Customer reviews for 1001hobbies.com

4.3 / 5

Calculated from 43 reviews obtained over the last 12 months

3483 reviews since 16/03/2021

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1001 Hobbies is praised for its quality products and wide selection, especially for hard-to-find models. Many appreciate the efficient communication and fast shipping. Customers often report satisfaction with their purchases.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information 1001hobbies.com

  • Company

    1001Hobbies - Hobby1

  • Description

    1001Modelkits is now 1001Hobbies - Plastic model kits : 100 000 aircraft models, model cars, tanks, figures, die cast models, decals and model trains. Shipping in the US and worldwide.

  • Address

    2 Passage Philippe Auguste 75011 Paris

  • Website

    https://www.1001hobbies.com/

  • Category

    Culture and entertainment

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icon sparkle Review Summary

1001 Hobbies is praised for its quality products and wide selection, especially for hard-to-find models. Many appreciate the efficient communication and fast shipping. Customers often report satisfaction with their purchases.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Model are exactly as described and good … Model are exactly as described and good quality.

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  • 2 / 5
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    I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.

    Review of , following an experience of by A A. *

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    Answer by 1001hobbies.com
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    Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: contact@1001modelkits.com Your order should be sent in a few days. Best regards, The 1001Modelkits Team

  • 5 / 5
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    Recommend Excellent , 1001 model kits for filled an order that no other model outlet could, I highly recommend them , if it's been made then they'll probably have it. Look no further!!!*****

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  • 5 / 5
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    Good service and good communications … Good service and good communications with the company. Very helpful.

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  • 5 / 5
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    Will definitely buy again! Communication was great from this seller, I was kept well up to date as to when to expect my item. I appreciated how well packaged the item was too, my Uncle will love receiving this model for Christmas. Thank you.

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  • 1 / 5
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    Terrible customer service Terrible customer service. I never got my tracking number, the “customer service” line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.

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    Answer by 1001hobbies.com
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    Dear customer, Your order was sent on the 5th of December, 1 working day after you placed your order. Please note we ship from France and as you chose the shipment by letter, the delivery delay is often quite long. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits

  • 5 / 5
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    First Class Service First Class Service

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  • 5 / 5
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    Fantastic seller Fantastic seller

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  • 4 / 5
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    Good communication on order status with … Good communication on order status with prompt delivery.

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  • 2 / 5
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    Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.

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    Answer by 1001hobbies.com
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    Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team

  • 5 / 5
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    The shipping was fast and the cost was … The shipping was fast and the cost was reasonable. Overall I am very happy with my item and with the experience, I got from 1001 Modelkits.

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  • 5 / 5
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    Excellent service Excellent service, very fast and efficient delivery service keeping me informed at every point when to expect my delivery. Easy to use website, comprehensive stick information and advice service

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  • 5 / 5
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    Excellent Excellent, no problems what so ever.

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  • 5 / 5
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    Good service Good service

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  • 5 / 5
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    Found a fairly rare model kit here... Found a fairly rare model kit here and as it was under £10, with postage, had no qualms at all. Delivery took about a week, but it was excellently packaged.

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  • 4 / 5
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    No problems with the order No problems with the order. Some minor damage to the package. DB

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  • 5 / 5
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    Shockingly fast shipping to the USA Shockingly fast shipping to the USA. Thanks.

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  • 5 / 5
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    As usual ten out of ten As usual ten out of ten, thanks.

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  • 2 / 5
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    Two and a half weeks to arrive Excellent communication but the order took far too long to arrive

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    Answer by 1001hobbies.com
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    Dear customer, One of the items you ordered was not in stock so your complete order could only be sent 7 days after it's confirmation. We apologize for the inconvenience. Best regards, The 1001Modelkits Team

  • 5 / 5
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    Excellent Great site! Highly recommend! Greetings from the USA!

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  • 4 / 5
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    Good selection of soldiers 10days for… Good selection of soldiers 10days for delivery not bad value

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  • 5 / 5
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    Living in UK -Only model shop I could … Living in UK -Only model shop I could get items - great web site -will use again - fast service.

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  • 4 / 5
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    Happy of my purchase Happy of my purchase. The price was good and received it in a good time.

