Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  Great price, easeto use website, and, fast delivery.

  Review of 2/2/25, following an experience of 1/10/25 by FRANCISCO G.

• 5 / 5

  

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  the prices and the easy way to order, plus fast delivery

  Review of 2/2/25, following an experience of 1/18/25 by WAYNE B.

• 5 / 5

  

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  Unfortunately, when I received my order I realized I had ordered the wrong item. It is a lovely product but not what I need :( so sorry. I will pass them on.

  Review of 2/2/25, following an experience of 1/19/25 by GLENDA G.

• 5 / 5

  

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  Very friendly & helpful phone customer service! Very happy with my product!

  Review of 2/2/25, following an experience of 1/10/25 by SALLY P.

• 5 / 5

  

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  website is good. Prices are reasonable, but of course adding duty when shipping to Canada raises the price considerably. Stockings are a good fit and are supportive.

  Review of 2/2/25, following an experience of 1/20/25 by MONICA D.

• 5 / 5

  

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  Excellent

  Review of 2/2/25, following an experience of 1/21/25 by JULIA EVA P.

• 5 / 5

  

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  Able to find the needed compression.

  Review of 2/2/25, following an experience of 1/20/25 by LINDA F.

• 4 / 5

  

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  Review not necessary,

  Review of 2/2/25, following an experience of 1/13/25 by ADAM C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  i still recieved gloves i didnt order only in the right size for the ones i sent back that should not have appeared on my order in the first place

  Review of 2/2/25, following an experience of 1/17/25 by MARION L.

  Answer by brightlifedirect.com

  

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  That sounds like a mix-up! It’s frustrating when returns and replacements don’t go as expected. If you're open to it, we can process an exchange for you, please feel free to contact our customer service team. We appreciate you for sharing your experience with us!

• 5 / 5

  

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  I noticed a good deal on compression socks that I routinely use, so I took advantage and bought eight pairs. All was easy and they showed up a day earlier than expected.

  Review of 2/2/25, following an experience of 1/19/25 by BRIAN P.

• 5 / 5

  

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  Easy to navigate for what I want to order, or get information about a specific item.

  Review of 2/2/25, following an experience of 1/20/25 by ELSIE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I did this earlier.

  Review of 2/2/25, following an experience of 1/20/25 by LIONEL B.

• 5 / 5

  

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  I love shopping the sales on BrightLifeDirect. Products selection is varied, good quality and I can always find what I need. Prompt shipping too.

  Review of 2/2/25, following an experience of 1/12/25 by NANCY W.

• 5 / 5

  

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  I am satisfied with the process of ordering and receiving. I acquired the package sooner than expected and am pleased. The person who took my order was most congenial. I felt as if he knew me personally and was ready to fill my request exactly to my liking.

  Review of 2/2/25, following an experience of 1/6/25 by RASHEED H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I've always been satisfied with my experience with BrightLife

  Review of 2/2/25, following an experience of 1/1/25 by JEAN G.

• 5 / 5

  

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  Handled the unfortunate return very well - gave exact ways-to-follow directions - sorry they didn’t fit my husband - not your fault!

  Review of 2/2/25, following an experience of 1/4/25 by KATHERINE W.

• 5 / 5

  

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  I have been wearing these for years. They feel great and will help with any swelling that you have in your feet and legs.

  Review of 2/2/25, following an experience of 1/6/25 by PHYLLIS E T.

• 5 / 5

  

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  just whati needed for eg health

  Review of 2/2/25, following an experience of 1/6/25 by PAT R.

• 5 / 5

  

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  Great product. Got here quick

  Review of 2/2/25, following an experience of 1/6/25 by TERRY L.

• 5 / 5

  

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  I have been completely satisfied with the service I have received with BRIGHT LIFe.

  Review of 2/2/25, following an experience of 1/5/25 by RAMONA G.

• 5 / 5

  

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  The site was easy to navigate. I received the package earlier than projected. The product was exactly what I needed.

  Review of 2/2/25, following an experience of 1/10/25 by ANITA A.

