Customer reviews
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I found just what I was looking for I will be making another order soon!!! If you have an idea of what you're looking for this should be the only place you purchase compression socks from.
Review of , following an experience of by JONATHAN M.
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it went smoothly
Review of , following an experience of by LEE B.
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I paid for 2 day fed ex express and only received it Monday instead of Friday
Review of , following an experience of by TAYA C. *
*Pseudonymized data at the request of the author
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Fast and correct.
Review of , following an experience of by JOY J B.
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My order was placed with a phone call and taken by a service representative. The representative (I regret I can't remember her name) was very helpful and pleasant. She located my previous order. It was easy and quick placing this order. I am very satisfied with my Juzo support stockings and Bright Life Direct. I have ordered these stockings for many years.
Review of , following an experience of by KAREN M.
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This is wonderful! I ordered a gauntlet style. It arrived on time. And it fits perfectly! OMG! It is helping my lymphedema and I am thrilled.
Review of , following an experience of by KAREN S.
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i got 7 packages that are in good condition.
Review of , following an experience of by THELMA B. *
*Pseudonymized data at the request of the author
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Easy to navigate, easy ordering.
Review of , following an experience of by GAIL R.
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I would like to see shoe size along with length on all sock sizes
Review of , following an experience of by WAYNE B.
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BrightLife Direct is always fast in shipping out my orders
Review of , following an experience of by KAILYN B. *
*Pseudonymized data at the request of the author
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Good
Review of , following an experience of by STEPHEN R.
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I was very happy with my product and the timely way in which I received it.
Review of , following an experience of by KEVIN M. *
*Pseudonymized data at the request of the author
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The final outcome was good but took a while to get through a customer service person who heard my concerns and was able to help
Review of , following an experience of by JUDIT M.
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Ordered some socks a week ago. Nothing received yet. Not satisfactory
Review of , following an experience of by HAILEY Q. *
*Pseudonymized data at the request of the author
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Still waiting for the product, but I want to say that your customer service was great. I realized the street number was wrong and your people called me back and made sure that my order was coming to the correct place. And they got the order out the same day.
Review of , following an experience of by LINDA C.
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My ordering process went very smooth and I had no problems..
Review of , following an experience of by JACK A.
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The order always comes promptly. Rewards are great. Prices are competitive,
Review of , following an experience of by KATHLEEN B.
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Excellent service. Great return policy
Review of , following an experience of by BARBARA Z.
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Very good product that fits well and last a long time. Would recommend to others…
Review of , following an experience of by STEVEN S.
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As a first time buyer with Bright Lights I was skeptical. I used to deal with Jobst directly. This company employed capable .rep"s and handled my returns in a speedy manner. I am overjoyed witth their service
Review of , following an experience of by CAROLYN B.
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Always dependable and quick delivery
Review of , following an experience of by VIRGINIA M.
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The online ordering was easy and my socks arrived in good shape. The product is a good quality and fits perfectly. I have ordered from Brightlife for years and I am always satisfied.
Review of , following an experience of by MARY G.
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Mistake was immediately corrected. Christine Garcia
Review of , following an experience of by CHRISTINE J G.
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Easy website, quick shipping with status emails.
Review of , following an experience of by JIM H.
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I placed my order on-line and it was here in three days. Could not ask for better service. Thank you
Review of , following an experience of by KATHERINE C.
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Excellent customer service and product.
Review of , following an experience of by SUSAN M.
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It was expedited as asked and arrived on time.
Review of , following an experience of by PEG B.
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Happy with my purchase and delivered very quick.
Review of , following an experience of by PAM H.
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I ordered wrong thing and had to exchange. Staff was very helpful in going through the exchange process.
Review of , following an experience of by JANICE P.
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Was able to find product I was looking for easily and by which manufacture I preferred.
Review of , following an experience of by LINDA C.
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ok,
Review of , following an experience of by RANDY T.
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My orders are always delivered in a timely manner and the loyalty rewards are a huge plus!
Review of , following an experience of by SHARON T.
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Easy to order. Remembers my previous purchases.
Review of , following an experience of by LUIS O.
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Very helpful with information when I was trying to make up my mind on which sock to try for the summer!
Review of , following an experience of by PETRA S. *
*Pseudonymized data at the request of the author
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very helpful,no high pressure,GREAT EXPERIENCE.
Review of , following an experience of by DARRELL E.
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Helpful customer service. Many options to shop. Fair priced.
Review of , following an experience of by BRADLEY H.
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Confusing website, almost ordered the men's size at the end until we found the statement at the checkout page. Too many upsell pop up ads result in unnecessary confusion. Just let the customer order the shoes they want without the desperate attempts to make more sales.
