Customer reviews for 1001hobbies.com

Customer reviews

• 4 / 5

  

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  Easy to use website and items arrived … Easy to use website and items arrived in good time

  Review of 4/16/21, following an experience of 5/5/17 by A A. *

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• 5 / 5

  

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  Very satisfied My order arrived as expected with no damage. I would definitely order from 1001 modelkits again.

  Review of 4/16/21, following an experience of 4/29/17 by A A. *

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• 1 / 5

  

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  It took too long to ship my order and … It took too long to ship my order and then DHL is providing a bad service, my order( a book) is still in custom now and DHL is not helpful in getting my stuff out. So this is my experience so far, as for the quality of the order, no comment yet because I have not receive it yet!

  Review of 4/16/21, following an experience of 4/12/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, Your order was sent on the 06/04/17, 5 working days after you placed your order. This delay corresponds to the information on our website. Unfortunately the custom clearence process is tacking quite long for DHL in China and we can't do anything about it at the moment. We hope you will soon receive your order. Best regards, Customer service 1001modelkits

• 5 / 5

  

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  received my order (decals) today received my order (decals) today. I am very well pleased.

  Review of 4/16/21, following an experience of 4/20/17 by A A. *

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• 5 / 5

  

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  I have never received the Metal primers that I ordered. Have not received my order. Ed Mautner

  Review of 4/16/21, following an experience of 3/9/17 by A A. *

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• 5 / 5

  

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  i've got what I wanted immediatly i've got what I wanted immediatly. thank You

  Review of 4/16/21, following an experience of 4/6/17 by A A. *

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• 1 / 5

  

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  Slow delivery time. Ordered a simple single sheet of decals. Don't know why it takes almost three weeks for delivery.

  Review of 4/16/21, following an experience of 4/8/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, Your order was sent on the 30/03/17, 24 hours after you placed your order, and delivered on the 07/04/16. This one week delay corresponds to the information on our website for the shipping method you chose. Best regards, Customer service 1001modelkits

• 4 / 5

  

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  i was very surprised about good en fast delivery In 2 weeks time i got my order delivered in good condition here in the Netherlands. Good job, i trust you to order more in future:)

  Review of 4/16/21, following an experience of 3/18/17 by A A. *

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• 3 / 5

  

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  The product was ordered on 16 Mar 2017 … The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.

  Review of 4/16/21, following an experience of 4/10/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team

• 5 / 5

  

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  Amazing FAST DELIVERY. GREAT ITEM

  Review of 4/16/21, following an experience of 3/15/17 by A A. *

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• 5 / 5

  

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  USA 7th Photo Recon Group Spitfire An excellent model- accurately detailed and very well packaged. My father was in this Squadron in World War II, working in the photo lab. This will be a wonderful addition to our family history.

  Review of 4/16/21, following an experience of 3/28/17 by A A. *

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• 5 / 5

  

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  An excellent store but, An excellent store for unusual and rare models. Delivery is very good and packaging up to the job, just watch out for currency exchange rates and customs charges.

  Review of 4/16/21, following an experience of 4/24/17 by A A. *

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• 4 / 5

  

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  Delivered as promised. They provided a couple hard-to-find decal sets and were responsive to inquiries. Shipping took forever but they restored my trust. Would order from 1001 Modelkits again!

  Review of 4/16/21, following an experience of 3/31/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, You should receive your order very soon. Please contact us again if you have not received it within 5 days : contact@1001modelkits.com Best regards, Customer service 1001modelkits

• 1 / 5

  

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  Payed for models Payed for models On the 10th of April It is now the 22nd and have not received it NOT GOOD

  Review of 4/16/21, following an experience of 4/22/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, According to the tracking your order was delivered on the 15th of April: https://www.hermesworld.com/en/our-services/distribution/uk-distribution/parcel-tracking/?trackingNo=8585684340720082 Maybe it was given to one of your neighboors. Best regards, Customer service 1001modelkits

• 1 / 5

  

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  our order was the 19 march but still … our order was the 19 march but still have not recieved the product has it got lost was not given a tracking number so thought it had not been dispachted where is my parcel

  Review of 4/16/21, following an experience of 4/2/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, Apparently the shipment was lost unfortunately, we will prepare a new order to send you the products again as soon as possible. We apologize for the inconvenience. Best regards, Customer service 1001modelkits

• 5 / 5

  

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  Recommendation Communications thru email is very good and shipping is timely. Overall a good experience and I would say seller handles business in a professional manner. I Would definitely recommend. Thank You

  Review of 4/16/21, following an experience of 4/21/17 by A A. *

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• 5 / 5

  

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  Awesome! I will always buy here!!!

