Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

  Edit Flag

  It was great no problem

  Review of 6/4/24, following an experience of 5/31/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I have been ordering from them over a period of time. They are prompt with deliveries, usually within 3 days,and they have a varied selection and prices as well. A freind now shops here too.

  Review of 6/4/24, following an experience of 6/3/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I had to search to find the sizing chart from ThereFirm.

  Review of 6/4/24, following an experience of 5/30/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I like the fact that have verities of product and brands. Their return policy is very clear, not like sone others, and they work with you to solve a problem.

  Review of 6/4/24, following an experience of 5/28/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  In searching for compression wraps and socks, I found BrightLife online, and in talking with a representative, all my questions were answered politely. Therefore, I chose to purchase from them. I have been ordering my compression supplies from BrightLife Direct for a number of years now and am very, very pleased with the service I have received. The order is handled promptly and when I have ordered a wrong size, etc., a phone call resolves the issue. If you have questions, they take their time to answer them politely and clearly. I would highly recommend BrightLife Direct. They have semi-annual sales plus other various product sales throughout the year I take advantage of.

  Review of 6/4/24, following an experience of 5/31/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The company stood behind the issues I had. They were very professional and quickly resolved both issues. I would buy from them again.

  Review of 6/4/24, following an experience of 5/25/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Although I have not yet received my replacement order, your quick response was excellent

  Review of 6/4/24, following an experience of 5/29/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to order, very helpful.

  Review of 6/4/24, following an experience of 5/22/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great selection and outstanding fit.

  Review of 6/4/24, following an experience of 5/28/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy website to maneuver and order from. Thank you.

  Review of 6/4/24, following an experience of 5/29/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I have been a customer for several years now and the service has been very good. The prices are better than buying at the surgical supply store near our home.

  Review of 6/4/24, following an experience of 6/2/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The representative made the experience exceptional 🙂

  Review of 6/4/24, following an experience of 5/30/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  No savvy on net so I call, great service, happy.

  Review of 6/4/24, following an experience of 5/28/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The salesperson provided excellent care.

  Review of 6/4/24, following an experience of 5/31/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good products and good service!

  Review of 6/4/24, following an experience of 6/1/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The technician, James, was very efficient and pleasant. It did not take long for him to find the problem outside.

  Review of 6/4/24, following an experience of 5/28/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Thankful I can get what I need.

  Review of 6/4/24, following an experience of 5/27/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  fantastic

  Review of 6/4/24, following an experience of 5/9/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love these. Easy to put on

  Review of 6/4/24, following an experience of 5/23/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I RECEIVED THE STOCKINGS IN A REASONABLE TIME. YHEY ARE A LITTLE LONG FOR ME. I WILL KEEP THEM.

  Review of 6/4/24, following an experience of 5/24/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The best place to buy stuff , we have a question or problem to get right on it and square away

  Review of 6/4/24, following an experience of 5/27/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was very easy to order my stockings and they arrived quickly.

  Review of 6/4/24, following an experience of 5/27/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I like the selection of products BrightLife Direct offers. Orders are processed quickly and accurately. They offer discounts several times a year as well as having a rewards program.

  Review of 6/4/24, following an experience of 5/27/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I ordered it and received the correct hose in less than a week. Very happy with Brightlife, Would use you again, but the company I normally use bills Tricare for Life and I don't have to pay anything.

  Review of 6/4/24, following an experience of 5/23/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I received everything I needed very quickly, and was provided with the billing and shipping information right away.

  Review of 6/4/24, following an experience of 5/27/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  While their web site is a mess and hard to navigate, once you figure that out, their products, pricing and deliver are great! I think they need a PROFESSIONAL web designer!

  Review of 6/4/24, following an experience of 5/23/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good product, fast service

  Review of 6/4/24, following an experience of 5/24/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  There is no better company than Bright Life Direct with unparalleled customer service. The Medivan stockings are excellent quality also.

  Review of 6/4/24, following an experience of 5/23/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Site easy to use

  Review of 6/4/24, following an experience of 5/27/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Placed a reorder. Thank you..

  Review of 6/4/24, following an experience of 5/22/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The site was a bit difficult to navigate, but I eventually found what I was looking for.

  Review of 6/4/24, following an experience of 5/27/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service!

  Review of 6/4/24, following an experience of 5/23/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I had a wonderful experience with BrightLife Direct. It was easy to order from. Then after seeing my doctor, I was told that I should've ordered a size larger. I called Customer Service and explained the situation. They helped me handle everything. Very nice and knowledgeable.

  Review of 6/4/24, following an experience of 5/23/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I’m very satisfied with my order. It came in a timely manner.