Review of , following an experience of by WILFRED L. *
*Pseudonymized data at the request of the author
Answer by brightlifedirect.comFlagThank you for sharing your experience with us. We sincerely apologize for any confusion caused by our website layout and upsell prompts. Your feedback is valuable and we are committed to improving our user experience. We appreciate your insights and hope to make the shopping process smoother for all our customers.
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Service was exceptional.
Review of , following an experience of by SHERI G.
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I ordered by phone call rather than online and it was great.
Review of , following an experience of by ANN M.
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Ease of ordering. Best pricing. Quick shipping. Excellent customer service.
Review of , following an experience of by CHRISTINE C.
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I paid extra to get a 5-8 day delivery of my order through DHL. I just got an email that says my order has been passed off to USPS with delivery on April 25. That is quite a few days beyond 5-8 days for delivery. This is the second time I have experienced this issue. I’m not certain that I am willing to order from your company again in the future. I told you of the delivery issue the last time I ordered and was told you are working on correcting this type of issue. Apparently you have been unsuccessful. I am very displeased.
Review of , following an experience of by BETTY J.
Answer by brightlifedirect.comFlagThank you for taking the time to share your feedback. We sincerely apologize for the delay you've experienced with your delivery and understand how this can be frustrating, especially after your previous experience. We are continuously working to improve our shipping process and we sincerely apologize that this happened to your order again with us. Your input is invaluable to us and we hope to better serve you in the future.
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I need these compression stockings for my legs, due to varicose veins I inherited. If I do not wear these 30-40 mm Hg stockings, I get a pins and needles sensation in both legs that is like an itch you cannot scratch that is persistent and everlasting. Grâce à Dieu (thank God) I can suppress my symptoms by wearing these stockings all day long, every day, along with my daily walking routine for varicose vein treatment. I need to buy them several times per year for a consistent effect, but the money is worth it.
Review of , following an experience of by JONATHAN K.
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I have used their products for almost 20 years great company to deal with
Review of , following an experience of by MICHAEL K.
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These are good products, and they frequently have sales that help reduce the costs. CK
Review of , following an experience of by CHERYL E.
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Brightlife associate was very patient while I asked many questions and took long making my decision on my order. I appreciated professional expertise and attention to detail.
Review of , following an experience of by KAREN K.
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The website was easy to use!
Review of , following an experience of by ROBIN S.
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Quickly fulfilled orders.
Review of , following an experience of by JEANNE B.
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Good product;however, I could not apply my promised 50 points rewards earned discount at checkout as stated. I logged in several times to be sure I logged in as a member (long-standing) not guest.
Review of , following an experience of by FINN T. *
*Pseudonymized data at the request of the author
Answer by brightlifedirect.comFlagThank you for taking the time to share your feedback. We’re glad to hear you enjoy the product, but we’re truly sorry to learn about the inconvenience you faced with the rewards discount at checkout. Your experience is important to us and we appreciate you being a long-standing member of our community. Please note that you need to have at least 100 points in your Rewards Account so you can redeem it for a $5 discount. Unfortunately, there's no equivalent discount for 50 points in our system. However, we will continue to work on enhancing our user experience to ensure that we provide the best shopping experience for our customers. Thank you for letting us know.
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Excellent customer service, fast, accurate in a easiest way possible for the client.
Review of , following an experience of by KAREN P.
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BrightLife is my go-to for compression stockings. The filters make it easy to find the right products, prices are competitive, shipping is fast, and customer service is unmatched. Being able to return products that don’t fit as expected is so wonderful, as is being able to text, email, or call a helpful, friendly human with any issues. Cannot recommend highly enough!
Review of , following an experience of by REBECCA V.
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There is no gel inside
Review of , following an experience of by MARYLÈNE M.
Answer by brightlifedirect.comFlagThank you for taking the time to share your experience. We’re sorry to hear that the product did not meet your expectations and we understand how disappointing that can be. However, please note that the Transmet socks you've purchased do not have gel inside. If you're referring to a different product, please feel free to reach out to our customer service team and we'll be more than happy to check on it for you.
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I was exceptionally pleased at the speed at which we received our order. It arrived within just a few days of ordering !
Review of , following an experience of by MELISSA W.
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As described Comfortable
Review of , following an experience of by CHERYL W.
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Very prompt delivery of products and an easy site to navigate.
Review of , following an experience of by SHIRLEY H.
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I LOVE MY THIGH HIGH SUPPORT SOCKS. THEY FEEL GOOD AND I LOVE THE COLORS.
Review of , following an experience of by BETTY W.
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I have purchased compression stockings in the past but have purchased several arm compression sleeves. Due to breast cancer/lymph node removal lymphedema has developed. BrighLife ships their products quickly and in one case they refunded the cost for a sleeve as the carrier did not deliver it due to mapping problems. Thank you BrightLife.