  Review of 4/16/21, following an experience of 3/2/17 by A A. *

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• 4 / 5

  

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  there was a delay with item but i had … there was a delay with item but i had to ask , i should have been informed of the delay otherwise all other aspects were fine

  Review of 4/16/21, following an experience of 4/19/17 by A A. *

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• 5 / 5

  

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  Mini Cooper S Bodyshell 1001Modelkits delivered my order of Mini Cooper S 2006 Bodyshell quickly and efficiently. I was kept updated of how the order was progressing at regular intervals. My M-chassis is now clothed as intended. Thank you 1001 Modelkits.

  Review of 4/16/21, following an experience of 4/24/17 by A A. *

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• 1 / 5

  

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  Rubbish 14 days and no information as to where parcel is!

  Review of 4/16/21, following an experience of 3/12/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, Your order was sent on the 28/02/17, the day after you placed your order, and delivered on the 13/03/16. We apologize for the delay which is due to an error of the shipper Hermes. Best regards, Customer service 1001modelkits

• 5 / 5

  

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  No problems No problems. Fast delivery

  Review of 4/16/21, following an experience of 5/10/17 by A A. *

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• 5 / 5

  

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  Product price was the lowest on the … Product price was the lowest on the market for this product. It came well packed and not overly so. The product was as advertised and was delivered before the estimated ""due"" date. I thoroughly recommend this supplier and look forward to doing business with them again soon.

  Review of 4/16/21, following an experience of 4/10/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast Service and excellent … Fast Service and excellent communication!

  Review of 4/16/21, following an experience of 4/23/17 by A A. *

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• 5 / 5

  

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  Model Alliance 489001 Great service , will use them again. Many thanks.

  Review of 4/16/21, following an experience of 3/9/17 by A A. *

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• 5 / 5

  

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  Perfect!!! Great prices and great selection!!! A pleasure to do business with!

  Review of 4/16/21, following an experience of 3/21/17 by A A. *

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• 1 / 5

  

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  Awful service Good were only shipped after nearly 2 weeks ( despite showing as in stock ), they were only shipped after I said to cancel the order. Up until that point all I was getting told was that the goods will be sent soon. Furthermore the goods weren't sent by royal mail but by hermes , they very rarely deliver down my road. Oh and the items were left on my doorstep.

  Review of 4/16/21, following an experience of 2/28/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, Your order was sent on the 17/02/17, 6 working days after you placed your order, and delivered on the 22/02/16. This delay corresponds to the information on our website, the products were not indicated as in stock but ""Shipped in 4-6 days"". Best regards, The 1001modelkits team

• 5 / 5

  

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  Eduard 1:32 accessory Item was as described. Came in about 10 days, not bad. Was packaged in bubble wrap envelope. will order from again

  Review of 4/16/21, following an experience of 3/23/17 by A A. *

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• 3 / 5

  

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  Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

  Review of 4/16/21, following an experience of 3/10/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, The plane's dimensions are indicated in its description on our website. If you believe there is a mistake, please send us some pictures of the product you received by email at contact@1001modelkits.com Best regards, The 1001modelkits team

• 5 / 5

  

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  Defiant Decals I found the Website easy to use which made buying just as easy.

  Review of 4/16/21, following an experience of 4/23/17 by A A. *

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• 5 / 5

  

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  Great Service The item arrived very quickly considering it came from abroad. I was impressed by the speed and ease of ordering from this supplier.

  Review of 4/16/21, following an experience of 3/2/17 by A A. *

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• 5 / 5

  

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  Good service. Same as above.

  Review of 4/16/21, following an experience of 3/23/17 by A A. *

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• 5 / 5

  

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  fast shipping,well packed -arrived … fast shipping,well packed -arrived safe, great international transaction,would purchase again-highly recommend

  Review of 4/16/21, following an experience of 4/8/17 by A A. *

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• 3 / 5

  

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  Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order

  Review of 4/16/21, following an experience of 3/7/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team

• 4 / 5

  

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  Great service Great service. Thanks

  Review of 4/16/21, following an experience of 7/10/17 by A A. *

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• 1 / 5

  

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  Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.

