Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  Very easy

  Review of 2/23/25, following an experience of 2/2/25 by M R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I buy the Juzo soft armsleeve usually and it offers very strong support for my medium level lymphgedema. Prices are right for these and with gentle washing and air drying, I can get 6 months and more of wear. Customer service is very professional and more of a traditional style. Tihey take an interest in providing good products and good service and having loyal customers. Would like to see some other colors in Juzo soft sleeves than pale pink, white and navy.

  Review of 2/23/25, following an experience of 2/5/25 by M M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The site is easy to use. No problems to report.

  Review of 2/23/25, following an experience of 2/6/25 by JAMES M.

• 5 / 5

  

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  Great product great price

  Review of 2/23/25, following an experience of 1/31/25 by DEBORAH Q.

• 5 / 5

  

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  My new wraps are the best.

  Review of 2/23/25, following an experience of 2/5/25 by DEBBIE S.

• 5 / 5

  

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  The navigation is easy. it's the fantastic salesman that truly renewed my faith and trust in ordering my stockings! He was just awesome.

  Review of 2/22/25, following an experience of 2/18/25 by JOAN U.

• 5 / 5

  

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  `Easy site to navigate, good delivery time, and right product sent. All great!

  Review of 2/22/25, following an experience of 2/11/25 by J W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to order. Customer service is very helpful when I need to return a product.

  Review of 2/22/25, following an experience of 2/15/25 by MARILYN V.

• 4 / 5

  

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  Part of the order was delayed and there was not update about that.

  Review of 2/22/25, following an experience of 12/1/24 by DEBRA R.

• 5 / 5

  

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  Fast and curties delivery.

  Review of 2/22/25, following an experience of 2/19/25 by ALLAN C.

• 5 / 5

  

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  applying discounts to the order can be improved, but overall the website is excellent

  Review of 2/22/25, following an experience of 2/17/25 by WALTER G.

• 5 / 5

  

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  I personally have had great experience with this company. I been getting my sleeve compression for the last 20 years or more. Love the quality and just feel comfortable ordering. I still think the price for glove for Lymphedema is high in comparison with the compression sleeve but I have no choice I need it.

  Review of 2/22/25, following an experience of 2/13/25 by VIVIAN M.

• 5 / 5

  

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  Great customer service. Making a return/exchange was super easy

  Review of 2/22/25, following an experience of 2/13/25 by SHAWN M.

• 5 / 5

  

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  Best selection of compression products I have found, and good prices. And if there are questions or problems, the customer service is excellent, in my experience.

  Review of 2/22/25, following an experience of 2/13/25 by BEVERLY P.

• 5 / 5

  

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  I have been ordering from Brightlife for many years. Great company with great customer service and a good rewards program.

  Review of 2/22/25, following an experience of 2/16/25 by MIKE W.

• 5 / 5

  

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  Excellent customer service!

  Review of 2/22/25, following an experience of 2/13/25 by MICHAEL L.

• 5 / 5

  

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  Very well made, easy to take off and put on, comfortable fitting!

  Review of 2/22/25, following an experience of 2/8/25 by JEANINE B.

• 4 / 5

  

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  OKAY

  Review of 2/22/25, following an experience of 2/6/25 by LYNNE K.

• 5 / 5

  

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  Stockings fit well and do the job they were designed to do!

  Review of 2/22/25, following an experience of 2/10/25 by MRS CAROLE R S.

• 2 / 5

  

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  It was very frustrating that the web site allowed me to place an order, charge my credit card and then later notify me that the arm wrap I needed had been discontinued. Why wasn't that done when I entered the part number? Poor customer service.

  Review of 2/22/25, following an experience of 2/5/25 by BARBARA B.

  Answer by brightlifedirect.com

  

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  We totally understand your frustration – that’s definitely not the smooth experience we want for you. We're really sorry that our website let you place an order for something that was discontinued. It would’ve been way better if that info was clear upfront. Your feedback is super helpful, and we’ll make sure it gets passed along to the team so we can improve that process. Thanks for sharing, and if you need help finding an alternative product or anything else, feel free to reach out – we’re here to help!

• 5 / 5

  

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  Outstanding customer service!!