Review of , following an experience of by JEAN C.
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Excellent help on the phone! Made ordering easier
Review of , following an experience of by BARBARA L.
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Brightlife is wonderful and always helpful!! Thank you.
Review of , following an experience of by DEVONA H.
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These socks were a much better fit and went on easier!
Review of , following an experience of by WANDA H.
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Arrived a day early and correct size
Review of , following an experience of by ELISABETH R.
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Everything good, every time and bless the phone crew. They must eat patience for breakfast!
Review of , following an experience of by RUTH B.
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These thigh high compression hose 20-30 mmHg are exactly what I needed for my legs. Abused my wheels with sports, cycles, and being overweight didn't help. Initially I ordered the 15-20 mmHg, but after a few days I realized I needed more support. These offer the absolute best support for my legs and wear them daily 14-16 hrs/day with minimal yarn fatigue after 3 days. They appear to be fairly durable, and by handling gently while applying with attention to avoid tugging at all on the top band. These should last me 6 months a pair even though they're worn daily/365. If you want thigh highs to stay up keep the top half of your thighs shaven, or if still slipping use a roll on adhesive designed for that purpose. I use adhesive to limit the numer of times to adjust, which shortens the durability. Had to send my original order back for the higher compression, but the process was so simple a child could do it. These are extremely comfortable on your legs due to the microfiber, and they've made my legs feel 20 years younger. When I require replacement hose they will receive my business. Consult your MD about trying compression hose, you won't regret it.
Review of , following an experience of by RUSSELL S.
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I was able to get everything I wanted/needed in an efficient manner. The phone lady even figured out how to save me more money! I know my order will be here sooner than expected. Brightlife is very efficient.
Review of , following an experience of by JAMES W.
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Trent is an excellent employee! Pleasant , Patient , made order easy! Employee to be Commended.
Review of , following an experience of by LINDA M.
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Patient person worked with me on product and price
Review of , following an experience of by ANTHONY B.
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When it comes to these socks, I know very little. I received an education speaking with the woman who helped me. I also expect that I will "enjoy" the socks I ordered as a result much more than my original order because they will be more likely what I really need.
Review of , following an experience of by LARRY R.
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I have been using BrightLife for compression stockings and have always had an excellent experience and reasonable prices.
Review of , following an experience of by MILLY F.
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Great experience with the company. The young lady I spoke with on the phone made all the difference. Very knowledgeable, professional, patient and comforting.
Review of , following an experience of by EDWARD S.
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I have been using Brightlife for a number of years. I do not do on line ordering but there telephone ordering service is excellent. Always friendly and knowledgeable representatives.
Review of , following an experience of by WANDA J.
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Aloha, my experience was very good and the teammate was very good. I was sad to know it wasn’t you’re old staff here in the USA they were also very good
Review of , following an experience of by AMERICA S.
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it is easy to simply re-order items that you have previously purchased and need again.
Review of , following an experience of by LAURA V.
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Everything went well from the ordering on the phone to the quick delivery to my porch. I've always had a very good experience dealing Bright Life.
Review of , following an experience of by JANE A.
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Easy to order and prompt delivery.
Review of , following an experience of by RUSSELL L.
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In general I like bright life direct. But they have messed up the colors on their compression sleeves. They have listed the caramel color next to a light skin color sample and the sand color is listed next to a dark skin color sample. I needed a light color sleeve so I ordered the caramel color because on their website caramel was depicted as light. Instead I got a dark color sleeve which was listed as sand on their website. Very frustrating.
Review of , following an experience of by THERESA L.
Answer by brightlifedirect.comFlagThank you for taking the time to share your feedback. We truly appreciate your support and we're sorry to hear about the confusion with the color representation on our website. We understand how frustrating this can be and are actively working to improve our product listings to better serve our customers. Your input is invaluable to us and we hope to provide a better experience in the future.
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As stars say
Review of , following an experience of by BERYL G.
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Site was easy to navigate. I love their compression hose.
Review of , following an experience of by MONICA V.
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Timely service and updates make the experience more valuable.
Review of , following an experience of by SUNITA B.
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Excellent product.
Review of , following an experience of by KATHRYN B.
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This is my second time ordering, your compression hosing is very good quality and the prices are very reasonable. I have been very happy with your service and delivery is timely. I would recommend your company to family and friends. I have purchased Allegro stocking both times I ordered. Your products are long lasting too. Thank you
Review of , following an experience of by RAE W.
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It was easy to order, the socks came quickly, giid experience all around. Would have been nice to catch a sale, but, oh well.
Review of , following an experience of by ANNE Z.
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I ALWAYS HAD GOOD REPS. WORKING WITH ME WHO NHELPED ME A GOOD DEAL!