• 5 / 5

  

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  !AAA

  Review of 1/25/25, following an experience of 1/23/25 by BARRY` S.

• 5 / 5

  

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  I have not received my order yet. I have ordered the same pantyhose for several years. They fit well and last well. I have always had good service from Brightlife Direct.

  Review of 1/25/25, following an experience of 1/21/25 by BONNIE S R.

• 5 / 5

  

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  I would recommend them

  Review of 1/25/25, following an experience of 1/22/25 by ANITA G.

• 5 / 5

  

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  Placing the order was done , in a timely fashion, the agent was knowledgeable and polite and pleasant.

  Review of 1/25/25, following an experience of 1/24/25 by MARY L.

• 4 / 5

  

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  All information was great!

  Review of 1/25/25, following an experience of 1/23/25 by SHERI R.

• 5 / 5

  

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  I’ve been using Brightlife for many years and they’re the best company that I shop with. Selections and prices are excellent and the products are of the highest quality. If you value customer service they win over any other company. I usually deal with Candace who is professional, knowledgeable and extremely friendly and polite. They also back their products and keep their word on returns and or exchanges. There’s nothing else to ask for when buying online or anywhere for that matter.

  Review of 1/25/25, following an experience of 1/23/25 by ANDREW F.

• 5 / 5

  

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  Great business to work with. Associates are knowledgeable and polite. Love working with the staff.

  Review of 1/25/25, following an experience of 1/23/25 by CARLE LYMPHEDEMA C.

• 5 / 5

  

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  Placed order via phone as this was a repeat order. Very efficient and knowledgeable customer service representative.

  Review of 1/25/25, following an experience of 1/24/25 by DEWITT S.

• 5 / 5

  

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  These are terrific stockings/socks and feel great! I absolutely love that you have the open toe one too. I will stay a loyal customer! No more mistake he getting another brand.

  Review of 1/25/25, following an experience of 1/22/25 by DEBORAH M.

• 4 / 5

  

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  The cart is not working correctly with the buy 3 get 1 free promotion. I ordered 4 pairs of black and 4 pairs of white stockings. The calculation for free product and even the calculation for purchased product was entirely wrong. I had to do 2 separate orders in order to get the cart correct. After that, it's the usual great service and product that one just knows that Brightlife is going to provice.

  Review of 1/25/25, following an experience of 1/17/25 by BRUCE P.

• 5 / 5

  

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  It was easy to find what I was looking for.

  Review of 1/25/25, following an experience of 1/20/25 by KAY L.

• 4 / 5

  

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  I have had very good service with brightlife. I have bought several different knee high stocking. My favorite are the allegro unisex cotton 15-20. I have bought them before. The downside is the heels wear out fairly fast.

  Review of 1/25/25, following an experience of 1/18/25 by MICHAEL P.

• 5 / 5

  

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  I found the lowest price for what I needed here, and a good discount code for being a new customer.

  Review of 1/25/25, following an experience of 1/22/25 by FRANCES Q.

• 5 / 5

  

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  Very good

  Review of 1/25/25, following an experience of 1/20/25 by PAULA N.

• 5 / 5

  

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  I prefer ordering via telephone talking to an agent. I've been a client for several years and have placed another order recently. Their agents are always knowledgeable with product line and very helpful answering my questions. They're always courteous and polite leaving a pleasant experience.

  Review of 1/25/25, following an experience of 1/20/25 by CHRIS G.

• 5 / 5

  

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  havent got socks yet i only orderd them yesterday but i have been with brightlife for years and they are good.

  Review of 1/25/25, following an experience of 1/21/25 by STEVE A.

• 5 / 5

  

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  I have used this comp as any for my compression stockings for years. I'm. One person not to buying a lot. But I have reached out to them for help. They kindly gave me advise etc. Great company

  Review of 1/25/25, following an experience of 1/20/25 by JUDY N.

• 5 / 5

  

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  Excellent service!

  Review of 1/25/25, following an experience of 1/21/25 by RAY T.

