Customer reviews for cheshirehorse.com

Customer reviews

• 5 / 5 1

  

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  Very fast shipping like always. I love the brand Engel and I'm so happy they carry this brand. I'm always looking for their wool suits for my littles to wear during our alaskan winters.

  Review of 10/12/23, following an experience of 9/5/23 by MARIA F.

• 5 / 5 1

  

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  No issues whats so ever. Reasonable prices and shipping.

  Review of 10/12/23, following an experience of 9/22/23 by JENNI L.

• 5 / 5 1

  

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  Great Customer Service / I purchased 2 Bonide Wasp and Hornet Killer they only had 1 and sent me 1 Zep Wasp and Hornet Killer which has the exact same ingredients. They work very good! I have used Raid in the past with terrible results. Buy Bonide or Zep.

  Review of 10/11/23, following an experience of 9/13/23 by MICHAEL B.

• 5 / 5 1

  

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  Easy to find and research different brands' supplements and was able to check out as a guest. I am so glad to find Uckele's vitamin E here!

  Review of 10/10/23, following an experience of 9/18/23 by MELANIE C.

• 5 / 5 1

  

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  I am pleased to be able to purchase this particular dog food item in quantities less than a full case as I was not sure my dog would accept the new food

  Review of 10/10/23, following an experience of 9/21/23 by DONNA M.

• 5 / 5 1

  

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  I find it very annoying that when browsing merchandise I have to continually click on 'see more' to view all merchandise in that catagory. Would be better to have a 'show all' option.

  Review of 10/10/23, following an experience of 9/21/23 by TERRY K.

  Answer by cheshirehorse.com

  

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  Hello Terri, We appreciate you taking the time to share your frustration with the design of our website, and we sincerely apologize for any inconvenience you experienced. We are constantly seeking ways to improve every aspect of our business, and we welcome any suggestions that you may have. We have considered eliminating the "click on more" button, however, because we have a large amount of inventory, it would take to long and slow down the process. Thank you once more, and if you have any questions or further suggestions about how we may best improve our services, please feel free to contact us at 877-358-3001 or by emailing support@cheshirehorse.com. Kind Regards, Kate The Cheshire Horse

• 5 / 5 1

  

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  From a new customer, first time experience , was pleased with the good fast service and proper packaging.

  Review of 10/10/23, following an experience of 9/19/23 by THOMAS C.

• 5 / 5 1

  

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  Excellent and fast service. Superior product.

  Review of 10/8/23, following an experience of 9/12/23 by JO D.

• 5 / 5 1

  

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  Last long and great color

  Review of 10/6/23, following an experience of 9/8/23 by HALEY M.

• 5 / 5 1

  

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  Order arrived quickly and packaged well!

  Review of 10/6/23, following an experience of 9/16/23 by DONNA L.

• 5 / 5 1

  

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  This was an easy exchange. My return was quick and easy and the new helmet came as fast as the original order. This new helmet fit much better and I am happy with my purchase and found the Cheshire Horse and their website very easy to use.

  Review of 10/6/23, following an experience of 9/18/23 by SHARON K.

• 5 / 5 1

  

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  The shipping was really fast!! I am definitely a new regular here. I’m very happy I found this place.

  Review of 10/5/23, following an experience of 9/16/23 by SARAH P.

• 5 / 5 1

  

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  Just needed some cheap bucket covers, cheapest place I found, fast shipping, and got exactly what I expected!

  Review of 10/4/23, following an experience of 9/12/23 by CHLOE B.

• 5 / 5 1

  

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  Fast service and it was a nice helmet but did not fit. The return was quick and easy. I ordered a different style helmet that also came within just a couple of days. The 2nd helmet fit well and I was happy with it. I was very pleased with the service I received.

  Review of 10/3/23, following an experience of 9/2/23 by SHARON K.

• 5 / 5 1

  

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  When someone tried to steal one of my chargers (they both have locks), I found that because it had been turned off for so long due to drainage issues in that pasture, the battery was dead. I ordered a new battery from Cheshire Horse and it arrived very quickly and installation was a breeze.

