Customer reviews
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Tout va bien sur tous les fronts! -"Tout va bien sur tous les fronts!": N'y a-t-il pas une insuffisance évidente?
Review of , following an experience of by OCTAVIA C. *
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Nous aimons Dessus Dessous le service est excellent et bien que nous vivions en Angleterre, tout arrive à l'heure comme décrit. Super service.
Review of , following an experience of by AVERY L. *
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I love the lingering brands, like Lise Charmel, Simone Perele, Marie Jo available on the dessous-dessus website . It is great when sales are available, especially for Lise Charmel , and when the ordered lingerie is accompanied with a sac or a box to keep the lingerie well preserved in the wardrobe.
Review of , following an experience of by RUPERT B. *
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Happy experience!
Review of , following an experience of by VERN Z. *
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Superb! Easy to use website, quick and efficient to search and find exactly what you need, sometimes before you know you need it. I have been buying lingerie online since 2002. This is the easiest site I have used and that is why I return to it again and again, The prices are good, the sales are better! Highly recommended and never a problem.
Review of , following an experience of by CORY J. *
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Pardon, je ne parlais Francais - great service and would do business with again.
Review of , following an experience of by ALBINA G. *
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Super service - items ordered are delivered and received with no delay
Review of , following an experience of by REVA J. *
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Bon
Review of , following an experience of by KATRINA C. *
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Clear and easy website to navigate. Email communications regarding order status clear and adequate.-Though I understand you are focussed on French customers, sometimes more English could be an improvement to the information provided.
Review of , following an experience of by MAE T. *
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Je suis très satisfait du service et de la marchandise. Merci beaucoup.
Review of , following an experience of by HILMA H. *
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Beaucoup de choix
Review of , following an experience of by SEAMUS B. *
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I get my parcel yesterday !!!! All things as always perfect! So nice, so beautiful !!! The quality is excellent !!! Always very quick service, nice products, very nice packed!!! Very highly recommended to all my friends!!!
Review of , following an experience of by JAIDEN Y. *
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Excellence Customer experience: product as described, immediate delivery, easy handling.
Review of , following an experience of by GAETANO K. *
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Everything is perfect! Thank you very much for your fantastic service!
Review of , following an experience of by ANIKA H. *
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Le choix est ample et l'expedition de la commande rapide et sans souci
Review of , following an experience of by CONNER R. *
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***
Review of , following an experience of by THOMAS R. *
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***
Review of , following an experience of by MIA G. *
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I give 2 stars because shipping was cheaper to Germany than normal, and the other for the panties. The colour was a lot darker then the picture but still nice. Sadly the other stars I cannot give because I shopped long about 6 years a lot on this site and then stopped. I received a coupon because this when I wanted to use it it was invalid, because their was sales. The coupon sadly could not be offered further....so why offer a "thank you" if under pressure to use it.......
Review of , following an experience of by TONEY G. *
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J'ai bien reçu la commande et je suis entièrement contente avec le produit.
Review of , following an experience of by DAYANA J. *
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Nous sommes satisfaits de nos produits et services.-Les frais d'expédition vers le Japon sont élevés, mais je ne peux pas m'en empêcher.
Review of , following an experience of by CRAIG D. *
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J’aime beaucoup la qualité et la grande choix sur le site. Les choses que j’achète sont un peu cher mais il faut payer pour avoir quelque chose de luxe.
Review of , following an experience of by ADAN C. *
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After a month from my order I still didn’t receive my order. I guess the company should use more reliable delivery service and have SOP setup for situations where the goods are obviously lost in delivery. After certain amount of time they should provide customer with options of refund or send ordered items again. I is not nice or professional to expect that customer will wait for indefinite time.
Review of , following an experience of by LEW Z. *
*Pseudonymized data at the request of the author
Answer by dessus-dessous.comFlagHello,--You recently participated in a satisfaction survey about our services at Dessus Dessous and we thank you for it. However, we regret to learn of your dissatisfaction.--In this particular period, many parcels to foreign countries remain blocked for several weeks sometimes.--As the sender of the package, we do our utmost to resolve any problems that may arise during shipment, in close collaboration with the Colissimo tracking services. This is why you should not hesitate to come to us as soon as you encounter a problem with your shipment. We will then take the necessary steps to ensure that your package reaches you as soon as possible.--We apologize for this inconvenience, which is independent of our services.--We look forward to seeing you soon on our website.--Best regards,Team Dessus-Dessous-
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information pendant la livraison, rapidite, grand choix
Review of , following an experience of by KIERA M. *
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Il y a une grande sélection de beaux produits que l’on a de la difficulté à trouver ici au Royaume Uni. En plus, les commandes par internet et le livraison sont très efficaces.
