Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  Excellent company with fast delivery. Highly recommend.

  Review of 10/8/24, following an experience of 9/24/24 by JOANN V.

• 1 / 5

  

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  Ordered and then was told no longer available.

  Review of 10/8/24, following an experience of 9/9/24 by JOANN T.

  Answer by brightlifedirect.com

  

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  We completely understand how disappointing it is to place an order only to find out it’s not available. If there’s a similar option you’re interested in, we’d love to help you find something that works. We’re always here to make sure you have a positive experience going forward!

• 5 / 5

  

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  Like my Core Spun 20-30 short large support stockings. They are comfortable especially with the colder weather approaching. Will order from this site again.

  Review of 10/8/24, following an experience of 9/24/24 by BARB M.

• 5 / 5

  

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  Great place to do business with!

  Review of 10/8/24, following an experience of 9/15/24 by RANDY D.

• 5 / 5

  

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  I have been buying from you for years and now my husband is too!! My sisters, their friends and lots of others have all taken our recommendation to buy from you too!

  Review of 10/2/24, following an experience of 9/30/24 by RUTH Y.

• 5 / 5

  

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  I have been ordering compression stockings from Bright Life Direct for many years. The stockings are good quality, and reasonably priced. If you have any problems with the stockings, they will replace them. I recommend this company if you are looking for great quality and great service.

  Review of 10/2/24, following an experience of 9/23/24 by WANDA H.

• 5 / 5

  

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  Livraison parfaite et rapide

  Review of 10/2/24, following an experience of 9/23/24 by SCHMUKI D.

• 5 / 5

  

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  I ordered the wrong product and the exchange for the correct one was seamless and cheerfully done.

  Review of 10/2/24, following an experience of 9/28/24 by ROBERT S.

• 5 / 5

  

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  The fit was really refreshing considering I was wearing compression sports bras. Everything but the correct compression for my situation. I appreciate the time to delivery, excellent. My therapist was totally pleased as am I.

  Review of 10/2/24, following an experience of 9/17/24 by BARBARA S.

• 5 / 5

  

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  Very satisfid

  Review of 10/2/24, following an experience of 9/23/24 by MARVIN H.

• 5 / 5

  

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  I've always had wonderful service from Brightlifedirect and their products are the best. I've recommended them to my family and to people I have met while at therapy. Prices are the best I have found and shipping is done quickly.

  Review of 10/2/24, following an experience of 9/23/24 by VICTORIA B.

• 5 / 5

  

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  Good product. Fast shipping. Easy website.

  Review of 10/2/24, following an experience of 9/30/24 by MARY P.

• 5 / 5

  

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  It was easy to get the correct item that we needed, for a price considerably less than another site. The delivery was sooner than predicted and was exactly what we wanted.

  Review of 10/2/24, following an experience of 9/14/24 by VICTORIA J.

• 5 / 5

  

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  easy transaction

  Review of 10/2/24, following an experience of 7/16/24 by LAUREN R.

• 2 / 5

  

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  I ordered open toe stockings, but received closed toe. Hopefully there will be no trouble with a refund or exchange but I won't hold my breath.

  Review of 10/2/24, following an experience of 9/20/24 by ROSALYN W.

  Answer by brightlifedirect.com

  

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  Receiving the wrong style is super frustrating, but we’ll make sure it’s sorted out. If you haven’t already, reach out to customer service so we can get the right pair on the way or set up a return. We want the process to be easy and stress-free, so you won’t have to hold your breath!

• 5 / 5

  

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  BrightLife socks are simply wonderful! Add to that the fact they provide exceptional service. I ordered the wrong size and they very quickly resolved my mistake by helping me to return them and immediately sending me the correct size.

  Review of 10/2/24, following an experience of 9/13/24 by ELIZABETH W.

• 5 / 5

  

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  So comfortable and it works so very very well to control the swelling from my moderate lymphedema

  Review of 10/2/24, following an experience of 9/9/24 by LINDA M.

