Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  Easy to order!

  Review of 6/13/25, following an experience of 6/12/25 by MARY B.

• 5 / 5

  

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  Excellent service. The staff is great and follows up on there commitments.

  Review of 6/13/25, following an experience of 6/10/25 by MICHAEL R.

• 4 / 5

  

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  Haven’t received my order yet

  Review of 6/12/25, following an experience of 6/4/25 by ALMA K.

• 4 / 5

  

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  Great products. A little pricey.

  Review of 6/12/25, following an experience of 5/23/25 by ANDREW N.

• 4 / 5

  

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  the website was very confusing and as a result, I ordered the wrong stockings and had to return them. However the return process was very friendly and helpful

  Review of 6/12/25, following an experience of 6/11/25 by LINDSEY G.

• 5 / 5

  

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  Thank you for providing a sale on Sigvaris compression socks.

  Review of 6/12/25, following an experience of 6/11/25 by RICHARD M.

• 5 / 5

  

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  Keith was great. He listen to what I wanted and looked for styles I had in the past, that I loved.

  Review of 6/11/25, following an experience of 6/9/25 by JULIA T.

• 4 / 5

  

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  Good experience except signed up for text messages for 15% off, but did not receive discount!!!

  Review of 6/11/25, following an experience of 6/8/25 by CAROL Y.

• 5 / 5

  

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  The customer service has always gone above and beyond their standards to help the customer. I have been ordering from them for about 20 years now. I would definitely recommend this company.

  Review of 6/11/25, following an experience of 5/30/25 by MARY B.

• 5 / 5

  

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  Fast and efficient at getting the order out the door. Relatively easy website to navigate.

  Review of 6/11/25, following an experience of 6/8/25 by GERARD L.

• 4 / 5

  

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  The product is a quality product. I purchased the product for compression wrapping and product is too thick. Since I had to cut the product it is not returnable.

  Review of 6/11/25, following an experience of 6/7/25 by LOUISE R.

• 5 / 5

  

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  The order met all my needs. I am very satisfied. Thank you!

  Review of 6/11/25, following an experience of 5/30/25 by JANET M.

• 5 / 5

  

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  I have been buying compression knee high stockings from BrightLife for many years and love the Allegro brand. Fantastic company to work with. Wonderful customer service and quality products. Great rebate incentives to return here.

  Review of 6/10/25, following an experience of 6/5/25 by ANNE R.

• 5 / 5

  

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  Things were easy to find on site and delivery was great.

  Review of 6/10/25, following an experience of 6/2/25 by DAVID K.

• 5 / 5

  

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  Can’t get to my rewards points. Delivery can be slow

  Review of 6/10/25, following an experience of 6/8/25 by JEAN T.

• 5 / 5

  

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  I have ordered from Brightlife before and found their choices and products to be very reasonable and easy to order.

  Review of 6/9/25, following an experience of 6/6/25 by KAREN L.

• 5 / 5

  

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  i have now ordered 2 times and am happy with what I have gotten

  Review of 6/9/25, following an experience of 6/3/25 by DAVID T.

• 5 / 5

  

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  Good customer service and product selection. My go-to supplier.

  Review of 6/9/25, following an experience of 6/1/25 by CAROL W.

• 4 / 5

  

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  The guy on the phone was good , listening to me and figuring out the right type and size of leg stockings, the only issue is the order I placed earlier they didn't catch the stocking product was not available until Days after ordering and this was the second time the type and brand was out of stock and , they didn't know right away when I was on the phone ordering it, the stocking

  Review of 6/9/25, following an experience of 5/19/25 by EDWARD C.

• 5 / 5

  

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  I was extremely satisfied with the management of my order.The representative showed a clear understanding of my requirements and what my expectations were to enable me to get my post-surgical order in a timely manner.

  Review of 6/9/25, following an experience of 6/2/25 by MARIAN B.

