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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
Jul 13, 2024
Verified reviewThey have most items you need and ship promptly. When items are back ordered, they send emails about it, or you can contact Mike and he will give you feedback on estimated ship dates. They are like most businesses, certain items take a little while to get due to how the world is today, but that is out of their control. They are a great group to work with.
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A. A.
Jul 11, 2024
Verified reviewreally fast delivery and part was right the first time
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A. A.
Jul 11, 2024
Verified reviewEasy to use online catalog with good descriptions & pictures. Not the cheapest on pricing...but the quality fast service makes up for it.
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A. A.
Jul 11, 2024
Verified reviewExcellent
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A. A.
Jul 11, 2024
Verified reviewThe parts always show up correct and undamaged. Does not take too long to get to the opposite coast as well.
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A. A.
Jul 11, 2024
Verified reviewVery knowledgeable staff, great Inventory.
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A. A.
Jul 11, 2024
Verified reviewA company's competition, in reality, is always what or who they are compared to in the eyes of their customer. KW has the inventory, the staff and the program to address the needs of its customers. It may need a little more tolerance for those of us who are new to the jeep world. They are good, but fall short of excellent.
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A. A.
Jul 11, 2024
Verified reviewGood service all around. Mike called me personally when a particular item couldn’t be sourced. That is much better service than one can expect , these days!
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A. A.
Jul 11, 2024
Verified reviewAs always, outstanding service from KW's. Backordered items were forwarded promptly. The closest thing to a complaint I'd have would be that my last order didn't have any Jolly Ranchers included as I always look forward to.
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A. A.
Jul 11, 2024
Verified reviewquick service, great communication. knowledgeable staff, excellent catalog and easy to maneuver website ... what else can I say? complete satisfaction !
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A. A.
Jul 11, 2024
Verified reviewWhen it comes to Willy’s Jeeps these guys are the best information and parts suppliers I have dealt with. Just a pleasure..!!
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A. A.
Jul 11, 2024
Verified reviewAlmost finished restoring my jeep but I will ALWAYS turn to Kaiser Willys for parts for my jeep
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A. A.
Jul 11, 2024
Verified reviewHave ordered multiple items for 3B. Great response to questions (Clay). Fast shipping. Most items in stock. Pleased with KW.
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A. A.
Jul 10, 2024
Verified reviewThe site is easy to use and even if something is out of stock, it's shipped within a week. Great place to buy from
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A. A.
Jul 10, 2024
Verified reviewThe site is very easy to use and they seem to have just about everything I need. My parts are sent out right away and the service is great. People are very helpful and they really know their product. Great place to get everything you need for your jeep.
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A. A.
Jul 10, 2024
Verified reviewI ordered some brake parts and didn’t get a key part i needed to make the other parts was left out of the order and i had to call in and have it sent out again.
Reply from Kaiserwillys.com
Looks like they just missed the brake light switch off the order and as soon as you let us know we shipped it out express to you at no cost. My apologies for the inconvenience.
Reply from A. A.
Its all good
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A. A.
Jul 10, 2024
Verified reviewExcellent supplier, with inventory on parts that are otherwise unobtainium. The only gripe I have is as a Canadian they insist on using UPS for international shipping. UPS is known for exorbitant charges related to customs and brokerage which significantly affects landed cost.
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A. A.
Jul 10, 2024
Verified reviewAlways have everything I need and reasonable prices.
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A. A.
Jul 10, 2024
Verified reviewIt is very easy to use
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A. A.
Jul 10, 2024
Verified reviewGrateful to have a company still providing parts for the old Willys. Good service and good quality on the parts.....continue to make sure you answer questions in detail.
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