Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  These are the only socks I buy for my son. They are easier for me to put on him with arthritic hands than most. They can be washed in the washer and hung on the line to dry. They don’t loose their compression status.

  Review of 2/8/25, following an experience of 1/31/25 by KAILEY U. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Let me return merchandise

  Review of 2/8/25, following an experience of 2/3/25 by ADELE M.

• 5 / 5

  

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  Correct items shipped and received very quickly. Have recommended Brightlife to others in need of similar prodiuct that they have tried to order other places with great difficulty. Customer service answers questions and assists in tracking quickly and respectfully. Product quality is excellent.

  Review of 2/8/25, following an experience of 1/29/25 by TERRANCE N.

• 5 / 5

  

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  Ben buying socks from them for 25 years, good price good quality nice people to do business with polite and knowlegable

  Review of 2/8/25, following an experience of 2/3/25 by CHARLES B.

• 5 / 5

  

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  I have been using these support panty hoses for a few years now, and they are affordable, but most importantly, comfortable and durable.

  Review of 2/8/25, following an experience of 2/2/25 by IVELISSE H.

• 5 / 5

  

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  Reordering is so easy.All information about the order is available- item, size and price . Returns are easy too . The stockings are comfortable and effective!

  Review of 2/8/25, following an experience of 1/31/25 by BONNIE N.

• 5 / 5

  

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  I ordered a petite size of something that was very much shorter than the regular version. I had not worn it (when I saw the size, I knew it had to go back). Immediately after the return was scanned at the P.O., (a return that they paid for), Brightlife refunded the purchase price and shipped the replacement regular size. I appreciated that they trusted me when I said that the return was in like new condition. I think they are a good company, with very fair prices and, as stated, excellent customer service and I plan on doing business w/ them again and recommending them to others.

  Review of 2/8/25, following an experience of 1/21/25 by STEPHANIE F.

• 5 / 5

  

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  I like my items

  Review of 2/8/25, following an experience of 1/22/25 by JOHN P.

• 5 / 5

  

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  Exactly as prescribed

  Review of 2/8/25, following an experience of 1/24/25 by JOE T.

• 5 / 5

  

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  I love Brightlife Direct’s Allegro “house brand” of 20-30 sheer knee-highs. I am 78 years old and have worn compression knee highs for about 40 years. When I started, I bought from a “compression store.” The brand name hose were very expensive. When I tried the Allegro brand, I found them just as effective, easier to put on and less than 1/4 the cost of my old brand. It’s an even better deal when there’s a 25% off or buy three, get one free (same difference of course) sale.

  Review of 2/8/25, following an experience of 1/20/25 by THERESA S.

• 5 / 5

  

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  Very efficient. Received my order quickly. Thank you so much

  Review of 2/8/25, following an experience of 1/25/25 by RAYE B.

• 5 / 5

  

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  I particularly like Alegra compression stockings. Thank you!

  Review of 2/8/25, following an experience of 1/22/25 by MARY ANN I.

• 5 / 5

  

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  I bought Bright Life Allegro sheers online and was sent surgical weight; I realized Bright Life was the only reliable source for my purchases. Thank you.

  Review of 2/8/25, following an experience of 1/21/25 by JANICE D.

• 5 / 5

  

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  good service

  Review of 2/8/25, following an experience of 1/24/25 by BETTY J.

• 3 / 5

  

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  Took 9 days to get these. I was expecting less.

  Review of 2/8/25, following an experience of 1/25/25 by PHILLIP C.

  Answer by brightlifedirect.com

  

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  We hear you—waiting that long can be frustrating. However, please note that for DHL eCommerce - Ground, it takes 3-8 business days for the courier to deliver your package and this does not include weekends and/or holidays. We appreciate you for sharing your experience as this will help us improve.

• 5 / 5

  

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  It was very easy to find what I was looking for.

  Review of 2/8/25, following an experience of 1/22/25 by DEBORAH F.

• 5 / 5

  

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  I absolutely "LOVE" this store! ; )

  Review of 2/8/25, following an experience of 1/20/25 by JO P.

• 5 / 5

  

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  Good quality and good service

  Review of 2/8/25, following an experience of 1/22/25 by ANITA G.

• 5 / 5

  

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  great socks for the money

  Review of 2/8/25, following an experience of 1/22/25 by DAVID M.