Review of , following an experience of by CAROL J.
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The person who helped me was very helpful and concerned.
Review of , following an experience of by JANET B.
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The agent taking my order was very courteous and helpful.
Review of , following an experience of by ROBERT H.
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All went well
Review of , following an experience of by LAWRENCE S.
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very easy
Review of , following an experience of by SHULAMITH J.
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Very quick and accurate delivery. After wearing the Allegro soft microfiber 15-20 mm thigh highs for 3 days- 12/14 hrs/day, I found these to be extremely comfortable and soft hose to wear for extended periods of time. Made 68 year old legs feel like 48 year old legs at the end of the shift. Purposely wore the same pair for 3 days, and was impressed with minimal yarn fatigue/ compression when applying the same pair on the 3rd day. If you're a hairy guy, Nair cream your upper thigh to allow the silicone top band to traction on skin instead of pulling hairs and slipping down- if you shave it WILL itch. These are well made thigh highs, but remember to roll the hose down to apply to the foot and always apply in alignment with heel and pull up firmly using the hose NOT THE TOP SILICONE BAND-these aren't socks. If you pull up on the top band continually it will substantially decrease the life of the hose. I exchanged 3 of the pair to opt for the same thigh highs in 20-30 mm compression which will better accommodate my leg health. The return was easy and my exchanged hose was sent the same day. Very good customer service which is much appreciated. If you are experiencing venous, circulatory, or swelling in your legs, consult your MD to try these, then enjoy your new young legs.
Review of , following an experience of by RUSSELL S.
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Good quality and value, quick shipment ... however I'm disappointed that the length of the thigh-highs has decreased over time...for this tall lady they're now about 4 fingers above top of my knee.
Review of , following an experience of by PEYTON R. *
*Pseudonymized data at the request of the author
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I ORDERED 2 pair panty hose and received one black and one cream. I ordered two black and no cream. I am not satisfied with that. CHRISTINE GARCIA
Review of , following an experience of by CHRISTINE J G.
Answer by brightlifedirect.comFlagThank you for sharing your feedback. We're sorry to hear that you received one black and one cream pair of pantyhose instead of the two black pairs you ordered. We understand how frustrating this can be and we appreciate you bringing it to our attention. We'll look into this and ensure that this will not happen again. Your comments are valuable as we strive to improve our fulfillment process. We hope to serve you better in the future.
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These hose have a thinner silicone border than another brand I tried, and I really prefer the Juzo hose. They stay up all day.
Review of , following an experience of by LYN G.
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These compression hose are excellent and having toe-less nude knee highs are perfect for summer.
Review of , following an experience of by MARIE H.
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Easy navigation of site and fast turn around on order.
Review of , following an experience of by MONTE T. *
*Pseudonymized data at the request of the author
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They do a great job and my wife ( with Parkinson's) can put them on without assistance.
Review of , following an experience of by ARTHUR G.
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The website was easy to navigate and the products were clearly described. When I called customer service to inquire about a product, the sales rep was very well informed about the products and most helpful in answering all my questions. Great service!
Review of , following an experience of by RICHARD H.
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Customer service is awesome! I had an issue (my error), and they fixed it very quickly.
Review of , following an experience of by RUTH S.
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The website was easy to use and my order arrived promptly.
Review of , following an experience of by JEANETTE D.
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very satisfied
Review of , following an experience of by LAWRENCE S.
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I have been ordering from this site for 8+ years. My orders come within a week. Have had only one mistake in all this time. Called customer service and it was corrected. Customer service was very helpful and courteous. They also offer incentives, buy 2 get one free and point system.I highly recommend this site.
Review of , following an experience of by ROBERTA B.
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I have been wearing compression stockings for 17 years due to post surgical lymphedema. These are the most comfortable of all I have tried, even though they are expensive they are a bargain for me since I only wear on one leg. I recommend them to anyone who needs compression.
Review of , following an experience of by JOYCE B.
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Very good socks
Review of , following an experience of by PHYLLIS T. *
*Pseudonymized data at the request of the author
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Ordering is always easy on brightlife direct. Received my order within 6 days. Had used their sizing chart for compression stockings and according to shoe size alone, stockings should have fit, but when I received them, I knew right away that they would not fit. Went to website , did the returns process and was approved and given a return label very promptly. Wanted to exchange for right fit, but they didn’t have that option, so asked for refund, which they will process after they receive returned merchandise. Everything went very smoothly. I have been buying from them for over twenty years and seldom have a problem. Thanks for the great service.
Review of , following an experience of by TIMOTHY M.
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They arrived quickly. Good product and nice promotion!
Review of , following an experience of by MARY JO B.
