Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  used for years

  Review of 7/25/24, following an experience of 7/16/24 by H. CRAIG M.

• 2 / 5

  

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  Allego stocking compression level was not as expected. Ankle quite loose despite downsizing. The microfiber stocking was the opposite very, narrow at calf band. I won't be responding to sale offers. I will stick to my Mediven. Expensive but high quality.

  Review of 7/25/24, following an experience of 7/15/24 by PAT T.

  Answer by brightlifedirect.com

  

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  Thanks for sharing your experience. It's disappointing when products don't meet expectations, especially when it comes to something as important as compression garments. We appreciate your honest feedback and will use it to improve our products. Also, a member of our customer service team will reach out to you to make things right for you. Thanks for letting us know how we can do better!

• 5 / 5

  

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  Great customer service Would like to be able to use my Medicare for durable medical. Hopefully BL will offer this soon.

  Review of 7/25/24, following an experience of 7/17/24 by NANCY C.

• 5 / 5

  

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  Good selection, competitive prices, friendly customer service

  Review of 7/25/24, following an experience of 7/16/24 by ELIZABETH W.

• 5 / 5

  

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  Website ordering was easy. The products were delivered two days earlier than originally estimated with several interim notifications prior to delivery. The items fit properly and are already in use. Good experience.

  Review of 7/25/24, following an experience of 7/17/24 by JAMES R.

• 5 / 5

  

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  Navigation was excellent and prompt delivery of the products I’ve selected. The size and quality was spot on. I would recommend to others who might want this kind of product. Thank you!

  Review of 7/25/24, following an experience of 7/17/24 by VIVIAN M.

• 5 / 5

  

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  Good service timely delivery all is good!

  Review of 7/25/24, following an experience of 7/8/24 by DENNIS J.

• 3 / 5

  

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  All was great but very slow shipping.

  Review of 7/25/24, following an experience of 7/12/24 by THERESA S.

  Answer by brightlifedirect.com

  

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  Thanks for letting us know. We're glad to hear everything else was great, but we understand that slow shipping can be frustrating. We're always looking for ways to speed things up, so your feedback is really helpful. Thank you for being a valued customer!

• 5 / 5

  

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  They have the socks I like at a good price and they deliver promptly

  Review of 7/23/24, following an experience of 7/21/24 by KEVIN K.

• 5 / 5

  

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  Easy tomuse

  Review of 7/23/24, following an experience of 7/21/24 by SHIRLEY W.

• 5 / 5

  

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  Clear webpage, quick shipment. Quality garment

  Review of 7/23/24, following an experience of 7/20/24 by CHRISTINE A.

• 5 / 5

  

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  They have exactly what I need without having to go on a shopping trip to some store. I like the online service

  Review of 7/23/24, following an experience of 7/19/24 by W C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Selected wrong size but your customer service dept was wonderful and sent me the return label

  Review of 7/23/24, following an experience of 7/20/24 by GUADALUPE V.

• 5 / 5

  

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  I have had many orders in the past and I have always been pleased with the service. BrightLife has so much to offer that cannot be found elsewhere. The return policy has always worked well for me when needed. I highly recommend BrightLife for their products and their service.

  Review of 7/23/24, following an experience of 7/22/24 by JUDITH V.

• 5 / 5

  

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  Great product. Excellent service

  Review of 7/23/24, following an experience of 7/20/24 by ELIZABETH A.

• 4 / 5

  

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  Totally awesome. Just wish I could buy queen plus or loose 60 pounds lol 😆

  Review of 7/23/24, following an experience of 7/22/24 by DEB W.

• 5 / 5

  

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  The employees are knowledgeable, very helpful and polite.

  Review of 7/23/24, following an experience of 7/18/24 by JANICE W.

• 5 / 5

  

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  Fine

  Review of 7/23/24, following an experience of 7/17/24 by ELIZABETH W.

• 5 / 5

  

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  Had my order history ready to complete purchase.

  Review of 7/23/24, following an experience of 7/18/24 by ERIC B.

• 5 / 5

  

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  Great value with the best service.

  Review of 7/23/24, following an experience of 7/18/24 by KENT F.

• 5 / 5

  

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  Good variety of product offered. Good quality of workmanship of product. Promptness of delivery of products ordered.

