Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  Definitely an excellent product, fast shipping.

  Review of 4/13/25, following an experience of 4/6/25 by INDIA V.

• 5 / 5

  

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  I placed my order on-line and it was here in three days. Could not ask for better service. Thank you

  Review of 4/13/25, following an experience of 4/7/25 by KATHERINE C.

• 5 / 5

  

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  Very helpful with information when I was trying to make up my mind on which sock to try for the summer!

  Review of 4/12/25, following an experience of 4/10/25 by D K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy to order. Remembers my previous purchases.

  Review of 4/12/25, following an experience of 4/10/25 by LUIS O.

• 5 / 5

  

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  My orders are always delivered in a timely manner and the loyalty rewards are a huge plus!

  Review of 4/12/25, following an experience of 4/10/25 by SHARON T.

• 4 / 5

  

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  ok,

  Review of 4/12/25, following an experience of 4/10/25 by RANDY T.

• 5 / 5

  

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  Was able to find product I was looking for easily and by which manufacture I preferred.

  Review of 4/12/25, following an experience of 4/9/25 by LINDA C.

• 5 / 5

  

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  Quickly fulfilled orders.

  Review of 4/12/25, following an experience of 4/7/25 by JEANNE B.

• 5 / 5

  

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  The website was easy to use!

  Review of 4/12/25, following an experience of 4/8/25 by ROBIN S.

• 5 / 5

  

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  Brightlife associate was very patient while I asked many questions and took long making my decision on my order. I appreciated professional expertise and attention to detail.

  Review of 4/12/25, following an experience of 4/7/25 by KAREN K.

• 5 / 5

  

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  These are good products, and they frequently have sales that help reduce the costs. CK

  Review of 4/12/25, following an experience of 4/8/25 by CHERYL E.

• 5 / 5

  

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  I have used their products for almost 20 years great company to deal with

  Review of 4/12/25, following an experience of 4/7/25 by MICHAEL K.

• 5 / 5

  

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  I need these compression stockings for my legs, due to varicose veins I inherited. If I do not wear these 30-40 mm Hg stockings, I get a pins and needles sensation in both legs that is like an itch you cannot scratch that is persistent and everlasting. Grâce à Dieu (thank God) I can suppress my symptoms by wearing these stockings all day long, every day, along with my daily walking routine for varicose vein treatment. I need to buy them several times per year for a consistent effect, but the money is worth it.

  Review of 4/12/25, following an experience of 4/7/25 by JONATHAN K.

• 2 / 5

  

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  I paid extra to get a 5-8 day delivery of my order through DHL. I just got an email that says my order has been passed off to USPS with delivery on April 25. That is quite a few days beyond 5-8 days for delivery. This is the second time I have experienced this issue. I’m not certain that I am willing to order from your company again in the future. I told you of the delivery issue the last time I ordered and was told you are working on correcting this type of issue. Apparently you have been unsuccessful. I am very displeased.

  Review of 4/12/25, following an experience of 4/7/25 by BETTY J.

  Answer by brightlifedirect.com

  

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  Thank you for taking the time to share your feedback. We sincerely apologize for the delay you've experienced with your delivery and understand how this can be frustrating, especially after your previous experience. We are continuously working to improve our shipping process and we sincerely apologize that this happened to your order again with us. Your input is invaluable to us and we hope to better serve you in the future.

• 5 / 5

  

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  Ease of ordering. Best pricing. Quick shipping. Excellent customer service.

  Review of 4/12/25, following an experience of 4/4/25 by CHRISTINE C.

• 5 / 5

  

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  I ordered by phone call rather than online and it was great.

  Review of 4/12/25, following an experience of 4/8/25 by ANN M.

• 5 / 5

  

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  Service was exceptional.

  Review of 4/12/25, following an experience of 4/8/25 by SHERI G.

• 2 / 5

  

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  Confusing website, almost ordered the men's size at the end until we found the statement at the checkout page. Too many upsell pop up ads result in unnecessary confusion. Just let the customer order the shoes they want without the desperate attempts to make more sales.

  Review of 4/12/25, following an experience of 4/7/25 by M L. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thank you for sharing your experience with us. We sincerely apologize for any confusion caused by our website layout and upsell prompts. Your feedback is valuable and we are committed to improving our user experience. We appreciate your insights and hope to make the shopping process smoother for all our customers.