  Review of 2/22/25, following an experience of 2/10/25 by SARAH Q.

• 5 / 5

  

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  I'M a repeat customer. Stop Asking me.

  Review of 2/22/25, following an experience of 2/6/25 by MARK S.

• 5 / 5

  

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  N/A

  Review of 2/22/25, following an experience of 2/10/25 by ROBERT F G.

• 5 / 5

  

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  Easy to order by phone. Correct shipment.

  Review of 2/22/25, following an experience of 2/7/25 by ELIZABETH S.

• 5 / 5

  

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  He was very pleased with the compression socks. I thought they were going to be to short but he thought they were just right. He was very satisfied!

  Review of 2/22/25, following an experience of 2/9/25 by JANE S.

• 5 / 5

  

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  Item as expected, price, fast delivery and quality.

  Review of 2/22/25, following an experience of 2/10/25 by RITA J.

• 5 / 5

  

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  Easy to order

  Review of 2/22/25, following an experience of 2/9/25 by J L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  compression socks are great, wearing some now...good quality!

  Review of 2/22/25, following an experience of 2/10/25 by STEPHEN L.

• 5 / 5

  

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  Received my order very promptly. Very happy with the service

  Review of 2/22/25, following an experience of 2/10/25 by LARRY W.

• 5 / 5

  

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  It is what I need. Ordering was easy. Delivery was prompt.

  Review of 2/22/25, following an experience of 2/6/25 by RODERICK D.

• 5 / 5

  

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  helps a lot

  Review of 2/22/25, following an experience of 2/7/25 by PAUL E.

• 5 / 5

  

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  Item seems to be just as described. I’ve been wearing these stockings for several years and they fit well and hold up well.

  Review of 2/22/25, following an experience of 2/11/25 by DAVID N.

• 4 / 5

  

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  Good merchandise and customer service.

  Review of 2/22/25, following an experience of 2/1/25 by GRACE O.

• 5 / 5

  

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  Fits well and the quality is excellent. I love that the closed toe is roomy and doesn't squeeze my toes together. The top band as well as the entire stocking is very comfortable. Well made! Also, very good customer service.

  Review of 2/22/25, following an experience of 2/4/25 by DONNA C.

• 5 / 5

  

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  Product as requested and with sale cheaper than big online sites.

  Review of 2/22/25, following an experience of 2/3/25 by BRAD L.

• 1 / 5

  

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  I need to return wrong size. No help told use this address at your own cost no mention of refund.

  Review of 2/22/25, following an experience of 2/3/25 by MAVIS D.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear about your experience – it’s definitely frustrating when returns aren’t handled the way you expect. We understand why this would be frustrating for you, especially if you’re not sure about the refund process. We’ll make sure someone from our team reaches out to guide you through the return. Thanks so much for your feedback – it helps us improve how we assist our customers!

• 5 / 5

  

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  I love these compression stockings! The only brand I will buy!

  Review of 2/22/25, following an experience of 2/2/25 by LYNDA B.

• 5 / 5

  

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  Fits well and easy to put on

  Review of 2/22/25, following an experience of 2/2/25 by PATRICIA L.

• 2 / 5

  

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  I was so disappointed I have ordered several times from brightLife I have wore my support holes for a week and a half and they are separating from the top Van around my thigh not sure if this is a manufactory defect or not but these support holes or too expensive to be tearing up like this

  Review of 2/22/25, following an experience of 2/3/25 by VICKI D.

  Answer by brightlifedirect.com

  

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  We totally understand your frustration – it’s disappointing when something you’ve purchased starts to show signs of wear so soon, especially when it’s meant to help you. It could be a manufacturing issue, but we’ll definitely look into it. Someone from our team will reach out to you to get this sorted and figure out the best way to resolve it. Thanks for your patience and understanding.

• 5 / 5

  

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  I like these stockings. They are easy to put on and take off. I also like that they come in a petite size since I have short legs so they fit well. I will be ordering more in the future.

  Review of 2/22/25, following an experience of 2/2/25 by ARLENE F.