  Review of 7/23/24, following an experience of 7/18/24 by S M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  It seems like whenever you send an offer of buy 3 get one free, the hose I like is NEVER available in my size!! I ordered one different than my usual just to get me by but it cost me more!

  Review of 7/23/24, following an experience of 7/18/24 by JAN D.

  Answer by brightlifedirect.com

  

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  We can understand how annoying that must be, especially when you're trying to take advantage of a good deal. It's a letdown when your preferred size isn't available. We'll look into this and see how we can improve our stock availability during promotions. Thanks for sharing your experience and for sticking with us.

• 5 / 5

  

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  Easy to order. Great customer service.

  Review of 7/23/24, following an experience of 7/18/24 by DARLENE G.

• 5 / 5

  

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  Excellent customer service Bought 4 with one for free

  Review of 7/23/24, following an experience of 7/18/24 by RICHARD L.

• 5 / 5

  

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  i have been wearing allegra pantyhose every day for about 25 years( i love love love them! they help keep swelling in my legs down, which means they help keep leg pain to a monimum. my only negative is they are very hot during arkansas summers, even under shorts

  Review of 7/23/24, following an experience of 7/18/24 by LLOYD Q.

• 4 / 5

  

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  I have not yet received my order. One of the items is now on backorder. I had to contact the company to find this out; they did not automatically advise me. I do get fast and complete answers when I email the company.

  Review of 7/23/24, following an experience of 7/10/24 by JOAN C.

• 5 / 5

  

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  Great service.

  Review of 7/23/24, following an experience of 7/17/24 by ROSALIE Y.

• 5 / 5

  

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  Have always been pleased with on line ordering ... Have just done so and now awaiting delivery

  Review of 7/23/24, following an experience of 7/17/24 by VICTORIA L.

• 5 / 5

  

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  Years of wearing and working in shorts. .My. Thigh highs are comfortable and durable.love Allegro. Roger

  Review of 7/23/24, following an experience of 7/16/24 by ROGER G.

• 3 / 5

  

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  The recently purchased stockings did not last for two months and have to book one more pair. sometimes they are with good quality but some times they are not.

  Review of 7/23/24, following an experience of 7/16/24 by NAGESH T.

  Answer by brightlifedirect.com

  

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  We're sorry to hear that your recent stockings didn't last as long as they should have. That's definitely not the quality we aim to provide. Your experience is really important to us and we want to ensure consistency with our products. We'll have our customer service team reach out to you to address this and see how we can make it right. Thanks for sharing your feedback—it helps us improve and serve you better.

• 5 / 5

  

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  The representative was helpful and knowledgeable. She processed my order with professionalism.

  Review of 7/23/24, following an experience of 7/16/24 by YVONNE C.

• 5 / 5

  

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  Very easy to order Came quickly Am happy with the product. Get a lot of pain relief

  Review of 7/23/24, following an experience of 7/17/24 by CAROL A.

• 5 / 5

  

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  Good socks. Excellent customer service

  Review of 7/23/24, following an experience of 7/17/24 by THOMAS W.

• 5 / 5

  

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  I have been getting stockings from Brightlife for many years and the service is always good.

  Review of 7/23/24, following an experience of 7/16/24 by DAVID D.

• 5 / 5

  

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  To order my item was easy ! Everything was straight forward! To go through the process was easy !

  Review of 7/23/24, following an experience of 7/16/24 by MONIKA J.

• 5 / 5

  

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  Looking for items on the website is very easy. Once I placed my order they quickly send you email confirmation. Then send estimated delivery date and you are able to track your order as it is packaged up and sent to you every stop along the way. Extremely pleased from beginning to end. The prices and deals BrightLife offers are very nice.

  Review of 7/23/24, following an experience of 7/15/24 by SUSAN M.

• 5 / 5

  

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  Very nice and knowledgeable. She was able to place my order from records from the last time I ordered. That was extremely helpful to me!

  Review of 7/23/24, following an experience of 7/15/24 by CAROL L.

• 5 / 5

  

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  The site is easy to navigate. Placing order is easy. Keep you up to date on status of order

  Review of 7/23/24, following an experience of 7/15/24 by MARY D.