• 5 / 5

  

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  Very nice merchandise good prices and fast shipping

  Review of 10/2/24, following an experience of 9/13/24 by CHANEL H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great stockings after vein procedure

  Review of 10/2/24, following an experience of 9/14/24 by EILEEN F.

• 5 / 5

  

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  Livraison parfaite

  Review of 10/2/24, following an experience of 8/29/24 by DANIÈLE S.

• 5 / 5

  

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  I have used brightlifedirect 4 times ordering was easy,it was shipped the same day and arrived when they said it would be there and price was less than local companies

  Review of 10/2/24, following an experience of 9/9/24 by CHARLES H.

• 4 / 5

  

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  I have been ordering from BrightLife for about 4 years. This company has solved any difficulties promptly and filled orders in good time. The products I have received have suited me very well and been of great quality.

  Review of 10/2/24, following an experience of 9/14/24 by MARILYN T.

• 5 / 5

  

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  I love them!

  Review of 10/2/24, following an experience of 9/7/24 by CHRISTY P.

• 1 / 5

  

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  I need to wear compression socks the rest of my life, and you could have had a customer for life, but your shipping is so pathetically slow, I'll never buy from you again. I still haven't received my socks and since you were suppoed to be shipiping I ordered from another company and have already received them, actually two days ago. Sorry, but I'm done.

  Review of 10/1/24, following an experience of 9/20/24 by JOHN P.

  Answer by brightlifedirect.com

  

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  We completely understand your frustration, especially when you rely on compression socks for daily comfort. It’s disappointing that we couldn’t get your order to you on time, and we totally get why you'd want to shop elsewhere after this experience. We’re always looking to improve, and your feedback about the shipping delay will help us work on making things faster. If you ever decide to give us another chance, we’d love to show you we can do better. Wishing you the best!

• 5 / 5

  

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  User friendly site. Staff very friendly and knowledgeable. I knew little about the product, the customer service took measurements. placed the order . Very pleased

  Review of 10/1/24, following an experience of 9/23/24 by GAIL B.

• 5 / 5

  

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  I am very satisfied with the order and happy to order by phone. I always appreciate having the agents help. Seems like I usually have a question or two. I think I will be wearing sleeves for a long, long, time.

  Review of 10/1/24, following an experience of 9/10/24 by CONNIE C.

• 5 / 5

  

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  Every aspect of a purchase from BrightLife is easy, courteous and prompt.

  Review of 10/1/24, following an experience of 9/26/24 by MARIA C.

• 5 / 5

  

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  Very happy with order. It was a bit slow in arriving but thst wasn’t really a problem

  Review of 10/1/24, following an experience of 9/11/24 by DEBRA S.

• 5 / 5

  

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  The customer service is great!

  Review of 10/1/24, following an experience of 9/26/24 by LOMA Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  fast & accurate service

  Review of 10/1/24, following an experience of 9/12/24 by LAURA K.

• 5 / 5

  

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  Bright Life is a great company. It’s easy to order on line and my products come within a week.

  Review of 10/1/24, following an experience of 9/10/24 by SANDRA M.

• 4 / 5

  

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  The BrightLife rep helped me in the selection of compression socks. Unfortunately the Jobst socks we purchase last have changed and my husband doesn’t like the new ones; They are too difficult to get on. This is no reflection on BrightLife but on the manufacturer. Also, they were very limited on color options. The new socks are like the less expensive brand we’ve also purchased in the past. I’m at a loss on how to satisfyi my husband’s desires in style and fit!

  Review of 10/1/24, following an experience of 9/12/24 by JOYCE H.

• 5 / 5

  

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  My order was as requested and received in just a few days.

  Review of 10/1/24, following an experience of 9/19/24 by LINDA M.

• 5 / 5

  

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  Super cute and I love these compression socks! Easy to get on and I want to keep them on because they are so soft!

  Review of 10/1/24, following an experience of 9/19/24 by AMAYA R.

• 4 / 5

  

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  I already sent the survey yesterday!

  Review of 10/1/24, following an experience of 9/26/24 by DONNA M.