• 3 / 5

  

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  I was surprised the tall panty hose were so tight in the legs and were too short for being stated as tall. I would like to exchange the three pair for the next size up. I am 5* 5". Thank you for contacting me.

  Review of 2/8/25, following an experience of 1/21/25 by ELSIE G.

  Answer by brightlifedirect.com

  

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  Sounds like the fit wasn’t quite right for you! A member of our customer service team will reach out to you to assist with the exchange process. We hope the next size up works out better for you!

• 5 / 5

  

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  Excellent socks!

  Review of 2/8/25, following an experience of 1/21/25 by RAY T.

• 5 / 5

  

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  Fantastic customer service

  Review of 2/8/25, following an experience of 1/22/25 by CAREN P.

• 5 / 5

  

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  Grt efficient service

  Review of 2/8/25, following an experience of 1/22/25 by GAIL S.

• 5 / 5

  

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  They always have what I need.

  Review of 2/8/25, following an experience of 1/21/25 by PATSY Y.

• 5 / 5

  

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  Great products and services!

  Review of 2/8/25, following an experience of 1/24/25 by GARY R.

• 5 / 5

  

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  Always a pleasure ordering with customer service!! Quick, easy and order arrives perfect!

  Review of 2/8/25, following an experience of 1/23/25 by SHERI R.

• 5 / 5

  

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  Easy to use. Easy to order. Fast shipping.

  Review of 2/8/25, following an experience of 1/20/25 by SCHELLY N.

• 5 / 5

  

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  I continue to be satisfied with the service of Brightlife. Direct. Have bought from them almost from the beginning. when basically only Kip was in charge.

  Review of 2/8/25, following an experience of 1/20/25 by DORCAS K.

• 5 / 5

  

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  It was a good experience

  Review of 2/8/25, following an experience of 1/16/25 by LUCILE K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I bought products with their buy 3, get 1 free sale. I was buying 8 pairs of compression stockings total - 4 of one and 4 of another. The cart calculated the discount fine with the first but was completely wrong when I added the second set of four. I ended up doing two separate orders in order to get the properly applied discount. The product is as always - five star quality along with five star service.

  Review of 2/8/25, following an experience of 1/17/25 by BRUCE P.

• 5 / 5

  

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  Great customer service, prompt and attentive, and friendly!

  Review of 2/8/25, following an experience of 1/18/25 by LEO B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Have been using the Allegro compression hosiery for longer than I can remember, (probably close to 20 years) they have been absolutely wonderful.

  Review of 2/8/25, following an experience of 1/20/25 by CLIFFORD L.

• 4 / 5

  

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  we first placed this order and waited weeks for delivery. your sales person tracked it to Alaska, we live in Washington State. The sales person placed a new order for a 2 day delivery. The order arrived some 10 days later, along with the first order that went to Alaska. I had to follow up with a message to find out about returning the extra product. The sales person offered a 15% discount for one order if we wanted to keep both orders. We accepted the offer and kept both. Overall disapointing customer service

  Review of 2/8/25, following an experience of 1/17/25 by RANDY T.

• 5 / 5

  

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  It was easy to manage. Would like to see more designs

  Review of 2/8/25, following an experience of 1/15/25 by BRUNILDA V.

• 5 / 5

  

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  easy website en fast delivery!

  Review of 2/8/25, following an experience of 1/19/25 by THEA K.

• 5 / 5

  

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  My favorite feature on the bright lifedirect.com website is that it remembers my last order and the date that I made it. It gives me the ability to reorder the exact same thing or I could go into their side and change it up.

  Review of 2/8/25, following an experience of 1/20/25 by MARY A.

• 3 / 5

  

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  My calf is too large for the stockings. The stockings cut off my circulation around the knee are because the stockings are also too long.

  Review of 2/8/25, following an experience of 1/17/25 by JANICE S.

  Answer by brightlifedirect.com

  

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  That sounds uncomfortable! Finding the right fit can be tricky, especially with compression stockings. If you haven’t already, you may contact our customer service team to assist you with the sizing and help find alternatives that fit you better. We appreciate you for sharing your feedback!

• 4 / 5

  

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  I bought products with their buy 3, get 1 free sale. I was buying 8 pairs of compression stockings total - 4 of one and 4 of another. The cart calculated the discount fine with the first but was completely wrong when I added the second set of four. I ended up doing two separate orders in order to get the properly applied discount. The product is as always - five star quality along with five star service.