• 4 / 5

  

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  Very good project but prices a bit high

  Review of 6/8/25, following an experience of 6/2/25 by MARY D.

• 5 / 5

  

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  I love this store! ; )

  Review of 6/8/25, following an experience of 6/2/25 by JO P.

• 5 / 5

  

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  Great product. Been wearing for years. Wish they made the footless in nude.

  Review of 6/8/25, following an experience of 6/1/25 by MARY M.

• 5 / 5

  

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  The people I spoke with on the phone were very friendly and helpful and the item was shipped very fast.

  Review of 6/8/25, following an experience of 5/31/25 by N M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  TRENTwas very helpful and looked up my previous order to make it very easy to order again

  Review of 6/7/25, following an experience of 6/4/25 by CARROL J.

• 5 / 5

  

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  I love these! I have tried many compression stockings, but these are the best. They fit good and hold up very well after many washings. I don’t put them in the dryer, but hang them up to dry and they have held their elasticity excellently.

  Review of 6/7/25, following an experience of 6/2/25 by LAURA D.

• 5 / 5

  

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  Extremely pleased. I ordered this morning and I received verification my order has shipped already!

  Review of 6/7/25, following an experience of 6/3/25 by CAROL A.

• 5 / 5

  

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  Love sigvaris product.

  Review of 6/7/25, following an experience of 6/2/25 by SHAR C.

• 5 / 5

  

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  HE WAS VERY HELPFUL AND VERY POLITE. HE APPLIED MY 15% DISCOUNT AND MY REWARDS MONEY

  Review of 6/7/25, following an experience of 6/6/25 by CHERYL H.

• 5 / 5

  

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  Good selection to choose from And good prices

  Review of 6/7/25, following an experience of 5/31/25 by PHILIP R.

• 5 / 5

  

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  It was easy to order the stockings.

  Review of 6/7/25, following an experience of 6/5/25 by MARY B.

• 4 / 5

  

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  Easy to use,quick checkout service.

  Review of 6/7/25, following an experience of 6/4/25 by DAVID S.

• 5 / 5

  

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  The site is easy to navigate. I am able to find what I want as far as compression strength.

  Review of 6/7/25, following an experience of 6/1/25 by MARY PAT O.

• 5 / 5

  

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  Product is good. You get a sleeve that lasts. Good customer service.

  Review of 6/7/25, following an experience of 5/29/25 by HOLLY G.

• 5 / 5

  

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  I've ordered from BrightLife numerous times in the past and each time they have provide excellent and timely service. The product helps my legs, fits well and lasts a long time.

  Review of 6/7/25, following an experience of 5/29/25 by R W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  A plus Quick resolution Expert delievery and advice!

  Review of 6/7/25, following an experience of 5/30/25 by E L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  They always get the order right and delivered ontime.

  Review of 6/7/25, following an experience of 6/1/25 by ROBERT S.

• 5 / 5

  

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  The order was exactly expected and was shipped timely. We have been happy with the three item purchased and this retailer.

  Review of 6/7/25, following an experience of 5/26/25 by DOROTHY K.

• 4 / 5

  

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  Dear Sir/Madam: I ordered some compression from your company and they do not fit at all and I would like to return them. They run REALLY small and I couldn't get them on. How do I either exchange them or get a refund? These were XXXLg. Thank You

  Review of 6/7/25, following an experience of 5/31/25 by SHELDON S.

• 5 / 5

  

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  I was able to get exactly what I was looking for. I have been buying compression socks from BrightLife for several years and I am extremely satisfied with their service.

  Review of 6/7/25, following an experience of 5/29/25 by BOB D.

• 3 / 5

  

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  I chose to use an earned reward on my purchase and thought it would automatically be deducted but I was mistaken. Now I have to make another purchase to use it or lose it altogether. I'm disappointed.