  Review of 4/16/21, following an experience of 6/20/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team

• 5 / 5

  

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  BEST SHOP IN EUROPE. Couldn't have been smoother, best shop in Europe.

  Review of 4/16/21, following an experience of 6/13/17 by A A. *

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• 3 / 5

  

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  My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.

  Review of 4/16/21, following an experience of 5/17/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, We apologize for the inconvenience. As you pointed out, some products are very hard to find and we sometimes have longer delays to get a resupply for those specific items. Best regards, Customer service 1001modelkits

• 5 / 5

  

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  excellent excellent! - fast and easy - looking forward to next time

  Review of 4/16/21, following an experience of 6/2/17 by A A. *

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• 5 / 5

  

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  Great service Great service very professional..recommended seller

  Review of 4/16/21, following an experience of 5/28/17 by A A. *

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• 4 / 5

  

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  On-time delivery as promised and … On-time delivery as promised and excellent product quality .... definetly will order more of the same when necessary ....

  Review of 4/16/21, following an experience of 7/4/17 by A A. *

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• 5 / 5

  

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  Very easy ...order pay and get your … Very easy ...order pay and get your item Just how it should be

  Review of 4/16/21, following an experience of 7/8/17 by A A. *

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• 5 / 5

  

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  Would definitely recommend After the credit/debit card option not working on the website, I had reservations about proceeding with my purchase, but after being contacted by 1001 modelkits the issue was solved and I now have the kit I'd been after for a long time! Constant communication via email (from them) kept me informed on my purchase. They made all the effort to ensure I had a pleasurable experience. 10/10. Will definitely buy again.

  Review of 4/16/21, following an experience of 6/2/17 by A A. *

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• 5 / 5

  

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  My order was shipped super fast and it … My order was shipped super fast and it was exactly what i needed,thanks....

  Review of 4/16/21, following an experience of 7/11/17 by A A. *

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• 1 / 5

  

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  SLOW SERVICE I still haven't received my order which was placed on June 3rd.

  Review of 4/16/21, following an experience of 6/19/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team

• 5 / 5

  

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  Excellent items and excellent support! Excellent items and excellent support!

  Review of 4/16/21, following an experience of 6/20/17 by A A. *

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• 5 / 5

  

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  Good service Good service

  Review of 4/16/21, following an experience of 5/13/17 by A A. *

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• 5 / 5

  

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  This was my first transaction with this … This was my first transaction with this company and I am impressed with their handling throughout.

  Review of 4/16/21, following an experience of 7/3/17 by A A. *

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• 5 / 5

  

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  Very good seller Very good seller, always keeps you informed

  Review of 4/16/21, following an experience of 7/13/17 by A A. *

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• 3 / 5

  

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  Poor experince ! Too Took a long time to get product and when it got here I was very disappointed Figures were too small and broken in package !

  Review of 4/16/21, following an experience of 6/13/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, Please send us some pictures of the broken product so we can help you solve the issue : contact@1001modelkits.com Best regards, The 1001modelkits team

• 5 / 5

  

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  Great buying experience Great buying experience! Thanks so much.

  Review of 4/16/21, following an experience of 6/13/17 by A A. *

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• 5 / 5

  

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  Slight delay but overall very good … Slight delay but overall very good service

  Review of 4/16/21, following an experience of 6/13/17 by A A. *

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• 1 / 5

  

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  I ORDERD A SPITFIRE KIT IN MARCH AND … I ORDERD A SPITFIRE KIT IN MARCH AND PAID FOR IT IS NOW THE 12TH JUNE AND STILL HAVE NOT RECEIVED IT ALL I AM TOLD WE ARE LOOK IN TO IT

  Review of 4/16/21, following an experience of 6/12/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, Your order was delivered on the 15th of April, we have sent you the Proof Of Delivery by email. Best regards, The 1001modelkits team

• 5 / 5

  

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  Excellent service Excellent service

  Review of 4/16/21, following an experience of 6/19/17 by A A. *

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• 5 / 5

  

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  Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.

  Review of 4/16/21, following an experience of 6/19/17 by A A. *

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• 4 / 5

  

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  Good price many thanks Good price many thanks

  Review of 4/16/21, following an experience of 5/11/17 by A A. *

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• 5 / 5

  

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  Thanks for the kit Thanks for the kit. Great to deal with.