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Always had good service from Brightlife, good sales, nice that you can accrue rewards to put towards future purchases and they ship very quickly. Very satisfied with Brighlife
Review of , following an experience of by GAIL Z.
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The navigation through the site was very easy…….the customer service was very excellent and knowledgeable…….thank you.
Review of , following an experience of by NADIA S.
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I was having trouble with sizing and went on chat the rep was very pleasant and solved my dilemma quickly thank you
Review of , following an experience of by REGINA S.
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Easy to navigate and place an order.
Review of , following an experience of by PAULA G.
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I have been using Brightlife for more than a year. I love how professional they are. I had a few issues and they always took care of me. Thank you.
Review of , following an experience of by DEVONA H.
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The website is easy to navigate, customer service answers the phone promptly to answer questions, prices are competitive, and earning reward points helps me save even more $$. These stockings are easy ca re, true to size, and wear well for at least a year. These are my favorite compression stockings.
Review of , following an experience of by SUZANNE B.
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Customer service is excellent and very accommodating
Review of , following an experience of by ALBERT P.
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Great quality
Review of , following an experience of by NADINE A.
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Love Bright life. I have used other suppliers in the past and waited weeks for the product to arrive. With Bright life they arrive soon after I place my order and they are always what I ordered
Review of , following an experience of by DONNA A.
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Both pairs of core-spun socks had loose elastic threads on the inside. This results in the threads getting caught on the toenails which is highly annoying. I have had long experience with core-spun socks and loose threads will appear with time as the socks wear, but the presence of loose threads on new socks is something I have not previously encountered. Not satisfied.
Review of , following an experience of by PAUL Z.
Answer by brightlifedirect.comFlagThank you for sharing your feedback about the core-spun socks. We sincerely apologize for the inconvenience caused by the loose elastic threads, we understand how frustrating that can be. Your insights regarding the quality are invaluable to us as we continuously strive to improve our product offerings. We appreciate your understanding and hope to provide you with a better experience in the future.
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Great compression socks at a great price. I love the cotton blend socks.. My favorites. The only downside of this particular sock is the white strip going the length of the sock after they are washed.
Review of , following an experience of by MARY B.
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Your service is good, but it takes much too long to get the product. Items sent by DHL take forever to arrive.
Review of , following an experience of by JAN B.
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Easy to navigate the website and quick delivery.
Review of , following an experience of by JUDITH K.
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They were a great help in getting what I was looking for.
Review of , following an experience of by GAYLORD B.
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I paid extra to get my order quicker. I am still waiting on my order. The website does have a wide selection. I was able to use a coupon. The shipping experience is very disappointing.
Review of , following an experience of by BARBARA R. *
*Pseudonymized data at the request of the author
Answer by brightlifedirect.comFlagThank you for sharing your feedback with us. We sincerely apologize for any disappointment with your order. We're glad to hear you found our selection wide and were able to use a coupon. Please note that for delivery timeframes, weekends and/or holidays are not included. However, we appreciate your input regarding your shipping experience as we're continually working to improve our services.
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They are an excellent company & I have ordered them for years.
Review of , following an experience of by JACK A.
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good service, good products as described, prompt filling of order.
Review of , following an experience of by MICHAEL K.
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Great buy 2 get 1 free promotion. It got me to try your company. Orders arrived quickly for my favorite products. Glad to discover your company.
Review of , following an experience of by KATHARINE W.
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I thought the sleeve top had the acrylic things to help it from slipping down on the arm.
Review of , following an experience of by JUDGE W. *
*Pseudonymized data at the request of the author
Answer by brightlifedirect.comFlagThank you for sharing your feedback regarding the sleeve top. We understand how disappointing it can be when a product doesn’t meet expectations, especially with features like silicone grips intended to keep it in place. Your insights are valuable as we strive to improve our offerings. We appreciate your input and hope you’ll consider giving us another chance in the future.
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ORDERED AT THE 800 NUMBER. SALES PERSON WAS KNOWLEDGEABLE AND FRIENDLY.
Review of , following an experience of by PETE K.
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Juzo armsleeves have the best fit and comfort of other brands out there. The designs are unique, colorful and reliable.
Review of , following an experience of by KAREN O.
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Very unhappy with the length of my sleeves which all vary in length and keep getting shorter. It is hard to speak with anyone in customer service. I've been buying sleeves with them for about 3 years. I don't want to buy anymore but I don't have a choice.
Review of , following an experience of by EVA D.
Answer by brightlifedirect.comFlagThank you for sharing your feedback with us. We are truly sorry to hear about the inconsistency in the sleeve lengths and the difficulties you've encountered when trying to reach our customer service team. Your experience is important to us and we appreciate your loyalty over the past three years. We are continually working to improve our product offerings and services, and your feedback will help us in this effort.