  Review of 6/7/25, following an experience of 5/31/25 by G A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thank you for sharing your experience with us. We understand how frustrating it can be when rewards don't apply as expected, and we appreciate your feedback on this matter. Our goal is to create a seamless shopping experience, and your insights will help us improve. A member of our customer service team will look into this and reach out to you. We hope to serve you better in the future!

• 5 / 5

  

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  The customers service was very good and yes, I would recommend brightlifedirect

  Review of 6/7/25, following an experience of 5/29/25 by JEANETTA M.

• 5 / 5

  

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  The rep cleared up an order issue and Also helped me select the right product. Knew what he was doing

  Review of 6/7/25, following an experience of 6/2/25 by CAROL L.

• 5 / 5

  

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  I really like the 11% cotton blend compression knee-high. Very comfortable!

  Review of 6/7/25, following an experience of 5/27/25 by SHIRLEY H.

• 5 / 5

  

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  Needed to exchange my order. Service was great on this. Received the item exchanged for in the same week! Great Service!

  Review of 6/7/25, following an experience of 5/9/25 by D D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Received my stockings quickly and the order was correct - no problems !!!

  Review of 6/7/25, following an experience of 4/16/25 by RANDIE J.

• 5 / 5

  

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  I am very satisfied with your with my purchase from your company. I get a perfect fit and I now have minimum swelling in my legs, I am a happy girl,

  Review of 6/7/25, following an experience of 5/24/25 by DEBRA N.

• 2 / 5

  

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  Haven't received the order, Taking too long. Needed them for tomorrow,

  Review of 6/7/25, following an experience of 5/26/25 by SARA L.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your feedback with us. We understand how frustrating it can be to not receive your order, especially when you needed it urgently. Please know that your experience is important to us and a member of our customer service team will reach out to you to track your order. We appreciate your patience and understanding as we strive to better serve our customers.

• 5 / 5

  

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  Perfect transaction. Customer service handled my order quickly and efficiently.

  Review of 6/7/25, following an experience of 5/14/25 by CHARLES V.

• 5 / 5

  

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  Site navigation is excellent -- Payment program not so much. For my last 2 orders, I've ordered multiple of the same item. Both times the invoice reduced "qty ordered' to "1" (and also adjusted the price correctly to charge for one item). The first time -- I said "must be my error", Second order I contacted customer service and we quickly resolved the issue.

  Review of 6/7/25, following an experience of 5/25/25 by J G. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  They dropped carrying the most versatile color, Charcoal from their inventory. I have tried the wheat, navy, & other colors & they look heavy in color, fake, cheap, exaggerate the legs over the dress being worn. They should blend, complement, be versatile etc, which those colors ARE NOT!

  Review of 6/7/25, following an experience of 5/12/25 by JANICE R.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your feedback with us. We understand your disappointment regarding the absence of the Charcoal color and are sorry to hear that the other colors didn’t meet your expectations. We appreciate your thoughts on versatility and are continually looking for ways to improve our product offerings. Your feedback is invaluable in helping us serve our customers better.

• 2 / 5

  

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  Waiting a long time for my items . Was redirected to uk site but items are still coming from America??

  Review of 6/7/25, following an experience of 5/17/25 by SUSAN D.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your experience with us. We apologize for the delay in receiving your items; we understand how frustrating that can be. A member of our customer service team will look into this and reach out to you. We appreciate your feedback as we work to resolve this for you. Your insights are invaluable in helping us serve you better.

• 5 / 5

  

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  Brightlife has the products I need, at a reasonable price.

  Review of 6/7/25, following an experience of 5/26/25 by JACK G.

• 4 / 5

  

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  The service is good, the representative is super nice and professional. if the product doesnot fit you,you can exchange with free shipping. This is a positive point. The negative are: 1- I pay tax for the stocking which is the other two companies that i used to order with them , they didnot charge tax (They also good name company ). I can not know the reason why brightlufe charge tax for the stocking that with others two companies I didnot pay any penny for tax. ( they all stocking company and they three are out of my State too) . The reason I donot buy anymore from other two because brightlife has one item that fit my need the most. 2- the amount they require for free shipping for you purchase is too high: 100.00. This number give me a hassle when I think to reorder some stocking from brightlife .