• 5 / 5

  

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  I needed some help because I ordered the wrong Lymphedema garment. I inquired about getting the correct one ordered and the incorrect garment sent back. I was all set to provide postage for my mistake and Brightlife made the exchange so easy. I appreciate companies like this. Their customer service reps are so kind and helpful with any questions or issues with customer orders. I can't thank them enough for superior service. They make having a chronic and costly condition much more bearable. Wow! This was my goof-up and they were there to help 😎 Thank you Brightlife for your excellent customer care!

  Review of 1/25/25, following an experience of 1/18/25 by LAURIE H.

• 5 / 5

  

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  Very educational and offered me a lot of help.

  Review of 1/25/25, following an experience of 1/22/25 by ELFRIEDA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great selection, prices and fast service

  Review of 1/25/25, following an experience of 1/18/25 by ELIZABETH Z.

• 5 / 5

  

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  This Store is great!

  Review of 1/25/25, following an experience of 1/20/25 by JO P.

• 5 / 5

  

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  Your the only place i can find reinforced toe and heel stockens. If I have to pay for a high price. I want want them to wear well. When National clothing went out of business you were the only ones that came close to proving a good quality panty hose. i really like them, great compression stockens

  Review of 1/25/25, following an experience of 1/18/25 by EVELYN A W.

• 4 / 5

  

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  They offered a buy3 get 1 free deal on their products. So, I ordered 4 pairs of one stocking and 4 pairs of another stocking. Only 1 was credited when looking at the cart and 2 were missing completely. I had to place two orders in order to get the proper discount. It worked out because I watch my cart and pricing and did 2 separate orders. However, had I just clicked on through, I would have paid way too much.

  Review of 1/25/25, following an experience of 1/17/25 by BRUCE P.

• 3 / 5

  

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  The website indicated I was eligible for several discounts for signing up to receive text messages and using Amazon Pay, but neither showed up on my bill. I ordered 2 pair of black stockings and 2 pair of tan, but the website did not make it easy to get back to the order page after placing my order for the first two pair of black stockings.

  Review of 1/25/25, following an experience of 1/21/25 by DAVID L.

  Answer by brightlifedirect.com

  

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  Thanks for sharing your experience! It’s frustrating when discounts don’t apply as expected, and we can see how navigating back to the order page could be smoother. Regarding the discount for subscribing to our email marketing, please note that this cannot be applied on top of our ongoing promotion of Allegro Buy 3 Get 1 Free. We appreciate your feedback and we’ll pass it along to our team to improve the website and make the process more seamless.

• 4 / 5

  

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  products are great but website needs work. Specifically, would like a description of toe fit, i.e., bubble toe, regular fit, or exact fit (the latter is a cruncher for me so I would know to avoid it). Thank you

  Review of 1/25/25, following an experience of 1/21/25 by MARGARET F.

• 5 / 5

  

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  Lovely phone service. Very helpful and well informed. Excediungly polite.

  Review of 1/25/25, following an experience of 1/22/25 by CAREN P.

• 5 / 5

  

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  easy to navigate

  Review of 1/25/25, following an experience of 1/20/25 by RUTH Y.

• 5 / 5

  

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  Very good product and good service. Thank you...

  Review of 1/25/25, following an experience of 1/17/25 by IGOR B.

• 5 / 5

  

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  Very Professional

  Review of 1/25/25, following an experience of 1/20/25 by LINDA B.

• 5 / 5

  

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  Very efficient & knowledge

  Review of 1/25/25, following an experience of 1/22/25 by GAIL S.

• 5 / 5

  

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  i already did this onece

  Review of 1/25/25, following an experience of 1/20/25 by EVELYN A W.

• 5 / 5

  

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  BrightLife has excellent products, reasonably priced and their customer service is great.

  Review of 1/25/25, following an experience of 1/9/25 by G D.

• 5 / 5

  

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  Orders are processed quickly and shipped in a timely manner. Prices stay relatively stable; and they tend to have sales when I need to re-order.