• 4 / 5

  

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  I have ordered many pairs of compression socks. I like Allegra’s socks, they are fairly easy to put on & last a long time. They have many types of socks to choose from, so that is helpful. I would recommend them to someone who needs compression socks & doesn’t want to break the bank, paying for them. An honest company to work with.

  Review of 2/22/25, following an experience of 2/4/25 by SHERRIE J.

• 5 / 5

  

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  Sizing charts and various types and brands of compression products are easy to find. I ordered knee high and thigh high compression products based on the sizing charts and they fit better and were more comfortable than the ones the doctors office made me buy. Plus they were a much better cost than the doctors office charged! I will purchase from BrightLife Direct in the future.

  Review of 2/22/25, following an experience of 2/3/25 by MARIANNE F H.

• 5 / 5

  

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  I called my order in and the customer service rep was very helpful. Received my order quickly. I’ve been buying compression garments from Bright Line Direct for years because of the excellent customer service.

  Review of 2/22/25, following an experience of 2/3/25 by JOANNE STEINMAN S.

• 3 / 5

  

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  My problem has been with thigh highs is that they don't stay up long!!! They lose elasticity and slip down!!!!

  Review of 2/22/25, following an experience of 2/3/25 by MARLYS B.

  Answer by brightlifedirect.com

  

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  We totally get how annoying that must be, especially when you're relying on them to stay in place. Thanks so much for letting us know about the issue with the elasticity – that’s definitely something we want to look into. We’ll pass your feedback along to the team to see how we can improve the fit and durability. In the meantime, if you need help finding a pair that might work better for you, please feel free to reach out to our customer service team! Your comfort is really important to us.

• 5 / 5

  

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  At last, I realized that when XTall became too loose, I needed to order Tall. I'm Very happy. Better full-leg constriction that Sigvaris.

  Review of 2/22/25, following an experience of 2/4/25 by BARBARA O.

• 3 / 5

  

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  I wish there was a portion of your ordering forms that informed me of my previous orders! Size, strength (20-30), and type. So if I liked my previous order items I could duplicate order them...

  Review of 2/22/25, following an experience of 1/31/25 by TOM H.

  Answer by brightlifedirect.com

  

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  We hear you and thank you for sharing your ideas with us! Please know that this feature is available if you have created or logged in to your account on our website, you'll be able to see your order history and item(s) you've purchased. If you ever need help reordering or finding something similar to your previous items in the meantime, please feel free to contact our customer service team.

  Answer by Tom H.

  

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  Thank you so much, that is good to know, I'll check it out! Respectfully Tom..

  Show exchanges Hide exchanges
• 5 / 5

  

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  Excellent as usual.

  Review of 2/22/25, following an experience of 1/31/25 by MIKE H.

• 4 / 5

  

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  I like the product, but maybe think about if someone orders the beige leg compression it would be nice to have the same color sick, and maybe offer an open toe version. Thanks

  Review of 2/22/25, following an experience of 1/29/25 by MARILYN H.

• 5 / 5

  

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  Love the thigh high stocking with the toe covered rather than the ones that only start above the toe.

  Review of 2/22/25, following an experience of 1/31/25 by DIANN S.

• 5 / 5

  

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  Great selection--the best place to get the compression socks that really fit and don't require a struggle to pull on.

  Review of 2/22/25, following an experience of 1/31/25 by SUSAN H K.

• 5 / 5

  

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  Very easy to navigate

  Review of 2/22/25, following an experience of 1/30/25 by JESSICA K.

• 5 / 5

  

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  great site easy to maneuver

  Review of 2/22/25, following an experience of 1/28/25 by GAYLA C.

• 5 / 5

  

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  Not the prettiest tights but they are effective. I’ve been working in professional kitchens for 30 years and these compression stockings are a lifesaver. I’m between sizes (medium/tall) and I found that the medium offer more support for my legs.

  Review of 2/22/25, following an experience of 1/29/25 by JENNIFER T.

• 5 / 5

  

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  Thank you for cancelling when I ordered the wrong size. Will make the correct order soon.

  Review of 2/22/25, following an experience of 1/28/25 by MOLLY B.

• 5 / 5

  

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  Customer service is phenominal! Just the best.

