Customer reviews
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Not the style that I've been ordering for years
Review of , following an experience of by ASHLYNN C. *
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EVERYTHING WENT VERY WELL, FROM START TO FINISH, WITH MY ORDER!
Review of , following an experience of by ROSANNA M. *
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I have been buying wigs and accessories from Beauty Trends for +/- 30 years! However, for the last 5-6 months I have had the worst experience ever with a company. No one ever answers the phone anymore and I cant get an answer to email. I have been trying to find out the availability of a product that I have been buying for at least 15 years, and I can’t get an answer from anyone or even get to talk to anyone! The only product I have been able to buy are a few accessories which I buy online. Every hairpiece I try to buy online is on back order! And they tell you online to call and get a date as to when this product will be available, however, again they won’t answer the phone! Totally disgusted!!!
Review of , following an experience of by IRMA C. *
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I have used Beauty Trends for about 12 years now and have enjoyed all your products. I am concern that Stardust Hair Piece is on back order. I love that piece.
Review of , following an experience of by PATRICIA S. *
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Ordering with Beauty Trends is always a known pleasure. Perfect product, perfect process, and mailing on time. Thank you!--Tricia
Review of , following an experience of by PAXTON R. *
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The site is easy to navigate and find what you want. The service and delivery of product is quick and efficient.
Review of , following an experience of by CHAZ G. *
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Quick service, beautiful wig, excellent prices
Review of , following an experience of by JOSEPHINE H. *
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easy site to navigate, great products, excellent quality. Pricey shipping charges
Review of , following an experience of by CORRINE A. *
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They sent the wrong color and I am waiting now 2 days for a return call on how to return for the right color !!
Review of , following an experience of by NOAH R. *
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I have ordered several of these volumizers. They have always come very quickly as well as exactly what I expected. Highly recommend Beauty trends
Review of , following an experience of by MISSOURI D. *
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Merchandise good quality and service very good.
Review of , following an experience of by AMINA C. *
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Everything was good
Review of , following an experience of by CARLEY S. *
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Beautytrends listened to me and was very helpful. Your products are great.
Review of , following an experience of by LINNEA G. *
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Quick delivery. I just wish the Easy clip were real hair though. Over all a good product!
Review of , following an experience of by ANIYA S. *
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Wore wig this morning, Got a number of compliments. However, is not very comfortable. Adjusted to loosest fit but had to take it off after a few hours because head near hairline above brows was becoming very sore. If adjusted a little tighter, pain across back of head above neck. Never had this experience before with Paula Young wigs.
Review of , following an experience of by MALLORY K. *
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exactly what I ordered.
Review of , following an experience of by TIANA H. *
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I am very pleased with Beautytrends. However on my last order, there was an error on the color and I had to send it back. I have always had a good experience with Beautytrends. They try their best to serve me well and shipping is fast. When it’s time to buy...I visit Beautytrends. I tell my friends about the too.
Review of , following an experience of by CIARA C. *
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The wig I ordered took a longtime to arrive and when it did it was the worst wig I ever saw-(had ordered many wigs years ago from this site) The color, the style and the fit looked like it was part of a circus clowns wardrobe. Very fake - way too large with curls that looked laughable. Wig was sent back. all tags intact,last week for refund.Will never ever purchase a wig from them again.
Review of , following an experience of by SHERMAN H. *
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Hair pieces are beautiful and well made. I will definitely be back
Review of , following an experience of by UNA G. *
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I love the Beauty Trends styles, my only wish is that they don't have so many on backorder. But price and quality is amazing!
Review of , following an experience of by VERGIE P. *
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everything went as expected. I recieved my order on time. Thank you.
Review of , following an experience of by SANTA D. *
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Best quality and prices of all hair piece companies !
Review of , following an experience of by PAIGE A. *
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I'VE BEEN A CUSTOMER OF BEAUTY TRENDS FOR MANY YEARS. RECENTLY I'M GETTING WIGS WITH A LARGE TAG, WHICH SAYS, IF REMOVED, WIG CANNOT BE RETURNED. IT'S IMPOSSIBLE TO TRY THE FIT WITH A GOOD SIZED CARDBOARD TAG INSIDE IT!!
Review of , following an experience of by BILLIE W. *
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fast service
Review of , following an experience of by FORREST W. *
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I received my order promptly and it included everything I requested - I am extremely pleased with the speedy delivery.
Review of , following an experience of by JASMIN G. *
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All items order always received on time and had problem with 1 item but it was replaced immediately. Enjoy auto ship on 1 item constantly used.
Review of , following an experience of by ALEXANDRINE S. *
*Pseudonymized data at the request of the author
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This is the second time I ordered my hairpiece. I absolutely love the first one and people ask me all the time "who does my hair". This second order is the same except the color is off about 2 shades too light. I will wear it in the summer for a bleached look.
