Customer reviews for andaazfashion.com

4 / 5

Calculated from 869 reviews obtained over the last 12 months

3953 reviews since 27/08/2018

Review administration system compliant with the ISO 20488 standard.

Reviews subject to control.

  • For more information on reviews features and the possibility to contact the reviewer, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one. The reasons for deleting reviews are available here
Informations and contact Andaaz Fashion About Verified Reviews

Search the reviews

Filter by rating

  • 2205
  • 363
  • 138
  • 141
  • 481

Information andaazfashion.com

  • Company

    Andaaz Fashion

  • Description

    Andaaz Fashion

  • Address

    3rd Floor, Regal House, 70 London Road Twickenham, Middlesex, TW1 3QS, United Kingdom 44 (0) 800 133 7166 Lot LG 01(E), Lower Ground Floor, Kompleks Wilayah No. 2, Jalan Munshi Abdullah Kuala Lumpur 50100, Malaysia 6 (03) 92127764 261 West 35th St Suite 204 NY, USA 10001 New York

  • Website

    https://www.andaazfashion.com

  • Category

    Clothing and accessories

About Verified Reviews

The Verified Reviews solution is published by SKEEPERS, specialized in managing consumer reviews after online orders. See more

See our Transparency Charter

Taking action with Verified Reviews

Customer reviews

  • 5 / 5
    Edit Flag

    The stitching is accurate, and the products are of good quality. Customer service is responsive. The saree I picked was not available so they immediately gave options with similar colors. I would purchase it again, though I wish they offered more collections for boys.

    Review of , following an experience of by BARBARA A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    The dress shipped out a little later than the website initially said, but otherwise everything went smoothly.

    Review of , following an experience of by ASHLEIGH B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    La robe est incroyable comme sur la photo je recommande la matière est parfaite. Je ´adore et je vais recommander. J’avoue que c’était un test de commander cette robe mais je ne regrette. Elle est magnifique

    Review of , following an experience of by PASQUALE D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Andaaz Fashion is a good company.

    Review of , following an experience of by VAUGHN G. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    I sent the measurements and the under blouse was to big my whole chest was on show. The trousers were sewed to inwards which affected the whole look and the trousers embroidery.

    Review of , following an experience of by HELGA U. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Beautiful Lehenga, fits nicely.

    Review of , following an experience of by MARISA D. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    The website is annoying to use as there's so many listings because the same outfit in different colours is posted multiple times, rather than being on one page with the option to click through colours

    Review of , following an experience of by SCHUYLER H. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Andaaz fashion charged for a 3 meter dupatta a hefty price but send wrong color , wrong embroidery with awful quality with wedding only 6 days away.

    Review of , following an experience of by KAYA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I like Andaz fashion because their service is excellent and I love their products

    Review of , following an experience of by EMILIO L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good service and they immediately reply to any queries.

    Review of , following an experience of by ADELE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I am very impressed with this order, and their customer service. The items fitted perfectly.

    Review of , following an experience of by MAURINE K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    This company followed up on my order, answered my questions and succeeded in delivering my outfit by the date I needed. Kudos to them! The outfit is high quality material and workmanship. I am really pleased. Thank you, andaazfashion! -Raluca

    Review of , following an experience of by GRETA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Delighted with the custom fit. I have a problem getting clothes to fit properly because I have a small frame with curviness and little waist. The Anarkali dress fits well, a little loose on the waist, but that was something I had to allow for to get it to slide over my head and upper body. I will be making further purchases.

    Review of , following an experience of by JAUNITA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The website is quite easy to use if one is confident using the internet i think only downside is not all the clothing have videos attached to see the drape of the clothes in motion . The delivery is between. 2 weeks as one must remember that the articles purchased are made to measure and after completion of the article it takes 3/4 days to deliver. price range is good. communication is easy via email and whatsapp and response is received within hours.

    Review of , following an experience of by BONNIE L. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Really good service, received my order quickly. The only reason I didn’t award top stars is because this dress is slightly tighter on the arms. My other dress which is the same size and similar material was okay. Other than that, happy and I will order from here again.