  Review of 2/22/25, following an experience of 1/29/25 by SCHELLY N.

• 5 / 5

  

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  excellent as usual

  Review of 2/22/25, following an experience of 1/31/25 by H. CRAIG M.

• 5 / 5

  

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  Easy cite to navigate. Stockings are great quality

  Review of 2/22/25, following an experience of 1/30/25 by STEPHANIE M.

• 5 / 5

  

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  These socks are great. They should be called unisex because I am a woman and they fit me better than so-called women's socks do.

  Review of 2/22/25, following an experience of 2/1/25 by KRISTINE D.

• 4 / 5

  

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  I was unsure of which stocking I wanted and asked customer service to direct me to the items with the toe style I wanted. I was afraid I’d miss the sale, so guessed at the style after two days with no answer from them. My guess was wrong, and they responded quickly to my request to return and reorder, They even checked my previous orders and alerted me of a change. However, it still took several days and four emails to get a return label, and now an ice storm is preventing me from getting these sent back to be replaced. I think the transaction could have taken place more easily, but I appreciate their care and attention.

  Review of 2/22/25, following an experience of 1/31/25 by ANN H.

• 5 / 5

  

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  The selection is broad, service prompt and accurate, and the socks are always effective.

  Review of 2/22/25, following an experience of 2/1/25 by ERIC M.

• 5 / 5

  

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  I have used Brightlife Direct for many years. Their products and selection are superb and their customer service is outstanding.

  Review of 2/22/25, following an experience of 1/30/25 by LYNN M.

• 5 / 5

  

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  Website clearly listed products and sizing. Very happy with my purchase!

  Review of 2/22/25, following an experience of 1/19/25 by CHARLOTTE G.

• 5 / 5

  

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  I have been wearing bright life for years

  Review of 2/22/25, following an experience of 1/25/25 by SHARON C.

• 5 / 5

  

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  I received correct information about my order. All of my questions were answered and I was able to order the right size I needed. The representative was very efficient and enthusiastic.. I would recommend BriightLife Direct to my friends, family and etc.

  Review of 2/15/25, following an experience of 2/13/25 by ZONNA I.

• 5 / 5

  

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  Love the price. Much cheaper than vein clinic prices. Could get support stockings with covered toe. The ones from vein clinic did not have and the ball of my feet became very sore.

  Review of 2/15/25, following an experience of 2/13/25 by DIANN S.

• 5 / 5

  

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  They were very helpful and resolved my issue without any difficulty.

  Review of 2/15/25, following an experience of 2/11/25 by DONNA H.

• 5 / 5

  

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  Excellent service, as usual. I always appreciate that you ship out so quickly! Thank you.

  Review of 2/15/25, following an experience of 2/11/25 by MARY S.

• 5 / 5

  

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  ONLY improvement -- PLEASE list the order number of the products when I click on the product picture. Sigvaris - 3 black knee highs, one with 32XXX product number, 1 with another product number - both of them are thinner fabric and after 4 hours, they lose compression. Only the "552C" maintains the same compression all day. Otherwise, long time customer so I just remember to keep up with product numbers after ordering the thinner ones by mistake.

  Review of 2/15/25, following an experience of 2/13/25 by M. F D.

• 5 / 5

  

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  I ordered one set previously, it's good but it would be better if your order a beige that the sock would be the same color along with an open toe sick.

  Review of 2/15/25, following an experience of 2/7/25 by MARILYN H.

• 5 / 5

  

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  ordered on line - no trouble - product I wanted was in stock - have ordered this product in the past - have been very satisfied

  Review of 2/15/25, following an experience of 2/12/25 by KAREN L.

• 4 / 5

  

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  I like that you have choices. With the measurements available I found hose that fit and am happy. I lost my house to ther wildfires and am buying a new collection.

  Review of 2/15/25, following an experience of 2/8/25 by CHERI P.

• 5 / 5

  

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  Good stockings anservice is good easy to order thank u

  Review of 2/15/25, following an experience of 2/13/25 by ROBERT C.

• 5 / 5

  

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  Always easy to order, and i redeemed my points so I got a discount

  Review of 2/15/25, following an experience of 2/10/25 by JAMIE G.