Review of , following an experience of by LAISHA H. *
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I love beauty trends I've used them for many years they have excellent products
Review of , following an experience of by RAHUL S. *
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all is good
Review of , following an experience of by TIMOTHY A. *
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I love BT! Wig styles and colors are beautiful and affordable, and service is quick and friendly. I often get asked where I get my hair done!
Review of , following an experience of by YADIRA W. *
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Quick delivery good selections.
Review of , following an experience of by EMIL C. *
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I am a loyal customer and have not been disappointed with the products I have ordered from Beauty Trends. The hair enhancers, accessories, etc. are top notch in both styles and colors that are offered! Great customer service!!
Review of , following an experience of by AURELIE G. *
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I was well informed as to where and when I would be receiving my delivery. The service was very good.
Review of , following an experience of by TERRELL M. *
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Excellent
Review of , following an experience of by ISAI C. *
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I sent a request to get my cyber Monday discount which did not get put in prior to paying. I ordered on cyber Monday because of the discount. Why would I order and not want the discount ? I never received an answer ...beyond disappointed and not sure if I will order from Beauty Trenda again. Very poor customer service....
Review of , following an experience of by HOLLIS G. *
*Pseudonymized data at the request of the author
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Fast service but the website is very unfriendly. I knew what product I wanted because I've been buying it for years but it took me forever to find it and get checked out.
Review of , following an experience of by VAN D. *
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I am a returning customer to Beauty Trends. I had to exchange a piece that I received and I was extremely surprised at how swiftly that occurred. The first one I received was pretty just not for me. So I exchanged it for a different color and I am totally satisfied with the product, the service!!
Review of , following an experience of by TAYLOR D. *
*Pseudonymized data at the request of the author
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good but I really need lana and true love in colors 10 or 12 waiting long time rfof back order but good company and fair prices
Review of , following an experience of by DEVANTE Q. *
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hard to get people to answer the phone but we got our order very fast two days only
Review of , following an experience of by PAMELA V. *
*Pseudonymized data at the request of the author
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The worst wig company. They took my money. Sent me nothing. Refused to issue a refund. I had to file a PayPal claim to get my money back. It took a month to get my money back from PayPal. Beware you will be sorry
Review of , following an experience of by TROY G. *
*Pseudonymized data at the request of the author
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They are crooks. They never sent the wig I ordered. They would not refund my money. I had to file a PayPal claim to get my money back. It took a month to get my money back through PayPal. Who wants their money tied up for a month because Beauty trends doesn’t fill their orders. What a rip-off
Review of , following an experience of by GILBERTO H. *
*Pseudonymized data at the request of the author
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Beauty trends has poor quality wigs. They ripped me off on my last purchase taking my money and sending me nothing. They refused to refund my money. I had to file a PayPal claim to get my money back. It took a month to get my money back from PayPal. I will never purchase from Beauty trends again they are untrustworthy
Review of , following an experience of by KARI G. *
*Pseudonymized data at the request of the author
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Beauty trends is untrustworthy. They took my money and sent me nothing. They refused to refund my money. I had to file a PayPal claim. It took a month to get my money back from PayPal. What a ripoff
Review of , following an experience of by MADALINE B. *
*Pseudonymized data at the request of the author
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Beauty trends is untrustworthy. I placed an order but they didn’t send the wig, Beauty trends refused to refund my money. I had to file a PayPal claim to get my money back. It took a month before I got my money from PayPal. I would Not do business with them again
Review of , following an experience of by JETT H. *
*Pseudonymized data at the request of the author
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Beauty trends listed a wig as being in stock when I ordered it. Days later they informed me it was out of stock. I requested a refund, they never refunded my money or sent the wig. I ended up filing a PayPal claim it took me a month to get my money back through PayPal Beauty trends is untrustworthy be sure you use PayPal for any purchase
Review of , following an experience of by LEIF H. *
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I ordered one item which was exactly what I wanted it to be. Ordering was easy, as well as shipping and emails to let me know when it is coming. Shipping was a bit expensive though.
Review of , following an experience of by BREANA F. *
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Excellent, 5 star service always. Thank you for being there.
Review of , following an experience of by RUBIE S. *
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Delivery was quick and satisfactory, however the product is of very low quality, the beautician wouldn't even work with it as there was no way to sit it in place that allowed for reasonable placement of the hair, There was also gaps in the mesh that could not be covered up and was visible.
Review of , following an experience of by KIANNA S. *
*Pseudonymized data at the request of the author
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Beauty trends has always been the place Ï go to" They are fast and efficient and always aim to make their customers happy. I am happy I found Beauty Trends!! I would definitely recommend Beauty Trends to anyone!
