Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  Fast delivery and INCREDIBLE customer service!

  Review of 8/6/24, following an experience of 7/18/24 by ALEXANDER P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Fit comfortably; just 8-15 mmm compression which is comfortable yet supportive Pending how well they wear and hold up, I would get again (just got and started wearing)

  Review of 8/6/24, following an experience of 7/20/24 by DAVID S.

• 5 / 5

  

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  Brightlife had the exact item-8mm compression stocking immediately available for purchase. Site/ordering process was really easy to use. Purchased 2 pair for my wife at a very fair price, with new customer discount the shipping cost was covered. So far the stocking were exactly as featured.

  Review of 8/6/24, following an experience of 7/21/24 by ARTHUR W.

• 5 / 5

  

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  the only thing i would change is the top band of the knee high stockings., itis much too tight especialy for people with heavier legs..thankyou for your nice service and your good stockings.Rachel

  Review of 8/6/24, following an experience of 7/23/24 by GLENNIE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service. Many choices.

  Review of 8/6/24, following an experience of 7/20/24 by ANN W.

• 5 / 5

  

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  Always first class service

  Review of 8/6/24, following an experience of 7/16/24 by MARGARET W.

• 5 / 5

  

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  Great quality 20-30 support sheer hose. They were easy to order and shipping worked well

  Review of 8/6/24, following an experience of 7/17/24 by VICTORIA L.

• 5 / 5

  

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  i called customer service to help me with a problem and rvey came through 100%.

  Review of 8/6/24, following an experience of 7/17/24 by DEBORAH S.

• 5 / 5

  

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  It was delivered within a week. I was pleased with the customer service.

  Review of 8/6/24, following an experience of 7/17/24 by LORI B.

• 5 / 5

  

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  Great

  Review of 8/6/24, following an experience of 7/16/24 by GREGORY C.

• 5 / 5

  

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  The company ordering and delivery were excellent. The product itself was thinner than expected and cost a lot for what it is,

  Review of 8/6/24, following an experience of 7/18/24 by LARRY F.

• 5 / 5

  

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  I have been purchasing your compression stockings for many years.

  Review of 8/6/24, following an experience of 7/18/24 by XZAVIER M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I bought knee high compression nylons and the last bunch are not staying up and falling down so I have to pull them up all day! Very annoying! I never had trouble before and I have been buying them for years. Maybe the quality has changed!

  Review of 8/6/24, following an experience of 7/17/24 by JANINE K.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear that your knee-high compression nylons aren’t staying up. This sounds super frustrating, especially since you’ve been a loyal customer for years. It’s possible that there may have been a change in the product and we understand how frustrating this must be. Thank you for bringing this to our attention and we'll look into this so we know what to improve on our products.

  Answer by Janine K

  

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  Well, I am really sorry with this response. You say it is possible that here may have been a change in the product and at my cost I have knee highs that do not stay up. I think I should be sent the last order which was in January to compensate me. I know you only give 90 days on them but they are not good. That is not my fault that they do no stay up. I am very disappointed in your response! I have been a loyal customers for years! Thank you!

  Show exchanges Hide exchanges
• 5 / 5

  

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  good results

  Review of 8/6/24, following an experience of 7/18/24 by JACK G.

• 5 / 5

  

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  BrightLife service is outstanding. The employees are professional, diligent, patient and polite. I order Sigvaris sheer medical stockings because Sigvaris sheer products offer support with comfort. Sigvaris sheer stockings do not appear to be medical stockings.

  Review of 8/6/24, following an experience of 7/18/24 by JANICE W.

• 5 / 5

  

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  My experience with Brightlife direct is very satisfactory, customer service is open to help in a friendly manner.

  Review of 8/6/24, following an experience of 7/17/24 by ALLIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Products are well made, reasonable in cosy, fast deliivery, great sales! I would highly recommend.

  Review of 8/6/24, following an experience of 7/18/24 by ELIZABETH Z.

• 5 / 5

  

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  I have been with you for about 20 yrs and am very satisfied with ordering.

  Review of 8/6/24, following an experience of 7/18/24 by WILMA S.

• 5 / 5

  

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  The order and delivery were great. I am pleased with my compression stockings.

  Review of 8/6/24, following an experience of 7/17/24 by ALICE P.

