Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  I was very pleased with my BrightLife exxperience--order, order received. Thank you!

  Review of 11/12/24, following an experience of 10/26/24 by RUTH Q.

• 5 / 5

  

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  Excellent service. I was able to exchange without a fuss. The best options for petites. Quality is amazing. Very satisfied customer

  Review of 11/12/24, following an experience of 10/25/24 by LILIANA C.

• 5 / 5

  

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  Very satisfied with my purchase. I had tried 12 other compression stockings from other companies and finally was referred to Brightlife From my client of mine. I called them. We talked through a few options. I ordered two different pairs and I’m very happy with both.

  Review of 11/12/24, following an experience of 10/23/24 by CHRISTA J.

• 5 / 5

  

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  I must say that I was very skeptical about how well the silicone band on the thigh high compression hoses would, actually, hold in place. I am very pleased that I have had no problems whatsoever.

  Review of 11/12/24, following an experience of 10/24/24 by SUE S.

• 5 / 5

  

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  Items are easy to find, compare, and choose. Descriptions are clear and prices posted making competing orders easy.

  Review of 11/12/24, following an experience of 10/19/24 by RUSSELL D.

• 5 / 5

  

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  Very much pleased

  Review of 11/12/24, following an experience of 10/24/24 by CHARITY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Initially ordered the wrong compression socks but exchanging them was easy and we received new ones very quickly. My mom is very pleased with these Jobst toeless, thigh-high compression socks. They are easy for her to put on (she uses rubber gloves) and take off and they are not too tight. She's always worn Jobst and likes the brand. BrightLife was a good vendor and easy to work with.

  Review of 11/12/24, following an experience of 11/4/24 by PATRICIA H.

• 5 / 5

  

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  Actually I had help from my therapist with the order, but it came promptly and in good condition. I'm liking the stockings.

  Review of 11/12/24, following an experience of 10/23/24 by FRANCES C.

• 4 / 5

  

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  It took a while I received my package, but the people from Brightlife Customer Service helped me a lot. And now I am very happy with my wraps, I can not do without them..

  Review of 11/12/24, following an experience of 10/17/24 by NANNIE L.

• 5 / 5

  

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  I am pleased with my new leg wrap. I received it in a timely manner, it was easy to order and the wrap is made well, just as my old one was. I have no complaints.

  Review of 11/12/24, following an experience of 10/17/24 by TRACYE S.

• 5 / 5

  

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  Allegro microfiber pantyhose and better made, more comfortable, stay up better and last a long time. They certainly do the job they were designed to do. Thank you BrightLife for selling such a good product.

  Review of 11/12/24, following an experience of 10/10/24 by MICHAEL J.

• 3 / 5

  

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  I got knee high hose and they tore in the heel part of hose and caused a runner about 2 inches wide up to the top of hose. I have had several do this. Since I have to wear them every day would like them to last longer than one wear and wash.

  Review of 11/12/24, following an experience of 10/17/24 by SHARON S.

  Answer by brightlifedirect.com

  

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  Thank you for letting us know about your experience. It sounds like the durability just isn’t where it needs to be, especially for daily wear—that must be really frustrating. We want our products to provide the reliable support you need, so we’ll pass along your feedback to the manufacturer for review. To assist you with this, a member of our customer service team will reach out to you. We’d be happy to help you find a solution for this issue.

• 5 / 5

  

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  BrightLife has great customer service. I found out that I really needed a smaller size after buying many products, not realizing they wouldn't stay up because they were too large. Now they fit perfectly and are quite comfortable.

  Review of 11/12/24, following an experience of 10/10/24 by MICHAEL J.

• 5 / 5

  

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  Fast, efficient service. Prices are excellent. I recommend them highly for compression supplies

  Review of 11/12/24, following an experience of 10/16/24 by JUDITH B.

• 3 / 5

  

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  The top of my support hose, keeps slipping to my knee

  Review of 11/12/24, following an experience of 10/17/24 by SUE F.

  Answer by brightlifedirect.com

  

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  We understand how frustrating it is when support hose doesn’t stay in place—keeping that secure fit is so important for comfort. Sometimes, a different size or style can make a difference. Our team would be happy to help you explore options that offer a firmer hold, so you can feel confident and comfortable throughout the day. Thanks for sharing this, and we’re here to make sure you find the perfect fit!

  Answer by Sue F

  

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  I remeasured and still fit into Small cat. egory. Previously, I did not measure lenth of my leg. I did this time and it measures 29 inches which barely fits into small/long category. I received the SS size. If you feel the SL would not fall, I'd be willing to exchange the SL for SS. If not, I would like to return and get a refund. One of the stockings I received has not been opened. I appreciate your response and concern

  Show exchanges Hide exchanges
• 5 / 5

  

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  The person I spoke with was very nice, professional and handled my order very quickly

  Review of 11/12/24, following an experience of 10/18/24 by PAT W.