• 4 / 5

  

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  Bright Life has a wide array of compression stockings for lymphedema in the lower leg and their prices are competitive with free shipping when your order is over $75. The only downside is they have very slow shipping, with orders taking around 10 days to arrive.

  Review of 2/15/25, following an experience of 2/7/25 by BARBARA R.

• 1 / 5

  

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  Thanks for store credit

  Review of 2/15/25, following an experience of 2/12/25 by ADELE M.

  Answer by brightlifedirect.com

  

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  We're really sorry that your experience didn’t meet expectations. We understand how disappointing it must be to only receive store credit, especially if were hoping for a different resolution. We appreciate you for sharing your experience with us!

• 5 / 5

  

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  Great

  Review of 2/15/25, following an experience of 2/10/25 by MARK M.

• 5 / 5

  

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  I placed my order over the phone with a courteous employee. I was also pleased with how BrightLife kept me abreast of the delivery. The product (compression socks) is excellent as well.

  Review of 2/15/25, following an experience of 2/6/25 by GEORGE T.

• 5 / 5

  

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  I had never ordered from BrightLife before. I placed an order for the same thing with some other company and after a week they had not even shipped my order however they had charged me. I canceled that order and ordered from BrightLife. I had my socks within a week! Excellent!

  Review of 2/15/25, following an experience of 2/4/25 by ELAINE S.

• 3 / 5

  

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  I am disappointed that the open toe Allegro stockings I ordered in a size larger than what the sizing chart recommended were so small that I could not get them over my heel. If this is typical, they should stop selling the product. I returned my whole order. I was told money would be withheld from my return to cover postage. I hope that they don't put a restocking fee on top of that deduction. For good customer service, they should give me a complete refund because poor sizing control equals a defective product in my opinion.

  Review of 2/15/25, following an experience of 2/6/25 by L L. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  We're really sorry to hear about the sizing issues you faced with the Allegro stockings, and we totally understand how frustrating it must be to deal with something that doesn’t fit properly, especially after you made sure to size up. It’s also disappointing to hear about your concerns regarding the return process. We take your feedback seriously and we’re always working to improve the overall product quality and our return process. Thanks for sharing your thoughts.

• 5 / 5

  

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  Very quick service.

  Review of 2/15/25, following an experience of 2/6/25 by MARK S.

• 3 / 5

  

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  The thigh high stockings are easier to get on than Jobst and have good compression. I am 5'2" and the small in the open toe is a little too long and creases behind my knee. The closed toe is just the right length, but not enough toe room which hurts my toes.

  Review of 2/15/25, following an experience of 2/2/25 by J O. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thanks for sharing your experience! We're glad to hear that the thigh-high stockings are easier to get on and offer good compression—that’s definitely a win! But we totally get how the length and toe room can be tricky, especially with the open-toe version being a bit too long and the closed-toe version not quite fitting your toes comfortably. We really appreciate your feedback and will look into the sizing options to make sure they work for a variety of foot and leg shapes. Your comfort is important to us and we’ll keep working to improve it! Thanks again for sharing!

• 5 / 5

  

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  My experience has been very good; good quality products at reasonable prices and as well as periodic sales; easy to order and prompt delivery.

  Review of 2/15/25, following an experience of 2/5/25 by SYBIL M.

• 3 / 5

  

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  I have not even resived my order.

  Review of 2/15/25, following an experience of 2/4/25 by LORRAINE S.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear that your order hasn’t arrived yet! We totally understand how frustrating that must be. A member of our customer service team will reach out to you to provide the status of your order. We definitely want to make sure you receive your items as soon as possible. Thanks for letting us know, and we’ll make sure to get this sorted for you!

• 5 / 5

  

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  Order. Was processed fast and accurate

  Review of 2/15/25, following an experience of 2/4/25 by MICHAEL J.

• 5 / 5

  

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  I purchased them because they were the best fit, and I love the reinforcement of the heel and toe.

  Review of 2/15/25, following an experience of 2/3/25 by EVELYN A W.

• 5 / 5

  

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  I wish I had realized sooner that Tall vs. Extra tall is now my size. I am on the border in the size chart. I am glad to have these. I wish the colors were more varied.

