Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

  Edit Flag

  helped me resolve an issue with my shipment before it went out.

  Review of 3/11/25, following an experience of 3/10/25 by LAVERNE G.

• 4 / 5

  

  Edit Flag

  Ordering from BrightLife Direct was clear and easy. I would order from the site again.

  Review of 3/11/25, following an experience of 3/9/25 by SUSAN D.

• 5 / 5

  

  Edit Flag

  Prompt, efficient service. The compression socks are comfortable and fit well.

  Review of 3/10/25, following an experience of 3/3/25 by KAREN H.

• 4 / 5

  

  Edit Flag

  I'm very happy with the 2 pairs of compression socks. They feel great on my feet with plenty of room for my toes. This is my first purchase and I'm always want to purchase the correct size and not have to be concerned with any returns . That was the hard part because I never found a size chart that showed me the comparative shoe sizes for the small, medium or large socks. Also, I spent a lot of time trying to find the customer service phone number to help me with a computer loop that I got stuck in because I chose not to set up an account.

  Review of 3/10/25, following an experience of 3/3/25 by CAROL C.

• 5 / 5

  

  Edit Flag

  I found it easy to navigate their website and choose the support hose that best suited my needs and budget.

  Review of 3/10/25, following an experience of 2/17/25 by JOHN R.

• 5 / 5

  

  Edit Flag

  They get my order right. ... Every tim! Reasonable prices, too

  Review of 3/10/25, following an experience of 3/2/25 by JOHN C.

• 5 / 5

  

  Edit Flag

  Easy. Prompt delivery. Great hose

  Review of 3/10/25, following an experience of 2/16/25 by LES H.

• 4 / 5

  

  Edit Flag

  I see they dropped their prices plus been looking for a certain type of compression socks which I found on their site.

  Review of 3/9/25, following an experience of 3/1/25 by SHARON C.

• 5 / 5

  

  Edit Flag

  Got what I wanted quickly and easily.

  Review of 3/9/25, following an experience of 3/3/25 by NANCY H.

• 5 / 5

  

  Edit Flag

  Customer service is great. Good selection of lymphedema compression sleeves.

  Review of 3/9/25, following an experience of 2/15/25 by MARILYN V.

• 5 / 5

  

  Edit Flag

  Bright Life gave me very good service. They were able to adjust my order after I made an error in sizing. The were very kind and polite in making the change.

  Review of 3/9/25, following an experience of 3/7/25 by JAN B.

• 5 / 5

  

  Edit Flag

  The customer service person was very helpful and investigated everything when I told him that I did not receive a confirmation for my order. He wasn't rushed sounding and reviewed everything when he took my order. A pleasant experience instead of a harried one that often happens these days.

  Review of 3/8/25, following an experience of 3/7/25 by SUE S.

• 5 / 5

  

  Edit Flag

  I have useds bright life for my medical garments for over a year and a half and they have been responsive and helpful. They are always wikkling to help me when ordering and to help me take advantage of their sales

  Review of 3/8/25, following an experience of 3/6/25 by SHARON L F.

• 5 / 5

  

  Edit Flag

  I found the product I wanted easily. And the site was attractive. I would have liked a way to change the shipping address and was unable to do so. There may have been a way, but I couldn't find it.

  Review of 3/8/25, following an experience of 3/5/25 by BETTYANN S.

• 5 / 5

  

  Edit Flag

  When I discovered the support hose I ordered were sheer, I had my doubts. However, they are excellent. Best described as lovely!

  Review of 3/8/25, following an experience of 2/17/25 by GAIL M.

• 2 / 5

  

  Edit Flag

  Back tg back orders were incorrect. Had to contact to complete the order. The other order was incorrect by 2/3rds. Because of vacation I was not able to open the box to discover the error. The return policy should apply to the actual product and not the ability of the company to correctly fill out an order. Having 2 pairs of socks be in error was a significant amount of money I will not get back.

  Review of 3/8/25, following an experience of 2/17/25 by JOHN R.

  Answer by brightlifedirect.com

  

  Flag

  We're really sorry to hear about the issues with your order and the frustration it’s caused. We completely understand how disappointing it must be to deal with mistakes on orders, especially when they result in unexpected costs. A member of our customer service team will reach out to you to discuss this further. We appreciate you bringing this to our attention

• 5 / 5

  

  Edit Flag

  Satisfied in every way. Shipment fast and products are accurate. Highly recommended

  Review of 3/8/25, following an experience of 2/12/25 by DORIS M.