• 1 / 5

  

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  BrighgtLife bugs you for a review long befoere you recieve the product. Instead of fgiving after rthe fierst reqest or two, they just keeo bugfging you.

  Review of 10/1/24, following an experience of 9/19/24 by JIM H.

  Answer by brightlifedirect.com

  

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  Thanks for pointing that out. We definitely don’t want to pester anyone—just aiming to hear how things are going once you’ve had a chance to try the product. We’ll pass your feedback along so we can tweak our timing and make the experience smoother for everyone. Appreciate you sticking with us and we hope you’ll enjoy your order when it arrives!

• 5 / 5

  

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  Clerks very helpful, would recommend to a friend. Give 5 star rating.

  Review of 10/1/24, following an experience of 9/27/24 by CAROLYN J M.

• 1 / 5

  

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  I ordered and paid extra for expedited shipping because I needed my product on my day of surgery and left a few days gap just in case. It was shipped 3rd party instead and didn't arrive until AFTER I needed it. Too late. I had to order from another company and theirs arrived on time. I'm returning this product They've already refunded my shipping.

  Review of 10/1/24, following an experience of 9/7/24 by KATRINA B.

  Answer by brightlifedirect.com

  

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  We completely understand how frustrating this must be for you, especially when you are counting on it for something as important as surgery. We're glad the shipping fee was refunded, but it’s disappointing that we couldn’t get the product to you when it really mattered. If there’s anything else we can do to make things right, please don’t hesitate to let us know. Wishing you a smooth recovery, and we hope to have the chance to serve you better in the future!

• 5 / 5

  

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  I have been using BrightLife Direct for years. I have been very happy with our relationship and expect it to last for many years!

  Review of 10/1/24, following an experience of 9/9/24 by ALLEN T.

• 5 / 5

  

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  The operator knew exactly what I needed.

  Review of 10/1/24, following an experience of 9/5/24 by LILIANE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Responsive and very professional

  Review of 10/1/24, following an experience of 9/6/24 by LLOYD N H.

• 5 / 5

  

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  Customer service was excellent. Product is well made. They assisted me with expedited delivery which was very convenient.

  Review of 10/1/24, following an experience of 9/7/24 by JINEE B.

• 5 / 5

  

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  Ordering is easy. Shipments arrive in timely manner

  Review of 9/26/24, following an experience of 9/23/24 by MARY D.

• 5 / 5

  

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  Shahin helped me through determining proper measurements, brands, product type in my required prescription that would work well for me. The customer service was excellent.

  Review of 9/26/24, following an experience of 9/25/24 by MARIE L.

• 5 / 5

  

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  Web site was very easy to navigate.I don’t think it took me more than five minutes to find what I needed and check out.

  Review of 9/26/24, following an experience of 9/23/24 by BOB D.

• 5 / 5

  

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  The L & R ready liners work great for what I needed them to do, I have only had them since 9/23/2024, and I plan on ordering them again

  Review of 9/26/24, following an experience of 9/19/24 by PEGGY B.

• 5 / 5

  

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  I found Bright Life to be extraordinarily helpful. Not only do they provide excellent socks, their staff is extraordinary as well. Cinnie is fantastic!!

  Review of 9/26/24, following an experience of 9/23/24 by ELIZABETH W.

• 5 / 5

  

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  Most importantly they have what I needed and at a cost that I can afford. Some confusion on their specials but got customer service and they explained the deal. Been shopping with them for about 2 years.

  Review of 9/26/24, following an experience of 9/23/24 by JOHN R.

• 5 / 5

  

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  Person I spoke to was helpful, efficient and quick. Thanks!

  Review of 9/26/24, following an experience of 9/24/24 by NANCY K.

• 4 / 5

  

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  my order was good but it had a whole on it although Bright life accepted to return and sent a new one

  Review of 9/26/24, following an experience of 9/21/24 by HAYDEH N.

• 5 / 5

  

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  The open toe stockings are far more comfortable than I expected and I am very pleased with them. My toes are no longer pinched together and I wish that I had bought them sooner.