  Review of 2/15/25, following an experience of 2/4/25 by BARBARA O.

• 5 / 5

  

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  Their website is easy to navigate. Found what I was looking for and the ordering/checkout process was quick and simple. My order of Allegro Essential Sheer Support Thigh High 20-30 mmHg, Open Toe #9 - XX-Large / Black arrived sooner than expected and was in perfect condition. This is the first time I've gotten the open toe and higher compression 20-30 mmHg. Was certainly able to get some exercise putting them on. Have been doing research on the various donning aids and will make a decision soon.

  Review of 2/15/25, following an experience of 2/6/25 by J M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Sizing chart on website doesn't match the box.

  Review of 2/15/25, following an experience of 2/4/25 by REUBEN P.

  Answer by brightlifedirect.com

  

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  Thanks for bringing this to our attention! We can see how confusing that must be if the sizing chart on the website doesn’t match what’s on the box. That definitely shouldn’t happen, and we totally get how frustrating it is to have that mismatch. We really appreciate your feedback and we'll look into this to make sure everything aligns properly going forward. Thanks again for letting us know!

• 3 / 5

  

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  They were too tight for me. How do I return them

  Review of 2/15/25, following an experience of 2/3/25 by A B. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thanks for letting us know! We're sorry to hear that the stockings were too tight. We definitely want you to be comfortable in what you wear. To return them, you can reach out to our customer service team, and they’ll guide you through the return process. If you need help finding the right size for your next order, they can assist with that too. We’re here to help, and we want to make sure you’re completely satisfied with your purchase!

• 5 / 5

  

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  I always find it easy to obtain my compression sock needs thru BrightLife's web site. And with four day order-to-receive time, doesn't get better than that.

  Review of 2/15/25, following an experience of 2/6/25 by MARK P.

• 5 / 5

  

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  Allegro compression tights are the best for the price.

  Review of 2/15/25, following an experience of 2/1/25 by CHERYL S.

• 5 / 5

  

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  I bought toeless knee high stockings. I have bought these before and they are exactly what I have come to depend on. They give me the support I need and help to keep my lower legs from swelling. They are thin enough to look like regular stockings. I wear them every day. Love them!

  Review of 2/15/25, following an experience of 1/27/25 by ELIZABETH B. Y.

• 1 / 5

  

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  I did not receive my order.

  Review of 2/15/25, following an experience of 1/27/25 by THELMA G.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear that you haven’t received your order yet! That must be super frustrating. A member of our customer service team will reach out to you to track your order. We want to make sure you get your items as soon as possible, and we’re here to help sort this out! Thanks for letting us know.

• 3 / 5

  

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  The delivery was slow getting to me, but I love the socks.

  Review of 2/15/25, following an experience of 1/26/25 by PATRICIA N.

  Answer by brightlifedirect.com

  

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  We're glad to hear that you love the socks, but we totally get how frustrating it must have been to experience slow delivery. We definitely want your entire experience to be smooth, from ordering to receiving your items. Thanks for sharing your thoughts!

• 4 / 5

  

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  i am happy with the products. our first purchase was a great experience. however the next two purchases the customer service was poor at best.

  Review of 2/15/25, following an experience of 1/28/25 by RANDY T.

• 5 / 5

  

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  NA used phone

  Review of 2/15/25, following an experience of 1/27/25 by RAINER E N.

• 5 / 5

  

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  Purchase is always easy. Delivery is quick and product is excellent.

  Review of 2/15/25, following an experience of 1/27/25 by DAVID Z.

• 5 / 5

  

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  Great quality, works great, soft, easy to put. Love it

  Review of 2/15/25, following an experience of 1/28/25 by ADRIANA E.

• 5 / 5

  

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  they have just what I needed

  Review of 2/15/25, following an experience of 1/28/25 by BONNIE M.

• 5 / 5

  

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  Brightlife has always been a supplier of circaid items for us. You order one day and it is here 2 days later. They always have items you want.

  Review of 2/15/25, following an experience of 1/28/25 by ROBERT A.

Reviews displayed in chronological order