  Review of 1/25/25, following an experience of 1/16/25 by ELIZABETH K.

• 5 / 5

  

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  It was very easy to order what I needed delivery was prompt and unfortunately what I ordered didn’t fit and I had to return it and they were right on the ball made it very easy

  Review of 1/25/25, following an experience of 1/13/25 by HELEN B.

• 5 / 5

  

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  The site is easy to use, the product is great and the prices are reasonable!

  Review of 1/25/25, following an experience of 1/11/25 by SARA A.

• 5 / 5

  

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  I was recently diagnosed with secondary lymphedema due to cancer treatments and needed to buy compression stockings. Brightlife's customer service staff were very helpful, their web site is easy to use, and they shipped within 24 hours of receiving my order. I will purchase all my compression garments from Brightlife.

  Review of 1/25/25, following an experience of 1/7/25 by DAVID M.

• 5 / 5

  

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  I like the BrightLife site as it gives one every choice that they could want. It advises you how to measure and has many other directions. My order came swiftly and I was extremely pleased with this order . Many of these compression hose are difficult to put on, but this one is relatively easy. They are comfortable to wear and easy to take off. They seem to be made well and I haven't had trouble in the two weeks that I have had them to snag or rip.

  Review of 1/25/25, following an experience of 1/8/25 by ELSIE P.

• 4 / 5

  

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  I ordered 4 pair online and checked to make sure it was r before I purchased. The order info was registered on your system as 2 pair!

  Review of 1/25/25, following an experience of 1/18/25 by DEBRA P.

• 5 / 5

  

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  Good product and service

  Review of 1/25/25, following an experience of 1/7/25 by LARRY T.

• 5 / 5

  

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  Perfect fit

  Review of 1/25/25, following an experience of 1/13/25 by KAYREN O.

• 5 / 5

  

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  Great job start to finish!

  Review of 1/25/25, following an experience of 12/18/24 by BRUCE S.

• 4 / 5

  

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  I guessed that the more expensive brands had better support.

  Review of 1/25/25, following an experience of 1/17/25 by JANE E.

• 4 / 5

  

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  I've ordered many times from BrightLife. Only once was the order "messed up," Though the problem may have been in the shipping process, the end result is that I did not receive my order. I reordered, then received both orders, which required a return and gift card reimbursement.

  Review of 1/25/25, following an experience of 1/17/25 by NATHANIEL C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service!

  Review of 1/25/25, following an experience of 1/7/25 by LARRY T.

• 5 / 5

  

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  I love the knee high diabetic socks with light compression and padded foot. They are so comfortable and the sizing is right on. Great pricing and quick shipping too.

  Review of 1/25/25, following an experience of 1/13/25 by PAMELA P.

• 5 / 5

  

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  I love the fit and texture of the stockings.

  Review of 1/25/25, following an experience of 1/14/25 by DAMON J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The BrightLife Direct website is very user friendly, and I didn't have any problems navigating for what I needed. And I received my order in a timely manner. I have used Sigvaris products for several years now and am very happy with the quality and comfort of the products. I will continue using BrightLife Direct for future purchases.

  Review of 1/25/25, following an experience of 1/16/25 by SHERRY D.

• 3 / 5

  

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  I wished you would have not used DHL as your carrier, that they are a worthless as the USPS (SNAIL MAIL)

  Review of 1/25/25, following an experience of 1/11/25 by KIM F.

  Answer by brightlifedirect.com

  

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  Thanks for sharing your thoughts! Shipping can really make or break an experience, and we hear you. While DHL works well for some, it’s clear they didn’t meet your expectations this time. We’ll take your feedback into account and explore how we can offer better options in the future. We appreciate your feedback as this will help us improve.

• 3 / 5

  

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  I was upset to find that you already had my payment information. I did not knowingly join a program like that and I never ordered from you before.

  Review of 1/25/25, following an experience of 1/14/25 by SANDRA M.

