Customer reviews for brightlifedirect.com

4.6 / 5

Calculated from 2279 reviews obtained over the last 12 months

8361 reviews since 26/05/2023

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icon sparkle Review Summary

Bright Life is praised for its comfortable and effective compression stockings. The easy-to-use website and excellent customer service enhance the shopping experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information brightlifedirect.com

  • Company

    BrightLife Direct

  • Description

    BrightLife Direct, Inc. has been serving the greater community of people who wear medical compression garments for over 30 years.

  • Address

    1840 Enterprise Drive 48309 Rochester Hills, MI

  • Website

    https://www.brightlifedirect.com/

  • Category

    Health and beauty

Contact BrightLife Direct

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icon sparkle Review Summary

Bright Life is praised for its comfortable and effective compression stockings. The easy-to-use website and excellent customer service enhance the shopping experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    We have been using Brightlife for more than a decade. Very satified, Staff is always helpful. We have referred Brightlife to many people

    Review of , following an experience of by ELEANOR S.

  • 5 / 5
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    my socks are great

    Review of , following an experience of by BONNIE L.

  • 4 / 5
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    Just waiting on order

    Review of , following an experience of by ALMA K.

  • 5 / 5
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    Quality products and excellent customer service!

    Review of , following an experience of by M D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    They are fabulous. The ease of application is phenomenal. This has always been the sticking point of wearing compression hose. I think it is the ribbing that facilitates donning of the socks. Customer service is excellent. Always east to talk to someone!

    Review of , following an experience of by VALERIA H.

  • 5 / 5
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    Very good Very nice

    Review of , following an experience of by FAIGE G.

  • 5 / 5
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    Great experience

    Review of , following an experience of by HALEY C.

  • 5 / 5
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    very easy to place order with brightlifedirest

    Review of , following an experience of by JOSEPH P.

  • 3 / 5
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    I have found that BrightLife is a good source for compression stockings and arm sleeves. The correct product has always arrived, and at a reasonable shipping speed. The only problem I've had is that their website is difficult to navigate -- it kept bumping me out, saying I had entered the wrong code, when I used the correct code they had just sent me. Possibly the "speed" of their acceptance of the code is slow or something, but it was annoying. So just keep trying :-)

    Review of , following an experience of by N K. *

    *Pseudonymized data at the request of the author

    Answer by brightlifedirect.com
    Flag

    Thank you for taking the time to share your experience with us. We’re glad to hear that you've found our products to be satisfactory and appreciate your feedback regarding the website navigation. We strive for a smooth shopping experience and your comments will help us improve.

  • 5 / 5
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    excellent product and great price

    Review of , following an experience of by JOSE M.

  • 2 / 5
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    I still haven’t received my order because instead of 3-7 days delivery I was told it was 3 weeks for delivery from America to the United Kingdom 🇬🇧 so it doesn’t tell you that when you order items from here

    Review of , following an experience of by GEORGE M.

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your feedback with us. We understand how frustrating it can be to face unexpected delays with your order, especially when it comes to international shipping. We appreciate your feedback and will take it into consideration as we strive to improve our communication regarding delivery times.

  • 2 / 5
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    AS of now I haven't received your order yet. I returned it at the post office last Friday the 22nd of August. then I will be able to rate them right.

    Review of , following an experience of by K B. *

    *Pseudonymized data at the request of the author

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your experience with us. We understand how frustrating it can be when an order doesn't arrive as expected. We recommend checking your mailbox to see if the package was already delivered there. If not, please feel free to reach out to our customer service team and we'll do our best to help. We appreciate your feedback!

  • 5 / 5
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    Very pleased with these socks, a bit pricy but works for my disabled son.

    Review of , following an experience of by WANDA H.

  • 5 / 5
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    I have found the overall service (reviewing product, ordering and delivery) to be excellent and the fit and performance of the socks is also excellent.

    Review of , following an experience of by ROB W.

  • 5 / 5
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    Bright Life Direct is helpful when you call them. A representative helped me with my needs, as the website was confusing trying to sort out the size I needed and type. The product arrived and I like the compression stockings. They are toeless, knee high stockings. I also like the silk like sleeve that comes with the order! It very much helps the process of putting them on.!

    Review of , following an experience of by S U. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    I like their items most of the time. The last order I received was great, but have had to return things in the past. Don’t like that when you pay for shipping in the first place and then you need to return the product, the shipping is almost double. Seems like we the customer is getting scammed out of almost $4 for a return product. That I don’t like. The shipping to return a product should be the same as what you paid for it to be shipped to you. For that reason you aren’t getting 5 stars.

    Review of , following an experience of by PATTY H.