• 5 / 5

  

  Edit Flag

  Very easy to find exactly what you need and order it.

  Review of 3/8/25, following an experience of 2/17/25 by RALPH K.

• 5 / 5

  

  Edit Flag

  Excellent service, excellent product.

  Review of 3/8/25, following an experience of 2/18/25 by LINDA A.

• 5 / 5

  

  Edit Flag

  great quality and fit

  Review of 3/8/25, following an experience of 2/10/25 by DIANNE G.

• 5 / 5

  

  Edit Flag

  Bright life Direct is 100% on time with 100% quality products. Recommend them every time.

  Review of 3/8/25, following an experience of 2/14/25 by MELISSA S.

• 4 / 5

  

  Edit Flag

  Stocking were good but I couldn't get them on. I'm returning for refund.

  Review of 3/8/25, following an experience of 2/13/25 by GLORIA N.

• 5 / 5

  

  Edit Flag

  these calf sleeves are easier to put on than a full sock. Although after a long day my calf's itch a lot. But that may be due to dry skin....

  Review of 3/8/25, following an experience of 2/13/25 by JAMES N.

• 5 / 5

  

  Edit Flag

  The stockings came fast and are of excellent quality.

  Review of 3/8/25, following an experience of 2/18/25 by HELEN B.

• 5 / 5

  

  Edit Flag

  Excellent customer service when I made an error on ordering.

  Review of 3/8/25, following an experience of 2/28/25 by GERALDINE S.

• 4 / 5

  

  Edit Flag

  fast response time to question

  Review of 3/8/25, following an experience of 2/25/25 by MARGARET B.

• 5 / 5

  

  Edit Flag

  Bright Life Direct is a great place to buy compression hosiery. They have many different manufacturers with different styles. Also, they have many great sales and keep the prices affordable. A winning place to shop!

  Review of 3/8/25, following an experience of 2/14/25 by JACQUELINE L.

• 5 / 5

  

  Edit Flag

  I am pleased with the ease of ordering and the quick arrival of the package. The person who takes my order is always very congenial and pleasant. I appreciate the personal touch.

  Review of 3/8/25, following an experience of 2/13/25 by CAMILLE B.

• 5 / 5

  

  Edit Flag

  Outstanding product!

  Review of 3/8/25, following an experience of 2/17/25 by GAIL M.

• 4 / 5

  

  Edit Flag

  These sheer compression stockings are great! However there is already a large run in them. I must have pulled too tightly as I was putting them on yesterday morning. I have any only worn them twice. They are nice, but be very very gentle with them!

  Review of 3/8/25, following an experience of 2/16/25 by T P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great product reasonably priced.

  Review of 3/5/25, following an experience of 2/17/25 by LOUISE S.

• 5 / 5

  

  Edit Flag

  just what I needed good selection. like the colors

  Review of 3/5/25, following an experience of 3/3/25 by CAROL C.

• 5 / 5

  

  Edit Flag

  I haven't got to wear them yet but these are the best made surgical compression I've ever owned

  Review of 3/5/25, following an experience of 2/12/25 by DIXIE C.

• 5 / 5

  

  Edit Flag

  Excellant!

  Review of 3/5/25, following an experience of 2/11/25 by JOHN M.

• 5 / 5

  

  Edit Flag

  Accurate, polite service producing good results.

  Review of 3/5/25, following an experience of 2/17/25 by ROBERT G.

• 5 / 5

  

  Edit Flag

  Easy to use and navigate. Great selection.

  Review of 3/5/25, following an experience of 2/16/25 by MIKE W.

• 5 / 5

  

  Edit Flag

  Everything was fine.

  Review of 3/5/25, following an experience of 2/12/25 by RYAN M.

• 5 / 5

  

  Edit Flag

  Navigation was easy and I love the product. Delivery was on time.

  Review of 3/4/25, following an experience of 2/16/25 by ANITA A.

• 4 / 5

  

  Edit Flag

  Ease of navigation of the website.

  Review of 3/4/25, following an experience of 3/1/25 by BARBARA A.

• 5 / 5

  

  Edit Flag

  Excellent and very helpful

  Review of 3/4/25, following an experience of 2/11/25 by D H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great customer service

  Review of 3/4/25, following an experience of 2/24/25 by RICHARD L.

• 5 / 5

  

  Edit Flag

  Great quality

  Review of 3/3/25, following an experience of 2/14/25 by CARMEN P.

