Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  Great socks for the value.

  Review of 7/8/25, following an experience of 7/5/25 by MARK W.

• 5 / 5

  

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  Easy to follow size chart, quality merchandise and easy checkout

  Review of 7/8/25, following an experience of 7/1/25 by CAROL M.

• 5 / 5

  

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  Excellent service. Excellent product.

  Review of 7/8/25, following an experience of 7/3/25 by RAE S.

• 5 / 5

  

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  Prompt shipping , good retail, strong customer service. I normally avoid surveys.

  Review of 7/8/25, following an experience of 6/30/25 by JAMES W.

• 5 / 5

  

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  Easy to reorder socks that you have previously ordered. Checkout was quick and efficient.

  Review of 7/8/25, following an experience of 7/1/25 by TIMOTHY M.

• 4 / 5

  

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  Products are great. The only issue is the time it takes to get the order. Right now, we are 8 days from the order date, and still no order. I know we will eventually get it, but that part is aggravating. Thanks.

  Review of 7/8/25, following an experience of 6/28/25 by MICHAEL Y.

• 5 / 5

  

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  Always the better price for my necessities. Almost always the desired color of socks is in stock

  Review of 7/8/25, following an experience of 7/4/25 by JAMES E.

• 5 / 5

  

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  Good product. Good fit.

  Review of 7/8/25, following an experience of 6/30/25 by NANCY D.

• 5 / 5

  

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  Excellent.

  Review of 7/8/25, following an experience of 6/30/25 by CARLENE S.

• 5 / 5

  

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  Brightlifedirect has been extremely great to work with. Compared to other online business they have went far beyond the service you get with others. You are able to understand the people you talk with and they answered my questions and even gave me a discount to help me with the large dollar amount of my order. I appreciate all that they have done for me.

  Review of 7/8/25, following an experience of 6/16/25 by BRIC C.

• 4 / 5

  

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  A fast service,no problems, we have just made another purchase through them.

  Review of 7/8/25, following an experience of 7/3/25 by DAVID S.

• 5 / 5

  

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  Excellent service and quality of product

  Review of 7/8/25, following an experience of 7/1/25 by GEORGE R.

• 5 / 5

  

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  I’ve bought compression socks from brightlife for over a decade. They have an amazing variety of options for affordable prices. They never disappoint.

  Review of 7/8/25, following an experience of 6/30/25 by MARINEH B.

• 5 / 5

  

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  Brightlife Direct has excellent customer service.

  Review of 7/8/25, following an experience of 6/30/25 by JOANN V.

• 5 / 5

  

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  I'm a returning customer and have told others. Does that answer ur question ?

  Review of 7/8/25, following an experience of 6/23/25 by DEANNA G.

• 5 / 5

  

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  I never had to return any of the packages, always happy with them.

  Review of 7/8/25, following an experience of 6/30/25 by ELDA F.

• 5 / 5

  

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  I was able to track my order and had prompt delivery. The product was good for the price

  Review of 7/8/25, following an experience of 5/8/25 by CAROLE E.

• 5 / 5

  

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  Great customer service

  Review of 7/8/25, following an experience of 6/24/25 by ELEANOR T.

• 3 / 5

  

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  I would give these 5 stars if they still came in short length.

  Review of 7/8/25, following an experience of 6/26/25 by GAIL R.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your feedback with us! We genuinely appreciate your support and understand your disappointment regarding the short lengths. Your input is valuable and we will take it into consideration as we continue to enhance our product offerings. We’re here to provide the best experience possible and hope to serve you better in the future.

• 5 / 5

  

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  Product affirmation by my specialist and superior delivery timing.

  Review of 7/8/25, following an experience of 6/27/25 by JOHN M.

• 5 / 5

  

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  I definitely recommend the products - support stocking. They are comfortable, easy to put on and last through many washings.

  Review of 7/8/25, following an experience of 6/28/25 by DEBORA M.

• 5 / 5

  

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  When I called to order my stocking's I was told that in July BrightLife would have a sale, I was able to order and pre paid for them. The person I spoke to was very nice about this and he told me that he put the order through and the order would be shipped about July 14th. I am very pleased with BrightLife.

  Review of 7/8/25, following an experience of 6/17/25 by T F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I always get prompt service and the rewards are a nice perk. Today my order was shipped on the same day of my purchase.

