Customer reviews

• 5 / 5 1

  

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  Service excellent!!!

  Review of 11/12/21, following an experience of 12/12/20 by PAYTON B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  You are absolutely wonderful - I can’t imagine how you could be better! (Unless you were to send me free bras!)

  Review of 11/12/21, following an experience of 12/13/20 by CHARLES P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Tout était de bon goût, bel ensemble de lingerie, heureusement soigné et très bien emballé. -Seul DPD est très bâclé, les colis sont traités de manière grossière, le plastique a été déchiré et ils ne prennent pas la livraison très au sérieux.

  Review of 11/12/21, following an experience of 12/9/20 by KALEY H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Parfait!

  Review of 11/12/21, following an experience of 12/6/20 by MARIANE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The site informative and convenient to use, beautiful products, international shipping.-The last but not the least - excellent customer service, I am very grateful to ***, who has been responsive in a timely manner and helped me all the way.

  Review of 11/12/21, following an experience of 12/10/20 by RON R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I have been shopping several times and each time I have been very satisfied. The products are all the highest quality and photos are very informative. And you are having larger sizes, too.

  Review of 11/12/21, following an experience of 12/10/20 by RESSIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  excellent choice, customer support is always in contact with the buyer

  Review of 11/12/21, following an experience of 12/9/20 by MAURICE K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excelent!!!!

  Review of 11/12/21, following an experience of 12/5/20 by DONALD K. *

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• 5 / 5 1

  

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  Rapide et bon!

  Review of 11/12/21, following an experience of 12/8/20 by ARELY G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Beaucoup de choix. -Bon prix. -Livraison rapide.

  Review of 11/12/21, following an experience of 12/6/20 by VERDA K. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Good website experience, however my order has not shipped yet so I am not sure if it is even going to get to me!

  Review of 11/12/21, following an experience of 11/29/20 by MONIQUE W. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Hello,--You recently participated in a satisfaction survey regarding our services at Dessus Dessous and we thank you for it. --You have already contacted our shipping department about the delivery of your package. This one is well in transit and will be delivered to you very soon.-We wish you good reception.--We look forward to seeing you on our website.--Very nice day.--Best regards, the Dessus-Dessous team

• 5 / 5 1

  

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  Lovely bra, gorgeous colour, sadly no size in bottom half! Excellent Service as Always. Thank you

  Review of 11/12/21, following an experience of 12/6/20 by PALMA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Je suis satisfait. Excellent travail. -Il y avait un e-mail et un message texte informant de la réception de l'envoi. J'ai reçu la commande très précisément. C'était confortable et sûr. Le courrier a utilisé un masque facial.

  Review of 11/12/21, following an experience of 1/9/21 by NAOMIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very wide choice and service

  Review of 11/12/21, following an experience of 1/6/21 by ROGERS L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great help when needed, good delivery to other country then France

  Review of 11/12/21, following an experience of 1/4/21 by ROWAN L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Service et produits au top.-S’y retrouver dans les tailles est un peu complexe parfais entre taille EU, FR....

  Review of 11/12/21, following an experience of 1/11/21 by KRYSTAL C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good Service and Chance to collect points

  Review of 11/12/21, following an experience of 1/8/21 by RUSS M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  la vitesse de transport des produits est ne pas rapide

  Review of 11/12/21, following an experience of 12/31/20 by JENSEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Absolutely satisfied!!!!!!!!!!!

  Review of 11/12/21, following an experience of 1/14/21 by GODFREY H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  J'adore les articles que j'ai achetés et ils sont arrivés rapidement. Je vais certainement commander à nouveau!

  Review of 11/12/21, following an experience of 1/12/21 by ALEXYS S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Tous était fait bien.

  Review of 11/12/21, following an experience of 1/9/21 by MARSHALL M. *

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• 5 / 5 1

  

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  ***

  Review of 11/12/21, following an experience of 12/27/20 by DILLAN E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great Customer Service, Fast and efficient delivery, lovely products.--Excellent service client, livraison rapide et efficace, beaux produits.

  Review of 11/12/21, following an experience of 1/11/21 by MILO H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Il y’a toujours du choix et des nouveautés. La livraison est rapide même en Australie ;)--Les tailles comme le 36 ou 38 viennent à manquer trop rapidement ...