  Review of 2/8/25, following an experience of 1/17/25 by BRUCE P.

• 3 / 5

  

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  If an item is back-ordered, please note this information on the product's web page.

  Review of 2/8/25, following an experience of 1/20/25 by TERRILL M. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  That’s a great point! Knowing upfront if something is back-ordered would definitely help avoid frustration. We appreciate you for sharing your feedback as this will help us improved.

• 5 / 5

  

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  Good website. Fast service.

  Review of 2/8/25, following an experience of 1/20/25 by LINDA L.

• 5 / 5

  

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  Very satisfied. I am a repeat customer.

  Review of 2/8/25, following an experience of 1/20/25 by DEVORAH S.

• 5 / 5

  

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  I have used BrightLife Direct for the past 8 years. They have the specific Product that I require and at a competitive price.

  Review of 2/8/25, following an experience of 1/17/25 by THOMAS O.

• 5 / 5

  

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  my order was received on time.

  Review of 2/8/25, following an experience of 1/19/25 by CARY B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  shipment not recceived

  Review of 2/8/25, following an experience of 1/17/25 by DAVID A.

  Answer by brightlifedirect.com

  

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  That’s frustrating and we completely understand your concern. We will look into this and make sure that you'll receive your order. We appreciate you for bringing this to our attention.

• 4 / 5

  

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  It took longer than expected

  Review of 2/8/25, following an experience of 1/17/25 by NORMA D.

• 5 / 5

  

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  placed order came within 3 days great company to do business with

  Review of 2/8/25, following an experience of 1/19/25 by ANNA MAE M.

• 5 / 5

  

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  ordering process is easy, shipped very quickly and items were as ordered; can’t ask for more

  Review of 2/8/25, following an experience of 1/15/25 by GREGORY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ordered the Allegro Essential Sheer Compression Knee Highs. They are sheer, and durable yet do not look like medical grade stockings. They are stylish and perfect for wearing with dress pants in the office. Easy to put on, and does a great job preventing swellihg in my ankles. Love them so much, I just ordered several additional pairs in other colors.

  Review of 2/8/25, following an experience of 1/14/25 by JOYCE M.

• 1 / 5

  

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  Never arrived. Claimed they delivered usps but nothing …..

  Review of 2/8/25, following an experience of 1/14/25 by ELMO B. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  That’s incredibly frustrating! If USPS marked it as delivered but you never received it, it might be worth checking with your local post office or neighbors just in case. Our customer service team will also reach out to you regarding your package. We appreciate you for bringing this to our attention.

• 5 / 5

  

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  Brightlife was great to deal with. They promptly shipped my order and the Juzo Dynamic compression stockings fit perfectly.

  Review of 2/8/25, following an experience of 1/13/25 by DAVID M.

• 5 / 5

  

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  We have only had two occasions where it was necessary to work with customer service. We found them to be very nice to work with and they took care of both issues quickly and without any hassle. If my husband hadn't recently passed away we would still be shopping with BrightLife.

  Review of 2/8/25, following an experience of 12/27/24 by GENE S.

• 1 / 5

  

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  there is no compression. I want my money back, how do I return this stocking

  Review of 2/8/25, following an experience of 1/12/25 by MICHAEL F.

  Answer by brightlifedirect.com

  

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  That’s disappointing and we understand how important compression is! A member of our customer service team will reach out to you to assist with our return process. We appreciate you for sharing your experience with us!

• 2 / 5

  

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  I have not received my order. I was told it was on back order. I contacted customer service and was told that they would get back to me within 24 hr with an estimated ship date. Two days and no reply. I guess it’s time to cancel the order and take my business else where.

  Review of 2/8/25, following an experience of 1/11/25 by GEOFFREY O. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  That’s beyond frustrating, and we don’t blame you for feeling that way. You deserve clear communication and timely updates, especially when waiting on a back-ordered item. We appreciate you for sharing your experience as this will help us improve.

• 5 / 5

  

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  Easy to use. Glad I can also view past orders as well.

  Review of 2/8/25, following an experience of 12/28/24 by YVONNE C.

• 5 / 5

  

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  Bright life is the best! They accept my returns when I have trouble with sizing or don't like a certain item that I order, and I can always find what I need for compression

  Review of 2/8/25, following an experience of 1/12/25 by MARGARET C.