  Review of 7/7/25, following an experience of 6/30/25 by LARK L.

• 5 / 5

  

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  I placed my order on my phone and the Bright Life person I spoke with was extremely helpful to me.

  Review of 7/7/25, following an experience of 6/30/25 by ANN M.

• 4 / 5

  

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  Happy to deal with them. Easy order, quick shipping.

  Review of 7/7/25, following an experience of 6/28/25 by ADELE T.

• 5 / 5

  

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  I ordered my leg wraps and they were shipped the same day!! The site is very easy to maneuver around. I will definitely shop Brightlife again!

  Review of 7/7/25, following an experience of 6/30/25 by JULIE A T.

• 5 / 5

  

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  Ordered new product. Have not put on legs but seems easier than other items ordered

  Review of 7/7/25, following an experience of 6/26/25 by N C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  They are very helpful with products and a return I had.

  Review of 7/7/25, following an experience of 7/1/25 by KENTON B.

• 5 / 5

  

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  i have not received the order yet

  Review of 7/7/25, following an experience of 6/26/25 by MAURNEEN O.

• 5 / 5

  

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  I purchased 3 different types of socks. I’ve tried 2 and find that they are excellent. They’re supportive without causing heaviness or pain. Plus they’re easy to get on and off. So nice not to that struggle! Wonderful products!

  Review of 7/7/25, following an experience of 6/22/25 by S S. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The very first order I bought sheer knee highs, the last 2 times I ordered the stocking were much darker than the nude color I purchased the first time. I will not return them as I had to pay for shipping and then a return charge.

  Review of 7/7/25, following an experience of 6/23/25 by MARY M.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your experience with us. We sincerely apologize for the inconsistency in the color of the knee highs you've received. We understand how frustrating this can be and your feedback is invaluable as we strive to improve our product offerings. We appreciate you for bringing this to our attention!

• 5 / 5

  

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  Ordering was easy and delivery was timely

  Review of 7/7/25, following an experience of 6/24/25 by JOYCE F.

• 5 / 5

  

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  Fast shipping, accurate sizing charts, fair pricing. Getting rewards points is a great perk!

  Review of 7/7/25, following an experience of 6/26/25 by MORGAN L.

• 5 / 5

  

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  Excellent

  Review of 7/7/25, following an experience of 6/24/25 by TILLIE S.

• 5 / 5

  

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  Expected

  Review of 7/7/25, following an experience of 6/24/25 by HENRY W.

• 5 / 5

  

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  Outstanding customer service!

  Review of 7/7/25, following an experience of 6/25/25 by RICHELLE S.

• 5 / 5

  

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  Product was just as described. Also fast shipper

  Review of 7/7/25, following an experience of 6/25/25 by JOHN C.

• 4 / 5

  

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  Good selection, competitive prices. I would rate them 5 stars, but after ordering they hound me to review. Reviewing EVERY time is a bit much.

  Review of 7/7/25, following an experience of 6/23/25 by JOHN C.

• 5 / 5

  

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  Good service. Good products.

  Review of 7/7/25, following an experience of 6/24/25 by YVONNE S.

• 5 / 5

  

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  Delivery is quick. Returns are handled well. There really is nothing more important because if one uses these products they are suffering with a condition that is unpleasant.

  Review of 7/7/25, following an experience of 6/23/25 by RHONDA S.

• 1 / 5

  

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  it absolutely does not work what so ever, it is far too short in length to be able to pull the compression garment far enough up your arm, it is absolute highway robbery!!

  Review of 7/7/25, following an experience of 6/1/25 by MARY Z.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your concerns with us. We're truly sorry to hear that the product you've purchased did not meet your expectations and that you found the length unsuitable. Your feedback is invaluable and we take it seriously as we continually strive to improve our product offerings. Please feel free to contact our customer service team if you wish to return your order and we'll be happy to assist you with it. We appreciate your feedback!

• 5 / 5

  

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  Excellent selection and customer service

  Review of 6/29/25, following an experience of 6/21/25 by DIANA W.

• 5 / 5

  

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  I have purchased other brands of compression hose for years and found that many are NOT true to fit ! I always come back to the best product for my money in duemed from bright life!

  Review of 6/29/25, following an experience of 6/21/25 by JEANNINE F.