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  • 1 / 5
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    I received only a decal the item says… I received only a decal the item says ""kit"" and the decal was bend and the color rubbed off !! awful

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    Answer by 1001hobbies.com
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    Dear customer, Please send us some pictures of the item you received so we can help you: contact@1001modelkits.com Best regards, The 1001Modelkits Team

  • 5 / 5
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    Very Good Service Very Good Service

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  • 2 / 5
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    slechte communicatie, trage levering Twee weken geleden mij bestelling geplaatst, alles zou binnen 24 uur verzonden worden volgens de website maar is pas na 11 dagen thuis bezorgd. Verzending zou een week na bestellen al zijn verstuurd, achteraf blijkt dat ze vanuit Frankrijk verzenden en dat duurt ongeveer een week voor t in Nederland is. Na een week navraag gedaan over de status maar dan wordt een standaard antwoord verstuurd wat neerkomt op geduld hebben.

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    Answer by 1001hobbies.com
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    Beste klant, Uw bestelling werd verzonden op 08/02/18, 3 werkdagen nadat u uw bestelling geplaatst heeft. De bestelling werd vervolgens geleverd op 15/02/18. Deze informatie komt overeen met de informatie op onze website. Met vriendelijke groeten, Klantendienst 1001modelbouw

  • 5 / 5
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    Good pricing Good pricing, and selection. Lots of comms regarding status of the order and very well packaged. I'd use again.

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  • 5 / 5
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    Very pleased with the service 1001 … Very pleased with the service 1001 Modelkits delivered. Everything spot on.

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  • 5 / 5
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    airfix paints goods exactly as stated arrived on time good service

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  • 4 / 5
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    Techmod Decals Order came as advertised. Good price. Good communication. Shipping could have been faster.

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  • 5 / 5
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    I'm absolutely satisfaction in line … I'm absolutely satisfaction in line with service.

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  • 2 / 5
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    I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!

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    Answer by 1001hobbies.com
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    Dear customer, Your order was sent on the 18/01/18, 8 working days after you placed your order, and delivered on the 24/01/18. We apologize for the delay. Best regards, The 1001Modelkits Team

  • 5 / 5
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    Honest to deal with Honest to deal with. Fast shipment.

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  • 5 / 5
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    Quick and easy shopping Quick and easy shopping. Recommended!

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  • 5 / 5
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    1001 models. Very satisfied with the service I received, will be buying from 1001models again.

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  • 5 / 5
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    Great experience! Fast shipping, and received the product as expected.

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  • 5 / 5
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    Fast and friendly Fast and friendly Do not hesitate to deal with them !

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  • 4 / 5
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    Easy transaction and the item arrived … Easy transaction and the item arrived undamaged. The only thing I thought it needed was a better way to track it through the website.

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  • 4 / 5
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    Suggestion on packaging improvement. Suggestion on packaging improvement. Communications were excellent. Shipping time was good. The quality of the item-decal set for an airliner-is very good. The decal set is very complete. The painting diagram is a plus. The set came inside a zip-lock bag. My only complaint, and why I gave only four (4) stars, is that the packaging could be improved: There is creasing damage to one part of the decals. I think this will still apply OK, but time will tell. Not trusting to only a padded envelope, but adding a piece of card stock inside the envelope, would be a way to reduce possibilities of postal services transit damages.

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  • 5 / 5
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    Good selection of products and a nice… Good selection of products and a nice alternative decal scheme made possible for my Beaver floatplane project. Delivery took a while longer than I expected but would be happy to use this company again.

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  • 5 / 5
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    Another order. Always good service.

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  • 3 / 5
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    on the plus side I was able to find a… on the plus side I was able to find a kit that I couldn't find elsewhere but if you are looking for speedy service forget it 18 days for an item in stock is not up to their competitors norm of 4/5

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    Answer by 1001hobbies.com
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    Dear customer, The product was not in stock, it was available but had to be resupplied. This is what allow us to have a very wide range of products. We apologize for the inconvenience. Best regards, The 1001Modelkits Team

  • 4 / 5
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    My search was over I was loosing faith that I would ever find the product that I really did require .Thanks to 1001 ModelKits they came up trumps and not only had the product [ Italieri Elco Deck Crew ] but dispatched it the same day .Ok I paid a little more than I thought I would have too but I was very pleased with the all round performance of 1001 Modelkits .Now that I have found this new to me source I shall be returning in the near future. Thank you again to the 1001 team Dave Wooley

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  • 5 / 5
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    Very prompt! Very prompt!

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  • 5 / 5
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    all good so far all good so far

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  • 4 / 5
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    Good quality but slow delivery… Excellent quality and able to buy paints from here that are unavailable elsewhere, however, if you want a quick delivery don't use ordinary post pay extra, as I have been waiting for my last model 10 days and no sign yet it has been sent out - message is that order still being processed, but they do give you an estimation on when the lanes will be sent out - assume delay is because thy are very busy.