    Review of , following an experience of by ROEL R. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    The company has great customer service but the last product I bought is disappointing to say the least.

    Review of , following an experience of by CAMRON M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I needed a suit urgently for my friends wedding, i live in the UK and was able to get the sharara suit within less than a week. The communication is fast and efficient and the suit was in great quality and fitted like a glove. JazakAllah khair! Thank you so much

    Review of , following an experience of by JOEY R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I am very happy with the clothing I receive. Shipping was fast and customer service was top notch excellent!!! I love that they confirm my measurements when it seemed odd because if they didn’t, it would be been a messed up dress for me. So thank you so much for the fast and smooth communication and delivery!

    Review of , following an experience of by JACE A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Didn’t receive many updates regarding where my order was, however WhatsApp team were great at responding.

    Review of , following an experience of by BREANA A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very happy with quality and work. Will definitely order again!

    Review of , following an experience of by JARON F. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    I would order from Andaaz again. Their price for the lehenga I wanted was significantly higher than on other sites, but they were the only one that said they could ship to me in the timeframe I needed. They did, in fact, deliver exactly on the day they said they would, the day before I left the country for my event! The lehenga is truly beautiful and well-made. The reason I give four stars instead of five, however, is that the choli is extremely small and tight. I selected my measurement, I wasn’t expecting it to be sewn at exactly that inch with absolutely no wiggle room. I spent hours that evening trying to let it out a little on the sides at least so I could still wear it. In the future, I will probably select at least one or two sizes up from my actual measurement for the choli. Everything else was perfect.

    Review of , following an experience of by ELIJAH J. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    I chatted with someone on the team who was very helpful. However, they did not meet the requirements I wanted after saying they will.

    Review of , following an experience of by CASEY L. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    It would be really good to see "real" fabrics on your site. Items were labeled "silk" but were not real silk when I received them. It's misleading to present facts that are not true on the website.

    Review of , following an experience of by CHRIS Z. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Efficiently getting my orders in time for my events and having them look exactly as pictured is what i really value about Andaaz.

    Review of , following an experience of by WILSON S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Everything worked very smoothly

    Review of , following an experience of by ESTEFANIA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The site was very easy to navigate and the customer service was great. I was able to get answers to my questions immediately which was appreciated.

    Review of , following an experience of by WALKER B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Was impressed with overall service but had to chase when order would be delivered after I was given a date and the parcel had not arrived

    Review of , following an experience of by VILMA C. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Terrible quality. If you are expecting mirror work dont be surprised to see foil! Mine cane missing sequins threads hanging. The blouse was faulty. And if you planning to use their custom made service don't bother.

    Review of , following an experience of by CODY G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent service, very proud of the working on the clothes, very friendly staff and fabulous material!

    Review of , following an experience of by CARLIE A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Beautiful outfit and such lovely attention to detail. Double checked measurements to ensure it was perfect. Arrived quickly and fit well! Thank you!

    Review of , following an experience of by DEON B. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Terrible. I ordered an outfit and the color was completely different from what I ordered. When I asked for a refund, I was not given it. I was told the outfit is “slightly different” cause of the lighting on the website. The outfit was completely different. I will never order from this website again. Horrible customer service. Also when I made the order originally my credit card got charged and I was told my payment didn’t go through and that I would have to pay again, essentially pay twice. Terrible website, terrible customer service.

    Review of , following an experience of by KASANDRA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great selection of Indian clothing.

    Review of , following an experience of by ALEXANDER W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Arrived before expected delivery date !

    Review of , following an experience of by KAYLIN H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Customer service was excellent and delivery was prompt

    Review of , following an experience of by ADA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I had to place a last minute rush order with Andaaz for a wedding because the previous retailer I had ordered from couldn't deliver the outfit to me on time. Andaaz staff were very accommodating and reassured me multiple times that the order would be delivered on time. They were quick to respond and were patient with me in answering all my queries. The order was delivered earlier than the estimated delivery date which I was really grateful for. All in all, I had a brilliant experience shopping with Andaaz and I would definitely shop here again next time!