• 5 / 5

  

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  I have been a Brightlife customer for years, and have always been satisfied with their products and service.

  Review of 6/28/25, following an experience of 6/25/25 by BAYLA S.

• 5 / 5

  

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  My rep was very responsive and helpful

  Review of 6/28/25, following an experience of 6/24/25 by ELLEN S.

• 5 / 5

  

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  Excellent choices, sales and speedy delivery

  Review of 6/28/25, following an experience of 6/23/25 by L G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was easy to find the information that I needed and to place the order.

  Review of 6/28/25, following an experience of 6/23/25 by RUSSELL L.

• 5 / 5

  

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  After some mis-fires, the Site is fairly easy to navigate to the product listing I want.

  Review of 6/28/25, following an experience of 6/25/25 by J G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I had difficulty getting a return label sent to me so I could return a pair of compression socks that were supposed to be sent to me in a different size. I had to call three times for the return label and finally received it a day ago.

  Review of 6/28/25, following an experience of 6/26/25 by JOANNE H.

• 5 / 5

  

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  Great website; easy to navigate and use. Incredibly fast delivery.

  Review of 6/28/25, following an experience of 6/21/25 by JENNIFER S.

• 5 / 5

  

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  Wonderful help. Answered all my questions.

  Review of 6/28/25, following an experience of 6/23/25 by JANET S.

• 5 / 5

  

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  Excellent products at a good price. I appreciate that BrightLifeDirect is sending me a pair of Allegro compression socks as a free gift for customer appreciation. Not many companies show appreciation for their customers with free products.

  Review of 6/28/25, following an experience of 6/25/25 by BRYAN F.

• 5 / 5

  

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  Always very easy

  Review of 6/28/25, following an experience of 6/24/25 by MARIA M.

• 5 / 5

  

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  Like the easy service.

  Review of 6/28/25, following an experience of 6/23/25 by BARBARA S.

• 5 / 5

  

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  Although there was an acknowledgment order I was notified and order was being sent in a timely manner!, Great job😊

  Review of 6/28/25, following an experience of 6/17/25 by DIANNE K W.

• 5 / 5

  

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  Great prices,fast delivery.

  Review of 6/28/25, following an experience of 6/23/25 by CHRIS B.

• 2 / 5

  

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  The Allegro Surgical Pantyhose 30-40 mmHg #303 ripped before I could even get them up my calf on the first leg. The Duomed Advantage Pantyhose 30-40 mmHg still have not arrived even though I paid extra for 2 day shipping. Will not be ordering from or recommending BrightLife Direct again.

  Review of 6/28/25, following an experience of 6/18/25 by SCOTT S.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your experience and we're truly sorry to hear about the issues with the Allegro Surgical Pantyhose and the delay with your Duomed Advantage order. We understand how frustrating this can be and we appreciate your constructive feedback as it helps us improve our services. Your satisfaction is important to us and we hope to have the opportunity to serve you better in the future.

• 4 / 5

  

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  i could not find on the site the hose I had ordered before and liked so well.

  Review of 6/28/25, following an experience of 6/23/25 by RUTHANNE J.

• 5 / 5

  

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  Very helpful and accommodating

  Review of 6/28/25, following an experience of 6/17/25 by DAWN M.

• 5 / 5

  

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  Eay to use to find what I wanted to order!

  Review of 6/28/25, following an experience of 6/23/25 by HOLLY R.

• 5 / 5

  

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  Ordering is easy, products arrive quickly, and they are nice looking, and fit well. Happy with my purchases.

  Review of 6/28/25, following an experience of 6/17/25 by ALICIA R.

• 5 / 5

  

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  Ordering was easy, delivered early. Thanks...Bob

  Review of 6/28/25, following an experience of 6/18/25 by ROBERT B.

• 5 / 5

  

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  Quality Sock, Comfortaable, long lasting, great service and competitive prices.

  Review of 6/28/25, following an experience of 6/23/25 by DANIEL M.

• 5 / 5

  

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  Easy to use website. Fast efficient service.

  Review of 6/28/25, following an experience of 6/23/25 by LINDA L.

• 5 / 5

  

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  Customer service Keith was so helpful, polite and professional, A pleasure to do business with him. I hope I like the product as well.

  Review of 6/28/25, following an experience of 6/20/25 by MARLENE H.