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The employee that helped me with my order was great. I ordered 3 pair of JUZO Thigh high stockings. My favorite color is Blue Bayou. The stockings arrived in less than 2 weeks. Thank you for the great customer service.
Review of , following an experience of by VIRGINIA J.
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The person who took my call was friendly and helpful.
Review of , following an experience of by JILL K.
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My order was received faster than expected. I did order the wrong size (too big). So I gave them to my grandson who stands on his feet at work all day, he loves them. I reordered a smaller size and I am expecting them soon.
Review of , following an experience of by JANIS C.
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My support hose has arrived……have not washed or worn these yet
Review of , following an experience of by JUNE K.
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Customer service representative was helpful and accurate, but language barrier made him hard to understand. Product arrived in acceptable time.
Review of , following an experience of by JOHN B.
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My entire order was canceled due to discontinuation of my wraps. I’ve used these for years and will miss them.
Review of , following an experience of by SANDRA M.
Answer by brightlifedirect.comFlagWe sincerely apologize for the inconvenience caused by the cancelation of your order due to the discontinuation of your wraps. We understand how frustrating this must be, especially since you've relied on them for years. Your feedback is invaluable to us and we appreciate you taking the time to share your experience. Our customer service team will look into this and reach out to you to offer an alternative. We hope to better.
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The representative did a great job.
Review of , following an experience of by DAVID H.
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it was very easy to order thank you
Review of , following an experience of by MELISSA F.
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Great site. Easy to order. The stockings are great.
Review of , following an experience of by SHYANN O. *
*Pseudonymized data at the request of the author
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Good quality. Good prices. Very efficient delivery. Customer service first-rate,
Review of , following an experience of by TATYANA R. *
*Pseudonymized data at the request of the author
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I initially ordered the wrong size Jobst socks and you promptly handled an exchange for what i had previosly purchased( I have also bought Sigvaris brand which is a much better product) however the new stocking was shorter and so wide at the top that it was totally unwearable. Lesson learned and in the future I will stick to Sigvaris.
Review of , following an experience of by MARVIN G.
Answer by brightlifedirect.comFlagThank you for sharing your experience with us. We're glad to hear that we were able to assist you with your initial exchange, but we're truly sorry to learn that the new Jobst stocking did not meet your expectations. Your feedback is valuable and we'll use it to improve our product offerings. We appreciate your loyalty and we hope to earn your trust again in the future.
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BRIGHTLIFE'S service continues to be excellent.! Have been a customer for many years and I continue to receive the same High Quality Service.
Review of , following an experience of by CATHERINE H.
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You run your business they way they should all work. a client orders a product, receives a confirmation and has it in hand in a week. Thank you, for doing it right, Anne
Review of , following an experience of by ANNE M.
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Always a pleasure to shop at Brightlifedirect. Fast & easy and fast shipping.
Review of , following an experience of by TERRY C.
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very helpful and quick
Review of , following an experience of by YOLANDA K.
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The site has so many brands you are bound to find what you want. I prefer the Allegro brand, they are made in the USA and they are made well. Prices are very competitive and I appreciate the specials when they come around. Easy to navigate the site and shipping is sent out quickly and shipping cost is very reasonable.
Review of , following an experience of by VICTORIA B.
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I have ordered from this company for yet, great customer service.
Review of , following an experience of by ROMONA L.
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Easy to order, timely delivery
Review of , following an experience of by LINDA S.
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Excellent Product
Review of , following an experience of by ROBERT S.
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Got exactly what I wanted delivered in a reasonable time frame
Review of , following an experience of by LEONARD H.
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My first order was canceled because you all said there was an error in the mailing and delivery addresses. I could not find the error. I reordered and everything went well, however, my credit card statement shows that I have been billed twice and was not refunded on the first order. I am pleased with the product and the second order, so I gave you a good rating.
Review of , following an experience of by MICKEY H.
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I like the socks.
Review of , following an experience of by ZETTA B. *
*Pseudonymized data at the request of the author
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It was so nice that the representative had a history of our past orders, which made the order expedient. The representative was very polite, thoughtful, and knowledgeable. The order process was smooth, the tracking was excellent and we we received our order in a very timely manner.
Review of , following an experience of by DAVID H.
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Juzo is my favorite stocking brand for my Lymphedema. I love the silicone band and they are very easy to put on. They are also quite comfortable. I always buy Juzo now after having tried a number of other brands.
Review of , following an experience of by LINDY W.
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Stockings are just what I needed and the price was great.
Review of , following an experience of by GARY A.
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Easy shopping experience. Returns are easy if you’re not satisfied. Quality products.
Review of , following an experience of by KATHRYN B.
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prices are great
Review of , following an experience of by SHARON C.