  Review of 10/2/23, following an experience of 9/14/23 by LISA F.

• 5 / 5 1

  

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  Fast shipping and good price.

  Review of 10/2/23, following an experience of 9/6/23 by SARA P.

• 5 / 5 1

  

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  Such a wonderful company. Caring and compassionate employees anytime I’ve called directly. Always helpful, warm & friendly (seriously you can hear it in their voices). I’m so happy to have discovered Cheshire Horse. Thankful we are for a crew that embodies a passion for animals, hooves and paws alike♥️

  Review of 10/2/23, following an experience of 9/11/23 by JENNIFER L.

• 5 / 5 1

  

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  Arrived within the week. Easy to order on line. I love going to the store but it is a drive that has to be planned.

  Review of 10/2/23, following an experience of 9/1/23 by CAROL N.

• 5 / 5 1

  

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  Great company sales and prices. Customer service is also excellent

  Review of 10/2/23, following an experience of 9/4/23 by ERICA B.

• 5 / 5 1

  

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  The PAWks are the best that I have found

  Review of 10/1/23, following an experience of 9/9/23 by RITA B.

• 5 / 5 1

  

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  The Cheshire Horse has excellent customer service and quick response times. On my first order I received the wrong item and Cheshire Horse corrected it, without a hassle. My 2nd order arrived in a few days and was correct. To the staff at The Cheshire Horse, Thank You!

  Review of 9/30/23, following an experience of 9/1/23 by COWBOY P.

• 5 / 5 1

  

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  Super easy online ordering for pickup in the warehouse. I don't even have to get out of my car and my order is ready the same day. We love the Cheshire Horse!

  Review of 9/30/23, following an experience of 9/10/23 by HEATHER L.

• 5 / 5 1

  

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  Fast shipping and quality items. My go-to tack shop.

  Review of 9/30/23, following an experience of 9/7/23 by KATE C.

• 5 / 5 1

  

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  Very smooth and easy transaction! Thanks

  Review of 9/30/23, following an experience of 9/9/23 by PAMELA W.

• 5 / 5 1

  

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  Great service, price, shipping etc. Love the pants!! Will definitely shop at this store again!

  Review of 9/29/23, following an experience of 9/5/23 by ELIZABETH O.

• 5 / 5 1

  

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  I love this place. I can find what I’m looking for. Either for my real horses or model ones. I work a lot and it makes life a little easier when I can have items shipped to my house. Great job!

  Review of 9/29/23, following an experience of 9/10/23 by JILL H.

• 5 / 5 1

  

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  This was exactly the perfume my mom wore when I was a kid! She asked for a bottle for Christmas.

  Review of 9/28/23, following an experience of 9/8/23 by NORA W.

• 5 / 5 1

  

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  Fast delivery, competitive prices. And most importantly, lovely people every time I have purchased here.

  Review of 9/28/23, following an experience of 9/4/23 by KENDRA B.

• 4 / 5 1

  

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  The site is nice and user-friendly. Returns are reasonable.

  Review of 9/27/23, following an experience of 8/28/23 by JOANA R.

• 5 / 5 1

  

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  Great !

  Review of 9/25/23, following an experience of 9/7/23 by BRIAN B.

• 5 / 5 1

  

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  Great selection and prices!

  Review of 9/25/23, following an experience of 9/7/23 by PAIGE D.

• 5 / 5 1

  

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  I stumbled upon Cheshire Horse while looking for Steve’s Real Food Protein Bites, which my cat loves. CH has the best price available for these healthy treats, and shipping is super fast.

  Review of 9/25/23, following an experience of 8/30/23 by LISA N.

• 5 / 5 1

  

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  Easy to use thank you

  Review of 9/24/23, following an experience of 9/6/23 by MERI S.