  Review of 5/31/25, following an experience of 5/13/25 by ALIN D.

• 5 / 5

  

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  Excellent customer service and speedy shipping. Staff is friendly and respectful.

  Review of 5/31/25, following an experience of 5/20/25 by VICKI N.

• 5 / 5

  

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  It is a pleasure to work with this company and the employees that work there.

  Review of 5/31/25, following an experience of 5/29/25 by CARLE LYMPHEDEMA C.

• 5 / 5

  

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  Excellent product

  Review of 5/31/25, following an experience of 5/24/25 by DIANA C.

• 5 / 5

  

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  Always Great, fast and accurate.

  Review of 5/30/25, following an experience of 5/27/25 by RICHARD B.

• 5 / 5

  

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  I'm happy with the product. It holds up and washes well. Delivery was quick

  Review of 5/30/25, following an experience of 5/19/25 by MARNI ZUCKERMAN Z.

• 5 / 5

  

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  I was very glad that Brightlife carried the 15-20 compression thigh-high stockings. I had been checking so many places for that compression & none of the other companies had them. The Jobst 15-20 compression thigh-high stockings fit me well & I ordered 3 more pairs right away so I would be sure to have them.

  Review of 5/30/25, following an experience of 5/25/25 by PATRICIA S.

• 5 / 5

  

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  I had no trouble in ordering from the site. As it turned out, I had ordered the wrong size and item. Contacted via online and had a prompt reply the next day and easy instructions on printing out postage label for sending item back. I received my corrected order 3 days later. Great Service! And a Great Product!

  Review of 5/30/25, following an experience of 5/21/25 by D D. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Have not yet received my purchase. No information sent re: shipping, Ordered on May 24.

  Review of 5/30/25, following an experience of 5/24/25 by FREDDA F.

  Answer by brightlifedirect.com

  

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  We sincerely apologize for the inconvenience you've experienced with your order placed on May 24. We understand how frustrating it is to not have received your purchase or any shipping information. Your feedback is invaluable to us, and we are here to help ensure that your concerns are addressed as quickly as possible. A member of our customer service team will reach out to you regarding your order. We appreciate you for bringing this to our attention.

• 5 / 5

  

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  easy to use, great selection, good prices with my earned discount.

  Review of 5/30/25, following an experience of 5/27/25 by JAMES F.

• 3 / 5

  

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  shipping

  Review of 5/30/25, following an experience of 5/25/25 by DAVID C.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your experience with us. We appreciate your feedback regarding our shipping, and we’re sorry if we didn’t meet your expectations. Your insights are valuable as we strive to enhance our shipping services. We hope to provide a smoother experience for you in the future.

• 5 / 5

  

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  Good quality thigh highs- just wish they carried a slightly darker brown than Taupe.

  Review of 5/30/25, following an experience of 5/26/25 by DONNA H.

• 5 / 5

  

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  Very good I have on probably with Brightlife love all the compression socks I get from you all

  Review of 5/30/25, following an experience of 5/20/25 by ERNEST G. J.

• 5 / 5

  

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  Great fit and durability. The only stocking that stays up well due the silicone band.

  Review of 5/30/25, following an experience of 5/21/25 by MARILYN B.

• 5 / 5

  

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  I love these thigh high stockings. They are comfortable and not too difficult to put on!

  Review of 5/30/25, following an experience of 5/19/25 by KATHLEEN P.

• 5 / 5

  

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  I love, Allegra stockings. They're the only ones I've, worn for years

  Review of 5/30/25, following an experience of 5/27/25 by CHERLYN K.

• 5 / 5

  

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  Washing Solution work great

  Review of 5/30/25, following an experience of 5/3/25 by PEGGY B.