    Review of , following an experience of by KENNETH B. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Ordered 5 bridesmaid outfits and this was and still is a bad experience. 2 outfits were ordered to another address and 3 sent to mine. The order got mixed up and i had to drive 60 miles to exchange the outfits between addresses. 1 of the outfit was incorrect and they duplicated one of the sizes. It is a whole month of dresses arriving and I'm yet to have the issue sorted. I was only offered 15% refund for 1 outfit which is appalling. I have had no email communication since i sent proof of postage last week that i had returned the wrong outfit to them, so now im out of pocket again for that. Never ordering again.

    Review of , following an experience of by GINO V. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Lovely selection of items. Received in excellent time.

    Review of , following an experience of by WILTON T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I love the fabric, and stitched very well. I am very happy.

    Review of , following an experience of by SINCERE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very nice , thanks

    Review of , following an experience of by THALIA F. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    I feel the pictures are not a true liking of the actual garment for whatever reason. The colour and decoration are very hard to see.

    Review of , following an experience of by AALIYAH K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very pleased with my first order, arrived on time items are beautiful, thank you

    Review of , following an experience of by ADALINE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I have ordered 3 outfits from Andaaz! All have been made to measure and the quality and fitting have been perfect. Couldn’t be more happier 😌

    Review of , following an experience of by ROCKY K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    The customer service was excellent from my initial enquiry. We had to provide detailed measurements and they immediately spotted a mistake I had made and allowed me to check it. Both items arrived in good time. When the blouse arrived it was slightly too tight but they responded immediately giving me several options on how to remedy the situation.

    Review of , following an experience of by ANAIS H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The item arrived quickly and looks as pictured. It’s a beautiful saree and included the top and petticoat.

    Review of , following an experience of by OTILIA K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Good

    Review of , following an experience of by GERDA W. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Was promised delivery in time for a wedding. Still waiting

    Review of , following an experience of by SHERIDAN H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Dress , colour everything was beautiful.order was on time.communication was amazing .definitely will order again

    Review of , following an experience of by BRADY G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I loved my outfit. I didn't get the right sizing however even when I put the correct information in the sizing chart. It was too big. This was done because I had it tailored to fit me perfectly. Great design and material. Just be careful on the size of you don't want to get it tailored later.

    Review of , following an experience of by CONNOR R. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Delivery took too long.

    Review of , following an experience of by MORTON H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Found Andaaz on line. Good service and communication. Make sure you order at least four to six weeks prior to any event you are buying items for in case you need to get them altered. Good quality and well made clothes. Would definitely recommend Andaaz to friends and family.

    Review of , following an experience of by MARGARETTE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    So beautiful dress 👗 & amazing 🤩

    Review of , following an experience of by TOD S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    From day of order to dispatch very good, very professional … excellent service I made a few wrong measurements and the team contacted me to let me know this might be incorrect… Which was right- I did not measure length correctly Very professional service, fast delivery! Amazing! Thank you I don’t usually leave reviews but over here it had to be done! 10/10 Overall from order to receiving took 10 days o ordered on Friday night, Monday morning the team contacted me in regards to measurements And by the following Monday my outfit was with me! Thank you ever so much

    Review of , following an experience of by ANAHI A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The service was fast, friendly and measurements were verified before stitching. Everything shipped in a timely manner and arrived before our event! All pieces (all 10 pieces) for three different people fit perfectly. I would recommend Andaaz for ALL of your Indian and Desi fashion needs/events! They are wonderful!

    Review of , following an experience of by FEDERICO R. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Generally good service, website has lots of options and you can adjust height even for "ready to wear" which is very helpful if you are short like me! The dress took longer to dispatch than the listed time on the website and they did not reach out to me on their own when it was late, but after I reached out to them they assured me the dress was in final stages and would be here before the date of the event.