  Review of 11/12/21, following an experience of 1/6/21 by MADELINE B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  very good service and the quality is excellent

  Review of 11/12/21, following an experience of 12/20/20 by DONNA D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  good service

  Review of 11/12/21, following an experience of 1/10/21 by HANS S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Très belle sélection, les meilleurs marques!

  Review of 11/12/21, following an experience of 1/9/21 by LINCOLN O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Tres bonnes.je Suis Englaise.jaime les vestements

  Review of 11/12/21, following an experience of 12/26/20 by ARVILLA G. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  The web site is great. The offers and product terrific. You service is great. Only once I had a difficulty with a discount offer not followed up and through on. It took a few emails to sort it out. But you corrected it. Thank you. I think everything doesn't have to be the discounts first. It feels like you cheapen the product to always present those first and often they are sold out in small sizes. Just now and then it would make sales special or keep them at the bottom, the end of the site.

  Review of 11/12/21, following an experience of 1/12/21 by KIERA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good service

  Review of 11/12/21, following an experience of 1/6/21 by STEFANIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  C'est toujours un plaisir de faire affaire avec Dessus Dessous. Tout fonctionne bien et le service est bon. La livraison est efficace.

  Review of 11/12/21, following an experience of 1/8/21 by DORIS H. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Poor delivery service, placed an order on 04.01.2021, still hasn't delivered your order. Improve your delivery service

  Review of 11/12/21, following an experience of 1/4/21 by HANNA G. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Hello,--You recently participated in a satisfaction survey about our services at Dessus Dessous and we thank you for it. However, we regret to learn of your dissatisfaction. --Indeed, we noticed a delay in your parcel tracking. Please be aware that as the sender of the package, we do our best to resolve any problems that may arise during shipment, in close relationship with the tracking services of Colissimo. Therefore, do not hesitate to come to us as soon as you encounter a problem with your shipment. --You have already got in touch with our shipping department which has taken the necessary steps to ensure that your package reaches you as soon as possible. We apologize for this inconvenience, which is independent of our services. --We look forward to seeing you soon on our website. --Sincerely, Dessus-Dessous Team --

• 5 / 5 1

  

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  Excellent underwear, good communication, fast and reliable delivery. Very pleased indeed

  Review of 11/12/21, following an experience of 12/21/20 by JEREMIE D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Beautiful items, amazing prices, great selection, and very fast international shipping. Thank you!

  Review of 11/12/21, following an experience of 1/19/21 by HORACE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  My experience is very positive, the products are wonderful (especially my favorite Aubade), fast delivery, the packages that are being used look good and protect the delicate products during transport, which is very important to my opinion. The timing between discount on the Aubade website and the Dessus Dessous website may be improved. Sometimes Aubade has discounts while Dessus still does not have those discounts. I therefore waited some time before ordering the products I wanted.

  Review of 11/12/21, following an experience of 1/27/21 by LEO D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  ***

  Review of 11/12/21, following an experience of 1/17/21 by LILIANA C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Nice things, good prices, quick to send the packed to me.. I am glad and everything is good quality.

  Review of 11/12/21, following an experience of 3/4/21 by BERENICE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  L'expérience d'achat a toujours été bonne et facile, merci. Le service a été très bon en cas de besoin.

  Review of 11/12/21, following an experience of 2/27/21 by DONNELL B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very good service

  Review of 11/12/21, following an experience of 2/20/21 by VINCE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  FACILLE A UTILISER ETSIMPLE

  Review of 11/12/21, following an experience of 1/30/21 by NIKKO H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Snelle levering en zeer goede promoties!

  Review of 11/12/21, following an experience of 3/1/21 by ANABELLE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent

  Review of 11/12/21, following an experience of 2/3/21 by OTHO M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Perfect service! Good products,great communication,fast delivery. Very reliable.

  Review of 11/12/21, following an experience of 1/28/21 by JOAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I am quite satisfied with the reply speed of customer service. Their responses were fast, accurate, and responsible in that sense.

  Review of 11/12/21, following an experience of 1/20/21 by DENIS H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Dessus Dessous provides an excellent service and stocks my wife's favourite lingerie - Lise Charmel. Although rather expensive, Lise Charmel lingerie is excellent design and material. We enjoy dealing with Dessus Dessous.