• 5 / 5

  

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  BrightLife Allegra stockings are the only stockings I have worn for over 10 years. I love the way they fit and feel.

  Review of 8/6/24, following an experience of 7/17/24 by CHERLYN K.

• 5 / 5

  

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  Very comfortable, easy to get on. Wish there were more design options.

  Review of 8/6/24, following an experience of 7/18/24 by HELENE H.

• 5 / 5

  

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  Have been buying compression socks for over 15 years and everything has gone very well every time. Don't remember how I found out about BrightLife Direct, but sure am glad I did.

  Review of 8/6/24, following an experience of 7/18/24 by CLIFFORD L.

• 4 / 5

  

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  Great customer service, actual person, thanks

  Review of 8/6/24, following an experience of 7/18/24 by GRACE O.

• 5 / 5

  

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  Customer service fixed a mistake I made without question! Awesome company.

  Review of 8/6/24, following an experience of 7/17/24 by ZACH D.

• 5 / 5

  

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  the sigvarus compression hose 60% cotton are wonderful.

  Review of 8/6/24, following an experience of 7/15/24 by GARL G.

• 5 / 5

  

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  Phone order. Everything very satisfactory.

  Review of 8/6/24, following an experience of 7/16/24 by KENNETH R.

• 5 / 5

  

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  As always, prompt delivery of the ordered items. The stockings are as advertised.

  Review of 8/6/24, following an experience of 7/15/24 by CATHERINE N.

• 5 / 5

  

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  I ordered by phone

  Review of 8/6/24, following an experience of 7/16/24 by ALFRED J.

• 5 / 5

  

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  Always helpful in finding the items I am needing.

  Review of 8/6/24, following an experience of 7/15/24 by CAROL L.

• 5 / 5

  

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  Excellent service and quality products. Very satisfied with purchases.

  Review of 8/6/24, following an experience of 7/16/24 by MARK W.

• 5 / 5

  

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  Everything was very easy - ordered same item I've used for a number of years. Very pleased with the greater selection of sizes!

  Review of 8/6/24, following an experience of 7/16/24 by BRIGIT T.

• 5 / 5

  

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  The person I spoke with to order my supplies was fantastic and they arrived very quickly. Pricing is awesome.

  Review of 8/6/24, following an experience of 7/15/24 by KRIS Z.

• 5 / 5

  

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  i WARE THEM ALL THE TIME. .

  Review of 8/6/24, following an experience of 7/15/24 by SHARON C.

• 5 / 5

  

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  All my items were in stock, promo prices were appealing, delivery time beat estimate.

  Review of 8/6/24, following an experience of 7/15/24 by HOWARD M.

• 4 / 5

  

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  Easy on, easy off. Comfortable.

  Review of 8/6/24, following an experience of 7/15/24 by JOHN D.

• 5 / 5

  

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  I have been buying from Brightlife for years, great service, great product, Allegro every day. They do take a beating. Roger G.

  Review of 8/6/24, following an experience of 7/16/24 by ROGER G.

• 5 / 5

  

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  I love the bright colors, make a bad situation somewhat better. Do not like that if their sizes don't fit you, you are out a $ NO RETURNS

  Review of 8/6/24, following an experience of 7/5/24 by ALEXIS M.

• 5 / 5

  

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  they are easy to do business with. Web page ordering works well. Shipments are quick.

  Review of 8/6/24, following an experience of 7/15/24 by PHIL P.

• 5 / 5

  

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  I have been getting stockings from Brightlife for many years. I always get excellent service from them, both over the phone and in the delivery of the product.

  Review of 8/6/24, following an experience of 7/16/24 by DAVID D.

• 4 / 5

  

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  The compression stockings that I purchased looked right for my size, but because of the size of my leg, I was only able to pull the stockings half the way up my legs. That was a little disappointing to me.

  Review of 8/6/24, following an experience of 7/15/24 by MORRIS M.

• 5 / 5

  

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  excellent for years

  Review of 8/6/24, following an experience of 7/16/24 by H. CRAIG M.

• 5 / 5

  

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  I've been a customer for a lot of years and swear by the quality of the product and the customer service. I'm a big fan!

  Review of 8/6/24, following an experience of 7/15/24 by JUDY T.

• 5 / 5

  

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  The customer service staff have been very helpful.

  Review of 8/6/24, following an experience of 7/15/24 by CHARLES H.