    Review of , following an experience of by ALEXANDRE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    good

    Review of , following an experience of by NESTOR W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    This is the third time I’ve ordered with Andaaz Fashion and they do not disappoint. My lehenga is so beautiful and I can’t wait to wear it! Thank you so much indeed.

    Review of , following an experience of by MOHAMMED N. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Would not recommend this retailer at all. Never received one item - it was delivered to the wrong address and even after contacting them several times nothing. Another item was badly marked and the best they would offer was a 25% discount after much disagreement. They were offering to send another item out but it wouldn’t have reached me in time for when I needed it, but they struggled to understand that issue. Very poor service and quality of clothes not very good.

    Review of , following an experience of by ONA R. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    I have not received the product and have emailed Andaaz Fashion to find out the status of the order. No reply from them yet.

    Review of , following an experience of by JACINTO C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    once again andaaz did amazing work and they delivered as promised. Their work is amazing and perfect

    Review of , following an experience of by JEWEL K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    A very kind and attentive emloyee with a professional attitude accepted my order. He communicated with me daily and guided me through the steps of getting accurate measurements. My order was made and delivered professionally and quickly. Thanks!

    Review of , following an experience of by CORDELL B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Overall, I am happy with my shopping experience with Andaaz. The customer service was communicative about any potential delays in my order and luckily my outfits came in time for my events. They were true to the website sizing which is not always the case with international websites. One of my outfits had a very bad odor due to some sort of net material used to shape the lehenga skirt. I had to remove it and wash the skirt a few times to get rid of the smell. My other outfit was perfect and didn’t have this issue at all. I am still likely to shop here again!

    Review of , following an experience of by JEDEDIAH K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent outfit and customer service. Highly recommended.

    Review of , following an experience of by TAVARES B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Ordered two outfits for an August wedding. Both arrived in time and I was extremely pleased with the quality and fit. Customer service was helpful and responsive, You won’t be disappointed!

    Review of , following an experience of by DESTINI J. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    I am very disappointed with the service from Andaaz. I placed an order for two items which I intended to wear at a wedding on two functions. The delivery was promised for the week before the wedding, but I received the shipment after one of the functions I had to attend was over. And that too after following up with them at least twice, and reminding them of the latest date I needed the dresses. the dresses also need to be ironed and or steam ironed as they have arrived in a crumpled state.

    Review of , following an experience of by MAX D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    love it! the colour is very correct

    Review of , following an experience of by HOWARD K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great service

    Review of , following an experience of by SAVANAH S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Didn’t have the right fabric for the dress I ordered, but offered a variety of dresses to replace it and shipped the new one I selected to me quickly to receive it by the original delivery date (in time for the event I was hoping to have it for). Also reached out to make sure I knew that the measurement I had entered for another item was the garment measurement not chest measurement, with garment measurement recommended to be larger if that is the chest measurement. We made the switch, and it fit well when it arrived. Great customer service, only reason I didn’t give 5 stars is the website was a little confusing for sizes and had a dress listed that wasn’t actually available.

    Review of , following an experience of by SAVANNAH C. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    I was assured my order would arrive to me before I had to leave to go away for a wedding but it didn’t! The stress they caused was just unacceptable

    Review of , following an experience of by JUDSON S. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    The item received is not like that pictured and is poor quality. I requested to return it and your customer service is telling me to take it to a tailor and they will pay for a part of the bill. Your website says returns can be made so I don’t know what the issue is now and why they’re making the return difficult. Will not do business with you again.

    Review of , following an experience of by VITO L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good service fast delivery very good products.

    Review of , following an experience of by GERMAN J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good quality and measures perfectly

    Review of , following an experience of by ZENA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Really satisfied with my order. Customer care quickly responds. Easy payment methods.