Review of , following an experience of by GAIL H. *
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After I put in an order I received an email that only 1 of 4 pieces were in stock and they would refund me for 3 pieces. I emailed right back and said to wait until they were restocked because I had received 25% off and would have to pay shipping for one piece and then 3 pieces at a later date. I received no response and they shipped 1 piece at full price plus shipping. I’m very upset with their customer service and this order.
Review of , following an experience of by ALEXANDRA W. *
*Pseudonymized data at the request of the author
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Ordered And paid for jasmine since June and agreed to wait for as it is in “back order” BUT THIS MANY MONTHS later it’s still not available! Also have tried ordering other pieces BUT they too are in back order! Why advertise them if you DON’T have them???? Have been a customer of BTfor well over 25 years and I am sooo disappointed that it has deteriorated in service!
Review of , following an experience of by FELIPA L. *
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AWESOME!
Review of , following an experience of by ADRIENNE T. *
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The site was easy to navigate. I received my order in a timely manner. I could not be happier with the hair pieces I order from Beauty Trends.
Review of , following an experience of by BERENICE Z. *
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styles and price are reasonable. also, fast delivery.
Review of , following an experience of by ALAINA B. *
*Pseudonymized data at the request of the author
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I was send the wrong wig. Asked for a way to send it back since I didn’t want to pay for shipping an order that was incorrect. I was promised a shipping label that hasn’t been sent yet
Review of , following an experience of by DEMARIO H. *
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I have been a satisfied customer of BT for many years (I would give 5 stars, but they never answer their customer service line when I had questions). Otherwise, products and pricing are very good.
Review of , following an experience of by RITA M. *
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I have been a customer for many years and find the product satisfactory. Service good.
Review of , following an experience of by OLEN M. *
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My order came in just a couple of days. I was very happy to be able to get a few color samples before ordering. That helped get a good color match. Nice product. One thing that was a bit disappointing is that there are no instructions. A video online would be extremely helpful for a beginner. Also in the package, there were no instructions on how to wear or take care of.
Review of , following an experience of by DORIAN M. *
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The wig, Tango, was very well made. Hasn't always been the case. The order was here in two days. Their service is tops.
Review of , following an experience of by FURMAN B. *
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I have been ordering from Beauty Trends for many years. The sales reps are efficient and a pleasure to deal with. Shipping is prompt even during the busy holiday season.
Review of , following an experience of by KADE S. *
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Quick delivery....Always looks great!.....Love their "Comb-on" hairpieces.
Review of , following an experience of by FRANCES B. *
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Easy to order. Fast delivery
Review of , following an experience of by RAVEN B. *
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Very helpful and courteous conversations when I have questions.
Review of , following an experience of by CARTER C. *
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They listed my wig as being in stock. After they took my money they said the wig was out of stock. They promised, and promised a refund but never gave me a refund. They stole my money
Review of , following an experience of by JUSTINA C. *
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THE PERSON I SPOKE WITH AT BEAUTY TRENDS WAS MOST HELPFUL, I APPRECIATE BEAUTY TREND'S GOOD SERVICE!
Review of , following an experience of by ADELBERT B. *
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I have been a loyal customer of Beauty Trends for many, many years. Their products are very satisfying for my needs and will continue to be their customer. When ordering anything, the delivery time is exceptionally good.
Review of , following an experience of by CULLEN R. *
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i had a frustrating time just contacting you. Phone rings and rings and no answer for a couple of days. I really llike Stardust, the integration piece or I would have given up. I made a mistake and ordered the express shipment. my email about it was answered very tersely. No niceties here. And no way to personally speak to anyone. I will order again because I really like hair magic.
Review of , following an experience of by DAGMAR K. *
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First rate company. Many years a customer and never a problem.
Review of , following an experience of by DONALD R. *
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Always top-notch wigs and OUTSTANDING service! I've been buying BT wigs for 20 years and I've never had a problem. The wigs last a LONG. LONG time. I recently tried another different style, but, this one just wasn't for me. The return was a piece of cake and, when I called the BT office, Felicia was amazing!! Thanks, BT!
Review of , following an experience of by OSCAR H. *
*Pseudonymized data at the request of the author
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I love these Gabor (cheer) wigs. I get compliments on my hair all the time!
Review of , following an experience of by YADIRA E. *
*Pseudonymized data at the request of the author
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I was satisfied in my order and how fast it arrived
Review of , following an experience of by MARIELA B. *
*Pseudonymized data at the request of the author
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Order wasn’t received until 2 days after. And when I emailed about this I received a rude email, to take in account that Monday was a federal holiday. I’m a veteran and I know that it is. It wasn’t suppose to be received until Tuesday so that is why I was upset, then Wednesday then Thursday.