• 5 / 5 1

  

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  The Cheshire Horse offers the very best food and treats for dogs. Freeze dried raw can be difficult to find where l live - impossible, actually. So, l rely on CH for much of what l feed them. And they have an incredible number of healthy treats as well. Shipping is fast and they package everything with great care. Hands down the best!

  Review of 9/24/23, following an experience of 8/28/23 by LINDA M.

• 5 / 5 1

  

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  Excellent service and fast shipping.

  Review of 9/24/23, following an experience of 9/6/23 by TOY F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Ordered a replacement part for poultry waterer. Exactly what we needed and arrived super quick. Better price than anywhere!

  Review of 9/23/23, following an experience of 9/3/23 by KAREN L.

• 5 / 5 1

  

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  Easy shopping. Good prices.

  Review of 9/23/23, following an experience of 9/4/23 by ANN B.

• 5 / 5 1

  

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  Easy to go on line and order. Quick delivery.

  Review of 9/22/23, following an experience of 9/2/23 by LAURA S.

• 5 / 5 1

  

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  Excellent. Highly recommend

  Review of 9/22/23, following an experience of 9/2/23 by KATHRYN B.

• 5 / 5 1

  

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  Quick shipping & boots arrived well packaged

  Review of 9/22/23, following an experience of 9/2/23 by SHANNON K.

• 4 / 5 1

  

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  I was happy they carried the product I needed. It took longer to receive it than I was used to and I don't like paying shipping costs, but I needed the particular food for my dog. Anyway, I do appreciate them for carrying my product!

  Review of 9/22/23, following an experience of 9/1/23 by CHERI B.

• 5 / 5 1

  

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  I found Cheshirehorse.com while searching for spurs, for my daughter. I am so happy I did. The site was easy to use, the price was amazing, and the shipping was reasonable, which is greatly appreciated.

  Review of 9/22/23, following an experience of 9/1/23 by ASHLEY M.

• 5 / 5 1

  

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  Always quality for a good price

  Review of 9/21/23, following an experience of 9/2/23 by CHERYL N.

• 5 / 5 1

  

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  I have had nothing but good experience ordering from Cheshirehorse.com.

  Review of 9/19/23, following an experience of 8/25/23 by DELLA B M.

• 5 / 5 1

  

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  all positive experiences

  Review of 9/18/23, following an experience of 8/24/23 by ALAN M.

• 5 / 5 1

  

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  Larch.....comes from trees in the jungles. Processed into a fie brown powder and we use it as a prebiotic for our parrots, dogs, cats and in our own meals. Larch is a life saver which we cannot buy it here in San Diego rural area. Thank you Paula Fitzgerald for sharing this with us!!

  Review of 9/17/23, following an experience of 8/30/23 by MAARGY B.

• 5 / 5 1

  

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  Outstanding and responsible customer service, all orders shipped on time, quite pleased doing business with this equine supply company.

  Review of 9/17/23, following an experience of 8/30/23 by ROBERT V.

• 4 / 5 1

  

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  In-store shopping is the best in a two-hour radius. I have experienced glitches and lack of follow-through with their rewards programs.

  Review of 9/17/23, following an experience of 8/30/23 by KAY S.

• 5 / 5 1

  

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  Good price, fast delivery.

  Review of 9/16/23, following an experience of 8/28/23 by BILL F.

• 5 / 5 1

  

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  I found the ViteX quickly on the site .It came within days.

  Review of 9/16/23, following an experience of 8/21/23 by HEATHER P.

• 5 / 5 1

  

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  I'm a 64 year old-schooler. Their site is easy to navigate, prices and products are wonderful

  Review of 9/15/23, following an experience of 8/28/23 by LORI R.

• 5 / 5 1

  

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  Their website is easy to use and their staff is very helpful.

  Review of 9/14/23, following an experience of 8/15/23 by JENETTE B.

• 5 / 5 1

  

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  Fast shipping , steady prices if you're looking for an alternative to A to Z for pet stuff this is a good one!

  Review of 9/14/23, following an experience of 8/15/23 by KELLI H.