• 5 / 5

  

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  Helpful customer service. Many options to shop. Fair priced.

  Review of 4/12/25, following an experience of 4/7/25 by BRADLEY H.

• 5 / 5

  

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  very helpful,no high pressure,GREAT EXPERIENCE.

  Review of 4/12/25, following an experience of 4/8/25 by DARRELL E.

• 5 / 5

  

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  I LOVE MY THIGH HIGH SUPPORT SOCKS. THEY FEEL GOOD AND I LOVE THE COLORS.

  Review of 4/12/25, following an experience of 4/3/25 by BETTY W.

• 4 / 5

  

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  Very prompt delivery of products and an easy site to navigate.

  Review of 4/12/25, following an experience of 4/4/25 by SHIRLEY H.

• 5 / 5

  

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  As described Comfortable

  Review of 4/12/25, following an experience of 3/23/25 by CHERYL W.

• 5 / 5

  

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  I was exceptionally pleased at the speed at which we received our order. It arrived within just a few days of ordering !

  Review of 4/12/25, following an experience of 4/4/25 by MELISSA W.

• 1 / 5

  

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  There is no gel inside

  Review of 4/12/25, following an experience of 3/27/25 by MARYLÈNE M.

  Answer by brightlifedirect.com

  

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  Thank you for taking the time to share your experience. We’re sorry to hear that the product did not meet your expectations and we understand how disappointing that can be. However, please note that the Transmet socks you've purchased do not have gel inside. If you're referring to a different product, please feel free to reach out to our customer service team and we'll be more than happy to check on it for you.

• 5 / 5

  

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  BrightLife is my go-to for compression stockings. The filters make it easy to find the right products, prices are competitive, shipping is fast, and customer service is unmatched. Being able to return products that don’t fit as expected is so wonderful, as is being able to text, email, or call a helpful, friendly human with any issues. Cannot recommend highly enough!

  Review of 4/12/25, following an experience of 4/7/25 by REBECCA V.

• 5 / 5

  

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  Excellent customer service, fast, accurate in a easiest way possible for the client.

  Review of 4/12/25, following an experience of 4/3/25 by KAREN P.

• 2 / 5

  

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  Good product;however, I could not apply my promised 50 points rewards earned discount at checkout as stated. I logged in several times to be sure I logged in as a member (long-standing) not guest.

  Review of 4/12/25, following an experience of 4/7/25 by M S. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thank you for taking the time to share your feedback. We’re glad to hear you enjoy the product, but we’re truly sorry to learn about the inconvenience you faced with the rewards discount at checkout. Your experience is important to us and we appreciate you being a long-standing member of our community. Please note that you need to have at least 100 points in your Rewards Account so you can redeem it for a $5 discount. Unfortunately, there's no equivalent discount for 50 points in our system. However, we will continue to work on enhancing our user experience to ensure that we provide the best shopping experience for our customers. Thank you for letting us know.

• 5 / 5

  

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  Excellent help on the phone! Made ordering easier

  Review of 4/8/25, following an experience of 4/7/25 by BARBARA L.

• 5 / 5

  

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  I have purchased compression stockings in the past but have purchased several arm compression sleeves. Due to breast cancer/lymph node removal lymphedema has developed. BrighLife ships their products quickly and in one case they refunded the cost for a sleeve as the carrier did not deliver it due to mapping problems. Thank you BrightLife.

  Review of 4/8/25, following an experience of 3/30/25 by JEAN C.

• 5 / 5

  

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  These socks were a much better fit and went on easier!

  Review of 4/7/25, following an experience of 4/4/25 by WANDA H.

• 5 / 5

  

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  Brightlife is wonderful and always helpful!! Thank you.

  Review of 4/7/25, following an experience of 4/1/25 by DEVONA H.

• 5 / 5

  

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  These thigh high compression hose 20-30 mmHg are exactly what I needed for my legs. Abused my wheels with sports, cycles, and being overweight didn't help. Initially I ordered the 15-20 mmHg, but after a few days I realized I needed more support. These offer the absolute best support for my legs and wear them daily 14-16 hrs/day with minimal yarn fatigue after 3 days. They appear to be fairly durable, and by handling gently while applying with attention to avoid tugging at all on the top band. These should last me 6 months a pair even though they're worn daily/365. If you want thigh highs to stay up keep the top half of your thighs shaven, or if still slipping use a roll on adhesive designed for that purpose. I use adhesive to limit the numer of times to adjust, which shortens the durability. Had to send my original order back for the higher compression, but the process was so simple a child could do it. These are extremely comfortable on your legs due to the microfiber, and they've made my legs feel 20 years younger. When I require replacement hose they will receive my business. Consult your MD about trying compression hose, you won't regret it.

