Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  Know their stuff. Very efficient and helped me get the best deal.

  Review of 10/12/24, following an experience of 10/7/24 by CHUCK L.

• 5 / 5

  

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  excellent customer service

  Review of 10/12/24, following an experience of 10/10/24 by MARILYN C.

• 5 / 5

  

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  I am always satisfied with the products and the quality of the the products I receive. I just wish they would get the cutimed mousse back.

  Review of 10/12/24, following an experience of 10/8/24 by MARY H.

• 5 / 5

  

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  I have been using their products for 17 years. Great people and so helpful since I messed up my order

  Review of 10/12/24, following an experience of 10/7/24 by MICHAEL K.

• 5 / 5

  

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  In the 15 years I have been a customer I am pleased with the customer service, appreciate the email contacts for special sales, and am satisfied with my purchases. Delivery is always on time. I recommend Bright Life Direct in fact I have recommended them to others I know.

  Review of 10/12/24, following an experience of 10/8/24 by LINDA K.

• 5 / 5

  

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  Always fast dependable service

  Review of 10/12/24, following an experience of 10/7/24 by ALLEN T.

• 4 / 5

  

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  The site is generally easy to use and intuitive, but I have had rewards drop off when setting up an order and then deciding not to proceed. I had to call to have the points added back by calling - which was done, just not considerate of my time.

  Review of 10/12/24, following an experience of 10/8/24 by DEDRICK R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Haven’t received yet

  Review of 10/12/24, following an experience of 10/6/24 by JEAN T.

• 5 / 5

  

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  The site is easy to navigate and I love the selection of Juzo armbands. They have a great band at the top and they stay in place all day, even when exercising. Shipping is very fast and the sales are amazing. I also like your rewards program. I have purchased from Brightlife Direct many times.

  Review of 10/12/24, following an experience of 10/8/24 by JEANNETTE P.

• 3 / 5

  

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  I couldn’t get through to customer service. I had a question about which size to buy on one item

  Review of 10/12/24, following an experience of 10/7/24 by BARBARA C.

  Answer by brightlifedirect.com

  

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  We're sorry to hear you had trouble reaching us—that’s definitely not the experience we want for you! We’d love to help you find the right size. We’ll make sure someone from our team reaches out to assist you ASAP.

• 5 / 5

  

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  Very customer oriented, supportive and kind. And the products are great.

  Review of 10/12/24, following an experience of 10/11/24 by JEAN L.

• 5 / 5

  

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  Liz was a very pleasant and happy person to work with. She answered all questions and listened to me. Thank you for a great experience.

  Review of 10/12/24, following an experience of 10/7/24 by JANET S.

• 5 / 5

  

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  Great product! Wonderful customer service.

  Review of 10/12/24, following an experience of 10/6/24 by SHAR C.

• 5 / 5

  

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  This site is easy to navigate when trying to find specific products. The filters are helpful and make finding what I need fast and efficient. I've been ordering from this site for years and I've never had a problem with my order. I'm always pleased with the quality of the products. Plus, there is so much helpful advice on the site to help first time buyers choose the right product for their needs, and information on how to care for their purchase to ensure it lasts.

  Review of 10/12/24, following an experience of 10/3/24 by LAURA S.

• 5 / 5

  

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  The delivery is timely. I love the sales they offer. Will soon find out how they do on exchanges, since I ordered wrong size for my husband.

  Review of 10/12/24, following an experience of 9/23/24 by SHAR C.

• 5 / 5

  

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  I absolutely love these sheer Compression hose an d they were on sale at a great price! ; )

  Review of 10/12/24, following an experience of 10/2/24 by JO P.

• 5 / 5

  

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  I called BrightLife and spoke with a representative. He was very helpful with choosing the correct size. Love the Core Spun stockings!

  Review of 10/12/24, following an experience of 9/24/24 by BARB M.

• 5 / 5

  

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  I love the Sigvaris Motion Flow Tech socks. They are very comfortable.

  Review of 10/12/24, following an experience of 9/23/24 by VALERIE R.

• 5 / 5

  

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  Great experience!

  Review of 10/12/24, following an experience of 9/23/24 by GAIL B.

• 5 / 5

  

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  Quick to ship; and when the item wasn't right for me, they just as quickly approved a return. Speedy refund, too!! Thanks so much!!