• 4 / 5

  

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  One 12x5 wrap came with unfinished end edge an a bit shorter than the rest.

  Review of 5/30/25, following an experience of 5/9/25 by MARILYN W.

• 1 / 5

  

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  Delivery was fine. They left deep indents on his legs and he can't wear them waste of money. They talked how comfortable they were and soft but there not. Very disappointed in them.

  Review of 5/30/25, following an experience of 5/8/25 by P G. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the product did not meet your expectations and caused discomfort. Your feedback is invaluable and we will use it to improve our product offerings. Also, a member of our customer service team will reach out to you to offer alternatives. We appreciate your input and hope to better serve you in the future.

• 1 / 5

  

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  Company Representative lied to me, said product had been discontinued. When I returned substitute product, again company mis Represented means of credit to be applied. I found transaction to be totally unsatisfactory, and will likely seek another supplier in the future.

  Review of 5/30/25, following an experience of 5/19/25 by J B. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thank you for sharing your experience with us. We sincerely apologize for any confusion regarding the product discontinuation and the credit process; we understand how frustrating this must have been for you. Your feedback is invaluable and we will use it to improve our communication and support. We appreciate you bringing this to our attention.

  Answer by J B

  

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  Your Representative advised me that the credit had been applied to my credit card. If this is true, the matter can be considered closed .

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• 3 / 5

  

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  Brightlife continues to no longer carry the supplies I need.

  Review of 5/30/25, following an experience of 5/20/25 by JEAN H.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your feedback with us. We understand how important it is to have access to the supplies you need, and we are truly sorry to hear that we've fallen short in this regard. Your input is invaluable as we continually strive to enhance our product offerings. We appreciate your patience and support as we work through these challenges.

• 5 / 5

  

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  Great company and fast delivery service

  Review of 5/30/25, following an experience of 5/17/25 by T H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  These support hose are very comfortable and easy to put on when following your directions. I thought the color was a bit yellow. I will order more soon

  Review of 5/30/25, following an experience of 5/9/25 by ANDRA R.

• 5 / 5

  

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  It had what I wanted to order

  Review of 5/27/25, following an experience of 5/23/25 by PAUL W.

• 3 / 5

  

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  Website was difficult to navigate, sizing charts were inconsistent, standard would have taken almost 2 weeks to deliver.

  Review of 5/27/25, following an experience of 5/23/25 by THOMAS J S.

  Answer by brightlifedirect.com

  

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  Thank you for taking the time to share your experience with us. We sincerely apologize for the challenges you faced navigating our website and the inconsistencies in the sizing chart. Your feedback is invaluable, and we are committed to making improvements. We appreciate your insights and hope to provide a better experience in the future.

  Answer by Thomas J S.

  

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  You carry 30-40 rated compression socks. These are almost always ordered as a direct response to a medical situation and doctor's (or in my case a wound specialist) orders. That your "normal" turnaround time under those circumstances was almost 2 weeks is hardly acceptable, and your expedited delivery wasn't all that fast and the price was outrageous.

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• 5 / 5

  

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  I was looking for a specific product. I read a lot of product reviews before I made my choice. The shipping took longer than I wanted but when I received my package it was obvious that it had been caught in some machine and re-taped again. So I am not marking BrightLife down for that. I just wish this product came in a left and right side option.

  Review of 5/27/25, following an experience of 5/18/25 by KATHY E.

• 5 / 5

  

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  Good quality, fast service and very good customer service service.

  Review of 5/27/25, following an experience of 5/14/25 by RUPA S.

• 5 / 5

  

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  The gentleman who waited on me was extremely helpful. My order was placed and I received it in just a few days as he promised. My toes are SOOO happy. Will order more very soon. Thank you.

  Review of 5/27/25, following an experience of 5/19/25 by CARROL J.

• 5 / 5

  

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  Easy touse, love your stockings and they arrived quickly!

  Review of 5/27/25, following an experience of 5/22/25 by RIDGELY H.