• 5 / 5

  

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  I called the BrightLife customer service line and got excellent service and advice from a live knowledgeable person! This is probably my 4th time ordering from this awesome company!

  Review of 8/6/24, following an experience of 7/15/24 by JANE R.

• 4 / 5

  

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  Don't find the items that I want to order on your web sight. Have to call to place an order.

  Review of 8/6/24, following an experience of 7/15/24 by ABIGALE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All 5 star. From reception to arrival. I am very impressed with the whole experience and the stockings are comfortable and an excellent garment to wear. Thank you. Julia ⚘️

  Review of 8/6/24, following an experience of 7/12/24 by JULIA W.

• 5 / 5

  

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  Exactly what I ordered! Arrived quickly.

  Review of 8/6/24, following an experience of 7/15/24 by JANEL G.

• 5 / 5

  

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  Your compression sock fit me the best, thank you.

  Review of 8/6/24, following an experience of 7/14/24 by PAMELA SUE B.

• 5 / 5

  

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  Very knowable people on the phone Every Time I have called and ordered from you folks. And fast shipping even though it was USPS..... but I guess anything beets Fed-ex. Aces in my book.

  Review of 8/6/24, following an experience of 7/15/24 by DANIEL S.

• 5 / 5

  

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  Brightlife direct is a dependable place to shop. Site is easy to navigate, ordering is very easy, and delivery's are always prompt.

  Review of 8/6/24, following an experience of 7/3/24 by JUDY T.

• 5 / 5

  

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  I’m an older senior so I had help but it went smoothly.

  Review of 8/6/24, following an experience of 7/11/24 by SANDRA F.

• 5 / 5

  

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  Allegro surgical weight open toe are the best compression hose on the market. They are durable. They can be washed multiple times. I've tried several brands and these are by far the best

  Review of 8/6/24, following an experience of 7/14/24 by DENISE R.

• 4 / 5

  

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  The stockings Ipurchased are just what I need.

  Review of 8/6/24, following an experience of 7/14/24 by NANCY M.

• 3 / 5

  

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  Good customer service, but very slow delivery, at least for international orders.

  Review of 8/6/24, following an experience of 7/12/24 by MARIA C.

  Answer by brightlifedirect.com

  

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  Thanks for your feedback! We're glad to hear you had a good experience with our customer service, but we're sorry the delivery was slow. We’re working on improving our international shipping times to better serve you. Thank you for your patience and for sharing your experience with us!

• 5 / 5

  

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  There wasn't an option to choose the strength of the support.

  Review of 8/6/24, following an experience of 7/15/24 by KATHARINE S.

• 5 / 5

  

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  very satisfied over several years

  Review of 8/6/24, following an experience of 7/15/24 by DONALD C.

• 4 / 5

  

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  site navigation was good, delivery was prompt.

  Review of 8/6/24, following an experience of 7/13/24 by STEPHEN L.

• 5 / 5

  

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  They fit well and are comfortable.

  Review of 8/6/24, following an experience of 7/15/24 by ROBERT F.

• 5 / 5

  

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  Brightlife has met my needs for over 15 years. Excellent service and quality clothing. Thank you and hope your high standards never change

  Review of 8/6/24, following an experience of 7/15/24 by ABATE R.

• 5 / 5

  

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  Customer service very helpful with my selection of correct compression stockings, ease of placing order and delivery excellent.

  Review of 8/6/24, following an experience of 7/15/24 by NAOMI M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always great products and service

  Review of 8/6/24, following an experience of 7/14/24 by BRUCE P.

• 3 / 5

  

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  The delivery was very slow.

  Review of 8/6/24, following an experience of 7/12/24 by THERESA S.

  Answer by brightlifedirect.com

  

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  We're sorry to hear that your delivery was slow. We strive to get orders to our customers as quickly as possible, and it's disappointing to hear we fell short this time. Your feedback is valuable and we’ll work on improving our delivery times. Thank you for sharing your experience and we hope to serve you better in the future.

• 4 / 5

  

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  Sigvaris knee socks are extremely comfortable but I'm not certain that the graduated compression (which is perfect) will last long given the material; time will tell but for now ... they're great!

  Review of 8/6/24, following an experience of 7/12/24 by CARLA F.

• 5 / 5

  

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  Quick service. Wide availability of products.