  Review of 9/26/24, following an experience of 9/14/24 by JOYCE B.

• 5 / 5

  

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  I called for help because I was having difficulty navigation your site. The gentleman with whom I spoke was very knowledgeable about the product and he ordered exactly what I wanted. Plus, my order got here in record time.! I am a satisfied customer.

  Review of 9/26/24, following an experience of 9/12/24 by LENORE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Brightlife is an excellent company. Customer service is knowledgeable, friendly and helpful. Prices are good and returns or exchanges are easy. I buy all of my garments and accessories from them.

  Review of 9/26/24, following an experience of 9/19/24 by ANDREW F.

• 3 / 5

  

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  The sizes are not consistent. I ordered 4 large knee highs and 2 pairs were 2 inches longer than the other 2.

  Review of 9/26/24, following an experience of 9/6/24 by MARGARET D.

  Answer by brightlifedirect.com

  

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  We can see how frustrating that would be, especially when you expect consistency! It’s definitely important that sizes match up, and we're sorry you had this experience. Please reach out to customer service and we’ll do our best to sort this out for you. Your feedback is super helpful in making sure we improve moving forward!

• 5 / 5

  

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  I like their products

  Review of 9/26/24, following an experience of 9/5/24 by WANDA V.

• 5 / 5

  

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  Brightlife carries the Mediven compression stockings I use, and has always been responsive to my orders. I've had no problems.

  Review of 9/26/24, following an experience of 9/8/24 by LISA S.

• 5 / 5

  

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  This is a good company for work with. Your order comes promptly and customer service is great.

  Review of 9/26/24, following an experience of 9/16/24 by BONNIE SHEILA R.

• 5 / 5

  

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  Easy to navigate

  Review of 9/26/24, following an experience of 9/16/24 by ELLEN S.

• 1 / 5

  

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  They just bug the hell out of you for a review

  Review of 9/26/24, following an experience of 9/8/24 by JIM H.

  Answer by brightlifedirect.com

  

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  We hear you and we're really sorry for the constant review requests! That can be super annoying. We’ll work on dialing it back—thanks for letting us know. Your feedback is appreciated!

• 5 / 5

  

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  BrightLife has always been great to deal with. There is no reason to look elsewear.

  Review of 9/26/24, following an experience of 9/16/24 by LAVERNE B.

• 5 / 5

  

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  They fit perfect and arrived quickly. However, the first time I wore them with shorts and somehow I got a tiny hole in them. I’ve got nobody to blame but myself. Overall, a great pair of compression stockings.

  Review of 9/26/24, following an experience of 9/18/24 by KRISTIN R.

• 5 / 5

  

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  Easy to order and received product quickly.

  Review of 9/26/24, following an experience of 9/9/24 by JACK A.

• 5 / 5

  

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  The representative was pleasant and efficient.

  Review of 9/26/24, following an experience of 9/18/24 by JAMES W.

• 5 / 5

  

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  Quality products always, average delivery, and decently priced.

  Review of 9/26/24, following an experience of 9/19/24 by DEBORAH W.

• 5 / 5

  

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  I needed these in a bad way. I called the company to make sure I get the right size and they were so helpful and I got my socks in a week. I wear them all the time. Thanks for everyone’s help.

  Review of 9/26/24, following an experience of 9/8/24 by MARGARET H.

• 5 / 5

  

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  Wonderful personnel and great service! My delivery only took two days! Thank you, thank you!

  Review of 9/26/24, following an experience of 9/18/24 by JOANNE H.

• 3 / 5

  

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  We love your stockings. But my mother who is partially blind, hard of hearing and old had troubles getting her order to go through. She was upset that she couldn't get it to work online, and that you guys asked her so many details that she had troubles remembering to verify that it was her when she called. She finally had to ask me to order her stockings for her. Please be patient and work with the old.

  Review of 9/26/24, following an experience of 9/16/24 by ANNA W.