• 5 / 5

  

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  Allegro Microfiber are the best and the most comfortable pantyhose. They are made strong and last a long time. The also stay up well and provide excellent compression. My legs appreciate the increased blood circulation.

  Review of 11/12/24, following an experience of 10/10/24 by MICHAEL J.

• 5 / 5

  

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  great

  Review of 11/12/24, following an experience of 10/17/24 by KAYLAH R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Allegro is a good value for the money spent. They are well made and comfortable to wear all day long. They help my legs feel good all day long. I will contine to buy these products from BrightLife. they are a good company to deal with.

  Review of 11/12/24, following an experience of 10/10/24 by MICHAEL J.

• 5 / 5

  

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  Very good customer service

  Review of 11/7/24, following an experience of 11/5/24 by BARRY` S.

• 5 / 5

  

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  I ordered compression leggings from Brightlife for the first time recently, and got my order exactly one week later. Shipping was fast, and products were well packaged. Unfortunately one of the leggings I got had a small hole on the back of the left leg and a thinned section of material on the outside of the left hip. The other pair was good, but a tiny bit too small. Yesterday, I put in for an exchange for both products. The process so far has been very simple and quick, and the replacements are already being processed. For someone who relies on these leggings to function, I appreciate they give you an option to get your new order sent out before they receive the faulty order. For how much these medical devices cost, it's great to be able to quickly replace faulty or missized things, and get back to living your life! I would (and will) order from them again.

  Review of 11/7/24, following an experience of 10/22/24 by ELLIE L.

• 5 / 5

  

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  It is easy to use and very quick.

  Review of 11/7/24, following an experience of 11/5/24 by DELORES A.

• 5 / 5

  

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  Quality product and fast shipping!

  Review of 11/7/24, following an experience of 10/21/24 by SHEILA W.

• 5 / 5

  

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  Speedy service and excellent product! I would recommend this to anyone that uses these stockings!

  Review of 11/7/24, following an experience of 11/6/24 by TROY A.

• 5 / 5

  

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  Excellent quality knee-hi. Thank you for making wider calf open toes available.

  Review of 11/7/24, following an experience of 10/10/24 by ANITA P.

• 5 / 5

  

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  Great Customer Service

  Review of 11/6/24, following an experience of 10/30/24 by LUCINDA C.

• 5 / 5

  

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  Great products and customer service! There are real humans to talk with regarding questions etc and they're very kind and helpful! Great job Bright Life Direct!

  Review of 11/6/24, following an experience of 10/29/24 by JOYCE H.

• 5 / 5

  

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  The sequence and procedure of ordering was smooth and easy.

  Review of 11/6/24, following an experience of 10/30/24 by DENISE H.

• 4 / 5

  

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  I just ordered dont know when they will arrive. Also did not know they were cotton so will cancel

  Review of 11/6/24, following an experience of 11/4/24 by MARGARET B.

• 5 / 5

  

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  Site is easy to use and delivery is timely. Have been a long time customer and have been very satisfied with product I purchased. I must say that my compression stocking certainly make my legs feel great.

  Review of 11/6/24, following an experience of 11/4/24 by KAREN L.

• 2 / 5

  

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  I did not receive my order 😡

  Review of 11/6/24, following an experience of 10/30/24 by ELEN G.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear that your order hasn’t arrived! It’s definitely frustrating, and we completely understand how important it is to get your items on time. Our team is here to help track down your order and ensure you receive it as soon as possible. We appreciate you for bringing this to our attention and we’ll get this sorted out for you right away!

• 5 / 5

  

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  Excellent service! Knowledgeable rep and very helpful, cordial, too!

  Review of 11/6/24, following an experience of 10/31/24 by BARBARA F.

• 5 / 5

  

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  If I can give them 10 out of 10 I’ll do 👏🏻Nothing to say about their variety products/ company / customer services representatives especially Helmut , a big thanks to everyone working at brightlife direct 😘 they’re doing their outstanding support just to make sure you’re satisfied and happy, I’m so grateful with what I’m getting from them every time even when I’ve chosen the wrong size they’re assisting me to get the right one . Medi compression socks is my favorite brand 😍 since 6 years ago, highly recommended to buy this product as they’re using a good materials but if you decided to get one to be ONLY through Brightlife Direct Co.

  Review of 11/6/24, following an experience of 11/1/24 by MOURAD M.