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This customer appreciates the excellent service provided. Whether asking about selections or requesting a response by chat or email these representatives consistently provide timely, accurate, and comprehensive information. I also call your attention to the attitude of politely providing a response to the customer. Bravo!
Review of , following an experience of by LANEY D. *
*Pseudonymized data at the request of the author
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BrightLife products are excellent quality. They process and ship orders immediately!!
Review of , following an experience of by SUSAN C.
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Love your products but your website could be improved- when I search for arm sleeves it goes to compression socks first
Review of , following an experience of by KAREN N.
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Great selection of compression stockings, easy website to navigate and nice to be given a small discount. The only thing that could improve is the shipping speed, which is somewhat slow. It takes up to 2 weeks to get my order using the free shipping option.
Review of , following an experience of by JERALD L. *
*Pseudonymized data at the request of the author
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Very efficient call center. Only one mistake on my email address shorted you on an excellent review. Carry On! Thank you.
Review of , following an experience of by STEFAN S.
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The socks are just what I expected and need and delivery was prompt
Review of , following an experience of by RUTH P.
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Excellent product - size is correct per sizing chart. Will last for long period of time if you follow care instructions. Provides great support and remains in place so that they don't slip down your calf.
Review of , following an experience of by BRYAN F.
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This company is beyond amazing. I am new to compression stockings and when I ordered didn't realize there were several different thicknesses of stockings to buy. I called BLD and shock of shocks, a person answered the phone immediately! When I explained my mistake, she was understanding and so quick to say that an exchange could be made immediately and while my return is on its way now, I just got notice that the replacements have been shipped. Thank you, thank you for making it so easy. I will stick with these people when I re purchase . Thanks again for being a breath of fresh air in the retail e commerce world!!
Review of , following an experience of by MONICA H.
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It was easy to compare different products.
Review of , following an experience of by KRYSTYNA N.
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Pleasant, knowledgeable, timely! These socks (20-30 cotton) work well for me and are not nearly as expensive as others. Huge.
Review of , following an experience of by CAROLYN W.
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Great value with points and easy to order
Review of , following an experience of by ROBERT S.
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You are always helpful--I always call rather than doing it online. I seem to have questions even though I have never ordered from anyone else. I like Juzo and the sale. I will no doubt be wearing a sleeve for a long time.
Review of , following an experience of by CONNIE C.
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Very Good
Review of , following an experience of by CHERYL H.
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Excelente servicio y buena calidad de productos
Review of , following an experience of by LUIS M.
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Always courteous, always quickly deliver and great products
Review of , following an experience of by CATHERINE N.
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Consistent delivery. Good product Fair price.
Review of , following an experience of by ARDITH H.
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Customer service was very helpful finding my old order info so I could reorder my knee length compression stockings The stockings are comfortable and wear very well.
Review of , following an experience of by TERRY S.
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Great service, pricing, and selection. I ordered once a day before a sale. I called them and they credited me as if I had paid the sale price. Great customer service like that is why I am a loyal customer.
Review of , following an experience of by RON N.
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Quality products (I buy Allegro compression tights) that generally arrive on time. They routinely run sales too which is very nice.
Review of , following an experience of by ANGELIQUE S.
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Great prices. Great products and prompt shipping. Always 5 star service!
Review of , following an experience of by ANTHONY L.
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Fantastic
Review of , following an experience of by CHRISTINE L.
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Good service
Review of , following an experience of by SANDY B.
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It’s always a pleasure to order from Brightlife Direct! Great products and fast shipping.
Review of , following an experience of by TIFFANY B.
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Everything was very easy to order, but I had trouble redeeming my points when finalizing my order at checkout.
Review of , following an experience of by SHIRLEY W.
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These are so comfortable for tired legs. First time to try the lower compression. Look forward to getting my order.
Review of , following an experience of by MARGO B.
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I am a generally satisfied repeat customer, except that none of their Allegro offerings now offer the color gray so I can replace my old gray ones.
Review of , following an experience of by DENNIS C.
Answer by brightlifedirect.comFlagThank you for being a loyal customer and for sharing your feedback with us. We’re glad to hear you are generally satisfied, but we truly understand your frustration regarding the absence of gray in our Allegro offerings. Your input is invaluable and will be taken into consideration as we continuously work on our product lines. We appreciate your support and hope to serve you better in the future.
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So far all is good, no complications Just waiting for delivery.
Review of , following an experience of by BARBARA Z.
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Product arrived as ordered and on time.
Review of , following an experience of by MONICA A.
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I like them very much. However, I am short & got the standard & I believe I should have gotten the short.
Review of , following an experience of by JUDY W.
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I purchased my first pair of Bright Life compression hose and have been very pleased with them.