  Review of 11/12/21, following an experience of 2/2/21 by DANNIE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Service was excellent. My item arrived quickly and well packed. The price was better than anywhere else including shipping to the US

  Review of 11/12/21, following an experience of 1/19/21 by MALLIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I purchased my bras online from Australia. The bras were a perfect fit and beautiful design especially Fleur Aphrodite Gold Aphrodite. I was amazed at how fast the delivery service was especially during COVID restrictions. Now I look forward to wearing my new beautiful bras. I purchase a total of 6 new bras.

  Review of 11/12/21, following an experience of 1/28/21 by ARIC C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Le site est accueillant et intuitif à utiliser. Le service est rapide et sans souci. Je suis cliente depuis des années et le service reste parfait et toujours satisfaisant.

  Review of 11/12/21, following an experience of 1/19/21 by MARILIE M. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  The package has not arrived. -When asked, your customer service just explains, that they cannot help vith Collissimo. Thing is, I made an order and payment with Desssus-dessous - not with your subcontractor. -You advertise about free shipping, with Collissimo. I say, that is not free, as it produces negative value to customer!-Your good competitor, ***, does not offer this kind of choice. Wise from them. If i make an order to *** today, the packet will given to my hand tomorrow, in Finland. Compare to that - some service to pay for.-What comes to your products, prices, and web site, they all stand well with competition. Why are you damaging all this good by using such a business partner? --***

  Review of 11/12/21, following an experience of 2/11/21 by GREGORIO B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Partait!

  Review of 11/12/21, following an experience of 2/21/21 by ALESSIA R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Super! high quality and normal price

  Review of 11/12/21, following an experience of 1/23/21 by VIVIANE L. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  slow service, delays in despatch. Would hesitate to order again

  Review of 11/12/21, following an experience of 2/19/21 by TATYANA O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Vert quick delivery. Good products , as shown on the website.. The variation is products on the website very good.

  Review of 11/12/21, following an experience of 2/23/21 by EVERETTE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I’m very satisfied, fast shipping, good communication

  Review of 11/12/21, following an experience of 2/2/21 by CATHERINE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The package of goods arrived sooner than expected, although it hadn't stood up to the journey terribly well as it was beginning to fall apart. However, the goods were undamaged and still in their protective wrapping, so all was well. The garments fitted my wife well, having been advised by one of your staff (***) of the correct sizing. Kudos to her.

  Review of 11/12/21, following an experience of 2/19/21 by REMINGTON D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Ik ben zeer tevreden met mijn aankoop. De service die u geeft is perfect!

  Review of 11/12/21, following an experience of 5/4/21 by ADRIAN M. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  service ok, maleheureusement pas de retour pays étranger (Belgique).

  Review of 11/12/21, following an experience of 5/3/21 by DELANEY S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  very good service

  Review of 11/12/21, following an experience of 5/16/21 by SALLY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  ***

  Review of 11/12/21, following an experience of 3/31/21 by ROCIO M. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  délai de prise en compte et départ trop long, emballage vite fait rien à voir avec l'an dernier, produit heureusement de qualité

  Review of 11/12/21, following an experience of 3/23/21 by WERNER R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything is very good and I like Your services.

  Review of 11/12/21, following an experience of 4/5/21 by ORIE F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Beautiful products and extremely fast service to Australia.

  Review of 11/12/21, following an experience of 5/16/21 by SOFIA E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent

  Review of 11/12/21, following an experience of 3/30/21 by BRIDIE L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Simple et correct-t

  Review of 11/12/21, following an experience of 3/15/21 by EDWIN H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  belle offre avec de bons prix, livraison rapide,

  Review of 11/12/21, following an experience of 5/13/21 by JAKE B. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Schnelle Lieferung, gute Qualität

  Review of 11/12/21, following an experience of 4/4/21 by THEODORA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I really like everything, great quality, great choice and fast delivery. Thank you very much.

  Review of 11/12/21, following an experience of 5/14/21 by CRYSTEL C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Non

  Review of 11/12/21, following an experience of 5/9/21 by TRACEY B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Livraison rapide

  Review of 11/12/21, following an experience of 5/14/21 by MADELYNN B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Top

  Review of 11/12/21, following an experience of 4/28/21 by GARNET M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service rapide

  Review of 11/12/21, following an experience of 5/16/21 by MARCELINA K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Thank you! Nice discounts for beautiful things!