  Review of 8/6/24, following an experience of 7/5/24 by KATHRYN F.

• 1 / 5

  

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  Two times used already torn

  Review of 8/6/24, following an experience of 7/7/24 by MOHAMMAD A.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear that your item was already damaged after just two uses. That's definitely not the quality we aim for. We appreciate you for bringing this to our attention and we'll look into this on how we can improve our products. Thanks for sharing your experience, and we hope to serve you better in the future.

• 5 / 5

  

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  Nothing to report. Order accomplished desired end result.

  Review of 8/6/24, following an experience of 7/10/24 by ARI G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I do order online most of the time. The website is very easy to navigate.

  Review of 8/6/24, following an experience of 7/11/24 by PATRICIA G.

• 1 / 5

  

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  I never received my order. No one answererd my e-mails. Wasted a lot of money for nothing. Don’t buy here, it’s all fake.

  Review of 8/6/24, following an experience of 7/1/24 by ASJA L.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear about your experience. It’s unacceptable that you haven’t received your order and haven’t had any response to your emails. We want to address this right away. Our customer service team will reach out to you and we’ll investigate what happened and work to resolve it. We appreciate you for bringing this to our attention and we’re here to help get this sorted out.

  Answer by Asja L

  

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  I‘m happy to hear that. I ordered medical gloves which are urgently needed. They were supposes to be delieverd by the middle of july. Thank you for your kind reply. I hope you‘ll find out what happened.

  Show exchanges Hide exchanges
• 4 / 5

  

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  After order was placed, the item took more than a week to ship. Once received, the item reasonably met expectations. The item descriptions on the web site could have been more concise.

  Review of 8/6/24, following an experience of 7/5/24 by JOHN F.

• 5 / 5

  

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  Affordable high quality compression wear that's delivered free to your doorstep. My daughter has POTS and the Allegro products are her go-to for the last 7 years. The rewards program is a plus.

  Review of 8/5/24, following an experience of 7/21/24 by CHERYL G.

• 5 / 5

  

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  Definitely the bedside for compression products, choice, quality, price but most especially they excel in customer service.

  Review of 8/5/24, following an experience of 7/22/24 by CARMEN R.

• 5 / 5

  

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  Easy to order, super fast delivery! Great descriptions

  Review of 8/5/24, following an experience of 7/22/24 by KARI A.

• 5 / 5

  

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  Love Brightlife. My husband and I are very pleased with the product we use.

  Review of 8/5/24, following an experience of 7/26/24 by MARTHA G.

• 5 / 5

  

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  I have not even received the product yet ordered. You are a little premature.

  Review of 8/5/24, following an experience of 7/27/24 by DAN H.

• 4 / 5

  

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  order received quickly Fit okay

  Review of 8/5/24, following an experience of 7/20/24 by DAVID S.

• 5 / 5

  

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  I found it is best for me to order men's knee highs because the feet are larger. My feet aren't particularly large, but I have toe problems and these Ease knee highs with the "balloon toes" are the most comfortable knee highs I own. I have tried many different brands over the years and, for me, these are the best!

  Review of 8/5/24, following an experience of 7/19/24 by JOYCE S.

• 5 / 5

  

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  I have been using their products for many years. I have found them to be very reliable and their service is always the very best.

  Review of 8/5/24, following an experience of 7/26/24 by DEWAYNE H.

• 5 / 5

  

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  I have only had great experiences every time I place an order. I receive my products promptly and the quality is excellent. The team members are always helpful.

  Review of 8/5/24, following an experience of 7/22/24 by BRENDEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Feels great.

  Review of 8/5/24, following an experience of 7/19/24 by ETHEL H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have been ordering from Brightlife for a number of years. Ordering online is very easy and if it is necessary to call customer service they are always very helpful.

  Review of 8/5/24, following an experience of 7/26/24 by PATRICIA G.

• 4 / 5

  

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  All ok found what I needed

  Review of 8/5/24, following an experience of 7/7/24 by JANINE G.

• 3 / 5

  

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  not as padded as I had expected.

  Review of 8/5/24, following an experience of 7/12/24 by DOLPH W.

  Answer by brightlifedirect.com

  

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  Thanks for sharing your feedback. We're sorry to hear that the padding wasn’t what you expected. If you’re looking for an alternative, our customer service team can help recommend a different product that might better meet your needs. We want to ensure you’re completely satisfied with your purchase. Thanks again for letting us know, and we’re here to help you find the right fit!