    Review of , following an experience of by NELLIE Z. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    So for your records, the outfit was ordered on the 20th June. I on the offset informed you that it has to be here by the 9th July..Plenty of time to tell me if you could honour the commitment or not. You kept me hanging on then finally decided to send it on the 13th July expecting it to be here for the 15th July. That was never going to happen. After the 9th of July when the outfit should have been here, I constantly kept phoning you to no avail only to be fobbed off.I have every respect for the artisans who work on these type of outfits 🙏 they are brilliant. This is all down to the head of your Sales Team Order management and shipping department. You actually destroyed a special occasion for me. TELL YOUR CUSTOMERS THE TRUTH. YOU AND THE CLOTHES ARE NOT IN ENGLAND, UK. YOU ARE BASED IN INDIA. THE PHONE NUMBERS AND ADDRESS ON THE WEBSITE ALL SUGGESTED YOU ARE BASED IN THE UNITED KINGDOM. I FOUND THIS OUT BY ACCIDENT WHEN ONE OF YOUR STAFF TOLD ME IT IS 2PM THERE WHEN IT WAS 10AM HERE. YOU SHOULD BE ASHAMED OF YOURSELVES

    Review of , following an experience of by SARAI V. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    I was assured my order would arrive before my event. Days before. It arrived after my event.

    Review of , following an experience of by BRAXTON L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Customer service is excellent

    Review of , following an experience of by DAVION E. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    First of all, I did confirm before I placed an order for everything to arrive on a specific date. All the items came one day before and one item came say of my engagement. I payed double the price for all outfits as it was DYI. Unfortunately for what I paid for the outfits are very cheap material and blouses made for two sarees are very ugly looking. One saree of my mom, she cannot even wear because it came the day of the function. Everything was just a mess as I relied on these outfits for my engagement. They do not use good material and everything looked very cheap and does not look as all like pictures on the website

    Review of , following an experience of by KEITH O. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    Unfortunately, the suit i ordered was not what I received. I ordered grey suit and received a lilac colour suit. I was never contacted or informed of the colour change at any time as if I had i would have cancelled the order. I required a grey suit for a specific occasion and will now have to buy another suit. This is an expensive mistake which could have been resolved if you had contacted me about the colur change. The colur is stated clear in the suit description.

    Review of , following an experience of by BRAXTON J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very easy to work with when placing the order and follow up on delivery.

    Review of , following an experience of by FREDERICK G. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    ABSOLUTELY ATROCIOUS! DO NOT BUY FROM THIS WEBSITE!!! I ordered in advance. I was assured MULTIPLE times that my item would be here BEFORE the occasion date. I placed my order and thought, "wow, they are really helpful and seem productive!". I couldn't be more wrong. It's all just to get you to place an order that they will not fulfil! They seemed to be good in getting the correct measurements. However, if you want the item, DO NOT ORDER FROM HERE. I chased up my order multiple times and they kept assuring me it will be here on time. As the occaison date drew closer, I even asked if we can expedite the process and If even pay extra. They said they would let me know if this were possible— they didn't. As the dispatch date drew closer, I asked for confirmation that the item would be dispatched then. They said, yes. It will be dispatched then. The day passed and I asked for confirmation my item was dispatched yesterday. I'm just worried because the event is literally in a few days! I asked for a delivery tracking number I can follow. They ignored me. I gave it 2 days to be patient before asking for an update. They finally responded saying "Your order is in the final stage of processing and it will be dispatched from our end very soon, and once the order is dispatched from our end, we will share the tracking details with you." I reminded them I needed it the next day as we agreed it would be here by then! They later messaged saying: "I apologise but delivery by tomorrow will not be possible." They are unable to give me the exact dispatch date, saying I need to wait another 24hours just to be able to hear when it will be dispatched. Not only do I not have an outfit for the occaison, I LOST MY MONEY, it WON'T COME even a week later. Long story short, whatever you do, PLEASE DO NOT ORDER FROM THIS WEBSITE. The negative reviews are correct. I lost so much money and I don't even have an outfit to wear. 😭 Update: When I finally got my items, it was not silk as it says on the description. Plus the measurements were uncomfortable. Please save your money and don't order from here.