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  • 5 / 5
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    Very good quality/price & delivery Very good quality/price & delivery

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  • 5 / 5
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    I've had a great experience with … I've had a great experience with ordering, my pilot's. 1/72 scale. Vietnam. They arrived and they are detail. If you have more of the ones I ordered, I will be interested in purchasing. Do you happen to have other Vietnam crew pilot's, and side Gunner's?. My other ? Is do you have? Or make the side guns, for the side Gunner's. At 1/72 ?. And if you do! Or decide to. I am very interested in picking those items up also. I will still be ordering in the future from you. Thank you very much.

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  • 5 / 5
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    Great hard to find products and Great … Great hard to find products and Great Customer Service. Fast shipping. Thank you for a very easy transaction!

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  • 5 / 5
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    Fantastic customer service.… In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"", they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....

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  • 5 / 5
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    Crew and marines for HMS Victory A very quick service, 1/72 figures were securely wrapped, sent quickly and arrived in perfect condition.

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  • 4 / 5
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    Ordered large number of paints as price… Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late, no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.

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  • 5 / 5
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    fast shipping fast shipping . parfect packeje.

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  • 4 / 5
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    items came well packed items came well packed, arrived in a reasonable time from the EU, price was great

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  • 5 / 5
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    All arrived in good condition All arrived in good condition, packaging was fine, cheers

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  • 3 / 5
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    delivery was a bit slow all in arrived in good order delivery was a bit slow, but all arrived in good order

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    Answer by 1001hobbies.com
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    Dear customer, Your order was sent on the 07/03/18, 1 working day after you placed your order, and delivered on the 14/03/16. This delay corresponds to the information on our website. Best regards, The 1001Modelkits Team

  • 5 / 5
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    Satisfaction Have used before, will use again.

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  • 5 / 5
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    The model was VERY reasonably priced The model was VERY reasonably priced, and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact, once I finish this kit, I probably WILL order another kit from them!

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  • 1 / 5
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    Placed my order payed my money and did… Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I’ve never received my items or a refund. In my view this is a internet seller that’s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.

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    Answer by 1001hobbies.com
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    Dear customer, Unfortunately it appears the package was lost during the shipment. We will refund your order as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team

  • 5 / 5
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    Quick delivery 1001modelkits has a reasonable selection, but what impressed me most was the quick and efficient delivery of my order. In less than a week after ordering my order was delivered - impressive taking into account that I'm located on the other side (Canada) of the pond! And the quality of the products 100% in accordance with how it was advertised.

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  • 5 / 5
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    the paints are just what i wanted and… the paints are just what i wanted and the model looks great many thanks

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  • 1 / 5
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    Nooit Meer ....shi.... Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay . Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10

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  • 3 / 5
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    Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.

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    Answer by 1001hobbies.com
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    Dear customer, We apologize for the inconvenience caused by this technical issue. Best regards, The 1001Modelkits Team

  • 3 / 5
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    PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!

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    Answer by 1001hobbies.com
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    Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team

  • 5 / 5
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    Good service and quick delivery Good service and quick delivery. Thankyou.

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  • 5 / 5
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    Great customer service! Great customer service!

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    Answer by 1001hobbies.com
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    Dear customer, Thank you very much for your comment! We try our best to satisfy all our customers. Best regards, The 1001Modelkits Team

  • 1 / 5
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    Awful customer service/company. Awful customer service. Purchased item only to be told a week later they didn’t have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That’s an absolute lie. Please do not use this company, they are truly a waste of time!

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    Answer by 1001hobbies.com
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    Mrs Miller, We informed you the item was unavailable the day following your order, not a week later as you claim. We tried our best to resupply the item in a reasonable delay but, as it could not be done, we refunded your full order yesterday, 10 days after you made the order, not a month as you claim. We apologize for the inconvenince. Best regards, The 1001Modelkits Team

  • 5 / 5
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    Very good. Very good service.

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  • 3 / 5
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    The kit arrived crushed in a padded… The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!

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    Answer by 1001hobbies.com
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    Dear customer, Please send us some pictures of the item you received so we can help you: contact@1001modelkits.com We apologize for the inconvenience. Best regards, Customer service 1001modelkits

  • 5 / 5
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    Fair price Fair price, quick delivery. Will continue to use for my model paints.

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  • 3 / 5
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    Sent back a wrong canopy mask and asked… Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.

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    Answer by 1001hobbies.com
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    Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: contact@1001modelkits.com Best regards, The 1001Modelkits Team

  • 3 / 5
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    Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.

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    Answer by 1001hobbies.com
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    Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team

  • 4 / 5
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    Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.

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  • 5 / 5
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    Easy to order Easy to order. Good range of products.

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  • 5 / 5
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    Quality paint at a great price. Quality paint at a great price.