• 5 / 5

  

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  Product is very comfortable. Delivery in just 3 days. Good service.

  Review of 6/28/25, following an experience of 6/19/25 by RITA G.

• 4 / 5

  

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  Did not wear what I ordered yet. I had ordered an XL a while back, I think about two years ago and they fit perfect. The only reason I size up is because I gain a little weight but besides that the quality is great. I love the texture and it looks really nice. I definitely will be ordering more again.

  Review of 6/28/25, following an experience of 6/16/25 by MARILYN W.

• 5 / 5

  

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  Ease of product selection and shipping and delivery in a fairly timeline!

  Review of 6/28/25, following an experience of 6/21/25 by D L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  They had what I was looking for and the ordering process was easy.

  Review of 6/28/25, following an experience of 6/20/25 by KENT J.

• 1 / 5

  

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  I have made an oder on Jube seconde and o havent received it yet

  Review of 6/28/25, following an experience of 6/2/25 by L R. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thank you for taking the time to share your experience and we're truly sorry to hear that your order has not yet arrived. We understand how important timely delivery is and a member of our customer service team will reach out to you to track your order. Please know that your feedback is valuable to us as we continue to improve our service.

• 4 / 5

  

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  Have not worn yet!

  Review of 6/28/25, following an experience of 5/30/25 by LEANN Y.

• 3 / 5

  

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  Delivery time is too long.

  Review of 6/28/25, following an experience of 6/14/25 by MARY J.

  Answer by brightlifedirect.com

  

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  Thank you for taking the time to share your feedback. We understand that timely delivery is important, however, please note that weekends and/or holidays are not included in our delivery timeframe. Your input is valuable to us and we will continue to strive for improvements in our delivery process. We appreciate your support and hope to better serve you in the future.

• 5 / 5

  

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  Superior customer service!

  Review of 6/28/25, following an experience of 6/15/25 by JOANN A.

• 5 / 5

  

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  Choose the appropriate style and size you like make your order and you will receive it quickly.

  Review of 6/28/25, following an experience of 6/14/25 by STEPHEN M.

• 5 / 5

  

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  I am 90 years old and have little computer knowledge and it was not at all difficult for me to order what I wanted on your website. It must be acknowledged, however, I have worn Allegro hosiery for many years so I knew exactly what to look for. Your site is easy to access and maneuver. Keep up the good work!

  Review of 6/28/25, following an experience of 6/7/25 by L T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Outstanding in all aspects

  Review of 6/28/25, following an experience of 6/13/25 by H W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I never knew the compression stockings could feel so Good I couldn't be more Pleased Thank You And made in the USA <3

  Review of 6/27/25, following an experience of 6/11/25 by GERALDINE L.

• 3 / 5

  

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  The color is awful, and seems to get darker and darker. The compression is decent, however these are too long for me (5’5”” 150 lbs) and they are the smallest/ shortest size available

  Review of 6/27/25, following an experience of 6/10/25 by AMY E.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your thoughts with us. We're sorry to hear that the color and fit did not meet your expectations. Your feedback is invaluable as we strive to improve our offerings. We appreciate your feedback!

• 3 / 5

  

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  Haven’t received any orders yet.

  Review of 6/27/25, following an experience of 5/19/25 by SUE M.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your feedback with us. We're sorry to hear that you haven't received your order yet, and we understand how frustrating that can be. We appreciate your patience as we work to ensure a smooth experience for you. Rest assured, we’re continually striving to improve our service, and your input is valuable to us.

• 5 / 5

  

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  Fantastic service

  Review of 6/27/25, following an experience of 6/13/25 by CHAIM C.

• 5 / 5

  

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  The rep that I spoke with was very knowledgeable in answering all my questions about size and materials.

  Review of 6/27/25, following an experience of 6/19/25 by R B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Bright Life has a new customer. The website is super easy to navigate, ordering is a breeze, and it is nice to have several payment options. Delivery was insanely quick. I ordered on a Saturday and received my order Wednesday!

  Review of 6/20/25, following an experience of 6/15/25 by MARK H.

• 5 / 5

  

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  Fast shipping and easy ordering

  Review of 6/19/25, following an experience of 6/13/25 by MARCIA B.