• 5 / 5

  

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  they are the best socks you can find. fit perfect and so soft. Brightlife is wonderful to work with also

  Review of 2/6/25, following an experience of 1/28/25 by ROBERT A.

• 5 / 5

  

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  Great Service

  Review of 2/6/25, following an experience of 1/30/25 by W EUGENE S.

• 5 / 5

  

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  Best customer service ever! Knowledgeable reps who solve problems easily. (I caused the problem- not them,) Truly, this is a great company to do business with.

  Review of 2/6/25, following an experience of 1/29/25 by SCHELLY N.

• 5 / 5

  

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  The size we order for my hsuand were too tight. So we contacted Helmut about a return and reorder of the larger size. It took several emails to locate the order etc. but all went well and the larger stoackings are now on their way to us. Thank you so much.

  Review of 2/6/25, following an experience of 1/28/25 by WILLIAM K.

• 5 / 5

  

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  Great help

  Review of 2/6/25, following an experience of 1/20/25 by THERESA W.

• 4 / 5

  

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  I like this company and they offer many styles of compression. My only complaint is many of the products do not fit men well and are aimed at women.

  Review of 2/6/25, following an experience of 1/13/25 by ANDREA Y.

• 5 / 5

  

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  Order delivered in good time, and was as described

  Review of 2/6/25, following an experience of 1/15/25 by EIMER T.

• 5 / 5

  

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  I wasn't sure about the size I needed since my measurements fit within two sizes. After talking with a consultant, she suggested the right size for me. I love the Allegro stockings and was very happy with the customer service at Brightlife.

  Review of 2/6/25, following an experience of 1/27/25 by DIANE L.

• 5 / 5

  

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  Service is always great every time love this company!

  Review of 2/6/25, following an experience of 1/13/25 by SHERRY E.

• 5 / 5

  

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  Very quick delivery even with all the snow

  Review of 2/6/25, following an experience of 1/21/25 by SUSAN G.

• 5 / 5

  

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  perfect

  Review of 2/6/25, following an experience of 1/23/25 by NANCY B.

• 4 / 5

  

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  Delivery service, sales person and all went well. I’ve ordered from Brightlife for years and have liked their products.

  Review of 2/6/25, following an experience of 1/24/25 by MARY J M.

• 5 / 5

  

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  Customer Service A+: note, in general, If I graded A-B-C-D-F my typical "base" for good work/service would be B (4****). I reserve A(5*****) for "above and beyond" Thank You for going above and beyond, and allowing me to return the items I didn't order correctly, and sending me the items I wanted to order....

  Review of 2/6/25, following an experience of 1/15/25 by MICHAEL B.

• 5 / 5

  

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  Customer service was very responsive to my question after my first purchase. The product performed as advertised.

  Review of 2/6/25, following an experience of 1/11/25 by BRAXTON Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 2/6/25, following an experience of 1/22/25 by JOHN P.

• 4 / 5

  

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  Prices keep creeping up. So you only get 4 stars.

  Review of 2/6/25, following an experience of 1/11/25 by CHARLES R.

• 5 / 5

  

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  Just what I was looking for and needed at a great price!

  Review of 2/6/25, following an experience of 1/11/25 by SARA A.

• 1 / 5

  

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  The hose are huge!! No Way these would fit a normal woman.

  Review of 2/6/25, following an experience of 1/13/25 by NANCY D.

  Answer by brightlifedirect.com

  

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  That’s definitely frustrating! Sizing can be tricky and we'd be happy to assist you with this. We can process an exchange for you for a different size or explore other items. Please feel free to contact our customer service team. We appreciate you for sharing your experience, your comfort is important to us.

• 4 / 5

  

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  Good quality, good sale. I love the cool Max compression socks. They are very comfortable and wear more like a tube sock.

  Review of 2/6/25, following an experience of 1/23/25 by RICHMOND P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I like the company and products. This last pair of 20-30 open toe are fine but really hard to put on. I found the toe opening small so very hard to get toes in and manage to get rest of sock over the heal. The leg part was easy to pull up but it was a struggle with the lower

  Review of 2/6/25, following an experience of 1/12/25 by JULIANA M.

