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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
Apr 27, 2024
Verified reviewExceptional customer service. Great listeners to customer concern.
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A. A.
Apr 27, 2024
Verified reviewI am very happy with the one part olive green paint for my Jeep. I started by using a 2 part sandable primer which I sprayed out using a cup gun and compressor, then I sprayed out the Kaiser Willy finish using an airless and a 411 tip under lower pressure (as low as possible without the fan pattern fingering). With one gallon I applied 4 light coats 10 minutes apart and it turned out great! I would not recommend using this particular set up for anything other than a matte finish. Anything with a sheen to it would tend to look uneven, but it works great for this application. My original plan was to use another 2 part finish from another manufacturer, but a friend recommended Willy's and I'm glad he did. I am impressed with the product and with Willy's. They shipped quickly, and shipping was free when i added 2 cans of spray paint for touch up!
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A. A.
Apr 27, 2024
Verified reviewGreat parts and fast shipping as always. I’m a return customer over and over and will always come back
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A. A.
Apr 27, 2024
Verified reviewYou are asking for a review and I am still waiting for the order to arrive. Not happy with waiting over 2 weeks to ship from your facility to NJ
Reply from Kaiserwillys.com
Tim, you ordered a truck freight item. They take just a few days to schedule and ship out. www.fedex.com tracking: 7834473275 If you ever have any questions on your order, please just reach out to us. Looks like Jason had emailed you the freight tracking. Sometimes emails go to spam and are deleted or missed in general. Hopefully you will reconsider your review and be willing to change it. We work hard to help customers as best as possible, and a good rating really helps us and our families out. Please let us know.
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A. A.
Apr 27, 2024
Verified reviewWuick service. Very satisfied!
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A. A.
Apr 27, 2024
Verified reviewOrders have always been filled accurately and promptly, with excellent quality of parts purchased. Customer service is also been excellent!
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A. A.
Apr 27, 2024
Verified reviewI find their website easy to navigate. They’re prompt in answering questions and in letting you know if something is on back order then work to resolve it. They’re prompt in fulfilling your orders. Great American Customer Service that is family owned!
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A. A.
Apr 27, 2024
Verified reviewThey have a great selection of parts and the expertise to help with questions.
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A. A.
Apr 26, 2024
Verified reviewGood
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A. A.
Apr 26, 2024
Verified reviewAll products were great
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A. A.
Apr 26, 2024
Verified reviewGreat and fast service
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A. A.
Apr 26, 2024
Verified reviewAll products were great
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A. A.
Apr 26, 2024
Verified reviewcustomer service is excellent, and their catalog is great, easy to find what I'm looking for. Great selection and break down for year of Jeep parts I need. Have referred lots of people to you and lastly the pricing is very reasonable. By the way I have a 42MB and a 43MB
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A. A.
Apr 26, 2024
Verified reviewNavigating the site is excellent as is filling my basket. Customer service is also excellent. Even when there is a part on back order I'm informed immediately and the rest of the order is shipped promptly. The rare time an order is short shipped the customer service is excellent and quick to apologize and correct the problem. 5 STARS!
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A. A.
Apr 26, 2024
Verified reviewWould be 5 stars if packing was better. Bought 5 rims .you put 2 in one box and they were scratched up.. ordered oild pan gasket 2 x both times came folded in forths.. ordered a gasket for rear end cover It cam bent in half and tire when I straightened it. Product are good. Packing could use some work.
Reply from Kaiserwillys.com
If you ever have a problem just let us know. We are always happy to help and will make it right. The rims they put padding between to protect. If there is an issue., reach out to me direct. Thanks!
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A. A.
Apr 26, 2024
Verified reviewI have been coming to KW for a few years now for my 1954 Jeep Willys. Their customer service is second to none..
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A. A.
Apr 25, 2024
Verified reviewEvery order I put in some thing is always back ordered
Reply from Kaiserwillys.com
Phillip, I see you have consistently been ordering with us since 2016 and placed over 13 orders with us for over 100 individual items. I only see a few orders with some individual items that were temporarily out but shipping out at no cost in shipping to you as soon as we got them in a short time frame. I hope you could consider giving us a better star rating given the history. Please let me know. We are always here toll free and answer all emails same business day. We have more Willys parts and stock more than anyone out there. We are happy to help. Please let me know.
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A. A.
Apr 25, 2024
Verified reviewnot now
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A. A.
Apr 25, 2024
Verified reviewexcellent value for the money
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A. A.
Apr 24, 2024
Verified reviewone stop shopping for all hard to find Willys parts. easy ordering and very helpful staff that has great knowledge of their products.
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