• 5 / 5 1

  

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  Products were carefully packaged and arrived quickly. Love everything I received! Great quality!!

  Review of 9/13/23, following an experience of 8/23/23 by JOANNA L.

• 5 / 5 1

  

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  Received it fast, love the items.

  Review of 9/10/23, following an experience of 8/20/23 by PENNY M.

• 5 / 5 1

  

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  The Cheshire Horse website is not only easy to navigate, it has a great variety of items to choose from when shopping for your equine. It was easy to place an order and the hoof jack was delivered quickly.

  Review of 9/10/23, following an experience of 8/20/23 by LISA W.

• 5 / 5 1

  

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  Quick and easy to order. Shipping is less here than other websites that sell the same stuff.

  Review of 9/10/23, following an experience of 8/22/23 by KAREN S.

• 5 / 5 1

  

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  Great price and quick shipping.

  Review of 9/10/23, following an experience of 8/21/23 by JIM L.

• 5 / 5 1

  

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  Super quick shipping :) Received my order right away…

  Review of 9/10/23, following an experience of 8/21/23 by KRISTEN M.

• 5 / 5 1

  

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  Great service and availability of products that I like

  Review of 9/10/23, following an experience of 8/17/23 by ELIZABETH L.

• 5 / 5 1

  

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  Great service and products I’m looking for

  Review of 9/10/23, following an experience of 8/6/23 by PAULA P N.

• 3 / 5 1

  

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  the medicine expires in a month and you can only know when you receive the bone medicine I paid almost a hundred dollars for a medicine that expires in a month

  Review of 9/10/23, following an experience of 8/8/23 by DAYLIN R.

• 5 / 5 1

  

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  I have been shopping almost exclusively with Cheshire Horse for 12 years. Great customer service, they will custom order things, and prices are excellent. I recommend them to all my friends.

  Review of 9/10/23, following an experience of 8/4/23 by MARY P.

• 5 / 5 1

  

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  Great

  Review of 9/10/23, following an experience of 8/13/23 by TYLER B.

• 5 / 5 1

  

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  This is a replacement pair. I have had a pair for three years. They wore well. I wear them every day whether in the field or in the woods. My feet have never been wet or cold in them. I had bought my original pair from Perfect Storm. It seems they no longer exist. Hope you continue to carry them. They are a great workbook.

  Review of 9/10/23, following an experience of 8/9/23 by JAN J.

• 2 / 5 1

  

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  Items shipped in a bag without any inner packaging. Bag was ripped and pillow was exposed, dirty. Received the pillow with a torn seam on the side, thread unraveled. Poor quality.

  Review of 9/10/23, following an experience of 8/4/23 by AMBER K.

  Answer by cheshirehorse.com

  

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  Hi Amber, Thank you for shopping with us and we sincerely apologize for the lack of packaging and the condition of the pillow. We have forwarded this to our shipping department so we can improve our shipping methods, as well as forwarded your feedback regarding the pillow to our account representative. We take our customers' feedback and dissatisfaction seriously, and we are always looking for ways to improve. We have also emailed you directly with more details, but feel free to also reply to this review in case you did not receive our email. You are more than welcome to call us at (877) 358-3001 or we can call you for further discussion. Please let us know if you have any further questions or concerns, and again, we apologize for the inconvenience. Thank you for shopping with us! Thank you, Cheshire Horse Customer Service Team

• 5 / 5 1

  

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  LOVE Cheshire Horse !!

  Review of 9/10/23, following an experience of 8/12/23 by JENNIFER K.

• 5 / 5 1

  

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  Fast shipping!

  Review of 9/10/23, following an experience of 8/14/23 by TARA S.

• 5 / 5 1

  

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  Super quick shipping and service

  Review of 9/10/23, following an experience of 8/11/23 by CASEY L.

• 5 / 5 1

  

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  Cheshire Horse shipped the product to me in a timely manner and the two gallons of Fly Bye came through without leaking or damage.