  Answer by brightlifedirect.com

  

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  We completely understand why that would be concerning! It’s important that you feel in control of your orders and information. Please know that we take the privacy of our customers seriously, and a member of our team will reach out to you to clarify the situation and ensure everything is sorted out for you. We want to make sure you're comfortable with your experience moving forward.

• 5 / 5

  

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  Needed to exchange but past time limit because of delayed Dr appointment. They agreed to do exchange. Sent return label and got exchanged items very quickly. Awesome customer service!!!!

  Review of 1/25/25, following an experience of 1/7/25 by ANDREW T.

• 5 / 5

  

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  I've been a customer for five years and I love shopping the sales here. I have bought assorted knee-highs and thigh-high compression stockings from various manufacturers [Allegro, Juzo, etc] on the BrightLifeDirect website and I've never had a complaint about anything. . Great products, prompt shipping and I get the relief I need. Thanks, BLD! I never buy compression products anywhere else.

  Review of 1/25/25, following an experience of 1/12/25 by NANCY W.

• 5 / 5

  

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  Great company with easy to navigate website, great prices with rewards, and fast shipping.

  Review of 1/25/25, following an experience of 1/10/25 by FRANCISCO G.

• 3 / 5

  

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  Very slow in arriving.

  Review of 1/25/25, following an experience of 1/2/25 by FOSTER G. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thanks for sharing your experience! We understand how frustrating it can be when things take longer to arrive than expected. We’re always working to improve our shipping times, and your feedback is really helpful. We appreciate your patience!

• 5 / 5

  

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  The staff of Brigtlife Direct was tremendous when I had problems ordering. Once I received my order, I immediately wore it on the flight to Oregon and boy, the feel and results are so awesome!! I recommend people to order and feel the same satisfaction that I received! I will order more on my next order! HAPPY NEW YEAR BRIGHTLIFE STAFF!!

  Review of 1/25/25, following an experience of 12/30/24 by DARRICK M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Prompt delivery thank you. excellent quality.

  Review of 1/25/25, following an experience of 1/7/25 by GILLIAN J.

• 3 / 5

  

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  I'm finally satisfied with my order after receiving a different size previously. The stockings now are my size and fit nicely.

  Review of 1/25/25, following an experience of 12/30/24 by SUSAN L.

  Answer by brightlifedirect.com

  

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  Thanks for sticking with us! We're so glad to hear that the new stockings are the right size and fit nicely. Your comfort means the world to us, and we’re happy we were able to get it right in the end. If there’s anything we can do to make your next experience even smoother, just let us know—we’re here to help!

• 5 / 5

  

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  Excellent service - made wonderful suggestions in finding the right item

  Review of 1/25/25, following an experience of 12/31/24 by DARLENE M.

• 5 / 5

  

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  I have used your support stockings for several years after a blood clot in my leg and have been very pleased at their performance and durability. They are a great value for the money.

  Review of 1/25/25, following an experience of 12/31/24 by AUGUST N.

• 4 / 5

  

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  Everything was satisfactory.

  Review of 1/25/25, following an experience of 1/3/25 by KENNETH R.

• 5 / 5

  

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  Rrr

  Review of 1/25/25, following an experience of 1/2/25 by SANDRA D.

• 5 / 5

  

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  We have purchased products for years. Great products and customer sevice

  Review of 1/25/25, following an experience of 1/5/25 by GERALD B.

• 4 / 5

  

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  Totally satisfied with everything; however, the delivery was substantially delayed. That may have been because of a big snowstorm in our area.

  Review of 1/25/25, following an experience of 1/6/25 by GLENN J.

• 4 / 5

  

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  The delivery was several days late, but we did have an unusually large amount of snow. The product was perfect.

  Review of 1/25/25, following an experience of 1/6/25 by GLENN J.

• 4 / 5

  

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  Placed my order. Got it without any problems. Will probably order again.

  Review of 1/25/25, following an experience of 1/4/25 by ARLENE F.

• 5 / 5

  

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  I have been ordering from BrightLife for several years. They have a great selection of products and every order has been filled and shipped promptly.