  Review of 4/6/25, following an experience of 3/31/25 by RUSSELL S.

• 5 / 5

  

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  Everything good, every time and bless the phone crew. They must eat patience for breakfast!

  Review of 4/6/25, following an experience of 3/31/25 by RUTH B.

• 5 / 5

  

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  Arrived a day early and correct size

  Review of 4/6/25, following an experience of 3/31/25 by ELISABETH R.

• 5 / 5

  

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  Great experience with the company. The young lady I spoke with on the phone made all the difference. Very knowledgeable, professional, patient and comforting.

  Review of 4/5/25, following an experience of 4/3/25 by EDWARD S.

• 5 / 5

  

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  I have been using BrightLife for compression stockings and have always had an excellent experience and reasonable prices.

  Review of 4/5/25, following an experience of 4/2/25 by MILLY F.

• 5 / 5

  

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  When it comes to these socks, I know very little. I received an education speaking with the woman who helped me. I also expect that I will "enjoy" the socks I ordered as a result much more than my original order because they will be more likely what I really need.

  Review of 4/5/25, following an experience of 4/2/25 by LARRY R.

• 5 / 5

  

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  Patient person worked with me on product and price

  Review of 4/5/25, following an experience of 4/2/25 by ANTHONY B.

• 5 / 5

  

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  Trent is an excellent employee! Pleasant , Patient , made order easy! Employee to be Commended.

  Review of 4/5/25, following an experience of 4/2/25 by LINDA M.

• 5 / 5

  

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  I was able to get everything I wanted/needed in an efficient manner. The phone lady even figured out how to save me more money! I know my order will be here sooner than expected. Brightlife is very efficient.

  Review of 4/5/25, following an experience of 4/4/25 by JAMES W.

• 5 / 5

  

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  All went well

  Review of 4/5/25, following an experience of 3/25/25 by LAWRENCE S.

• 5 / 5

  

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  The agent taking my order was very courteous and helpful.

  Review of 4/5/25, following an experience of 3/31/25 by ROBERT H.

• 5 / 5

  

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  The person who helped me was very helpful and concerned.

  Review of 4/5/25, following an experience of 3/31/25 by JANET B.

• 5 / 5

  

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  I ALWAYS HAD GOOD REPS. WORKING WITH ME WHO NHELPED ME A GOOD DEAL!

  Review of 4/5/25, following an experience of 4/1/25 by CAROL J.

• 5 / 5

  

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  It was easy to order, the socks came quickly, giid experience all around. Would have been nice to catch a sale, but, oh well.

  Review of 4/5/25, following an experience of 3/29/25 by ANNE Z.

• 5 / 5

  

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  This is my second time ordering, your compression hosing is very good quality and the prices are very reasonable. I have been very happy with your service and delivery is timely. I would recommend your company to family and friends. I have purchased Allegro stocking both times I ordered. Your products are long lasting too. Thank you

  Review of 4/5/25, following an experience of 3/27/25 by RAE W.

• 5 / 5

  

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  Excellent product.

  Review of 4/5/25, following an experience of 4/1/25 by KATHRYN B.

• 5 / 5

  

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  Timely service and updates make the experience more valuable.

  Review of 4/5/25, following an experience of 3/31/25 by SUNITA B.

• 5 / 5

  

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  Site was easy to navigate. I love their compression hose.

  Review of 4/5/25, following an experience of 3/31/25 by MONICA V.

• 5 / 5

  

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  As stars say

  Review of 4/5/25, following an experience of 3/27/25 by BERYL G.

• 2 / 5

  

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  In general I like bright life direct. But they have messed up the colors on their compression sleeves. They have listed the caramel color next to a light skin color sample and the sand color is listed next to a dark skin color sample. I needed a light color sleeve so I ordered the caramel color because on their website caramel was depicted as light. Instead I got a dark color sleeve which was listed as sand on their website. Very frustrating.

  Review of 4/5/25, following an experience of 3/30/25 by THERESA L.