  Review of 6/4/24, following an experience of 5/24/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great customer service and quality merchandise.

  Review of 6/4/24, following an experience of 5/21/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The best place to buy the Mediven socks that we need. We always wait for a sale. It’s worth it.

  Review of 6/4/24, following an experience of 5/27/24 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  The website is straightforward EXCEPT the shipping process. It has taken 4 days just to receive a notice that the item shipped. Meanwhile, there is no way to contact customer service because I didn't create an account.

  Review of 6/4/24, following an experience of 5/25/24 by A A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

  Flag

  Thanks for sharing your feedback with us. It sounds like our shipping process and customer service accessibility have been a bit of a hiccup for you. We totally understand how important it is to have a smooth and efficient shopping experience from start to finish. We're really sorry for any inconvenience caused by the delay in shipping notifications and the difficulty in reaching out to our customer service. We're taking your feedback seriously and we'll make sure to review these areas and make any necessary improvements. Also, please note that we do not process orders on weekends and/or holidays. However, we always strive to process orders as soon as possible. We appreciate your patience and understanding. Your satisfaction is our top priority!

• 5 / 5

  

  Edit Flag

  Product quality is excellent.

  Review of 6/4/24, following an experience of 5/26/24 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  offered discount unable to acess it at check ouit

  Review of 6/4/24, following an experience of 5/22/24 by A A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

  Flag

  We're really sorry to hear that you're having trouble accessing the discount at checkout. That's definitely not the experience we want you to have. We appreciate you bringing this to our attention. We'll make sure to pass this feedback along to our team so they can look into it and get this sorted out. We're committed to making sure you can take full advantage of our discounts and have a smooth shopping experience. Thanks for sharing your experience with us!

  Answer by A A

  

  Flag

  So I can take advantge of what?

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  site easy to use, customer service fast, delivery fast, quality of sleeves and gauntlets are great very smooth.

  Review of 6/4/24, following an experience of 5/14/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  This one is so much better than the one I had. Slippery.

  Review of 6/4/24, following an experience of 5/15/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  You have a very big product offering and the quality is very good.

  Review of 6/4/24, following an experience of 5/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good product. Good service

  Review of 6/4/24, following an experience of 5/22/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love these socks, stay up all day.

  Review of 6/4/24, following an experience of 5/19/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quick shipping. Order is always correct. Easy to order online.

  Review of 6/4/24, following an experience of 5/17/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The compression hose were of good quality & should last me for several years. The shipping was timely & the price was reasonable for the quality. No problems.

  Review of 6/4/24, following an experience of 5/20/24 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  When we received the order the boxes were smashed pretty bad inside and already opened with the items falling out of the packaging. Luckily the items were not damaged that we could see.

  Review of 6/4/24, following an experience of 5/15/24 by A A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

  Flag

  Oh no, that's not the kind of unboxing experience we want for you! We're glad to hear that your items weren't damaged, but it's concerning to know that the packaging was in such a state. We definitely want to look into this. Your feedback is really important to us and it helps us improve. We'll make sure to pass this on to our shipping team to prevent similar incidents in the future. We're committed to providing you with a better experience next time. Thanks for bringing this to our attention!

• 4 / 5

  

  Edit Flag

  You should stop using DHL for delivery. They did a horrible job. Us Fed X or postal service delivery. DHL kept giving delivery days and then extending it. I just the stocking today.

  Review of 6/4/24, following an experience of 5/14/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fairly easy to use

  Review of 6/4/24, following an experience of 5/18/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  SATISFIED WITH SLEEVE AND CUSTOMER SERVICE

  Review of 6/4/24, following an experience of 5/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great

  Review of 6/4/24, following an experience of 5/19/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Customer service is awesome!

  Review of 6/4/24, following an experience of 5/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I was able to find what I needed at a great price. Their online store was easy to navigate and check out was a breeze. Thank you.

  Review of 6/4/24, following an experience of 5/15/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Always a pleasure

  Review of 6/4/24, following an experience of 5/17/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Color and size ordered, and delivered as promised

  Review of 6/4/24, following an experience of 5/18/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Ordering was simple, delivery prompt, communication clear, product as expected. I’ll be using this site for future purchases.

  Review of 6/4/24, following an experience of 5/20/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Anything we have ordered is here in about 3-4 days. I have only had 1 problem and that was the computers fault, had to call Brightlife and the lady had me on my way in no time.

  Review of 6/4/24, following an experience of 5/18/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  My order was received very promptly. I was very happy with the product, and the process of ordering.

  Review of 6/4/24, following an experience of 5/15/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The products are great!