• 5 / 5

  

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  The site is easy to navigate; orders are processed smoothly and delivered promptly with email notifications every step of the way

  Review of 5/27/25, following an experience of 5/17/25 by BRIGITTE L.

• 4 / 5

  

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  They were very helpful on the phone, but I found it hard to navigate the website.

  Review of 5/27/25, following an experience of 5/17/25 by S U. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My order came in two deliveries. After receiving the first pair of stockings, I thought that there was a mistake since I was supposed to receive three pairs I then contacted the customer representative. It just so happened that my other two pairs arrived at that time. All was good.

  Review of 5/27/25, following an experience of 5/19/25 by JENNY P.

• 5 / 5

  

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  Outstanding ordering, shipping and receiving of correct product ordered

  Review of 5/27/25, following an experience of 5/21/25 by CHARLES V.

• 5 / 5

  

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  Thank you for a terrific product and for terrific customer service.

  Review of 5/27/25, following an experience of 5/19/25 by HOLLY G.

• 5 / 5

  

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  They came promptly and in great condition. HOWEVER, you should not send this package without covering the JUZO word. Someone could easily steal it if they know what Juzo is, and it would be a big expense for you to replace it. And it would be a lot of hassle for us all.

  Review of 5/27/25, following an experience of 5/19/25 by LEE P.

• 5 / 5

  

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  I have been ordering this product for about 15 years and have never been disappointed or had a problem with a shipment. Wod highly recommend.

  Review of 5/27/25, following an experience of 5/19/25 by MARY JANE B.

• 5 / 5

  

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  well done

  Review of 5/27/25, following an experience of 5/18/25 by SUSAN S.

• 5 / 5

  

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  Excellent selection, speedy delivery, excellent customer service

  Review of 5/27/25, following an experience of 5/17/25 by DIANA W.

• 5 / 5

  

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  They are what I was looking for. I have bad swelling in my legs and I have bought many compression stockings but these had the compeerion I was looking for

  Review of 5/27/25, following an experience of 5/16/25 by MISTY T.

• 5 / 5

  

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  Pleased with quality of product and customer service!!

  Review of 5/27/25, following an experience of 5/5/25 by JOYCE M.

• 3 / 5

  

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  Haven’t tried them yet but delivery was good I thought I ordered a red pair but there more like pink which is ok those are for a female

  Review of 5/27/25, following an experience of 5/18/25 by KEVIN W.

  Answer by brightlifedirect.com

  

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  Thank you for taking the time to share your thoughts! We’re pleased to hear that your delivery was prompt. We understand that colors can sometimes differ from expectations, and we appreciate your flexibility with the pink pair. Your feedback is invaluable to us as we strive to enhance our offerings.

• 5 / 5

  

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  The arm sleeves, I have ordered have helped very much with getting the size of my arm reduced. The order people are very helpful.

  Review of 5/24/25, following an experience of 5/22/25 by H H B.

• 5 / 5

  

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  I have been ordering from brightlife for many years and have always received top rate service. Alicia on the phone yesterday went above and beyond to listen patiently and looong to my new needs, and guide me for just the right garment which is now on its way.

  Review of 5/23/25, following an experience of 5/21/25 by KAREN K.

• 5 / 5

  

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  With Brightlife I get a quality sock at a good price and get it Quickly and they answer anyquestion I have about the compression socks.

  Review of 5/23/25, following an experience of 5/11/25 by PERRY H.

• 5 / 5

  

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  I like them

  Review of 5/23/25, following an experience of 5/13/25 by LILLIAN S.

• 5 / 5

  

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  Good site

  Review of 5/23/25, following an experience of 5/20/25 by KATHY S.

• 4 / 5

  

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  This the first time that I've used this company, so that is why I've given that score & also the prices were very good, like half the price, so that is why I chose this company.

  Review of 5/22/25, following an experience of 5/20/25 by C B. *

  *Pseudonymized data at the request of the author

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