• 5 / 5

  

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  The site was very easy to navigate. Helpful in size and color selection.

  Review of 11/6/24, following an experience of 11/2/24 by LINDA L.

• 1 / 5

  

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  I am very disappointed on your compression socks. I ordered several weeks ago and called today to see why I not get what I ordered. I wanted tye-dye compression socks and now they say you don't do that anymore. why.

  Review of 11/6/24, following an experience of 10/7/24 by DANIELA H. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  We're really sorry to hear about your disappointment with the tye-dye compression socks. It’s frustrating when a product you were looking forward to isn’t available. We occasionally update our product offerings based on the brand's recommendation, especially if they no longer offer certain products. We understand how disappointing it can be to miss out on a favorite style. Your feedback is valuable and we’ll be sure to pass this along to the brand. Thank you for sharing your thoughts with us!

• 5 / 5

  

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  good service at a fair price

  Review of 11/6/24, following an experience of 10/15/24 by WILLIAM W.

• 5 / 5

  

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  Quality compression socks with a great selection!

  Review of 11/6/24, following an experience of 10/29/24 by TED B.

• 4 / 5

  

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  Happy with the product as I have order several hose. However when I try to use the discount which I receive via mail, it never accepts the discount code.

  Review of 11/6/24, following an experience of 10/31/24 by JONI I.

• 5 / 5

  

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  Great service. Knowledgeable staff available to answer any questions. Orders are processed quickly and they are great with helping to find your size.

  Review of 11/6/24, following an experience of 10/30/24 by CINDY D.

• 5 / 5

  

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  Site is easy to follow and view products. I had a question about an exchange so i called them and was given easy to follow instructions as to how to return product and how it would be replaced.

  Review of 11/6/24, following an experience of 10/31/24 by BARB M.

• 5 / 5

  

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  Excellent follow up and customer service. Repsentative clarified my shipping address and my order is shipping. Many companies would have canceled my order rather than reaching out. Good work!

  Review of 11/6/24, following an experience of 10/30/24 by CARLA S.

• 5 / 5

  

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  Great Product Selection. Fair Prices. Fast Shipping. Great Communication. A+++

  Review of 11/6/24, following an experience of 11/4/24 by DAVID C.

• 5 / 5

  

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  Excellent Services

  Review of 11/6/24, following an experience of 10/28/24 by JORGE E.

• 5 / 5

  

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  Good service and good selection.

  Review of 11/6/24, following an experience of 10/18/24 by PETER R.

• 1 / 5

  

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  i did not receive what i ordered, i received nothing.

  Review of 11/6/24, following an experience of 10/17/24 by NANNIE L.

  Answer by brightlifedirect.com

  

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  We're sorry to hear that you didn’t receive your order at all—that's incredibly frustrating! We want to make sure you get what you ordered, and we understand how important it is to have your items on hand. A member of our customer service team will reach out to you to track your order. Your satisfaction is our priority, and we’re here to help!

• 5 / 5

  

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  Excellent compression options

  Review of 11/6/24, following an experience of 10/25/24 by MISCHWA M.

• 5 / 5

  

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  I received my order in a timely manner and it was just exactly what I was looking for. I would definitely order from this company again. Have had no problems with them.

  Review of 11/6/24, following an experience of 10/17/24 by TRACYE S.

• 5 / 5

  

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  They exchanged my hose quickly. Thtey we're very pleasant to deal with.

  Review of 11/6/24, following an experience of 10/25/24 by JANICE Z.

• 5 / 5

  

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  Very quick and accurate service. Thank you!

  Review of 11/6/24, following an experience of 10/17/24 by ELVA M.

• 5 / 5

  

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  I'm not computer savvy at all and was able to place my order. That says a lot about how easy it is to order.

  Review of 11/6/24, following an experience of 10/18/24 by MARTHA G.

• 5 / 5

  

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  They have never disappointed me they’re awesome

  Review of 11/6/24, following an experience of 10/18/24 by SUSAN E.

• 4 / 5

  

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  It took a long time to know what size I needed.

  Review of 11/6/24, following an experience of 10/20/24 by DEBBIE R.

• 5 / 5

  

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  Good customer service fast exchanges

  Review of 11/6/24, following an experience of 10/17/24 by JOANN P.

• 5 / 5

  

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  Received my nylons for the 4th time love them under my wraps

  Review of 11/6/24, following an experience of 10/27/24 by LUCYANNE L.

• 5 / 5

  

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  I had a very polite, courteous person on the line. They were very helpful and checked on things to make sure I had the right information for the order. I have ordered from you before, but this person was very good. Very helpful.