  Review of 10/12/24, following an experience of 10/2/24 by JULIE M.

• 5 / 5

  

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  Customer service is Awesome!!

  Review of 10/12/24, following an experience of 9/30/24 by DEBORAH T.

• 5 / 5

  

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  I have dealt with Brightlife Direct for years and have never been dissatisfied with products or service. I especially like their house brand Allegro for value and quality.

  Review of 10/12/24, following an experience of 10/3/24 by WILLIAM M.

• 5 / 5

  

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  The service was quick and very good.

  Review of 10/12/24, following an experience of 9/26/24 by JOAN S.

• 5 / 5

  

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  Excellent product and service.

  Review of 10/12/24, following an experience of 9/30/24 by MONTE C.

• 5 / 5

  

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  The night compression garment is perfect and does it's job well. I am impressed!

  Review of 10/12/24, following an experience of 9/25/24 by DIXIE C.

• 5 / 5

  

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  Excellent selection and quality.

  Review of 10/12/24, following an experience of 9/25/24 by CLARE L.

• 4 / 5

  

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  The site was easy to navigate and had a nice variety of compression stockings. The pair I ordered fit well and did the job of removing fluid from my legs following surgery. The comfort of the stockings is borderline in terms of feel—they feel itchy like wool next to my skin and left a little irritation. Better than Truform, which felt really rough, but not as smooth on the inside as Marena, which unfortunately didn't offer thigh high stockings..

  Review of 10/12/24, following an experience of 9/28/24 by MEREDITH N.

• 5 / 5

  

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  I have purchased Jobst Sensifoot Knee High socks for over 20 years. Excellent product. This sale of $10 per pair; buy 3 pair and get 1 pair free, is the best sale i recall.

  Review of 10/12/24, following an experience of 9/27/24 by ARMAN C.

• 5 / 5

  

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  This was such a positive experience. The wraps fit perfectly! The time from placing the order to when they arrived was very reasonable and I greatly appreciated the quick turn around.

  Review of 10/12/24, following an experience of 9/30/24 by JANICE P.

• 5 / 5

  

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  Responsive and caring!!

  Review of 10/12/24, following an experience of 10/7/24 by KIM C.

• 5 / 5

  

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  Lovely socks! They have made a huge difference during my third trimester of pregnancy. My feet are visibly less swollen and I am in less pain. They are shipped from the USA to the UK and the shipping was the only negative. It’s a little pricey but they arrived and I am a happy customer!

  Review of 10/12/24, following an experience of 9/24/24 by DANIELLE B.

• 5 / 5

  

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  I have used the socks and they work great. So far no complain.

  Review of 10/12/24, following an experience of 10/7/24 by MUHAMMAD M.

• 5 / 5

  

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  Slow delivery.

  Review of 10/12/24, following an experience of 10/2/24 by EDWARD S.

• 5 / 5

  

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  Great service, and great promotions and offers.

  Review of 10/12/24, following an experience of 10/7/24 by HELANI C.

• 5 / 5

  

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  Excellent service, money-back returns, rewards program, and sales!

  Review of 10/12/24, following an experience of 10/4/24 by DEBORAH C.

• 5 / 5

  

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  I got to speak to a live representative, very kind, helpful and efficient. THANK YOUAs of Sun am I have not received my package yet.

  Review of 10/12/24, following an experience of 10/2/24 by DONNA L.

• 3 / 5

  

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  Gloves were not as helpful as I hoped

  Review of 10/12/24, following an experience of 9/20/24 by VALERIE L.

  Answer by brightlifedirect.com

  

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  Thanks for sharing your feedback! We're sorry the gloves didn’t quite meet your expectations. We always want our products to make life easier, so your feedback is greatly appreciated. If there’s another option or solution that might work better, we’re happy to help you find it! Please feel free to contact our customer service team—we’re here to support you.

• 5 / 5

  

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  They have great products and wonderful service

  Review of 10/12/24, following an experience of 9/15/24 by KAREN G.

• 5 / 5

  

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  Your customer service person was very knowledgeable and helpful. He got my order right, and I am thankful

  Review of 10/12/24, following an experience of 9/19/24 by DEBORAH W.

• 5 / 5

  

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  The wraps I ordered, is what I was expecting.

  Review of 10/12/24, following an experience of 9/21/24 by TOM P.