  Answer by brightlifedirect.com

  

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  Thank you for taking the time to share your feedback. We truly appreciate your support and we're sorry to hear about the confusion with the color representation on our website. We understand how frustrating this can be and are actively working to improve our product listings to better serve our customers. Your input is invaluable to us and we hope to provide a better experience in the future.

• 5 / 5

  

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  Easy to order and prompt delivery.

  Review of 4/5/25, following an experience of 3/30/25 by RUSSELL L.

• 5 / 5

  

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  Everything went well from the ordering on the phone to the quick delivery to my porch. I've always had a very good experience dealing Bright Life.

  Review of 4/5/25, following an experience of 3/31/25 by JANE A.

• 5 / 5

  

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  it is easy to simply re-order items that you have previously purchased and need again.

  Review of 4/5/25, following an experience of 3/31/25 by LAURA V.

• 5 / 5

  

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  Aloha, my experience was very good and the teammate was very good. I was sad to know it wasn’t you’re old staff here in the USA they were also very good

  Review of 4/5/25, following an experience of 3/27/25 by AMERICA S.

• 5 / 5

  

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  I have been using Brightlife for a number of years. I do not do on line ordering but there telephone ordering service is excellent. Always friendly and knowledgeable representatives.

  Review of 4/5/25, following an experience of 3/31/25 by WANDA J.

• 5 / 5

  

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  These hose have a thinner silicone border than another brand I tried, and I really prefer the Juzo hose. They stay up all day.

  Review of 4/5/25, following an experience of 3/16/25 by LYN G.

• 4 / 5

  

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  Good quality and value, quick shipment ... however I'm disappointed that the length of the thigh-highs has decreased over time...for this tall lady they're now about 4 fingers above top of my knee.

  Review of 4/5/25, following an experience of 3/16/25 by J D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very quick and accurate delivery. After wearing the Allegro soft microfiber 15-20 mm thigh highs for 3 days- 12/14 hrs/day, I found these to be extremely comfortable and soft hose to wear for extended periods of time. Made 68 year old legs feel like 48 year old legs at the end of the shift. Purposely wore the same pair for 3 days, and was impressed with minimal yarn fatigue/ compression when applying the same pair on the 3rd day. If you're a hairy guy, Nair cream your upper thigh to allow the silicone top band to traction on skin instead of pulling hairs and slipping down- if you shave it WILL itch. These are well made thigh highs, but remember to roll the hose down to apply to the foot and always apply in alignment with heel and pull up firmly using the hose NOT THE TOP SILICONE BAND-these aren't socks. If you pull up on the top band continually it will substantially decrease the life of the hose. I exchanged 3 of the pair to opt for the same thigh highs in 20-30 mm compression which will better accommodate my leg health. The return was easy and my exchanged hose was sent the same day. Very good customer service which is much appreciated. If you are experiencing venous, circulatory, or swelling in your legs, consult your MD to try these, then enjoy your new young legs.

  Review of 4/5/25, following an experience of 3/26/25 by RUSSELL S.

• 5 / 5

  

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  very easy

  Review of 4/5/25, following an experience of 3/17/25 by SHULAMITH J.

• 5 / 5

  

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  Easy navigation of site and fast turn around on order.

  Review of 4/1/25, following an experience of 3/24/25 by S W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  These compression hose are excellent and having toe-less nude knee highs are perfect for summer.

  Review of 4/1/25, following an experience of 3/25/25 by MARIE H.

• 5 / 5

  

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  They do a great job and my wife ( with Parkinson's) can put them on without assistance.

  Review of 3/31/25, following an experience of 3/10/25 by ARTHUR G.

• 5 / 5

  

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  The website was easy to navigate and the products were clearly described. When I called customer service to inquire about a product, the sales rep was very well informed about the products and most helpful in answering all my questions. Great service!

  Review of 3/31/25, following an experience of 3/17/25 by RICHARD H.

• 5 / 5

  

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  They arrived quickly. Good product and nice promotion!

  Review of 3/30/25, following an experience of 3/18/25 by MARY JO B.