  Review of 1/25/25, following an experience of 1/1/25 by MUSTAFA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am very pleased with Bright Life and will recommend it to friends. service was very fast and I am very pleased with the product I received from my irder

  Review of 1/25/25, following an experience of 1/2/25 by KAREN L.

• 5 / 5

  

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  We have been dealing with Brightlife for years, the Therafirm stockings are well made and last a long time through wear, tear and washing. They are delivered in a timely manner right to my door. Every phone representative is courteous, friendly and right up to date with my account. Thank you, Brightlife.

  Review of 1/25/25, following an experience of 12/30/24 by VIRGINIA H.

• 4 / 5

  

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  Love product

  Review of 1/25/25, following an experience of 1/3/25 by BARBARA B.

• 5 / 5

  

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  Thanks for the Idaho State laminated map. Anything you can do to encourage Rand McNally to make similar laminated maps for other states, such as Montana?

  Review of 1/25/25, following an experience of 1/6/25 by RONALD B.

• 5 / 5

  

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  Fast delivery, quality product

  Review of 1/25/25, following an experience of 1/2/25 by ELLEN C.

• 2 / 5

  

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  these gloves roll off my hands, really like the ridgedf ones much much better, wish they were still available here

  Review of 1/25/25, following an experience of 1/7/25 by BARBARA G.

  Answer by brightlifedirect.com

  

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  Thanks for letting us know! It’s disappointing when something doesn’t work as well as you’d hoped, especially if you had a favorite style that’s no longer available. The ridged gloves definitely sound like a better fit for you. We’ll share your feedback with the team so we can improve our product offerings. Your comfort is important to us!

• 5 / 5

  

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  Easy ordering process and prompt delivery. I used PayPal in the transaction and on their monthly statement my purchase was shown as American Medical Services Inc. instead of BrightLife which caused some concern until I figured it out.

  Review of 1/25/25, following an experience of 12/31/24 by AUGUST N.

• 5 / 5

  

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  Love them, wear them for many years daily, help to relieve pain in swelling.

  Review of 1/25/25, following an experience of 12/29/24 by OKSANA M.

• 1 / 5

  

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  I ordered on 28 Dec and haven't received anything yet. when I write to them I get no reply. delivery last updated on 7 Jan. And the money has been withdrawn on 2 January

  Review of 1/25/25, following an experience of 12/28/24 by ANN-KATRINE H.

  Answer by brightlifedirect.com

  

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  We completely understand how upsetting this must be—waiting that long without updates is beyond frustrating, especially when your payment has already been processed. Let’s get this sorted out for you right away. A member of our team will follow up to check on your order and make sure it’s on its way. Your trust is important to us, and we’ll do everything we can to make this right. Thank you for bringing this to our attention—we’ll take care of it!

• 1 / 5

  

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  No review from me.

  Review of 1/25/25, following an experience of 12/20/24 by HANS V.

  Answer by brightlifedirect.com

  

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  Thanks for letting us know how you feel. It sounds like something didn’t go quite right, and we’d love the chance to make it better. If there’s anything specific we can do to improve your experience, please don’t hesitate to share—we’re here to help!

• 5 / 5

  

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  It is as advertised, and does come in short, and long size,

  Review of 1/25/25, following an experience of 12/28/24 by DAVID F.

• 3 / 5

  

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  Easy to find and order, prices were fair, shipping was longer than expected. Product purchased 5 stars.

  Review of 1/25/25, following an experience of 12/29/24 by ROCHELLE E.

  Answer by brightlifedirect.com

  

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  Thanks for your feedback! It’s great to hear you found the ordering process easy and the prices fair—that’s exactly what we aim for. We understand that longer shipping times can be a bit of a letdown, though. We’ll keep working to speed things up, so your experience is even better next time. So glad to hear you’re loving the product!

• 4 / 5

  

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  The phone call order went great. The lady on the phone did a great job

  Review of 1/18/25, following an experience of 1/16/25 by EDWARD C.

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