  • 5 / 5
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    Consistently good service.

    Review of , following an experience of by MARCIA T.

  • 5 / 5
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    Allegro has great products!

    Review of , following an experience of by GLENN J. A.

  • 5 / 5
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    Just getting use to wearing them

    Review of , following an experience of by JOSEPHINE S.

  • 5 / 5
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    Good

    Review of , following an experience of by LINDA W.

  • 5 / 5
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    I've been buying this brand from a drug store in the area for about three years, so I knew it was a great brand. I'm older and can no longer tolerate the stronger compression. I now wear the 10-15 mm which still protects my legs and gives some compression too. I decided to buy some online because they offer patterns. I like the patterned ones a lot.

    Review of , following an experience of by MARSHA M.

  • 5 / 5
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    Easy to use and works. Helps me since I do not have good strength. Excellent.

    Review of , following an experience of by DEBORAH S.

  • 4 / 5
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    This knee sleeve has only one drawback--the fabric is rather thick and stiff, and tends to form deep, uncomfortable creases behind the knee. Since I'm using it to compress distended blood vessels and not to hold my patella in place, the thickness isn't desirable. Rather, I'd prefer a more elasticized fabric that compresses uniformly over the entire knee area like that used in full-leg compression sleeves.

    Review of , following an experience of by JUDITH L.

  • 5 / 5
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    Order received in a timely manner

    Review of , following an experience of by LOIS S.

  • 5 / 5
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    Ease of placing order

    Review of , following an experience of by MARK T.

  • 5 / 5
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    brightlifedirect.com was very helpful in helping me get a return label for medivens I ordered in the wrong color…and in placing a new order in the correct color.

    Review of , following an experience of by JILL L.

  • 1 / 5
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    Other than the Allegro pantyhose, nothing fits!

    Review of , following an experience of by GLENN J. A.

    Answer by brightlifedirect.com
    Flag

    Thank you for taking the time to share your feedback. We're sorry to hear that you're having difficulty finding the right fit with products, aside from the Allegro pantyhose. Your experience is important to us and if you need assistance with sizing, please feel free to contact our customer service team. We'll be more than happy to assist you and look into alternatives. We appreciate you for bringing this to our attention.

  • 5 / 5
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    I just ordered today. But, Ive ordered in the past, and everything was fine.

    Review of , following an experience of by LYNN L.

  • 4 / 5
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    Site was easy to use and obtained item quickly and easily.

    Review of , following an experience of by LINDA S.

  • 5 / 5
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    The site is easy to navigate. There is a varity to choose from. Buying was smooth and email status was quick.

    Review of , following an experience of by CATHY N.

  • 5 / 5
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    Everything went as planed.

    Review of , following an experience of by MICHAEL M.

  • 5 / 5
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    Easy to order. Good fit. Fast delivery.

    Review of , following an experience of by MARY ROSE D.

  • 5 / 5
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    Ease of placing order

    Review of , following an experience of by STEPHANIE M.

  • 5 / 5
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    It was easy for me to make my order by phone. The representative answered all of my questions and I received accurate information concerning my order. I would highly recommend my friends, colleagues, and family to BrightLifeDirect. Thank you for serving me whenever I need you.

    Review of , following an experience of by ZONNA I.

  • 5 / 5
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    Best customer service ever! I ordered wrong size They replaced them within a couple of days Greatest ever!

    Review of , following an experience of by GWEN L.

  • 5 / 5
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    Andre was very helpful in making my purchase.

    Review of , following an experience of by PAULINE O.

  • 3 / 5
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    Don’t trust the size charts. Even if the charts are incorrect, you will be stuck with the product unless you return it for a restocking and shipping fee.

    Review of , following an experience of by A J.

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your feedback with us. We understand how frustrating sizing issues can be and appreciate your perspective on our size charts. Your comments help us improve our services and we appreciate you for bringing this to our attention.

  • 5 / 5
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    I like how my legs feel, when I were my socks.

    Review of , following an experience of by ALBERT A.

  • 5 / 5
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    The website is very easy to navigate, making finding what I wanted easy. The process for ordering was clear, and delivery was when promised. The stockings are true to the size chart, and the stockings last for a year or longer when given proper care.

    Review of , following an experience of by SUZANNE B.

  • 5 / 5
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    Great service, great product, always purchase from Bright Life direct

    Review of , following an experience of by PENNY H.

  • 5 / 5
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    BrightLifeDirect.com has an excellent return policy. They will send you a return label and credit your account as soon as they receive the returned item(s) so that you can order a different style, size or color. It is an easy process.

    Review of , following an experience of by JENNIFER B.