  Review of 11/6/24, following an experience of 10/22/24 by JANICE B.

• 4 / 5

  

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  No concerns

  Review of 11/6/24, following an experience of 10/17/24 by TRISH E.

• 5 / 5

  

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  I phoned and the chap found me what I wanted very fast, and I received it already, so: bravo, brightlife!

  Review of 11/6/24, following an experience of 10/24/24 by NORA M.

• 5 / 5

  

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  The boot socks are very functional and comfortable

  Review of 11/6/24, following an experience of 10/18/24 by IAN A.

• 5 / 5

  

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  Great customer service and exchange policy. Shipping a bit strange. Shipped DHL from Rochester Hills MI south on I-75 through Toledo passing within a few miles of my local post office on its way to DHL sorting facility in Stow Ohio south of Cleveland. Was in Stow for 2 days before being passed to USPS. USPS picked up package and took back to Toledo on its way north on I-75 to the USPS sort facility in Pontiac Mi about 10 miles west of Rochester Hills. The original starting point. The package was here for couple days then on its way south on I-75 for the second time to USPS receiving facility in Toledo. From here it went to my post office and finally got to me after 6 days. Total distance traveled about 500 miles. Rochester Hills to me about 65. I wasn’t in any hurry so doesn’t matter if this was the least expensive shipping. Seems extremely inefficient. Overall, pleased with Bright Life experience.

  Review of 11/6/24, following an experience of 10/23/24 by MAGGIE O. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  These socks are just right. Modest compression, easy to put on.

  Review of 11/6/24, following an experience of 10/17/24 by BRUCE R.

• 5 / 5

  

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  Prompt. Excellent quality.

  Review of 11/6/24, following an experience of 10/20/24 by MICKE T.

• 5 / 5

  

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  My order arrived in good condition and to the specifications I requested. Very pleased with product and the quality and fit.

  Review of 11/6/24, following an experience of 10/21/24 by PAULA Z.

• 2 / 5

  

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  Still have not received my order. This is way too long to wait.

  Review of 11/6/24, following an experience of 10/26/24 by SHIRLEY T.

  Answer by brightlifedirect.com

  

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  We completely understand your frustration with the wait—it's definitely not what we want for our customers. Thank you for your patience as we work to get your order to you. A member of our customer service team will reach out to track the order for you. We want to make sure you receive your items as soon as possible!

• 5 / 5

  

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  Order was delivered quickly and was correct.

  Review of 11/6/24, following an experience of 10/14/24 by OSCAR L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything is easy to get thru.

  Review of 11/6/24, following an experience of 10/15/24 by REGINALD&MAVIS M.

• 4 / 5

  

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  Long wait to receive shipment...

  Review of 11/6/24, following an experience of 10/15/24 by WILLETT L.

• 5 / 5

  

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  Excellent customer service

  Review of 11/6/24, following an experience of 10/15/24 by JOHN N.

• 4 / 5

  

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  sizes do not seem to be consistent with what I have ordered before but are still workable,

  Review of 11/6/24, following an experience of 10/16/24 by MAURNEEN O.

• 5 / 5

  

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  Stockings are not cheap. I am glad that they do have some sort of a percentage. Deal. That's when I do my ordering.Thank you

  Review of 11/6/24, following an experience of 10/14/24 by ROSE T.

• 5 / 5

  

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  The bandage roller works just as I expected it to.

  Review of 11/6/24, following an experience of 10/17/24 by SHANNON W.

• 5 / 5

  

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  Excellent and fast service from Brightlife Direct. The items received were exactly what I needed!!

  Review of 11/6/24, following an experience of 10/17/24 by ELVA M.

• 5 / 5

  

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  Excellent product and customer support

  Review of 11/6/24, following an experience of 10/16/24 by DANIEL E.

• 1 / 5

  

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  Fit on calf fell down off thigh!

  Review of 11/6/24, following an experience of 10/17/24 by MARY JANE N.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear that the fit wasn’t right and that your stockings fell down. That can be so frustrating! We want you to feel comfortable and supported in your compression wear. If you’re open to it, we’d love to help you find a better fit or style that stays up properly. Please feel free to reach out to our customer service team and we’ll assist you in resolving this issue!

• 5 / 5

  

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  My discounts were included in my order. I have to reorder for effectiveness of hose support. The size I'm getting suits me.

  Review of 11/6/24, following an experience of 10/8/24 by BARBARA O.

• 5 / 5

  

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  I think the website is easy to use. I previously had a question about size and the customer service was very helpful.

  Review of 11/6/24, following an experience of 10/14/24 by DIANA L.

