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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
May 28, 2024
Verified reviewthe parts come as describe and if you need help they are phone call away plus they have you tube so you can watch
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A. A.
May 28, 2024
Verified reviewAccurate descriptions, fast shipping.
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A. A.
May 28, 2024
Verified reviewShipping costs to South Africa are, unfortunately, prohibitive.
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A. A.
May 28, 2024
Verified reviewAlways excellent and prompt service.
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A. A.
May 28, 2024
Verified reviewI have always had excellent service with Kaiserwillys. Great customer service and quality parts with quick shipping.
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A. A.
May 28, 2024
Verified reviewMy order was handled very well. The orders always ship fast and the product quality is very high. I would highly recommend Kaiser Willys.
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A. A.
May 28, 2024
Verified reviewThe part was what I needed. The communication as to when it would arrive was not accurate. I believe the customer should be informed at the time that an order is placed that either the part is available for shipping, or the part has to be back ordered and there will be delays. Just tell the customer what the situation currently is.
Reply from Kaiserwillys.com
Looks like we emailed you on it being on a temporary backorder. If you ever have a question on the status of an order please email us or call us toll free. We are always happy to help out.
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A. A.
May 28, 2024
Verified reviewfast friendly service
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A. A.
May 28, 2024
Verified reviewI placed the order on April 26th and to this day I do not know the date that the item will be shipped. I went on your website and looked, and it does not give me a date. Any date will work, so I know what to expect for the shipping/receiving of the item.
Reply from Kaiserwillys.com
If you ever have a question on an order, just reach out to us. We are here toll free and answer emails same business day. The car cover we emailed you on it being on backorder. Sorry on its delay. We are picking up a new manufacture and getting in a better cover than previous supplier. Sorry for the delay. Looks like you have placed dozens of orders with us.
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A. A.
May 28, 2024
Verified reviewEverything seemed pretty good, sometimes the prices seem kind of high.
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A. A.
May 28, 2024
Verified reviewalways ready to help, great inventory and great response to shipping. The real only place to get parts for the jeep.
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A. A.
May 28, 2024
Verified reviewI have had a great experience with KaiserWillys. Questions were answered if asked and they are very familiar with the parts I order for my ‘48 CJ2A. Thank you, KaiserWillys.
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A. A.
May 27, 2024
Verified reviewI have ordered many items for my 1951 M38 Jeep from Kaiser Willys. They have always provided quality parts that fit. When you are doing a complete rebuild on a Jeep that was built in 1951, you need a dependable source and Kaiser Willys is that source. They are my go to place for quality parts and service.
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A. A.
May 27, 2024
Verified reviewTo take their business to the next level instead of just having people filling orders they should have technical support staff to answer questions regarding parts and installation.
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A. A.
May 27, 2024
Verified reviewI do not like the amount of back orders I get
Reply from Kaiserwillys.com
I see you have placed dozens of orders with us and the vast majority of them have been filled complete. We stock more than any other place out there and have the largest selection. If you ever have a question call us toll free we are happy to help out. Hopefully given our history with you - you would consider giving us a better review. It really helps us and our families out. Please let me know.
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A. A.
May 27, 2024
Verified reviewOrdered hinge pin and a screw and the shipping was nearly $10 and it took 5 days to get them. The order was small enough they could have been put in the mail! The shipping package said 2 pounds, a hinge pin and screw doesn’t weigh 2 pounds. I know I agreed to the terms of the shipping out of necessity but will not in the future. There are other options out there!
Reply from Kaiserwillys.com
I see you have placed several other orders with us all that got free shipping being over $98. We don't ship via the post office because it is very unreliable and you wouldn't have gotten tracking on it either. We are always here to help though. Call us toll free. You can ask for me. Hopefully you would reconsider your review. A high review really helps us and our families out. The shipping was what the actual cost was from Fedex. Thanks!
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A. A.
May 27, 2024
Verified reviewGreat product and a fast shipping. Most importantly they sent a sticker haha
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A. A.
May 26, 2024
Verified reviewCouldn’t be more pleased with the quality of parts, the speed of delivery, or their pricing. I have used Kaiser for most of my restoration parts.
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A. A.
May 26, 2024
Verified reviewevery one there is great
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A. A.
May 26, 2024
Verified reviewParts were as described and I don't think they're too expensive and one thing is for sure that I will keep buying more stuff in the future for my 44 gpw. Keep up the good work yule.
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