  • 5 / 5
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    My wife uses these compression stockings all the time. They are good quality and keep her ankle swelling under control

    Review of , following an experience of by FRANK N.

  • 5 / 5
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    We got the boots and one tab torn off the first night she wore them. I contacted customer service and they said they would replace the boot. I have returned the defective boot and I am waiting for the replacement.

    Review of , following an experience of by JANEEN W.

  • 5 / 5
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    I easily made a return thanks to your representative.

    Review of , following an experience of by JOYCE F.

  • 5 / 5
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    I didn't realize that I have ordered an additional pair of compression socks, Brightlifedirect handled the cancelation and encouraged me to reorder the one pair that I intended to order, I was pleased the way they handled everything.

    Review of , following an experience of by BERNARD B.

  • 5 / 5
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    I ordered by calling your customer service number. Excellent service. I don’t remember name of person helping me but he was very courteous and helpful. He even told me I had a discount on my account and I appreciated that. It was very easy to place my order. I received my items within a week. Very satisfied!

    Review of , following an experience of by JUDY N.

  • 5 / 5
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    Purchased for my mom, and she loves the silicone. The shipping was swift and customer service that helped with my order was great.

    Review of , following an experience of by MELANIE C.

  • 5 / 5
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    I will always do business with them

    Review of , following an experience of by CAROL G.

  • 5 / 5
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    things went well.

    Review of , following an experience of by RANDALL A.

  • 5 / 5
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    Quick and easy ordering. Fast delivery.

    Review of , following an experience of by SALLY W.

  • 3 / 5
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    The main reason I purchased from BrightLifeDirect.com was because the band at the top was not supposed to cut off circulation. I measured my calf and ankle, used my shoe size and purchased the appropriate size per their chart. I wore them for 1 day and the top cut into me and was most uncomfortable. I will not purchase again.

    Review of , following an experience of by CHRISTINA R.

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your experience with us. We’re sorry to hear that the band on the product was uncomfortable and did not meet your expectations. Your feedback is important and we appreciate you for bringing this to our attention as this will help us improve our products.

  • 5 / 5
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    I called in to make the orders. I have a hard time navigating the on line ordering system.

    Review of , following an experience of by VICTORIA R.

  • 5 / 5
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    I'll admit I was very apprehensive about ordering from a site I am not familiar with especially for compression stockings. But I received the order in a timely manner and luckily selected both the right size and the right company on BrightLife Direct to order from. So I would say you can feel comfortable ordering from this site. I cannot speak to returns or refunds since I didn't need to do that.

    Review of , following an experience of by MICHELE F.

  • 5 / 5
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    After months-- no, make that years- of searching for the right compression/diabetic socks, I have FINALLY found the perfect ones for me. I recently ordered three separate brands of socks from BrightLife to try out in the hope of finding at least one of them that would work for me. Mind you, I have already tried 6 other brands in the past 5 months from other vendors-- all fell short of my needs and expectations. So imagine my delight when I found that two of the three pairs from BrightLife are perfect for me! Haven't tried the third one yet so I don't know but the two are Allegro Essential Men's Ribbed Knee High 8-15 mmHg #122 X-Large and Jobst Sensifoot Diabetic Compression Knee High 8-15 mmHg XL. Allegro is great for summer and is light, thin and very easy to put on and off. Sensifoot is great for cooler weather being heavier, very soft and warmer and very easy to put on and off. My ankles are 13" and calf is 20". I am 6'1" and weigh 300 lbs. Neither sock cut into my calf or ankle-- just very comfortable and supportive. Highly recommend!

    Review of , following an experience of by RONALD L.

  • 5 / 5
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    Right product and fast delivery

    Review of , following an experience of by ROY S.

  • 5 / 5
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    Grand

    Review of , following an experience of by MILDRED N.

  • 5 / 5
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    Ease of use, good selection of products (30-40 thigh high compression)

    Review of , following an experience of by LORI K.

  • 5 / 5
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    fast response, easy purchase, reliable return policy

    Review of , following an experience of by KENNETH F.

  • 1 / 5
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    I wanted knee high, not thigh high.

    Review of , following an experience of by JOSEPH C.

    Answer by brightlifedirect.com
    Flag

    Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. However, upon checking on your order, it looks like you have purchased a thigh high style from Sigvaris brand. To rectify this, please feel free to contact our customer service team once your order is delivered to you so we can assist you with our exchange process and provide you with a return label. We appreciate your patience and understanding and hope to serve you better in the future.