• 5 / 5

  

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  Easy to navigate site. Order was in stock and came in a timely manner. The compression hose are very well made. They stay up without sliding down and the material is very sturdy. I am very satisfied with my order

  Review of 10/12/24, following an experience of 9/19/24 by MARY C.

• 4 / 5

  

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  I like the leggings, they feel really good around my legs and give good support, the only problem I have they roll down on my waist. But I would buy them again.

  Review of 10/12/24, following an experience of 9/21/24 by DANIEL M.

• 5 / 5

  

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  Easy to navigate and super fast delivery. Reasonable prices

  Review of 10/12/24, following an experience of 9/16/24 by MARI R.

• 5 / 5

  

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  Have been buying from Brightlife for many years. Love how they keep you informed about the delivery of your purchase.

  Review of 10/12/24, following an experience of 9/18/24 by REGINA N.

• 5 / 5

  

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  They were very helpful in Replacing my socks and getting another pair in the mail before the return was complete

  Review of 10/12/24, following an experience of 9/19/24 by MILDRED H.

• 5 / 5

  

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  This is a good company to order from. Merchandise comes quickly and is packaged well. If there is a problem, customer service is very helpful and will replace any damaged items. I would gladly recommend them.

  Review of 10/12/24, following an experience of 9/16/24 by BONNIE SHEILA R.

• 5 / 5

  

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  very happy

  Review of 10/12/24, following an experience of 9/16/24 by LAWRENCE S.

• 4 / 5

  

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  Ok fit, kind of helps with swelling, too expensive.

  Review of 10/12/24, following an experience of 9/18/24 by DONALD P.

• 5 / 5

  

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  Very fast shipping was much appreciated. The wrap liners are good quality and are a resonable price.

  Review of 10/12/24, following an experience of 9/11/24 by ELVA M.

• 5 / 5

  

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  As always, fast service, excellent quality

  Review of 10/12/24, following an experience of 9/19/24 by SANDY A.

• 5 / 5

  

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  Brightlife direct is a great company, have been using them for seeral years. I wish they offered more percentage off though on Therafirm, very expensive.

  Review of 10/12/24, following an experience of 9/17/24 by VIRGINIA H.

• 5 / 5

  

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  I have been a customer for over 10 years. I love this product and recommend it to everyone.

  Review of 10/12/24, following an experience of 9/21/24 by EMILY H.

• 5 / 5

  

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  All great the best

  Review of 10/12/24, following an experience of 9/16/24 by ELLEN L.

• 5 / 5

  

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  Good selection; Shipped promptly .

  Review of 10/12/24, following an experience of 9/21/24 by JUDY N.

• 5 / 5

  

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  I love the nylons will probably be ordering another ankle wrap and velco leg wrap for my lyphademia

  Review of 10/12/24, following an experience of 9/21/24 by LUCYANNE L.

• 5 / 5

  

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  quick shipping, easy to navigate, great results

  Review of 10/12/24, following an experience of 9/18/24 by AMAYA R.

• 5 / 5

  

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  The website is very easy to navigate, orders are shipped within a few days, and you can track the shipment. The knee high compression stockings run true to size given on the size chart. The stockings wash well in a mesh garment bag placed in the washing machine and they are long lasting.

  Review of 10/10/24, following an experience of 10/1/24 by SUZANNE B.

• 5 / 5

  

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  Highly satisfaction with delivery and reliability of products.

  Review of 10/10/24, following an experience of 9/19/24 by TERENCE C.

• 5 / 5

  

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  I am very pleased with the profession customer service and how quickly they resolve your concerns, and their product knowledge - excellent

  Review of 10/10/24, following an experience of 10/3/24 by CYNTHIA K.

• 5 / 5

  

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  Great service and products!

  Review of 10/10/24, following an experience of 10/4/24 by LESLIE H.

• 5 / 5

  

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  Have been shopping with Brightlife Direct for my compression pantyhose now for several years. They offer an array of products,and in this array,prices one can afford,and the support hose is a great quality and price. Have recommended them to others ,they shop here also.the delivery is always speedy .

  Review of 10/10/24, following an experience of 10/4/24 by ROJEAN S.

• 5 / 5

  

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  amazing customer service. i was not successful trying to reach them by phone but they responded to my email almost immediately and resolved the issue easily. looking forward to doing business with them again.

  Review of 10/10/24, following an experience of 9/20/24 by VINCENT N.