• 5 / 5

  

  Edit Flag

  ------------------------------------------------------------

  Review of 3/3/25, following an experience of 1/19/25 by THOMAS S.

• 5 / 5

  

  Edit Flag

  always great friedly service

  Review of 3/3/25, following an experience of 2/24/25 by W W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I haven’t used them yet. They appear to be nice. Delivery was a bit slow and I needed socks immediately, so I found a good local source. I’m sure I will use them, but the loss of the star is for slow delivery.

  Review of 3/3/25, following an experience of 1/31/25 by ALLEN K.

• 5 / 5

  

  Edit Flag

  Good service and good quality of product

  Review of 3/3/25, following an experience of 2/15/25 by VICTOR R.

• 4 / 5

  

  Edit Flag

  I received the correct item. It was put outside my door on a very windy day. My neighbor found the bag in a field. Thanks to him I received it but I had no idea it had been delivered.

  Review of 3/3/25, following an experience of 2/26/25 by CATHERINE B.

• 5 / 5

  

  Edit Flag

  This is the third time I purchased these cotton compretion socks and they fit perfect. Be sure to order the full calf. Big difference. No tieitness above calf.long lasting. I can't ware the dress style.buy again.

  Review of 3/3/25, following an experience of 2/23/25 by RALPH N.

• 5 / 5

  

  Edit Flag

  I love them .

  Review of 3/2/25, following an experience of 2/14/25 by LOU A.

• 5 / 5

  

  Edit Flag

  Sigvaris motion thermoregulating wool compression socks are simply the BEST for cold weather. I bought four pairs for my Winter comfort!

  Review of 3/2/25, following an experience of 2/14/25 by ALBA Y.

• 5 / 5

  

  Edit Flag

  While expensive, the product is great. Instructions to put on are fabulous. The paper donning thing they included not so much. For the prioce, maybe include a pair of donning gloves with the first pair of stockings/ leggings ordered when account is set up?

  Review of 3/1/25, following an experience of 2/27/25 by KELLY P.

• 4 / 5

  

  Edit Flag

  I called once, and customer service agent went out of her way to help me. She was great! I also chatted with an agent who was not attentive and really didn't help me much.

  Review of 3/1/25, following an experience of 2/26/25 by C G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Customer Service rep was very accommodating and helpful!

  Review of 3/1/25, following an experience of 2/27/25 by BARBARA D.

• 5 / 5

  

  Edit Flag

  The company reached out to me after I had left a review that my garmet was too small. They offered an exchange right away.

  Review of 3/1/25, following an experience of 2/27/25 by JOYCE B.

• 5 / 5

  

  Edit Flag

  excellent choices and service! Prompt delivery

  Review of 3/1/25, following an experience of 2/21/25 by DENISE H.

• 5 / 5

  

  Edit Flag

  Long term customer for many years. I use the Allegro white sport socks. The company has always treated me with kindness and my orders processed quickly. Compression stockings are critical to my care of having type one diabetes for decades. Thank you Bright Life all for helping provide affordable options!

  Review of 3/1/25, following an experience of 2/21/25 by BRYON V.

• 5 / 5

  

  Edit Flag

  Very Nice and Professional

  Review of 3/1/25, following an experience of 2/24/25 by E G. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  you advertise a product , I order it and you cancel it due to being discontinued . Why do you offer it when you do not have it?

  Review of 3/1/25, following an experience of 2/21/25 by MARILYN M.

  Answer by brightlifedirect.com

  

  Flag

  We totally understand your frustration—that's definitely not the experience we want for you. It’s really disappointing to order something only to have it canceled due to being discontinued, especially after seeing it advertised. We’ll make sure to pass this feedback along so we can improve how we handle product availability and communication about discontinued items. We really appreciate you bringing this to our attention and we’ll work on ensuring this doesn’t happen again. Thanks again for sharing your thoughts! We’re committed to making your future orders smoother and more reliable.

• 5 / 5

  

  Edit Flag

  Order arrived promptly and in good shape

  Review of 3/1/25, following an experience of 2/19/25 by KIM G.

• 5 / 5

  

  Edit Flag

  I have been doing business with the fine folks at BrightLife Direct for years, and I can truthfully say every single time I have purchased, had a question, needed help in determining what I should order, or any issue whatsoever, I have always been treated with respect, dignity, and received the best service ever! Thanks for all at BrightLife Direct!

  Review of 3/1/25, following an experience of 2/25/25 by ALLEN T.