  Review of 4/16/21, following an experience of 6/19/17 by A A. *

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• 5 / 5

  

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  A dealer A dealer

  Review of 4/16/21, following an experience of 5/23/17 by A A. *

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• 5 / 5

  

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  Excellent shop! Excellent shop!

  Review of 4/16/21, following an experience of 6/21/17 by A A. *

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• 3 / 5

  

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  The first parcel was lost and it took long. Well it took a long time and some exchanged emails. And some mails wanted to charge an order that wasn't mine. Well but in the end things tirnef out OK. I have my desired stuff.

  Review of 4/16/21, following an experience of 6/29/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, We are glad you finally received the products. We apologize for the inconvenience and delay due to the first parcel being lost. We did our best to get another one sent as soon as possible. Best regards,

• 5 / 5

  

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  Ordered an F4 pin Ordered an F4 pin. It's beautiful and arrived in record time!

  Review of 4/16/21, following an experience of 7/19/17 by A A. *

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• 5 / 5

  

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  Excellent service Excellent service - fast & reliable! Highly recommendable any time will certainly buy here again :-)

  Review of 4/16/21, following an experience of 5/13/17 by A A. *

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• 5 / 5

  

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  Super fast shipping!! Super fast shipping!!

  Review of 4/16/21, following an experience of 6/21/17 by A A. *

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• 5 / 5

  

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  Very fast shipent Very fast shipent, item as expected good quality!

  Review of 4/16/21, following an experience of 7/18/17 by A A. *

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• 4 / 5

  

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  Over all was a good experience Over all was a good experience. My decals arrived slightly damaged due to inadequate packing. Recommend that next time when you ship decals, you should place them between 2 thin sheets of cardboard to help prevent them from bending.. Other than the slight damage to the decals, the shipping time was very reasonable.. Thanks David

  Review of 4/16/21, following an experience of 7/4/17 by A A. *

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• 5 / 5

  

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  Satisfied customer… I am delighted with the item and the service received. I would recommend this company to others and I will most probably buy from you in the future. Thank you, regards, David

  Review of 4/16/21, following an experience of 5/28/17 by A A. *

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• 5 / 5

  

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  Great decals Great decals , delivered quickly, great service!

  Review of 4/16/21, following an experience of 5/20/17 by A A. *

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• 5 / 5

  

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  Very EXCELLENT response to my questions … Very EXCELLENT response to my questions and products received as promised, well packed and on time. Thank you, Charles

  Review of 4/16/21, following an experience of 6/27/17 by A A. *

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• 3 / 5

  

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  Never mind, mustn't grumble..... The canopy took a while to arrive, which is not an issue, but when it did come, it had been crushed in the post. Never mind, I found a suitable piece at the bottom of my spares box..... well wrapped.

  Review of 4/16/21, following an experience of 7/6/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, We apologize for the inconvenience. Please send us some pictures of the damaged item so we can solve the issue: contact@1001modelkits.com Best regards, The 1001modelkits team

• 5 / 5

  

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  I couldn't have been more happy with my … I couldn't have been more happy with my experience. Website was easy to navigate I felt secure when making my purchase there's an expedient delivery and what I ordered was what actually got. So thank you, I will shop with you guys again.

  Review of 4/16/21, following an experience of 7/10/17 by A A. *

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• 5 / 5

  

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  Great product Great product, terrific response, delivered in 5 days from France to Washington state USA.

  Review of 4/16/21, following an experience of 7/9/17 by A A. *

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• 4 / 5

  

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  Best prices for humbrol paints Best prices for humbrol paints, delivered within 4 days.

  Review of 4/16/21, following an experience of 7/28/17 by A A. *

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• 5 / 5

  

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  You are the best! Man, you can't believe the time you saved me by having these decals already made! Excellent quality and pretty fast service considering the distance it came from! Thanks again! Been looking for some decals in 1/48 for an A-10 piloted by Kim Campbell. Any chance you have these or can make them??

  Review of 4/16/21, following an experience of 8/19/17 by A A. *

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• 5 / 5

  

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  Impressive service… I ordered a range of paints and received them extremely quickly and in good order. Impressive service.