• 5 / 5

  

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  The compression socks that I getting I'm 100% satisfied with them . I've been buying them for now 7 years. I tried others but they don't seem to last as long. I used their customer service department before to help me out finding a certain sock. They actually talked to me as a human being and helped me out immensely

  Review of 6/18/25, following an experience of 6/17/25 by RICHARD S.

• 2 / 5

  

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  The wrong address is on file and there was no way I could correct it. I dont know if I will receive my order or not. Most web sites have a space where you can review the order and make corrections.

  Review of 6/18/25, following an experience of 6/12/25 by MARVARENE D.

  Answer by brightlifedirect.com

  

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  Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your order address. We understand how important it is to have accurate information, and we are actively looking into ways to enhance our order review process. A member of our customer service team will reach out to you regarding your order. We appreciate your support and hope to resolve this for you.

• 5 / 5

  

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  Clerk handled everything well.

  Review of 6/18/25, following an experience of 6/17/25 by WINIFRED H.

• 2 / 5

  

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  I ordered on 6/1, my purchase of as shipped on 6/10 and arrived on 6/13. Way too long from purchase to delivery.

  Review of 6/18/25, following an experience of 6/1/25 by MARSHA G.

  Answer by brightlifedirect.com

  

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  Thank you for your feedback regarding your recent order. We sincerely apologize for the delay between your purchase and delivery dates. We understand how important timely service is and appreciate your patience during this process. Your feedback is invaluable as we continuously strive to improve our shipping times.

• 5 / 5

  

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  they did not cut off his circulation feels good

  Review of 6/18/25, following an experience of 6/6/25 by KAREN M.

• 5 / 5

  

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  Product came quickly and in good shape.

  Review of 6/18/25, following an experience of 6/11/25 by MELODY W.

• 5 / 5

  

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  It was fast and easy

  Review of 6/18/25, following an experience of 6/12/25 by MARILYNN E.

• 1 / 5

  

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  Item has not arrived

  Review of 6/18/25, following an experience of 6/7/25 by GEORGE S.

  Answer by brightlifedirect.com

  

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  We’re very sorry to hear that your item has not yet arrived. We understand how frustrating this can be and we appreciate you bringing this to our attention. Please know that we are here to support you and will work diligently to resolve this issue. Thank you for your feedback; it’s important to us as we strive to improve our services.

• 5 / 5

  

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  Order was correct and arrived promptly

  Review of 6/18/25, following an experience of 6/9/25 by PAMELA C.

• 5 / 5

  

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  Customer service great. Arrived less than 2 days. Great product as well.

  Review of 6/18/25, following an experience of 6/10/25 by JOYCE H.

• 5 / 5

  

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  I LIKE THE SOFTNESS AND LOOSE FIT OF THE SOK

  Review of 6/18/25, following an experience of 6/4/25 by ROBERT D.

• 5 / 5

  

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  Product was delivered very quickly and was of good quality. I would buy from here again.

  Review of 6/18/25, following an experience of 6/8/25 by LEONA J.

• 1 / 5

  

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  After receiving my inaccurate order, which had been phoned into a male service agent on Friday, June 6, 2025, I called back on Friday, June 13,2025. A competent, pleasant, and accommodating female agent handled my complaints in a businesslike manner. At this moment, I do not remember her name .She is the one who deserves the excellent evaluation.

  Review of 6/18/25, following an experience of 6/6/25 by MARGARET C.

  Answer by brightlifedirect.com

  

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  Thank you for sharing your experience with us. We're truly sorry to hear about the inaccuracies in your order and appreciate your understanding as our team works to resolve your concerns. We're thrilled to know that our agent provided you with the support you deserved. Your feedback is valuable and we’ll use it to continue improving our service.

• 5 / 5

  

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  I called and spoke with a person. I don’t order.

  Review of 6/18/25, following an experience of 6/9/25 by MARGARET H.

• 5 / 5

  

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  It was easy to order. It came just as stated. And is an excellent fit. I am very happy.

  Review of 6/18/25, following an experience of 6/6/25 by JEAN N.

• 5 / 5

  

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  always very helpful

  Review of 6/14/25, following an experience of 5/29/25 by EVGENIA JEN F.

• 5 / 5

  

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  Always very satisfied with Brightlife. Fast service and wonderful customer relations.

  Review of 6/13/25, following an experience of 6/11/25 by NANCY G.

Reviews displayed in chronological order