• 5 / 5

  

  Edit Flag

  Web site easy to use. Response was prompt.

  Review of 3/1/25, following an experience of 2/26/25 by MARTHA M.

• 5 / 5

  

  Edit Flag

  Great experience

  Review of 3/1/25, following an experience of 2/21/25 by JOHN M.

• 5 / 5

  

  Edit Flag

  Very satisfied with order. Repeat customer.

  Review of 3/1/25, following an experience of 2/22/25 by C W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good customer service

  Review of 3/1/25, following an experience of 2/21/25 by JAMIE M.

• 2 / 5

  

  Edit Flag

  Much smaller than the measurements indicated.

  Review of 3/1/25, following an experience of 2/20/25 by JOYCE B.

  Answer by brightlifedirect.com

  

  Flag

  Thanks for sharing your feedback! We're sorry to hear the product didn’t match the measurements as expected—that must be frustrating. We definitely want our products to fit just right and your input helps us better understand where things went wrong. If you’d like, please feel free to contact our customer service team so we can help you find a better fit or discuss options for an exchange. We’re here to make sure you get exactly what you need. Thanks again for letting us know!

  Answer by Joyce B.

  

  Flag

  Thank you for reaching out. The return is processing and a larger size is on the way. After this, I would change my trading to a 5.

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Always so easy to go on the website, order, pay and receive JUZO compression armsleeves, that are comfortable, beautiful, and reliable.

  Review of 3/1/25, following an experience of 2/13/25 by KAREN O.

• 5 / 5

  

  Edit Flag

  I get these stockings there stay up with the dots which I like I always getsigvignia don't no about the allegro I haven't used them yet

  Review of 3/1/25, following an experience of 2/13/25 by ROBERT C.

• 5 / 5

  

  Edit Flag

  Arrived on time, thanks

  Review of 3/1/25, following an experience of 2/14/25 by OTIS A.

• 5 / 5

  

  Edit Flag

  Site was easy to find my product, shipping was fast also.

  Review of 3/1/25, following an experience of 2/18/25 by CHARLIE B.

• 2 / 5

  

  Edit Flag

  The boxes of compression stockings come open. thought if I had them sent FEDEX it would be better than post office

  Review of 3/1/25, following an experience of 2/15/25 by R W. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

  Flag

  We really appreciate you sharing your experience with us! We're sorry to hear the boxes arrived open—that’s definitely not the kind of experience we want for you. It’s frustrating when things don’t arrive in the condition they should, no matter the shipping method. We’ll take your feedback into account and look into how we can improve to prevent this from happening in the future. Thanks again for bringing this up and we’ll work on improving moving forward!

• 5 / 5

  

  Edit Flag

  Very satisfied with my order.

  Review of 3/1/25, following an experience of 2/15/25 by L B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The ease of ordering on your web page is so simple. The fact that my previous order had remembered me in your computer made it quick. The purchase was a good value, excellent quality and fast shipping. Thank you.

  Review of 3/1/25, following an experience of 2/20/25 by SUSAN N.

• 5 / 5

  

  Edit Flag

  The site is easy to navigate and my order came on time.

  Review of 3/1/25, following an experience of 2/11/25 by HARRIET G.

• 5 / 5

  

  Edit Flag

  no problems

  Review of 3/1/25, following an experience of 2/8/25 by SHIRLEY S.

• 5 / 5

  

  Edit Flag

  I have been a BrightLife customer for over a decade and now my wife has become one herself. Great products, fantastic customer service and fast delivery has always been the norm. The sales are timely also.

  Review of 3/1/25, following an experience of 2/10/25 by JOE G.

• 5 / 5

  

  Edit Flag

  Great fit

  Review of 3/1/25, following an experience of 2/7/25 by PAUL E.

• 5 / 5

  

  Edit Flag

  Fit as indicated.

  Review of 3/1/25, following an experience of 2/10/25 by MRS CAROLE R S.

• 5 / 5

  

  Edit Flag

  Easy to order products

  Review of 3/1/25, following an experience of 2/10/25 by RITA J.

• 5 / 5

  

  Edit Flag

  I have been purchasing compression hose from Brightlife for many years and have been very satisfied with purchases. Delivery of product is always timely. My legs feel so much better when I wear the 8-15. Sometimes I purchase the 15-20. Nice to wear in the cold weather.

  Review of 3/1/25, following an experience of 2/12/25 by KAREN L.