Review of , following an experience of by ELZA A. *
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Delivery on time and packaging excellent. No complaints re service which is always excellent. Dessus Dessous always has a great selection of Lise Charmel strings which my wife and I adore.
Review of , following an experience of by JANIYA R. *
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entière satisfaction
Review of , following an experience of by TRISTIN C. *
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I never received my order.
Review of , following an experience of by CHASE K. *
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mauvais service
Review of , following an experience of by ANGELINA S. *
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This is a very good set which fits well! The wonderful colour makes me feel toned and energised!
Review of , following an experience of by RIGOBERTO L. *
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Le temps entre la confirmation que vous avez reçu le paiement et le livraison des marchandises était plus qu'une semaine. Avec l'entreprise *** s'était quelques jours.
Review of , following an experience of by RAPHAEL K. *
*Pseudonymized data at the request of the author
Answer by dessus-dessous.comFlagBonjour,--Vous avez récemment participé à une enquête de satisfaction concernant nos prestations chez Dessus Dessous et nous vous en remercions.--En effet, votre commande a connu un retard d'expédition de 48 heures et nous nous en excusons.En période estivale, les délais peuvent être quelque peu rallongés.--En espérant vous retrouver prochainement sur notre site.--Très belle journée.--Bien cordialement,l'équipe dessus-dessous
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Il y a de grands produits et marques dans le programme. En particulier Simone Perele, Marie Jo, Chantelle, Aubade et Lise Charmel. Il est livré très rapidement, même chez moi en Allemagne. Je me demande s’il est possible en particulier de commander du soutien-gorge de différentes tailles, et si alors les produits qui ne correspondent pas peuvent être renvoyés à nouveau.
Review of , following an experience of by ELWYN D. *
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Too long
Review of , following an experience of by LAMONT K. *
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I couldn't buy these underpants in my size in Australia. I had already bought the bra but next time will buy both from you. The underpants are very pretty, fit well and look so nice with the matching bra. The colour is beautiful. Thank you for stocking these and shipping overseas. Shipping was pretty quick as well.
Review of , following an experience of by ADAH H. *
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***
Review of , following an experience of by TOMAS W. *
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je préfère les autres soutiens-gorge colorés
Review of , following an experience of by ELDRED D. *
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***
Review of , following an experience of by ARIC G. *
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***
Review of , following an experience of by LORI W. *
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Ik ben zeer tevreden
Review of , following an experience of by LILY B. *
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An overall good experience. I'll be back.
Review of , following an experience of by ABNER G. *
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J’ai trouvé l’article que je cherchais partout et la livraison a été très rapide. Merci. Très satisfaite
Review of , following an experience of by STEVE C. *
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I am from Germany and I can say everything is perfect!
Review of , following an experience of by TONEY B. *
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Very quick and efficient delivery of my purchase . Merci Beaucoup
Review of , following an experience of by JOSEFINA R. *
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bon magasin, evoie rapid
Review of , following an experience of by KAIA H. *
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Qualität wie erwartet hervorragend.
Review of , following an experience of by GEORGE B. *
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Parfait! Excellent! Je vous adore
Review of , following an experience of by BRODERICK H. *
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Perfect experience, everything easy, clear and on time. -In automatic system communication with international clientele (including this questionnaire, including delivering company ) could be more English possibilities as far as international clients are sometimes not good in French:) ) . Thank You!
Review of , following an experience of by SAVION O. *
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Super!
Review of , following an experience of by JANICK H. *
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Le maillot de bain est vraiment bien fait et je suis très satisfait! mais il faut améliorer les coûts de transports et la modalité : je préfère les courriers à la poste car ils sont moins chers et offrent un meilleur service.
Review of , following an experience of by LAVINA Y. *
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Merci beaucoup. Le produit est excellent
Review of , following an experience of by MEAGHAN S. *
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Great service - service impeccable!
Review of , following an experience of by VIVA K. *
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Super!
