral density filters, I wanted to start practicing long daytime exposures, Craig had enough patience - and it was time to discuss - to give me four more tips, practically for working the approach with the Fuji X-T2. Thank you very much, Craig and other colleagues from Fenway for your kindness and for your dedication to the clientele and the dissemination of the art photography.
Review of , following an experience of by EDGAR W. *
*Pseudonymized data at the request of the author
-
Edit Flag
Personalized attention, friendly and very professional treatment. Photographic material from amateur level, to the most advanced professional. They run a proficient training department.
Review of , following an experience of by BUD D. *
*Pseudonymized data at the request of the author
-
Edit Flag
The US photo benchmark. I came here as a photo student on a recommendation. It is the most expensive and the best. Had to shell out a 50 bucks for 12 black and white color reel (regardless of format). Check the used cameras that they have there, pure jewels, but remember what I said, very expensive trades off as they sell with a guarantee. They also repair (expensive, but who do you trust with your money-cheap or quality?)
Review of , following an experience of by JAZLYN B. *
*Pseudonymized data at the request of the author
-
Edit Flag
THE BEST PLACE TO BUY '' PHOTOGRAPHY '' IN NEW YORK At the forefront, you meet an array of exotic products and seasoned professionals that give you excellent treatment, super personalized attention and the best advice! Without a doubt, the most favorite place in New York!
Review of , following an experience of by MORTIMER M. *
*Pseudonymized data at the request of the author
-
Edit Flag
The best photo and video store in NY and probably in the US. Wide variety of professional equipment and delightfully personalized attention. He took care of me and advised me, Craig, (for me it was an important investment) and as a professional technician I give 10/10, at a very beautiful human level. Very close, you notice that he knows what he is talking about. Any questions they solve, look for info, contrast, can offer packs and offers. The price is competitive or even cheaper than buying online, with the security and guarantee that you know where to go if something goes wrong or there is any doubt. Very happy. I definitely recommend the store professionally.
Review of , following an experience of by LEILA K. *
*Pseudonymized data at the request of the author
-
Edit Flag
Currently the best place for anything related to photography as you can find from camera reels, batteries for gear that are almost no longer available, rare accessories (cases, tripods, lenses, etc.) highly recommended to all lovers of photography. Vintage and, above all, for those who prefer outgoing to digital.
Review of , following an experience of by LOMA H. *
*Pseudonymized data at the request of the author
-
Edit Flag
It is a huge store, with multi floors full of photography and video instruments. Digital mostly, but they also have a section for the analog. I like this spot a lot because they also give many workshops and presentations of new equipment that you can attend without any commitment. The prices are somewhat high but they have many guarantees. 100% recommended
Review of , following an experience of by ALANNA W. *
*Pseudonymized data at the request of the author
-
Edit Flag
The best place to buy everything in the world of photography. Some employees who know a lot about the subject and are super friendly. 100% Recommendable.
Review of , following an experience of by AMELIA C. *
*Pseudonymized data at the request of the author
-
Edit Flag
Endowed with the best in class staff, Fenway Photo is the largest and most specialized photography establishment in NY. It is possible to rent cameras and lenses. It has an area dedicated to the photography of chemical support (film, photographic paper, chemicals, etc ...). Competitive prices.
Review of , following an experience of by TYLER O. *
*Pseudonymized data at the request of the author
-
Edit Flag
My thanks to Craig and Jonathan for their great help at the time of buying my newly-upgraded photographic machine. His expert knowledge of cameras and photography, kindness and professionalism were decisive in my selection when buying. His advice has been very useful, they solved all my questions. I have always been a customer of this store, but now Craig and Jonathan are my go-to consultants when it comes to making new acquisitions in the field of photography.
Review of , following an experience of by DRAKE M. *
*Pseudonymized data at the request of the author
-
Edit Flag
For people who have a penchant for photography, Fenway Photo is an ideal place because apart from having material of very good quality, there is a qualified unit that solves any problem, counting on their kindness and attention, it is ideal.
Review of , following an experience of by JOEL B. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very happy with my first purchase in Fenway Photo, a Canon 50 mm 1.8 lens, Craig was very patient in explaining its advantages and the truth is that I came out very happy for his advice.
Review of , following an experience of by EMMET G. *
*Pseudonymized data at the request of the author
-
Edit Flag
Everything you need for photography and video under a single roof, both professional and amateur gear, you will find here. A team of fantastic advisers and technicians who guide you in the choice of equipment.
Review of , following an experience of by KHALID H. *
*Pseudonymized data at the request of the author
-
Edit Flag
He has everything, his human team is expert and friendly and all the activities they organize (training, trips, ...) make them almost a fotoclub.