• 5 / 5

  

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  Quality products & reliable service. Thank you.

  Review of 10/10/24, following an experience of 9/14/24 by NATHALIE A.

• 3 / 5

  

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  I ordered Therafirm stockings and had to take a “best guess” at size to order. I searched for a Therafurm sizing chart, but could not go ind one.

  Review of 10/10/24, following an experience of 10/4/24 by MARY G.

  Answer by brightlifedirect.com

  

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  Thanks for sharing your experience! Sizing can definitely be tricky without a chart. If you’re still unsure, please feel free to contact our customer service team and they’d be happy to help you find the right fit. Also, please note that the size chart can be found on the product page, just click the link "Click Here for Sizing Chart". We appreciate you bringing this up!

• 5 / 5

  

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  Easy to order, fast delivery, good products

  Review of 10/10/24, following an experience of 9/14/24 by JEANIE T.

• 5 / 5

  

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  i have been using this company for years. they always ship very fast and are very nice if you have any problems.

  Review of 10/9/24, following an experience of 10/1/24 by MICHAEL K.

• 5 / 5

  

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  I really like the nylons after a couple of washes they stretch and I have issues with my wraps staying up but I do like them

  Review of 10/9/24, following an experience of 9/30/24 by LUCYANNE L.

• 5 / 5

  

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  Order processed very quickly!! In the past, my order has always been accurate. A pleasure to do business with!

  Review of 10/9/24, following an experience of 10/2/24 by SCHELLY N.

• 5 / 5

  

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  Always has the stockings that I need and I get them very quickly. Great company to work with, great customer service.

  Review of 10/9/24, following an experience of 10/1/24 by NANETTE P.

• 5 / 5

  

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  Good product, decent prices, and free shipping

  Review of 10/9/24, following an experience of 9/30/24 by MONIQUE A.

• 4 / 5

  

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  I have been ordering from BrightLife for several years and I am very happy with their products and service.

  Review of 10/9/24, following an experience of 9/30/24 by CAROL N.

• 4 / 5

  

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  A little hard to find what you want

  Review of 10/9/24, following an experience of 10/3/24 by CAROL M.

• 5 / 5

  

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  Excellent

  Review of 10/9/24, following an experience of 10/3/24 by BRUNO N.

• 5 / 5

  

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  I usually call in my order, and I get excellent service!

  Review of 10/9/24, following an experience of 10/1/24 by ELIZABETH S.

• 5 / 5

  

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  Great company! I buy all my support hose there.

  Review of 10/9/24, following an experience of 9/16/24 by LAVERNE B.

• 5 / 5

  

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  Product was exactly as described and delivered as expected

  Review of 10/9/24, following an experience of 9/29/24 by ELEANOR G.

• 5 / 5

  

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  Clear website, easy ordering, plenty of status emails, package arrived quickly. Simple things every store ought to do, but they did them all well.

  Review of 10/9/24, following an experience of 9/24/24 by JIM H.

• 5 / 5

  

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  I have been purchasing my compression sleeves from BrightLife Direct for many years and have always been satisfied with the products I received.

  Review of 10/9/24, following an experience of 9/16/24 by MILDRED S.

• 5 / 5

  

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  Products offered and superior customer service. Has me becoming a customer coming back time after time.

  Review of 10/9/24, following an experience of 9/13/24 by MARK S.

• 3 / 5

  

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  Material seems stiffer than others

  Review of 10/9/24, following an experience of 9/12/24 by KIMBERLY M.

  Answer by brightlifedirect.com

  

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  Thank you for your feedback! We totally get how the material’s feel can make a big difference in comfort. If you’re looking for something a bit softer or with more flexibility, please feel free to reach out to our customer service team and we’d be happy to suggest other options that might work better for you.

• 4 / 5

  

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  Your site provided easy access to important size measurement info--with many choices available to purchase. Delivery was quick. Good quality knee-hi with firm weave that resists rips and runs. The binding at the top does not create tourniquet under knee.

  Review of 10/9/24, following an experience of 9/17/24 by ANITA P.

• 5 / 5

  

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  The customer service and delivery is excellent.

  Review of 10/9/24, following an experience of 9/12/24 by KATHLEEN C.

• 3 / 5

  

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  I am happy with my order experience other than the suntan color for the Jobst compression socks was much darker than what I thought was indicated in the online picture for the product. I usually wear regular socks over my compression socks, so it doesn't really matter.