  Answer by brightlifedirect.com

  

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  Thank you so much for sharing this, and we completely understand how tough that must’ve been for your mom. We definitely want to make the process easier, especially for older customers who may need extra help. We're really glad she has your support, but we’ll take your feedback to heart and work on making things smoother for everyone, including being more patient and accommodating when they call. Please let her know we’re here for her, and we truly appreciate you both!

• 3 / 5

  

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  You're asking for a review before the merchandise is received?

  Review of 9/26/24, following an experience of 9/20/24 by BARBARA P.

  Answer by brightlifedirect.com

  

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  We understand how frustrating this can be, however, please note that we have sent this review so we know how your shopping experience while navigating our website. Through this, we can make improvements that is beneficial to all of our customers.

• 4 / 5

  

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  After a mixup in item order, correct item was shipped.

  Review of 9/26/24, following an experience of 9/10/24 by PATRICIA J.

• 5 / 5

  

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  Been doing business with BrightLife for years. Always easy and convenient to order exactly what I need.

  Review of 9/26/24, following an experience of 9/9/24 by ALLEN T.

• 5 / 5

  

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  Outstanding product and customer service!

  Review of 9/26/24, following an experience of 9/7/24 by ELAINE R.

• 5 / 5

  

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  Easy to order both mine and my 91 year old mother to different addresses. Thank you

  Review of 9/26/24, following an experience of 9/10/24 by ANTONETTE C.

• 5 / 5

  

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  Please make straps instead of velcro. It would be better for adjusting and last longer

  Review of 9/26/24, following an experience of 9/3/24 by THERESA T.

• 5 / 5

  

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  Ordering was made easily as was returns until I found the right fit.

  Review of 9/26/24, following an experience of 8/31/24 by JUDITH Z.

• 5 / 5

  

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  The compression socks are excellent.

  Review of 9/26/24, following an experience of 9/1/24 by KATHERINE K.

• 5 / 5

  

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  Register an account, it then keeps your previous orders, get when reorder is needed

  Review of 9/26/24, following an experience of 9/5/24 by JOHN H.

• 1 / 5

  

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  Terrible—too tight

  Review of 9/26/24, following an experience of 8/31/24 by SHIRLEY R.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear that the fit wasn’t right for you. It can be really uncomfortable when compression items don’t meet expectations. Your comfort is important to us! Our customer service team will reach out to you to assist you with our return process. Thank you for your feedback as this will help us improve.

• 5 / 5

  

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  I have big feet, and most other socks are just too tight and restricting. These are very comfortable.

  Review of 9/26/24, following an experience of 9/3/24 by EDWARD S.

• 4 / 5

  

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  Very easy to order my new Juzo stocking slippie. I bought two. One for myself, one for a coworker. They came without directions. I called customer service and spoke with a very nice man who said he would email me the instructions and did not. I did a YouTube search and determined I was also missing handles that helped pull the slippie through the stocking. This was not a good purchase for me. Could have used a little more explanation on the website. I am an occupational therapist. Was hopeful to have found a solution for the neverending difficulty to put on compression stockings.

  Review of 9/26/24, following an experience of 8/31/24 by KYLIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  These are very comfortable and easy to hand wash or launder on gentle cycle. Since I started wearing them I've had two friends tell me they routinely wore them, too. And one of them was a foot and ankle surgeon.

  Review of 9/26/24, following an experience of 9/3/24 by CHARLES L.

• 5 / 5

  

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  These stockings have been a live saver. I only wear them 2-3 times a week and the aches in my legs are gone. As an African woman, I hate to wear tights all the time. So I get relief for 2-3 days after wearing these for one work day

  Review of 9/26/24, following an experience of 8/25/24 by MAUREEN O.

• 5 / 5

  

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  I was in need of a pair of Compression stockings, and could order them direct and received them in a weeks time. great service!

  Review of 9/26/24, following an experience of 9/4/24 by BETTY J.

• 5 / 5

  

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  N /a

  Review of 9/21/24, following an experience of 9/19/24 by TERENCE C.

• 5 / 5

  

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  Yes, my order was taken care of, and the sales person was very understanding as to what I wanted and needed

  Review of 9/21/24, following an experience of 9/19/24 by MILDRED H.