  • 5 / 5
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    I'm a straight 67-year-old married man (to a woman), about 330 lbs. I got an Allegro pantyhose (largest size) in black, and a Mediven pantyhose in beige (I think the largest size). I haven't tried the Mediven pantyhose yet, but only the Allegro. I have to say, although the Allegro is a lot less expensive and the material is a little rougher, it's still quite comfortable and "easily" allows a man to urinate without having to pull them down! Although I haven't tried the Mediven pantyhose yet, I have used Mediven thigh-high compression stockings with the beaded rubber top, and they're incredibly comfortable on the skin! Still, and it may sound gay, but it definitely helps to shave your legs if you plan to wear them long-term, since hair will make them slip down continuously, which is very frustrating! Anyway, that's my take on them!

    Review of , following an experience of by GLENN J. A.

  • 4 / 5
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    Good service but Allegro knee high stockings changed the top and I can no longer wear them. Tight and uncomfortable. I have been wearing them for years but now have to find something else that will work.

    Review of , following an experience of by BETTY M.

  • 5 / 5
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    Very punctual when responding to my concerns.

    Review of , following an experience of by COLLEEN B.

  • 5 / 5
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    Bought for my dad, and with adaptations he is able to put them on. It will make a huge difference for him!

    Review of , following an experience of by KIMBERLY L.

  • 5 / 5
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    Wonderful company to deal with. My order came in a timely manner and was just perfect. I’ll be ordering sgsin

    Review of , following an experience of by BARBARA K.

  • 2 / 5
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    Lots of advertising but no shipment.

    Review of , following an experience of by JENNIFER W.

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your feedback. We understand your concern regarding the shipment of your order. There are times when our emails are routed to spam/junk/archive folders and we recommend checking them to see if the tracking information notification was sent there. Also, please feel free to reach out to our customer service team if you need assistance with tracking your order. We appreciate your patience and understanding regarding this matter.

  • 5 / 5
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    Very fast response and excellent service.

    Review of , following an experience of by L H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Brightlife has the product I buy the most, and the prices are very good.

    Review of , following an experience of by MARK S.

  • 3 / 5
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    Easy to put on but far too tight at the top. I don’t have large legs but I had to snip the tops. I ordered a new pair for wide calves but haven’t received them yet.

    Review of , following an experience of by ISOBEL C.

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your feedback with us. We’re sorry to hear that the fit at the top of the product wasn’t quite right for you. Regarding your second order, it might be delivered today. We appreciate your patience and understanding regarding this matter.

    Answer by Isobel C.
    Flag

    August 11, 2025. Not today, but hopefully I will get them tomorrow. Even after I snipped the tops around the edges they are still far too tight. I'm hoping the wide calf ones will be better.

    Show exchanges Hide exchanges
  • 5 / 5
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    Each time I place an order my phone experience is excellent in every way.

    Review of , following an experience of by J P. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    been weeks since my order was shipped

    Review of , following an experience of by CANDACE K.

    Answer by brightlifedirect.com
    Flag

    We’re truly sorry to hear about the delay with your order and understand how frustrating this must be for you. We recommend checking the tracking information sent to your email or you may also reach out to our customer support team to assist you further. We appreciate your patience and understanding regarding this matter.

  • 5 / 5
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    My Allegro cotton compression socks have started a new chapter of relief in my life. They are everything I had hoped for in improved comfort. I highly recommend them.

    Review of , following an experience of by W L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Ordering was easy and I got the product in a couple days.

    Review of , following an experience of by S R. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    The material of the socks is thicker than I thought it would be. I want something I can wear in summer. I received two of the pairs of socks on a timely manner. However, I just received another notice that the third pair will not arrive until August 21. So it must be coming from China.

    Review of , following an experience of by BARBARA S.

  • 5 / 5
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    been wearing this product for 20 years

    Review of , following an experience of by SILVIA M.

  • 3 / 5
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    Color of socks are not the name for standard hosiery.Really detest the color. Will not orde Detest the color.Not standard hosiery co!or. Will not be ordering again.

    Review of , following an experience of by MARY E.

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your feedback with us. We’re sorry to hear that the color of the socks did not meet your expectations. We appreciate your input and will take it into consideration as we continue to refine our offerings. We hope to serve you better in the future.

  • 5 / 5
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    This was my first time ordering from you. I was surprised to receive my order so soon. I really like my stockings ,they fit nice.

    Review of , following an experience of by MARY B.

  • 5 / 5
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    I waned to try the hosiery before a made a full order of them I just bought 1 pair. I have to say they are wonderful I spoke to customer service there is a sale on them later this month I will buy a full order I

    Review of , following an experience of by ROBERT K.

  • 5 / 5
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    Great selection of products. Found what I needed at a good price and fast delivery.

    Review of , following an experience of by LAURETTE N.