    Review of , following an experience of by BRET W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Honestly I was so hesitant on purchasing an Asian dress from online because of how the quality of the dress would be or the actual outfit being completely different from what is shown on the website … but boy was I wrong!!! The outfit the material the whole look is so beautiful! I don’t think I felt so good in a dress! My dress was a little big but no worries the customer service I received was amazing! Good communication with the service team and my tiny issue was resolved! So respectful. Definitely will be purchasing again!

    Review of , following an experience of by JALON R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    It was my first time ordering from Andaaz, I was a little reluctant at first but the team were so professional with their constant emailing regarding sizing and cutting etc my dresses are unbelievable and fit me like a glove. For us bigger Asian girls there’s not really a lot of options in shops but I will actually feel Beautiful in an outfit after a long time. Thank you for your service. The only bit of criticism I have is one of my dresses colour is slightly off colour, in the photo it’s more gold but it looks more rose gold in real life but nevertheless I am more than happy with my purchase. I will definitely be ordering again and I have told my entire family about Andaaz.

    Review of , following an experience of by JADON W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Amazing service from start to finish. Products were of excellent quality. I would highly recommend Andaaz and I will definitely be using them in the future.

    Review of , following an experience of by MANDY B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The site is pretty easy to navigate and filters out for any specifications you might have! Also their customer service is fantastic! They will help you figure out your measurements even after submitting them :)

    Review of , following an experience of by NICHOLAS D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Website is easy to use.

    Review of , following an experience of by ROBERTO P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    i came across the andaz website online and as a first time shopper for indian clothing online i was fairly nervous. The customer service team was polite, responds in good time and paid attention to all the details and measurements for the custom kurti i wanted tailored. In a period of about 5-7 days from placing the order, i received the 4 kurtis - and the fit, design and material was absolutely superb. definately recommend andaz

    Review of , following an experience of by KYLIE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The clothes I received were of good quality and fit me properly.

    Review of , following an experience of by HANNA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good. They have a lot of options.

    Review of , following an experience of by ELLA A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Nothing but happy with the whole ordering process

    Review of , following an experience of by STELLA Z. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good quality, made sure the measurements provided were correct and sent everything in a timely manner

    Review of , following an experience of by ROSELLA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I absolutely love my dress. This is my second purchase from Andaaz and so far they have not disappointed in quality, fit or customer service

    Review of , following an experience of by JOSEFINA S. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Please do not buy anything from this company. As they do not help when you are trying to get a refund. They keep saying someone will get back to you in next 24 hours and 7 days go by without nothing being resolved. It's almost a non refundable site no matter how much you spend. Please don't fall into this trap like I have and lost £246

    Review of , following an experience of by GOLDEN S. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    I am totally dissatisfied by Andaaz fashion's response to them having sent me clothes with a large stain on the sleeve! They've advised me to get the item dry cleaned and they will partially compensate me for this dry cleaning cost once I send them the receipt! Shocking! I want to return the item and I want a refund. I will not shop with them again and recommend avoiding them.

    Review of , following an experience of by NEWTON H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    N/A N/A

    Review of , following an experience of by SIGURD C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very excellent seller! I will definitely be buying from Andaaz again!

    Review of , following an experience of by ADONIS L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Thrilled with my lehenga purchase. It is gorgeous, well made with quality materials and no alteration needed!!!

    Review of , following an experience of by JUSTUS L. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    The final outfits did not look like the ones on the online website when I placed the order. I will not order from them again.

    Review of , following an experience of by JASPER H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent coordination and service. Will strongly recommend their products.

    Review of , following an experience of by LEORA P. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Service and attention to detail was excellent.

    Review of , following an experience of by WILLA O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very much satisfied with my purchase from Andaaz Fashion as always on time and orginal in quality same as in the image thankyou Andaaz team will buy more and recommend my family members and friends thanks once again so happy to become your client ...

    Review of , following an experience of by KACI S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Order 2 outfits both were really beautiful and great fitting

    Review of , following an experience of by VIVIANNE S. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order