• 5 / 5

  

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  Ordering is always easy on brightlife direct. Received my order within 6 days. Had used their sizing chart for compression stockings and according to shoe size alone, stockings should have fit, but when I received them, I knew right away that they would not fit. Went to website , did the returns process and was approved and given a return label very promptly. Wanted to exchange for right fit, but they didn’t have that option, so asked for refund, which they will process after they receive returned merchandise. Everything went very smoothly. I have been buying from them for over twenty years and seldom have a problem. Thanks for the great service.

  Review of 3/30/25, following an experience of 3/23/25 by TIMOTHY M.

• 5 / 5

  

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  Very good socks

  Review of 3/30/25, following an experience of 3/24/25 by I M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have been wearing compression stockings for 17 years due to post surgical lymphedema. These are the most comfortable of all I have tried, even though they are expensive they are a bargain for me since I only wear on one leg. I recommend them to anyone who needs compression.

  Review of 3/30/25, following an experience of 3/13/25 by JOYCE B.

• 5 / 5

  

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  I have been ordering from this site for 8 years. My orders come within a week. Have had only one mistake in all this time. Called customer service and it was corrected. Customer service was very helpful and courteous. They also offer incentives, buy 2 get one free and point system.I highly recommend this site.

  Review of 3/30/25, following an experience of 3/12/25 by ROBERTA B.

• 5 / 5

  

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  very satisfied

  Review of 3/30/25, following an experience of 3/20/25 by LAWRENCE S.

• 5 / 5

  

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  The website was easy to use and my order arrived promptly.

  Review of 3/30/25, following an experience of 3/10/25 by JEANETTE D.

• 5 / 5

  

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  Customer service is awesome! I had an issue (my error), and they fixed it very quickly.

  Review of 3/30/25, following an experience of 3/22/25 by RUTH S.

• 5 / 5

  

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  Great quality

  Review of 3/29/25, following an experience of 3/26/25 by NADINE A.

• 5 / 5

  

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  Customer service is excellent and very accommodating

  Review of 3/29/25, following an experience of 3/24/25 by ALBERT P.

• 5 / 5

  

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  The website is easy to navigate, customer service answers the phone promptly to answer questions, prices are competitive, and earning reward points helps me save even more $$. These stockings are easy ca re, true to size, and wear well for at least a year. These are my favorite compression stockings.

  Review of 3/29/25, following an experience of 3/26/25 by SUZANNE B.

• 5 / 5

  

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  I have been using Brightlife for more than a year. I love how professional they are. I had a few issues and they always took care of me. Thank you.

  Review of 3/29/25, following an experience of 3/24/25 by DEVONA H.

• 5 / 5

  

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  Easy to navigate and place an order.

  Review of 3/29/25, following an experience of 3/27/25 by PAULA G.

• 5 / 5

  

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  I was having trouble with sizing and went on chat the rep was very pleasant and solved my dilemma quickly thank you

  Review of 3/29/25, following an experience of 3/25/25 by REGINA S.

• 5 / 5

  

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  The navigation through the site was very easy…….the customer service was very excellent and knowledgeable…….thank you.

  Review of 3/29/25, following an experience of 3/24/25 by NADIA S.

• 5 / 5

  

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  Always had good service from Brightlife, good sales, nice that you can accrue rewards to put towards future purchases and they ship very quickly. Very satisfied with Brighlife

  Review of 3/29/25, following an experience of 3/25/25 by GAIL Z.

• 5 / 5

  

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  ORDERED AT THE 800 NUMBER. SALES PERSON WAS KNOWLEDGEABLE AND FRIENDLY.

  Review of 3/29/25, following an experience of 3/19/25 by PETE K.

• 2 / 5

  

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  I thought the sleeve top had the acrylic things to help it from slipping down on the arm.

  Review of 3/29/25, following an experience of 3/19/25 by B C. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thank you for sharing your feedback regarding the sleeve top. We understand how disappointing it can be when a product doesn’t meet expectations, especially with features like silicone grips intended to keep it in place. Your insights are valuable as we strive to improve our offerings. We appreciate your input and hope you’ll consider giving us another chance in the future.

• 5 / 5

  

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  Great buy 2 get 1 free promotion. It got me to try your company. Orders arrived quickly for my favorite products. Glad to discover your company.

  Review of 3/29/25, following an experience of 3/15/25 by KATHARINE W.

• 5 / 5

  

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  good service, good products as described, prompt filling of order.

  Review of 3/29/25, following an experience of 3/21/25 by MICHAEL K.

• 5 / 5

  

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  They are an excellent company & I have ordered them for years.