Review of , following an experience of by KATLYN O. *
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I order not for the first time, excellent customer service, always ready to help with any technical problems, answer any question, Orient on the range and size, even in this difficult time for all there were no difficulties, thank you very much for their work
Review of , following an experience of by ALYSON P. *
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La variete, la qualite de products et le service toujours la pour me aider.
Review of , following an experience of by SHEA B. *
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Excellent service, rapide. Très grand choix de produits de qualité. Site transactionnel facile et intuitif. -Description des produits utile et bien conçue. Les ventes privées nous permettent de profiter de très bons prix sur une sélection intéressante. J habite au Québec et j achète la majorité de mes sous vêtements chez vous.
Review of , following an experience of by GLORIA O. *
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La presentation sur le site pour faire un bon choix m á ete tres utile pour faire le choix d'un beau cadeau . Le support pour le bon choix de la taille est important.-Le choix est aussi tres large et varie .-Merci de votre site
Review of , following an experience of by JORDI B. *
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Marchandise et livraison impeccable, service client rapide. Par contre : Bandeau publicitaire trompant. Les livraisons ne sont PLUS gratuites à partir de ***,-€ pour l'Allemagne. Ma commande était ***,-€ en dessous de la valeur minimale du coup. Dommage, que cela n'est pas devinable de la bande pourtant écris en anglais ! Je suis un peu deçue de l'apprendre que lors d'un remboursement, surtout vu, que j'avais déjà fait une commande assez importante avant.
Review of , following an experience of by MAIA W. *
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Le transport a Pays Bas peut plus rapide.
Review of , following an experience of by ISAC M. *
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It was easy to order, the delivery was quick, so I was happy. Unfortunately, not everything fitted, so I had to return some items but that can't be helped when ordering online-grts,-***
Review of , following an experience of by ALEXANNE H. *
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I'm satisfied - also friendly and fast customer service.
Review of , following an experience of by RETHA K. *
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Merci the shipment was ok, thanks for your attention!
Review of , following an experience of by ROSIE K. *
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bons rabais, délai de livraison, site Web clair, bonne sélection d'assortiments
Review of , following an experience of by ALLY K. *
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Beautiful products. Great service.
Review of , following an experience of by TILLMAN Z. *
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Very happy with my order and the advice received. Would recommend and shop again! Many thanks.
Review of , following an experience of by WHITNEY K. *
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good service
Review of , following an experience of by ALAINA P. *
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very good service
Review of , following an experience of by CLINT W. *
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Excellent service
Review of , following an experience of by VITO F. *
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I love the range of products you have. We don't have this with these brands in Australia. Thanks for shipping here
Review of , following an experience of by BRIONNA M. *
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Je suis tres content avec la experience d’ acheter avec vous.-Tres content!-Merci beacoup.
Review of , following an experience of by DARYL W. *
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Je n’ai pas reçu mon ordre fait en 1 Octobre 2020. Sous le produit il était écrite qu’il est disponible dans 2-3 jours. Jusque maintenant personé m’a contacté.-Merci
Review of , following an experience of by MARCELLA M. *
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Je suis très satisfait et le destinataire du cadeau aussi
Review of , following an experience of by MAXWELL F. *
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good service
Review of , following an experience of by FELIX S. *
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1.vous fournissez gratuitement en Lituanie mais pas en Italie-2.Une fois, j'ai commandé une robe de plage à Lise Charmel, du blanc au turquoise, et elle était en noir et blanc. Je ne l'ai pas renvoyé parce que c'est cher et compliqué...-3. Plusieurs fois, j'ai commandé un costume, qui était épuisé, mais un mois plus tard, il était toujours dans le catalogue.
Review of , following an experience of by YVONNE S. *
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wonderful service
Review of , following an experience of by ARELY P. *
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Wonderful Service!
Review of , following an experience of by RUTH O. *
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The choice is excellent. I had to return an item once and received an email regarding it & a refund very quickly. I just wish the orders arrived a bit quicker because I can’t wait to wear what I’ve ordered. Good all round
Review of , following an experience of by LINWOOD T. *
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Great bras, great choices, great price!
Review of , following an experience of by BARBARA F. *
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The products you sell are very good, but the delivery time is too long. It says that it will arrive in 5 to 10 days, but it takes about 14 to 20 days each time. Also, the packaging is too messy every time. I use some overseas online shopping, but there is no other company with such a service with a shipping fee of *** euros. The response is polite, but the quality of customer service is not good. I would be grateful if you could improve it.