• 5 / 5

  

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  I have not receive my order yet

  Review of 7/23/24, following an experience of 7/15/24 by MARY P.

• 5 / 5

  

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  Very easy to place my order and was able to completely understand the instructions to do so.

  Review of 7/23/24, following an experience of 7/16/24 by ALFRED J.

• 5 / 5

  

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  Dry happy

  Review of 7/23/24, following an experience of 7/15/24 by MAUREEN M.

• 5 / 5

  

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  Top notch, none better!

  Review of 7/23/24, following an experience of 7/13/24 by SANDY M.

• 5 / 5

  

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  Very quick turnaround. Excellent products.

  Review of 7/23/24, following an experience of 7/10/24 by MICHAEL P.

• 4 / 5

  

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  I had some queries for which I called and got answers. The shipping options are super confusing though.

  Review of 7/23/24, following an experience of 7/15/24 by SHYAMALA S.

• 5 / 5

  

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  very well done

  Review of 7/23/24, following an experience of 7/15/24 by THOMAS S.

• 5 / 5

  

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  It was informative and easy to use. I've boughten this product before and I am very happy with the product. I recommend this product to anyone that needs compression stockings. The quality and fit is very good! Will buy it again when I need new stockings.

  Review of 7/23/24, following an experience of 7/15/24 by N H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I was easily able to find what I needed.

  Review of 7/23/24, following an experience of 7/15/24 by KRIS Z.

• 5 / 5

  

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  I have used other sites to order compression stockings, but BrightLife has the easiest website to navigate, good products and quick delivery times.

  Review of 7/23/24, following an experience of 7/15/24 by VICTORIA C.

• 5 / 5

  

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  Excellent I have always received my product in good condition and on time.

  Review of 7/23/24, following an experience of 7/12/24 by REGINALD&MAVIS M.

• 5 / 5

  

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  BrightLife Direct has high quality, well known and trustworthy brands that are reasonably priced. Their customer service representatives are very knowledgeable, and customer service is very good.

  Review of 7/23/24, following an experience of 7/12/24 by LOIS A M.

• 5 / 5

  

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  Easy and pleasant and always helpful !

  Review of 7/23/24, following an experience of 7/12/24 by PAMELA F.

• 5 / 5

  

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  Has a wide variety of medical supplies that can't be found elsewhere, I will be coming back for more in the future!

  Review of 7/23/24, following an experience of 7/14/24 by J A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent Selections of styles, sizes, colors, etc. I don't shop often because the compression socks I get seem to last a very long time. I think this is my third order? I prefer the toeless knee highs over the toed ones they seem to scrunch my toes. I have no problem shopping online with Brightlife. They genuinely have good service

  Review of 7/23/24, following an experience of 7/14/24 by CAROL B.

• 4 / 5

  

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  good service, reasonable prices and plenty of variety

  Review of 7/23/24, following an experience of 7/12/24 by DOLPH W.

• 5 / 5

  

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  We have been ordering for years. Great customer service and quick delivery!

  Review of 7/23/24, following an experience of 7/13/24 by FRANK AND BARB B.

• 4 / 5

  

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  good

  Review of 7/23/24, following an experience of 7/15/24 by CLIFFORD M.

• 5 / 5

  

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  Efficient and helpful guidance by customer service representative.

  Review of 7/23/24, following an experience of 7/12/24 by CARL H.

• 5 / 5

  

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  Although there a was a little problem initially with my order (due to the manufacturer, not Brightlife), they fixed the problem immediately. Were very professional, courteous and prompt along the whole transaction. Would buy from them again if needed with no hesitation.

  Review of 7/23/24, following an experience of 7/12/24 by DEANNE BUNTON A.

• 5 / 5

  

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  The lady on the phone was able to quickly find my information and process my new order.

  Review of 7/23/24, following an experience of 7/12/24 by FRAN C.

• 4 / 5

  

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  they fit well, altho you did send the wrong size in the black, but I think I'll try them and see.

  Review of 7/23/24, following an experience of 7/10/24 by L K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have ordered more than once from BrightLife and have received exactly what I ordered in a timely manner, with no problems.i. I especially would like more "buy two, get one free" promotions.

  Review of 7/23/24, following an experience of 7/6/24 by SANDRA R.