• 5 / 5

  

  Edit Flag

  Very knowledgeable help, and friendly. Excellent customer service!

  Review of 3/1/25, following an experience of 2/13/25 by M L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I've had lymphadema for 15 years, and worked as a nurse for 25. Sigvaris is an excellent brand, they stay in place, provide wonderful support, and brightlife direct is my go to resource for ordering them. Excellent product, speedy delivery, and good coupons and customer service. Highly recommend! Thank you brightlife

  Review of 3/1/25, following an experience of 2/10/25 by JAMIE G.

• 5 / 5

  

  Edit Flag

  First time to try thigh highs. I've always used pantihose. I still prefer the pantyhose, but I like the thighhighs.

  Review of 3/1/25, following an experience of 2/10/25 by MARTHA P.

• 5 / 5

  

  Edit Flag

  Always great customer service, and outstanding compression garments.

  Review of 3/1/25, following an experience of 2/5/25 by SUE S.

• 5 / 5

  

  Edit Flag

  They helped me with getting my order expedited shipping so I would have it before my physical therapy appointment

  Review of 3/1/25, following an experience of 2/4/25 by BERNADETTE G.

• 4 / 5

  

  Edit Flag

  I am very happy with the products I purchased. My only complaint would be that when I received my order, even though the box said the correct item was inside, it was the wrong item. The process to return it and get the right item was easy and fast. Their customer service dept was very helpful.

  Review of 3/1/25, following an experience of 2/6/25 by PEGGIE H.

• 4 / 5

  

  Edit Flag

  The foot part of the stocking is too small. The toe opening ends up around the middle of my foot rather than just exposing my toes. I really need the compression to cover as much of my foot as possible. I don't order stockings that have the closed toe because they hurt my toes over time.

  Review of 3/1/25, following an experience of 2/3/25 by S O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quality is excellent and service was quick!

  Review of 3/1/25, following an experience of 2/4/25 by JANE L.

• 5 / 5

  

  Edit Flag

  I have been buying my socks from Bright Life for a number of years. Quailty merchandice, quick delivery and a resonable price. Always been polite on the phone when making the order. Good people to do business with.

  Review of 3/1/25, following an experience of 2/3/25 by CHARLES B.

• 5 / 5

  

  Edit Flag

  It was so simple to use the website to place my order. The package was received very quickly. And I really like these hose. Thank you

  Review of 3/1/25, following an experience of 2/6/25 by MARY F M.

• 4 / 5

  

  Edit Flag

  They do what they are supposed to do but of course, very difficult to put on. Why are these socks so very expensive?

  Review of 3/1/25, following an experience of 2/4/25 by ELAINE S.

• 5 / 5

  

  Edit Flag

  I have been very happy with the online ordering process, customer service, and the products. I've ordered many times.

  Review of 3/1/25, following an experience of 2/3/25 by BARBARA A.

• 5 / 5

  

  Edit Flag

  Easy to resolve problem with size of product. I ordered a new product which didn't fit my legs and Brightlife easily and promptly resolved this problem

  Review of 3/1/25, following an experience of 2/5/25 by SYBIL M.

• 5 / 5

  

  Edit Flag

  Your web page has been improved, and it was very easy to place my order.

  Review of 3/1/25, following an experience of 2/2/25 by C M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great

  Review of 3/1/25, following an experience of 2/2/25 by C B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good products, goodpersonal help

  Review of 3/1/25, following an experience of 2/3/25 by CHARLES M.

• 4 / 5

  

  Edit Flag

  Good as always

  Review of 3/1/25, following an experience of 2/3/25 by MAUREEN M.

• 5 / 5

  

  Edit Flag

  The order process was seamless and everything arrived on time.

  Review of 2/23/25, following an experience of 2/7/25 by JAMES E.

• 5 / 5

  

  Edit Flag

  They have items I need to maintain my improvement of my illness that I did not find any where else. They ship quickly and accurately - after all, their items are helpful to recovery of specific chronic illnesses that people need daily. Thumbs up to BrightLife

  Review of 2/23/25, following an experience of 2/16/25 by ABBEY K.

• 5 / 5

  

  Edit Flag

  Easy to order, pay and receive

  Review of 2/23/25, following an experience of 2/13/25 by KAREN O.

• 5 / 5

  

  Edit Flag

  Very easy to use this site, ordering etc

  Review of 2/23/25, following an experience of 2/7/25 by SHARON P.

Reviews displayed in chronological order