  Review of 9/10/23, following an experience of 8/2/23 by MALLORY L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I get Speedi Beet here at the best price including shipping!! My 32 tear old boy looks 18 cuz he gets the right stuff!!

  Review of 9/10/23, following an experience of 8/15/23 by KAREN S.

• 5 / 5 1

  

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  These people are a blessing ! Not much choice in rural Missouri. BEST online store I have ever dealt with. Excellent selection I can do it all in one place. Prices are wonderful. Fast inexpensive shipping. Unless they close...heaven forbid...this will be my ONLY go to for my horse supplies !

  Review of 9/10/23, following an experience of 8/13/23 by CHARLIE V.

• 5 / 5 1

  

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  Entire process was flawless !

  Review of 9/10/23, following an experience of 8/17/23 by ARLENE H.

• 5 / 5 1

  

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  The Cheshire Horse makes ordering easy and always has a quick delivery time! Thank you!

  Review of 9/10/23, following an experience of 8/13/23 by SUSAN R.

• 5 / 5 1

  

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  Efficient website. Ease of reordering. Fast delivery and communication is great regarding time frame.

  Review of 9/10/23, following an experience of 8/6/23 by VICKI M.

• 5 / 5 1

  

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  The hat I bought had been difficult to find anywhere else on the internet in my size. I believe it was the last one at The Cheshire Horse. There were a few unexpected scuff marks/creases. Cheshire Horse did great by giving me the restoring product made by the hat company which has helped blend in the marks to hide them. Eventually, I expect the hat to get roughed up a bit but not on day one. All said and done, these folks a reliable and made everything easy.

  Review of 9/10/23, following an experience of 8/13/23 by LOWELL E.

• 4 / 5 1

  

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  I would say order early if you are on the west coast.

  Review of 9/10/23, following an experience of 8/10/23 by DELORES W.

  Answer by cheshirehorse.com

  

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  Hello Delores, Thank you greatly for taking the time to share your review with us and for expressing your concerns on the length of time for transit you experienced. We would love to be closer to you, we are unfortunately across the country in New Hampshire. However, we do offer a variety of express shipping methods that would get your order to you much faster. We thank you immensely for shopping with us and please feel free to reach out with any further questions or concerns calling 877-358-3001 or emailing support@cheshirehorse.com. We hope to assist you in the near future. Happy riding! Kind Regards, Kate The Cheshire Horse

• 5 / 5 1

  

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  My order arrived quickly, was carefully packed and the prices were reasonable. Cheshire Horse will be my go to vendor for these going forward. Thank you!

  Review of 8/27/23, following an experience of 8/6/23 by KATHLEEN L.

• 5 / 5 1

  

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  Awesome!!! Works well,thanks.

  Review of 8/27/23, following an experience of 8/9/23 by ROYLEE G H.

• 5 / 5 1

  

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  I had a question that depended on me making a purchase and the customer service I received was excellent. It shipped fast, and was a great value as well. I will shop here more.

  Review of 8/26/23, following an experience of 7/31/23 by SEBASTIAN W.

• 5 / 5 1

  

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  Outstanding customer service! They were very responsive by email and went above and beyond to ensure our order of Carat Cakes was delivered on time for our horse’s birthday. Very pleasant experience. Will definite do business with them again!

  Review of 8/25/23, following an experience of 8/6/23 by KRISTA D.

• 5 / 5 1

  

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  Received my order on time. Very good service!

  Review of 8/25/23, following an experience of 8/6/23 by DIANE P.

• 5 / 5 1

  

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  I was very happy with Cheshire Horse! They had what I needed in stock and it was delivered in time for our showing season.

  Review of 8/24/23, following an experience of 8/4/23 by KATE A.

• 5 / 5 1

  

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  Received product in a reasonable time.

  Review of 8/24/23, following an experience of 7/17/23 by KATHY J.

• 5 / 5 1

  

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  My order was received in the time given and I am very happy with my purchase!

  Review of 8/24/23, following an experience of 8/4/23 by KAREN M.