• 5 / 5

  

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  I bought two pairs of compression socks, plus size, and they did not come close to fitting. Along with larger calfs, I am also only 5’ tall. After much research, I finally found compression hose that fit! Service was quick. Will definitely use this company again.

  Review of 7/23/24, following an experience of 7/9/24 by TERRI Q.

• 2 / 5

  

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  One of the packages that had a stocking was open and the stocking was crumpled, dirty and looked like it had been used.

  Review of 7/23/24, following an experience of 7/11/24 by UDAYALAKSHMI R.

  Answer by brightlifedirect.com

  

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  That’s really disappointing to hear and we're sorry you received a stocking in that condition. That’s definitely not how we want our products to reach you. We’ll have our customer service team reach out to you to sort this out and make things right. Your feedback helps us improve, so thanks for bringing this to our attention. We appreciate your patience and hope to make this better for you.

• 4 / 5

  

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  Ordered on the 7th, shipped on the 8th, delivered on the 12th. Not bad, website works just fine and is easy to navigate.

  Review of 7/23/24, following an experience of 7/7/24 by JESSE S.

• 5 / 5

  

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  This is the third time I have ordered from BrightLife. I have been satisfied with the socks.

  Review of 7/23/24, following an experience of 7/3/24 by MANUEL A.

• 3 / 5

  

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  The site was easy enough to find the products that I needed but the cost of those products completely turned me off!

  Review of 7/23/24, following an experience of 7/8/24 by ROD E.

• 5 / 5

  

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  I made a mistake when placing my last order After contacting the company I realized what had happened. Even though it was my mistake they cheerfully exchanged my order. That was a very delightful surprise

  Review of 7/23/24, following an experience of 7/6/24 by ETHEL L.

• 5 / 5

  

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  While I / we had a couple of mishaps with the order (more my issue than Brightlife's), they made exchanges easy/ manageable. I appreciate their dedication to making sure I had the product I needed.

  Review of 7/23/24, following an experience of 7/10/24 by J H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Product was exactly as described and came quickly. My aunt is very happy. Thank you

  Review of 7/23/24, following an experience of 7/5/24 by P E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This is the third time I have ordered from BrightLife. I have been satisfied with the socks.

  Review of 7/23/24, following an experience of 7/3/24 by MANUEL A.

• 4 / 5

  

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  Excellent except for navigation of the site. I prefer head to head contact with reps.

  Review of 7/23/24, following an experience of 7/2/24 by JAMES T.

• 5 / 5

  

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  very good work

  Review of 7/23/24, following an experience of 7/2/24 by MELVIN R.

• 5 / 5

  

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  Love these socks.

  Review of 7/23/24, following an experience of 7/2/24 by ROBERT B.

• 5 / 5

  

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  The site is user friendly. I received the hose within 3 days of placing the order - the It Stays took a bit longer.. I like the hose that I ordered.

  Review of 7/23/24, following an experience of 6/30/24 by CHARLES C.

• 5 / 5

  

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  Comfortable. Don't know I am wearing them. Thank You

  Review of 7/23/24, following an experience of 7/2/24 by JOHN D.

• 5 / 5

  

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  I have Always had the very best customer service.

  Review of 7/23/24, following an experience of 7/2/24 by SUSAN S.

• 5 / 5

  

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  Always receive the item I need in a timely manner. Prices have gone up considerably since my last order, but not surprised because everything you order nowadays has increased in price, and often decreased in size for food purchase related items.

  Review of 7/23/24, following an experience of 7/3/24 by CYNTHIA B.

• 5 / 5

  

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  The site was very easy to login and browsing through

  Review of 7/23/24, following an experience of 6/30/24 by FREIDA T.

• 5 / 5

  

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  I have ordered several times from this company. Their site is easy to navigate and they carry just what I am looking for. Received the items quickly. Will order again.

  Review of 7/23/24, following an experience of 6/30/24 by TERRI B.

• 5 / 5

  

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  My experience with customer service has always been positive. They are patient when trying to identify sizing and they helped me figure out what color of Sigvaris stocking to reorder since the codes had changed since the last time I ordered.

  Review of 7/23/24, following an experience of 6/28/24 by JANE T.

• 5 / 5

  

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  It is a relief to get what I need to keep going and taking care of myself. Your people are friendly and helpful.