  Review of 10/9/24, following an experience of 9/16/24 by GUS K. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thanks for letting us know! We're glad to hear you’re happy with your overall order experience. The color differences can definitely be surprising sometimes—screens don’t always show the exact shade. Good to know that wearing regular socks over them solves the issue for you though! If you ever want help choosing a shade closer to what you have in mind, feel free to reach out to our customer service team—we’d be happy to assist you.

• 5 / 5

  

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  I don't write reviews.

  Review of 10/9/24, following an experience of 9/13/24 by MARY D.

• 4 / 5

  

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  I have always (at least 20years) loved the allegro knee high 15-20 support stockings however the sizing has changed. They are linger than they used to be and I am not fond of how they fit. I’m very disappointed! I exchanged twice trying the small instead of medium then settled on the small. I have not lost weight. They feel so binding on my feet but I do not like how long the mediums are on my thighs. So disappointing!

  Review of 10/9/24, following an experience of 9/18/24 by KAREN J.

• 5 / 5

  

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  Thank you so much for offering these products. The shipping and arrival time was much shorter than expected. The fit is great. The government allows for three free bras and pads but it takes over 4 months to get authorization to order and purchase. The garments I purchased had to come out of my pocket. so I haw happy with the discount codes.

  Review of 10/9/24, following an experience of 9/16/24 by BARBARA S.

• 4 / 5

  

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  I had one problem but everything at the end was agreeable. I went to the site to take advantage of an offer for a free pair of socks if I purchased two. At the end of ordering these socks I was given an offer of 15% off if I allowed commercials on my phone. I agreed, got the discount but lost the free pair of socks. The result was an acceptable price for the two socks so I completed the sale.

  Review of 10/9/24, following an experience of 9/30/24 by LARRY R.

• 5 / 5

  

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  I really like the Allegro thigh hi compression stockings.

  Review of 10/9/24, following an experience of 9/27/24 by CYNTHIA K.

• 5 / 5

  

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  The website was user friendly and ordering was easy. Price of stockings were less than most competitors. Good quality and fit perfect!

  Review of 10/9/24, following an experience of 9/18/24 by KRISTIN R.

• 5 / 5

  

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  Order was easy to place and got notice very quickly that order was received and a day or so after that they notified me that it was shipped. Got it in just a few days. Price was less than an order placed by my wound doctor.

  Review of 10/9/24, following an experience of 9/26/24 by HARLAN H.

• 5 / 5

  

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  Quick and efficient delivery

  Review of 10/9/24, following an experience of 9/26/24 by MARGARET I.

• 5 / 5

  

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  Service is fast and accurate!

  Review of 10/9/24, following an experience of 9/18/24 by GRACE W.

• 4 / 5

  

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  Navigating the website was easy; the products I ordered are great; delivery was a little slow and the product boxes were smashed. Fortunately, the compression stockings were not damaged.

  Review of 10/9/24, following an experience of 9/16/24 by SHANNON S.

• 5 / 5

  

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  Representative was outstanding

  Review of 10/9/24, following an experience of 9/18/24 by JAMES W.

• 5 / 5

  

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  these are everything that they are suppose to be. I love they Juzo arm sleeve and the gauntlet

  Review of 10/9/24, following an experience of 9/9/24 by CECELIA J.

• 5 / 5

  

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  Your site is easy to use. I always shop here first when I'm looking for certain products.

  Review of 10/9/24, following an experience of 9/10/24 by DEANNA G.

• 4 / 5

  

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  I needed the stockings over a Holiday Weekend. I got help on Tuesday which was fine. If ordering on your phone it is difficult as the size chart does not always appear.

  Review of 10/9/24, following an experience of 9/3/24 by MARY L.

• 5 / 5

  

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  Your product was nearly half the price of the company I have been using for 5 years. Easy on and off and works as good if not better than the better known product. I’ll order from BriteLife again

  Review of 10/9/24, following an experience of 9/11/24 by KATHLEEN S.

• 5 / 5

  

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  These are my favorite socks of all !!

  Review of 10/8/24, following an experience of 9/9/24 by THOMAS R.

• 5 / 5

  

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  Great prices, shipping is reasonable

  Review of 10/8/24, following an experience of 9/28/24 by TRACY S.

Reviews displayed in chronological order