• 5 / 5

  

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  Since I knew what I wanted, searching was easy.

  Review of 11/6/24, following an experience of 10/16/24 by JUANITA R.

• 4 / 5

  

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  Received product that I wanted at a good price

  Review of 11/6/24, following an experience of 10/16/24 by RAY K.

• 5 / 5

  

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  Staff was great to work with on the fitting. Friendly, patient, knowledgeable employee. Had us take doublechecks on all of our measurements to assure accuracy and thoroughly discussed products that they felt would work best for us.

  Review of 11/6/24, following an experience of 10/15/24 by DOUG L.

• 5 / 5

  

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  Stocking is durable quality. Orders handled in a timely manner.

  Review of 11/6/24, following an experience of 10/15/24 by ILA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very friendly staff, very helpful and courteous!! Items were shipped promptly and received ahead of receiving date. Thank you for such great service!!

  Review of 11/6/24, following an experience of 10/16/24 by THOMAS S.

• 5 / 5

  

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  Very reputable vendor. Prompt shipment.

  Review of 11/6/24, following an experience of 10/16/24 by PAT F.

• 5 / 5

  

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  Good quality glove. Will buy a second one now I’m sure what size to order. Easy ordering and exchanges too!

  Review of 11/6/24, following an experience of 10/16/24 by CAROL M.

• 4 / 5

  

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  You no longer carry Allegro ladies navy blue trouser socks. That’s the only item I am interested in buying. I returned the microfiber black socks unopened. They were not the compression I need . I hope I get refund. Also I had to pay $5.00 in postage. It should be free to send returns.

  Review of 11/6/24, following an experience of 10/16/24 by JANE T.

• 5 / 5

  

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  The product works just as I expected.

  Review of 11/6/24, following an experience of 10/17/24 by SHANNON W.

• 5 / 5

  

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  always great

  Review of 11/6/24, following an experience of 10/15/24 by ZACHARIAH F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This website is easy to use. Delivery is fast! When someone asks me where I get my garments, I always tell them Brightlife! Highly recommend.

  Review of 11/6/24, following an experience of 10/14/24 by MELISSA K.

• 4 / 5

  

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  the tag hurts my leg.Iware pedi all the time

  Review of 11/6/24, following an experience of 10/14/24 by DONNA L.

• 5 / 5

  

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  Good quality compression stockings at a good value. Website is easy to use and updates on shipping were provided

  Review of 11/6/24, following an experience of 10/13/24 by JULIE N.

• 5 / 5

  

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  Great

  Review of 11/6/24, following an experience of 10/14/24 by JAMES K.

• 5 / 5

  

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  Great selection of arm compression sleeves. Great sales!

  Review of 11/6/24, following an experience of 10/13/24 by REBECCA R.

• 5 / 5

  

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  Great fit, durable

  Review of 11/6/24, following an experience of 10/11/24 by SHANTA P.

• 5 / 5

  

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  I love these compression knee-high socks, perfect fit, and they never roll down. I will definitely recommend them at 10:10.

  Review of 11/6/24, following an experience of 10/11/24 by MARIA I.

• 1 / 5

  

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  I emailed and I never received anything back. I never received my order. DHL never delivered my order.

  Review of 11/6/24, following an experience of 10/11/24 by RYAN R.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear about the lack of response to your email and the delivery issues with your order—that’s understandably frustrating. We want to ensure you get the help you need. A member of our customer service team will reach out to track the order for you. Thank you for your patience, and we’re here to resolve this!

• 5 / 5

  

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  Great prices quality products

  Review of 11/6/24, following an experience of 10/13/24 by MAYA L.

• 5 / 5

  

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  I've ordered my compression hose from Brightlife Direct for 23 years. The customer service has always been excellent. Ordering and delivery has been good except glitches online sometimes.

  Review of 11/6/24, following an experience of 10/14/24 by DIANE W.

• 5 / 5

  

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  I requested a more cushioned sock and got a very good recommendation from the customer service person.

  Review of 11/6/24, following an experience of 10/14/24 by ALF S.

• 5 / 5

  

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  Great

  Review of 11/6/24, following an experience of 10/9/24 by RICHARD L.

• 5 / 5

  

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  Always great customer service from this company

  Review of 11/6/24, following an experience of 10/12/24 by ANN G.

• 5 / 5

  

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  Great Selection. I recommend Mediven for Men Select

  Review of 11/6/24, following an experience of 10/14/24 by BRAD B.

• 5 / 5

  

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  good product and good customer service

  Review of 11/6/24, following an experience of 10/14/24 by MARJORIE M.

Reviews displayed in chronological order