Review of , following an experience of by MYRNA H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Shop specializing in photographic items characterized by a high level of tradition and professionalism. You find all kinds of cameras and accessories for photography and guaranteed advice. It is a pleasure to visit this place, in its section classic cameras, for the presence of the most coveted and legendary brand Leica exposed in a section of vintage photography segment. Highly recommended and appreciated by any amateur who lends themselves to this sublime scenery of world-class imagery.
Review of , following an experience of by EMILIO W. *
*Pseudonymized data at the request of the author
-
Edit Flag
True experts in the field of photography attend you. You will find all kinds of analog and digital material. Prices slightly higher than in other places but this is supplemented by their excellent service.
Review of , following an experience of by DAYNE C. *
*Pseudonymized data at the request of the author
-
Edit Flag
I am very happy to have bought my equipment with them. A few months ago I'd bought my camera in this store and the attention was exquisite. Yesterday I returned with the intention of resolving some doubts and buying a new Sigma lens and Alex and Craig assisted me. In each moment they were kind and helpful. They solved my doubts by giving me all the information I needed with great professionalism. In addition to their kindness and dedication, they showed compassion and were decisive. Without a doubt, I will return with them for future purchases.
Review of , following an experience of by VIDA H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Recently ordered a new Olympus lens from Fenway Photo, and the service could not have been better. Added to the fact that the lens was half-cheap than anywhere else I could find on the internet (and this is not a grey import) , they emailed me with every step of the process and delivery. An excellent, professional outlet that I shall definitely use again.
Review of , following an experience of by BRENDAN B. *
*Pseudonymized data at the request of the author
-
Edit Flag
Brilliant customer service received in store today. Went in to get some advice on astronomical image processing at home and was given detailed advice on not only how to harvest troves of astrophotography from raw content but also what purpose it served. Would highly recommend to anyone and will definitely be back in the future. Can't praise the guys in store enough!
Review of , following an experience of by NIKKI D. *
*Pseudonymized data at the request of the author
-
Edit Flag
Having recently dealt with this store I have found their service second to none.A pleasure these days to deal with such knowledgeable and friendly staff. My go to store for any future needs.
Review of , following an experience of by CLARABELLE C. *
*Pseudonymized data at the request of the author
-
Edit Flag
I travel extensively to major cities in Canada and the United States. The team at this store are by a long margin, the best of all photography shops. Thoughtful, courteous, and never pushy. I always feel at home here. Thank you!
Review of , following an experience of by ABEL L. *
*Pseudonymized data at the request of the author
-
Edit Flag
When I Incorporated a family Real Estate company in Louisville KY 15 years ago, I felt it was lucrative to invest in a new camera to generate viral images for the properties hitting the market. I needed high-level expertise in which camera was the best for the job and felt rather than buying online and scrambling on which one to buy, I'd pay Fenway Photo a visit. The gentleman that served me was extremely helpful, really knowledgeable and took the time to show me how the camera worked and set it up for me. After finding out how long the shop has been there for and the hard work he's put in over the years through recessions and the number of people visiting the city dropping. I really wanted to highlight their hard work and passion for photography. Shop local and you'll not be disappointed :)
Review of , following an experience of by GODFREY B. *
*Pseudonymized data at the request of the author
-
Edit Flag
Ever helpful and friendly. It's tough for them to compete with behemoths like Adorama prices when VA tax is added (assuming you use the large stores with charge card to deflect the tax), but you get to feel top-dollar equipment and receive great advice. Shop local when you can. I just bought some Tamron lens from them and received a lot of assistance.
Review of , following an experience of by CORA G. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fenway Photo is a lucrative marketplace to purchase astrophotography equipment. The staff is friendly and knowledgeable, and the variety of items in inventory is unmatched by any other generic photography stores. Jonathan, the owner of Fenway Photo (an excellent photographer himself), is knowledgeable, friendly and goes out of his way to provide helpful advice and information, and has always given me incredible customer service.
Review of , following an experience of by ALBINA J. *
*Pseudonymized data at the request of the author
-
Edit Flag
As a loyal client that has invested a lot of bucks at Fenway Photo over the years, I am always amazed at the scintillating gear brimming the store, and the incredible number of regulars (including many experts) that come in to make high-end purchases, then hang around to shooting the breeze about photography. Because of their great customer service and huge selection, I purchase all my gear and accessories from Fenway Photo. Always a great experience!!
Review of , following an experience of by TORRANCE L. *
*Pseudonymized data at the request of the author
-
Edit Flag
Last year I bought a camera at Fenway after discussing my wishes with Mr. Jonathan. He recommended a Fujifilm X-A7 reflector with a 24-megapixel sensor and a hybrid autofocus system. This entry-level APS-C has proved to be an excellent purchase making digital photography for a non expert a pleasure. I have bought several accessories since and in the current situation can still do so with mail order. If you wish to expand your photography skills while self-isolating then ask Fenway, their expert knowledge will surely help you navigate through the huge amount on offer to match your needs.