  Review of 6/4/24, following an experience of 5/21/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Great stockings to wear for Summer, if you need compression; but, color way is off. I'm fair complexioned, so this stocking's color description of "natural" is more of a medium "golden tan". I won't be able to use them for what I had intended, but I'll wear them under slacks, in Fall and Winter. Colors should be addressed...

  Review of 6/4/24, following an experience of 5/18/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  They are very helpful for keeping the swelling down.

  Review of 6/4/24, following an experience of 5/18/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The one’s I ordered didn’t fit, so I’m exchanging them for a larger size The extra large sleeves I love

  Review of 6/4/24, following an experience of 5/15/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast and easy

  Review of 6/4/24, following an experience of 5/21/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Helps with circulation.. this is the only place my wife and I buy our compression socks great company!

  Review of 6/4/24, following an experience of 5/14/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything related to the order went perfectly.

  Review of 6/4/24, following an experience of 5/12/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very satisfied with product and material. Fast delivery.

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Had a little confusion with my order that was cleared up so quickly - - I've been ordering for several years and they are consistently good

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Best value brand stocking at a good price

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast exchange, extremely friendly customer service/

  Review of 6/4/24, following an experience of 5/14/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I have had excellent service from Brightlife Direct. I don't hesitate to recommend.

  Review of 6/4/24, following an experience of 5/14/24 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Sock top cut into the leg.

  Review of 6/4/24, following an experience of 5/11/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Love the compression stocking s. Very comfortable!

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  good selection and quality of products, prompt delivery of order

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very pleased with the process and the product. How about a BOGO sale in the future?

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good price. Good quality. Quick shipping.

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I had to return this order because they were too long, but rec'd a credit to be used toward another order.

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to use, easy to see items.

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very ease to navigate. Full and precise information on all products.

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The pantyhose seem to run smaller. Also they do not last as long as they did.

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great

  Review of 6/4/24, following an experience of 5/12/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  They always ship quick and they are help when there is a problem.

  Review of 6/4/24, following an experience of 5/12/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Received the product USPS was slow on the delivery

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  The only issue I would like to report is the shipping. What ever method you all use, change it. A frozen paralyzed turtle going uphill in the middle of winter is faster than you existing shipping method!

  Review of 6/4/24, following an experience of 5/12/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I've purchased compression stockings from Bright Life Direct twice and been completely satisfied both times. They have reasonable prices, good selections, and I will make all my future compression stockings orders with them. They have timely shipping, too.

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service

  Review of 6/4/24, following an experience of 5/14/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Order was processed in a timely manner. Product was great quality

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to navigate on site with many varied brands. I prefer Allegro, really nice product at a reasonable price. Shipping is reasonable although it was a bit slow this last time. I've been buying from BrightLife Direct for years and always recommend to everyone.

  Review of 6/4/24, following an experience of 5/13/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I have always bought my support stockings from Bright Life Direct and have received good service and products. I am told I have "points" I can use but could not figure out how to use them at checkout. Please make that more obvious and easier.

  Review of 6/4/24, following an experience of 5/7/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast, and precise. Very courteous.

  Review of 6/4/24, following an experience of 5/10/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Juzo arm compression sleeve price was unbeatable, easy to find what I needed and product was delivered on time.

  Review of 6/4/24, following an experience of 5/9/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service and excellent sale prices.

  Review of 6/4/24, following an experience of 5/10/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was easy to find what I needed but then I’m not new to the site. Brightlifedirect has always been very easy to order from and gets the product out quickly.

  Review of 6/4/24, following an experience of 5/10/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Been dealing with Brightlife for many years. Top drawer company.

  Review of 6/4/24, following an experience of 5/10/24 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  I'll be sending my order back for correction. The stockings are sent with different lengths. This orders stockings are two to three inches shorter than the correct length making it impossible to reach my knees and causing them to slip down.

  Review of 6/4/24, following an experience of 5/6/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent, thank you all so very

  Review of 5/28/24, following an experience of 5/23/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love your socks, they are so comfortable and warm, and stay up all day

  Review of 5/28/24, following an experience of 5/19/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  This order went very well , thanks to Ray. There was a previous response to this order!

  Review of 5/28/24, following an experience of 5/11/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Bright Life Direct is great, selection, service, etc. My only complaint, is the stocking itself; for being listed as the "natural" color way. I'm very fair complexioned, and these stockings would be great for a dark skinned person. They are more of a "dark golden tan" color.

  Review of 5/28/24, following an experience of 5/18/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The stockings are great but it took quite a while to get my order. And I would like it better if Brightlife would accept my insurance.

  Review of 5/28/24, following an experience of 5/10/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The silicone band ai the top of the compression knee highs keeps them just where I want them.

  Review of 5/28/24, following an experience of 5/10/24 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order