Review of , following an experience of by LAVERNE G.
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Sometimes I can get our points credited, sometimes I struggle to find out how to do that, especially when adding them to a sale. I tried 3 times last week, then on the 3rd try, it was all laid out for me and it was so easy. Not sure why it varies.
Review of , following an experience of by GERALD C.
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Wonder compression sleeve. I put it on immediately. Perfect size.
Review of , following an experience of by JANN C.
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The positives: the website was easy to navigate, the ordering process was simple, the compression socks arrived on time and in good conditions. The only negative (but for me the most important) was the size. "XL" 15-20 mg fit me as tighter, if not more so, than a stand 15 from other manufacturers.
Review of , following an experience of by GIL A.
Answer by brightlifedirect.comFlagThank you for taking the time to share your feedback. We’re glad to hear that you found our website easy to navigate and that your order arrived on time and in good condition. We understand how important fit is and we appreciate your comments regarding the sizing of the compression socks. Your insights will help us continually improve our product offerings.
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Prompt delivery and no problem ordering on website. The only disappointing thing is I’m just north of where the products came from and instead of paying shipping I could’ve picked up
Review of , following an experience of by MARY G.
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very helpful salesperson.
Review of , following an experience of by MARY R.
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I get a notice about a special 30% discount offer for Allegro compression socks, go to the website via the link, place my order and come away without the "FLASH" discount.
Review of , following an experience of by ARMANDO O. *
*Pseudonymized data at the request of the author
Answer by brightlifedirect.comFlagThank you for sharing your experience with us. We sincerely apologize for any confusion regarding the 30% discount on Allegro compression socks. We understand how disappointing it can be to not receive a promotion as expected. Your feedback is invaluable to us as we strive to improve our communication and ensure a better shopping experience in the future.
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Excellent customer service! Knowledgeable about the products. Michael at the warehouse in Auburn Hills, MI was great and helped me with information on the Lympedema Treatment Act .
Review of , following an experience of by KAREN L.
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Still have not received order even though FEDEX says it has been delivered
Review of , following an experience of by ANN I.
Answer by brightlifedirect.comFlagThank you for bringing this situation to our attention. We understand how frustrating it can be to receive notifications of delivery without having the package in hand. Please know that we are here to support you and will work to address this issue promptly. Your experience is important to us and we appreciate your feedback.
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I feel the Velcro strips do not last long enough. I am ordering twice a year and cost $400+ each time.
Review of , following an experience of by CYNTHIA D.
Answer by brightlifedirect.comFlagThank you for taking the time to share your experience with us. We understand how frustrating it can be when the Velcro strips don’t meet your expectations and we appreciate your loyalty in choosing us for your compression needs. Your feedback is valuable to us as we continuously strive to improve our product offerings.
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Always friendly, knowledgeable staff, good product line. They were recommended by my surgeon, terrific service.
Review of , following an experience of by ROBERT W.
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I paid extra to get tow day shipping. The lady I ordered from on the phone said she would see that my order got to me by Thursday afternoon by Fed X. I needed them for a surgery on my leg Friday morning. They came Friday afternoon.
Review of , following an experience of by BONNIE S R.
Answer by brightlifedirect.comFlagThank you for taking the time to share your experience. We sincerely apologize for the inconvenience caused by the delayed delivery of your order, especially given its importance for your surgery. Your feedback is essential in helping us improve our services and we'll do our best to not let this happen again. We wish you a smooth recovery ahead and we appreciate you for sharing your experience with us.
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Fast service, great products..
Review of , following an experience of by CHERYL G.
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Totally confused. Have ordered from Brightlife for years and they have been nicely shipped from Brightlife. Now they are coming from individuals from around the country. The last order was buy two get one free. I received two pair from an individual and the next day received the free pair from Brightlife. I had ordered toeless but the free one came with toes. What gives?
Review of , following an experience of by BETTY S.
Answer by brightlifedirect.comFlagThank you for sharing your experience with us. We sincerely apologize for the confusion surrounding your recent order, particularly with the mixed shipments and the incorrect item received. We understand how frustrating this must be and value your loyalty to us over the years. Your feedback is invaluable and we are continually working to improve our processes to ensure a better experience in the future.
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Convenient and efficient.
Review of , following an experience of by BERTRAM T. *
*Pseudonymized data at the request of the author
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Cxx
Review of , following an experience of by BARRY F.
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I I put my order in with rep. Trent.He stayed with me with patience I muddl. what size through my indecision on size to order.He very calmly gave me all the information I needed..He repeated my final decision to make sure it was correct. stood by his consultion and again repeated his name,and assurecd me that if I had any problems he would be there to help me again.Trent deserves a Raise. Kudos to Trent
Review of , following an experience of by CAROLYN B.
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