  Review of 11/12/21, following an experience of 3/23/21 by FRANKIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great service. Fast delivery to the Netherlands.

  Review of 11/12/21, following an experience of 5/7/21 by DAWSON W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Livraison Rapide, Beau produit, super prix, bien emballe

  Review of 11/12/21, following an experience of 4/10/21 by LONNIE N. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Bonjour-Je suis satisfait du produit commandé-L'emballage a été endommagé

  Review of 11/12/21, following an experience of 4/27/21 by MARQUES Z. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Livraison rapide.

  Review of 11/12/21, following an experience of 4/30/21 by NORBERTO M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Top

  Review of 11/12/21, following an experience of 5/8/21 by FRANKIE Y. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service! Perfect

  Review of 11/12/21, following an experience of 4/8/21 by ALIZE S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Parfait !

  Review of 11/12/21, following an experience of 6/21/21 by LUDIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good service, Quick delivery

  Review of 11/12/21, following an experience of 5/26/21 by CAMERON M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Le service est plus rapide comme la prochaine fois. Mes compliments!

  Review of 11/12/21, following an experience of 5/21/21 by LUELLA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I am very pleased with the package. Excellent quality, everything fit. Short delivery times.

  Review of 11/12/21, following an experience of 5/19/21 by ALLENE G. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  i was charged taxes and duties twice and my emails to try to resolve this are not being answered

  Review of 11/12/21, following an experience of 6/20/21 by ALYSSON A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  services simplement parfait

  Review of 11/12/21, following an experience of 5/21/21 by DANGELO D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  No complaint, very nice site. And all our orders where in order.-Nice job.

  Review of 11/12/21, following an experience of 6/13/21 by LAVINA C. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Usually good service often marred by poor stock management and inaccurate sizing information ( 3 Occurances)

  Review of 11/12/21, following an experience of 6/21/21 by SOLON E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Хороший магазин

  Review of 11/12/21, following an experience of 5/21/21 by NILS R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  OK!

  Review of 11/12/21, following an experience of 5/29/21 by ROSINA D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service, fast processing, great quality, exact information on the size, very professional, very satisfied -So far everything is perfect, possibly with more models in large sizes it is difficult to find beautiful laundry from 90c

  Review of 11/12/21, following an experience of 5/22/21 by EMANUEL M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very good service

  Review of 11/12/21, following an experience of 6/16/21 by JULIE N. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Perfecte

  Review of 11/12/21, following an experience of 5/30/21 by CARMINE Q. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great product. Fantastic price. Speedy delivery.

  Review of 11/12/21, following an experience of 6/16/21 by TYRIQUE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Comme toujours, je suis très satisfait. Outre la rapidité de la livraison, j'apprécie particulièrement l'emballage de haute qualité - vous pourriez donner la commande directement dans l'emballage normal. Les produits sont de haute qualité et proposés à de bons prix. Je commande à nouveau

  Review of 11/12/21, following an experience of 5/27/21 by ROBIN Z. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Cest le platform avec le plus de choix

  Review of 11/12/21, following an experience of 5/20/21 by JULIUS H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  excellent service and delivery services

  Review of 11/12/21, following an experience of 6/1/21 by ELECTA L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent company to deal with. Very good range of lingerie (probably one of Europe's best). Beautiful lingerie brands. Good sale prices. Excellent website Fast service. I love my lingerie and I enjoy choosing & buying it from this company.

  Review of 11/12/21, following an experience of 6/20/21 by FREDERICK L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Je suis cliente depuis une dizaine d'années. Service est très détaillé et agréable.

  Review of 11/12/21, following an experience of 5/28/21 by JADYN H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Produit venant de France et avec destination Italie arrivé en quatre jours.! Produit comme affiché et de bonne qualité.

  Review of 11/12/21, following an experience of 6/18/21 by GEOVANNI N. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Best Dessous Shop!

  Review of 11/12/21, following an experience of 6/20/21 by ROSEMARIE D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  c'est un excellent modèle avec un excellent confort de port

  Review of 11/12/21, following an experience of 6/1/21 by ZANDER M. *

  *Pseudonymized data at the request of the author

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