  • 4 / 5
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    Consider speaking both English and Spanish. I pay extra for carry on, and they didn't honor it. I had to wait for my suitcase. The flight was delayed, but good trip. Good staff.

    Review of , following an experience of by DIANA C.

  • 5 / 5
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    I look forward to receiving my order in a prompt, smooth manner as this company has done in supplying my arm sleeves many times before.

    Review of , following an experience of by BARBARA G.

  • 5 / 5
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    The customer service representative was one of the best I have experienced on any website!! The return and exchange was fast and flawless.

    Review of , following an experience of by KEVIN S.

  • 4 / 5
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    The site is easy to use and I was able to get my order placed in a timely manner.

    Review of , following an experience of by STACEY B.

  • 4 / 5
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    The products are not in stock, I need to wait untill they are back in stock. I was kindly informed about it.

    Review of , following an experience of by NANNIE L.

  • 5 / 5
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    Representative was very helpful and answered all my questions satisfactorily

    Review of , following an experience of by AGNES W.

  • 5 / 5
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    Great product, have worn these for years. Perfect fit, material is superior and long lasting. Have tried other products in the past and they cannot compare to the quality of these. Quality is guaranteed, shipping is fast, and customer service is exceptional. You will be pleasantly surprised.

    Review of , following an experience of by JANICE B.

  • 5 / 5
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    Great product, good service. I have been ordering these support stockings for years.

    Review of , following an experience of by CLAIRE A.

  • 1 / 5
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    I ordered an item from Brightlife, understanding that it is available to ship. It was not and I had to contact them when I was not provided with shipping information. I got an appology by an email. I was told that the delay is just for a few days and that the item will be shipped once it arrives to their facility and offered a chance to cancel the order. I decided to wait those few days, but received no acknowledgement that the item was shipped, no shipment tracking number and no explanation/update on my order. What do you think? Should I be thrilled?

    Review of , following an experience of by PAVEL M.

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with your order and the lack of communication regarding the shipping updates. Your feedback is important to us and we are committed to improving our service. A member of our customer service team will reach out to you to provide an update on your order. We appreciate you for bringing this to our attention.

  • 5 / 5
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    Proper item, quick delivery.

    Review of , following an experience of by PARTICIA C.

  • 3 / 5
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    These are really hard to get on. My husband's measurements were Medium. They were difficult to put on. I reordered a large, but I see no difference. We might have to look for a pair with a zipper. Thank you, Pat

    Review of , following an experience of by PAT P.

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your experience with us. We understand that finding the right fit can sometimes be challenging, and we appreciate your feedback on the sizing. If you need assistance with sizing or product recommendations, please feel free to contact our customer service team and we'll be happy to assist you. We appreciate your feedback!

  • 4 / 5
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    In th

    Review of , following an experience of by MEREDITH A.

  • 5 / 5
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    When I had ordered the wrong strength of compression stockings, my total amount was refunded when promptly returned.

    Review of , following an experience of by MRS CAROLE R S.

  • 5 / 5
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    I had no problem

    Review of , following an experience of by ROSE J.

  • 4 / 5
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    Helps to control swelling and very comfortable.

    Review of , following an experience of by PRISCA S.

  • 1 / 5
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    Never received the order

    Review of , following an experience of by DEBBIE G.

    Answer by brightlifedirect.com
    Flag

    We’re truly sorry to hear that you never received your order. However, upon checking here, please be informed that you have requested a cancelation and refund due to the backorder issue of the item. Please know that your order has been canceled and refunded on July 17. We appreciate your patience and understanding regarding this matter.

  • 5 / 5
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    Unfortunately, my stockings fall down because they are too big for my thighs. When I was heavier, they were great.

    Review of , following an experience of by NANCY D.

  • 5 / 5
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    Well Organized WEB site making it easy to select desired products.

    Review of , following an experience of by JOSEPH V.

  • 1 / 5
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    The Velcro was all over the place and ready to fall off not good

    Review of , following an experience of by DOREEN M.

    Answer by brightlifedirect.com
    Flag

    Thank you for sharing your feedback. We’re truly sorry to hear that you had a negative experience with the Velcro on your product. Your comments are important to us and we will use them to improve our product offerings. We appreciate you for bringing this to our attention and hope to serve you better in the future.

  • 5 / 5
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    Fast shipping and lots of options for my petite frame. Highly recommend them!

    Review of , following an experience of by M C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to order and very helpful reps . Very pleased.

    Review of , following an experience of by PATRICIA G.

  • 5 / 5
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    Thank you for how easy it is to order from you!

    Review of , following an experience of by LISA W.

Reviews displayed in chronological order