• 5 / 5

  

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  Items are always very good and are received in a very Timely fashion. I have no complaints about anything I have ordered up to this point.

  Review of 9/21/24, following an experience of 9/14/24 by JEANIE T.

• 4 / 5

  

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  Good product description. Good delivery

  Review of 9/21/24, following an experience of 9/5/24 by AHMAD P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have ordered from you for many years. I usually order the Mediven brand, but I decided to try one of your less expensive sale items. They were obviously not the same as Mediven. Your rep , Charmaine, was timely and cordial with he email responses. I screwed up getting the return back on time, yet she helped me to still get a credit. Your customer service is excellent. I worked in a doctor's office for years and had copies of your site info for our patients. I hope they made use off your site. Thank you

  Review of 9/21/24, following an experience of 9/17/24 by PAT T.

• 5 / 5

  

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  The representative was able to get me into compression sock that fix me. because I am short and a large calf I'm difficult to fix. She did it

  Review of 9/21/24, following an experience of 9/17/24 by ROSALIE B.

• 5 / 5

  

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  Always the greatest to order from. Great products and great service

  Review of 9/20/24, following an experience of 9/15/24 by KAREN G.

• 5 / 5

  

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  Me encanta.Los envíos son rápidos🥰

  Review of 9/20/24, following an experience of 9/16/24 by GLORIA L.

• 5 / 5

  

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  I use the Juzo compression stockings from BrightLife. I DON"T like using them--no one would, but if I have to have them--and I do--this appears to be my best option. I use the soft ones that are called 'chaps' because they fit like the chaps that cowboys wear. They are full-length and have a piece that goes around your waste. They don't slip down like full length ones without the 'chaps' piece. You can use the toilet without having to pull your stockings down like you do with panty hose. There is less binding with these than with other options. They come in a soft option that I find fairly easy to tolerate. Brightlife has been prompt and helpful with orders.. If you have to wear full length compression stockings, I recommend these--you will dislike them a lot less than your other options. Also--they are open toed, and, in my case, sized a bit long--I am 5'6'' and the 'petite' size comes all the way up to my crotch, but they do the job and are as comfortable as compression stockings get.

  Review of 9/20/24, following an experience of 8/28/24 by MARY D.

• 5 / 5

  

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  I was able to find what I was looking for pretty easy and the checkout was easy and simply.

  Review of 9/20/24, following an experience of 9/14/24 by KIM S.

• 5 / 5

  

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  They have quality prouducts, and I needed to return something and it was very easy. I will buy from here in the future too.

  Review of 9/20/24, following an experience of 9/13/24 by DEBORAH W.

• 5 / 5

  

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  My order was processed promptly, and I was advised of the shipping information. I received an email when the order was out for delivery and then when it was delivered. Excellent service!!

  Review of 9/20/24, following an experience of 9/11/24 by ELVA M.

• 5 / 5

  

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  The best prices and fast service too!

  Review of 9/20/24, following an experience of 9/15/24 by RANDY D.

• 5 / 5

  

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  Good quality products and excellent customer service

  Review of 9/20/24, following an experience of 9/18/24 by ATHENA B.

• 5 / 5

  

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  I have always been pleased with the service, the comfort and the durability. I would like to see a nice suntan color that would be more pleasing and look less medacinal. I wear them everyday and recommend Allegro to lots of people. Roger G.

  Review of 9/20/24, following an experience of 9/12/24 by ROGER G.

• 5 / 5

  

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  efficient, freindly and helpfull

  Review of 9/20/24, following an experience of 9/11/24 by PATRICK W.

• 5 / 5

  

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  Excellent company with very good prices. They have very very good Allegro products.

  Review of 9/20/24, following an experience of 9/16/24 by GORDON L.

• 5 / 5

  

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  Andre was very helpful with placing my order. I have ordered from Brightlife for many years and always been very satisfied.

  Review of 9/20/24, following an experience of 9/13/24 by ELIEZER K. *

  *Pseudonymized data at the request of the author

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