• 5 / 5 1

  

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  Had no issues with my order. It was shipped promptly.

  Review of 8/22/23, following an experience of 7/23/23 by KAREN P.

• 4 / 5 1

  

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  Very responsive--however I need a smaller gate latch , the one I got is much to big for my garden gate.

  Review of 8/22/23, following an experience of 7/26/23 by KARI B.

  Answer by cheshirehorse.com

  

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  Hello Kari, Thank you for your order and for taking the time to leave a review with us. We are disappointed to hear that the YardGard Gate Latch you ordered did not work out and would like to issue you a return label for the inconvenience which will be coming via email shortly. Some other options that might suit your needs better would be the YardGard 2.38" Galvanized Steel Fork Latch with Bolt (https://www.cheshirehorse.com/p/yardgard-2.38-galvanized-steel-fork-latch-with-bolt/7020332.html). Although it does not have the split effect that the original one you purchased has, it is slightly smaller. Another option would be the Behlen Country Value Kennel Latch which is significantly smaller and might work best for you as it measures just shy of 1.5" in width (https://www.cheshirehorse.com/p/behlen-country-value-kennel-latch/900975A.html). If these don't work for you, we would love to discuss further options with you as ordering something in is a possibility. Please feel free to contact us by calling 877-358-3001 or emailing support@cheshirehorse.com. Thank you again for your business and we hope to assist you in the near future. Kind Regards, Kate The Cheshire Horse

• 5 / 5 1

  

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  Service is great. Prices are great. Delivery is as expected.

  Review of 8/21/23, following an experience of 7/25/23 by STEPHANIE P.

• 5 / 5 1

  

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  Cheshire Horse always has everything I could ever want for the barn and beyond. Their own "Cheshire Horse" supplements are great. I find "Well Horse", "Animed", "Glo-Marr" and all the usual Ariat, weaver, etc, etc. And what a Wonderful staff! The best customer service-Thank You

  Review of 8/21/23, following an experience of 7/20/23 by SCOTT T.

• 5 / 5 1

  

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  Fast shipping, prices very good.

  Review of 8/20/23, following an experience of 7/26/23 by RANDY P.

• 5 / 5 1

  

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  Timely delivery and quality is excellent!

  Review of 8/20/23, following an experience of 8/1/23 by MANDY R.

• 5 / 5 1

  

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  Easy to navigate. Prompt delivery. Good prices.

  Review of 8/20/23, following an experience of 7/31/23 by RICHARD A.

• 5 / 5 1

  

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  Excellent

  Review of 8/20/23, following an experience of 7/24/23 by WENDY K.

• 5 / 5 1

  

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  Great place to get everything you need for your horse.

  Review of 8/20/23, following an experience of 7/26/23 by AMBER M.

• 5 / 5 1

  

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  Excellent service. Online ordering us easy and fast. Have made several purchases and updated at each stage with speedy delivery. Very reliable

  Review of 8/20/23, following an experience of 7/24/23 by LYNN J.

• 5 / 5 1

  

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  Excellent customer service. very knowledgeable and helpful staff! prices are competitive and orders ship super fast.

  Review of 8/20/23, following an experience of 7/26/23 by CAROLYN B.

• 5 / 5 1

  

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  I love these wipes for cleaning my horses faces. The large size packs are fantastic and they were shipped wry quickly and arrives in perfect condition

  Review of 8/20/23, following an experience of 7/18/23 by SASHA B.

• 5 / 5 1

  

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  Great site

  Review of 8/20/23, following an experience of 7/22/23 by TRI L.

• 5 / 5 1

  

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  The a site is easy to use. You can find just about anything. Great prices. It's my go to place for the timothy hay since our pet store closed.

  Review of 8/20/23, following an experience of 7/21/23 by LORI M.

• 4 / 5 1

  

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  Pleasant swift customer service

  Review of 8/20/23, following an experience of 7/22/23 by MEGGIE B. *

  *Pseudonymized data at the request of the author

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