  Review of 4/16/21, following an experience of 8/20/17 by A A. *

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• 4 / 5

  

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  Provided the paint I needed promptly. Provided the paint I needed promptly.

  Review of 4/16/21, following an experience of 8/24/17 by A A. *

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• 5 / 5

  

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  Decals I can find no place else Decals I can find no place else. Fast delivery, thanks!

  Review of 4/16/21, following an experience of 7/29/17 by A A. *

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• 5 / 5

  

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  unfortunately the car did not work and … unfortunately the car did not work and I am having to send it back for a replacement.

  Review of 4/16/21, following an experience of 8/7/17 by A A. *

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• 5 / 5

  

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  I easily found what I wanted I easily found what I wanted - ordering was easy and delivery was flawless!

  Review of 4/16/21, following an experience of 8/31/17 by A A. *

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• 2 / 5

  

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  Heller te20 kit excellent.took 3 weeks … Heller te20 kit excellent.took 3 weeks to arrive .tracking didnt work..1001 didnt reply to e mails or answer phone..kit only arrived after complaint to pay pal. Glue fell apart on opening..paints and brushes v good packing was excellent... Id have to be persuaded they sorted their customer services to buy again. I was asked for this review same day i had to complain to paypal! Sorry but need to give h. onest review

  Review of 4/16/21, following an experience of 9/18/17 by A A. *

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  Answer by 1001hobbies.com

  

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  Dear customer, We apologize for the late answer, we have experienced some issues with the phone. Apparently the delivery with Hermes was somehow delayed by a few days. As a compensation, I am happy to offer you the shipping costs on your next order. Best regards, The 1001Modelkits Team

• 5 / 5

  

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  This business had what I wanted at a … This business had what I wanted at a price less than the competition . Their website was straight forward. The kit was well packaged and arrived within a reasonable time

  Review of 4/16/21, following an experience of 7/22/17 by A A. *

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• 2 / 5

  

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  Good service, ultra slow delivery The purchase experience was smooth and effortless, buut the product hasn't arrived yet, so points off for that. I would be happy to do another review when my order arrives.

  Review of 4/16/21, following an experience of 9/12/17 by A A. *

  *Pseudonymized data at the request of the author

  Answer by 1001hobbies.com

  

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  Dear customer, Unfortunately we do not have any fast delivery options for shipments to Australia. You should receive your order in a few days. We apologize for the inconvenience. Best regards, The 1001Modelkits Team

• 5 / 5

  

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  You have got anything in the US beat You have got anything in the US beat. Fast , courteous, usually have kits I need and no one else has in stock.

  Review of 4/16/21, following an experience of 9/6/17 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I AM STILL WAITING FOR A REFUND I AM STILL WAITING FOR A REFUND FOR A MODEL CAR THAT I SENT BACK (13/8/17) I DID RECEIVE AN E MAIL THAT WAS IN FRENCH WHICH I COULD NOT UNDERSTAND, AND THE PHONE CALLS THAT I HAVE MADE DID NOT HAVE ANY EFFECT AND CANNOT E MAIL AS THE ADDRESS DOES NOT GET RECOGNISED. THE SERVICE THAT I HAVE RECEIVED DOES NOT MATCH WHAT OTHER PEOPLE HAVE SAID.

  Review of 4/16/21, following an experience of 9/12/17 by A A. *

  *Pseudonymized data at the request of the author

  Answer by 1001hobbies.com

  

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  Dear customer, The refund should be done by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modekits Team

• 5 / 5

  

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  Very quick and efficient service. Very quick and efficient service. They kept me informed of everything that was going on with my order and were very helpful when I contacted them. I will definitely be using their services in future.

  Review of 4/16/21, following an experience of 9/7/17 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Be very careful in dealing with this company. Not all of their customers love them! Ordered Nimbus 4000. Goods arrived with outer packaging undamaged but contents including polystyrene absolutely wrecked internally. Some parts were also missing. Emailed the company and tried communicating with them on their website twice and now, 7 days later, still no reply or contact from them. I am willing to find a way forward but they seem to be ignoring the situation. Perhaps a trip to their premises might persuade them to address this properly!