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  • 1 / 5
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    Order #126366 (XB-70A Paint Masks & Metal Landing Gear) I recently purchased a set of paint masks and metal landing gear for my 1:727 scale AMT/Ertl and Italeri XB-70A model kit. The items were paid through eBay and I got a confirmation email, but I noticed that the shipping address was incomplete. I sent you a email correcting the address. Next I got an email from eBay stating that the items were shipped. Next I got an email from you that my order (126366) was out of stock. How can you say an order has been shipped, then turn around and say the order was out of stock and I could either be notified when the items would be available or, I could opt for a credit in the amount paid through eBay. This is nonsense and unacceptable as I am in the process of building the XB-70A now. At this point I just want a refund. I had to order a set of masks and landing gear from another company. I am very disappinted in your service. Respectfully, Phillip Hoglund

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    Answer by 1001hobbies.com
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    Dear customer, We have nothing to do with Ebay and as such do not fully understand the issue. Concerning your order placed on our website, it was send and you should receive it very soon. If there is any issue, do not hesitate to contact us directly by email: contact@1001modelkits.com Best regards, The 1001Modelkits Team

  • 3 / 5
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    The products arrived quickly and were… The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.

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    Answer by 1001hobbies.com
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    Dear customer, Thank you for your message. We try our best to keep the shipping costs as low as possible, however as we ship from France, the costs are higher than for a domestic shipping. We remind you that shipping is free for orders above £39. Best regards, Customer service 1001Modelkits

  • 5 / 5
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    Thank you great service Thank you great service

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  • 4 / 5
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    Items were available and arrived safely The process was fine, no problems, and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars, but the order took a little longer than I hoped, to arrive.

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  • 5 / 5
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    Fast and correct Fast and correct. Thanks

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  • 5 / 5
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    good price good price, fast shipping.

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  • 5 / 5
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    Very satisfied. Very satisfied.

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  • 5 / 5
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    Good shopping experience I am very pleased with the shopping at 1001 Modelkits. Fast and helpful communication in the process, fast product shipment, good packaging quality. And of course it starts with a great selection of models to choose from!

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  • 5 / 5
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    I loved the 1/48 Turkish decals for the… I loved the 1/48 Turkish decals for the p40 war hawk I received ! And they were delivered on time .

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  • 4 / 5
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    Very pleased with the service,also very … Very pleased with the service,also very happy with the model thank you

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  • 4 / 5
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    Well done Well done! My order arrived when predicted and in good shape. 1001 kept me up to date regarding the status throughout. Merci boucoup!

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  • 5 / 5
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    Speedy delivery and great product and… Speedy delivery and great product and customer service.

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  • 5 / 5
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    Exactly what I ordered thank you ,was… Exactly what I ordered thank you ,was hard to find in the u.s. but found at 1001 modelkits

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  • 4 / 5
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    Good service Good service. Product as advertised.

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  • 4 / 5
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    OK transaction I dont believe in giving negative feedback unless its really warranted. A few things slightly irked me with the transaction though, I didnt see that this was coming from outside the UK until i got to the end of the process. I had searched for UK suppliers and this site came up. Time till dispatch was pretty long and i though postage a bit high for a decal sheet. Other than that all was good - easy to find what i wanted etc

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  • 5 / 5
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    Excellent service Excellent service - would thoroughly recommend

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  • 5 / 5
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    Excellent service Excellent service. Because they couldn't supply what I had requested, they found a good alternative.

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  • 5 / 5
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    Toujourd en attente de recevoir ma commande je ne peut pas donner mon avis car je n'ai pas encore reçu ma commande

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  • 5 / 5
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    Had just what I was looking for at a… Had just what I was looking for at a very good price

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  • 3 / 5
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    Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.

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    Answer by 1001hobbies.com
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    Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits

  • 5 / 5
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    Tutto perfetto Tutto perfetto. Grazie tanto.

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  • 1 / 5
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    Worst website going Worst website going, fair enough the items and stock is decent - delivery times are shocking and navigation is poor. Paid extra and been waiting near two weeks for any kind of update regarding my order. They were swift and happy enough to take the money from my bank, but not so savy to actually progress my order. When I check my current orders it says I have none - solid effort, will be demanding my money back.

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    Answer by 1001hobbies.com
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    Dear customer, Please provide us with your order number so we can help you. Best regards, The 1001Modelkits Team

  • 4 / 5
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    opsrey v 1-165 the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.

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  • 5 / 5
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    Good company! Quick. Good service. Good product.

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  • 5 / 5
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    Excellent service Excellent service, would highly recommend.

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