Review of , following an experience of by MAIA C. *
*Pseudonymized data at the request of the author
-
Edit Flag
They have a well-trained and photo-acquainted staff. They have everything from digital cameras to film cameras. I bought my lenses for Canon cameras at fairly computed rates. If you need film or portrait equipment for an important photo shoot, this place has it all!
Review of , following an experience of by SIGRID D. *
*Pseudonymized data at the request of the author
-
Edit Flag
In the age of Amazon where most purchases of camera gear is internet-driven or at a big box chains, it is optimistic to have a place like Fenway. It is much larger than you might expect, with a tremendous variety of new & used gear, and one if the largest camera gear flotilla I've ever seen. The sales people are very helpful and knowledgeable. If you want to see it, touch it, feel it, this is the place to go.
Review of , following an experience of by COOPER R. *
*Pseudonymized data at the request of the author
-
Edit Flag
Magnificent, sleek camera shop with very tempting products exhibited. But what sets Fenway Photo apart is the outstanding customer service. Rarely will you find this level of competence and such a friendly welcome.
Review of , following an experience of by BLAKE H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent customer service. Customer department got in touch to confirm exact item I required after ordering over the internet. Item arrived in perfect condition with an shorter than expected delivery time. 100% will use this supplier again for any future telescope requirements. Extremely satisfied.
Review of , following an experience of by ESTELL S. *
*Pseudonymized data at the request of the author
-
Edit Flag
A superb, utilitarian camera store with all bits and nuts for photography. Outstanding customer service, quick shipping, and great follow-through. Would highly recommend Fenway Photo for anyone seeking professional photographic equipment with equally professional service.
Review of , following an experience of by HILLARD S. *
*Pseudonymized data at the request of the author
-
Edit Flag
Went in during a Fujifilm Promotion Day as my first experience at this store! Very Happy with their staff and their product knowledge on a vast variety of equipment and accessories. It is rare as the China teapot in orbit to find these type of places. I expect we will be back in the future even though it is not a short trip for us to get there. The purchase process went very well even though they were very busy. It helped that I had done my research and knew what I was looking for. Brought back nostalgia of my past trading in camera equipment.
Review of , following an experience of by ELOUISE M. *
*Pseudonymized data at the request of the author
-
Edit Flag
Ordered a camera body along with all bells and whistles from this store. Very patient, attentive and excellent customer service. No pressure to spend more money. I will always return to this store.
Review of , following an experience of by CHEYENNE K. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very helpful staff. They have a plenty phenomenal collection of both new/used equipment including lenses, and other sections of the store dedicated to lineups such as camera bags! They even stock GoPros and accessories!
Review of , following an experience of by KENNY H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fujifilm, Nikon, Canon, Leica, Sony, wow! Digital, film, and prints also supported! Seriously cool dudes here. If you're a hobbyist, connoisseur, professional, or you just got a camera for a trip to Africa, stop on in for a wealth of knowledge, and gear to help you with your photo/videography project. Yes they process high quality film with C41 /color negative technology.
Review of , following an experience of by CAYLA S. *
*Pseudonymized data at the request of the author
-
Edit Flag
My wife and I only go to Fenway Photo for both pro camera equipment and accessories. They're always very friendly and knowledgable. I would highly recommend going here.
Review of , following an experience of by QUINTON B. *
*Pseudonymized data at the request of the author
-
Edit Flag
My family has established deep relationships with Willoughby's Camera as a source of all camera equipment for a number of years, and it's definitely worth the drive. Today, my father and I were assisted by Jonathan, and although we spent over an hour, he never once implied that he needed to help other customers. Jonathan was very patient and helpful, and I felt very informed with what I decided to purchase from them. This definitely beats doing research and making a purchase solely online, as we received in-product assistance in-store and were also able to test out lenses on our personal camera. Cannot state enough how positive our experience always is, and we will definitely be back again soon.
Review of , following an experience of by ADELLA H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very helpful customer service. The salesperson was fluent in answering questions about various photography equipment and made helpful suggestions according to our expertise in photography experience as to which camera and lens would best suit our needs.
Review of , following an experience of by DARBY C. *
*Pseudonymized data at the request of the author
-
Edit Flag
Last year I bought a camera at Fenway Photo after discussing my wishes with James. He recommended a Nikon D7100, an APS-C DSLR that features a 24MP sensor. This has proved to be an excellent purchase making photography for a non expert a pleasure. I have bought several accessories since and in the current situation can still do so with mail order. If you wish to expand your shooting skills while self-isolating then ask Fenway, their expert knowledge will surely help you navigate through the huge amount on offer to match your needs.