  Review of 3/29/25, following an experience of 3/19/25 by JACK A.

• 3 / 5

  

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  I paid extra to get my order quicker. I am still waiting on my order. The website does have a wide selection. I was able to use a coupon. The shipping experience is very disappointing.

  Review of 3/29/25, following an experience of 3/21/25 by M W. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thank you for sharing your feedback with us. We sincerely apologize for any disappointment with your order. We're glad to hear you found our selection wide and were able to use a coupon. Please note that for delivery timeframes, weekends and/or holidays are not included. However, we appreciate your input regarding your shipping experience as we're continually working to improve our services.

• 5 / 5

  

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  They were a great help in getting what I was looking for.

  Review of 3/29/25, following an experience of 3/24/25 by GAYLORD B.

• 5 / 5

  

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  Easy to navigate the website and quick delivery.

  Review of 3/29/25, following an experience of 3/20/25 by JUDITH K.

• 4 / 5

  

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  Your service is good, but it takes much too long to get the product. Items sent by DHL take forever to arrive.

  Review of 3/29/25, following an experience of 3/18/25 by JAN B.

• 5 / 5

  

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  Great compression socks at a great price. I love the cotton blend socks.. My favorites. The only downside of this particular sock is the white strip going the length of the sock after they are washed.

  Review of 3/29/25, following an experience of 3/25/25 by MARY B.

• 3 / 5

  

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  Both pairs of core-spun socks had loose elastic threads on the inside. This results in the threads getting caught on the toenails which is highly annoying. I have had long experience with core-spun socks and loose threads will appear with time as the socks wear, but the presence of loose threads on new socks is something I have not previously encountered. Not satisfied.

  Review of 3/29/25, following an experience of 3/20/25 by PAUL Z.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your feedback about the core-spun socks. We sincerely apologize for the inconvenience caused by the loose elastic threads, we understand how frustrating that can be. Your insights regarding the quality are invaluable to us as we continuously strive to improve our product offerings. We appreciate your understanding and hope to provide you with a better experience in the future.

• 5 / 5

  

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  Love Bright life. I have used other suppliers in the past and waited weeks for the product to arrive. With Bright life they arrive soon after I place my order and they are always what I ordered

  Review of 3/29/25, following an experience of 3/21/25 by DONNA A.

• 1 / 5

  

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  I initially ordered the wrong size Jobst socks and you promptly handled an exchange for what i had previosly purchased( I have also bought Sigvaris brand which is a much better product) however the new stocking was shorter and so wide at the top that it was totally unwearable. Lesson learned and in the future I will stick to Sigvaris.

  Review of 3/29/25, following an experience of 3/15/25 by MARVIN G.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your experience with us. We're glad to hear that we were able to assist you with your initial exchange, but we're truly sorry to learn that the new Jobst stocking did not meet your expectations. Your feedback is valuable and we'll use it to improve our product offerings. We appreciate your loyalty and we hope to earn your trust again in the future.

• 5 / 5

  

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  Good quality. Good prices. Very efficient delivery. Customer service first-rate,

  Review of 3/29/25, following an experience of 3/17/25 by R A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great site. Easy to order. The stockings are great.

  Review of 3/29/25, following an experience of 3/15/25 by DIANNE G R.

• 5 / 5

  

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  it was very easy to order thank you

  Review of 3/29/25, following an experience of 3/17/25 by MELISSA F.

• 5 / 5

  

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  The representative did a great job.

  Review of 3/29/25, following an experience of 3/17/25 by DAVID H.

• 1 / 5

  

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  My entire order was canceled due to discontinuation of my wraps. I’ve used these for years and will miss them.

  Review of 3/29/25, following an experience of 2/24/25 by SANDRA M.

  Answer by brightlifedirect.com

  

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  We sincerely apologize for the inconvenience caused by the cancelation of your order due to the discontinuation of your wraps. We understand how frustrating this must be, especially since you've relied on them for years. Your feedback is invaluable to us and we appreciate you taking the time to share your experience. Our customer service team will look into this and reach out to you to offer an alternative. We hope to better.

• 4 / 5

  

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  Customer service representative was helpful and accurate, but language barrier made him hard to understand. Product arrived in acceptable time.

  Review of 3/29/25, following an experience of 3/18/25 by JOHN B.

Reviews displayed in chronological order