  Review of 7/23/24, following an experience of 6/28/24 by CAROLINE S.

• 5 / 5

  

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  I have been buying this product for over 10 years and I've been extremely satisfied with the structure, durability, long lasting compression sleeve. I can't express how grateful and pleased I am to use this product on a daily basis. I know, for a fact, I couldn't survive without it!!! Thank you, thank you, and thank you!!!

  Review of 7/23/24, following an experience of 6/30/24 by BLANCA G.

• 5 / 5

  

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  Very nice socks. Good compression and feel good all day.

  Review of 7/23/24, following an experience of 7/2/24 by HOLLY R.

• 5 / 5

  

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  I knew exactly what I wanted, so was able to find it.

  Review of 7/23/24, following an experience of 7/1/24 by JUANITA R.

• 5 / 5

  

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  Excellent service from start to finish. Thank you.

  Review of 7/23/24, following an experience of 6/28/24 by JOSEPH S.

• 4 / 5

  

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  very good

  Review of 7/23/24, following an experience of 6/28/24 by PAUL D.

• 5 / 5

  

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  Great quality exellent wevsite/

  Review of 7/23/24, following an experience of 6/29/24 by KATHRYN M.

• 5 / 5

  

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  Love the products and love the customer service!! Actual person who is knowledgeable and helpful! Thank you for prompt shipping of my order.

  Review of 7/23/24, following an experience of 7/1/24 by ROSALIND Y.

• 5 / 5

  

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  I love them

  Review of 7/23/24, following an experience of 6/24/24 by MARIA B.

• 1 / 5

  

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  I ordered knee sleeves and ankle sleeves. I do not like either. They are not proportional and extremely long. Neither fit well despite using measurements provided online. I will not buy either again.

  Review of 7/23/24, following an experience of 6/27/24 by LISA C.

  Answer by brightlifedirect.com

  

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  Thanks for sharing your experience. We're really sorry to hear that the knee and ankle sleeves didn't work out for you. It sounds frustrating to deal with fit issues, especially when you've followed the measurements. We appreciate you for bringing this to our attention. Your feedback is important to us and helps us get better.

• 5 / 5

  

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  Easy to navigate site, fast shipping, Easy to order, great prices, great communication

  Review of 7/23/24, following an experience of 6/25/24 by VERA B.

• 5 / 5

  

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  Always quick shipping. Their Allegro products are well made, provide a great fit for my wife and are less expensive than bigger name brands. I will say that they bomb you with email after you order. I've been hit with 5 email advertisements in 24 hours, forcing me to unsubscribe again. It's a little tiresome - I just placed my order, so no, I won't be ordering again this soon.

  Review of 7/16/24, following an experience of 7/14/24 by BRUCE P.

• 5 / 5

  

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  Knowledgeable and prompt service.

  Review of 7/16/24, following an experience of 7/8/24 by EDWARD B.

• 5 / 5

  

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  I have worn this brand of compression hose for years. It works so well I will not switch.

  Review of 7/16/24, following an experience of 7/13/24 by JOHN B.

• 4 / 5

  

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  I received my full order, which is good. I thought I would get it Friday, but didn't receive it until Saturday. Which was fine. I am used to Amazon. A good amount of those arrive in 1 or 2 days. I realize these are two different business models, so my Saturday delivery was good.

  Review of 7/16/24, following an experience of 7/4/24 by MARK A.

• 5 / 5

  

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  Fast delivery, great price, perfect!

  Review of 7/16/24, following an experience of 6/30/24 by MAURI P.

• 4 / 5

  

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  I’m glad they have the blue donning gloves because no one else carries them anymore

  Review of 7/16/24, following an experience of 6/30/24 by SARA W.

• 5 / 5

  

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  I'm pleased with the product an shipment was on time

  Review of 7/15/24, following an experience of 7/1/24 by DANIEL L.

• 5 / 5

  

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  Ur people are very helpful every time I call. Makes my day easier

  Review of 7/15/24, following an experience of 7/12/24 by VERONICA G.

• 5 / 5

  

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  Great product & GREAT customer service!

  Review of 7/15/24, following an experience of 7/9/24 by LAVERNE B.

Reviews displayed in chronological order