Review of , following an experience of by ISIDRO C. *
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Fantastic as always. Thank you.
Review of , following an experience of by HOSEA P. *
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The products look nice..I’ve been sick so haven’t had them trimmed up for me yet. Just received three days ago.
Review of , following an experience of by LESTER P. *
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Service is wonderful! Thank you.
Review of , following an experience of by LAMAR D. *
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Easy to order my selection and delivery in a timely manner. I have shopped with Beauty trends for 25 years and have recommended them to my friends as well.
Review of , following an experience of by CARMELA B. *
*Pseudonymized data at the request of the author
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I like it, however been trying to buy wigs in my color and for 12 month now they are telling me the wigs are on backorder. are they? or is that style running out ? nobody seems to know the answer to that!
Review of , following an experience of by ALICIA E. *
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The order was processed and shipped in one day and received two days later. Service was very quick.
Review of , following an experience of by MARJOLAINE M. *
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Have been a customer for 15+ years and was always satisfied with the products and customer service!
Review of , following an experience of by JUVENAL K. *
*Pseudonymized data at the request of the author
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I navigate very easy since there is only one wig I buy. Please don't discontinue it. Regards, Patricia
Review of , following an experience of by ANDREANNE W. *
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I have been a loyal customer for 15 years, great products.
Review of , following an experience of by JERROD P. *
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Have ordered from BT for years and have always been pleased with the accuracy and efficiency of filling every order.
Review of , following an experience of by KIANA R. *
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I wish online had a way of recognizing if you're a loyal customer for your discount.
Review of , following an experience of by FLORENCE S. *
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Beautiful, very natural wigs. I get so many compliments. Bought two of the same style several years ago. Have worn them so much that I'm moving them to my secondary choices and just purchased two more of the same style for primary use. Glad you still had the same style. My hair is thin, love the volume of the wigs. Fast delivery, great service.
Review of , following an experience of by LAVINIA B. *
*Pseudonymized data at the request of the author
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The only issue with ordering is not having the colors name with the item number. Samples shown are not reflecting true colors.
Review of , following an experience of by CATALINA M. *
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Recd order very quick. Loved the quick response time.
Review of , following an experience of by KAELYN B. *
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Fast service & great products
Review of , following an experience of by JAIDEN B. *
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I call in orders a lot and I never have a problem. There is one person that is wonderful! She is so helpful and patient with me, her name is Falicia. I wish other places I order from had a person like her to deal with. She is great! Thank You
Review of , following an experience of by TEVIN M. *
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Good Company Fast service
Review of , following an experience of by SIERRA S. *
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Customer service was very good. Delivery was also good. What I do want to mention is if I had not called, i would never have known you had 5 Scarlett wigs, #12 as the ad said it was on order. Glad I called.
Review of , following an experience of by LONNIE S. *
*Pseudonymized data at the request of the author
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I have bought from Beauty Trends for years. Always excellent, fast, friendly, efficient service and a great product!
Review of , following an experience of by NATHANAEL G. *
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I ordered Amelia #234h for years and then when ordering it has become out of stock with a wait time of several months. I started ordering Amelia #263R for a couple of months and they are now out of stock. It seems Beauty Trends would have and inventory alert when stock becomes low. Very disappointed
Review of , following an experience of by KELSI J. *
*Pseudonymized data at the request of the author
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It took almost a month to even receive my order. Then it was not the color I wanted but I was so desperate for a new one because of a wedding I was forced to accept my order. VERY frustrated at this.point! Just being honest.
Review of , following an experience of by SHAYLEE R. *
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Excellent wigs. Everyone thinks it's mine..
Review of , following an experience of by RUTHE M. *
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I have always had good service from Beautytrends and will continue to purchase wigs from them
Review of , following an experience of by LOWELL H. *
*Pseudonymized data at the request of the author
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I am very, very satisfied with my purchases at Beauty Trends and will continue shopping with them.
Review of , following an experience of by RUSTY W. *
*Pseudonymized data at the request of the author
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My last order was delayed over a week for no apparent reason. Also the two other favorite wigs I used to purchase have been back ordered in my color for close to a year. I have no idea how to complain about this. This people who answer the 800# have no way to make a difference.
Review of , following an experience of by ADRIENNE L. *
*Pseudonymized data at the request of the author
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I have always had a great experience with Beauty Trends! My orders always come within a couple of days and the customer service is superb! There has never been a problem and I am a longtime customer! Beautiful wigs!
Review of , following an experience of by FRED D. *
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It not what i wanted but u did not hav the one i wanted in stock.so this was my 2nd choice
Review of , following an experience of by KEN R. *
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I love these hair pieces. The color match is great and the pieces are just full enough to let some of my hair show through. No more bad hair days.
Review of , following an experience of by JUSTINA C. *
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