• 5 / 5

  

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  I very much appreciate BrightLife to be able to purchase the compression stockings I need to help my vein problem in my legs. Not having to leave my home to do this and they have them in stock and put in the mail the same day. Thank you BrightLife.

  Review of 2/6/25, following an experience of 1/14/25 by BETTY J.

• 5 / 5

  

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  Excellent service. I will buy more from them.

  Review of 2/6/25, following an experience of 1/14/25 by LANDON S.

• 5 / 5

  

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  Excellent customer service, product was delivered quickly and even though it wasn’t a good fit for me, they processed the return very fast and even paid for return shipping.

  Review of 2/6/25, following an experience of 1/15/25 by TIM W.

• 5 / 5

  

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  Love them.

  Review of 2/6/25, following an experience of 1/15/25 by VICKIE F.

• 5 / 5

  

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  I just got them yesterday haven't had a chance to try then out yet , but I'm sure they will be what I expected.Terrific

  Review of 2/6/25, following an experience of 1/25/25 by CHRISTOPHER S.

• 5 / 5

  

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  ...

  Review of 2/6/25, following an experience of 1/8/25 by NANCY C.

• 5 / 5

  

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  The were the nicest people and helped me with ones that fit so good.

  Review of 2/6/25, following an experience of 1/10/25 by VERLIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great fit and support

  Review of 2/2/25, following an experience of 1/27/25 by PAT R.

• 5 / 5

  

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  haven't received stockings yet. I am a repeat customer and that says it all.

  Review of 2/2/25, following an experience of 1/27/25 by RITA B.

• 5 / 5

  

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  Was a good experience

  Review of 2/2/25, following an experience of 1/24/25 by JANICE H.

• 5 / 5

  

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  Excellent customer service! I've been with you guys for many years and fantastic product and customer service

  Review of 2/2/25, following an experience of 1/27/25 by NANETTE P.

• 5 / 5

  

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  easy and efficient

  Review of 2/2/25, following an experience of 1/28/25 by MK C.

• 5 / 5

  

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  It was all too my. satisfaction

  Review of 2/2/25, following an experience of 1/26/25 by KARIN R.

• 5 / 5

  

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  Customer service rep was very helpful in processing an exchange. Highly recommend her

  Review of 2/2/25, following an experience of 1/21/25 by ELEANOR G.

• 5 / 5

  

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  Good product and good service.

  Review of 2/2/25, following an experience of 1/27/25 by BETTY B.

• 5 / 5

  

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  Great service and friendly

  Review of 2/2/25, following an experience of 1/27/25 by ROSALIE Y.

• 4 / 5

  

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  I had trouble ordering online As it just kept comparing products. So I called their 800 number and immediately had a representative who helped me place my order. She was very courteous and helpful.

  Review of 2/2/25, following an experience of 1/24/25 by RHONDA R.

• 5 / 5

  

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  Found the product I wanted e Wed the no problem. Placed the order and received it sooner than expected. Will order from them in the future.

  Review of 2/2/25, following an experience of 1/20/25 by JAMES F S.

• 5 / 5

  

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  After receiving my online order confirmation email I realized that I must have entered my order incorrectly. I called the office phone number, and they took care of the problem immediately. Two days later I had my correctly fulfilled order. Always a pleasure doing business with BrightLife Direct.

  Review of 2/2/25, following an experience of 1/21/25 by PAXTON W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Item I ordered received in a timely manner.

  Review of 2/2/25, following an experience of 1/13/25 by BRENDA M.

• 5 / 5

  

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  Always great service. Quick to receive.

  Review of 2/2/25, following an experience of 1/13/25 by JEANNE S.

• 5 / 5

  

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  Easy to order. Easy to make returns. Good customer service. Thanks

  Review of 2/2/25, following an experience of 1/20/25 by SHARON H.

• 5 / 5

  

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  This is the second i ordered from brighlife. The good thing they will give points for the purchases, birthday and review which can be use in the next purchases.

  Review of 2/2/25, following an experience of 1/25/25 by ELVIE R.

• 5 / 5

  

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  We are always satisfied with the ease of ordering from the BrightLife Direct website, the excellent communication in regard to our orders, and the prompt delivery.

  Review of 2/2/25, following an experience of 1/17/25 by DAVID R.

• 5 / 5

  

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  great socks for the money.

  Review of 2/2/25, following an experience of 1/22/25 by DAVID M.

Reviews displayed in chronological order