  Review of 4/16/21, following an experience of 9/4/17 by A A. *

  *Pseudonymized data at the request of the author

  Answer by 1001hobbies.com

  

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  Dear customer, We apologize for the late answer and inconvenience. We contacted our supplier in order to find the best possible solution for this issue. We will get back to you as soon as possible with more information. Best regards, The 1001Modelkits Team

• 4 / 5

  

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  Model box art had two figures and car Model box art had two figures and car. No indication on-line that there were NO figures with the car. This was VERY disappointing as I purchased the model to obtain the figures, not the car.

  Review of 4/16/21, following an experience of 8/31/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good job in all respects. Very good job in all respects.

  Review of 4/16/21, following an experience of 8/14/17 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The detail is brilliant The detail is brilliant and instructions easy to follow, even though not in English, the scale suits an oo gauge , the downside is the wheels and track, they could be stronger and bigger. It is very fiddly to make and was made easier by having a set of tweezers of different size. Has made a very realistic looking crane to go with the model coal mine on a railway layout.

  Review of 4/16/21, following an experience of 8/20/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Eduard detail set. Hello, everything was shipped in excellent condition, it was very quick, and just as I ordered, hope to do business soon... Thank You very much...

  Review of 4/16/21, following an experience of 9/15/17 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Refused my order Refused my order, then held my money.

  Review of 4/16/21, following an experience of 7/27/17 by A A. *

  *Pseudonymized data at the request of the author

  Answer by 1001hobbies.com

  

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  Dear customer, If you refused the order you will be refunded once the parcel has been received at our warehouse. Best regards, The 1001 Modelkits team

• 2 / 5

  

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  I ordered 1/48 scale decals but I got … I ordered 1/48 scale decals but I got 1/32 instead. So I sent them back in the hope that they would fix this mix-up.

  Review of 4/16/21, following an experience of 8/17/17 by A A. *

  *Pseudonymized data at the request of the author

  Answer by 1001hobbies.com

  

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  Dear customer, The scale indicated for the product you ordered is 1/32. Perhaps you made a mistake when ordering. We will issue a voucher as soon as we received the returned product. Best regards, The 1001Modelkits Team

• 4 / 5

  

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  I found a hard to find decal set on … I found a hard to find decal set on your site. Reasonably priced. 4 stars due to packing. I suggest inserting a stiff piece of cardboard in envelope to help prevent creasing. It arrived quite beat up.

  Review of 4/16/21, following an experience of 8/19/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I had been looking every where for this … I had been looking every where for this model kit and 1001 Model kits was the only place that had them in stock. Super quick and updated me every step of the way. Very happy with the purchase.

  Review of 4/16/21, following an experience of 8/27/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  A flawless transaction A flawless transaction. I wouldn't hesitate to order from them again.

  Review of 4/16/21, following an experience of 9/6/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great selection and inventory! Great selection and inventory! Fast reliable service! Honest prices!

  Review of 4/16/21, following an experience of 9/13/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Prompt delivery of my order. I must admit that I was extremely astonished by the prompt delivery of my order.Well done to the staff of 1001 Model kits,keep up the good work. This will not be the last time that I purchase from 1001 Modelkits. Albert Ohayon.

  Review of 4/16/21, following an experience of 9/8/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  First Order with 1001 Modelmits Very good service. Kept me updated on the status of my order and the packet it arrived in was excellent.

  Review of 4/16/21, following an experience of 8/10/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  products all received ok products all received ok (takes a while from France) & well priced. very happy I can continue to build my B36 interior. Nigel

  Review of 4/16/21, following an experience of 7/28/17 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very response to emails Very response to emails, shipping to the USA was fast. A very efficient establishment. Thanks!!!!

  Review of 4/16/21, following an experience of 9/12/17 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Shipping cost is much to high Shipping cost is much to high, I can get the identical product from Japan [gunze paint] for a fraction of the cost, but when your in a hurry you pay. I do like your site very much but can't afford you very often. - Bill Kushmick, USA

  Review of 4/16/21, following an experience of 8/14/17 by A A. *

  *Pseudonymized data at the request of the author

  Answer by 1001hobbies.com

  

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  Dear customer, Unfortunately the shipping costs are quite high as we ship from France. We are currently seaching for new shipping methods in order to be able lower those costs. Best regards, The 1001Modelkits Team

• 5 / 5

  

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  Excellent service!! Excellent service!! Service hors pair!! Merci :)

  Review of 4/16/21, following an experience of 7/21/17 by A A. *

  *Pseudonymized data at the request of the author

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