Review of , following an experience of by IMA W. *
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Perfect information about delivery, dispatch on time, perfect packaging. Everything completely satisfactory.
Review of , following an experience of by CLARA C. *
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good service, excellent choice, nice bonuses for customers
Review of , following an experience of by KIERA S. *
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excellent service, good support
Review of , following an experience of by KARL A. *
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Bonjour-Malheureusement, je ne peux pas laisser d'avis, je n'ai pas reçu mes articles jusqu'à aujourd'hui. Selon le service de livraison, il est toujours en France ***--***
Review of , following an experience of by TELLY Z. *
*Pseudonymized data at the request of the author
Answer by dessus-dessous.comFlagBonjour,--Vous avez récemment participé à une enquête de satisfaction concernant nos prestations chez Dessus Dessous et nous vous en remercions. --Effectivement, les livraisons en Russie peuvent mettre une quinzaine de jours, surtout en ce moment. Votre colis a été livré depuis et espérons qu'il vous a apporté entière satisfaction.--Au plaisir de vous retrouver prochainement sur notre site.--Très belle journée.--Bien cordialement,
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I am pleased with the products and your service, thank you.
Review of , following an experience of by DESSIE O. *
*Pseudonymized data at the request of the author
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excellent support service
Review of , following an experience of by KEVEN B. *
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Everything was excellent! Thank you
Review of , following an experience of by ELDORA B. *
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I've been served well. I understand that deliveries take Time. Everything has always been excellent.
Review of , following an experience of by ASA H. *
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Good service. Excellent Lise Charmel products
Review of , following an experience of by PRESTON K. *
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Azienda super seria,consegna rapida,BRAVI
Review of , following an experience of by LANE L. *
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fast handling, everything fine
Review of , following an experience of by DOCK B. *
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Excellent service
Review of , following an experience of by YADIRA K. *
*Pseudonymized data at the request of the author
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Brand (Lise Charmel), price, range and speed of delivery
Review of , following an experience of by SHYANN A. *
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Perfect!
Review of , following an experience of by HILBERT A. *
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Expédié rapidement aux Pays-Bas et joliment emballé. Beaux articles et bon service. Merci!
Review of , following an experience of by JORGE F. *
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The packing (wrapping into a foil) was inadequate as the box was totally distroeyed during shiping. This could be done better.
Review of , following an experience of by EMMITT T. *
*Pseudonymized data at the request of the author
Answer by dessus-dessous.comFlagHello,--You recently participated in a satisfaction survey regarding your order and our services at Dessus Dessous. We thank you for it and we understand your dissatisfaction. We attach great importance to customer satisfaction and all our packages are carefully packed. Our quality department verifies each shipment to ensure the best service. We have therefore reported this incident to our carrier.--Please receive our sincerest apologies for this inconvenience, which was beyond our control.--We hope to see you soon on our website.--Best regards, the Dessus-Dessous team
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Your service is first class! I love your products and as I live in a rural area, lingerie like yours is hard to find in Australia. Your range of items is amazing. Thank you for your great service over the years.
Review of , following an experience of by DEVIN W. *
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Super
Review of , following an experience of by WYATT H. *
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Très bonne expérience! J'ai trouvé tous les items que je cherchais (entreprises différentes) et l'expédition s'est faite très rapidement même si outre-mer. Je suis au Québec. -L'emballage et les dessous sont arrivés en parfait état! Merci pour tout!
Review of , following an experience of by ANNABELL D. *
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Bon
Review of , following an experience of by KOREY B. *
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Je suis satisfait de tout, très satisfait du service et de la gamme
Review of , following an experience of by PAULA S. *
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No, tout bien.
Review of , following an experience of by STONE G. *
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I am still waiting to receive the ordered goods, and don't get any imformation. Not happy about this.
Review of , following an experience of by JAYCE S. *
*Pseudonymized data at the request of the author
Answer by dessus-dessous.comFlagHello,--You recently took part in a satisfaction survey concerning our services at Dessus Dessous and we thank you for it. --Our shipping department has already contacted you regarding the delivery of your package.--Your order was dispatched on the 17th November and has been out of France since the 24th.--Due to the exceptional nature of the situation, we have noticed many delays on parcels to foreign countries for about half a week, these are released and delivered gradually, however, we do not yet have a precise delivery date to communicate to you.--We thank you for your kind understanding and patience in this matter.--Very nice day.--Best regards, Team Dessus-Dessous
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