• 5 / 5

  

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  Top notch! I've been buying their Allegro stockings for years; they're great!

  Review of 8/5/24, following an experience of 7/13/24 by SANDY M.

• 5 / 5

  

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  Very comfortable! Look nice on

  Review of 8/5/24, following an experience of 7/8/24 by SANDI A.

• 5 / 5

  

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  Everything was fine.

  Review of 8/5/24, following an experience of 7/12/24 by REGINALD&MAVIS M.

• 5 / 5

  

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  Always a great product and fast delivery!

  Review of 8/5/24, following an experience of 7/13/24 by FRANK AND BARB B.

• 5 / 5

  

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  My phone conversation and order went well. Agent was kind, efficient and took care of all my needs quickly.

  Review of 8/4/24, following an experience of 7/25/24 by MARISELA G.

• 5 / 5

  

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  Good

  Review of 8/4/24, following an experience of 7/25/24 by WILLIAM A.

• 5 / 5

  

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  I'm ordering the same thing every time, so my navigation is pretty straight forward. But on those occasions when I'm curious about other things it's easy to maneuver.

  Review of 8/4/24, following an experience of 7/18/24 by CLIFFORD L.

• 5 / 5

  

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  Love them. The minute I put them in my shoes my feet and knees felt better.

  Review of 8/4/24, following an experience of 7/22/24 by ANNA M.

• 5 / 5

  

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  Excellent

  Review of 8/4/24, following an experience of 7/20/24 by COLIN S.

• 5 / 5

  

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  Always pleased with my order!fast shipping and reliable customer service

  Review of 8/4/24, following an experience of 7/12/24 by MARIA C.

• 5 / 5

  

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  They offer a great selection, are helpful and have great customer service. Have been ordering from them for years and never disappointed.

  Review of 8/4/24, following an experience of 7/19/24 by LYNN M.

• 5 / 5

  

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  Love this toe cap! For off the shelf It does a better job compressing my toes than my custom ! Highly recommend !

  Review of 8/4/24, following an experience of 7/12/24 by PAMELA F.

• 4 / 5

  

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  Previously had friendly, helpful advice on sizing when ordering 2 compression calf wraps. When my order arrived in 2 identical boxes I discovered that the product in-side one of the boxes was an incorrect size??? Called customer service who apologized and immediately ordered a replacement, and emailed me a return shipping label for returning the incorrect item. Again excellent service! Had I not had this little inconvenience my rating of the Company would be 5 Stars!

  Review of 8/4/24, following an experience of 7/12/24 by RAVEN K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good products

  Review of 8/4/24, following an experience of 7/12/24 by MARGIE P.

• 3 / 5

  

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  The fabric is good, but it’s hurting my toe nails. I wish they’re little bit loose at the toes.

  Review of 8/4/24, following an experience of 7/11/24 by LINH L.

  Answer by brightlifedirect.com

  

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  Thanks for sharing your thoughts. It’s great to hear that you like the fabric, but we're sorry to hear about the discomfort with your toenails. We can help you find a style with a bit more room in the toe area. Please reach out to our customer service team for assistance with an exchange or a recommendation. Your comfort is important to us, and we’re here to help you find the perfect fit! Thanks for sharing your experience with us.

• 5 / 5

  

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  This site deserves a "10" Had a little glitch in my order but they responded immediately and solved the problem. Rare today!! Will use them again if needed.

  Review of 8/4/24, following an experience of 7/12/24 by DEANNE BUNTON A.

• 3 / 5

  

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  Only one of two items ordered came in correct size. I needed 20-30 mm and was sent 15-20, Now i get to pay for shipping on return. I am not happy.

  Review of 8/4/24, following an experience of 7/19/24 by JOYCE K.

  Answer by brightlifedirect.com

  

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  We're sorry to hear about the mix-up with your order and the inconvenience of having to pay for return shipping. That’s definitely frustrating. We appreciate you for bringing this to our attention and we'll look into this so we can improve our process and ensure that this will not happen again. Thanks for sharing your experience with us and we hope to serve you better in the future.

• 5 / 5

  

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  Very satisfied

  Review of 8/4/24, following an experience of 7/11/24 by LAWRENCE S.

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