Review of , following an experience of by WILL H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Needed a spare part for a Fujifilm X-H1 mount, had almost given up through 'don't bother me' attitude of most dealers, for whom after-sale service seems to be too much trouble. Stumbled on Fenway Photo by serendipity, but what a bit of luck. The part I needed was in stock, no 'I'll order it in 24hrs, it might take six months', and delivered to me the following morning. The lady who took the order, over the phone, was both helpful and pleasant to deal with to boot! Couldn't recommend more highly on the basis of this, proper service still exists in our online world. My first port of call next time!
Review of , following an experience of by OLE M. *
*Pseudonymized data at the request of the author
-
Edit Flag
I was looking for a charger for my camera battery, they went to great lengths to try and get me one, even testing the one in the office. Really impeccable service.
Review of , following an experience of by DEANNA H. *
*Pseudonymized data at the request of the author
-
Edit Flag
Made enquiries about a special lenses filter on the phone , was greeted with a friendly lady with great knowledge of what I needed. It prompted me to make the journey the next day to purchase the filter. Fantastic shop ! Just how a shop should be with lots of selection with a bit of nostalgia mixed in.
Review of , following an experience of by BONNIE P. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent customer service. Staff got in touch to confirm exact item I required after ordering over the internet. Item arrived in perfect condition with an shorter than expected delivery time. 100% will use this supplier again for any future optic requirements. Extremely satisfied.
Review of , following an experience of by THELMA P. *
*Pseudonymized data at the request of the author
-
Edit Flag
I like and find their customer service ahead of the game, I have had very good experiences here. I get free cleanings as I purchased an extended warranty from them and each time I have brought it in the cleaning has been done immediately and thoroughly.
Review of , following an experience of by LURA P. *
*Pseudonymized data at the request of the author
-
Edit Flag
I contacted Fenway Photo with some technical questions I had on the Meade ETX 90 Observer telescope. Alex the man in question was extremely helpful and patient with my questions. The price was very competitive, couldn't be beaten, and free delivery. The order was placed mid-afternoon on Tuesday and arrived on my doorstep mid-morning on Wednesday. Apart from flying in by helicopter the speed of delivery would be hard to beat! It looks to be an awesome piece of kit and will take me a while to get to grips with it. However, I know that Fenway Photo staff will be there if I need any help. Thanks again for great service and price!
Review of , following an experience of by LAURIE D. *
*Pseudonymized data at the request of the author
-
Edit Flag
I would highly recommend buying from Fenway Photo. Insightful advice pre buying and a fast delivery even though it was around Christmas period. I have been even more impressed with the after sales service as I had no idea how to tuck together the telescope together . James was really great and patient & actually hammered out and gave very helpful advice . A definite 5 stars and more
Review of , following an experience of by WALKER C. *
*Pseudonymized data at the request of the author
-
Edit Flag
110% on the in-store knowledge factor, and a portfolio second to none! SHOP LOCAL IT KEEPS YOUR COMMUNITY HEALTHY!!!
Review of , following an experience of by JOE C. *
*Pseudonymized data at the request of the author
-
Edit Flag
We walked in to get information about a few entry-level telescope models we were interested in. James took the time to go through them all and played a huge part in helping us decide which reflectors we wanted. A while later, when we were ready to make the purchase, James helped us with mounts and accessories. Great service from both staff members. We would definitely recommend Fenway Photo in NY to anyone looking for decent astronomy equipment and prices, and with the one-in-one service and product knowledge you don’t generally find in the general electronics stores!
Review of , following an experience of by GODFREY T. *
*Pseudonymized data at the request of the author
-
Edit Flag
Vast variety of second-hand and new equipment. Friendly and knowledge-choked staff! Had a great first experience in this store, and will not be the last! Thanks to James, Jonathan, and Lily for hooking me up with a superior set up. 11/10🔥
Review of , following an experience of by ETHELYN K. *
*Pseudonymized data at the request of the author
-
Edit Flag
We visited Fenway last year. We discovered that we had inadvertently forgotten the flash for our Nikons DLSR camera at home in Michigan. The staff at Fenway managed to find a solution to our predicament, enabling us to export our content. The service, knowledge and expertise delivered by the staff was outstanding. Locals know. Highly recommend Fenway Photo!
Review of , following an experience of by TRENTON G. *
*Pseudonymized data at the request of the author
-
Edit Flag
Friendly staff and a wide selections of products
Review of , following an experience of by AYANA W. *
*Pseudonymized data at the request of the author
-
Edit Flag
AAA++++Business. I'm a total newbie but the staff explained which telescope would be best for me and were extremely friendly and helpful especially as I arrived not long before they were supposed to shut. Only used it twice but already loving it.
Review of , following an experience of by ROMAN R. *
*Pseudonymized data at the request of the author
Reviews displayed in chronological order