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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
Jul 18, 2024
Verified reviewHave what I needed. Fast shipping. Very courteous and professional when questions arise. My favorite Jeep parts supplier! Thanks!
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A. A.
Jul 18, 2024
Verified reviewGreat customer service, answers all my questions, quick delivery.
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A. A.
Jul 18, 2024
Verified reviewI would say the overall experience is average for the market they serve. The only suggestion I would have is to show if an item is back ordered on the add to cart screen so you know upfront.
Reply from Kaiserwillys.com
If you ever have a question about the stock of an item, please call us toll free. We are happy to help. We email same day about any backorders as well and fill any backorder free shipping too. Thanks!
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A. A.
Jul 17, 2024
Verified reviewGreat
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A. A.
Jul 17, 2024
Verified reviewBecause their manufacturing standards suck product is junk they stole my money charging me for their inferior product. When they responded to me some fluffnut felt he didn't deserve a rating I gave him. Get out from under the desk and supervise your production. This representation from them must be a joke. Learn to speak Chinese is all I can say maybe they don't read american blueprints wherever they had that made
Reply from Kaiserwillys.com
Mitchell, I said I was happy to help several times. Looks like you never even contacted us to tell you had a problem. We would have helped you. You said yo have done 1000's of vehicles - I just dont understand why you would throw something away before reaching out to a place that you bought it from. We could have helped you troubleshoot or even next day air'd a part. This whole thing makes no sense.
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A. A.
Jul 17, 2024
Verified reviewExcellent quality products with quick shipping of well packed orders. Has been essential to my restoration of 1949 CJ-3A
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A. A.
Jul 17, 2024
Verified reviewGood product delivered on time, thanks.
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A. A.
Jul 17, 2024
Spontaneous reviewI look forward to the weekly postings on my email to see what is new and improved for Jeeps. I like the format that is presented, especially the puzzles that give me time to relax with. Please keep up the good work. Frank N.
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A. A.
Jul 17, 2024
Verified reviewgot the parts ya need!
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A. A.
Jul 17, 2024
Verified reviewThe main issue I’ve experienced are back ordered components on complete kits. This would have been good to know prior to ordering.
Reply from Kaiserwillys.com
We email on all backorders when you place the order or if you like just call us toll free and we can go over when placing an order on the phone. When anything that was on a backorder comes in, we ship it out to you at no cost. Reach out to us if you ever have a question. We are happy to help out.
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A. A.
Jul 17, 2024
Verified reviewI have made and received several orders with Kaiser Willys. I have found the products to be a good quality and well manufactured. The prices are a bit high, but nothing more than you would expect for the quality of the products you are purchasing. Orders are put together and shipped in a timely fashion. Shipping is free if you spend over $100 and they do have different specials on different products at different times. I have called their customer service department for technical assistance and they were very helpful. All in all, this is a good place to buy jeep parts from if you are restoring an older jeep.
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A. A.
Jul 17, 2024
Verified reviewThey have always been very helpful on the phone and via email. My orders have always been delivered on time. Thanks to the crew at Kaiser Willys.
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A. A.
Jul 17, 2024
Verified reviewI ordered some spare ignition parts, cap, rotor and condenser. The order arrived quickly and was complete. All parts looked to be brand new and exactly as the original parts currently in my cj.
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Jul 15, 2024
Verified reviewAlway prompt with order fulfillment and communication.
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Jul 15, 2024
Verified reviewgreat service
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Jul 15, 2024
Verified reviewFast shipper, great inventory of parts for my old pickup. Will continue to source parts here as required. Thanks!
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A. A.
Jul 15, 2024
Verified reviewThe part I ordered came pretty fast considering that I live in a remote area. My only complaint is that they shipped FedEx which is expensive. USPS is way better.
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A. A.
Jul 15, 2024
Verified reviewGood site
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A. A.
Jul 15, 2024
Verified reviewGreat parts, Great service
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A. A.
Jul 15, 2024
Verified reviewso far very happy with everything thank you
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